Unno Boutique Hotel
About Unno Boutique Hotel
With a stay at Unno Boutique Hotel in Kissimmee, you'll be within a 5-minute drive of Osceola Heritage Park and Silver Spurs Arena. This hotel is 11. 8 mi (18. 9 km) from Old Town and 3. 4 mi (5. 4 km) from Lake Tohopekaliga. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Stay in one of 120 guestrooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
Amenities
- Meeting space
- On-site dining
- Concierge
- Self-service laundry
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel reviews are overwhelmingly negative, with guests frequently mentioning issues related to cleanliness, poor customer service, and inadequate facilities. Many guests reported problems with their rooms, including dirty conditions, lack of hot water, and pest infestations.
- Close proximity to certain attractions like Osceola Park and Mecum Collector Car Auction
- Polite and helpful staff in some instances
- Lack of cleanliness and maintenance in rooms and common areas
- Poor customer service, including unresponsive management and language barriers
- 2/5
I was there 3 weeks but the room was not cleaned and the swimming pool had no chairs or sun beds I was supposed to book in on a Sunday but arrived to no reception so had to stay in a nearby hotel but still charged me for the Sunday night … not recommended
- 1/5
Again the nightmare this hotel!
- 4/5
I like the location
- 2/5
Infestation of roaches and bees
- 1/5
This hotel is HORRIBLE and should be SHUT-DOWN!!! the smell in the rooms was nauseating, the clerk didn't speak English. Couldn't get towels. the service just was terrible. I will never go there again, also I'm going to tell everyone i know about this place so they would not try to stay there. I give it a big -0.
- 3/5
The sheets had stains on them and the min refrigerator had food crumbs on it. In the morning I saw a roach crawling on my clothes.
- 5/5
😁
- 5/5
Good
- 5/5
Great
- 1/5
Room was damp and smelled musty. Curtains had mold on them. Door coming into room had 2” gap beneath it. Completely open to the out doors. Wound up leaving 5 minutes after walking into the room and found a different hotel.
- 1/5
I do not recommend!! It was extremely gross, no internet and no blankets
- 2/5
Room has odor
- 3/5
Don’t let the pictures fool you. They are much cleaner than the hotel actually is. While the room smelled clean, it is run down and in need of updates and fix ups. My bathroom had a palmetto bug in the toilet that someone obviously tried to flush. The toilet would not flush at all. I saw a roach run across the dresser, so I did not leave my bag open and did not leave anything out. The sliding shades left a gap at the end so you could still see into the room from outside. The parking lot had lots of homeless people hanging out on the side of the hotel at the entrance. When we returned from getting food, the police had one of the entrances closed off. A pro is that the hotel is close to food and the arena. They say you get what you pay for. I still think we paid too much.
- 1/5
I was there 3 minutes and left. Foul odor, mold, & drug paraphernalia. There was a homeless man sleeping under the stairs. I asked for my money back since I wasn’t staying and all of the sudden she didn’t speak English. The place looked out of a horror movie 100% Do Not recommend! In fact RUN!
- 5/5
It was what we needed, the staff is always friendly.
- 1/5
Room had a weird smell. Only 1 towel in the room. Window did not lock. Shower handle came off in my hand when i took a shower.
- 2/5
Very very poor hotel, not clean, is run down .
- 1/5
The floors still had chocolate chips on them from the previous people that stayed there was no comforters available on the bed. The lampshades had mold on them. The walls were peeling and falling apart. When we tried to turn on the hot water the faucet fell off we will never stay here again. It was disgusting. It was a motel of nightmares. Do not waste your money.
- 1/5
No, nothing of substance nearby
- 1/5
HORRIBLE muy mal estado el lugar las habitaciones sucias con cucarachas pelos en la baneras y hasta sangre secas en la paredes del lava manos y un precio desorvitante No lo recomiendo para nada
- 1/5
I couldn't stay at the hotel because the reception was closed.
- 1/5
The online pictures of the building outside are deceiving. Inside the rooms are not only dirty and shabby but also unsafe. There were no smoke alarms on the walls in either room we were in. The door in the second room would not fully latch without applying a lot of pressure, even then it could be pushed open from outside. There was no inside security latch. We wound up pushing the dresser up against the door overnight. This was the third time we asked the manager to relocate us. The first time the room not only smelled musty and mildewy but also the sheets on the bed looked used and there was a used condom in the wastebasket! The manager didn't seem to grasp the horror of finding this in our room. The second room she showed us stunk of cigarette smoke. She was visibly unhappy about it but took us to a third room. It smelled better and there was no condom so we accepted. It wasn't until later that the problem with the door was discovered. We were in town for a short time to visit friends, it was late in the day. The situation forced us to accept the normally unacceptable. We went to a family dollar store that night after the visit with our friends and bought pillows and bedding to put on the beds. We didn't use the towels and wore our shoes when walking on the floor. I didn't even want to know what the smears and splatters on the bathroom walls were! Words are inadequate to describe how completely disgusting this place was. I've actually run out of space here to describe it.
- 1/5
Unno Boutique Motel is anything but boutique. The room was rundown, not clean, and smelled of smoke. The door barely closed properly. Service? Let’s just say communication wasn’t a strong point. We only had a one night stay so we dealt with it, but would avoid this place in the future. There are much better choices nearby. The only “boutique” part was the name.
- 1/5
Lleganis hacer xhwki
- 5/5
Really enjoyed my stay here. The hotel was clean, the room was comfortable, and the staff was very friendly. Overall a great place to stay in Orlando. I would definitely come back.
- 5/5
The rooms were clean, comfortable, and well maintained. What really stood out to me was the great value for the price. You get excellent service and very good accommodations without paying expensive rates. I highly recommend this hotel and would definitely stay here again.
- 5/5
Excellent stay! The hotel has a perfect location, which made everything very convenient. The rooms were clean, comfortable, and well maintained. What really made the difference was the service — the staff was incredibly friendly, professional, and always willing to help. They made us feel welcome from the moment we arrived. Overall it was a great experience and I would definitely stay here again. Highly recommended!
- 5/5
The room was very clean, the bed was comfortable, and the location was convenient. Check-in was quick and the staff was friendly and helpful. The A/C worked great and the hot water had good pressure. Overall a simple, comfortable place to stay and a good value for the price. I would definitely stay here again.
- 1/5
Very bad!!!. Everything, from check i to stay. Room is falling apart, broken stuff, dirty shower liner. Please do not book here!!!.
- 1/5
Very bad!!!. Everything, from check i to stay. Room is falling apart, broken stuff, dirty shower liner. Please do not book here!!!.
- 1/5
Room was clean however no blanket or comforter and also no smoke detector it was gone but foe the orice i didnt expect much
- 1/5
Room was clean however no blanket or comforter and also no smoke detector it was gone but foe the orice i didnt expect much
- 1/5
The room was dirty. The sheets wasn't cleaned. The bed had bedbugs. The doorknob was broken. I would never stay here again
- 1/5
The room was dirty. The sheets wasn't cleaned. The bed had bedbugs. The doorknob was broken. I would never stay here again
- 1/5
Place is discussing, smoke detector broken, smelly, bathtub broken, roaches, spiderwebs, no blanket, dirty bedsheets. People drinking and smoking weed outside until 3am. No phone in the room. I don’t understand how that place is still open. Not a family environment at all
- 1/5
Place is discussing, smoke detector broken, smelly, bathtub broken, roaches, spiderwebs, no blanket, dirty bedsheets. People drinking and smoking weed outside until 3am. No phone in the room. I don’t understand how that place is still open. Not a family environment at all
- 1/5
We booked two nights but left after the first night. Entire place was filthy inside and outside. Except the beds… thank goodness! No light bulbs in the lamps. When someone came to put them in, finally, the man was very sorry and tracked e short onto our floors and he complained the entire time. No outlet available to charge our devices and no outlet for CPAP machine!!! Smoke detector was not functional. Actually not even there. Wires exposed. Some outlets in use had no cover plate s. Even though these dirty and unsafe conditions existed they would not refund us our second night. So we lost over $100. But refused to stay on sick flight and unsafe place. I hope you remove them from your list so that none of your other clients fall into this trap.
- 1/5
We booked two nights but left after the first night. Entire place was filthy inside and outside. Except the beds… thank goodness! No light bulbs in the lamps. When someone came to put them in, finally, the man was very sorry and tracked e short onto our floors and he complained the entire time. No outlet available to charge our devices and no outlet for CPAP machine!!! Smoke detector was not functional. Actually not even there. Wires exposed. Some outlets in use had no cover plate s. Even though these dirty and unsafe conditions existed they would not refund us our second night. So we lost over $100. But refused to stay on sick flight and unsafe place. I hope you remove them from your list so that none of your other clients fall into this trap.
- 5/5
It was out of this world. Only Con is the microwave is downstairs, pay to park and you have to pay for breakfast
- 5/5
It was out of this world. Only Con is the microwave is downstairs, pay to park and you have to pay for breakfast
- 1/5
Place was discussing, there’s people doing drugs a prostitution all over the property, staff don’t speak English, trash everywhere, room dirty and smells. Stains on sheets. I should have just slept in my vehicle. The worst hotel I’ve ever experienced and will not come back. Dnt go there you’ll be very disappointed.
- 1/5
Place was discussing, there’s people doing drugs a prostitution all over the property, staff don’t speak English, trash everywhere, room dirty and smells. Stains on sheets. I should have just slept in my vehicle. The worst hotel I’ve ever experienced and will not come back. Dnt go there you’ll be very disappointed.
- 1/5
They sent us to another hotel 25 minutes away. We never checked in.They couldn't explain the reason.
- 1/5
They sent us to another hotel 25 minutes away. We never checked in.They couldn't explain the reason.
- 1/5
I’ve been to some rundown hotels before, but this one takes the cake. They were dead bugs in the fridge. Everything was rusty the bathroom door had holes in it. And our exterior door was so flexible. I swear I could’ve folded it in half we checked in and checked the right out 2 minutes later
- 1/5
I’ve been to some rundown hotels before, but this one takes the cake. They were dead bugs in the fridge. Everything was rusty the bathroom door had holes in it. And our exterior door was so flexible. I swear I could’ve folded it in half we checked in and checked the right out 2 minutes later
- 1/5
Send me to another hotel not clean
- 1/5
Send me to another hotel not clean
- 5/5
Gracias
- 5/5
Gracias
- 1/5
The hotel was closed when we arr
- 1/5
The hotel was closed when we arr
- 3/5
The price was good but when I get to the hotel nobody was there,I need to ask the lady of Italian restaurant if somebody was there because I made reservation online, after that receptionist came and was pretty nice but in the room it wasn’t a comforter, I don’t really like the experience
- 3/5
The price was good but when I get to the hotel nobody was there,I need to ask the lady of Italian restaurant if somebody was there because I made reservation online, after that receptionist came and was pretty nice but in the room it wasn’t a comforter, I don’t really like the experience
- 5/5
Very clean, great stay, very kind personal, very close from atractions
- 5/5
Very clean, great stay, very kind personal, very close from atractions
- 1/5
Roaches! Terrible service Had to rent a pne night in another hotel because nobody was there to help me the first night
- 1/5
Roaches! Terrible service Had to rent a pne night in another hotel because nobody was there to help me the first night
- 4/5
Room was clean, restaurant on the premises, & less than a mile from the event i was working for my YouTube channel.
- 4/5
Room was clean, restaurant on the premises, & less than a mile from the event i was working for my YouTube channel.
- 1/5
Shower leaked, no towels in room, went to front desk, no towels until morning, Wi-Fi didn’t work, door security latch missing, no comforter, no extra blankets on the bed
- 1/5
Shower leaked, no towels in room, went to front desk, no towels until morning, Wi-Fi didn’t work, door security latch missing, no comforter, no extra blankets on the bed
- 1/5
Bugs , roaches , dirty bed , smelled like a damp. Didn’t even last 5 minutes in the room before asking for a refund. They denied my refund and will be making a dispute with my bank. Don’t even know how this place is opened ? I’ve never felt so disgusted by a place in my entire life. Just standing in the room made me feel dirty.
- 1/5
Bugs , roaches , dirty bed , smelled like a damp. Didn’t even last 5 minutes in the room before asking for a refund. They denied my refund and will be making a dispute with my bank. Don’t even know how this place is opened ? I’ve never felt so disgusted by a place in my entire life. Just standing in the room made me feel dirty.
- 1/5
Las personas de lobin
- 1/5
Las personas de lobin
- 1/5
When we arrived at the motel, we were afraid to even get out of our car. There were two groups of what I would call gangbangers hanging around two open rooms. Of course the motel refused to refund our money paid through Expedia. We ended up having to find suitable lodging ourselves at 10:30 that evening. Needless to say, we will never use Expedia again.
- 1/5
When we arrived at the motel, we were afraid to even get out of our car. There were two groups of what I would call gangbangers hanging around two open rooms. Of course the motel refused to refund our money paid through Expedia. We ended up having to find suitable lodging ourselves at 10:30 that evening. Needless to say, we will never use Expedia again.
- 1/5
This was the WORST hotel I have ever stayed at. Pulling up it looked nothing like the photos on the website. The property was crowded with trash and left over materials from vehicle. Crackheads everywhere. People were offering us drugs. that was just before even entering the hotel room. Once we entered the hotel room it was filled with dirtiness. The beds had no blankets. The showers curtain was yellow. There was mold on the ceiling of the hotel room. There was cockroaches. there was holes in the doors and on the walls. The paint was not fresh. It looked yellow and smoked and smell like cigarettes. there was no smoke detectors nor carbon monoxide poison detectors. Every photo that you guys used for Expedia was an absolute scam. I have pictures of the photos you guys used and the photos that we took. Our door was pried open. It did not close. You could see literally outside of our door. Our curtains were black when they were supposed to be white. The floors were supposed to be wood and it was cracked tile. There was a crap ton of children running around with no supervision unattended. I do not recommend anyone booking this hotel AT ALL!
- 1/5
This was the WORST hotel I have ever stayed at. Pulling up it looked nothing like the photos on the website. The property was crowded with trash and left over materials from vehicle. Crackheads everywhere. People were offering us drugs. that was just before even entering the hotel room. Once we entered the hotel room it was filled with dirtiness. The beds had no blankets. The showers curtain was yellow. There was mold on the ceiling of the hotel room. There was cockroaches. there was holes in the doors and on the walls. The paint was not fresh. It looked yellow and smoked and smell like cigarettes. there was no smoke detectors nor carbon monoxide poison detectors. Every photo that you guys used for Expedia was an absolute scam. I have pictures of the photos you guys used and the photos that we took. Our door was pried open. It did not close. You could see literally outside of our door. Our curtains were black when they were supposed to be white. The floors were supposed to be wood and it was cracked tile. There was a crap ton of children running around with no supervision unattended. I do not recommend anyone booking this hotel AT ALL!
- 5/5
Yes
- 5/5
Yes
- 5/5
Yes
- 5/5
Yes
- 2/5
Good staff, rooms pretty bad
- 2/5
Good staff, rooms pretty bad
- 1/5
Room did NOT meet my expectations. I thought I was getting a HOTEL, Not a Motel…The walls looked horrible, a ROACH was in the Bathroom….Had it not been so late when I arrived, I would have found a different place to stay. I request a credit or free room of my choice.
- 1/5
Room did NOT meet my expectations. I thought I was getting a HOTEL, Not a Motel…The walls looked horrible, a ROACH was in the Bathroom….Had it not been so late when I arrived, I would have found a different place to stay. I request a credit or free room of my choice.
- 1/5
Very dirty towels and bed sheets, no room service available, they closed early. Do not recommend staying here, rooms were moldy and bathroom conditions were not good
- 1/5
Very dirty towels and bed sheets, no room service available, they closed early. Do not recommend staying here, rooms were moldy and bathroom conditions were not good
- 1/5
Horrible Place to Stay. Money Waisted. Not Very Well Maintenance, Insects everywhere, That place has people living there like homeless. Lot of noices at Nights, No Courtains and the door almost stays open when is lock from inside. I will not recommend this place.
- 1/5
Horrible Place to Stay. Money Waisted. Not Very Well Maintenance, Insects everywhere, That place has people living there like homeless. Lot of noices at Nights, No Courtains and the door almost stays open when is lock from inside. I will not recommend this place.
- 1/5
Horrible Place to Stay. Money Waisted. Not Very Well Maintenance, Insects everywhere, That place has people living there like homeless. Lot of noices at Nights, No Courtains and the door almost stays open when is lock from inside. I will not recommend this place.
- 1/5
When I went to the counter the morning employee told me my staying shouldn't be in this area, we were in the wrong side. They didn't change me or do anything to correct their mistake. They told me they would send new towels because the one's they provided were too small and not enough for us, that the housekeeping lady would come, but nobody did until the last day of our stay. I went to the counter almost 20 minutes before closing, but it was closed anyways. I'm really disappointed with the staying and the way the costumer care is handled. Nothing has been like advertised in the site. The rooms were so dirty you couldn't walk without shoes or you'll end with literally black feet. The rooms smelled like mold and the air conditioner made terrible noises. The outside area was dirty and a lot of homeless people walking around. Dog poop in the only stairs you have to go up and down. When trying to shower the handle broke, it was a nightmare. There were electrical cables coming out the wall. I don't recommend this place to anyone, specially if you are traveling with kids. Don't pay attention to the reviews on Expedia and Google the place beforehand (that was my mistake). Don't waste your money or your time in this place. They charged $25 as deposit, but they haven't refund it yet
- 1/5
When I went to the counter the morning employee told me my staying shouldn't be in this area, we were in the wrong side. They didn't change me or do anything to correct their mistake. They told me they would send new towels because the one's they provided were too small and not enough for us, that the housekeeping lady would come, but nobody did until the last day of our stay. I went to the counter almost 20 minutes before closing, but it was closed anyways. I'm really disappointed with the staying and the way the costumer care is handled. Nothing has been like advertised in the site. The rooms were so dirty you couldn't walk without shoes or you'll end with literally black feet. The rooms smelled like mold and the air conditioner made terrible noises. The outside area was dirty and a lot of homeless people walking around. Dog poop in the only stairs you have to go up and down. When trying to shower the handle broke, it was a nightmare. There were electrical cables coming out the wall. I don't recommend this place to anyone, specially if you are traveling with kids. Don't pay attention to the reviews on Expedia and Google the place beforehand (that was my mistake). Don't waste your money or your time in this place. They charged $25 as deposit, but they haven't refund it yet
- 2/5
Hlady at the reception desk was really nice that’s the only good thing about my stay at this facility. Room was dirty, leak in the bathroom, door handle was coming out,I came with kids, so I requested an another room. I was told they are fully booked. I was told that someone would come and clean the room the next day, that never happened. So I had to book another room with another hotel and took my wife and kids out of this mess. Since I know wasn’t getting reimbursed cause it’s in the contract I signed, I left a few stuff in the room then came back to pick them up on the 4th day and checked out since I booked it for 5 nights.
- 2/5
Hlady at the reception desk was really nice that’s the only good thing about my stay at this facility. Room was dirty, leak in the bathroom, door handle was coming out,I came with kids, so I requested an another room. I was told they are fully booked. I was told that someone would come and clean the room the next day, that never happened. So I had to book another room with another hotel and took my wife and kids out of this mess. Since I know wasn’t getting reimbursed cause it’s in the contract I signed, I left a few stuff in the room then came back to pick them up on the 4th day and checked out since I booked it for 5 nights.
- 3/5
Things were functional and utilitarian. We paid super low prices for a last minute christmas-new year break room the better part of the week and got a room that was okay. My only complaint is the water was weird and stinking, and the room doesn't have any place to set a suitcase on or any hangers. The lights were working but in very inconvenient places. There was NO drinking water available on site.
- 3/5
Things were functional and utilitarian. We paid super low prices for a last minute christmas-new year break room the better part of the week and got a room that was okay. My only complaint is the water was weird and stinking, and the room doesn't have any place to set a suitcase on or any hangers. The lights were working but in very inconvenient places. There was NO drinking water available on site.
- 3/5
The room conditions is good.
- 3/5
The room conditions is good.
- 4/5
Property needs cleaning and maintenance
- 4/5
Property needs cleaning and maintenance
- 1/5
Not clean at all and lack of communication from staff, room had roaches and mice and had to stay and no response from anyone about it even though i told the staff about it, didnt even suggest getting another room of refund
- 1/5
Not clean at all and lack of communication from staff, room had roaches and mice and had to stay and no response from anyone about it even though i told the staff about it, didnt even suggest getting another room of refund
- 3/5
It was the cheapest curtains I have ever seen. I get that this was cheap hotel but it can still look nice and can still be quiet at night.
- 3/5
It was the cheapest curtains I have ever seen. I get that this was cheap hotel but it can still look nice and can still be quiet at night.
- 1/5
No desk clerk. 2 beds and an old shower in 4 walls with an unsafe door.
- 1/5
No desk clerk. 2 beds and an old shower in 4 walls with an unsafe door.
- 3/5
The check in process was ok - we had a late arrival and worked it out - the room did not match the advertisement, the door did not lock, the heater did not work, there were no blankets on the bed. We ended up checking out early.
- 3/5
The check in process was ok - we had a late arrival and worked it out - the room did not match the advertisement, the door did not lock, the heater did not work, there were no blankets on the bed. We ended up checking out early.
- 2/5
- 2/5
- 3/5
Evening thing is old and needs to be changed
- 3/5
Evening thing is old and needs to be changed
- 1/5
Room was very disgusting and unorganized I had no blankets to sleep in and I ended up leaving the same night I got there I recommend never staying at this hotel again.
- 1/5
Room was very disgusting and unorganized I had no blankets to sleep in and I ended up leaving the same night I got there I recommend never staying at this hotel again.
- 3/5
The front desk ladies were friendly and helpful...the entrance door did not shut completely and the lights went out mid morning for a while ..Overall the room was good.
- 3/5
The front desk ladies were friendly and helpful...the entrance door did not shut completely and the lights went out mid morning for a while ..Overall the room was good.
- 2/5
First when I was checking in, they gave me a hard time about my dog. When I made reservations. It stated that it was a pet friendly hotel. The property is a little dirty, some roaches, room was clean, but the bath tub was full of mold. Will not be staying there again.
- 2/5
First when I was checking in, they gave me a hard time about my dog. When I made reservations. It stated that it was a pet friendly hotel. The property is a little dirty, some roaches, room was clean, but the bath tub was full of mold. Will not be staying there again.
- 1/5
No room service. Facilities very poor
- 1/5
No room service. Facilities very poor
- 3/5
There was a roach in the room and no blanket..other than that it was good
- 3/5
There was a roach in the room and no blanket..other than that it was good
- 5/5
Awesome time and clean room ❤️We lived swimming in the pool ❤️ Only an hour and 15 minutes from Cocoa Beach ❤️
- 5/5
Awesome time and clean room ❤️We lived swimming in the pool ❤️ Only an hour and 15 minutes from Cocoa Beach ❤️
- 1/5
meh
- 1/5
meh
- 4/5
Rooms are clean and service was fine . The only thing that I wish we could have done was go swimming in the pool it was closed when we stood in the hotel . The pool has a nice view as well
- 4/5
Rooms are clean and service was fine . The only thing that I wish we could have done was go swimming in the pool it was closed when we stood in the hotel . The pool has a nice view as well
- 1/5
When we came into the room, we were greeted with a very strong mold odor. So horrible that we have to rush ourselves to get back out after inspecting everything else in the room. Bathroom door does not close. Sink was rusty! Not only that, the receptionist lady came to our room and knocked on our door just for her to say sorry and walked away? Overall, really bad experience. Will never come back here ever again.
- 1/5
When we came into the room, we were greeted with a very strong mold odor. So horrible that we have to rush ourselves to get back out after inspecting everything else in the room. Bathroom door does not close. Sink was rusty! Not only that, the receptionist lady came to our room and knocked on our door just for her to say sorry and walked away? Overall, really bad experience. Will never come back here ever again.
- 1/5
So much spiders and cockroaches
- 1/5
So much spiders and cockroaches
- 2/5
Este hotel necesita urgente mantenimiento, tanto en las habitaciones como en el exterior, limpieza profunda en las habitaciones y reemplazar artículos dañados en las habitaciones, honestamente no comprendo como sigue funcionando.
- 1/5
Didn’t stay.
- 1/5
Didn’t stay.
- 1/5
They were close, never answered our calls. It seem to be more like apartments. Trash everywhere looked so dangerous. It was to scary to stay had to stay at a different hotel.
- 1/5
They were close, never answered our calls. It seem to be more like apartments. Trash everywhere looked so dangerous. It was to scary to stay had to stay at a different hotel.
- 1/5
If I owned a hotel/motel I would want to make sure all rooms and facilities meet at least the standard, bare minimum requirements. Sadly this one did not. The faucet in the shower was loose and had a hole through the wall.. the sink faucet was loose enough to be pulled off with minimal effort.. The main door had a crack at the bottom. And then the Termites, Ants, and Roaches. In the sink, in the shower, on the fridge cabinet. Do your research before choosing a hotel.
- 2/5
Property owner wasn't responsive a few times and several things/processes didn't work as expected/should.
- 4/5
Estacionamiento cómodo
- 5/5
Mi estadia ha sido confortable.
- 1/5
Not the place to stay if you are looking for quiet
- 1/5
Smelled like mold
- 1/5
Call hundred times nobody picked up couldn’t check in either at the middle of the night for three hours. All I want is refund that’s it.
- 1/5
To begin with, they lost my reservation, which was already unacceptable. But the service and conditions only got worse from there. The room had a foul, indescribable smell—nothing like any space that is supposedly cleaned on a routine basis. There were no blankets provided, and I had to sleep with just sheets. I’ve never heard of a “hotel” where guests are expected to bring their own towels, washcloths, and blankets. Additionally, the bathtub had a concerning ring around it that appeared unhygienic and could potentially cause issues like ringworm or toenail fungus. Overall, this was one of the poorest lodging experiences I have ever had. I would strongly advise future guests to proceed with caution.
- 1/5
Spanish: Horrible experiencia. Esto es un motel, no un hotel. El lugar estaba muy sucio, apestaba, había pelos en la cama y hasta cucarachas. Muchísimo ruido y gente tocando la puerta. No pude quedarme las dos noches que tenía reservadas por lo horrible que fue. Si estás pensando en hospedarte aquí, no lo hagas. Nunca dejo reseñas, pero este lugar es realmente horrible.
- 5/5
Tuve una estacia tranquila, habitacion amplia y limpia, sabanas frescas, el personal muy atento. Buena ubicacion para lo que esperaba. Volveria a reservar.
- 1/5
Mold on the ceilings, walls, you could taste it in the air
- 1/5
Room door was damaged and had a large gap. you can easily see thru the gap outside limiting privacy. Made a change of room only to find curtains were damaged / ripped limiting privacy. went elsewhere
- 5/5
Buen personal, solo falta que mantengan el servicio de limpieza de habitaciones.
- 5/5
RECOMENDAMOSTOTALMENTE ESTE HOTEL Y VOLVERIA A HOSPEDARME EN MI PROXIMO VIAJE.
- 1/5
Our room was dirty, the metal fixtures were all oxidized so nowhere safe to place our clothes. No hangers were provided. The whole room smelled of mildew. The room next to us was under construction so we had to put up with the noise starting at 10am. I could go on….
- 1/5
I would never go back that places it smell bad.. I didn’t even stay at the place because it was that horrible I want my money back
- 1/5
No used
- 1/5
Mum was filled with mold and mildew when we entered, and there were roaches crawling on the bed. We left immediately.
- 2/5
No blankets broken shower
- 5/5
BUENO, TRANQUILO, SEGURO, VOLVERE A HOSPEDARME.
- 1/5
Room was disgusting. Drug people living in motel. Dirty shoes in walk way. Trash ip steps. Covers not attached to socket in room. Dirty bathroom. I have pictures for it all.
- 1/5
The room smelled mildewed and the bed had no blanket or comforter on it. It is a cold night with only a thin sheet on the bed.plus it seemed very unsafe. Office door was locked and I had to talk through the glass door to office workers. While I was standing there checking in, an ambulance raced from the property indicated that an incident had just happened on the property. It was just not good
- 1/5
We arrived late. We did call prior to ensure our room was still available. When we went to the key location as instructed, no key and no matching room number on the key. Had to call the person again. Room was terrible. No blanket, only a sheet on the bed. Bugs, no light in the bathroom, overall not a good experience. Dani was nice...but facilitiws were bad.
- 1/5
I need a refund I was never given a room. They left the hotel key under the mat and the office was closed. The key they left would not open the hotel door. I had to travel 30 mins to another hotel, I didn’t get into a room until 3am
- 2/5
Dead roach as soon as i opened the door . And the bathroom faucet was broken , had to use towel to turn knob…
- 5/5
WE WILL DEFINITELY BE STAYING HERE AGAIN ON OUR NEXT VISIT TO THE AREA
- 1/5
Nothing
- 1/5
Great service 👎
- 1/5
Perdí mi primera noche ya que no habia personal en recepción y tampoco me dejaron la llave de la habitación cuando se habia hablado ya por el horario de recepción y tuve que buscar una noche de otro hotel el baño tenía las llaves de las plumas sueltas un miembro de mi familia se dió un golpe cuando se salió y calló en su pie una decepción total y nadie de ustedes se trató de contactar y nadie respondió verificar los mensajes y email enviados deberían hacer un rembolso y deben de quitar ese hotel de su lugar de opciones gracias espero alguna respuesta de ayuda por la pérdida de mi primera noche ya que se hizo otro gasto que no estaba programado
- 1/5
0
- 1/5
Room smell like mold
- 5/5
THE STAFF WAS FRIENDLY AND HELPFUL THROUGHOUT MY STAY ,ALWAYS AVAILABLE WHEN I HAD QUESTIONS OR NEEDED SOMETHING. I ALSO APPRECIATED THE ON-SITE LAUNDRY FACILITIES AND CONVENIENT PARKING
- 1/5
Cockroaches in the room, fire alarm dangling (coming apart) from the ceiling and rusty appliances, they refused to change the room. You can't get any worse.
- 3/5
For the price, this property is ok. The staff were nice and polite. The property is outdated. The rooms are clean, but they need to be renovated, and they musty unless the AC is set to a cold temperature. The beds are very uncomfortable. No blankets offered at all. The shower needs repair, and there was no hot water.
- 1/5
Overall, this day was horrible. Never will. I book here again air-conditioning was so loud. You could hardly sleep. On top of everything listed below with the issues in the pictures.
- 1/5
Stained ceilings and walls, stained drapes, peeling paint.
- 5/5
Had a wonderful stay!The room was clean and confortable, the staff were friendly and helpful, and the location was perfect. Would definitely come back!!!
- 4/5
Good place and price
- 4/5
We’ve stayed a couple times, cheap, convenient and Angela at the front desk is always friendly.
- 5/5
I have an amazing time at this place!!!
- 5/5
The location is perfect—close to Disney, restaurants, and shopping, but still quiet and relaxing. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay. The pool area was a nice bonus, and parking was easy. Whether you’re visiting the parks or just looking for a relaxing getaway, this is a great choice in the Kissimmee area!
- 1/5
Fue un engaño las fotos subidas no reflejan la realidad del lugar ya que es insalubre, deteriorado e inseguro eso es una cuarteria de mala muerte ya que la gente q vive ahí estaba usando drogas en frente de nosotros
- 5/5
I had a great experience at Unno Motel. The location is perfect—close to everything and very convenient. The service was outstanding from the moment I arrived. The staff was friendly, helpful, and professional throughout my stay. The room was clean, comfortable, and well-maintained. I’ll definitely be coming back on my next trip. Highly recommended!
- 5/5
IT'S A QUIET PLACE, THE ROOM WAS VERY CLEAN, CLOSE TO EVERYTHING, AND THE STAFF WAS PROMPT AND FRIENDLY. WE HAD A GREAT SATAY AND WOULD DEFINITELY STAY HERE AGAIN. THANK YOU.
- 5/5
🙌🙌🙌🙌
- 1/5
I NEVER SAID BECAUSE IT WAS TERRIBLE! STAFF LEAVES AT 2PM! NO ONE WAS THERE TO CHECK ME IN OR CANCEL. WAITING FOR REFUND!!
- 1/5
I wanted for over an hour to check in and never saw an employee to help me
- 5/5
IT WAS A GREAT STAY, THE PLACE IS VERY CLEAN, QUIET, CLOSE TO EVERYTHING AND THE STAFF WAS VERY NICE. WE HAD A GREAT STAY AND WOULD DEFINITELY STAY HERE AGAIN.
- 5/5
Rooms are very clean and comfortable and in a great location with a good price.
- 5/5
All the staff are very friendly and the hotel is very clean, thank you so much!
- 1/5
Me tube que salir antes por sucio
- 1/5
Pesima