Baranof Downtown, BW Signature Collection

Good location and older classic building. Had trouble with room overheating. Could not stop heat and it was very hot in room, near impossible to sleep even with window open and 42 degrees outside it didn’t offset the heater. Talked to staff 3 times to eventually get a small fan which helped slightly. Not the problem I expected in Alaska!

Do NOT stay at this property. We were in room 211 and the window glass was actually broken and there was an attempt to glue it back together. The curtains were too short so light was combining in. You can literally hear people in their rooms on either side urinating. Wall paper peeling off and the list goes on.

Historic property that is well maintained and provideds a great experience. I loved how large my room was and the bed was very comfortable. Location is perfect if you would like to experience downtown Juneau. I am looking forward to my next visit in the near future. Thank you for such a great experience.

Step into 1950 with 1950s decor, amenities, and comfort.

Most of the staff was pleasant but not overly helpful Room was extremely hot but once the heat was off it cooled to acceptable levels Not all that many options in Juneau in the first place.

Nice, looks like they are renovating it. No air conditioning but other than that was good.

Needs an overhaul

Pretty disappointed. Pretty expensive for a worn outdated property. There is no AC and it was warm in Juneau at the time we went. Very hard to sleep. The windows were open but you have to close the curtains because of the sunlight at night. Our tv wasn’t working, we were told “oh the tv doesn’t work on floors 8 & 9” after we called to the front desk to ask about it. The pictures online look pretty good but they are deceiving. Stay somewhere else if you can. It’s ok if this is all that’s available.

A very good option for downtown Juneau. Classic old-town feel. No air conditioning in the rooms except for a fan but I understand, AC days only happen a few times per year. Quiet and clean room.

Great staff and very helpful

Perfect location. It was an older building, the rooms were small, but the mattress and pillows were excellent! The staff was friendly and helpful. The restaurant was so convenient as well as the laundry room. We would definitely stay here again!

could have put at least a contineintal brekfast out.. but thaks for coffee and water. walls very thin and can hear everything in rooms next door.. but prob becasue of old hotel

Hotel needs to be refurbished and hard to sleep at night because it was so hot in the room.

Location. Other than that. Hotel is old. Needs to be upgraded

It's a bit of a run down bldg. And it is expensive because it is in Juneau but it is right downtown. We had a room on the back and it was quiet. We were there for a short night before an early morning flight. The staff reserved a taxi for us for 5:30 am. The taxi did not arrive and the morning staff for since that they'd had problems with this taxi company. We had no problem getting a Lyft. The nighttime staff person thought maybe a taxi reservation would be better since it was such an early morning ride. But that didn't pan out. There was also quite a bit of a security line at the airport. We waited half an hour to get through the TSA PreCheck line. But that's not the hotel's problem; they were fine.

The room was hot as heat couldn’t be brought down. The front desk person told me that maintenance tech would come and have a look. It wasn’t fixed so had the fan on all night, would have preferred to open the window but couldn’t do so because of mosquitoes.

Great location for exploring the town.

I got bit by a spider

No hot water

Fan didn't cut the mustard I had like sleep as I was sweating Very disappointing Google recommend Capital expenditure for AC