SpringHill Suites by Marriott Orlando Lake Buena Vista South

Good breakfast

This hotel is very old and has old things in the hotel and the room. The water comes out very low in the shower and the sink. I was very very disappointed in this hotel. The others that I stayed at has been a great stay. But this one was not a good stay at all!!! Very very disappointed.

Very dated. The shower doors in my room were old and missing a handles. Maintenance had to install a kitchen drawer knob so I could open the door when in the shower. Carpeting, furniture, and decorations need a refresh. Also lacks onsite restaurant or lounge. Only a pool bar that is shared with other hotels.

Super friendly staff that got us right in.

We intentionally selected this hotel based on the amenities included, and we were disappointed to learn the main pool was closed, the splash pad didn’t work, and the remaining pool was shared with multiple other hotels on the area. It was very crowded. Additionally, one night, at about 1am, the fire alarm went off. It continued for a few minutes, just long enough to wake our entire party up, then turned off. We waited a few minutes to see what we should do, but even now, days later, nobody followed up on it. If you need a cheap, safe place to crash at night, this is fine. If you’re looking for any level of experience, I’d find something else.

This hotel is a rundown dump that does not deserve the Marriot brand. As a matter of fact it’s deceptive to carry the Marriot brand as anyone booking a Marriot hotel does so with a certain condfidence and expectation to have a hotel/room of Marriott standard. The furniture was old, couch raveled out and torn, legs broken, carpets are 59 years old, elevator was filthy, water barely ran from the shower and don’t get started on the buffet breakfast, that’s a scam!

Fantastic amenities, especially if you have kids! The location and breakfast included was also great! Room was clean and great size for 4 of us!

Breakfast host Maria was very nice and helpful, I give her a 5 star for service.

Exceptional

Declined

The property was in an awesome location. There was a Walmart and a target near and it wasn’t far from the airport either! The only thing that we didn’t like form the property was that there wasn’t enough laundry machine and it was only in the 1st floor.

Exceptional

Always amazing when we stay with them! Amazing pools.

The place is quiet in the room is clean and spacious

Wasn’t able to check in until 530 even though we arrived at 330 due to not enough staff to clean the rooms. The main pool was out of commission. They said they would add Marriott points to my account but never did. Room was inexpensive so just going to figure you get what you pay for.

The staff was super awesome. They had a lot of guests to manage but did a very good job and were super friendly. Our room was ready by the time we arrived, the floors looked like they weren't cleaned properly, maybe a once over. The shower faucet looked like it needed some maintenance (caulking was worn out) and the tub didn't drain very well. Breakfast was plentiful, pool was a little crazy but a lot of fun, all in all, for being loaded to the gills with guests and super hot, the staff was excellent and our stay was ok.

The receptionist was helpful in resolving the parking charge issue by offering a membership registration. The swimming pool was available, and the key deposit was mentioned as refundable. Almost everything fell short of expectations. The complimentary breakfast was very poor — only bananas were available as fruit, no apples or variety. There were no boiled eggs, no chicken or suitable non-veg options, and the entire spread was dominated by beef-based items and high-calorie sugary foods, which is completely unsuitable for Indian guests. The room was extremely cramped, and the shower water had a strong, unpleasant chlorine smell. Parking was advertised as free during booking but was charged $15/day at check-in — very misleading. A $20 key deposit was taken with no clear refund process explained. Steam bath was advertised but nowhere to be found during the entire stay.

The receptionist was helpful in resolving the parking charge issue by offering a membership registration. The swimming pool was available, and the key deposit was mentioned as refundable. Almost everything fell short of expectations. The complimentary breakfast was very poor — only bananas were available as fruit, no apples or variety. There were no boiled eggs, no chicken or suitable non-veg options, and the entire spread was dominated by beef-based items and high-calorie sugary foods, which is completely unsuitable for Indian guests. The room was extremely cramped, and the shower water had a strong, unpleasant chlorine smell. Parking was advertised as free during booking but was charged $15/day at check-in — very misleading. A $20 key deposit was taken with no clear refund process explained. Steam bath was advertised but nowhere to be found during the entire stay.

Broken room light, broken phone, toilet leaking, bed sheets with holes on it, at breakfast the waffle machine was out of batter, one toaster was broken and of course waiting lines were too long for both.

While we’re were there unfortunately they are doing construction on some of the pools but the open pool was still nice! Overall happy with our experience

Didn't get our room until 6pm, check in was at 4. Hotel is DEFINITELY dated. Beds are small double beds, shower curtain hangs under your feet in the shower, 1 pool doesnt even have water, zip line is closed, rock wall is closed, ac barely works.

The pool was fun and refreshing for both parents and kids. It was also very nice to play mini golf as a family. The rooms were clean with cozy beds.

Pool in construction

This location was amazing. I stay with my for her bday. We took the brightline and spend an over night.

Location is good. Lots of shopping and restaurants near by. Friendly staff, comfortable beds. Pools were fun. 3 pools were advertised but only two were open. Not a big deal at all but still shouldn’t be advertised if that isn’t the case. The main picture is of the pool that isn’t usable.

Location is good. Lots of shopping and restaurants near by. Friendly staff, comfortable beds. Pools were fun. 3 pools were advertised but only two were open. Not a big deal at all but still shouldn’t be advertised if that isn’t the case. The main picture is of the pool that isn’t usable.

Muy limpio y personal muy amable

Rooms were gross no air conditioning in the hall way. Very run down pool is not open. Ghetto

Bedroom was clean and comfortable! Bathroom was clean! Staff was professional and friendly!

Nice amenities

Exceptional

We totally enjoyed our time here. Great food and amenities. Ambience was wonderful.

Had a wonderful time with my family in our 2 week vacation.

Staff is very nice and polite. Facility is kept clean. I wish I knew there was a fee to pay for the parking space and that the main pool was under construction. Other wise our stay was okay

Even tho waterslide pool was closed and the zip line, I do think the area is nice - I do like the resort style feel you get. We were only there one night but could definitely see us coming back and taking more advantage of the mini golf and pool. Room was large, bathroom was well equipped - pool towels provided. Overall, no complaints. The full size bed is just a bit smaller than our usual queen at home, but that was known going in. There is plenty of space in the rooms to eventually upgrade them to queens

Even tho waterslide pool was closed and the zip line, I do think the area is nice - I do like the resort style feel you get. We were only there one night but could definitely see us coming back and taking more advantage of the mini golf and pool. Room was large, bathroom was well equipped - pool towels provided. Overall, no complaints. The full size bed is just a bit smaller than our usual queen at home, but that was known going in. There is plenty of space in the rooms to eventually upgrade them to queens

Estaba muy ordenado y cómodo , muy recomendado !!

I liked the spacious rooms. Very outdated and smelled like mold throughout

I liked the spacious rooms. Very outdated and smelled like mold throughout

Location, not crowded One pool was not in service, no communication about that, kids unhappy

They provided me with a excellent customer service. Nothing

They provided me with a excellent customer service. Nothing

Location, not crowded One pool was not in service, no communication about that, kids unhappy

Great stay

I enjoyed the pools, breakfast needs to be better, room cleaning should be daily not every other day

Good

The location is perfect for shopping and Disney .There is mini golf.

The location is perfect for shopping and Disney .There is mini golf.

Very poor

Hotel was old and dirty. Stains on carpets that made you feel dirty. Very little hot water even after letting water run. Also was told it was self parking but was charged 15.00 per day. Not a hotel I would rush back to stay at again.

Room was outdated but clean. And couch was very sunk in. Over all good stay and was worth price

She truly deserve it. -angie

Pools are great

We had a nice large room, enjoyed the pools and hot tub. We also played in mini golf and had food and drinks poolside which was great.

Nice hotel. Close to restaurants

Excelent

Everything was great,clean and comfortable. Close to everything. Great pool for the kids, decent enough breakfast included. Everyone was friendly. Definitely didn’t regret the choice to stay… free shuttle to the Disney parks was a nice option also Housekeeping not available 24/7 so if you have a problem after hours like a sick kiddo and need extra blankets and bedding I guess depending on how capable the front desk workers are you may or may not get the items you need.

Everything was great,clean and comfortable. Close to everything. Great pool for the kids, decent enough breakfast included. Everyone was friendly. Definitely didn’t regret the choice to stay… free shuttle to the Disney parks was a nice option also Housekeeping not available 24/7 so if you have a problem after hours like a sick kiddo and need extra blankets and bedding I guess depending on how capable the front desk workers are you may or may not get the items you need.

breakfast really mediocre at best although coffee was good

Great location away from all the hustle and bustle . Pool didn't open until later in the morning which was unfortunate. The company they use for poolside food was awesome

Clean with play areas and pool that your kids will love.

I’ve been coming here for over 5 years and the place now just appears dated. No updates have been made and a lot of the activities such as fire pits,rock climbing and the trampoline is gone. Sadly,This was our last visit here.

Muy bonito el hotel todo muy tranquilo y muy limpio y el personal bien agradables

Everything was great!

The staff was very friendly. The breakfast area got very busy some days, but the tables were always clean and everything was well stocked. I was never waiting for more coffee or food to be brought out. The washer and dryer worked well, which is almost a miracle these days. Maid service was every other day, so keep that in mind if you're there for multiple days. I would stay here again.

They will charge you $15 fee for daily parking Same breakfast for 3 days straight Boring ….

Room was clean and great condition

They have a strict 4pm check-in. But you can use the pool while waiting to check in if you are early like us. Breakfast was pretty good. The staff at the front desk were really nice.

Great hotel generally nice

Smell, needs deep cleaning

Outdated hotel that needs a facelift. Sofas in rooms are very old, torn and need to be decommissioned. It is not worth the money if it wasn’t for the heated pool with the slide and jacuzzi. Still overpriced for the quality of service and the outdated condition of the rooms.

Muy bien todo

Breakfast was good but it was always the same everyday though. Amenities was really nice considering the price and the rooms were comfortable. Overall I would recommend to my friends and families.

Staff were very friendly. Continental breakfast was great. Overall the hotel could use a little bit of updating, air conditioner is very noisy, didn’t bother us much but if you’re sensitive to that you might have trouble sleeping. No safe in the room which we didn’t like. Our 7 year old daughter enjoyed the pools and waterslides and mini putt. Beds were comfy but pull out couch is definitely not comfy. Overall good budget friendly hotel.

Perfect

Great place to be with your family

For the price paid, I expected much more. Very disappointing.

Passable

Exceptional

Exceptional

It’s ok for what it is

Everything was good Breakfast . The sausage looks like it wasn’t cook all the way and no other options to pick other than sausage. I would’ve like bacon instead . But everything else was good

Everything was good Breakfast . The sausage looks like it wasn’t cook all the way and no other options to pick other than sausage. I would’ve like bacon instead . But everything else was good

Breakfast was wonderful. Laundry was very easy to use. Several things for kids to do. Did not realize the food service was at the bar at the 3rd pool until almost my last day.

The breakfast was great! Lots of family friendly activities that were complimentary. Tiki bar drinks and food were good and service was awesome!

Will definitely stay again! Came for a cheer competition. The pools are so good! You have access to the surrounding hotels pools as well. Which was a big plus! The hot tubs are amazing! The free breakfast was very good. Literally could not say anything negative about this hotel. Top notch!!! Rooms are big and the bed was very comfortable.

The pools were excellent and their were food options on location. I was disappointed that there was a shuttle advertised. I signed up for a ride upon arrival as advised. The next day there was no shuttle. I was told by the front desk to use Lyft and I would be reimbursed. That has not happened. There were hairs in the sheets which they promptly came and changed into a clean set and lots of ants in the bathroom which they did come spray for. I personally won't return but it definitely could have been worse. Breakfast was decent.

Perfect

Friendly staff Leaking toilet. Dirty. Stained up couch. No bedding for the pull out couch or enough pillows for 4 people. 2 towels and 1 washcloth for 4 people and there weren't even trash bags for the trash. Also not impressed by the breakfast options. We traveled 5 states away to stay here for a night and arrived late to check in. We included this in the notes so plenty of time to stock the room. For the price, I wouldn't stay here.

Friendly staff Leaking toilet. Dirty. Stained up couch. No bedding for the pull out couch or enough pillows for 4 people. 2 towels and 1 washcloth for 4 people and there weren't even trash bags for the trash. Also not impressed by the breakfast options. We traveled 5 states away to stay here for a night and arrived late to check in. We included this in the notes so plenty of time to stock the room. For the price, I wouldn't stay here.

Disappointing

Everything was great!

Staff was excellent, Room was clean, My kids loved the pool and mini golf! Would definitely be back!

Dhsja

Clean room, comfy beds, great breakfast, friendly staff!

Room was nice and clean, staff was super friendly- loved the girl who checked us in!! Breakfast delish

Only complaint is that somehow in the fine print I Failed to see that I had to also rent a parking spot for my car at $15 per night. That changes the cost.

Family Friendly

The size of the room, I could have used more towels and hand soap.

The size of the room, I could have used more towels and hand soap.

We loved our stay. Friendly front desk staff. Comfy beds

We loved our stay. Friendly front desk staff. Comfy beds

All of the above

All of the above

Exceptional

The room was clean and the staff were all super courteous and friendly. The pools and amenities were great but the rock wall/zip line area was closed so that was disappointing for my granddaughter. The only negative relating to the room was that if you want a peaceful and quiet room to sleep in, it’s not happening. The bathroom vent fans are permanently on high speed and can be heard even with the door closed. The hvac units never turned off even when the off button was pressed. So consequently, there was a constant fan noise day and night. We complained about this in the first room and the desk moved us to another room down the hall but there was the same issue. So figuring they’re all like that. I couldn’t wait to leave the room to not hear that humm. Oh well. Everything else was nice but hated the noisey room.

The room was clean and the staff were all super courteous and friendly. The pools and amenities were great but the rock wall/zip line area was closed so that was disappointing for my granddaughter. The only negative relating to the room was that if you want a peaceful and quiet room to sleep in, it’s not happening. The bathroom vent fans are permanently on high speed and can be heard even with the door closed. The hvac units never turned off even when the off button was pressed. So consequently, there was a constant fan noise day and night. We complained about this in the first room and the desk moved us to another room down the hall but there was the same issue. So figuring they’re all like that. I couldn’t wait to leave the room to not hear that humm. Oh well. Everything else was nice but hated the noisey room.

Probably a better hotel for families than business travelers. Was acceptable.

Probably a better hotel for families than business travelers. Was acceptable.

Exceptional

The room was spotless, the pool was beautiful, overall it was a beautiful hotel

The room was spotless, the pool was beautiful, overall it was a beautiful hotel

Exceptional

Very clean, great services. Very nice and helpful at the breakfast bar specially Maria . She was outstanding and very nice

Very clean, great services. Very nice and helpful at the breakfast bar specially Maria . She was outstanding and very nice

Great customer service, clean

Great customer service, clean

Clean room. Breakfast was great. Would stay again

Clean room. Breakfast was great. Would stay again

Room temperature was very difficult to control. Woke up very hot both mornings. Also, didn’t realize the beds are full size. Worked for me traveling alone, but I would have not have been happy with more people in the room.

Room temperature was very difficult to control. Woke up very hot both mornings. Also, didn’t realize the beds are full size. Worked for me traveling alone, but I would have not have been happy with more people in the room.

Spent a week there. Great staff and breakfast

Spent a week there. Great staff and breakfast

Everything was beautiful. Enjoyed my stay.

Everything was beautiful. Enjoyed my stay.

Great everything

Great everything

The staff

The staff

Superb

Yes

Yes

Nice staff, breakfast and amenities. Our room had a mild strange/bad smell to it and the beds were very small! These were the smallest double beds I've ever seen. Housekeeping was wonderful.

Nice staff, breakfast and amenities. Our room had a mild strange/bad smell to it and the beds were very small! These were the smallest double beds I've ever seen. Housekeeping was wonderful.

Kids loved it. Great price. Beds were decent, a/c and heat was not working right but I figured it out. I’d come back for sure.

Kids loved it. Great price. Beds were decent, a/c and heat was not working right but I figured it out. I’d come back for sure.

Very run down. Dingy. Surroundings had shady characters. I checked out and went somewhere else

Very run down. Dingy. Surroundings had shady characters. I checked out and went somewhere else

The hotel seems a bit rundown. It is not very clean the attend attendance. You are not very thorough in their cleaning a bit outdated but the amenities are nice. It has a great waterpark pool very cool. Chill and easy. No complaints there.

The hotel seems a bit rundown. It is not very clean the attend attendance. You are not very thorough in their cleaning a bit outdated but the amenities are nice. It has a great waterpark pool very cool. Chill and easy. No complaints there.

Great value for money, bed was super comfortable, breakfast was included and had a good selection, the property had mini golf included and decent pools, slides for the kids and even a Starbucks on property. Could use a little TLC and updating but wasn’t bad, I’d stay again despite the needed updating

The staff and hotel were exceptional.The breakfast had eggs, sausage, oatmeal, waffles, yogurt, bagels, muffins, and fruit. There was something for everyone. I would recommend. The only reason I gave it a little low is the mattress was extremely firm. I did not get much sleep. It is a preference and the room was very clean and it was a big room.

Room was damp and had a musty smell

we loved it

The breakfast was great and I loved the pool areas.

The breakfast was great and I loved the pool areas.

Was nice

Was nice

Great breakfast and room was nice and clean!

Great breakfast and room was nice and clean!

Nice clean spacious room and very pleasant staff.

Nice clean spacious room and very pleasant staff.

Fresh breakfast, nice personal, clean room.

Fresh breakfast, nice personal, clean room.

The convenience of the pool and other amenities made this hotel enjoyable.

The convenience of the pool and other amenities made this hotel enjoyable.

I had an awesome experience!

I had an awesome experience!

Room could have been cleaned better hair in bathroom

Excellent!

Excellent!

The hotel is very neglected… the beds are awful… it’s wasn’t horrible but not worth even the cheap price considering there are so many options

The hotel is very neglected… the beds are awful… it’s wasn’t horrible but not worth even the cheap price considering there are so many options

Clean room

Clean room

Not a good location.

Not a good location.

Nice hotel, close to Animal Kingdom, great free breakfast!

Nice hotel, close to Animal Kingdom, great free breakfast!

Nonething

Mare was awesome!!! She accommodate our needs and help us to have the best day. Breakfast was AMAZING. Highly recommended!!!

Mare was awesome!!! She accommodate our needs and help us to have the best day. Breakfast was AMAZING. Highly recommended!!!

Clean room. Friendly staff

Clean room. Friendly staff

Breakfast was convenient and had variety, staff was friendly Room needed an update. Bedding was comfortable but ceiling and wall repairs were done as quick bandaids. Overall the rooms could use updating.

Staff is great. Breakfast is complete and always keeping fresh new food we couldn’t enjoy all the outdoor activities due some closed for refurbishment

Location, rooms are spacious Absolutely horrible smelly rooms, even after complaining, they just asked us to wait to see if we have another room. We actually cut short our 6 nights to 1 night and found another hotel. Also, breakfast is so limited. Expected way better for Mariott

The staff was friendly, and everything was very clean. However, I think the breakfast could offer more variety, and the area should be expanded a bit because it gets crowded and lines become longer. For instance, they only have two waffle makers for a six-store location. Overall, my family and I enjoyed our stay, and we would consider returning to this place.

The staff was friendly, and everything was very clean. However, I think the breakfast could offer more variety, and the area should be expanded a bit because it gets crowded and lines become longer. For instance, they only have two waffle makers for a six-store location. Overall, my family and I enjoyed our stay, and we would consider returning to this place.

Nice for the price

Nice for the price

Everything, no complains. 10/10 Not applicable

Las habitaciones eran amplias y limpias El desayuno muy básico. La atención del persola muy cordiales.

Las habitaciones eran amplias y limpias El desayuno muy básico. La atención del persola muy cordiales.

Nice breakfast, big family rooms and friendly staff

Nice breakfast, big family rooms and friendly staff

Walls thin as paper, pillows and bed bad and room furniture needs to be clean or changed

Walls thin as paper, pillows and bed bad and room furniture needs to be clean or changed

Room cleaning staff left a lot to be desired.

Room cleaning staff left a lot to be desired.

Beautiful Everting is good

Great pools, lots for kids to do,

Great pools, lots for kids to do,

location was great, Maria at breakfast was wonderful she made sure everything was clean and well stocked We booked three rooms and each emailed very humid. We ended up switching one of the rooms bc the smell was so strong. The new room still smelled but was tolerable.

Clean, beautiful. My kids loved the mini golf and pools. Great experience!

Clean, beautiful. My kids loved the mini golf and pools. Great experience!

Clean room, regular cleaning

Clean room, regular cleaning

The room had a bit of a sewer smell to it. Other than that, it was good.

The room had a bit of a sewer smell to it. Other than that, it was good.

Cleaness very friendly staff

Cleaness very friendly staff

It was good

It was good

Clean rooms and good service

Clean rooms and good service

Nice hotel for the price.

Nice hotel for the price.

Great stuff. Nice size suite.

Great stuff. Nice size suite.

Yes the room was nice

Yes the room was nice

I booked a double room and this room was absolutely HUGE! Had every thing I needed or wanted, two TV's a couch, a desk, etc. Very clean. The gal at the front desk was great and very courteous - I will be staying here again. Best yet....there is no RESORT fee like so many other places around Orlando

I booked a double room and this room was absolutely HUGE! Had every thing I needed or wanted, two TV's a couch, a desk, etc. Very clean. The gal at the front desk was great and very courteous - I will be staying here again. Best yet....there is no RESORT fee like so many other places around Orlando

The room was very spacious and clean. Steven that che ked us in and was there nightly did amazing job making us feel welcomed! He was very kind and went out of his way to make it a great stay! The free breakfast was also nice!

The room was very spacious and clean. Steven that che ked us in and was there nightly did amazing job making us feel welcomed! He was very kind and went out of his way to make it a great stay! The free breakfast was also nice!

very good overall

very good overall

Great room, good food, excellent/ informativr staf

Great room, good food, excellent/ informativr staf

The front desk staff went above and beyond with his hospitality

The front desk staff went above and beyond with his hospitality

Good/convenient location to shops restaurants and gas stations. Pools and outdoor onsite activities are a plus. Bldg/rooms need to be updated or maintained better, but still overall clean. Staff was very friendly and helpful.

Good/convenient location to shops restaurants and gas stations. Pools and outdoor onsite activities are a plus. Bldg/rooms need to be updated or maintained better, but still overall clean. Staff was very friendly and helpful.

I will be back

I will be back

The staff was really helpfull and the breakfast food is good, the rooms need a little update

It was very clean and smelled nice. The Amenities were very entertaining as well. Would definitely recommend!!

It’s was okay ..cleanliness was okay but not great

The room was disgusting to the point where it Had cockroaches.. seems to have an infestation as there were multiple seen in the room during our one night stay

The daily breakfast had a good choice of food items as well as beverages. The room was clean and comfortable, and the staff was very warm and friendly.

The breakfast was decent but the area was disgusting. The chairs had rips in the upholstery, the carpet in room was dirty

MUYBUENA UBICACION .SERVIVIO Y CALIDAD PRECIO

We did not like our stay at all

no negative issues

Our room was clean and comfortable. Loved the amenities and the staff were all so pleasant and kind. We will definitely stay there our next visit to Kissimmee

The room was clean and the staff were friendly. There is a lot for the kids to do. Swimming , mini golf and zip lining plus more. Worth the stay . Close to Disney .

The blow dryer was burnt and melted. The two lamps were fully rusted. The sink faucet only had burning hot water or at times it didn’t work at all. The room phone didn’t work but that was quickly repaired by maintenance. The breakfast was undesirable. We wanted to check out early but because we prepaid the property through Expedia, the decision to check out early had to be approved by the hotel, while the hotel said that it was agreement with Expedia that didn’t allow early Check out. Overall it was unpleasant, old and outdated.

Room was great, staff was professional and helpful.

From my concern… breakfast need to change a little bit boil egg one day … bacon one day and sausage it’s ok the rest it’s ok

Rooms were clean but very musty smelling.

Everything was perfect

El hotel está bien ubicado en un sector tranquilo tiene cerca opciones de compra y alimentos y los parques no están lejanos

There were 4 adults.we utilized the pull out sofa and it was a very thin mattress that had huge dips in it. Was very uncomfortable. Everything else was great

DON'T STAY HERE...THEY WILL CUT THE WATER OFF ON YOU AT CHECK OUT

Great stay

No issues.

I would definitely recommend this hotel. It was everything and more. But i would suggest

Very nice overall; just a bit dated in some spots like the lobby furniture and mini golf course.

Habitación limpia y personal increíble

The pull out sofa was very worn out but the rest was good. I do wish they would change breakfast a little so it’s not the exact same thing all week. Front desk staff were awesome! Breakfast ladies were great as well. I would stay here again in the future.

First time at this location, will definitely return. Lovely hotel. Friendly, courteous staff.

The room was ok

Convenient, clean and quiet.

They charged me $20 to park my car at their location. Not mentioned in the reservation. And they charged it a month after I left.

Did not like pets being allowed in hotel.

Breakfast is soo good

everything was great

The combination of the three properties to use the pool is a great idea and saves on the environment

Great place

Lots of activities, multiple pools, and close to everything overall great family hotel.

My experiencia was great

Staff very helpful & friendly. Very good breakfast. Comfy bed, big clean room. Pool area could use cleaningcould

Hotel was okay. Breakfast didn’t have a lot of options.

Clean room

Family friendly , good service, comfortable , property condition and facilities .

Good condition

Very friendly

Overall, hotel is aging and can use a remodel

Hotel was nice, just a little outdated. Lots of great amenities! Close to Disney and the Outlet

The hotel was absolutely filthy. There was mold on our bathroom door and window sills, the rooms smelled terrible, two of the pools look like the tables and chairs haven’t been updated in years and the “amenities” were nothing like they appeared to be online. The photos are incredibly misleading. The booths in the dining area were completely beat up and dirty. The lamp in our room had burn marks on it and was completely off kilter. Would never recommend to anyone.

I had a great stay. The staff was friendly and great amenities for the kids. Breakfast needs to be spruced up some. It’s very basic and not too many options.

It was very clean. Staff was there all the way. I even left my purse there after checking out. There were no issues trying to get it back., I actually had to stay another night because there were no more flights heading to my town. The staff helped me out tremendously.. nice pools, splash pad. Golf etc. thank you so much again.

The property is like resort style. Def a plus!!

Nice

The stay was excellent, good breakfast but, seats in dining area terrible, cushions need replacement as soon as possible.

Good

Every thing in the room was rusted. The sofa was dirty and very worn.

We stayed 2 nights at the Springhill Suites at Calypso Cay, about 28 minutes from Universal, closer to Disney. They have nice resort type amenities that are shared between 3 hotel properties. Small waterslides, 3 really nice pool areas, a tiki bar, mini golf, a zipline and rock climbing wall. Hot tubs. Very chill. Great prices at the snack shops and bars. (They were selling BOTTLES of chardonnay for $7) Mostly attracts Disney families and has a Disney shuttle I think. Free hot breakfast which was really nice. Long lines for the Mickey waffles lol. I enjoyed the oatmeal bar with the cool toppings, like pumpkin seeds and dried cranberries. They also had scrambled eggs and sausage, fruit, yogurt, muffins and bagels. Decent coffee. This hotel has a little convenience store in the lobby with your basic needs like toiletries and medicines for colds/nausea. Microwave meals (the rooms have mini fridges and microwaves) they have beer and wine for sale and a selection of ice cream bars. Parking is $15 per night. Annoying but reasonable. Shop around and compare. If you find free parking, just keep in mind it might not be a place you want to stay. All in all, very pleased with this hotel. Would stay again and recommend. Very friendly clientele. We enjoyed the pool area for a couple hours this morning before driving back home. That’s another favorite hack for extending a vacation – last day is pool day. Just keep a set of dry clothes accessible and you can stay after checkout.

Every thing

Someone keyed my bumper of my truck in the parking lot. Needs some updates but a good budget hotel.

property needs major update and breakfast is served every day same thing with expired milk. Staff said that’s what they have.

The breakfast area is very small but the food variety is good and the food is also good. The room is starting to need renovation and has a strange smell, but the bed linen is very clean and the room has plenty of space. The pool area is excellent and the hot tubs are very good. Unfortunately, you pay $15 per day for the parking lot.

We amazing this place, very organized, very clean, the manager very gentleman, everything works great. Good job Marriott

This is a perfect budget hotel for our trip to Disney. The breakfast was good, ample parking, and the pools gave the kids a lot to do during downtime. It’s not a super new hotel but we liked the convenience of it and the price. Plus staff was very hospitable.

Rooms and amenities were kept very clean, except the couch in our room had a stain on it but otherwise excellent. Breakfast buffet was good but wish they had more variety with the hot options day to day. Pools and other activities (like mini golf and zip lining) were fun and it's close to Disney, airport, and shopping outlets. Staff was super courteous. Would have liked more lighting on the bathroom - kind of dim - and more mirrors and outlets in the room. But I would stay again and highly recommend.

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nice amenities for kids

The beds

Grand kids loved this place with 3 pools and 2 water slides and mini golf. The staff was excellent and place clean throughout. Breakfast was great with good selections.

Needs upgrades!!! But Staff was excellent

Nothing negative

I like the pools and liked that there were several of them. There breakfast was very good too. Had a good selection. My favorite was the Mickey waffles. The only thing I was disappointed was the musky smell of the room. Not that it was dirty, but because it wasn’t used for a while and needed to be refreshed.

Great job

The shuttle bus picks you up at 930am then goes around to several hotels before you get dropped off. So don't expect to enter the park until 11am sometimes

Great location, staff very friendly. Room was great, clean , well stocked.

Will definitely recommend this hotel and stay here again!

We loved everything about this hotel. The hotel is clean, the staff were very friendly, especially Tyrone from front desk area, helped us with all our questions, and whatever we needed. Breakfast was good, a lot of variety. Pools were clean. The hotel is close to shopping, dining and Disney. Would definitely book again in the future.

Everything was great

Food was good, great value, room and outdoor spaces. Linens were a bit run down but staff was excellent. Good location

Room was clean and nice. Air condition was right at the bed and rattled all night. No sleep. Front deck said breakfast was at 6am but it was 6:30am. When I came down at 6am the kitchen staff scolded me for not reading the sign. Glad I was only here one night.

Great location, near all Disney attractions,.and at a price you can't beat. Customer service was exceptional!!!

Love the hotel, just getting a little pricy and now they charge for parking when they didn’t before. The hotel is clean, breakfast is great. Pools are amazing with slide, staff is friendly.

Great accommodation

Staff was kind and welcoming. Hotel was clean and had great amenities!

Kids loved the pool

Fantastic accommodations. Calypso Cay was a great amenity. We enjoyed putt putt golf and pools. Room was clean, spacious, and bed was very comfortable. Only negative was having to pay for parking.

Excellent the only thing they could do better is a good cleaning with the couches in the rooms or replaced them the dining chairs are ripped they could be replaced

Stayed a day extra in Disney and used this spot as a place to stay the night to avoid hitting the road at midnight. Friendly staff, clean room.

Ther where small roaches in the rooms.

Everything is wonderful. Including Breakfast. Pools were awesome! We love Springhill hotels, and I’ve never had a complaint. The only dislike I had about this particular. One was the rims are a little older & are showing a little wear & tear. Not bad though & my biggest complaint is the $15 parking charge EACH DAY to self park during your stay.

Experience of our stay was excellent

This property was just a short drive fro Disney and had all that we needed. Good housekeeping and friendly staff, nice pool, and good breakfast with Mickey waffles which made the kids happy. I would stay here again.

The property is good

Unfortunately I’m sad to say that for the first time stay at a SpringHill Marriott I was very disappointed. Even though the staff was very cordial, there was an incident at the pool, someone had pooped and we told the employee that was there

Everything was excellent. I just wish they'd given me five towels since we were five guests, but we only got three. But that doesn't take away from how exceptional the stay was.

Todo bien

Disfrutamos mucho nuestra estadía , mis Hijos también lo disfrutaron ! 💦🏊‍♂️ Todos los trabajadores son amables , desde los que están recibiendo hasta las de la cocina . Y los de limpieza siempre atentos si necesitábamos algo en el cuarto . Muy buen desayuno y siempre rellenando de todo hasta la hora que terminaba (9:30) Sólo ir preparados sabiendo que el costo del parqueo es $15 por día . Con gusto regresaremos otra vez !

Love

Muy buena exoeriencia

This hotel is a complete embarrassment to the Marriott brand. So unkept and gross.

The hotel and the staff was very nice. I loved the tike bar. It just needed a big fan, it was very hot the night that a eat their. The breakfast very good. Over all I was happy with my stay. I would stay here again.

Great property, love staying here, cant wait to stay here again

It was great

Breakfast area needs more waffle makers, stood in line to make waffles for 40 mins. Pull out couch had stains and tears One of our beds had a used bandaid stuck to the headboard. Property in general could use a face lift (outside and rooms) Good location with a lot around the area

This was a last minute stay for our family and it was an amazing experience. The pools and staff were wonderful. We would definitely recommend staying here.

Wow! This hotel was amazing! Super clean, wonderful breakfast, Fantastic pools, mini golf, family areas and so much more! We plan to stay here again next time!

It was amazing. It could use new updated furniture.

I like the pools and tiki bar. The movie was a nice touch. And omg the pool was warm. Im from up north and our pools always cold.

It was close to the Disneyland parks.

Blankets and pillows and a ton of towels for the pool.

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The staff was friendly and helpful. We did not get to use the the amenities because we stayed on a Tues and they do not become available until Wednesday. This should be stated.

Needed to stay in Kissimmee for business meeting early the next morning. Been to Lake Buena Vista/Kissimmee area dozens and dozens of times through the years. Didn't need to be near Disney parks or properties so thought this hotel would be good for my business trip. If you are a young couple or young family or older couple on a budget, this hotel is still relatively close to Disney property. Can be within DisneyWorld within 12-15 minutes depending on traffic. That being said, this hotel is located in between US-192 and Osceola Parkway. Plenty of chain style dining options in the area. However, this hotel shows signs that it needs some TLC and has not been updated in some time. First surprise was being told there was $15 per night charge for parking. This was not included on Hotels.com listing. This has become the norm in Orlando, when it really is just a way to add on to the cost of each stay. Unfortunate. The elevators were quite messy and didn't appear to have been cleaned in sometime. The hallways and room was musty smelling, even with AC cranking at full blast. Bed was very firm/hard. Bathroom had water stains on the ceiling. Walls were paper thin, could hear people in adjoining room snoring and flushing their toilet. In the morning, the lobby was packed for the complimentary breakfast, which I didn't bother with, but when I tried to check out there was no one staffing the front desk and waited a good 10 minutes for some to show up. Will not stay again.

This hotel has a lot of potential. It has three small cute pools, two with little sides, and a bar, plus tiny mini golf. Everyone was very friendly and helpful. The room was good. My issue was it looks like a family, friendly resort, but I didn’t feel it was very friendly, friendly in that people had alcoholic drinks in the pools and we found a beer bottle by the kids slide, and this guy was smoking in the hot tub. People brought down their own radios, and were blaring their own types of music, and basically having a party and there was no one around to tell about any of it except an overworked bartender.

The area was nice. Staff was friendly, the breakfast was good but I did not like the quality of the sofa bed. The sofa bed was not that comfortable.

Clean, spacious and very close to theme parks and groceries stores. Also, ut has mini golf, splash pads and pools that my kids loved.

Every thing was great !

Great

Beautiful

Nice I will come back and stay again.

Staff was super friendly, room was clean, pools were nice.

Good personal clean room, good breakfast close to everything.

They accomodated my baby needs and even provided a crib and baby shampoo.

Visit was excellent. My kids loved being at the pools. Only thing I would love to see is more lighting in the rooms. We’ll be back!

The hotel has a great staff, beautiful property, and an amazing aroma throughout. However, the beds are very comfortable but the pillows are horrible. The aquatics and games are beautiful and plentiful but the pool hours are too short; and the maintenance should be scheduled for customer off hours. The food is an abundance, and hot, but lacks flavor. But we still had a great time there.

Great service , great ameneties .

Great staff and service . Always great place to stay . Comfortable , safe . Great amenities.

Grate for the price... Room bathroom needs some maintenance

Great pools and water slides for kids. Putt putt was fun. Very nice hotel and stay!

I enjoyed myself, so did my family. The bed/mattress is our complaint. The beds are very firm. Couldn’t sleep in the last few days.