Radisson Hotel Orlando Lake Buena Vista South
About Radisson Hotel Orlando Lake Buena Vista South
Red Lion Hotel Orlando Lake Buena Vista South is located an 8 minutes' drive from The Walt Disney World Resort. Guests can take a refreshing plunge in the heated outdoor pool or unwind in the lazy river. An on-site Mexican restaurant is provided as well. Complimentary WiFi is offered to all guests. Rooms feature a flat-screen TV with cable channels. A small refrigerator and a furnished seating area are provided as well. Bathrooms feature granite counter tops and free toiletries. Business travelers will appreciate the convenience of the on-site business center. Guests can work up a sweat in the fitness center. Kissimmee Value Outlet Shops is 1.7 mi from Red Lion Orlando Buena Vista South, while 192 Flea Market is 3.1 mi away. Orlando International Airport is 13 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, comfortable beds, and convenient location, but expressing dissatisfaction with noise levels, maintenance issues, and unprofessional staff behavior. The pool and lazy river are popular amenities, but some guests were disappointed with their limited hours and lack of availability of towels.
- Clean and comfortable rooms
- Convenient location
- Noise levels and disturbances
- Maintenance and service issues
- 5/5
El hotel es excelente lo recomiendo y limpio y tiene una pcina grande para los noños y adulto
- 5/5
Love this hotel, it’s our go to for all of our Orlando trips!
- 5/5
Todo bien me gusta
- 4/5
The hotel room was large, very clean, and quiet, the only complaint I have is they don’t have streaming apps, I love to relax at the end of a busy day with Netflix, Hulu etc. I was very surprise, no streaming apps!!!
- 5/5
Good breakfast. Good room.pool is nice for a swim. But couldn't find no one for pool chair for my handicapped wife to get in the pool. Need pool staff to check on customer and see if we need anything
- 5/5
Great staff. Property was clean and well maintain. Didn't know about them changing red lion to radisson
- 3.5/5
The lazy river was nice but not enough inner tubes It was crowded and there were a lot of empty beer cans and trash at the pool at certain times when the crowd was there
- 4/5
Room was large, comfy and clean Fridge and microwave were great..............but no kettle/coffee maker !!!!!!!!!!! No kettle in the room
- 5/5
Exelente servicio
- 4.5/5
Superb
- 4/5
No one monitored the main pool. Only the last river was monitored by any lifeguards. There were anywhere from 5 to 10 kids jumping into the pool over our heads or continually jumping in besides us. There were not enough umbrellas for all the tables and it was extremely hot with the sun beaming us in over 90 degree weather.
- 5/5
Every thing was good except the tv on the wall don’t have many channels to choose watch from . And they need to have thick cover on the bed and also the small refrigerator doesn’t work well at all . It’s a nice hotel to go and get away they need to really fix the small things if they do that would awesome place at .
- 5/5
They really should replace the carpets and furniture in the lobby.
- 4/5
Ive stayed at the property several times and I always enjoy staying here. The rooms are very clean. The beds are extremely comfortable. They give you a lot of pillows. The air conditioner works wonderful and that to me very very necessary. The hotel is extremely close to a number of good restaurants and fast food options as well as racetrac and Wawa. I wasn’t overly thrilled by the number of TV channels available. A great many of the channels are just focused on news and sports only. I certainly don’t need eight channels of News and six channels of sports. I would rather see more TNT, AMC and other popular channels that show movies and action series not constantly looking at sports and news. Also, the Wi-Fi in my room was atrocious. I could not stay connected to the Internet and it was very cumbersome trying to get connected every single time. I would be definitely willing to pay for better option with Internet service.
- 4/5
Ive stayed at the property several times and I always enjoy staying here. The rooms are very clean. The beds are extremely comfortable. They give you a lot of pillows. The air conditioner works wonderful and that to me very very necessary. The hotel is extremely close to a number of good restaurants and fast food options as well as racetrac and Wawa. I wasn’t overly thrilled by the number of TV channels available. A great many of the channels are just focused on news and sports only. I certainly don’t need eight channels of News and six channels of sports. I would rather see more TNT, AMC and other popular channels that show movies and action series not constantly looking at sports and news. Also, the Wi-Fi in my room was atrocious. I could not stay connected to the Internet and it was very cumbersome trying to get connected every single time. I would be definitely willing to pay for better option with Internet service.
- 3.5/5
Phone in the room had issues, refrigerator not working properly, hours of the lazy river should have been later, location is challenging to walk in the area, did not have enough inner tubes, pool towels could be bigger, hotel fees not disclosed
- 4/5
My only complaint was the fact that the lazy river didn't have any floating tubes. You pretty much had to buy your own and bring it..
- 5/5
Loved the pillows!! The pool and lazy river were nice too!
- 4/5
Room was very clean and staff was friendly! The only issue was at the pool area other guests playing very loud music other than that it was a great value.
- 5/5
No
- 4/5
Thr room Not a variety for breakfast plus no grits
- 4/5
Not a variety for breakfast plus no grits
- 5/5
Our stay was wonderful. The room was immaculately clean. The pool waters were crystal clear. They have lifeguards around the lazy river to keep the little ones safe. The front desk was welcoming and friendly. They need more inner tubes for the lazy river.
- 3.5/5
It wasn't that great
- 5/5
Our stay was wonderful. The room was immaculately clean. The pool waters were crystal clear. They have lifeguards around the lazy river to keep the little ones safe. The front desk was welcoming and friendly. They need more inner tubes for the lazy river.
- 5/5
A
- 0.5/5
Nothing they overcharged me $76 and I haven’t stayed there in a month They just charged $76 and I haven’t stayed at this hotel in more than a month.
- 3.5/5
It wasn't that great
- 1/5
Could not get a working remote from front desk and woke up to the hotel being out of power
- 3.5/5
I added breakfast with my stay. 2 adults 2 children but I had to pay for 1 of the children which didnt make sense to me at all. Breakfast wasnt all that great either
- 3.5/5
I added breakfast with my stay. 2 adults 2 children but I had to pay for 1 of the children which didnt make sense to me at all. Breakfast wasnt all that great either
- 4/5
Me gustó la estancia en el hotel
- 5/5
Only suggestion, check dates of when the children have tournaments! It was absolutely crazy after their tournament to get into the pool, Hot Tub or lazy River!
- 5/5
Water fountain maintains and filters replacements
- 3/5
Estuve bien pero le hace falta un poco de remodelación
- 5/5
Todo bien
- 4/5
The hotel itself was nice. Very clean. The room was clean. The only issue w/ our room was the tub. The water didn’t drain. I called front desk, maintenance came & fixed it. No issues going forward. What I had a problem with is the hotel doesn’t regulate who comes & goes. There were ppl in the pool that weren’t staying at the hotel. Too many loud & rowdy kids at the pool. Kicking soccer ball. Parents didn’t mind their kids. I wish the hotel staff regulated that better. Other than that, ut was cool.
- 5/5
Exceptional
- 0.5/5
Nothing they overcharged me $76 and I haven’t stayed there in a month They just charged $76 and I haven’t stayed at this hotel in more than a month.
- 4/5
Good property, friendly staff
- 5/5
De lo demás quedamos encatado ,picina, hotel, personal si lo recomiendo..
- 1.5/5
It took us like 45 min to check.in noons is ever at desk when you need them the slide and lazy river had ants that bite me all over in it
- 0.5/5
The mold, hair on the bed, flooding of the sinks.
- 0.5/5
The breakfast have to be paid by side . $15 for each person. But much better expend this money at the Starbucks for example. The elevator was broken, we had to go up and go down from level 8 . Unbelievable.
- 1/5
The new staff completely ruined our experience not to mention the hidden fee that I had never paid before.
- 5/5
Exceptional
- 4.5/5
All was well
- 4.5/5
Room and location were great. We didn’t eat breakfast All was well
- 4/5
I would keep staying again a week
- 3/5
The room was clean,but very outdated. Room smelled like the perfume hotels use to cover for smoking smell. I expected better for 3.5+ stars and an 8 rating. That said, I felt safe there and had a good night sleep. Staff was very accommodating
- 2.5/5
Passable
- 5/5
Súper bueno y está cerca de todos y restaurantes y el área muy segura siempre que bajo de Jacksonville Florida me hospedo aquí
- 3/5
The staff was great. The room was very clean with comfortable beds and pillows. However there was no vanity or shelf’s in bathroom. There was no room for toiletries or towels. Towels were stored in a cabinet outside of bathroom. The breakfast buffet was cold and bland at best. Reds more seating options at lazy river area and pool bar charges automatic 18% gratuity for every debit.so if you go leave the tab open till done
- 4/5
Although, name changed to Radisson. No actual changes to hotel. The only downside , the bartender in oasis’s she’s not welcoming AT ALL, and very dismissive/rude. What’s worse; the gratuity is included with the bill, so she does not care. She was here last year with several complaints from other customers. Not sure how she is still employed here, honestly. Other than that, it’s an amazing place. Front desk staff are friendly. Also, beware of the nuisance of park staff trying to convience to join a seminar every 3 seconds. Will come here again
- 5/5
Clean room and excellent staff. Breakfast is amazing but It needs to be actualize the breakfast hours in the website says until 11am and it is until 10am. First day we got there after 10am and it was closed, for that we didn't get to have breakfast which it was included. That's the only constructive criticism.
- 2.5/5
Passable
- 4/5
Overall rating is very good.
- 3/5
The room was clean, staff were kind, pools were nice, barely any leaves in the lazy river and main pool. However; the toilet wouldn’t flush right. The room wasn’t properly styled for its size, weird layout. Seems very outdated. Food was alright for its price. Alcoholic drinks weren’t insanely good, but not bad. All in all decent for the price, very good location, very small adjustments in my opinion.
- 5/5
A good nights sleep!
- 4.5/5
The room had a nice view of the pool, two big beds lots of pillows. It was very comfortable. The mini fridge was nice and cold. The air conditioner works very well. There were plenty of towels, soaps, and and shampoos available. The cable TV system in the hotel is not that great. They need more channels. There’s only like 20 channels and half of them on news channels.
- 4.5/5
The room had a nice view of the pool, two big beds lots of pillows. It was very comfortable. The mini fridge was nice and cold. The air conditioner works very well. There were plenty of towels, soaps, and and shampoos available. The cable TV system in the hotel is not that great. They need more channels. There’s only like 20 channels and half of them on news channels.
- 5/5
Who would like to stay here quite often because of the price and how nice it is
- 5/5
Exceptional
- 5/5
Who would like to stay...
- 0.5/5
Nothing Hotel is not in a good area. Once you enter the lobby you're met with a strange food smell. When we went there were groups of teenagers staying as well and hanging out in the lobby and being very loud. Also, when we checked in there was no mention of any extra fee, but we were charged more than $20 extra per night. It might be booking.com fault for not disclosing the charge, or it was a new charge added after the hotel just recently changed ownership (hotel still has banner over old name), but I should not be charged extra for that. Booking.com has reached out to the hotel and they are not responding.
- 0.5/5
Nothing Hotel is not in a good area. Once you enter the lobby you're met with a strange food smell. When we went there were groups of teenagers staying as well and hanging out in the lobby and being very loud. Also, when we checked in there was no mention of any extra fee, but we were charged more than $20 extra per night. It might be booking.com fault for not disclosing the charge, or it was a new charge added after the hotel just recently changed ownership (hotel still has banner over old name), but I should not be charged extra for that. Booking.com has reached out to the hotel and they are not responding.
- 1/5
False advertising. As a family with children, including breakfast is important. Yet they only gave us two coupons for two breakfasts - not for the family. Also we had to argue about it being advertised with breakfast. Terrible customer service.
- 2/5
no internet
- 2/5
no internet connection no internet
- 5/5
The staff is always pleasant and helpful. Always very clean. Bars food was really good. I have stayed their several times. But recently I have had to look for other place, because alittle out of my price range.
- 5/5
Great Staff! Great location to Disney.
- 2.5/5
Old. Carpet was bad in room and hallways
- 4/5
ate and found cheaper beer off property. The front end staff and housekeeping staff were terrific. Breakfast buffet not worth $15
- 5/5
Exceptional
- 5/5
Forgot it was spring break. Kids running up and down hallways knocking on doors at 1am. But, again, it was spring break. ?
- 5/5
Perfect place for our weekend getaway. Forgot it was spring break. Kids running up and down hallways knocking on doors at 1am. But, again, it was spring break.
- 4/5
Na
- 5/5
Clean room, breakfast regular, but the rest of things good
- 4/5
All good
- 5/5
Good
- 5/5
Good
- 1/5
Arrived at Hotel at 9:30 pm after paying in full for 2 reserved rooms to be told I’m sorry we gave your rooms away, I said how they are paid for the young girl behind the desk says if it makes you feel better I have to tell 14 more guests the same thing, no it doesn’t make me feel better. I always promoted Radisson Hotels never again. To top it off they do this a lot with over booking because a woman was hanging out in the lobby as we headed back to our van she says I couldn’t help but overhear, these are some other hotels you can try. Beautiful property but beauty as they say is only skin deep when you don’t care about your customers.
- 0.5/5
The staff honesty. Nothing! The room was very outdated and the pictures online were very outdated and misleading. They had extreme hidden fees (resort fee) that they failed to disclose until check-in. The bed was visible worn out, the bathroom was outdated and tiny and the hallways had gross smell. Also I did not feel safe on the premises and immediately cancelled my reservation.
- 4/5
Very good
- 0.5/5
The staff honesty. Nothing! The room was very outdated and the pictures online were very outdated and misleading. They had extreme hidden fees (resort fee) that they failed to disclose until check-in. The bed was visible worn out, the bathroom was outdated and tiny and the hallways had gross smell. Also I did not feel safe on the premises and immediately cancelled my reservation.
- 5/5
Great stay, friendly staff. The only strange thing was there was no dresser in the room.
- 4/5
Everything was good except they charged 826 for the room then after check out they charged me 93 dollars and the bar you have to watch your receipts we were giving the bartenders tips then looked at the receipt and they already charge 18% gradituity automatically for over priced drinks and they don't do very well with managing people throughout the place kids were running late at night and a while soccer team was having a family reunion in the laundry room right across our room till 1:30am. But the previous years we went it was great all the way around
- 2/5
There was always crowds of people in the hallways yelling and running. You could hear everything through the door. This kept us and our babies up at night. The rooms were a little out dated. And the location was over populated. Took 30 mins to go 5 mins down the road.
- 4/5
Our room was clean. Staff was really friendly and helpful. Hotel location was near everything.
- 5/5
They are always friendly and accommodating. The pool is great.
- 4/5
Check in was excellent, kudos to Iris, she was fantastic. The room was large and comfy, but there were no drawers to put our clothes and a very small closet that an ironing board and iron took p most of the space also the in room sae did not work, but temperature was great. One housekeeping note is that we did not get an wash cloths on the third night. But all and all it was a greatotel and will stay there again
- 4/5
.
- 1/5
N/A
- 2.5/5
Staff was mean to my daughters. Lied on my daughters
- 5/5
Unfortunately I didn't take advantage of the hot tub. There were kids in there. But the lazy river pool looked amazing. The whole property inside and out looked great so take pride in that. The staff were pleasant. I didn't know there was breakfast so I can't review that but the rooms were nice..beds were compfy..NOT a smell of cigarettes or marijuana anywhere..Big Plus .
- 3/5
Powdered eggs bacon tasted like plastic and the sausage was dry and cold
- 2/5
There is no way that this is a 3.5 star property. Mold and mildew in room, dirty carpets, a/c control pad didn’t work, rusted and filthy lampshades, mold in bathroom. Noisy neighbors partying. Cannot recommend. I’m astounded that it has 5 star reviews. I’d love to know what building and room they were in, certainly wasn’t the same as ours.
- 5/5
Great location
- 5/5
Staff was super friendly and helpful
- 5/5
Clean nice staff pool was well maintained gym was in decent shape
- 4/5
Localizado, equipe super educada e eficiente, o quarto tem tamanho excelente e tudo muito bom…. A unica coisa que tem que ser retirada e trocada sao os tapetes, pois apesar de estar limpo os quartos e hotel, o cheiro dos quartos nao estao bom…. Recomento o hotel, mas esse detalhe ira me fazer esperar para poder ficar la novamente, se arrumarem isso me avise pois irei voltar mais vezes!!
- 4/5
Poolside Bar and Restaurant’s Service and Ambiance was excellent.
- 5/5
Room was clean.
- 5/5
Only downside was the internet was having issues throughout the hotel but they did have people working on it. Overall loved the stay! Great location and very nice staff
- 5/5
I didn’t use the pool, but from the outside it looks pretty good
- 5/5
NA
- 1/5
The rooms were good and clean we couldn’t enjoy the pool it was too cold even the lazy river was cold
- 2/5
The room itself was equally outdated and in need of significant improvement. From the worn furnishings to the general condition, it did not provide the level of comfort or quality one would expect. One of the most concerning aspects of my stay was the breakfast. The food quality was extremely poor. The sausage was overcooked and unappetizing. I experienced food poisoning symptoms, which made the situation even worse. I would strongly recommend skipping the hotel breakfast altogether. There is an IHOP across the street, which would be a much safer and more enjoyable option. Overall, this hotel has potential due to its location, but it urgently needs upgrades, better maintenance, and a serious improvement in food quality and safety standards. Until those issues are addressed, I would not recommend staying here.
- 5/5
The rooms were clean and fit all of our needs. Beds were comfy. Pool and hot tub were a hit for the kids. We ordered from the restaurant for dinner and had an awesome easy pick up which was beyond helpful after a long day out. For the price and location you cannot beat it. We will definitely be back and would recommend!
- 5/5
We stay at the Radisson previously the Red Lion regularly. Staff are great, facility is in great shape! A+
- 3/5
Ok but not great. Dirty hallways and carpet. Room was ok though.
- 4/5
Location and price
- 3/5
Not a lot of seating around the pool and kids were not monitored. Cannot sit around the lazy river. Staff was very friendly - front desk and bar.
- 4/5
The pool was not accessible while we were there due to weather. I felt like the lifeguards would not allow the pools to be open during the light rain without it lightning.
- 5/5
Nice comfortable hotel , good staff .
- 5/5
- 4/5
Vacuum the halls more often
- 2.5/5
My husband and I have stayed here every time was were I Orlando, but this time was very different. I only liked that the room was the same. The staff is rude and hung the phone up in our face when we told them our room didn’t have any wash cloths and one towel. The hot tub had so many chemicals that it burned my skin, to the point I had to run and shower real fast. The shower at the pool didn’t work, the swimming pool supposed to be heated but it was cold as ice, it’s just not the same!
- 4/5
Room was clean and everyone was very nice.
- 1/5
Not good, not radisson
- 2.5/5
The room was clean and bed was comfortable Lobby and hallways where unkempt in need of updating. Very noisy!!!
- 5/5
Great
- 5/5
Great
- 5/5
It was great stay
- 5/5
It was great stay
- 5/5
I loved the space of the rooms, pool area and central location
- 5/5
I loved the space of the rooms, pool area and central location
- 1/5
The hotel swapped from Red Lion to Radisson on our day of travel. The check-in process was incredibly frustrating - it took over an hour to get checked in. The line was out the door from 4:00 until we returned from our event just before midnight. They did a TERRIBLE job by not communicating anything to the guests and just expected everyone to understand without so much as an explanation. The hotel is great - we've stayed there 5 times already in the past 3 months, but this stay was terrible and I've considered not coming back because of how un-empathetic the staff and managers were.
- 1/5
The hotel swapped from Red Lion to Radisson on our day of travel. The check-in process was incredibly frustrating - it took over an hour to get checked in. The line was out the door from 4:00 until we returned from our event just before midnight. They did a TERRIBLE job by not communicating anything to the guests and just expected everyone to understand without so much as an explanation. The hotel is great - we've stayed there 5 times already in the past 3 months, but this stay was terrible and I've considered not coming back because of how un-empathetic the staff and managers were.
- 3/5
Thermostat had orange finger prints on it. Obviously wasn’t clean.
- 3/5
Thermostat had orange finger prints on it. Obviously wasn’t clean.
- 5/5
Yes the room was so nice and the bed was so needed.
- 5/5
Yes the room was so nice and the bed was so needed.
- 3/5
Clean, but the overall experience experience sub par
- 3/5
Clean, but the overall experience experience sub par
- 5/5
great
- 5/5
great
- 1/5
Well, the entire check-in was a disaster. While mine took only 7 hours, in the evening there was still a long line of guests, some of them families with small children, waiting to get a room they had ordered and paid for. I do not blame the staff, who did their best to mitigate the situation. But whoever managed the transition from Red Lion to Radisson should look for a simpler occupation. That there was not even a backup registration procedure was appalling. And nobody in the local staff had the common sense or initiative to check folks in manually and give them a room. Everything could have been solved quickly this way. Take a picture of credit card and ID and give the families a room. Then sort out matters later when the system is up and running. This incompetence left only many, many disgruntled guests behind, who in all probability blame Radisson for a ruined Orlando vacation.
- 1/5
Well, the entire check-in was a disaster. While mine took only 7 hours, in the evening there was still a long line of guests, some of them families with small children, waiting to get a room they had ordered and paid for. I do not blame the staff, who did their best to mitigate the situation. But whoever managed the transition from Red Lion to Radisson should look for a simpler occupation. That there was not even a backup registration procedure was appalling. And nobody in the local staff had the common sense or initiative to check folks in manually and give them a room. Everything could have been solved quickly this way. Take a picture of credit card and ID and give the families a room. Then sort out matters later when the system is up and running. This incompetence left only many, many disgruntled guests behind, who in all probability blame Radisson for a ruined Orlando vacation.
- 1/5
Understaffed, took 35 min to check in. The A/C in the room didn’t work called the front desk over 10 times with no response. At time of check out I expressed my disappointment and the front desk representative told me there was nothing she can do.
- 1/5
Understaffed, took 35 min to check in. The A/C in the room didn’t work called the front desk over 10 times with no response. At time of check out I expressed my disappointment and the front desk representative told me there was nothing she can do.
- 4/5
Lack luster room service
- 4/5
Lack luster room service
- 1/5
Couldn’t even check in. Avoid this place like the AIDS
- 1/5
Couldn’t even check in. Avoid this place like the AIDS
- 1/5
ÜI was asked to check out of my room this morning and to check back in to accommodate a computer transfer from Red
- 1/5
ÜI was asked to check out of my room this morning and to check back in to accommodate a computer transfer from Red
- 4/5
The room and hotel is clean. 4/5 stars, only because the pool is not heated; making it too cold to swim in during February. In the evenings, when temps went down to 60-70s, being from Canada and used to the cold we figured it would’ve been alright. But the water was colder than the outside air.
- 4/5
The room and hotel is clean. 4/5 stars, only because the pool is not heated; making it too cold to swim in during February. In the evenings, when temps went down to 60-70s, being from Canada and used to the cold we figured it would’ve been alright. But the water was colder than the outside air.
- 4/5
The room was very clean and the staff was very helpful. We loved the amount of space in our handicapped room.
- 4/5
The room was very clean and the staff was very helpful. We loved the amount of space in our handicapped room.
- 3/5
It was fine. The pools are not heated- just a heads up if you are trying to stay in the winter months like we did, so it was too cold to swim. Decent location and clean/quiet.
- 3/5
It was fine. The pools are not heated- just a heads up if you are trying to stay in the winter months like we did, so it was too cold to swim. Decent location and clean/quiet.
- 5/5
Friendly staff, welcoming hotel with a great pool and lazy river area and gift shop and restaurant. Would stay again.
- 5/5
Friendly staff, welcoming hotel with a great pool and lazy river area and gift shop and restaurant. Would stay again.
- 5/5
Customer service was great!
- 5/5
Customer service was great!
- 5/5
- 5/5
- 4/5
Great staff, specially Daisy.
- 4/5
Great staff, specially Daisy.
- 4/5
Everything was ok.
- 4/5
Everything was ok.
- 5/5
The rooms were great, the staff was awesome. But was a litttle disappointment with the food prices
- 5/5
The rooms were great, the staff was awesome. But was a litttle disappointment with the food prices
- 5/5
Great amenities
- 5/5
Great amenities
- 4/5
Not as good as I thought
- 4/5
Not as good as I thought
- 5/5
Clean room, friendly staff
- 5/5
Clean room, friendly staff
- 1/5
We've stayed here a couple of times before, but this time we got a run-down room. The TV wasn't a smart TV, and when I used the microwave, it started smelling like something was burning. We called immediately, around 8:00 AM, and someone came to check it out, but that was the end of it. After about three more calls to the front desk throughout the day, around 4:00 PM, they told us that the person in charge had already finished their shift and that if we wanted to heat something up, we should go down to the lobby and use the microwave there.
- 1/5
We've stayed here a couple of times before, but this time we got a run-down room. The TV wasn't a smart TV, and when I used the microwave, it started smelling like something was burning. We called immediately, around 8:00 AM, and someone came to check it out, but that was the end of it. After about three more calls to the front desk throughout the day, around 4:00 PM, they told us that the person in charge had already finished their shift and that if we wanted to heat something up, we should go down to the lobby and use the microwave there.
- 4/5
I stay here every month for a few days
- 4/5
I stay here every month for a few days
- 3/5
It is what it is, but they can keep their resort fee and all their "amenities."
- 3/5
It is what it is, but they can keep their resort fee and all their "amenities."
- 5/5
Hotel staff were super nice, reliable, and accommodating. Rooms were very clean as well. Would definitely stay here again if I was in the area.
- 5/5
Hotel staff were super nice, reliable, and accommodating. Rooms were very clean as well. Would definitely stay here again if I was in the area.
- 4/5
I've stayed at this location multiple times. Friendly staff easy check-in a little dated but clean and gets the job done. I had free breakfast vouchers through expedia but I can assure it's not worth paying for just go to mcdonalds if you can.
- 4/5
I've stayed at this location multiple times. Friendly staff easy check-in a little dated but clean and gets the job done. I had free breakfast vouchers through expedia but I can assure it's not worth paying for just go to mcdonalds if you can.
- 5/5
Hotel is clean, staff is very professional and polite , great place to stay
- 5/5
Hotel is clean, staff is very professional and polite , great place to stay
- 5/5
Second time staying here and another positive experience. Clean room, friendly staff, and a great location close to everything we needed. For the price, it’s hard to beat. We’d stay here again.
- 5/5
Second time staying here and another positive experience. Clean room, friendly staff, and a great location close to everything we needed. For the price, it’s hard to beat. We’d stay here again.
- 1/5
Had to be moved to another room - staff was accommodating as very accustomed with the process.
- 1/5
Had to be moved to another room - staff was accommodating as very accustomed with the process.
- 5/5
Yes
- 5/5
Yes
- 5/5
Room was clean. Bed was great. Check in was easy. Shower good. Great place to stay close to everything.
- 5/5
Room was clean. Bed was great. Check in was easy. Shower good. Great place to stay close to everything.
- 4/5
Was excellent except the Elevators yesterday 31 jan and 1 Feb Not working I have to use escalators to the 6th floor with my luggage
- 4/5
Was excellent except the Elevators yesterday 31 jan and 1 Feb Not working I have to use escalators to the 6th floor with my luggage
- 4/5
Everything was great, except some issues with elevator as at least one or both not being available at different times, and that being very inconvenient on a higher floor.
- 4/5
Everything was great, except some issues with elevator as at least one or both not being available at different times, and that being very inconvenient on a higher floor.
- 4/5
Great family location. Elevators were malfunctioning so being on the 2nd floor worked in our favor. Passed on the breakfast. Great location, We’ll stay again.
- 4/5
Great family location. Elevators were malfunctioning so being on the 2nd floor worked in our favor. Passed on the breakfast. Great location, We’ll stay again.
- 3/5
Great staff, rooms seem a little outdated and we had issues with the WIFI
- 3/5
Great staff, rooms seem a little outdated and we had issues with the WIFI
- 5/5
My room was clean. My bed was comfortable. Breakfast was good. All the staff were very friendly.
- 5/5
My room was clean. My bed was comfortable. Breakfast was good. All the staff were very friendly.
- 5/5
Staff was very nice and clean room.
- 5/5
Staff was very nice and clean room.
- 5/5
Love the hotel
- 5/5
Love the hotel
- 5/5
Very nice staff and great hotel
- 5/5
Very nice staff and great hotel
- 5/5
The only bad which really wasn't a big deal. Three back exit that was closer to my semi truck on the first floor the door wouldn't unlock from the outside (dead battery) so I would go through one of the side doors which also didn't work but you could just open the door without a key. Really not a big deal. Overall, this place is awesome and I highly recommend it. I'll definitely be coming back here again!
- 5/5
The only bad which really wasn't a big deal. Three back exit that was closer to my semi truck on the first floor the door wouldn't unlock from the outside (dead battery) so I would go through one of the side doors which also didn't work but you could just open the door without a key. Really not a big deal. Overall, this place is awesome and I highly recommend it. I'll definitely be coming back here again!
- 3/5
Breakfast wasn’t so good. It was a buffet and you have to ask for the beverages, but they will not get them fast in small plastic cups.
- 3/5
Breakfast wasn’t so good. It was a buffet and you have to ask for the beverages, but they will not get them fast in small plastic cups.
- 3/5
The outdoor heated pool was freezing cold ,which is such a shame as its a nice place , spoke to reception apparently been like it a long time but they haven't removed the HEATED bit off website ,so wont stay there again as we like to spend a lot of time in the pool, breakfast was ok but wasnt told whats what upon arrival ,only one staff member who littery just stood about, so thats why only 3 stars
- 3/5
The outdoor heated pool was freezing cold ,which is such a shame as its a nice place , spoke to reception apparently been like it a long time but they haven't removed the HEATED bit off website ,so wont stay there again as we like to spend a lot of time in the pool, breakfast was ok but wasnt told whats what upon arrival ,only one staff member who littery just stood about, so thats why only 3 stars
- 5/5
I messed up booking the room and they were very helpful and adjusted the date at no charge. Room was clean and the staff helpful.
- 5/5
I messed up booking the room and they were very helpful and adjusted the date at no charge. Room was clean and the staff helpful.
- 5/5
Great services clean rooms
- 5/5
Great services clean rooms
- 5/5
Great room, I appreciated the ceiling fan.
- 5/5
Great room, I appreciated the ceiling fan.
- 4/5
Afternoon , front desk employees are Very welcoming, professional, and friendly! Rooms very clean!!!!! Just 2 little issues we encountered...toilet had no flush power .had to go away, then go back n flush a second time..sometimes took few tries..And couldn't adjust the a/ c...it was 69 degrees in there!! You can set the temp you desire, but temp never got any warmer then 69!! Oh yeah! The bed closet to the door, has a bent leg..so be careful jumping on bed .. it's going to break due to bent leg..( room 1505 I think) Otherwise, wonderful stay!!
- 4/5
Afternoon , front desk employees are Very welcoming, professional, and friendly! Rooms very clean!!!!! Just 2 little issues we encountered...toilet had no flush power .had to go away, then go back n flush a second time..sometimes took few tries..And couldn't adjust the a/ c...it was 69 degrees in there!! You can set the temp you desire, but temp never got any warmer then 69!! Oh yeah! The bed closet to the door, has a bent leg..so be careful jumping on bed .. it's going to break due to bent leg..( room 1505 I think) Otherwise, wonderful stay!!
- 5/5
The room was spotless, clean and the staff were professional and friendly.
- 5/5
Front deask manager Yelleny was great. Hotel and room was clean and probably one of the only hotels I found where they actually clean their AC filters. Will stay agan for sure.
- 4/5
The grounds were amazing, the staff helpful and just a great place to stay!!
- 5/5
Clean and huge room
- 2/5
the heater were not work .. the maintenance did came and couldn't fixing it up... it really disappointing us
- 3/5
- 5/5
Everything is great.
- 5/5
yes
- 4/5
The room was very clean!
- 4/5
Room was clean and breakfast was good. Room was outdated and had rusted/moldy fixtures behind the bathroom door. Bathroom fan was incredibly loud. Walls are paper thin and we had to make a couple of calls down to the front desk because guests were fighting and loud. Too cold to use the pool or lazy river, which was the reason we booked. TV did not have apps or smart capabilities so we weren’t able to watch our own movies or shows. Probably wouldn’t stay here again, however the staff were very friendly and kind.
- 3/5
The room was in fine condition but there was problems with television set. It got very few channels
- 5/5
The beds were clean, smelled surprisingly fresh, and the pillows were comfy. No bed bugs under the mattress and bed was clean under sheets. The carpet was dry👍 The fridge worked and didn't stink. From the looks of the place I thought the carpets would be wet and there would be stains on the bed. For the price, I'd give it 5 stars. It takes a long time sometimes to get a hold of the front desk. Sometimes you do there yourself and they appear after some minutes. They've never answered the phone when I called. Still, it was so cheap and clean that I'd stay there again for a night if I really needed to.
- 5/5
Excellent experience. Very clean and friendly
- 5/5
I really enjoyed my stay at this hotel. It was very spacious and exceptionally clean. Overall, it was a lovely place to stay.
- 4/5
Getting around the property was a bit confusing, and I found myself getting lost several times, which was frustrating. Aside from that, everything else met expectations. With clearer signage or directions, this would be an even better experience. I would still consider staying here again.
- 1/5
I made the reservation early in the day and requested a king size, pool size room on the9th floor. When we checked in I was told I was on the first floor. I was okay with that it was still pool side. Got to the room and the key didn’t work. Went back to the front desk. anwith all my stuff and explained what was
- 5/5
Staff very nice and pleasant , rooms whew really clean and bed really comfy
- 5/5
Clean room
- 4/5
The hotel and room were nice. Really nice especially for the price. There was a smell in the room
- 4/5
Bathroom fan was loud and made everything wet
- 5/5
Our room was impeccably clean and the staff was extremely friendly and helpful. We will be back.
- 5/5
Staff was very friendly.
- 5/5
Clean room. Nice and quiet. No complaints!
- 5/5
Loved the location and the manager at the Front desk was great. It’s very busy but she is efficient
- 3/5
They did not inform us about free breakfast and where it was going to locate or the time
- 5/5
Great staff and facility
- 4/5
The beds are very comfortable and sufficient parking.
- 2/5
Hallways smell bad ac in room did not work
- 4/5
Room was clean and location is great for theme parks
- 4/5
Comfortable hotel. Big room. Nice pool, however to cold to use in January as it is not heated. Was a little put off having to pay resort fee and not being able to use them.
- 3/5
Room was old and out dated, tv had no signal on most channels, didn’t smell clean. Staff was courteous. Overall not impressed and would not stay for that price again
- 5/5
Lots of amenities!
- 5/5
Stay here a few times a year, always great! Wouldn’t stay anywhere else.
- 5/5
Room was clean, it was a shame we had cold weather
- 4/5
Los cuartos necesitan gaveteros, y por lo menos un escritorio para trabajar
- 5/5
Great room if you have kids. They have a pool area and a lazy river. Very quite and clean
- 5/5
Staff eas
- 5/5
Place was nice
- 3/5
The staff were nice.
- 4/5
Room was great. Pool view room with sofa bed upgrade in addition to a king. We had a hotel date and it was a great venue.
- 5/5
Excellent
- 3/5
Dusty room. We were sneezing a lot. We didn’t use the facilities because we used the hotel for bath and sleep only. The check in lady was really nice!! Hotel is average for me.
- 4/5
Value for money
- 5/5
The place is beautiful and clean. Workers are very polite
- 4/5
The only suggestion I would make is regarding the breakfast options. Breakfast was provided each morning, which we appreciated, but the choices were usually the same every day. Adding more variety to the breakfast menu would really improve the overall stay. Aside from that, everything else met our expectations, and we enjoyed our time there.
- 5/5
Absolutele amazing,very polite and attentive receptionist. Peace and quiet! Room is clean and fresh
- 5/5
Yes the room was very clean and the staff was great
- 4/5
clean the hall carpets on the tenth floor they are gross
- 4/5
Everything is great except the reception and cafe is highly understaffed. Took us one hour to check in and no one to refill food and clean up table during breakfast.
- 5/5
The staff at the front desk was great. My room was so comfortable and extremely clean. I wanted to stay longer.
- 5/5
Good
- 4/5
We only stayed the night but we liked the hotel. It was clean and had comfortable beds.
- 3/5
The place was clean. And kind of updated. The hallway carpets need to be replaced. 4th floor hallway smelled weird. Could not see out the windows in the hallway. Looked like water had been in the window at one point. One evening there was a homeless person in the lobby. Rooms lack places to put clothing and to set up luggage. No desk, no drawers.
- 5/5
.
- 5/5
The breakfast was great for a hotel option, very clean room and facility.
- 4/5
The staff was super friendly and efficient. Room was clean and comfy. The bfast buffet could use some more help. No microwave to heat up stuff and the pancake syrup was trickling as if needed a bigger spout, took a long time to get just a little bit out. They were running out of some food and coffee. Also the eggs were overcooked and oatmeal was undercooked and too watery. It was clear they were under staffed and just couldn’t keep up. If you went closer to the closing time there was hardly any food left. My advice: go early to get what you deserve.
- 3/5
There was only one server in the room for breakfast. It was a long wait for drinks. The lazy river was cold and "lazy " We were disappointed in the limited dining. Staff was friendly. Rooms were nice.
- 5/5
Great hotel we love it always return but noticed carpet bit worn need to be changed in hallways & jacuzzi hot but NO Jets
- 2/5
The water from the faucets smelled strange
- 5/5
Good
- 4/5
Pleasantly surprised! A last minute one-night stay as we returned to Orlando a day earlier than planned on NYE. Check-in was smooth. The accommodation was spacious, clean and quiet with a comfortable bed. Would consider staying for future stop-overs.
- 5/5
Good
- 5/5
Room was spotless. People were very friendly. We’ll go back again.
- 1/5
it was very cold the heater no working
- 3/5
Room was clean and checkin was quick and easy; however, I was not informed that there was no hot water in the building when I checked in. Found out when I tried to take a shower, called the front desk and they said it was getting worked. Next morning, there was still no hot water and the front desk said there’s no rooms in the other buildings. Didn’t offer solution or expected repair time. When we came back in the evening, there was finally hot water. Only a significant issue because I have kids and having hot water should be a basic expectation of a hotel room.
- 4/5
The room was okay, bed was very comfortable
- 5/5
N/a
- 3/5
Checkin was okay. The pool is not heated and the lazy river and slide closed at 8. Beds were nice and comfy and the temperature of the room was easy to change when needed, when the temperature dropped the heat kicked right in. We could hear the people above us which was not great and our room wasn’t cleaned during our stay.
- 3/5
Nice
- 4/5
Professional and efficient Front Desk agent..Clean room and right water pressure for shower
- 5/5
You can find minor details to criticize, but I can say that it is close to perfect in terms of price-performance ratio.
- 5/5
Friendly staff, efficient
- 4/5
Clean room
- 2/5
Not clean, noisy
- 5/5
Excelente
- 4/5
Room was spotless, shower was lovely, and the breakfast was good.
- 3/5
The rooms are dated and have a slight odor. The shower heads need to be updated to detachable making it easier to rinse and clean. The sofas are very dirty with smells and stains. The beds are comfortable. However, some of the duvets have major tears and holes. The breakfast time does not really serve until 10am. Went down at 9am and the options were completely depleted. Late night desk staff not responsive. One night there was no hot water. I called 9 times from 11:40pm to 12:30am and no answer. Went downstairs sat on sofa, called the phone and watch the guest service lady ignore the phone. When i informed her of the issue she presented another room as an option. Reporting that maintenance was gone. Went to the other room and it was disheveled, used and dirty. Went back downstairs and she said the computer said otherwise. We were offered another room. That one was in better shape. However, the ac was set to 66, butnl it felt like a sauna. We just stayed in our room and took cold showers. The next morning another guests service team member acknowledged there was a hot water issue throughout the building. Had that been acknowledged initially, bouncing around roo.s at 1:30am could have been avoided. Outside of that the checkin was very pleasant and effortlessly.
- 1/5
Very disturbed
- 2/5
Dont have hot water. The water was to cold. The hallway was too dirty and bad smell.
- 1/5
To start the hotel is very old, and outdated, the staff was nice, they told me that as VIP member of Expedia they will upgrade me to a pool view room and also gave me 2 complimentary breakfast vouchers for 2 people, for each day I was going to be there, when we went to our room the carpets in the hallways was severely stained and decelerated, like bleach stains, there was a strong smell from I dont know what, and even though the rooms were non smoking there was a strong smell of weed. The room looked organized with clean linens, the room was just plain old and the carpet seem as it has seen better days, there were two couches and I didnt let my daughters to seat there, when I opened the window to look at the pool, all I had was a wall in front of me, no pool view at all, the bathroom was outdated, with holes in the baseboard , and the drain in the shower was pealing off and the rust was showing off, the breakfast was terrible and we rather paid to eat somewhere else, here is where it gets interesting, at night while sleeping we got woke up by some weird whistling ( we dont know what it was or where it came from, but it was very strange) the second night we got woke up by some multiple weird bangs super loud on the bathroom counter (again we dont know what it was or where it came from), the parking lot smell like piss very badly. I would not recommend this place, and of course I will not stay there again to anyone !!! And I suggest you google “Red Lion Kissimmee heard sound”
- 2/5
No hot water
- 5/5
great stay no complaints
- 1/5
Something else they charge resort fee on one night reservation for only sleep at the hotel, not even a bottle of water or coffee maker, she didnt give me the vouchers for the breakfast, toilet was clogged, so much.
- 5/5
I
- 1/5
Check in took almost an hour. no hot water in the room.
- 5/5
Nice restaurant for breakfast.
- 3/5
Room was 4 out of 5. Staff was great. The kids above my room running footraces until after midnight was diffuculr to stomach. I dud not xall in the hopes it would end soon.
- 5/5
Clean room. Breakfast buffet was good. Lazy river pool and hot tub were nice. Late checkout also.
- 5/5
Amazing time at the Red Lion Hotel!! Highly Recommend!!
- 2/5
This is a hotel that lacks maintenance and cleanliness. The carpet and elevator are extremely dirty, the pool towels are very old, and there's a store where the prices displayed on the items are not the prices you actually pay; when you go to pay, it costs much more. The front desk service was very good, but it's not a family-friendly hotel.
- 5/5
Good value
- 5/5
Nice
- 5/5
Good breakfast, need remodeling
- 5/5
Always an amazing stay, breakfast buffet is totally worth it. The friendliest staff around!
- 5/5
Good
- 1/5
The pool is cool
- 5/5
Overall excellence.
- 5/5
The staff is awesome! They all are so professional and kind. We had a wonderful experience here and will recommend them to friends and family. The entire hotel and property is clean and the breakfast was delicious.
- 5/5
Great
- 4/5
It was good
- 4/5
Staff was very friendly and helpful. The room was clean. We have enjoyed outdoor amenities. Ir was short but pleasant stay
- 5/5
Amazing as always i love this hotel and they staff
- 3/5
3rd floor has a very mildew Oder. Room are very clean, also rooms were too cold and could not adjust temp to make it warmer.
- 3/5
Cleaning
- 5/5
Love it
- 5/5
Nice clean room
- 5/5
The check in was very easy. We made a reservation through Expedia so it was all there when we arrived. The women at the front desk was nice and efficient. Our room was clean but a bit dated. Had a view to the pool, very nice, but it was too cold to swim. Breakfast was as not exciting. It was free, for us, but would not be worth the 15.00 they want to charge, per person, as other hotels have better free breakfast.
- 5/5
Great prices for being close to disney/universal
- 5/5
Clean pleace
- 5/5
Staff was very friendly, facilities are nice and clean. Complimentary breakfast was good and the Complimentary late check out for 1:00 pm was also very nice to have, I definitely would recommend and stay again.
- 5/5
Very nice hotel. Comfortable beds, clean, large rooms. Pleasantly surprised
- 3/5
Staff was good. The building could use some maintenance. The carpets were extremely dirty and one of the elevators didn't work, which was a pain because there were a lot of people using them and we had to wait a long time to get on the one working one. When we got to our room, the key card didn't work because the batteries in the door sesor were dead. The maintenance guy came up but he didn't have the right tool to fix the door, so he just prior it off the door inside the room and changed the batteries. Then he left without reattaching the sensor.
- 4/5
Room was clean, the checkin staff were very friendly. The hotel is at walking distance to many restaurants and stores (very well located).
- 5/5
Thank you for a great stay and thank you to the entire staff from the 2nd floor will come back and ask to be in that floor.
- 5/5
They entire facility was clean and tidy. Great location, friendly staff, lots of amenities. Excellent experience! Thanks
- 3/5
ok
- 5/5
The property was equipped with restaurants and a convenience store and offered a good breakfast.
- 5/5
What a chill and friendly property! A very great experience -- thanks for a great relaxing staycation
- 3/5
Price was the only thing I liked. But you get what you pay for.
- 5/5
We love the breakfast. There is a nice variety. The staff and service in the entire hotel are friendly and accommodating. The rooms are large and comfortable. I’ve stayed with Red Lion dozens of times.
- 5/5
Very nice
- 5/5
The staff wae excellent
- 5/5
Rooms are clean and spacious. Staff are always friendly.
- 5/5
Beautiful place to stay, reliable price, the location was perfect, super clean, definitely I will return back in a future to this hotel.
- 4/5
- 5/5
Room was clean.
- 5/5
Great spot
- 4/5
I have stayed at this hotel at least 12 times. The rooms are always clean and large. I love that there are 2 separate sinks. The room I was in this time was clean and the beds comfortable. The only complaint i had was how loud the bathroom fan was. Other than that, evwrything elae was good.
- 5/5
I had a good experience. Great place for families
- 5/5
Staff was the most friendliest.
- 5/5
The hotel was really good
- 5/5
Now for the fun part: this hotel has a lazy river! It’s not heated, so winter might not be ideal, but it’s still a charming surprise. My room was spacious, and every staff member I met was warm and welcoming. The young man working in the hotel’s shop was especially friendly—so much so that I ended up buying a bigger suitcase from him. Food options in the area are limited late at night, and any delivery has to be dropped off at the front desk for security reasons. The hotel’s vending machines, especially drink choices, could use an upgrade, but that’s a small gripe compared to everything else. I also noticed the housekeeping team doing incredibly thorough work—moving furniture, checking corners, and really giving each room a deep clean. Overall, this hotel has great potential to grow as a fun, inclusive, resort-style stay. I’m genuinely looking forward to returning many more times. Nathaniel B, Tampa
- 5/5
Very friendly staff, great place
- 4/5
- 3/5
1st room I was put right by a busy street. Second rooms a.c. didnt work, and the third was decent. The front staff, though, was incredible and the reason for the 3 stars.
- 5/5
Room was super clean. Everyone was extremely friendly
- 4/5
The room was great with good space! When booked online should have been billed $15 for resort fee and the hotel stated it was $40?
- 5/5
Great
- 5/5
Good
- 5/5
Love this place. Stayed at this location multiple times and will continue to stay here.
- 5/5
Front desk extremely attentive. Room / location super clean. Many food spots / restaurants, complementary Transportation to parks and close to great spots, parks & Disney springs. definitely coming back.
- 5/5
Excellent location and very friendly staff. My stay was comfortable from start to finish, and the service exceeded my expectations. I will definitely return!
- 4/5
Wonderful staff who were helpful and accomodatining with any request we had throughout our week long stay. Super convenient location, very close to Disney, but also close to Universal. Great pet friendly accomodations, will always stay here when traveling with our pet. Rooms could use some updating, but overall a great place to stay!
- 5/5
Everything was great
- 5/5
Staff was amazing! We love this hotel, it’s always our go to Hotel! Room 7409 might need a new bed it wasn’t as comfortable as most beds in the property but overall great!
- 4/5
Staff was friendly, the first room the tv was not working, they sent up maintenance immediately, not fixable so we were moved to a new room quickly. Room was older, but clean. Good shower, comfortable bed, fantastic breakfast. Really amazing pool area and not crowded at all. Great value.
- 5/5
Yes it was perfect
- 5/5
El desayuno bueno, no use el jacuzzi
- 3/5
Hallway had an odor, it's whats expected for 81.00 per night on weekend. luxurious pool area, beds are more comfortable then a cheap hotel, but the public areas and bath tub are your basic cheap hotel quality. good for people on tight budget
- 4/5
Room was clean. Needs desperately new carpet throughout hotel and in rooms. The room had great hot water, beds were very comfy and staff was very friendly. Only complaint was the heat did not work in the room and it was in the 30s and 40s during our stay. The breakfast was not worth the money.
- 5/5
Good breakfast
- 5/5
Room was clean, staff very friendly, wish the rooms had a little more shampoo for a family of 4. Also thought we could check in at 1pm but we couldn't check in until 3pm. Great place, great location and easy to find places to eat on the main strip. Highly recommend to anyone in the Orlando area or visiting Disney World or other parks. We didn't get to try out their pool and slide, it did look good.
- 1/5
I would not recommend. The pull out bed was broken. We were not given bedding for the pull out bed even after asking multiple times. We were told that we would receive 2 free breakfast each day but wasn't. We were told that coffee would be offered in the lobby at 7 a.m. But after we kept checking and no coffee we asked several times and there was still no coffee out at 8:30. The store inside the hotel was extremely overpriced. But the worse was being awakened one night at 1 a.m. With people fighting in the hallway and cops being called and at 3 a.m. One night by drunk people partying outside our door. Staff did not handle any issues. We were charged 35.00 for early check in when we were told it was 25.00. Terrible stay!!!
- 5/5
Good
- 4/5
Staff was very nice and attentive. The hotel was easy to navigate. The breakfast was delicious and had many options.
- 5/5
Clean room, helpful and friendly staff
- 5/5
- 5/5
Nice hotel, great breakfast. Check in was a bit slow and there was a resort fee that I wasn’t aware of but overall very reasonable
- 3/5
How about make sure people are aware of a resort fee at time of booking
- 5/5
Amenities were great
- 5/5
Everything went perfect! met my expectations!
- 5/5
Gg
- 5/5
We were there for a 3 day Jiu jitsu tournament so we didn't use all of the amenities, but our room was great, service was awesome and the pool and hot tub were fantastic.
- 4/5
Good overall. Breakfast could be better.
- 4/5
The staff at the hotel was very friendly and helpful. The room was clean and comfortable. The showers have the most water pressure I've ever seen.
- 5/5
I was pleased with my stay very accommodating, and very affordable
- 4/5
Clean room and quiet
- 5/5
Very good place never disappoints for last minute trips or quick stays in orlando
- 1/5
The toilet wasn’t much cleaner but the handle leaked and just left water in the floor everytime you flushed it. There was dog poop all over the lawns outside and people were smoking right in front of the doors, and it smelled like marijuana inside. I was put on the 7th floor with my disabled spouse, and every elevator violated ADA. They put trash cans in front of the buttons so we had to move them to use the elevators. No less than 3 times did the elevator try to close on the wheelchair. We requested the late checkout and were confirmed to have that. Except before we could check out they had housekeeping slamming on our door, nearly 45 minutes before late checkout and they insisted they were never told. On top of this when we did get ready to leave we were locked out of our room because the cards automatically expire despite us having the late checkout. This meant my disabled spouse was locked away from their medications and personal belongings which include emergency medicine. This should never happen.
- 5/5
Everything was perfect. The room was clean. The staff was helpful. The amenities were awesome thank you so much.
- 3/5
My room was never cleaned. I was there from Friday to Sunday. I had to call to get fresh towels. My bed wasnt cleaned. The breakfast fruit was sour, the waffles tasted odd. Biscuit, sausage and eggs were good.
- 4/5
De 5 días limpiaron 1 sola vez todo lo demás estuvo bien.
- 5/5
everything good
- 5/5
comfy room
- 5/5
This is my go to hotel to stay at when I visit because staff is always nice and if you need help or need a change they will do their very best to get it done for you. So many things are close by for you to do especially attractions and restaurants. The room floors are always very quiet and it’s one of the places I actually visit the pool at after my long day around.
- 5/5
Clean room
- 4/5
Didnt want to pay for breakfast and the hot tub was perfect
- 5/5
Everything was great!
- 5/5
We absolutely loved it here, so much to do with an amazing price. Will definitely be coming back
- 2/5
Internet wasnt working. The rooms werent as good condition as they can be for a 3 star
- 5/5
Super cozy!
- 4/5
The staff was fantastic, and I truly appreciated the opportunity to check in early and catch a much-needed nap after my early morning flight.
- 4/5
Staff was amazing but understaffed, had to wait over 10 mins to checkin. Breakfast was cleaned out just before 10a so not really any choices. Room was clean and quiet.
- 2/5
We had dirty towels in the room, the furniture was dated and stained, also every lamp was rusted through the lamp shade. The WiFi was constantly disconnecting and the tv service was poor. The lazy river section of the pool had no chairs or tables.
- 5/5
Nice staff
- 5/5
Lazy river was perfect for the kids and just to relax. Staff was friendly. Only down fall was checking in. A concert in Orlando had the hotel packed and it took an hr to check in. Other than that it was Great.
- 5/5
Excellent and very clean room!!
- 5/5
This is my go to hotel when i come to Orlando. Staff is always good, rooms are clean, they give you breakfast vouchers for 2 a day. Its a great price
- 5/5
The stay and room was 💯 amazing and was very clean and there is a very nice out door park with two pools and a hot tub. I would definitely recommend this place.
- 4/5
Our room was clean. The sports bar was nice as was the pool… Could use a better restaurant. Staff was friendly and helpful, but there was nobody to clean your room for the three days we were there, nowhere were there any dressers to put our clothes in. The smell in the hall was musty up on the fourth floor and the carpets probably could be replaced but overall it was a nice stay and would use again if we can’t get on Disney property!
- 5/5
Over all good stay
- 5/5
Great stay, clean room and fast check in
- 5/5
Everything great.
- 3/5
The lady that checked us in barely spoke to us but was efficient. Room was clean but we noticed the thermostat wasn’t working until we climbed into bed so we called and she told us the maintenance guy had left for the evening and we could move rooms. Second room looked the same but not as nice of a view outside but that was ok. Both mornings we woke up to the housekeeping staff shouting to each other in the hallways (continuously from about 7:30am - 9am). Hotel breakfast buffet was ok but the second day, the waitress barely looked in our direction. Had to chase her down to get a drink and every table in the restaurant was dirty or had plates on it. We were excited about trying out the lazy river pool but was told that it doesn’t open until 11 AM. Meanwhile, the other pool opened at 9 AM (no signage stating this) Very disappointed. Rooms and price were decent but service were incredibly lacking.
- 5/5
Clean room, nice staff. We have stayed several time here. Great location.
- 5/5
Very warm and cozy place. Planning to return to spend a longer stay.
- 5/5
Quiet, easy check-in, friendly staff!
- 5/5
Definitivamente ame este hotel, desde la limpieza externa hasta la interna y lo mas que amamos es el NO FUMAR recomendado al 100
- 4/5
Hotel room was clean, comfortable, quiet. Only a few bummers - one was that there was no coffee pot in the room and it wasnt available until late morning in the lobby. And the other was that the front desk thought it was a great idea to call me at 2 in the morning to tell me they had our breakfast vouchers there waiting for me... At 2 in the morning, I couldnt give a rat's furry tooshie about breakfast vouchers...Otherwise, it was a great stay.
- 3/5
Stayed an extra day. Hotel could not give me the same rate as 3rd party did. Was a little harder to extend due to this, but otherwise, stay was fine.
- 3/5
Staff was nice and helpful. Hotel was clean, but slightly run down in the hallways. Outside had a lot of trash in the grassy areas. Good location. Close to Disney and restaurants.
- 4/5
Yes
- 5/5
Second time staying and the staff has been super friendly
- 5/5
It was good I’ve stayed twice there and it’s clean and very good rooms I have a grate experience there every time
- 5/5
I've stayed here at least 10 times and every time it's clean and quiet. The rooms are large, and one of my favorite aspects is there are 2 sinks; one of which is outside the bathroom, so I can get ready while my family is showering.
- 5/5
Yes
- 3/5
Bit scruffy. Pool way too cold. Lazy river hours very limited. Most lifeguards on phones. Whats the point? Just keep it unguarded and guests are responsible for themselves. Slide too slow.
- 3/5
Bathroom towels were dirty..
- 2/5
For the rates they charged it’s not worth it. The breakfast buffet is terrible no juice a waiter brings one cup of juice per person to the table. They charge me for my kids breakfast.
- 5/5
- 4/5
The hotel is ok, but needs a few upgrades.
- 5/5
Gooddd
- 5/5
Excellent value for the $75 a night I paid.
- 3/5
The front desk girl was the unfriendliest front desk person ive come across. She just asked for your credit card for a deposit hold, gave you your room keys and told you where to look for your room. Didnt give me a map of the hotel, didnt tell me where the pool was, the restaurant absolutely no info whatsoever. There was a roach in the bathroom which i did not expect at all and that was as soon as i walked in the bathroom.Other than that the hotel was ok beds were decent, no coffee machines in the room but there was a mini fridge and microwave so plus for that. No staff really visible to show you around or tell you where things are in the hotel. Just the lil things that would make this hotel much better! No where mear horrible but def no where near the best either. 2.5 - 3 out of 5 @ the very best.
- 5/5
Our stay at this hotel was wonderful! The room was very nice and everything worked as it should. Room rate was very reasonable. Would definitely stay here again!
- 5/5
Excellent
- 5/5
It was a great stay minus the kids running in the hallways.
- 5/5
Pretty healthy breakfast not too many options but good for a quick breakfast.. loved the hot tub and the room was really clean and the staff super friendly
- 5/5
This place was great. Had a bar, free breakfast, hot tub, pool, and a central location to everything in Kissimmee and Orlando.
- 5/5
Everything was perfect. Great rooms. Great location. Definitely will stay again
- 4/5
felt very clean and also love the parking. the room was very spacious
- 5/5
Loved the stay !
- 5/5
Very clean, nice i stay here often when going to orlando especially if its last minute and only for one night stay this is my go to place to stay affordable
- 4/5
N/a
- 5/5
Great location
- 5/5
Clean room
- 5/5
amazing. will stay again
- 5/5
Very pleasant stay, front desk was very accommodating and helpful. Clean room with microwave,fridge, and iron. Minutes from Disney and major retailers. Food and shopping was very convient. Pool and lazy river were an added plus! Very satisfied with our stay!
- 5/5
Always a great stay at the red lion, I’ve stayed here multiple times a year for the past 4 years and it’s always an amazing stay. Can’t recommend this hotel enough!
- 4/5
I would stay again. Staff was amazing. Breakfast buffet was good and priced well. It was a quick drive to all Disney parks and parking at Red Lion even on weekend was just fine. Only downside for me was Carpets were pretty stained and off putting in the hallways.
- 4/5
We had a great 1 night stay. We enjoyed the pool and lazy river. Staff were very friendly.
- 5/5
Nice hotel
- 2/5
Outside the hotel stank of weed. When i went to ask for room removal to a different room, one of the guests recently had some altercation and was telling the customer service," it was a good thing he did not have his gun" Room itself was not terrible, the atmosphere was dreadful
- 5/5
Excelent
- 4/5
Pool not warm. Coffe had grounds, staff doesn’t understood English
- 3/5
The lazy river was cool
- 5/5
This hotel is simply amazing , from the price, to the area, to the amazing staff!!! Thank you so much Phil & Iris for making my sons 6th birthday van amazing experience! Forever grateful for your generosity and hospitality.
- 5/5
Everyone was very professional, nice and welcoming. Room was cozy, clean and perfect. The little store inside was a true life savior with anything you forgot to pack and more! Pool wasn’t heated but still enjoyable; jacuzzi was fabulous. Food at the restaurant was a bit pricey but worth it. Also don’t forget to bring your basketball or tennis rackets because their courts are official! Lazy river had a slide which was great too! We forgot a bag but was able to pick it up the very next day.
- 5/5
Had a great stay here. Room was clean, and had everything we needed. Perkins , Walgreens and IHOP within walking distance.
- 5/5
This hotel was very nice. I was not expecting much because of the price, but got much more than I expected. I appreciate the staff for talking with me, and accommodating all of my needs.
- 5/5
Pleasant stay
- 5/5
I've been staying here since they opened and never had any complaints or issues. I will continue to stay in this hotel.
- 2/5
The WiFi didn’t work we were on the third floor and called the front to ask about it they said the only thing they could do was move us because the WiFi doesn’t work in that floor. But there was nothing available.
- 5/5
Nice hotel
- 3/5
The pool was cold, and the hot tub looked like a bubble bath with dirty bubbles. A vendor tried selling you stuff as soon as you walked in. The room sofa was stained, the chair was broken, the air conditioning system couldn't be turned off. Overall needs some serious upgrading.
- 5/5
We didn’t eat their breakfast, but it smelled yummy!
- 5/5
- 5/5
Great stay. Can’t wait for my next visit.
- 5/5
Everything was extremely excellent
- 5/5
Clean room , great staff
- 5/5
Goof
- 5/5
Clean hotel
- 4/5
Light above vanity sink (outside of bathroom door) did not work. Neither did the remote for the TV or the internet (never connected)
- 5/5
Room was very clean. They desk employee that checked us in was very nice
- 5/5
Clean and spacious room.
- 5/5
Great
- 5/5
Perfect for a Disney Trip
- 5/5
It was very clean & a great price for a nice hotel. We would definitely stay here again.
- 5/5
Nice room cleaning
- 5/5
Very nice stay for the money, complimentary breakfast would have been nice
- 5/5
The room was clean, big, the bed was comfortable.
- 5/5
They did a wonderful job cleaning and willing to help me
- 5/5
Good
- 3/5
Good
- 2/5
no carts for bags, no hotel slippers can hear laundry knocking sound overnight , pool music will wake you up. clean facility . friendly staffs. easy parking. iHop nearby.
- 5/5
Our family thoroughly enjoyed the experience, particularly the relaxed atmosphere and breakfast offerings. We appreciated the secure environment, including the security measures implemented to ensure safety. The room was spacious and maintained to a high standard of cleanliness.
- 5/5
Amazing
- 5/5
Clean room
- 5/5
The only complaint is the pool and lazy river had cold water !!!
- 5/5
Normal buffet breakfast eggs potatoes some meats cereal and waffles
- 5/5
Muy bueno siempre que voy a Orlando me quedo aquí este hotel
- 2/5
breakfast buffet not worth it. Room was not the cleanest
- 5/5
Only paid $10 amazing value
- 5/5
It was a nice place to stay
- 4/5
Staff was friendly and helpful. Hotel was clean. Lots of food choices available closwby as well as gas station 7/11 and pharmacys
- 5/5
Great hotel for the price
- 3/5
Staff was excellent. Lamp shade looked like it came out of dump. Completely rusted. Far had drooping blades. Rust around door stop. Around bathroom tile needed a good cleaning. Room we we were in needed renovating.
- 5/5
Good
- 5/5
Location and nice size rooms.