Clarion Inn & Suites Kissimmee-Lake Buena Vista South

Plenty of parking. Confusing to find and get to room. Pool was decent. Fitness center was closed down with no explanation. Can't cut through the lobby if you arrive after midnight. Paid for a king room and was put in a double queen and told there weren't any kings available. Ac sounded like it was on its last leg. If you want fresh towels you have to take the dirty ones to the front desk and exchange them yourself. Beds were terrible and hard. Nice mirror at sink to get ready. Mini fridge/freezer didnt get very cold. Only cable on tv and it didnt work majority of the time. Bring your own pillows because theirs are pitiful. Staff was friendly. Only breakfast available m-f is cereal, milk, oj, muffins, toast, and 1 waffle iron to use. On weekends they have all of that and eggs and sausage. Wifi did not work at all. And housekeeping is not bilingual, only Spanish speaking. Overall you get what you paid for, very cheap decent hotel.

The staff were amazing, but the TV. Didn't get good reception , the laundry room isnt available and the fitness center wasn't available either. I still dont understand the resort charge ...

Gift store next to the hotel. Very disappointing breakfast. The photos published by the hotel do not accurately represent what is actually offered. Cleanliness is definitely not their strong point. You will find dust in many places, including outlets, light switches, sensors, and other areas throughout both the rooms and the lobby. The rooms generally look like the photos, but they have unpleasant odors and are noticeably dirtier than expected, especially the bathrooms, where we found mold and insects.

Accesible

Nothing at all but the night clerk she was amazing. They straight up found something to charge for. We used a rag to clean up a coffee spill and they charged 25 dollars. How you gone charge someone for cleaning up the mess? They are very rude and don't have the hospitality down pact. I would never stay again. Lights sucked, fridge broken with water leaks. The mourning clerk was rude and told me I couldn't take breakfast only for her to let folks do it in my face like she didn't come and talk shit to me. Then acted like because the woman I asked didn't speak English I was the problem but she knew enough to go tell her what I asked. Also the breakfast sucked and it was worst than jail food. They cut up sausage patties and powder eggs half done. The orange juice container was not changed it had particles in it. The places is not clean properly. The staff works together to steal folk deposits. That's the racket the staff has going. It needs to be investigated and them charged for stealing guest deposits. I want this place to be held accountable.

Muy bueno todo lo único tienen que variar con el desayuno

nothing had roaches

Estuvo bien

Solicitar el día de llegada la limpieza y cambio de toallas porque no lo hacen a diario

Was more cleanup than before The room I stay this time was better than other times I was there no any bad comments

A+

the room had been renovated recently, but the mattresses are terrible. the flooring in the room was nice but the walls, ceiling and doors were all very worn and had paint chips and scrapes. the TV was staticy as all get out, but then again it was made in 2008 so it's pretty old. the fridge was nice and the Air conditioner was adequate. the headboards were pretty dusty though, not dusting properly. I wouldn't stay here again, the property was just ok, the pool and hot tub that I specifically booked because they had closed at 8pm making it a useless amenity for me. I didn't get to partake of breakfast as I checked out at 6:10 and breakfast wasn't set up yet.

The refrigerator & A/C very noisy enough so that they had to be turned off in order to sleep. Otherwise the room was acceptable.

The hotel is old and nasty, beds were absolutely horrendous!

Superb

Cockroach in the bathroom, don’t walk with your white socks on the carpet, they will turn dark. The TV is broken. Staff was nice though.

Mejorar la limpieza y desinfección

Excelente ubicación

The rooms are cleaned. The staff are really nice. The pool and hot tub were amazing. And breakfast was nice and simple. I would stay there again.

Once we walked in the hotel room, A.C was off I knew something wasn’t right. We turn on the lights I review the bed by uncovering it and the pillows were disgusting so I sit on the bed and a cockroach climbs on my leg, I proceed to gather my things to leave and again another cockroach on the counter. We leave to the front desk and ask for a refund because who’s willing to sleep on a bed with roaches and the lady at front desk said they can not give us our money back even though it was not our fault! Horrible experience in a hotel ever!

As expected for the price

Dirty room. No remote in room. Kids crying and bad looking people

Very good

Ras

Superb

Nothing. The staff was awful especially the Assistant GM who would not help the staff while there was a line out the door. Both doors to the lobby were not functioning properly, so it would bang loudly every time someone went in or out. Total disaster and there were even homeless people that would stay within the property pool and surrounding areas. Severe air conditioning leaks.

Staff was rude. Facilities are a disaster.

Nothing. The staff was awful especially the Assistant GM who would not help the staff while there was a line out the door. Both doors to the lobby were not functioning properly, so it would bang loudly every time someone went in or out. Total disaster and there were even homeless people that would stay within the property pool and surrounding areas. Severe air conditioning leaks.

Nothing really. Staff was rude. Facilities are a disaster.

This hotel was a joke. I checked in and less than 10 mins found 2 BED BUGS. I even took pictures to show them and they said send email to property management to get my refund. Now they told me I could not get my refund for a place I could not stay longer than 15 minutes? What a joke!!! Please do yourself a favor STAY AWAY FROM THIS PLACE. Super FILTHY place!!!!

I only stayed one night and it was horrible. Site is clean, no problem with cleanness, but the room smelled like humid, and the AC was all day turning on and off and the room was so hot I barely slept, I even did the checkout at 7:30am instead of 11am, because I was super hot. I told the receptionist about the night I had and about the problem and her only response she gave me with this unique look was “ok I will tell maintenance “. I was expecting a refund or discount or anything like that, but for a good customer service I atleast was expecting “I apologize for your inconvenience “ but she just looked at me side eye and only said that to me and not even “have a good day” or “thank you for staying at Clarion” I really do not recommend it if staff treats customers like that and AC do not work!

Bad

The check in representative was help. The bed is very uncomfortable. It sink and rock. The room doesn’t look very sanitized

The staff was very friendly. The room was very disappointing, this is the first Clarion Inn I've stayed in that was disappointing. The lighting over the bathroom sink was very dull, the room needed a lot of TLC, there were absolutely no pictures on the walls, the door had no security lock on it, and the room was not as clean as we had expected.

The room was very disappointing, this is the first Clarion Inn I've stayed in that was disappointing. The lighting over the bathroom sink was very dull, the room needed a lot of TLC, there were absolutely no pictures on the walls, the door had no security lock on it, and the room was not as clean as we had expected.

The breakfast the staff and the room That the pool was down

That the pool was down

It’s a first and last time booking this establishment. Location was okay for the most part.

The breakfast the staff the room and meeting new people The pool

The pool

The rug was wet and something was boring like plastic. Pool but it was close

The rug was wet and something was boring like plastic. Pool but it was close

The pool was closed the whole visit no filters for the coffee maker and the tv connection was horrible as it was nothing but static and the sausage in the Continental breakfast was cold as so was the coffee

Hotel itself is very nice and so are staff. Refrigerator did not get cold and TV had really bad signal and I could not get clear picture on any channels.

Bad

No TV and no Wi-Fi. The bed was old and made lots of noise when moved or rotated. I ended up leaving a few hours after checking in to another hotel.

Resort fee.

No TV and no Wi-Fi. The bed was old and made lots of noise when moved or rotated. I ended up leaving a few hours after checking in to another hotel.

They only do housekeeping during the stay by request. The towel situation is ridiculous. They put two towel sets in the room. You have to walk those to the office before getting more. We had 4 people in a room and could only have half the towels we needed. The facility was clean. The office staff was friendly. The breakfast was decent.

Exceptional

Very good

Pleasant

Hotel was old and a bit rundown check-in process went smooth with front desk. Breakfast buffet was only average. It did have waffles but one of the waffle machine wasn’t working so it cost a great big back up with the breakfast crowd. There wasn’t much other breakfast food available to have coffee things like that so it was not a very good breakfast buffet maybe a five out of 10 room was OK hotel property outside was a little dilapidated. It did have a nice pool area with an outdoor hot tub unfortunately it was very cold so we didn’t have a chance to use that.

Dirty rooms uncomfortable beds , tv works but there was no signal , remote did not work

Very good

Friendly staff N/a

Friendly staff N/a

Cleanliness and room. Liked EVERYTHING!

Cleanliness and room. Liked EVERYTHING!

Excelent location

Booked double king room through Expedia but were told upon check in they don't even have double kings. Because we are Choice members the hotel did upgrade us to a single king at the same price otherwise it was going to be $130 more. The hotel is clean but definitely worn in some places. We did not take advantage of the breakfast as it was very scarce. There is no blow dryer. For the price the room was good.

Passable

Very basic room and I would not stay there again no hair dyer, no iron old furniture over all poor quality. Maintenance is very poor. Staff was friendly but I would not stay there again

Great stay for a couple days including breakfast.

Not a good place to stay with family. I didn't feel safe with my family and rooms were not well maintained.

The staff were always friendly and helpful The pool hours

It was good stayed one night

The room was not clean, bugs smashed on the wall, in the bathroom, stains from god knows what on the bed. The room smelled like mildew, covers were damp. The AC was so loud. We would not recommend

En lo personal a mi me gustó todo , me sentí segura y todo súper céntrico

Exceptional

Ilumination was poor, I feel the room needs more ilumination.

Ilumination was poor, I feel the room needs more ilumination.

This property is an old exterior hotel. This property does not warrant charging a resort fee!!!! It is far from being a resort or having resort like amenities!!!! The TV didn't work for the first night and kept going in and out once they got it restored. A/C broke on second day of stay and was moved to a room that clearly had maintenance issues. Breakfast was less than continental. This is one place I will never stay again and trust my better judgment and stay with what I know!

Buen lugar

The prices Air conditioning was not working properly.

Air conditioning was not working properly.

Very disappointed with my stay at Clarion Inn Orlando. The cleanliness was unacceptable. There were roaches everywhere, and the room was clearly not cleaned properly before our arrival. The floors, bathroom, and overall condition felt dirty and poorly maintained. It was very uncomfortable staying in a place with such low hygiene standards. I would not recommend this hotel unless major improvements are made to cleanliness and pest control. and very poor breakfast

Everything was horrible

Exceptional

The staff was very helpful and very polite. The room was very clean. Plenty of parking. When we went the pool was too cold in the hot tub was too hot.

Room was CLEAN EVERYTHING WORKED IN THE ROOM staff GREAT ANYTHING YOU NEEDED THEY had no problem getting BREAKFAST now who doesn't LOVE BREAKFAST WHEN YOU'RE TRAVELING so the earlier the better and the bed week WE SLEPT LIKE A BABY ........

Exceptional

Exceptional

The location is convinient, the room at first look good, but the bed sheets had a strange smell and the floor was dirty

Clean room, very friendly staff, breakfast was good, excellent location close to parks, groceries, places to eat, pharmacies, and Walmart.

Stayed one night at this property and it was a great value for the price. Fantastic staff, friendly, helpful, and polite. Great location, 25 minutes to the airport and close to lots of restaurants and stores. Some of the fixtures are dated but the hotel was clean. I recommend staying here and will stay again in the future.

The pool was nice and the jacuzzi. Generally a Good location not far from all attractions. could definitely use an upgrade on the floors inside the room. you kinda get lost coming in for the first time but after that it’s pretty easy to get back to your room. Breakfast opened at 6/7am but they didn’t have all the food ready until about 8 and there is not much variety (we grabbed prepackaged muffins).

The pool was nice and the jacuzzi. Generally a Good location not far from all attractions. could definitely use an upgrade on the floors inside the room. you kinda get lost coming in for the first time but after that it’s pretty easy to get back to your room. Breakfast opened at 6/7am but they didn’t have all the food ready until about 8 and there is not much variety (we grabbed prepackaged muffins).

A little dated but still fine

The place was not clean, we could here the connectingroom loud & clear.

DID NOT USE

Parking didn't feel safe. A little run down and lots of trash outside. Lobby and pool close early at dusk. Breakfast was slim and simple Powder eggs and sausage, waffles, toast, cereal. Was in a good location and cheap for 1 night

The staff is amazing

The location and the staff was pleasant. The mattress literally has springs sticking out of it. Both mattresses were uncomfortable and the sheets had huge stains. You’d expect a hotel to at least have mattresses that didn’t have springs sticking out of them.

Clean and comfortable, great price

Awful experience from the start. Hotel could not find reservation and spent over three hoyrs between hitel and expedia back and forth. After long process of checking someone in, they put single mother two kids in back of hotel,couldn't even enter room, gentrlemem all around room door blocking, tried call front desk and front desk lady vsry rude and not understanding tried to turn around previous check in issues some how my fault. I left room area within 10 minutes, turned in keys. Lost a whole evening, night on vacation. Hotel refuses to return expedia call for refund, never used room at all, should get full refund. Very bad customer service all around. Worse experience after multiple stays in Kissimmee and lived in Orlando for 9 years not how customer should be treated.

The staff in the front desk gave me the most far away room as possible and on the second floor., even knowing we had a big suitcase and all our things with us. There is no elevator, the building doesn’t look like the pictures at all, it looks like the building and all the structure has no maintainance. Not enough options for breakfast.

Everything is well kept and the staff is amazing and super friendly

Excellent

The room had toilet paper with blood stain on it. And the wall had dried boogers on them. The floor that was advertised was vinyl and my room was carpet which felt humid. I asked for a cancelation of the remainder of days and I would still pay for the night I stayed an was denied.

I did not stay , I left immediately and went to a Holliday inn for the night. To start the room smelled like crap the rug was very dirty and wet, the ac unit wasn’t cooling, and the smoke detector was pinging because the battery was dead . I will never stay there again and for that matter I think I’m not using your services , because your people are not doing their jobs to make sure that the property you deal with are presentable for your clients. I would not expect less from Booking .com than a full refund f my payment Ditty and run down

Good place to stay for the money. Comes with breakfast and centrally located.

The mattresses are terrible Sleep more than one night kill the back of anyone. They are old and the body gets sunk in a hole that you never can get out.

While the stay was manageable for a short visit, addressing cleanliness and upkeep would make a big difference in the overall guest experience. With some attention to detail, this hotel could be much more comfortable and inviting.

The hotel in it's entirety was disgusting/gross (I can't think of a nicer word, I am sorry). Everything that was promoted in the website was not there. I understand that the terms and conditions of reservations didn't allow for any refunds or partial return of any credit, but wouldn't the fair thing be that if what you promote something and the customer doesn't find it safe enough to stay, there should be some kind of compensation for the customers troubles. After driving up for 5+ hours and getting to the hotel after 11 pm, with my two young children under 10 years of age, everything was so foul that my wife and I decided that it was not safe enough for us to stay in the hotel with our two young children. We had to drive a few hours afterwards to find another hotel to stay at. I will not recommend this hotel to anyone that ask

My family and I were not comfortable at this location. The room was worn out, including holes in bathroom door and trim with exposed nails. The clientele looked sketchy at best.

Has a hot tub but its more like a large bathtub....

Flooring slippery and bath tub pretty dirty

It was not clean

It was a suite convenient for the 5 of us. The deposit was kinda high but it was a smooth stay.

Breakfast just Waffles, muffin, cereal, bread, and coffee

Staff was the only good thing at this place.

Fair for the price and very clean

Location. There was no comfy chair.

Very dirty, uncomfortable bed, a/c didn't work, toilet seat was too small - not good

Would not recommend this hotel, very outdated.

Didn’t eat breakfast No eggs or meat during the week.

Location Noise at the middle of the night

NA

Staff is nice. Room was poorly maintained. One of the drawers on the Tv stand would not close and would slide halfway open by itself.

Honestly, I would not return. The stay was very disappointing and did not meet my expectations in any way. The overall cleanliness and condition were unacceptable, and at times it felt quite gross.

Took 45 min just to get checked in at 11:30 at night! Ridiculous and unacceptable! Would NEVER stay here again.

In general the hotel in good but my kid see a Roach in the floor and the water runs very slow in the sink

Came in for two nights. Staff is amazing at this place. The beautiful Bertha showed great hospitality and was very helpful. The hotel could use some updates. But overall it was clean and good for a two night stay.

This hotel is nasty asf…I made them switch me 4 different rooms smh…The pool has ducks swimming in it, just nasty! The floor was filthy, my socks were black! The bathroom shower curtain was worn and dingy! The linen was dirty and stained! My towels had holes in it and all the face towels were ripped up! Every room they switched me to smelled like mildew or cat piss…The ceiling was caving in, and to top it off these mfs got roaches! Crack heads were roaming the parking lot! This place needs to be condemned… and to have a nerve to charge $12 a day for resort fee is crazy. There is no resort… and you have to pay $100 deposit!

The pool looks bigger in the photos. When you get in it is the size of a puddle. Also, the “continental breakfast” was the worst I’ve seen. Cheapest, bottom of the barrel food. There was one of those make-your-own waffle bars that people like. Terrible coffee. A couple packaged muffins. Fake orange juice. And that’s all. No protein or fruit or any real food. I would not stay here again. It’s a place to sleep and that’s IT.

I only recommend it to sleep

I knew it wasn't good the minute she said no buffet during the week only on weekends, doors in lobby slamming because they couldn't change the door closer, was supposed to be the best buffet in Orlando, horrible. Coffee, packaged muffins, white toast, waffle and coffee. Room was even worst, 32" TV, phone didn't work, sink clogged, only thing that work great was the refrigerator until that awful noise it made. Luckily it was just one night.

Very good experience , nothing bad to say as of now

Súper

The jacuzzi was broken our entire stay. Pool was dirty. Rooms were outdated. Sketchy outside at night in parking lot

👌👌👌👌

The room was extremely dusty and dirty. There was hair in the bathroom and the room smelled musty. The deadbolt was broken and the refrigerator had to be unplugged because it was so loud.

The room was extremely dusty and dirty. There was hair in the bathroom and the room smelled musty. The deadbolt was broken and the refrigerator had to be unplugged because it was so loud.

First off , people spend so much money at this hotel for them not to have a REAL BREAKFAST

First off , people spend so much money at this hotel for them not to have a REAL BREAKFAST

Staff are nice.

Staff are nice.

The Experience: • Hidden Costs: Despite booking through a third party, there were unexpected additional fees at check-in. • Poor Service: Check-in took an eternity. To make matters worse, we were assigned the furthest possible room, and after hiking there with all our luggage, the room key didn't even work. • Cleanliness Issues: The room was not well-maintained. I found a quarter on the floor, which is a clear sign that the carpets aren't being vacuumed diligently. The closet was filthy and only contained one hanger. • Worn Out Decor: The furniture was stained, the headboard had cracks, and the night lamp was literally rusting. The Room: We were given a minimal amount of towels, and the overall feel of the room was "worn out." We were incredibly relieved that we only booked for one night. Bottom Line: Even for a budget stay, there should be a baseline of cleanliness and functional service. If you're looking for a bargain, keep looking—this isn't it.

Matress broke and smell terrible

Matress broke and smell terrible

Clean

Clean

Stomped on 2 small roaches in the bathroom Crappy pillows and bed Better spend your night somewhere else

Stomped on 2 small roaches in the bathroom Crappy pillows and bed Better spend your night somewhere else

⸻ My stay was okay overall, but there were several drawbacks worth noting. The room itself got the job done for a short stay, but it appears it hasn’t been updated since the mid-2000s and could really use some refreshing. The unit would benefit from a fresh paint job and general modernization. Cleanliness was inconsistent. The bed, vanity, and toilet were clean enough, but the rest of the room didn’t meet the same standard. One of the beds was missing a leg, which was concerning—fortunately, I wasn’t traveling with a full party that needed to use it. I was also surprised by some of the policies. Guests are required to return towels to the front desk, and housekeeping is only provided upon request, which felt less than ideal and inconvenient. Overall, the room served its basic purpose, but the property could improve significantly with updates, better maintenance, and more guest-friendly service practices.

⸻ My stay was okay overall, but there were several drawbacks worth noting. The room itself got the job done for a short stay, but it appears it hasn’t been updated since the mid-2000s and could really use some refreshing. The unit would benefit from a fresh paint job and general modernization. Cleanliness was inconsistent. The bed, vanity, and toilet were clean enough, but the rest of the room didn’t meet the same standard. One of the beds was missing a leg, which was concerning—fortunately, I wasn’t traveling with a full party that needed to use it. I was also surprised by some of the policies. Guests are required to return towels to the front desk, and housekeeping is only provided upon request, which felt less than ideal and inconvenient. Overall, the room served its basic purpose, but the property could improve significantly with updates, better maintenance, and more guest-friendly service practices.

Very old run down with nothing going for it. Many cockroaches for which I took photos of. Dirty as it’s more of a residence than a hotel. Stay away or you will be bring unwanted things home.

Very old run down with nothing going for it. Many cockroaches for which I took photos of. Dirty as it’s more of a residence than a hotel. Stay away or you will be bring unwanted things home.

the staff was nice and helpful, thanks

the staff was nice and helpful, thanks

Tv didn’t work room was not handicapped accessible as requested

Tv didn’t work room was not handicapped accessible as requested

No funcionaba el AC , la habitación olía mal como a humo, tuve que pedir que me cambiaran, el desayuno buffet es demasiado básico solo pan , cereal o wafles

No funcionaba el AC , la habitación olía mal como a humo, tuve que pedir que me cambiaran, el desayuno buffet es demasiado básico solo pan , cereal o wafles

Staff was fantastic.

Staff was fantastic.

The buffet breakfast which is only eggs and sausage was only on Saturday and Sunday, rest of the time it is a Continental. Which was not stated on the website. Also the hot tub was broken all 5 days we stayed.

The buffet breakfast which is only eggs and sausage was only on Saturday and Sunday, rest of the time it is a Continental. Which was not stated on the website. Also the hot tub was broken all 5 days we stayed.

The on-site staff were friendly and pleasant throughout our stay. However, the breakfast or lack thereof was disappointing. There is no housekeeping service unless requested, so obtaining fresh towels was difficult. The rooms are also in need of updating. The bedding and pillows were stained. That said, I did notice that the staff consistently worked hard to keep the grounds clean, which was appreciated.

The on-site staff were friendly and pleasant throughout our stay. However, the breakfast or lack thereof was disappointing. There is no housekeeping service unless requested, so obtaining fresh towels was difficult. The rooms are also in need of updating. The bedding and pillows were stained. That said, I did notice that the staff consistently worked hard to keep the grounds clean, which was appreciated.

Great breakfast

Great breakfast

Really nice rooms, decent breakfast, hot water in the shower. Hot tub wasn't working but thats okay , we would stay here again

Really nice rooms, decent breakfast, hot water in the shower. Hot tub wasn't working but thats okay , we would stay here again

First off, I arrived early for my check in, no problem. I sat and waited for 4PM When I went to the counter , the receptionist is telling me she isn’t seeing a reservation for me I gave her the booking confirmation number, nothing Waited for 45 mins until another staff member came and I got through. At the room , the carpets smelt musky , the ac was noisy and smelt dirty , my throat and eyes were inflamed the entire time I was there. The cable didn’t work I waiting 25 mins for someone to come to fix it And when it did work, it had poor reception , it was only cutting off and coming back on with a loud sound. I had to request every morning for room service as they don’t clean rooms unless requested. For breakfast, it was basic, bread , scramble eggs , waffles , cereal, no fruits , The reception area is dirty , the chairs are stained with mold. The walls are thin, I can hear when the other guest are closing and opening their doors , taking a shower , walking in the hallway , and the janitor strolling the trolley , trucks being started On my 5th night there I was stopped by staff asking if I’m a guest here , like come on, you’re seeing me everyday When I had to check out I was then told I was short charged for the resort fee , sigh I’ll never ever be staying here again, nor recommending it to anyone This hotel has turned me off so much that I sometimes think I don’t want to come to Orlando again.

First off, I arrived early for my check in, no problem. I sat and waited for 4PM When I went to the counter , the receptionist is telling me she isn’t seeing a reservation for me I gave her the booking confirmation number, nothing Waited for 45 mins until another staff member came and I got through. At the room , the carpets smelt musky , the ac was noisy and smelt dirty , my throat and eyes were inflamed the entire time I was there. The cable didn’t work I waiting 25 mins for someone to come to fix it And when it did work, it had poor reception , it was only cutting off and coming back on with a loud sound. I had to request every morning for room service as they don’t clean rooms unless requested. For breakfast, it was basic, bread , scramble eggs , waffles , cereal, no fruits , The reception area is dirty , the chairs are stained with mold. The walls are thin, I can hear when the other guest are closing and opening their doors , taking a shower , walking in the hallway , and the janitor strolling the trolley , trucks being started On my 5th night there I was stopped by staff asking if I’m a guest here , like come on, you’re seeing me everyday When I had to check out I was then told I was short charged for the resort fee , sigh I’ll never ever be staying here again, nor recommending it to anyone This hotel has turned me off so much that I sometimes think I don’t want to come to Orlando again.

Carpet is old and coffee machine is not working

Carpet is old and coffee machine is not working

The room was fine for what I paid except the smoke alarm beeped non stop. I had to unplug it, wrap on a towel and hide in the closet so I could sleep.

The room was fine for what I paid except the smoke alarm beeped non stop. I had to unplug it, wrap on a towel and hide in the closet so I could sleep.

Staff was friendly. Rooms were ok.

Staff was friendly. Rooms were ok.

We found a cockroach in our room. No coffee maker but coffee supplies. Only two towels so had to ask for more. Hot tub had no heater.

We found a cockroach in our room. No coffee maker but coffee supplies. Only two towels so had to ask for more. Hot tub had no heater.

The room was old and run down. The AC unit Wass very noisy. The refrigerator was noisy. The mattresses were terrible. The continental breakfast was extremely basic. The check in process takes too long. The staff was friendly, it was the slow process not the person.

The room was old and run down. The AC unit Wass very noisy. The refrigerator was noisy. The mattresses were terrible. The continental breakfast was extremely basic. The check in process takes too long. The staff was friendly, it was the slow process not the person.

They can

They can

Clean, fast check in and Out… safe place… good price!!

Clean, fast check in and Out… safe place… good price!!

Ps. One more thing. I had to change rooms bc the tv was broken. Not a big deal, but when you add it on top of the other inconveniences, it's just a lot.

Ps. One more thing. I had to change rooms bc the tv was broken. Not a big deal, but when you add it on top of the other inconveniences, it's just a lot.

The staff at check in were rude. Tried to get someone to come and fix remote, they said I should come to the lobby. Told him what service do they give. He said you get what you pay for.

The staff at check in were rude. Tried to get someone to come and fix remote, they said I should come to the lobby. Told him what service do they give. He said you get what you pay for.

Both OK

Both OK

The room they gave me was dirty they didnt change the sheets it was disgusting. I told staff they didn’t really care gave me another room that one was worse dirty sheets blood by the sink. I left and booked somewhere else.

The room they gave me was dirty they didnt change the sheets it was disgusting. I told staff they didn’t really care gave me another room that one was worse dirty sheets blood by the sink. I left and booked somewhere else.

Making sure the heater work so we don't have to stand in cold while they fix it

Making sure the heater work so we don't have to stand in cold while they fix it

Staff was good. The room was clean, but needed work in bathroom. Beds were uncomfortable and squeaked when you moved.

Staff was good. The room was clean, but needed work in bathroom. Beds were uncomfortable and squeaked when you moved.

This hotel has seen better days…it needs to be demolished and resurrected to its glory days. The first room I was assigned had carpet, refrigerator was rusting inside as well as the microwave. I got transferred to second room which had tile floors. Phone and alarm clock was for decoration because they do not work. I wish I could give zero stars.

This hotel has seen better days…it needs to be demolished and resurrected to its glory days. The first room I was assigned had carpet, refrigerator was rusting inside as well as the microwave. I got transferred to second room which had tile floors. Phone and alarm clock was for decoration because they do not work. I wish I could give zero stars.

You get what u pay for

You get what u pay for

Bed was uncomfortable. Refrigerator was noisy so I unplugged it. Breakfast was OK. Check in/out was good. Decent place overall.

Bed was uncomfortable. Refrigerator was noisy so I unplugged it. Breakfast was OK. Check in/out was good. Decent place overall.

Room was horrible Disgusting pillows broken TV volume screaming loud refrigerator zero insulation on door chipped tub

Room was horrible Disgusting pillows broken TV volume screaming loud refrigerator zero insulation on door chipped tub

Room was cheap, and mostly clean. Could have had a broom over theFoe the price I would stay again. floor

Room was cheap, and mostly clean. Could have had a broom over theFoe the price I would stay again. floor

No heat and cops serving warrant in room beside us

No heat and cops serving warrant in room beside us

No heat 2 inch gap around door stair rail falling off the wall.

No heat 2 inch gap around door stair rail falling off the wall.

Rooms were messy.

Rooms were messy.

good services 👍

good services 👍

Rooms are old and do not look clean. Cockroaches and ants in the rooms. Showers are stained and the water is foul smelling.

Rooms are old and do not look clean. Cockroaches and ants in the rooms. Showers are stained and the water is foul smelling.

The cleanliness was even more concerning. The room smelled bad as soon as we walked in, and it was obvious it hadn’t been cleaned properly. There was old food left in the refrigerator, which was disgusting, and the bed sheets were dirty. Overall, the room felt neglected and unhygienic. I would not stay here again and would not recommend this hotel to others. Basic cleanliness and decent food options should be the minimum standard.

The cleanliness was even more concerning. The room smelled bad as soon as we walked in, and it was obvious it hadn’t been cleaned properly. There was old food left in the refrigerator, which was disgusting, and the bed sheets were dirty. Overall, the room felt neglected and unhygienic. I would not stay here again and would not recommend this hotel to others. Basic cleanliness and decent food options should be the minimum standard.

The room was dirty smelled like smoke and was infested with roaches when I told the staff up front the only thing I was told was thanks for letting them know I will never being staying here again and to top off the trip the police raided the hotel

The room was dirty smelled like smoke and was infested with roaches when I told the staff up front the only thing I was told was thanks for letting them know I will never being staying here again and to top off the trip the police raided the hotel

The staff. I booked 2 rooms for my family as a gift and the staff didnt let me pay for my family, they made my sister pay for her room and i was the one supposed to pay for her as a gift. Very disappointed.

The staff. I booked 2 rooms for my family as a gift and the staff didnt let me pay for my family, they made my sister pay for her room and i was the one supposed to pay for her as a gift. Very disappointed.

Staff were quite nice, issues with getting into room as batteries were dead

No heat some weed smell no hair dryer breakfast not great

Room was clean and staff were courteous. Just needed to stay one night was fine at a good price for me.

Great staff and rooms. Don’t judge a book by its cover for sure. Not 4 or 5 stars but a simple solo trip room I felt safe and clean

Maria at the front desk was so friendly and nice. The room was clean and spacious. They were extremely accommodating. I will definitely stay there again.

Another issue to me was the policy since I booked it thru a third party website like Expedia at checkout they could not provide me with a receipt of my check out. I honestly don’t under since I have stayed at other hotels with Expedia as well and I get my detailed receipt. I didn’t feel comfortable since I felt almost like oversaw and ignored at the moment I asked for the receipt as well. Also, they hold 100 dollar deposit that I still don’t see it reflecting in my account and that was the point of getting some sort of receipt to see the details in the numbers.

If you kept the lights on, the bugs stayed away. As soon as you turn them off, there are dozens of roaches all over the bathroom and bedroom area. I also booked this hotel because it said it had a breakfast buffet. I don't know when they last cleaned the floors. My white socks were black after walking across the floors just a few times. One day, they only had store bought pastries, toast, and cereal. Today, they only had toast and cereal. I don't know why there is a resort fee because it didn't appear to have a shuttle bus let alone a breakfast buffet which is what the fee was supposed to be for...

The staff was nice, but gave me a hard time about asking for two additional towels making my room have four total. The carpet needs cleaning and the rooms are not cleaned every day. Breakfast was good and the location was convenient.

There was too many bugs and roaches I had to kill, there is gap from the main door that bugs can come in where it’s not blocked. The walls had dead bugs marks. Light bulb was out.

La habitación no tenía plancha para la ropa, no tenía secador de pelo, la calefacción no funcionaba, fue muy mala

Love it very much ...

Woke up to a large roach crawling on me. Room was clean but property is very run down. The toilet leaked and flooded the bathroom floor.

The people at front desk were very nice. The room had dirty walls, peeling ceiling, dirty doors, limited lighting, and missing grout from shower. The beds were lumpy and squeaky loud.

Staff

Hotel was closer to a motel 6 than what is expected from a Clarion. Furniture was stained, mattress was thin and lumpy and bugs openly running around the bathroom.

The beds could use a little upgrade

Great

El cuarto tenía sábanas llenas de pelo y muy desgastadas. La cama se veía como usada. Había mal olor en la habitación y hay que pagar adicional $12 si quieres que te limpien el cuarto.tienes que dar un depósito de $100 por daños que te devuelven de 3 a 5 días. El aire acondicionado la tv y la nevera funcionaban bien.

$12 fee assessed immediately, none refundable just for checking in. There were two chairs in the room with rusty legs and look like it has never been cleaned. The carpet less flooring was a bonus but seems to have missed cleaning since last guest. Surface tops seemed to have had build-up grime that needed more than a quick wipe. Beds were nicely made, staff was respectful and accommodating. Toilet was leaky. I could not allow myself to comfortable ring in the new year at facility. After 10 minutes I had my kids put all gifts back into car and we drove the 2 hours back home. We were too uncomfortable to stay.

Not ok

Recommend

A nightmare

Staff was outstanding amenities great

All ok

No housekeeping or room cleaning service while we stayed.

The hot tub was perfect

Room was fine, staff was very friendly, all great.

La habitación esta sin alarma de fuego poca luz y la alfombra estaba rota

Room, card reader door lock didn’t work. Staff had to replace with new lock. Tv didn’t work. The refrigerator was making a loud noise, like the condenser was going bad. Had to unplug. Had two beds, one bed had a huge lump in the mattress. Staff was friendly.

Great location and great price, I guess you get what you pay for. I stayed here twice. Last night and a few weeks ago only because of the price. Surprisingly I stayed in room 232 both times. The bed closest to the door is wore out. Went to sit on the edge of the bed and can hear the springs popping under neath me in the bed and the mattress sinks down to the flat form/box spring. The curtains get blown around by the ac unit and have to constantly push them back. Also the tv stand in the room has visible water damage ( this is how I noticed it was the same room aside from the bed ) and the fridge does cool off but it is noisy rattles … overall great stay just wish they would fix these few things in the room. Just wanted to give my feedback. I’ll still stay here again but I’ll be sure to make sure next time I’m not in this same room again unless it’s fixed with the beds and tv stand and the noisy fridge. The tub and toilet and faucet and sink are all updated too

Got tub was dirty and a homeless woman parked her cat next to it and got in with her clothes on. The room was dirty one of the beds were broken and the ice machine didn't work

Staff were terrible, they said it was a breakfast buffet not even. The room floors where filthy with dirt and I had to catch a plane at 7 in the morning I went to the office at 3 am to let them know to give my deposit of a 100 dollar because I was leaving they told me I couldn’t get it that I had to wait till 9:30 I told them impossible I got a plan to catch she ask for my credit card withdrawal 100 and gave me the 100 cash still waiting for my 100 to come back to my debit card

No cleaning , no mopping of floor, no new towels. No housekeeping service. I had to take out my own trash. I never had this experience before. Now I’m stuck.

Room was clean, beds comfortable. Staff were very nice and friendly.

The bed is soft for me.

It was ok

No gym to work out in.

The rooms had a very bad smell, and there were not enough towels provided. We were a party of four people and were given only two towels. Housekeeping service was not provided unless it was specifically requested, and even then it was inconsistent. When we arrived, the room was dirty. The bed sheets were torn and stained, which was unacceptable. When we requested additional towels, they were often unavailable. Breakfast did not last for the full service time, as food items ran out early and were not replenished. The hallways were dirty, and the room walls had visible damage and maintenance issues. Overall, the lack of cleanliness, poor maintenance, and inadequate service made this stay very disappointing., and inadequate service made this stay very disappointing.

Not enough seating for breakfast. Room was musty...beds old made noise when moving...only two towels. Not enough lighting in the room. No ice available. Refrigerator old making loud noise. Difficulty finding room

The staff were friendly and approachable, but the rooms weren't very clean.

Tv not working bath tub has a whole beds are not clean

I paid on Orbitz and tge billed me again on my credit xard. They do not answer the phone and it took almost 2 weeks for Orbitz to get the refund.

Muy deteriorado el cuarto la TV no tenía good channel y muy vieja

There was a roach in my room and also I booked a double bed of the other bed that I wasn’t using to sleep on Yeow stains on the sheets.

Room was terrible, the mattress, the bathroom doesn’t have shower curtain, the air conditioner doesn’t work.

The bathroom was absolutely revolting. Questionable stains, hair where it didn’t belong, and a shower that felt unsafe to stand in without shoes. Towels were thin, dingy, and looked like they’d been reused one too many times. Sleeping was impossible. The walls are paper-thin, the noise never stopped, and between the smell and the filth, all we could think about was getting out of there as fast as possible. This place should be shut down until it’s properly cleaned and renovated. Calling this a hotel is generous. Save your money, save your sanity, and stay anywhere else.

The room was very dirty, looked as if it hadn’t been cleaned, the fridge as well had so many stains we couldn’t stay there so we switched rooms. The second room was very stuffy, we had to leave the door ajar for about 45 mins to get the stuffiness out. There is no bin in the room, the bathtub the handles etc, were all rusty. And oh the breakfast, awful! They only had one type of cereal as breakfast and bread!

The first room they put us in had not received room service yet, we asked if it could be made up for us and they moved us to a different room that had trash on the counters and half the rooms outlets didn’t work, to include the AC window box. We opted to not stay there for the night, and they still made us pay for the night stay despite not being at the hotel longer than 15 minutes.

Only thing i could say is the hot tub needs to be a bit hotter

Friendly

Staff was friendly. I would have liked to have water with breakfast. Our room was fine but I have to admit that it was weird to see half painted door.

Terrible experience. No gym and poor hygiene as well as breakfast. Would not stay or recommend to anyone

Thank You for everything, everyone was just so very nice and helpful

Bed sheets had some stains on it

El personal amable, sin embargo, no hicieron limpieza ninguna de las 3 noches que estuvimos

Room was clean, hotel was close to shopping and eating.

Todo fue estupendo' Ahora solo falta que me devuelvan el deposito. Muchas gracias

“Terrible experience, would not recommend.I was very disappointed with the condition of the room. There was a noticeable moldy smell that lingered throughout the space, which was extremely off-putting. To make matters worse, the bed sheets looked old and worn out, making it clear that the room hadn’t been properly maintained or cleaned. Definitely not staying here again.

After seeing how their employees clean the rooms, I wouldn't touch or eat anything they made!!!!! I uploaded some pictures I took of this disgusting hotel room.

Staff was really helpful but

The carpet needs cleaned. The bed frames are old and noisy. The tv remote is broken. The pavement has pot holes. The noise level was good. We might stay here again.

The staff was all very friendly. I Only have a couple about the property. At first glance the room looked clean. After being in the room for just a little while my grand daughters feet were almost black because the floor was so dirty. Seemed as if the floors hadnt been mopped in a while. We took pictures of my grand daughters feet because we couldnt believe how dirty and nasty her feet were. You couldnt walk barefoot anywhere or else your socks/feet were disgusting. The pull out couch was very difficult to even pull out to use it.other than that my suggestion would be to leave more than 2 towels for guests.

No había mucha variedad

Wasn’t what was posted in the pictures. Than after I paid for everything online they charged me a $12 daily maintenance fee for my stay at check in ontop of a $100 deposit also

The place is nasty dirty. The rooms was very dirty the seats the chairs in the room are so nasty. I felt this so disgusting in this place.

Easy and convenient. Great staff and amenities.

Not

Room was on beds u can tell we're very old

Dirty rooms, did not feel comfortable there, waited a long time to be checked in.

Ok

Room very neglected, mold in the bathroom with very little shampoo, mini fridge very loud. Decor was very dark and does not smell clean. Beds are very worn out, entire bed moves when you turn. Very loud area a lot of traffic. Breakfast was eggs sausage, sunny d, dinning in area was awful.

Good

Very nice staff!

Está en un buen lugar pero la limpieza debe mejorar las camas estaban en mal estado el desayuno no era completo sólo los sábados y domingos hacían buen desayuno en la semana sólo tostadas café waffle. Deberían mejorar porque la localización es muy buena y accsesible

Room was so dirty, bathroom seem to have vomit on the wall. Checked out 5 mins after checking in. Hotel refused to refund my money.

Roaches

Roaches. Huge gap under the door that any bugs and snakes or mice can slide through. Did not feel comfortable enough to sleep. I would never stat anywhere near there again

The A/C was very cold which was lovely. We appreciated the free breakfast and easy check in/check out.

Good

I knew the hotel was simple, without any luxuries. The staff were helpful and friendly, but the room's carpet was filthy, with a strong smell of dampness and dirt. You could see in the corners of the room that the carpet was blue, but it looked black from all the grime.

Clean room, friendly staff. Great for the price.

The room was very clean organized smell good when you walk in the staff was amazing very professional staff

This place is ABSOLUTELY DISGUSTING! DO NOT BOOK staying here unless if you want to walk into your room and be welcomed by an odor-filled bed-bug infested room. And staff?! Front desk will encouraged you to contact the third party for your refund when you decide to immediately walk out, as that’s NOT a place meant for your family. And expedia will have a difficult time contacting their GM to approve a refund. So you’ll be denied a refund even though you never STAYED IN THIS DISGUSTING FILTHY PLACE. DO NOT BOOK HERE!!! I promise you pay a little extra, you will NOT regret it. #LessonLEARNED

Very good

Clean room and quiet

Everything dirty including pillows, sheets and towels

Not responsive or helpful.

The staff were great, they did their best alas they can only do so much.

Original desk person was great after that everything went downhill. Got into the room carpet was disgusting and sticky. The smoke detector needed a battery TV didn’t work. Second night the clerk was very rude. Kicked me out of the hot tub at 8:30 when it says on the wall that the hot tub area closes at 11 the next day tried to use the hot tub. It was full. Water was hot. The same clerk told us we could not use the hot tub at all. That was at 6 o’clock in the evening. I would not recommend staying at this hotel. Also, the free breakfast during the week is absolutely horrible. Will never stay here again.

The numbers on the doors are small so it is hard to know where your room is. Only one light in the room worked. Dresser drawer was stuck open. Musty smell in the room. TV had less than a dozen working channels and some of them had a loud clicking noise making it hard to hear the dialogue. No light in the sink area. Two dead bugs in the bathroom

You get what you pay for, staff was friendly on check in and check out. Had issues eith the TV, doors didnt close properly. Breakfast was very limited. Hottub was a luke warm bath temp. Place could use some upgrades and deep cleaning.

There was two roaches in the bathroom. There was two guys smoking outside my room. The tv wasn’t working properly. Outdated room as well

Room in need of updating - old tub, lumpy bed, foul smell in the room - ok for 1 night after a long day at the theme park but would not recommend

It was ok

.

Property remodeled, good area, near everything

Parking was safe, didn't have hot eggs for 3 days

Clean and renovated

I was given a room that smelled like mildew. I requested a new one.

Well located..rooms are awful our stank we located the smell to the sink and bath drain and asked for bleach to be put down which helped a bit had to go out and buy air fresheners for the room.The staff are pleasant and freindly the skirting boards in the room thick with dirt and saw a few small bugs and at one point an anole that had came in probably from the huge gap under the room door.The pool edge was dirty all round and the lobby clean but dated.Hate giving bad reviews but this place is seriously unloved.

The area did what it needed to do: be clean and safe. That's all.

Dirty hotel, rude staff can never get any help from them. The owner Sam Devnani accused me of fraud and defamation my name due to resort fees that were not disclosed to me during check-in by the employee and Sam is saying I knew I was supposed to pay it up. How would a customer know what he is supposed to pay if their employee does not disclose it? I have a case through the Better Business Bureau and several other agencies for harassment, accusing me of fraud and defamation of my name.

This hotel was the worst hotel I’ve ever stayed at in my life. I am a very patient and understanding person. I never leave reviews, but I definitely need to address these concerns. During my stay I witnessed drug use, selling of drugs on property. The hotel staff were always confused my key card to my door would never let me in and they said they would always get it fixed and never did so a staff member always had to come up from the office to open the door for me and they always told me they had it on the maintenance list to do and it was never taken care of while I was there. on top of all that I extended my stay. Maria booked me in my hotel room and I get harassed at 6 o’clock in the morning about a resort fee that their employee failed to tell me about before giving me my key card to go to my room and of course the key card did not unlock my door, so Maria had to come up and unlock the door with the master key. The owner Sam Devnani accused me of fraud and defamation of my name, saying that I did not pay the resort fee that was never told to me by the employee that booked me in on my extended stay and they’re saying that it’s my fault that I knew I was supposed to pay how would a guest know they’re supposed to pay something if the employee doesn’t tell them during check-in? If you’re bringing your family, I highly recommend a different hotel if you’re just a man and you want a cheap disgusting hotel it’s perfect for you. Keep protecting on you at all times.

Room was filthy. Bugs were coming out of the walls near the bathroom floor. The walls in the bathroom were stains. Very dusty and dirty in the room. You could hear the neighbors screaming and partying in the next room all night. There was a white powder substance all over the tv stand area as well that was not cleaned.

The pool in sunday they close at 800pm. Because people are sleep for Monday. But im in vacation and pay for that.

Very nice for the price.

Broken drawers, AC not working well, no housekeeper came during my 3 night stay and found 3 roaches in room. Reached out to management as directed and no response

Our room wouldn’t unlock with the key- the front desk had to open it. Then the smoke alarm was beeping so we had to move rooms. The room we got had dirty towels and broken AC

Convienet

Easy and cheap

The ac was barely blowing and the room smells bad

Informed on check in you will receive no housekeeping during your stay. Room was filthy. Breakfast was as cheap as a hotel could possibly make it (Ex. Instead of OJ, they have Tang). TV horrible, full of static, with almost no channels. $100 deposit and will charge you if you have a dirty towel, negating what towels and wash cloths are actually used for. Soap and conditioner are refillable for use by multiple guests (disgusting) and were empty any way. Door had light coming all around and was filthy inside. No smoking on the property, yet people were smoking everywhere both cigarettes and weed. Unsavory people hanging about everywhere. The definition of a Flop House.

There was no security at the room door (security latch broken), air conditioning broken. Super dirty the room. We we booked for 2 nights and the 1st one we checked in almost at 11pm and we checkout before the 2do night because the hotel can’t provide us of new room with the good conditions.

Nice, people, clean!!

Nice and quiet peaceful

Customer service was amazing everyone super nice and helpful. The place is very clean.

Good

Ok

Enjoyable

staff at this property was horrendous!!! and there are no amenities in the Lobby. We were greeted by a very rude employee who when we asked if there was at least somewhere we could changed our clothes told us to go to pizza hut. All receptionists were rude, nobody to help with reservations or questions. Rooms were not cleaned and no new towels were given. There was no tissues and only one soap. Would never recommend this hotel to anyone!!!!

Great

Great for what was needed

XO coffee shop next door was delicious and within walking distance! Beds were comfortable and room was clean. Check in and out was easy and staff are friendly and helpful.

I booked a quick overnight stay and I would classify this as more of a motel vs hotel. Not the cleanest but not horrible. The floors were not mopped properly and the pillows (minus pillowcases ) were yellow. ( I travel a bit and I always check the linens and pillows. ) The clientele was much to be desired. Rude and entitled patrons . The clerk behind the desk even had to tell a few them to quiet down as it was a place of business. Which they did not. If you are looking for a quick , cheap overnight stay I would say ok.

Recommended

Breakfast hours are very short, closed by 9. The room had garbage in the bins when we got there, very little toilet paper. A stovetop and microwave but no kitchen materials. TVs were very small and every channel was fuzzy, as if it was just an antenna. Was fine for one night but wouldn’t stay again.

It could really use an upgrade the Hotel itself the beds were very old and dirty looking the carpet smells and cracks under the doors.

rooms are ok

Room was dirty and seemed to be a theme with others as well as we over heard people complaining at the front desk of the same. Seems like they completely gave up on maintenance and upkeep.

Out of 2 nights, only stayed 1 night, (Rm 218) coffee pot was dirty, noise at all hours, even saw rouches in the closet, I am asking for a "refund" of the 1 night, I checked out at 10:30 am the nx day, asking for a refund since I only stayed 1 night instead of 2 nights. The place needs to properly be Inspected .

Area was ok the only problem when I booked I specified to get a first floor because I had a handicap person and I the only room available was on the second floor was not convenient at all.

There wasn't anything to like about this place

Fast check-in/out with efficient front desk. Not a high-end hotel, not in the best condition, but clean enough with working AC and hot water. Perfect location, 20 min away from the parks and with a few restaurants at walking distance. Can't ask for more for the price I paid with breakfast included! .

Trap house vibes area ,Dirty sheets looked yellowed no soap or shampoo, people running around the building being loud at 11pm.

Roaches, smell like humidity.

Tranquilo y comodo el hotel.

Stay away

Great front desk attendant upon arrival.

Pretty bare min and not very clean.

Absolutely filthy. I spent 45 minutes cleaning the room before we unpacked the car. Alarms went off all night long. People were screaming in the pool area well after pool closing time.

The lobby and the staff at the lobby was perfect but the room so filthy floor was terrible dirty and the bed smell

Good. Need to update TV

Would stay here again. Tom and Kathy Caruso

The rooms in progress of upgrade I was told. When I checked in I asked for a room that did not have any pets, I was told due to so many homeless people staying there it can’t be guaranteed. Red flag , the microwave did not work , Maria who was awesome came and switched it out. We had bites and skin was itchy , I thought it was mosquitoes, come to find out the room had bed bugs . I actually caught one of them to show the front desk the room is not up to state standards. I am still waiting for the GM to return my email. Basically awefull stay I had to check out early. The sheets were stained, upon further review the mattress gross. The shower was clean and renovated. The front young lady could only do so much in her powerful and apologetic (Rochelle). She messaged the GM also and I am still waiting. You can skip the location until the health department deem it clean. Bed bugs 👎

When I walked in I was disappointed. We couldn’t open the blinds because it was on the corridor with everyone walking and the bed was next to the window. The water smells. I guess I was used to booking with Hilton so I expected better. On the flip side the pool and hot tub was beautiful and clean

Súper ubicado,

The place was one of the worst I’ve stayed in yes it was a last minute booking but it was horrible for 1 they make u put down a $100 deposit for all rooms u book $100 individual per room which btw is not mentioned on the booking or anywhere in the confirmation emails all the rooms ac systems were leaking onto the walkways and on the top floor it would fall down to the first like waterfalls the tvs were no lie from the early early 2000s if I can see each individual pixel in the tv crying for help its time to change it up a bit not to mention over priced these rooms are worth $40-$50 at max they stink like mold and dirty water definitely will never stay here again and don’t recommend it to anybody else

I checked out on time before 10:30 am and was charged for that day, I was ripped off. Sheets were dirty, no trash can in the room, no room service, no phone.

Decent stay, pool was warm but comfortable. Sauna was great.

I like the price

It was good

Never will stay again and horrible up keep. Woke and found roaches and just left. I don’t see how they will keep this place open.

This was just a roof over our head, tolerable considering the price. Not glamorous at all. Pool was nice. Breakfast limited to carbs but did include sausage. No fruit or yogurt. Someone was smoking weed right outside our door late at night which permeated our room.

Hofro leb

Let’s start with what was acceptable. Staff I interacted with were pleasant. The pool and hot tub looked clean, but I did not use it. It said no smoking within 15 feet of the property smoking is going on on the property around the pool in between the buildings, etc. The parking lot looks like it should have been repave 10 years ago. I could put my entire hand under the door to our room and that door led immediately outside not to an enclosed hallway. The room itself was large. The bathroom was extremely small the heat/air unit was under the window and I had to put stuff against the curtains so all the air conditioning did not blow just up in the curtains. The room was I think 75° when we got there early in the evening and it took most of the night to cool it off by turning the AC completely down as low as it would go. There was a place for a hairdryer, but the hairdryer was missing. There was a closet with one shelf in it that needed to be repainted or just taken out cause it looks so awful. There was an iron and ironing board. I do not know if the iron worked or not. There was a refrigerator that seemed efficient and it had a freezer. There was a microwave, but I did not use it. Breakfast was offered however I had stayed at this motel previously when it was called something else and they’ve just put a sign over the old sign. I was so upset when I realized that I had booked it again. I was on the second floor. There is no elevator.

I love it nice stay

The hotel was clean and quiet. Because it was so hot and humid, the air conditioner had trouble keeping the room at a cooler temperature. A ceiling fan installed in the ceiling would be a great improvement.

Good attitude..comfortable bed..and breakfast ok..pool very 👍

The room was ok. Looked to be fresh tile and such. A/C worked. good. Walls were dirty and Carpets were not vacuumed. TV didn’t work. We stayed 3 nights and requested fresh towels for the last day. Never got fresh towels. We were in town for an event so we were only on the room to sleep, shower and change clothes. Also, the price isn’t the price… when you get there they charge additional $12 a day. Because they can I guess. Wouldn’t stay here again.

Tv in the room didnt work, and we found as couple of roaches throug

cleanliness

it didn’t feel that safe

Excellent staff.. Especially Rochelle the front desk attendant she was always professional… polite… with great attitude towards guests

nice staff

GGreat stay for price. :)

Location

Very affordable and clean!

Outdated hotel. Stain on bed sheet and towel. Pretty large gap under room door. Good location makes it convenient

Let's start from arrival, there were difficulties, as my card was being blocked and the reception took almost 35 minutes to give the key and...

Dated. There were hidden fees attached to the price once we got there. There was a charge of $12. and a $100 room deposit hold. Breakfast was muffins, cereal, waffles and some type of link sausage.

Despite the hotel’s claim of being a smoke-free establishment, we were unable to remain due to the presence of smoke. Consequently, we departed early.

I liked pizza hut was next door the smell of the room it smelled clean but we had alot of long hairs on the bed that were not ours the hair was long and straight mine is 4cc hair and on the outside had alot of trash and cigarette butts on the ground

Good and clean for a fair price

The place is l

they did not honor the hotels.com price and charged an additional $12 a night

It was great for what the price is! The breakfast option could be better though

The garbage truck collect stuff at 5am in the morning and woke me up, was super loud.

After that everything was fine.

ese hotel demasiado sucio y fuman demasiado y no son la foto que salen en expedía es un engaño

Excelent Custumer service

Very small room bed made noise when moving around. Gap on the door sunlight coming in. Noise ac restroom very very small not clean behind the door floor. broken pool chairs. very good breakfast

good

The room was clean. the breakfast was not so good

Overall ok! Could use a little more cleanliness and better housekeeping.

Meh

Overall dirty

I vary nice place

I like the place with affordable pricesclean amazing staff.

Front desk staff was excellent.

I was placed at the very back of the building

The cleaning, had to ask for clean towels.

Front desk was definitely

Everything was good no working vending machines but other then that was all good

Don’t Stay here .

Everyone was very helpful

Very good place to stay. Specially the bed is very clean and the quiet A/C has the constant fan option that I like. Breakfast OK includes self made Waffles. Staff friendly and helpfull.