Legacy Vacation Resorts - Kissimmee/Orlando

Our stay here was mediocre at best. Location is convenient and the rooms were fairly clean besides having a musty smell. The property itself is in terrible condition. The parking lot and area right outside condo front doors has trash everywhere. The pool area had cigarette butts and food crumbs all over the place. The pool has multiple cracks and holes at the bottom that you’ll feel when swimming. The rooms have really thin walls and you’re able to hear everything going on in the neighboring rooms. This is very unfortunate if you’re traveling with a family as the neighbors to our room were engaging in adult activities all night long and we could hear all of it. The only pros to staying here was having a kitchen/dining area and being able to do laundry in our room and we didn’t get charged for parking everyday. If you have the opportunity to say somewhere else I’d recommend not staying here.

I love this place…. My first choice anytime I’m in Orlando!

Rooms are a bit dated, but very clean and comfortable. Easy check in and out.

Had no hot water

Todo muy bueno lo recomiendo al 100

Very poor

Exceptional

Property was clean. Staff very friendly. AC wasn’t working properly, fixed it promptly. Parking was a bit of a challenge, would be better to have assigned parking spots. Second time staying here would stay again! 9/10.

N/A We used the same towels for 3 days. They didn't clean the rooms. We called to tell them there weren't enough towels. There were 8 of us and only two towels, and they said there would be a charge if we wanted service.

The space, ac and great location Rooms are old . Definitely need an upgrade!

Poor

The place was very clean. The staff was very nice specially Veronica in the bar on the pool and everything was nice. Thank you.

Great place to spend a quick

It was Beautiful No phones in the room

Matras had seen better days

Exceptional

We really liked how big the place was in addition to having an extra living area with a pull out couch. It accommodated our family of 7 very well. The fact that there was a washer & dryer was also much appreciated. The staff there was very nice & welcoming & their maintenance staff was very helpful.

From the beginning of reservation to the stay. It was horrible. Cockroaches in my unit as soon as I opened the door. To run down millwork and a 20" TV. Not a great place to bring the family. I would avoid this place and scroll to the next place in the app. Rent at your own risk. You have been warned

I liked that it was spacious, provided stove, full fridge, dishwasher and washer and dryer! The shower space was also amazing ! Needed more parking spaces in front of each duplex

From the beginning. Had trouble, first with rental. Than showed up and immediately saw German roaches. Outdated and old. Wouldn't stay here ever again. Just warning you. Enter at your own risk.

Good

Exceptional

The best staff ever. I love coming here. My kids and I always have a great time. Room clean. Parking is right at your door and you can wash your clothes with no problem

Unfortunately there was a mix up with our stay. In an attempt to remedy to this they gave us instructions and a KEYCARD to go into a room that is already occupied. We went to the front together and they failed to inform the other occupant they had to recheck in and change rooms.

Very easy to find/ nice large rooms/ clean and no issues at all. N/A

Exceptional

Feels homely Everything can use a big amount of updating on the property and the rooms. Biggest dislike was Bugs appearing in the tubs when not in use

Passable

My stay was very comfortable and pleasant. The room was clean, well maintained, and had everything needed for a relaxing visit. The staff was friendly, helpful, and professional throughout the stay. Parking was convenient, and the overall property felt safe and organized. I would recommend this place to other travelers looking for a clean and comfortable stay.

Friendly staff, clean, family oriented nice pool and accommodating . Needs upgraded new furniture… curtains, more comfortable mattresses…

Bad

The place,near Disney and Kiseemee Down town. The floor carpet is the dirtiest in the world. The room smelled horrible—of filth and decay. On top of that, there was a cockroach in the bathroom.

Old vacation property. Outside good and clean. Inside is outdated and small bathroom. NEXT DOOR NEIGHBORS LOUD AND NOISY, WITH NO SOUND DETENING BETWEEN ROOMS.?

Love the pool area didn’t like way. The rooms were set up with the extra doors leading to other rooms. Some of the locks didn’t work on both sides and that was kinda unnerving, but it was clean. Don’t like the token system for the games. Definitely getting cheated.

Comodo para la familia

Only issues I have was not many channel in television and the bathroom had a slow leak in the sink plus the toilet was dated and sits low like it’s for a kid

n

Staff Nothing

Liked the various pools that are spread throughout the facility. Like the solar energy conservation on the premises. We were surprised that the apartment had a two floor lay out, we didn't expect that. Was traveling with my 70+ mother. The apartment is a bit outdated. The beds are a bit dented.

Nice location, central to everything Orlando had to offer. Liked the various pools that are spread throughout the facility. Like the solar energy conservation on the premises. We were surprised that the apartment had a two floor lay out, we didn't expect that. Was traveling with my 70+ mother. The apartment is a bit outdated. The beds are a bit dented.

Clean & friendly Pool close at 10 pm

Superb

Pool close at 10 pm

You should really have humans check you in, not a computer kiosk.

Superb

The location is perfect close to everything and get homey Only thing I didn’t like was the beds lol

N/A

Superb

Exceptional

Exceptional

Everything about this place, the only resort I stay at. N/A

The location is perfect close to everything and get homey Only thing I didn’t like was the beds lol

Todo perfecto

Todo perfecto

Exceptional

Close to everything Air conditioning was that loud when it turned on sounded like a train had to get maintenance out 3 times to fix air conditioning as it stopped working, needed to have pest control done as had cockroaches and spiders inside. The pull-out bed couldn't sleep on as had a big bar in middle that dug into you while you tried to sleep.

Location Not well clean

Desk clerk at check out was nice and security guard was most helpful The couch looked like some urinated on it. Molding over the bed was falling off. Unit was very outdated and rundown.

Very disappointed with this place.

Everything

This was my second book with legacy and as the first time the kids really enjoyed the pools, bball court and mini golf and game room. The kitchen had some roaches. I went out and bought some roach motels from the dollar tree to minimize while we were staying there. The first time I didn’t see any but this time around I did. I didn’t bring it up because we were barely in the room I just limited the food we left out while we were gone.

Parking was free and easy staff were very helpful especially this one woman lovely great talker super helpful I’d say the only thing is the jet tub didn’t work like it should’ve and the lights in one area stopped working the second day kind of seems like the place is falling apart but wasn’t the worst stay ever I’d go again hopefully if they fixed some things a little better I recommend as I stayed for 9 nights it was good for what I needed it for the bed bathroom and kitchen lol.

Property nothing like the picture

Good place to enjoy family time

Exceptional

I like the location and I like the fact that it was clean and has 4 pools I didn't like the check in process. It's thru a kiosk and you already know there's going to be issues. My room wasn't even ready and I didn't like that there was like a billion people. Very crowded.

Nice comfortable wish the bar and store were open during the week but other than that great The bar and store only opened after we were checked out

Bad

Good

Being that I live in Kissimmee this location was perfect for my out of town family.

2 of the pools where dirty, there was a lack of towels and the lady in the front had an attitude problem. The rail came off it's hinges while we were going upstairs, needles to say we weren't pleased. The A/C was not working it didn't go lower than 76 and I'm sorry but it's too hot. We called maintenance and they just said it was a vent problem and that it will go colder once the day cools off yeah in summer of course. But you get what you pay for I guess... Which is bad considering that 2 weeks prior we were here as well and it was so different. I don't know if it was because it was a holiday weekend now versus 2 weeks ago but that shouldn't change so drastic.

Jacuzzis pisina calidad cuarto grande y el presio yebamos nuestro pero cobran un dinero estra pero no es mucho lo recomiendo

We have been going here for years. The staff is always amazing.

Bad

Exceptional

Nothing power went out two hours before check out front desk said we could stay a few minutes over as I was getting dressed before 10am someone opened my room door Don’t like it everything looked old and outdated

Very nice place. Spacious rooms, and comfortable beds. Parking was ok, lots of spots, but some people were hanging out at night, being loud and smoking pot. Once we were in the room, we didn't hear anything else, but it just made it sketchy at night. Everything else was great.

It was spacious

I was content because the grounds were intoxicating and beautifully kept Nothing but across the street needs landscaping

This resort wasn't to clean there was hair everywhere inside the kitchen on the counters and in the main room dog hair everywhere on the floor got all on my feet and shoes

Room had

Great place to stay. Clean friendly staff convenient locatiin.

Great staff, very helpful and nice facilities

Nothing. Dirty floors, trash outside. Just yucky property.

Nothing. Old and rundown Filthy floors. Trash outside in the grounds everywhere. Tall grass -old scraped up furniture Worn out beds.

Covered pool Dirty room on arrival. No cleaning supplies or room service of any kind. Mold smell on first night, caused me to have a reaction. Bugs. Took over a day and 2 calls to front desk to get a plunger. Bar and restraunt were closed every time we went to the main pool. The hot tub by us only got hot for the last 2 days of our 7 night vacay. Sauna didnt work. TVs were too small in rooms like 18" I believe. Water in shower only got warm. Lots of maintenance on grounds needed, from parking lots to dirty windows, to falling down walls.

Superb

Superb

We were in motel across street from main place. So getting over a very busy street to maybe see it was pretty much impossible. Our room smelled musty, shade on window was bent difficult to close completely. Only coffee for one morning and they knew we would be there 2 nights. We were there to visit family so the main place we probably wouldn’t had time, but a comfortable room you truly pay for. I can only judge the oak visitors place. The main place may be beautiful but there’s no easy way to cross that crazy busy road in Florida there wasn’t even a crosswalk to their place. But as the saying go it is or should I say it was what it was 😕

Location The master bedroom lights switches were inoperative which caused all the lights to not work. The pools were dirty and had algae growing.

This day wasn’t that great my smell musky didn’t smell. It was hard to sleep because I like it smell like mildew very disappointed in this day.

Most of the time I love our stay with you guys this is the place I like staying the time I stayed here the week before my room didn’t smell too good it was nasty smelling and very tiny

Exceptional

Yes

Our

Great place to stay and feel like home

The room was very clean

The roomd was

Good

Hit was quiet and peaceful Then it was a little old outdated

Good

Good

Excellent

You may want to bring your own towels, toilet paper, trash bags, and paper towels. You have to call the front desk for everything and then wait so you can exchange the items used for new ones.

I have stayed at this hotel many times over the years and it has always been a nice experience but I was disappointed with this last stay. The condition of the rooms is old and they have not updated the rooms for wear and tear so the run down condition is evident. Upon checking in the staff was very friendly and helpful. I was surprised to see they had a check-in kiosk. Unfortunately that was the extent of the updates because the room I was assigned had old furniture, old carpet in the bedrooms and the steps to the tub in the master bathroom were gross. I requested to be assigned a new room with better conditions and the next room I was assigned was better but you can still see the age of the property. The cabinets in the kitchen and the bathroom were worn out and the carpet in the bedrooms was worn and stained. The pots and pans had worn surfaces so the food sticks to them making them very hard to wash. The are so many nice resorts in the area that if you are deciding between this property and others I would rule this one out at least until they make some updates. I hate to leave bad reviews but when you spend so much money for a hotel room you want to have a nice experience.

2nd year we've stayed here and last year was an absolute perfect stay here but this year wasnt nothing like last! I had 4 kids with me last year and this year was just my 18 year old and myself so should have been MUCH easier to please as guests you'd think.. 🤔 Not sure we'll be back next year..

Pleasant

Passable

The location and the room was nice. That the T.V's did not work. Batteries were dead in the remotes. WiFi did not work properly. Tubs were dirty. Had rings around them. Not enough rags and towels in the rooms.

Very. Nice. Will definitely stay. Again

That the T.V's did not work. Batteries were dead in the remotes. WiFi did not work properly. Tubs were dirty. Had rings around them. Not enough rags and towels in the rooms.

Very. Nice. Will definitely stay. Again

Exceptional

Definitely a great suite to stay in if you have guests with you in Orlando. There’s a kitchen, sofa bed and two beds with two baths. Plenty of space for family and friends to get together. The hotel is only about 15 min away from the parks which is great.

This hotel was nice our unit was very clean and spacious.

Endroit correct, besoin de rafraîchissement

The room was spacious. The staff was very friendly.

We loved the cleanliness (awesome!) of the room, the locations of all the restaurants, entertainment, and flea markets. We also loved that our needs were met when asked to be placed in a specific room. My husband and I have stayed there before, and it is a super pleasant place to stay. The Kiosk System (the check-in) process took a while. We tried scanning our license about 10 times and it took 20 minutes before the desk staff decided she will enter our information by hand. She seemed to have gotten a little upset when we continually asked for help and reminder her that our license was not scanning promptly. We were left at the Kiosk system about 2 times waiting for her to assist others who were checking in after us. Secondly, we were told that our parking space, which we added on our online payment would be available for us to park by our room. We had to park at the end of someone's room area in G section, because someone parked in our parking space who stayed in E section.

Everything it was not what it appeared to be on the review when I booked it

Clean rooms, our villa was huge, washer/dryer, full kitchen, dining table, ac was amazing after being outside in the heat all day, pool was nice and cool, gym was good as well

The place was good

The location Everything was very old and outdated. Pictures are so different than the actual place and pools etc. It looks much nicer in the photos! Very tight space for a mini suite. No good lighting and no other mirror except in the small bathroom.

Awesome room

Todo es súper viejo. Las tuberías de los baños tapadas. Sin televisor. El parking malísimo la gente se estaciona en frente de tu habitación y te toca estacionar lejísimos. No me vuelvo a quedar en ese hotel

Dirty room, property falling apart, couldn’t get an extra 30 minutes for a 10:00 am checkout

Condo definitely needed to be cleaned better.. and maintained better. Pool itself was dirty. We arrived on a day it was raining, once it let up, we checked out the resort. Kids clothes laying around the pool area, pool had cups and branches floating in it. Water itself was dirty looking, pool needed to be vaccumed and cleaned. Chalked it up to being a wet stormy day, went back the next day, broken water balloons on the ground, trash, same solo cups floating in pool and hot tub. Grounds around the Pool was dirty and littered. Never did get cleaned up, during our 9 day stay. Condos are definitely dated, and basic. But place is ok, if you are there to do the parks and not par take in the “resort” aspect.

Exepcional,Limpio

Kitchen area Facility was not updated.

The room was outdated and had small bugs crawling on the floor in both bathrooms and in the rooms against the walls

Pretty big space The furniture is old and outdated, the TV only had one working channel, and the bathroom needs a deeper cleaning and updating. The rooms also need better lighting.

Jacuzzi tub

Location in the pools Vagrant hanging out

True story, two bedroom villa, heated pool

Great Location Nothing

The property definitely needs some updating and the corner we stayed in had a lot of mosquitoes The property is close to everything

Nothing “We had a very disappointing experience at this resort this past weekend. The overall condition of the property was far below expectations. There were insects in the room, very limited towels available, and the laundry room doors were literally falling apart. The cups provided for drinking were stained and did not appear properly cleaned. The bathroom was in very poor condition as well and felt dirty and poorly maintained. Overall, the stay was extremely uncomfortable and honestly one of the worst resort experiences we’ve had. We would not recommend staying here unless major improvements are made.”

Pool No sleep due to someone else dog barking all night and mirning

Not only was the hotel not as posted Expedia would not help when we checked out the very next day horrible experience with Expedia and the rental

This property was nothing like the pictures shown, the sinks were dirty, there was patchy paint everywhere, the tv worked when it wanted to, and the water had an awful smell to it.

Close proximity to everything Suit needs to be updated, old furniture, old mattress, door between other suits makes us uncomfortable since people next room were very loud , it seems like they were in room with us. Shower doesn't have any hooks for towels or anything else which is also gives uncomfortable vibe.

Location A little ran down

Lobby apparently had an incident where glass windows were broken and a/c was not working

My stay was horrible! I was locked in my room for almost 13 hours. We left a day before check out.

Stayed in M building. Door handle had to be put back on. Was worn but enjoyed my stay. This is over our 5th time here

I felt safe & it was private & quiet. I most definetly will stay again when needed. Check in & out was super fast super easy & deposit backsuper fast on my card after check out. The property was well kept & clean. Parking was good but i had rented a big suv so the spaces to park closer to the room was more tight to fit wo being to close to the other cars so I had to park in the center of the parking area other than that parking was average. The villa or condo was spacious & clean. I actually could live in one of the units if i were to need short term rental. The tv for master bed room was way to small but hey im not there to sit n watch tv either lol. There were cigarette burns on the end table in bedroom but table was clean my opinion is throw it out if there is damage. The furniture was a little outdated but in good cond.It had its own washer dryer set which was fabulous. Big kitchen & counter space nice size fridge all very clean! Big dinner table & comfy size family area to watch tv it was a little small for how spacious everything elae was but it was cozy to watch a movie etc. The tub was the best part it was a huge jet tub & shower. Loved it! Grounds clean for allowing pets i had my dog with me & everyone picks up after thier pets.i didnt catch breakfast in time, im sure it was great. I recommend Legacy to anyone.

3 Star property, needs some upgrading. Rooms were spacious as described. Front desk rep at check out was pleasant but can’t say the same for rest of the staff we interacted with. Good for traveling on a budget.

I’m disappointed in this resort. I’ve been staying here every time we’re in Orlando over 5 years and the past 2 years they have changed things dramatically. They want more money for the same rooms we’ve been getting. When we got there check in was terrible. They have no working kiosk instead of actual people to check you in. I reserved a 2 bedroom and normally that comes with the 2 rooms, jacuzzi tub, the additional side with additional doors. I was told that is now a 2 bedroom deluxe and when I booked the room it wasn’t listed as such. I got stuck with the worst room available I feel like. Sink broken, shower head coming out of the wall, room was dusty and smelled of old cigarettes and the televisions wasn’t working. Was told that I would have to pay extra to upgrade to the room we normally have. Definitely will be the last time staying. If I want all the extra fees I could stay at westgate. At least I’ll have a better room.

The staff was good and easy parking

The room was clean but the couldn't use the jets in the hot tub in the bathroom. We had a terrible leak coming from the kitchen light in the kitchen. Maintenance crew did come look at the leak and said we could switch rooms but it was too late at night too switch. Too many fees. I paid a fee when I checked in and a fee when I checked out.

-beds sink in the middle -rooms are very outdated -pool is not maintained well, people eat while swimming. Very disgusting. -There were ants, spiders and cockroaches in the room. I could go more in depth of many more things.

Está en un excelentísimo lugar para los parques de diversiones pero el lugar en está un poco descuidado necesitan renovarlo tiene un olor a viejo y tiene como animales las camas y los sofás que asen que te piquen no lo recomiendo no huele bien

Better than I expected! Probably the best place me and my girls have stayed. Thanks for the wonderful weekend.

Too many issues to name. Between the tv and the bathroom I wouldn’t recommend to my friends and family

From the moment I got here, the whole place felt sketchy. People were smoking weed nonstop, there was yelling and loud noise well after midnight, and nobody working here seemed to care at all. The walls are so thin you can hear literally everything — conversations, TVs, doors slamming, people stomping around, all night long. Sleeping here is basically impossible. What made it even worse is that it honestly feels like people are living in the hotel full time. There were people hanging around outside their rooms constantly, random traffic in the hallways at all hours, and the overall vibe just felt chaotic and uncomfortable instead of like an actual hotel stay. The room itself wasn’t any better. The bathtub is some weird jacuzzi tub, the TV is tiny, and the sofa bed was awful and uncomfortable. Everything feels old, dirty, and poorly maintained. Nothing about this place feels relaxing or clean. I’ve stayed in plenty of budget hotels before, so I’m not expecting luxury, but this goes way beyond “you get what you pay for.” This is easily one of the worst hotel experiences I’ve had. If you care about peace, sleep, cleanliness, or feeling comfortable during your trip, stay somewh

Overall the stay was good. But our suite was dirty. The floors were awful. Our feet were filthy from just walking. Gritty and dusty. We swept the floors, that took the top layer off but still dirty. The pools were nice, splash pad needs a fence. No breakfast options .

Idk we didn't eat the breakfast

The room instantly smelled bad upon arrival into the room. The room in general did not feel clean and there were pieces of something all in the shower. At night, there were a few large animals that had made their way into the roof and ran across the ceiling all night and we were convinced at any minute they were going to fall through the roof. The bedrooms smelled like urine that I assume were the spots on the ceiling that came from the animals that kept us up all night. Not a good experience at all.

Found a roach in the room

The hot tub was broken had to use the one across the street but beside that everything was great

Main entrance.. Pools Mattresses worn down onto one area.. Need to flip mattress. No gel soap in dispenser. Advised house keeping. They bring small hand soap’s, that’s ok.. They did not remove trash. Did not make bed. Outside door light out.

Clean room good parking nice pools good staff

Really nice and clean place!! Staff were a little hard to understand at times due to English not being their primary language, but they were nice people

I believe this property has been bought recently. I have stayed here easily half a dozen times before now and this time things were “different”. Check in was a mess. They wanted me to use a kiosk instead of being helped by the attendant at the counter. The kiosk check in was a mess and she had to end up helping me otherwise. She… wasn’t the friendliest person and seemed to resent the fact the kiosk wouldn’t work and that she needed to help me. We had some issues with our room like one of the toilets being loose and floors that left your feet/socks black. With that being said, it’s still of an exceptional value and I’ll consider it again when I have a larger party in that area.

My husband got stuck in the bathroom because the pocket door was broke. Tub was very sketchy. Everything was older and out dated but it did the job.

The value The amenities are not the same. I come several times a year and they have changed.

🥰♥️ they probably was well maintained. The staff was friendly. The pools were nice and clean the Jacuzzi’s even the other guests are nice and friendly. This is my go to place when I need to relax but 10 out of 10.

Do not stay here. Our room(s) were dirty, dirt and food or something in the walls & cabinets. The floors were so dirty the shower floor was black with dirt as it rinsed off my feet. The shower knob broke off. There was actually a hole in the wall that you could see outside instead of a vent for the dryer! I stayed in the 2 room suite, which was two motel rooms with a door that joined them. This was not disclosed and 3 young kids were supposed to stay in that room which was like a separate apartment and an external door. This wasn’t disclosed as be was unsafe. I spoke to staff twice and emailed booking.com. We weren’t offered help or a solution. On top of it, we had an extra $100 charge upon arrival. This wasn’t disclosed the worst vacation stay I have ever had- ever- based on the rating I thought this place would be safe & clean.

It was clean and decent air conditioning Beds weren’t very comfy but to just crash after doing parks it was ok

What really stood out was his personality. Alex strikes that rare balance of being professional while also making you feel like a regular. He kept the atmosphere fun without ever missing a beat on service. Drinks came out quickly, were beautifully made, and tasted amazing every time. If you’re visiting Legacy Resort, do yourself a favor and grab a seat at the bar when Alex is working—you won’t be disappointed. Five stars all the way!

Very good place to stay I love it there

N/a The shower didn’t work at all,. Could not turn on,, the next morning the staff couldn’t even turn it on,, there needs to be a serious upgrade to the rooms

It was like an apartment complex that needed to be renovated I move out immediately..

Didn’t get the correct room I booked then when asked they claim it was already booked and there was nothing they can do

The

My stay was okay the staff were friendly, the hotel was clean, needs a little upgrading on the furniture and bathroom. I also think it should be a time at the pool. I’ve noticed a lot of guest come out in the morning and they stay all day all night in the same spot and it’s not fair to other guest that just wanna lounge and swim.

Great stay.

Our hot tub and sauna wasn’t working so we had to walk across 4 lanes of traffic, with kids, to the other pool facility

The pool and spa in our section, Building M, were not heated. We had to go to a different pool. But this was the only downfall to our trip, and I consider it minor.

The property doesnt look like the photos at all.

The toilet in our room was running the whole stay. Other than that everything was ok, our room was 425A-B

.

The parking was a bit full around the property.

Several cabinets in the kitchen were falling apart, but also if there was going to be a full kitchen for a big family needing three rooms, there should be more than one pan in the cabinets and one couch for everyone. The ice maker was also broken. The doors to the bathrooms were actually breaking and wouldn't lock. On the outside grounds, people were smoking weed all across at night, openly regardless of if there were families coming in from theme parks. For some reason the bed springs have a big piece of rusted metal at the bottoms and any time if we moved it would make a loud screeching noise, this paired with the extremely loud air conditioner closets, made for sleepless nights. I have tried emailing the hotel about how bad it was, but two weeks later I still never had anyone reach out to me. Definitely wouldn't stay again

Thanks for the room and for the parking

Nothing

Love it They doing good job n they r friendly

The lighting in the rooms was awful! Needs a shower curtain in the master bedroom.

It was close to where I was staying The microwave was broke at the top the bed room didn’t have no tv remote

This is my worse experience, the property conditions are terrible, employees only one person was helpful at reception on check in, I got 2 bedrooms unit, and the connecting door was locked but I just decide to use the guess bathrooms door to access to my daughter room but when my girls were changing to go out for dinner the maintenance guy just opened my daughters door with his own key without knocking the door or announcing, and he came to my door and did the same and I think this is absolutely unacceptable and unprofessional. I called to complain about it and the administration did not care at all. Also the place was disgustingly dirty and building in really bad condition.

Hot tub did not work in room.

The staff was helpless, no personal only machines were you can check in and out,the kitchen area was roaches all over,the shower head was broke,i guess it’s just some rooms like this one not all of them,I had rent it before ant it wasn’t like this one

Romms have roaches and critters in the rooms, sinks and bathtubs. Family left outside multiple times because of faulty keys and keypads. Security staff left us outside, screamed obscenities in the lobby spitting on religion and beliefs. WORSE EXPERIENCE

The bar Dirty pool

The room size When need to communicate with the staff near the room there was no one that spoke English. Would have to drive to the front office could never reach anyone by phone.

Was a nice and relaxing, clean and friendly staff

The distance to everything was great The game room is it up to par put $10 in and didn’t even get a game card so wasted $10. None of the games really worked so wasted money on games that were not working. Any time you used the tub or the restroom water would leak in the bathroom beds, super uncomfortable

Close to the parks

It is an awesome 1 bedroom apartment with jet tubs but not all of them are but will charge you like they are. Mine had bugs crawling all over the place over my ceiling where I slept in the kitchen everywhere even in the tub

Check in was easy girl on front desk was excellent.see how much luggage we had and where without a car so changed us to easier room which was much appreciated always enjoy our stay here

Convenient to the parks. On site kid activities were good. I would say the mini suite was not the best for 6 like it says but the value made up for it. Next time we will definitely get the two bedroom but other than that no problems.

Property is not how it looks on the pictures. Could have been nicer for the price paid.

Everything was awesome.

My room definitely needed an update. The carpet looked a little bit dirty.

The room was nice, a little outdated but comfortable. There were several stains in the tub and sink and issues with toilet not flushing. Could have been cleaned better prior to our check in. The staff was helpful and kind. The manager was accommodating with our concerns so I appreciated him for that. We stay in the room across the highway, which is several times was hazardous attempting to cross back to the main side. The pool was nice on the main side, but the pull on the opposite side was cold and the Jacuzzi did not work. I was told that they would comp a night from the customer service rep Online but if you have to hear back.

Overall wasnt a bad experience, we were booked at the oaks, which we did not understand was across the road and limited amenities. The pools heater was broken at the oaks so the pool was very cold. We were able to access the amenities on the main side but inconvenient with children driving across a road soaking wet from the pool. The outside wasnt bad but definitely could use some landscaping and extra love.

Not enough parking, my reservation was wrong therefore I took pictures of the dirty room I was given. I had trouble checking in and out, when I asked for help at the desk staff just sent me back to the kiosk instead of checking me in and out at the counter. There were dirty dishes in the dishwasher, the shower head leaked and we had a stained curtain without blinds so the room was dark.

The room itself was spacious and nice overall, but it felt worn and could use some updates, especially the bed frames.

Rooms need updating some staff was really friendly others not so much

Check in was very slow but the person working was very pleasant and calm

Staff was amazing and helped fix any problems we had when arriving. Pills were nice and not over crowded due to having multiple pools. Plenty amenities to do on the premises.

nice quite family resort ,good location clean facilities.

Great place and location

It was ok not what I thought but I’m pretty sure I want be rebooking

The property was great the location and the pool. I just wish that the pool was a little, a little warmer and one of the pools they will fix the heater.

When I checked in and got to my room, (1) the smell was old and musty, Curtain to the porch were and the plastic or the material it was made was cracked and falling apart. (2) shower pressure was unsat. (3) made sure had the right time before setting the alarm, and lucky for me I woke up early and the clock was 20 minutes faster than the actual time and the alarm never went off.

Pictures were not a true representation of the room or amenities

Room was great staff was very nice and helpful.

My first time staying here and it wasn't that bad. Yes the room could use some upgrades but overall the resort was nice. There were 4 pools, hot tubs, gym, small game room, bbq area, basketball court, vollyball and tennis courts. There wasn't a phone in the room to call front desk. The tv remote wasnt working, the a/c want working properly all the time. Those were the pros and cons. Again it wasn't a bad experience just different then what I usually had from other resorts.

Room was clean, however nothing barely worked. Hottub in our room the stopper

Yes

Room was clean and spacious. Sound proofing is not good unfortunately, and the facility is starting to show its age. Limited cooking utensils and lack of BBQ Grill utensils with staff member suggesting go to the dollar store down the street to get some.

Was clean but they gave us the wrong room

I've stayed at this resort multiple times. This year we showed up and the property had many upgrades. I like the fact that there is a restaurant and a bar on site. The area is convenient.

When we got to the unit we found out there were stairs leading to the bedrooms, the pictures and description didn't indicate there were stairs. This proved extremely difficult for me as an older person with a bad knee and hip.

We came to this resort with our family of 5, and stayed in the oaks. We had an amazing vacation. All the amenities we needed. We used the pool every day, and even bbq on the gas grill for Easter. The resort was a little older but very clean. We had a few issues, like the keys wouldn’t work, one bathroom shower handle was broke, the master bath water pressure was like a sprinkle, and the refrigerator motor broke as well. Maintenance and security took care of all our issues right away. Very promptly. I bundled this resort on Expedia and the price was great. I honestly didn’t mind the the older resort, since they came quickly to any needs. I also like the fact we had a washer and dryer, with the entire kitchen and dinning room for our family to enjoy family dinners. I would definitely recommend and stay again!

Will not stay again front desk was extremely horrible and manager only came out was guest was swearing not once came out to help check us in waited while another guest complained for an hour

I absolutely loved it here! Most laid back, stress-free vacation ever. Just a lovely atmosphere and friendly workers. I never wanted to leave.

Our room was clean but damaged. The tub in the master had been replaced and not with the jetted tub it was supposed to have. The staff were ok other then the front desk staff who rudely refuse to let you check in with them unless your license won't scan on the machines. Can't check out with them either. To me that is not very customer friendly. Also was told I could use my CC for the deposit only and got there and I could not so the whole stay had to go on my CC which isn't what we had planned.

Rooms need to be updated and cleaned better. It is also hard to get in contact with the front desk to report any issues.

Property is outdated

This place is horrible and r all theives

.

The pool has a bar and large hot tub highly recommend loved the interactions with the ducks also didn’t realize they had a splash pad until the last day

I've been to this resort many times but never had I had to complain or leave a bad review. The room was big, but everything looked outdated and old. The carpets were dirty. The living room television was small. To top it off my daughter could've gotten burned with the hair dryer.

Let me just say that I would not repeat the mistake of staying here again.

My rooms smelled like a dog was in there and couldn’t get comfortable.

Room had some damages, needs an upgrade, furniture was worn, bath needs some fixing as the bathroon caulking was peeling off. TV are super small We did not have to deal with staff much as the have self check in. We ordered towels as the room for 6 guest only had two towels in each bath. They were courteous on the phone and helpful.

Where do I start? I guess I start with the fact that, when I first got there, I couldn't even check-in even though it says 24/7, check-in, I tried to do the self check-in thing on their chaos. It wouldn't work, I tried figuring out where the people were, but that was kind of difficult too. They had a little sign sitting on their desk, saying to call this number to check-in, so I called this number to check-in, they sent security over there. To check me and he was great. The security officer that checked me in, he was a wonderful guy. I felt bad for him, but he was a wonderful guy. And the reason I felt bad for him was because he was running around like he had a chicken like his head was chopped off and I can guarantee not getting paid to feel like that. So, but you're northern there now the professionalism in this place, not At all, what I call, even close to half professionalism, let alone full communication sucks. It literally cost me almost $700 for a 2 night stay in this place because I had a $165 already put on a payment, then they canceled that reservation, even though I was already in the room, which doesn't make really any sense to me but anyways they canceled it. Because\n I didn't come in and sign paperwork. Well, somebody never even came up to my door nobody even came and said anything, so really, in all reality, if somebody would have I would've known how is somebody supposed to know when they receive an email that says your booking is confirmed, And you're set

The property is stuck in the 80's, and could use major remodeling.

Rooms are very old. ACs are extremely loud. My initial room felt unsafe. Staff was amazing. They moved me upon request, but the rooms need to be completely redone.

The floor was disgusting when we got there but they cams and mopped and apologized.

I was really not happy or impressed by this resort. Checking in was fine but the actually property and rooms and services was not to my standard. I booked a suite for 5 people and the whole driveway parking lot into our suite was full of bumps and wholes. When we opened our door it smelled like someone ate buffalo chicken the night before and the doors to the bathrooms and second room were locked which I had to call the front desk and wait 30 min for security to come unlock it, mind you I paid early check in fee which I would rather have not paid and get back. I noticed the carpet the furniture and some areas of the rooms were dusty old and smelled bad. The tv in the master bedroom was so tiny and no good channels. The second day I realized no one came for room service and I called for more toilet paper, towels and garbage clean and they just through 2 rolls or toilet proper inside the front door. Trash was never cleaned and I know we had to submit a ticket for things which I did and never happened. There was a laundry machine and dryer but no detergent? Only nice thing was the pool and good thing we spent most of our vocation days out.

I recently stayed at Legacy Vacation Resorts Kissimmee while celebrating my mother-in-law’s 79th birthday, and unfortunately the experience was very disappointing. I specifically requested a handicap-accessible, downstairs room well in advance due to her mobility needs. When I checked in, I was told that the room number I had been assigned online was given to someone else, and instead we were placed in an upstairs unit, which was extremely inconvenient and stressful given the circumstances. It appeared that our accessibility request was not honored at all. To make matters worse, none of the self-check-in machines were working, forcing guests to wait in a long line. We stood there for at least 30 minutes, largely due to inefficiencies at the front desk and an extended complaint being handled while others waited. The check-in process was very poorly managed. Once in the room, the overall condition of the property was underwhelming. The carpets were dingy, the room had a musty odor, and it was clear the unit was dated and in need of updates. This was not the quality or comfort we expected. Accessibility requests should be taken seriously, especially when clearly communicated ahead of time. Unfortunately, between the check-in issues, the room reassignment, and the condition of the property, this stay did not meet expectations and added unnecessary stress to what was meant to be a special family trip.

The tv in the bedroom didn’t work the first night and I didnt get the room type that I booked.

Nice rooms

yes needs road work badly near my condo.

Check in was soo long waited 35 minutes to check in only to get to our room and the ac was not working. Had to go back down to the office and then get put in another room to only miss our dinner reservation we had set up already because it took almost 2 hours to do. Staff was friendly, d resort nothing fancy but somewhere to lay your head.

Outdated, lack of service.

Enjoyed are stay definitely will come back. Quiet close to events

The AC worked great!

It was as great place for the price! Only reason for 4 stars was it was a hassle to get keys to our room. We arrived super late an no one was at the front desk. So had to call and wait almost an hour and a half before getting to room. They did give me a late check out over the deal so it gave an extra hr of sleep time.

Our room smelled dirty like stale smoke. The only light in the room was a wall lamp that was falling off the wall. There were 2 conjoining doors in our room. The one in the bedroom was not sound or light proof. Could see light coming from the neighboring room all night long. The conjoining room door in the bathroom was just odd. The room did not have black out shades, just blinds that did not close all the way, so we were treated to a flashing street light all night long.

Thanks

The staff was very friendly and helpful. The room was nice. Could use a little updating. But we would definitely stay there again.

The rooms were horrible, first room felt like inwas in a box and beds made so much noise. I was switched to another room much bigger but the AC did not work. Overall I did not have a good experience.

The rooms were very clean, reception was friendly and attentive. Area was nice and quiet. Definitely would sta here again.

Bathroom needed total overhaul and climbing into a 2 person hot tub with no handles was ever dangerous and slippery to take a shower , what were the thinking and to keep this for 30 years. Cabinets needed replacing

Had a great time here with my family , rooms had a bunch of space for us on our week stay. Only thing is the pools although said to be heated was a bit cold. The room was very clean . Bed sheets/ blankets are I bit hard could definitely be softer but we made due. I would absolutely stay here again, staff was also always very friendly!

The rooms are alright, could use a little renovation

We enjoyed our stay at the hotel. The room was plenty big for all six of us. We had two rooms (one standard hotel room and one smaller apartment) that connected by doors. The place is older and it has some wear that is obvious. They keep it well clean as best as they can though. The man pool is really nice. However, if you stay in the Oaks it is across the street. The pool bonus was colder and the hot tub was broken. It is had inside and outside though. We would there again but it’s not fancy. The staff are very friendly.

Staff was always super friendly and things went smoothly even though we were very late checking in

Conveniently located near Disney.

Check-in was horrible. Line was over 1.5 hour wait with only 2 agents working. Resort is a bit outdated but was ok for the stay.

Everything is good

No one was there to let us in. I called and confirmed before hand. Also there was a rusty razor left in the shower.

They need to Remodeling that Resort because the rooms are in bad condition the carpet is dirty and the furniture are olds dirty need to put more atención.. but the staffs are very nice thanks for everything

In okay but just very old everything

It’s ok, not the best but it’s affordable. The washer is not working properly. Other than that it’s not bad.

Room was

Very outdated.

We could of used more light in kitchen area

The room was dilapidated from 1973 and others, like our friends, were renovated. They couldn’t move us to another room the first night. The other 3 nights were in a single room when I paid for a Deluxe 2 BR Suite. This property looked to be current with Clark Griswald National Lampoons Vacation with Sanford & Son amenities. I wouldn’t send my worst enemy to this property.

I really love staying here. We got a 2/2 suite. It was awesome. Very clean, spacious well equipped and well located. Full kitchen. 2 tv, amazing and quiet property, well maintained. We even took out dogs, they have a doggie park. Cant wait to go back. Also great price.

Great place. Easy check in check out.

Clean room, nice staff very helpful. Good location, good location to WDW to take Ubers

Can’t say it looked like the pictures. Very run down furniture/kitchen cupboards and two of the glasses were cracked. But for the price I guess you can’t expect much.

Se escuchaba todo lo de la otra habitacion

Spotless

ask the manager to help out, he could not be bothered place is old and neglected

Loved the heated pool, room was nice. Close to Disney

The room felt extremely dated, the person checking me in was rude, the thermostat did not work so I could not adjust any temperatures

Exactly what you can expect for the price, some older amenities but still enjoyable. Nature was nice

Older resort, very clean, nice service, staff friendly and helpful.

The room was fine - King Suite, although it was very dated. Furniture was old. Bed was ok - springs. Shower head was inside a soaker tub - biggest issue as very cold showering since it was enclosed and the shower head didn't provide much stream. I didn't have dish soap. Coffee machine wasn't working the first day. Staff were responsive replacing. Don't expect any room service. I was there for one week. In-room washer and dryer with one laundry package provided. Pool was warm. Gym was fine. Overall it was decent value for the price. I had no expectations going in.

Room needs some upgrades. Not much interaction with staff. Lots of automation

Pretty decent place we didnt get to explore a lot of the resort but the one bedroom suite we stayed in was nice and clean it was kinda like a one bedroom apt it was pretty cool with a huge soaking tub which was nice

Good price, but super thin walls.You will definitely hear the people next to you.Not add a lot of privacy did not\nGet a chance to explore the rest of the property

The unit was amazing and the staff was very helpful. Nancy was very nice.

The staff was very c

Perfecto súper cómoda

The stay was exceptional! The check-in receptionist Nicol was so gracious and very friendly. The cleaning staff, security, and everyone that I met was great! The rooms were very clean upon arrival and anytime I needed extra items they were delivered quickly.

The room was very neglected, old style , needs a major update. The main door was broken would lock properly. The master bed was very broke down . The room had dirty floors. However the staff was very nice.

Everything was amazing

Needs to be updated .

Dangerous area

Checking in by kiosk,

Staff is great!

Staff is awesome! The front desk, cleaning, and security was very accommodating.

The check in experience was great. The lady at the front desk was wonderful. However, after going into the bedroom I was disappointed. The suite that I booked and the one that I got were completely different. The one from the pictures had a jacuzzi and mirror glass walls. The one I got was nothing like that. When I called the front desk, the gentleman told me that jacuzzi rooms must be requested in advance (I didn't know that) and that there was nothing he could do and hang up. On another note, the entrances for most of the villas are not well Marked. Even delivery drivers had a hard time finding the place. I had to meet him halfway in 38-degree weather, because the front desk would not accept the delivery and call me to pick it up. With so many options around the area for lodging, this place doesn't go above and beyond for their guests. I will never stay here again.

Todo estuvo excelente!

First not water Saturday morning we could take a s shower and the floor was dirty. I don’t like at all the amenities and furniture horrible. And the rooms smell very bad.

The room was basic, with bottles of pills placed outside my hotel room. It had an old smell but appeared clean. Considering the price, it was acceptable. Although I paid through Travelocity and received the bill at the hotel, I’m currently waiting for my refund. As for whether I’d stay there again, I’m not sure. It wasn’t terrible, but I didn’t feel like I was in a hygienic environment.

Nice room and clean.

The room was good but needs a little help in cleaning and also more kitchen utensils . The staff was ok. I left a day early because there was no water in apartment but they refused to give me a discount

The "resort" was very outdated, the kitchen needs a redo. The counter was about to break. Master bath tub faucet was loose to the point of you touched it it was almost in your hands.

Staff was excellent but everything in the room needed updating.

Good ! The staff is very nice !

Habitacion necesita shampoo acondicionador

I had ideal paid for 3 nights however due to the inclement weather back home I had to fly back a day early. They still made me pay for that extra night.

The communication and friendliness of the staff was a plus. The room overall was nice, it could use some updating. Our biggest issue was the room smelled of mildew/mold really bad. We asked for an ozium or similar machine to be ran while we were out to help alleviate the smell, but it never happened as promised. Having 2 small children, a highly asthmatic 81 yr old and having asthma myself the smell made it unbearable. We literally only slept there, had we actually needed to be in the room or use it for more than to sleep we wouldn't have been able to stay with the smell. Overall the area was nice and near pretty much everything. If the mildew/mold smell was completely alleviated I would consider staying here in the future.

Staff were very friendly. The 2 bedroom suite was clean. The bed were comfortable and it had all the comforts of home

The room is extremely run down. The shower faucet did it work. The cabinets were broken. The kitchen was missing stools and wine glasses.

I did the self check in and I didnt get the room key from the machine. Had to make a long line in the front desk to get my key becaise there was only one person in the front desk. I cant believe it there is no washer and Dryer in the resort.dryer area in the resort.YES! a RESORT.

Accessibility Issues We specifically booked a handicap-accessible room, but after payment we were informed that no accessible rooms were available. Instead, we were placed in a second-floor room with no assistance. My husband recently had back surgery, which meant I had to carry all of our luggage up two flights of stairs on my own. This was extremely difficult and unacceptable given what we had requested. Room Condition and Maintenance The room itself had numerous problems: The door dragged on the floor and caught every time it was opened or closed. The toilet was clogged for two days. We were told a maintenance worker would arrive within 30 minutes, but after waiting for hours and repeatedly calling the front desk with no answer, we went to bed at midnight. Maintenance did not arrive until the next morning. The shower was very difficult to operate, and my husband had to fix the shower door himself just so it would open. There were cigarette burns in the bathtub, despite this being a non-smoking room. Amenities and Cleanliness Basic amenities were either missing or unusable: The coffee provided did not match the coffee maker, and there were no refills. There was no silverware, cups, or cloths provided for basic cleaning. The televisions barely worked, with muffled sound and poor quality. The carpet was old, the beds were sagging, and everything felt worn out.

Very nice and clean stuff very friendly and rooms were just perfect

No! bathroim lock

The check in process was extremely long wait. The machine was not in working order. We experience a horrible with insects and ants in the room. There was loud music playing outside our room at 1am.The wifi Internet was not working. The beds were very uncomfortable. Limited parking space available at night.

Need to improve the clearness. Price should be lower.

This place looks like it was once a beautiful resort, but has been serio

We had a great stay

Super spacious and comfortable room, very clean and friendly staff!

Doors were hard to open and shut. One of the bathroom sinks was stopped up. But other than that it was good!

The room was in good condition but since I booked through Orbitz, they couldn’t find my reservation. I then had to reach out to Orbitz so they could contact the resort. Then after checking in they informed me that the pool heater was broken. There’s a resort fee that they tried to charge me twice, and they put a $100 hold on your card. They say you get it back but I haven’t yet.

The room was very clean. Housekeeping staff was very accommodating and friendly!

La peor experiencia que eh tenido en toda mi vida . Mal servicio. Habitaciones en mal estado. Sucias y con malos olores

I have already submitted detailed feedback. After repeated attempts, i finally located my room in a dimly lit parking lot across the highway from the check in point. 10pm at night, and there were no lights operating in the parking lot. When i got in the room, the lights didn't work. Using my cell flash light i discovered the circuit breaker in the bathroom had been tripped when the hair dryer was plugged in. Then i found a roach on my bed the next morning when i woke up. I insisted on a different room. After rechecking in, it took 3 drives back around the complex to the front desk to get a key to get in my room. Turns out, there were 5 other customers the same day who couldn't get in their rooms because the electronic card wouldn't work. Only way they could get me in was to give me a matter for the room. Getting resituated in my second room took over an hour, because reach time i went back to the front desk, I had to wait in line. There was only one person working the front desk at all times during my stay. Up to this point, everything associated with my check in and my room was a disaster. When i finally got in my second room I discovered my room was an upgrade - which was actually nice. And i was pleased to see the resort fees were waived for the 4 nights i was there, as i was promised. Finally, everything worked out, but i will never return to this property in the future. I'm will be choosing another property from now on. Very unhappy.

room needs deep cleaning and needs to be upgraded

Will never stay here again. By far the worst hotel I have ever stayed. Ever

The room was clean. Quiet

The air conditioning was old and not working properly. I do not recommend it to anyone—worst hotel of my life. I never imagined this could happen with a Hotels.com.

The room was dirty with hair on the bathroom walls

everything was good

The room needed to be updated. The pool and hot tub was not working. The hot tub was one of our main reasons for getting this hotel.

I would not stay here again! Lacking cleanliness and I can’t believe how outdated the units are! For the price I paid I expected way better.

Safe parking

Close to many stores and restaurants.

Bathroom was clogged and they didn’t fixed for

Close to everything

Cleanliness was lacking. Floors not swept or mopped. And even worse the bathroom. Tub had Pubes from the previous stay. Bathroom door was sliding. With no handle on it and no lock. Small tvs. My first night was me cleaning everything to feel good about staying as i couldnt wait for a refund to get another hotel. Don’t recommend staying here

Several maintenance issues but still handled quickly. Small ants everywhere was a big issue!

Check in takes way to long meaning always a line at reception, smelly room and dirty floors and vanity units not in great condition

Need some updated furniture and kitchen appliances. Also make sure that the Pictures align correctly from third party sites

1st staff i met closed door on my face everyone else was pleasant. Easy check in check out (able to do virtually) . Not much amenities or activities, everything was run down, broken or old. There was a gym and a couple hot tubs and pools. No security anyone in the neighborhood can use the facilities. The tubs shown in the images dont work (the jets are not operational just shown in images). We also thought we would have a walk out part but thats also just for show. It’s more like a motel than a resort. We had a room swap because of the tub which was nice but the room was worse and more run down and tiny even with an extra room. The drinking glass exploded in our hand when drinking from it. Toilets flooded. Paint and wood was chipped. The faucet and metals were browned. If the service wasnt quick it would be 1 star. Hours of operation wasnt convenient. Close to other resorts and eateries . No breakfast, just a few breakfast sandwich for purchase. We had to eat out of the location or buy food to cook. We wont be back there but we enjoyed the pools and gym. Room service hard to figure out. Cleaning service, maintenance or trash pick up must be requested on app individually every time. For over $100/night i think i could have went to a hotel or tried another resort. We go to florida annually sometimes biannually. This is a very cheap end type of spot. If you dont care where u stay this is it.

WIRES!! I asked for a floor DBL unit because I am disabled with MS and had my service dog with me and was placed on 2nd floor with no elevator!! We were suppose to stay Friday 01/02/2026-Sunday 01/04/2026 but we ended up leaving Saturday morning on 01/03/2026.

Booked the room for the large tub in the suit. After getting back from the pool area went to draw a bath to only semi warm water then after a minute cold water. Tried few times before calling the desk and they sent someone who dismissed my request saying it was hot and then calling the desk again they said it’s what it is and checkout is at 10. 100% never coming back

There were no pool towels provided, and we were not given any information on how to obtain them. Another guest told us that towels were in their room, which added to the confusion. We attempted to contact the front desk via text, as instructed, but received no response and had to call instead. We were then told to pick up towels at the front desk, which is unreasonable given the distance. Walking that far is impractical, and driving risks losing an already limited parking spot. Additionally, constant dog barking from the neighboring unit was extremely frustrating and disruptive. Overall, this stay was very disappointing, especially since we have previously enjoyed staying at this property and expected a much higher standard.

Always enjoyable.

Not bad

Very good location, quiet place to relax and a very big clean 2 bedrooms apartment. However the rooms are a bit old (furnitures and TVs). Also has a humidity smell.

BUT… spend the extra $40 to stay somewhere that isn't full of mold and has more stuff for kids. Our room smelled of mold and my allergies were insane the whole trip. Theres not many kid friendly bike paths or activities… the mini golf course is concrete, no playground or anything other than the sand volleyball court. Location is prime though.

Upon arrival to check in all systems were down and had to wait until the technicians repaired the system with no estimate time of service

The room had a funny smell that wouldn’t go away. The rugs needs to be cleaned. Other then that the room was okay. It was spacious and comfortable.

Room was ok.

Room had a strong odor of cigarettes. Carpet was old and dirty. Tile floor was dirty leaving socks dirty when walking with no shoes. Sewage smell when running water. Lamps broken. Bathroom cabinets had old wood do bad at the bottom there were holes and chips. Linen smelled of cigarettes. Cable was in and out. Did not feel safe in the area. Front doors were loose.

Yes

We loved the location, so convenient! We also loved the staff,very friendly and helpful. The room was clean and space was great. A little updating would make it even better but with the best price in the area it was way worth it!!

Parking, clean room

Property was clean and well kept. Staff was always working/friendly. Rosie at the front desk was exceptional. She worked the night shift and made sure we receive clean bath towels even though it was very late when we arrived back from the park!! Survey mention about free breakfast, that is not offer here.

Everything was clean and our family enjoyed

Third stay and we love it! Clean friendly staff and just amazing overall highly recommend

The staff were very professional and completely inviting. That is appreciated. The room was clean just a little outdated.

In room, Furntiture was bit exoected

It was nice.

Everyone’s nice hotel clean shopping centers and restaurants walking distance

Only took 3 times to get into the room. Which at 11:30 pm all we wanted to do was get into our room and relax. Room was comfortable for 6 people.

There were ants 🐜 in the restroom.

To check in it took more than 45 mins. The room wasnt what i excepted It was a 2 bedroom suite and it accommodate 8 people and there was only 5 towels. I called and they said they would bring more towel in 20 mins. 5 hrs passed and nothing, called again and in order to get 8 towel i would need to exchange the dirty ones for clean one but how when we didnt have 8 towels. And that took another 2 hrs for us to get towel.

Moved my family to another room and in the second room the Toilet was broken Hot tub jets didn’t work Poop in the swimming pool Sofa bed won’t stay open to sleep on

This was my third stay at a Legacy Resorts property. The suites are well-appointed with everything you need and are very spacious (they were apartment complexes at one time). Some areas could use updating; however, you do get a quality stay for your money. Both locations that I have stayed at in the Orlando area have great locations and are close to everything. I will definitely stay at Legacy Resorts again.

Everything was perfect definitely recommend and I will come back

Front desk ladie was rude and most definitely NOT helpful in fact she was trying to over charge us not knowing we will receive an instant text of amount trying to be charged and when I asked why she said it’s not her charging it’s the computer, total BS!! the rooms were dirty and had bugs everywhere. Rooms had a very bad smell. The walls are so thin it seemed like the people next door were actually in our room. And to top it off the beds were so uncomfortable. I would never ever stay at this “Resort” neither would I recommend anyone. I was booked for the whole weekend but checked out after my first night and of course no refund!! STAY AWAY FROM THIS PLACE

Beds comfortable. Nice pools. The walls of the room was thin. The family beside us were up till 12-1am every night partying. Hard to sleep.

good

Everything is old. We had to struggle to get the shower on. And the jetted isn’t jetted. It didn’t work. We didn’t stay for breakfast.

I recommend

Very nice for the price! Will come back

Yes room was okay need to spray for bugs staff was nice

Everything

One of the best parts was having access to multiple pools and hot tubs — there are three pools and three hot tubs total, and we even had a pool and hot tub all to ourselves at one point, which was amazing. The front desk staff was super friendly and answered all of my questions without hesitation. Our room was also very clean and well kept. This has officially become our new favorite place to stay when we visit Florida, and we will definitely be coming back.

Everything was great

Just sad that all 3 hot tubs had faults . 2 no heater . One limited jets ( reported in summer 2025) . One broken for 4 years ! (First reported in feb 2021)

Good stay

Water was pouring out from the ceiling, living room lights didn’t work , bedroom 2 tv was broke . I’ve stayed here several times and this eas the worst

Terrible experience. Room smelled like cigarettes, there was dust everywhere. Immediately had to checkout and rebook elsewhere. Hoping to get a refund

Dirty; people next to us loud

Property needs updating

The Room needs more attention with the maintenance crew. Maybe a update! Toilet Looks like Old fashion! The Vanity Fair! Some paint really bad, and Damaged

The staff is super courteous and the place was clean.

The customer service was great and the room was spacious and quit area to relax on a vacation.

All was amazing. Our dishwasher did not work and the air stopped working halfway through but maintenance came the next morning to fix it

The room was spacious and clead. Gyrod was great.

Staff very Courteous, we like the stay

Perfect, we love it the stay here. Very quiet and the room is very comfortable

Had a room booked and staff misguided me. I did not stay the night there. They gave me a room number that did not exist and had to drive home back to Southern California.

not good

Buena localización, tube un inconveniente y se pusieron en contacto conmigo y me resolvieron, el personal es sumamente amable con el publico.

No it wasn't, staff was great gave me a room with lights not working they were nice enough to switch. But next room had no tub and i have a 4 year old

The second room wasn’t any better—same moldy smell, the central AC didn’t work, and the connecting door to the adjoining room was broken. The wall AC unit was completely iced over and also didn’t function. We were told we would be moved again, but after a long wait, we were instead given a “renovated” room that was clearly done very poorly. On top of the room issues, none of the room phones worked. We tried calling the front desk from our cell phones, and that’s when we found out they turn off their phones when the lobby is busy. We arrived around 10:20 PM to check in and didn’t receive our final room until about an hour and a half later. During that time, several other guests were also at the desk complaining about similar problems. We booked through Travelocity, and they were no help at all. They told us no one at the hotel would answer their calls, so they would email the property and get back to us in 24–72 hours—which was well after our weekend trip would be over. We finally received a response after we had already checked out, stating that our request to cancel due to the conditions was declined. Would not recommend property/Travelocity

Ac went out the toilet ran all night there was ants in unit all in our food

The staff was really nice and helpful! I totally recommend it!

I stay here a couple times a year, pretty much exclusively stay here when in Orlando. And the

Alway decent

Hot tub was cold

Great room

Parking felt safe, apartment was was very clean and comfy.

It was not as big as I expected but I was able to get an early check in which made up for it. Easy accessible parking in front of the building.

bugs!!

The room was very dirty. The furniture had dust on it, the bath shower had mold on sides and floor. The kitchen had a leak, which got our travel bag wet. Water was dripping down kitchen wall and it was coming from the leaky ac unit upstairs. We tried to call front desk, was on hold for over half hour. Nobody answered to let them know. A guy next to us had no ac. They were moving him to another unit.

Everything is perfect here. Staff are polite and professional and the apartment is spotless and really nice. We have all the amenities we need.

El lugar es muy inseguro es un complejo de casas de la letra A la Z me dieron una habitación en la letra O y era un lugar inseguro a lado de un basurero, la habitación estaba en un lugar muy oscuro y olia a mucha marihuana, y los huspedes vecinos de habitación esteban haciendo mucho ruido y bebiendo fuera de las habitaciones, seguridad fue a tomar fotos y llameles la atención. Me queje con administración me cambiaron de habitación a las 3am de la mañana y no me rembolsaron y mi deposito tampoco.No lo recomiendo cuidado!

The room is nice & clean but there was not much staff for check-in help. Pretty bad when you only have a machine to give you your keys. Too automative and not very personal.

From the time we checked in until we checked out we had issues. Check it was inconvenient due to one of the front desk workers insisting that we use the self check in option only for it not to work and he had to check us in. Then we asked to be on the bottom floor due to my husband knee and was placed on the second floor and told their wasn’t any other options. Upon reaching the room there was trash in a bag by the door and the connecting rooms were closed off our locked. Had to wait over 45 minutes for security to arrive to finally lock the connecting rooms. Oh and we couldn’t call anyone due to the rooms not having phones and we could only text the front desk. We stayed for a few days and was only left a half roll of toilet paper. Had to wait 12 hours for toilet paper to arrive. We left at 12 and asked the front desk to drop off fresh towels, toilet paper, and trash bags to come back to only large towels in a bag by the door. No toilet paper and no hand or face towels. We frequent this resort almost 5 times a year and this was by far the worst experience.

The convenience of where the resort is located

Room was filthy. Floors were so sticky your shoes squeak when you walk. Mold in sinks and shower.... Graffiti inside the room was spray painted over....homeless people sleeping in doorways.

Staff was very nice room wasn’t ready however we didn’t wait long.

The property is beautiful but we had an unpleasant experience. We travelled all day long and checked in around midnight because we live in NC, the room was flooded. We were exhausted. Maintenance didn’t show up and the front desk decided to change us to another room around 2am. Consequence: we didn’t sleep well and we missed most of the day…

Automated checkkn failed

Awesome very clean friendly place be back soon

The lack of communication and the malfunctioning jet tub were significant issues. Additionally, the pool bar should remain open later, as the pool is open until 11 p.m. The check-in process could be improved to avoid confusion when providing room directions. Lastly, the bartender should provide better service and offer better TVs.

The check-in kiosk is awful. Everything is very dated. The light right behind the building is bright all night so you need black out curtains.

Excellent room

Great stay. Will stay again.

The Legacy Vacation Resort in Kissimmee was very nice. The location was very quiet and the room was very spacious. It was the perfect space for a weekend get away.

Staff was very nice. Room was clean.

The rooms were outdated some appliances did not work or were a hazard. There was very little lighting no stools for the bar area the trash was not emptied daily from the room when asked for it to be picked up we were told to leave it outside the door the second time we did that it sat there for two days. The toilet paper and towels were not replenished we had to call to have more brought daily. Our room was not ready until almost 7:00 pm. There was just so much wrong would not stay there again

We have not help from the staff, we had to find the room by ourselves at the middle of the night

This was a total misrepresentation of advertisement by Expedia Highly disappointed

Everything was amazing!

Very quiet and conveniently close to everything you want to do and eat.

Everything about my stay was amazing! I loved my room and the staff but the cleanliness was the best part! My family books here every October and we wouldn’t want to book anywhere else! Thank you for being the best!

Good base for the parks and local amenities. Good spacious apartments

Terrible experience. Arrived and was sent to a building with a key card for a room. Went to the room - looked like apartments with decor on the windows and NO key pads - just doors with locks. Went to the room they told us - and lights were on and people were inside with a sign on the door that said "Welcome to our home". Called them - they said it was assigned to us and "That was weird". Went over to the check in area again as they recommended and the woman asked if we were sure it was occupied -we said lights were on (it was dark out), there was a "Welcome to our Home" sign on the door and no key pad. We said we were not going to look in the windows beyond that - she then disclosed it's a TIMESHARE. I said I booked 1 night here as a hotel - not at someone's timeshare. We were put in another room where the water pressure was basically a dribble with pubic hair in both bathrooms - one of them STUCK TO THE CEILING. There was a SUPER intoxicated man stumbling outside as well. DO NOT RECOMMEND.

when i got there was no reservation, they finally found it. the system was down, there was no communication. whatsoever, and it was 2 two and hour when put in room ,i was a slump, i came back the next to changed room to main Building, it will be time i will book any with them,.

The rooms are pretty big. We stayed in a 2 bed 2 bath. There isnt a lot of hat water, so if 2 people are showing in both bathrooms you gotta be quick. The room needed to be updated. Our room had a very old stove and oven. The tvs in the rooms were very tiny. The staff was very friendly!

This was just a quick night stay before we stayed on Disney property. Location was great. We stayed in the buildings across the street from the main office. They were obviously older and were not in the best condition. Street lights flickered and gave off a seedy street vibe. The room was big, we had a 2 room suite and room for all five of us. My biggest issue was that the AC did not work at all and being from the Midwest and staying in Florida, I need my AC. The bathrooms were a bit dirty as well. Glad we were only staying for a night, I do not think we would have stayed in the room we had for any longer.

We are pretty sure the floor in the room had not been cleaned in a while. When walking barefoot inside the room, our feet became very dirty. The shower handle was also coming unscrewed from the wall.

The check in was a nightmare. We waited over an hour in line. They had one person checking the guests in. Everyone was very frustrated!!

Smelled like sewer it was disgusting, ceiling was leaking in the restroom

This time not so much, i checked in on my phone. But I still had to wait in line for an hour before getting my room key. They only had one person at the check in desk with a line of people out the door waiting to check in. The room had blood stain under there thermostat and someone put tape over a spider and left it. The room was ok the bed was the best part. I didn’t call the front desk because of the experience I had before we were only going to be in the room for a night.

Always wonderful stay. Room was nice and clean smelled as if it was just cleaned when we got to check in at 2:30pm. Only complaint I had was spot on one of the pillows

Pool was to cold .jacuzzi nice a big .but is was a great experience and had lots to do golf volleyball basketball games rooms events in the pool area 😀 👍

Took two hours to check in. Had to wait over an hour for a new room to be reassigned after doing check in online due to room assigned being out of service. Stayed here multiple times but this was definitely my last time here.

Great value. Staff is very friendly and helpful

I try to call from desk nobody answered Also theres no security around I also ask if I can least check out an hour because we could get any sleep and they no

Overall the property nice. Clean and good amenities. Spacious suits. Great location. Hot tub closest to use didn’t work one of the days. Rooms could definitely use some updating. Sofas and beds were not the most comfortable. Getting smart tvs would be a plus as well.

Es mi segunda vez y no me arrepiento.

Nice property clean

Excelente

Everything was good the place could use some updates my toliet was shaking but other tgan that i will be booking it again

Clean rooms, lovely staff and family friendly rooms and activities

Love this hotel

Quiet area! Great location

Maintenance is the big issue here . The hot tub by the original reception now a gym has been broken for four years. I report it each year . It just blows out cold air not air and water . The main hot tub next to check in only has two jets left working of the 12. Also the timer is broken so it stays on 24 hours ! I reported it in day one , nothing gets repaired at legacy . The rooms are the same . Our room had as toaster with live wires poking out the top , this was replaced . Things like power sockets are smashed with bits missing . The fridge was so noisy it kept us up at night, it was like a machine gun . Reported three times but not replaced . A once fine hotel complex is now falling apart .

Everyone was outstanding

Great place to stay with friends and family

Room was very cozy and comfortable

Have always had a positive experience.

Great property amenities and lovely rooms that feel like home.

Me and my family have stayed here several times! Very clean spacious and the staff are very friendly

This is the 3rd time i stay it is nice and the price is perfect

It flooded I couldn't sleep in my room bed and pillows were nasty

Staff was very welcoming

The apartment needs updating

Experience was good but had to pay for early checking when the room was already sitting there ready. The bed wasn’t too comfortable and made lots of noise when you rolled over. There was no counter space in the bathroom just a little sink. Furniture looked old and worn out. The pool area was nice and the staff was also pleasant to deal with.

I loved the style of the property, it met my family needs during our visit, they were responsive to our requests, friendly staff, the amenities offered (kids loved the game room) the gym, basketball court to name a few, fully stocked usable kitchen

I and my family use to vacation here all the time I remember when they use to give pool wristbands the rooms where way better the staff just everything has now changed the room had bugs had to change rooms place just needs to be updated and renovated time to spend some money I will not be coming back I have a new location for vacation

Great staff beautiful grounds

This resort is my favorite it quite and it’s close to things that the kids enjoy

I didn’t like how there were ants inside of the bathroom and roaches.

Pictures are misleading for a standard 2 bed room. The coffee shop mentioned was not opened for our mid week stay. There was 1 coffee pod in the room with no instructions as to how to get more. Thankfully we were busy throughout our trip and didn't spend much time in the room.

We experienced several situations that displeased us about the hotel. First, two individuals on a motorcycle entered from behind the room we were staying in, and we called security, but they never came, and those individuals emerged from behind the rooms at 2:00 a.m. Second, when we returned from a walk, we found the kitchen flooded with rotten water. We called at 10:00 p.m., and the maintenance man arrived at 10:45 p.m., angry and scolding us because we called almost when he was due to leave his shift.

Great

Great

The room was horrible the bed was broken with a whole in the middle when you lay down.The edge of the bed when you sit down you sink in as well. I seen bugs in to the room and bathroom. You can hear all type of noise from the room next door. My AC stop working twice. Won’t be staying there again. When you walk in the room had a bad smell.

Everything close to the parks close to walmart it was the perfect spot

The start was the bed was horrible.the tvs were messing up.one of the burnings didnt work .the matienance guy said all this should be checked before hand.the shower leak water so the water pressure was horrible.the rooms are made with horrible insulation,could here people all night.kids banging on the inside door.the pool had no supervision with kids screaming and jumping out of the pool.also in my reservation I put on it had a dog.wasnt aware they charge me 35 a day for service dog.that isn't right.also front desk was very rude and argumentative.

Room had trash on the floor when we arrived. Paint falling in the bathroom, peeling and rusty vents, ice maker doors not work, bar closed early by several hours. The main positive is the staff is very respectful.

Convenient location, good customer service, clean property, nicely maintained grounds.

I felt at home during my stay. The only problem was too much noise was coming from the floor above early morning and late night kids running, but otherwise i enjoyed my stay.

I’ll come again

We had a good time, but place needs some updating. The bed mattress wasn't comfortable and the shower area also needs to be updated starting to show some mold. The room had a jacuzzi but really didnt look cleaned at all to use.

everything is nice, but the jacuzzi didn’t work and they weren’t clear on instructions

Creo que la habitacion necesito un update. Pero de lo de más es muy agradable y esta en un buen lugar .

It was amazing I booked through Expedia and got an awesome rate! I recommend this place to anyone! 10mintues from Disney

Es un buen lugar para hospedarse junto a la familia, bonito, tranquilo y cerca de los parques.

Everything was nice and kept up

This resort was disgusting. Checking in was not easy either. After they gave me a room that would be ok with wheelchair accessibility we headed there to check it out. It was disgusting. There were dead bugs in EVERY single room and LIVE ROACHES crawling all over the counter in the kitchen. There was hair all over the floors and it smelled terrible! I went back to the check in and informed them. They gave me a room that was on the second floor which I could not use due to needing a wheelchair accessible room. I did go t on the room to see if I would somehow make it work and that room was not much better than the first one. My family and I had to leave and spend more money for a place that would be able to accommodate wheelchair for my special needs child. The pictures on line were NOTHING like the actual unit. I have been awaiting an answer for a refund and that has turned out to be quite the hassle as well. We will never be booking at this resort again.

The property is in a great location and very convenient. It does need a lot of upkeep and the cleanliness was not great.

Rooms were ok but floor super dirty and person above had loud music on all night and pools are not clean but other facilities pretty clean .

Staff were very friendly but kept telling me to talk to others and the problems never got fixed- app showed problem resolved within 10min and there was no resolution.

None of the electrical outlets worked. Missing a closet door. Light in second bedroom didn’t work. Water comes out cold in main bedroom bath. I called the front desk for extra blankets at around 1130 pm. I was told they would be right over. No one ever came. Housekeeping was banging on the door when we were given extra time to leave. Lack of communication.

The floor is not cleaned we can feel sand. We have to pay amount to have that cleaned.

We love the stay at this Resort, very friendly staff, pool and jacuzzi awesome, good room, living room, dinning room and kitchen size, only thing that we don’t loved was the room smell but it was fixed with air fresheners

The staff were very helpful and friendly. Property was clean and organized. Highly recommend going there. They are also pet friendly which was wonderful

Wat we did not like: internet connection was very limited. The roof in one of the rooms was leaking when raining. There were insects ( beatles) coming in to the room through the vans.