Courtyard by Marriott Jonesboro

Bed was comfy,Room was clean,and the staff was excellent Ryan was so helpful and nice.Only complaint I have was the water in the shower didn’t get very hot.Would for sure stay again.

Exceptional

Parking is good. Very quiet place and spacious room and bathroom. Staffs are gentle and respectful. Friendly for families. Supermarkets and franchises restaurants are near here.

Just a disappointment!

Shower needs cleaned

The gym and everything was clean lobby also Everything was good

The gym and everything was clean lobby also Everything was good

It was a nice and clean hotel. The front desk staff was awesome. There is no pool FYI, but other than that, it was very nice.

The room was cozy and relaxing Everything was great

The room was cozy and relaxing Everything was great

Exceptional

Superb

The housekeepers were very nice and friendly. The front desk was very attentive and nice and very welcoming. Well it would have been nice to have an elevator fixed sooner. With the breakfast you could include toast.

Well it would have been nice to have an elevator fixed sooner. With the breakfast you could include toast.

N/A

Host N/A

Very good

The room was clean, the air worked good, overall i would stay again.

Restaurant was under staffed. One worker ringing people up and cooking all of the meals. She was very overwhelmed. Also issues with the pos system not working properly.

Restaurant was under staffed. One worker ringing people up and cooking all of the meals. She was very overwhelmed. Also issues with the pos system not working properly.

When I FIRST entered the establishment, I was greeted and helped by a young lady named Morgan. She was very kind and ourteous. When I was checking out or just before another different older female was there. It was about 10am I asked if I could get a cup of coffee for breakfast. Checkout is 1200pm so officil I was still a guest. This wench bluntly told me that No I couldnt as the cafè was closed at 930am . This seemed all to convenient to me so instead of causing a fuss I left but will not use your business again.

They charged me twice

They charged me twice

Everything was really clean, the staff was exceptional, the made to order breakfast was great. The room was really spacious and the air conditioner was really cold. No complaints at all during our stay.

NA NA

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Location and price

Everything was amazing. clean, comfortable, shower was especially fantastic. Will definitely chose to stay again, next time in town.

New, clean and comfortable.

The bed was beyond uncomfortable and the restroom was disgusting. The front desk staff however was fantastic! The building itself is the problem and wasn't worth anything over $75 a night, if that. It is just a bad hotel.

Staff is very friendly and rooms are comfortable.

Very clean and friendly

Nice clean,comfortable room.

Parking was easy. Ryan was fantastic.

Ryan at the front desk was awesome! I had some minor issues with my a/c and he handled them with exceptional service. Give that man a raise!

The location was great

Staff and rooms are excellent.

Ryan was an excellent host. When our toilet in our initial room was broken, he did not hesitate to make every thing better by moving us to a different room. My downfall to this was my card had a mysterious charge that no one could explain to me what this charge was. Would I stay at your facility again???? ABSOLUTELY!!!

The property itself was really good. The hotel room was clean. The only negative we were out of body soap in the dispenser shower and had to use bar soap instead. The check in lady was not friendly at all. Honestly took her time to wait on us and seemed we were an in conconvience to her since she had to actually speak to us and check us in. I will say the cleaning stay upon departure the next morning was friendly as well as the lady who waited on us at checkout. My advice is to make sure you have friendlier staff to check in guests because this is the first thing we saw upon arrival. We would have not stayed there if our reservation was not already made. It is the first impression we had of your hotel and unfortunately one we will keep. We will probably not stay here again because of her.

Due to a water main break we had to move to another hotel. They stuck us in a hotel on the other side of town. Very inconvenient and did not offer a refund or comp for the troubles.

Rude. Rude. Rude.

Quiet and clean

great stay! the staff was very friendly

Bed was a little uncomfortable for our liking. I don’t think king bed was actually a king. My husband is 6’3 and feet hung off the bed. Mattress was too firm

we love this hotel!

The place was great but they ran out of liquor for most drinks.

My stay at Courtyard by Marriott Jonesboro was a very pleasant experience.Staff was polite and informative, room met my expectations and was very comfortable. Location was excellent for me and other family members in town for my nephew’s graduation.

Great stay.

The staff were kind and patient. The hotel was enjoyable and clean.

Excellent stay, nice clean, very quiet. Dining was super nice I loved the fact that each table had private tv.

It was nice. Christian the lady at the front desk was very nice and helpful.

Good

This was my second time staying here on my monthly trips to Jonesboro and they are always so nice and my rooms have always been clean. 10/10 recommend

We rented twenty+ rooms for four nights. The hotel was new, and the staff was friendly. But most of the rooms were never cleaned, and some of them were only cleaned once. A few days after checkout, I received an email saying they were charging us a 25$ extra cleaning fee per room for "excessive trash and intentional harm to rooms." I asked for documented proof and I will include some of the pictures they sent. Our rooms had an occupancy of four each, and we fed them twice a day in the hotel. Their trash cans were full, so they stacked what other trash they had next to the cans.

The bed was horrible. I felt like I was rolling down hill all night . Woke up with a terrible back pain. I will not be staying at this hotel again.

Needs a pool- for what the rate is, sheets are not soft at all, they feel heavily starched. Bar is overpriced for well liquor. Room was clean.

Great stay

Other hotels in the same area for less money that are a bit nicer and includes complimentary breakfast

Nice room

Bed was like a rock i barely slept the first night and took meds to sleep the second night. Bath is a bit shallow but hot water. Looks a bit worn down in some places and offers no pool. Has good amount of parking and friendly staff. Towels are kind of rough and they close their bar and food areas early. Not the worst hotel or the best.

Very nice staff, well maintained

N/a

Such a beautiful stay ! Very very quiet cozy stay

perfect

Very nice property!!

Enjoyed our stay

It was amazing. Everyone was friendly. Our room was extremely clean.

For the most part things were clean. When checking in the staff member was not friendly. We reported that one of the beds had blood on the comforter and they were not apologetic or anything. The comment was “I’ll tell housekeeping”.

close to my son's house

Nice property. Modern and comfortable.shower needed better cleaning . Bed comfortable. Second stay here much improved from our first stay. Front desk efficient just not particularly welcoming, but not an issue. Why no minimal free breakfast? Is that just a thing of the past? Will stay again.

Shower head was not adjustable in Room 321

The hotel looked nice, but the cafe had no one at the counter. Finally someone came out, but he didn’t know how to make the Starbucks drinks and took a very long time to make the food. The food was really good, but it was really awkward. Maybe someone called in sick?

It was perfect

Nice hotel. Friendly staff. Would like to have room cleaned more often than 6 days.

Very clean

It was a nice relaxing stay. My only complaint would be it could use a pool.

Front desk agent Crystal was awesome!!

It was clean and safe.

The staff were very welcoming and so helpful. Great stay.

Our stay has been nice. Hotel was clean. I was disappointed that the breakfast was not free. With the price paid, it should have been included.

"Im sorry I have no more rooms available"

Good

Well lit parking lot. Rooms are very nicely appointed. Updated bathrooms.

Great place

Clean and nice hotel

Perfect stay!! Very clean and an overall great experience!

Terrible staff, no coffee, terrible food, elevator broke, ice machines broke. No cleaning of rooms. Room was dirty. Would NOT RECOMMEND this hotel

Fab beautiful smiling gal at checkin 8:30 pm after long drive!

The hotel was fine. It was the service from Hotel.com that was horrible. I booked this hotel after setting my date / room desired/ and searched through the list provided by Hitels.com. I was surprised to check in to hotel and find that my reservation was made for 10 days later. I tried to call hotels.con, also hotel tried to get in touch with them also. No human who could correct their mistake could be found. After 2 hours the hotel rep found a random site that provided a number. The person I spoke with transferred me 4 times, each time asjkoghe same information. After becoming very agitated, they told me for a $45 charge, they would change the date. I just recieved notice from bank , Hotels.com charged my scoundrel twice for the up charge. Never again !

This was a clean hotel with decent amenities. My wife thought the bed was one of the better ones she has slept on in a hotel. The toilet was loose and rocked. The trendy shower with the half divider instead of a door or curtain left water on the floor and made the shower drafty. We stayed two nights. To get coffee for our second night stay, I had to go to the desk and ask for it because room cleaning and sticking was every other day. So, some things were nice but overall, I will probably stay someplace else next time we visit Jonesboro.

The room was quiet, we were on the back side of the hotel and the beds were Wonderful!! Our room and bath room were clean. The shower however did not have much pressure, and if you wanted to reuse your towel there was no place to hang them. The heat and air worked great and I like that it's positioned where it doesn't blow on you. The only place to hang anything is in the closet, no hooks to hang anything. Not a lot of surface space. You can buy food and drinks, a little pricy, but there just tables setting around, no designated room. Maybe this is how Marriott is we have not stayed in one like this. However we would definitely stay again if we're in the area. We felt comfortable and safe at this hotel.

They were really nice and the rooms were great. We were stranded there a few extra days due to car trouble and they were wonderful.

The staff was great. Nice, clean rooms.

Friendly staff an open bar

Everything was fine

Such a clean place to stay

Everything was great! We will definitely stay again when we are in town.

Always a good stay. Location, cleanliness and comfort. This trip I experienced the rear lobby door being locked. I ended up driving around and parking to enter a side door. The lady at the front desk said she locked it for her safety since she can’t see it from her desk (very understandable) but the other door was open. My suggestion is to put signage out communicating as such or change the posted hours the doors are open, or give her a way to readily see the door. Her safety is just important as customer access. But communication is key.

Nice property, clean rooms.

Check in was easy and the front desk staff were friendly and professional. The Room, Hotel and Lobby were clean and well equipped, the only thing missing was a hot tub and pool. The hotel bar/restaurant was clean and festive. The staff were fun and friendly. It was a great place to stay while visiting for my wife's graduation!

I cancel my booking 20 minutes paying full and I didn’t get my money back the lady didn’t cancel my booking look like someone stole my booking and use my personal información to stay I didn’t get my money back

Beds were not real comfortable.

Staff is super friendly and welcoming. The cleanliness of the room was my biggest issue. There was hair in the shower and it just didn’t seem clean.

Internet was out due to accident so services weren’t really available but still a good stay

Our room smelled like Marijuana and mildew, but otherwise seemed well kept. The breakfast was expensive and gross. Not enough parking for the building. The front desk staff was nice.

Staff friendly Other guests not so great - dealt with drunk women at 3am in hallway. Poor front desk young lady had no idea what to do. Otherwise the stay was good.

Good service, quiet friendly.

5 stars

I loved everything about my stay. It was last minute booked so k could rest before heading out. It was quite and the front desk receptionist was awesome

Enjoyed this quiet stay

Room was nice but the TV didn’t work and the Internet went out. The breakfast left something to be desired. I sat at one of the tables to dine in and it was brought to me in styrofoam containers and in a plastic bag. Not sure I will be back.

Very nice clean rooms with a more modern feel.

It was great. Staff was so friendly. Room was immaculate. Will stay here again.

No pool

Awesome service!

It was a great hotel but wifi was horrible.

Solid

Everything was clean

Great Staff and very neat and clean.

Check-in was quick and easy. The room was clean and the air conditioner was great as well as the water pressure in the shower. Stayed two nights and both nights were quiet and comfortable. I had stayed here one time prior to this stay and will definitely be back.

Overall a great stay. Clean room and property, very friendly management, the only downfall was that the bar/bistro was not open on either day we stayed. Other than that, no complaints!

Always a great experience. Is my go-to for Jonesboro

This property is directly across from the NEA hospital in Jonesboro and near many fast food restaurants. It is clean and nice. I will stay there again.

Nice stay

Had a drink at bar evening great then am had coffee and breakfast downstairs breakfast was outstanding

The rooms need to be cleaned better.

Convenient to restaurants, staff was friendly and hotel was well maintained.

Only one towel and one wash cloth in room for 2 guests. Did not like highway sounds. Folks in lobby playing jenga very loud. Room was comfortable and clean though.

Hotel was excellent, i couldn't figure out t.v when i called the front office they were very quick to solve the issue

Rude staff, dirty rooms

New building, I can sleep good on the mattress. I feel safe. I just wish they can serve free breakfast. 😩

The hotel was clean and pleasant. This was our second time at this site. The last time was right after it opened. The hotel has been maintained well and nothing was damaged or caused an issue. The front counter was unoccupied upon arrival because she was outside on a smoke break. The next morning the two individuals at the breakfeast/bar station did not know if the coffee was complimentary or paid for. The young man was very nice and did admit he was new and would find out which he did promptly.

I was very pleased with my stay,and everyone was so nice.