Baymont by Wyndham Jonesboro

Exceptional

Reception was awesome. The only complaint is there was only 2 towels, 1 washcloth, there was 2 people staying in the room. I didn’t ask for more towels but next time I will and would definitely stay again.

The manager was great! She did a great job with some issues we had. You need to keep her around.

Good

The manager Amanda was AMAZING. The lock wasn't working but she tried hard to fix it and tried to get other to fix it. Any issues she dealt with asap. She even noticed I was in a chair and switched our room to an accessible first floor room. She is a keeper.

Exceptional

Staff were kind and helpful. The facility was unacceptable, but the staff did their best of provide service in spite of the problems. Let's see: The key needed constant reauthorization, the TV was limited at best, there was no breakfast, even the staff could not get me into the exercise room, etc, etc.

Staff were kind and helpful. The facility was unacceptable, but the staff did their best of provide service in spite of the problems. Let's see: The key needed constant reauthorization, the TV was limited at best, there was no breakfast, even the staff could not get me into the exercise room, etc, etc.

Trash bags out side rooms, never picked up two days i stayed. Elevator didn't work and has on 3rd floor, only had few channels to watch.(1st night). (2nd night) no channel could be found..

The breakfast was delicious and had a lot of options for everyone. It would be great if they had the little prepackaged microwaveable pancakes or waffles That there weren’t smoking rooms available

The breakfast was delicious and had a lot of options for everyone. It would be great if they had the little prepackaged microwaveable pancakes or waffles That there weren’t smoking rooms available

Nothing to be completely honest. There’s no breakfast, no pool no hot tub. And the elevator broke with us in it! My room wasn’t ready even after booking this in advance. The ice machines were disgusting and leaking

The air conditioner worked amazing, I never was bothered my housekeeping ect.. Trash bags out side rooms, never picked up two days i stayed. Elevator didn't work and has on 3rd floor, only had few channels to watch.(1st night). (2nd night) no channel could be found..

Nothing to be completely honest. There’s no breakfast, no pool no hot tub. And the elevator broke with us in it! My room wasn’t ready even after booking this in advance. The ice machines were disgusting and leaking

Passable

The area, environmental, it is beautiful I love it. I will come back to the hotel sooner.

The area, environmental, it is beautiful I love it. I will come back to the hotel sooner.

This was the worst hotel experience of our trip. The room had no smoke detector. The bathtub drain. Was full of hair. The trash cans had trash in them and we were charged considerably more than the reciept shows. There were water stains on the walls and missing outlet covers

Good

The parking lot was empty and the hitel was tucked away behind others. The hotel was dated but fairly clean. The fan in the bathroom came on with the light it did not have a cover on it and was extremely loud. The shower had hot water and pressure but it would blow you out of the tub, the shower head needed to be replaced. One of the deciding factors of booking here was breakfast was included. There was no breakfast. The desk attendant stated the yogurt in the refrigerator was all they brought. The coffee was not good either. Would not stay here again.

Ac kept the room cool

So showered and left. The whole stay sucked!!

everything was very comfortable and easy

Superb

I really enjoyed my stay at the Baymont motel. The continental breakfast was good. The maid service was good especially management maid service Miss shahida. I'll be staying there again every chance I get thank you all for the wonderful service.

Was greeted by an old coworker who was very nice and helpful Hallway smelled like weed and so did the bathroom toilet ran the entire time I was there and breakfast was not a good one

Hallway smelled like weed and so did the bathroom toilet ran the entire time I was there and breakfast was not a good one

The heater never worked the air dryer kept shutting off the hot water never got hot and toilet felt like it was about to come outta the wall... Wifi sucked . I will NEVER stay here again

The heater never worked the air dryer kept shutting off the hot water never got hot and toilet felt like it was about to come outta the wall... Wifi sucked . I will NEVER stay here again

Parking was easy.

The place was clean and well taken care of. The price beat out all the other hotels in the area. Im sure to be staying there again my next visit

Everything.

Yes

Tv did not work. Smoke detector missing, tub was dirtty, gum above tub. Stool not sturdy, chairs for end table

The shampoo bottle was open and half used. It would have been good if this had been checked. I had to get my key card renewed for my second day-a pain in the tukus. Other than that, the room and staff were fine.

Was good condition slept good

Everything was fine

Could use some more attention to details, but the room overall was safe & warm for the night. We were missing several lightbulbs, and there were some items left from previous guests that housekeeping failed to notice when cleaning. I wasn't worried about parking my car overnight, so that's a plus.

The room was clean everything worked but the tv has limited channels.

The staff is friendly and helpful. The rooms are nice and the prices are even nicer. I usually travel alone and dont need a fancy 5 star hotel.

The room I reser

Bed linens dirty

Room was very clean and All of the staff members are friendly.

Booked using an app. and changed plans. Would not let me cancel Tried to cancel two days prior and no luck. Very disappointing that you do treat your guests this way. I never even stayed in rooms. Unbelievable in this day and age to be treated like this. Never told me it was non cancel room. Never heard of that?? Terrible customer service

Just ain’t like the bathrooms

clean room, staff, amenities,

It smelled bad when we arrived , dirty lobby area. Checked in , went to our room, key card didn’t work, desk clerk tried another key , still didn’t work, changed rooms, that key card wouldn’t work . I asked for a refund so I could go to another hotel. Now waiting to see if Expedia is going to refund me that charge, as I went to another hotel down the street so I could get some sleep with my kid.

There was no key to the room. Front desk had to open and lock room. A wade of gum was in the carpet next to the bed , had to have it cleaned. The hair dryer and electrical outlets were not functional. Windows and bath areas were dirty. Towels had holes. There was NO breakfast as advertised . The bed was wore out, you could feel the springs, terrible night sleeping as a result. Shower had to be hand rigged to get it to work, avery quick shower. I absolutely DO NOT recommended this hotel. Take it off listings.

Exceptional staff.

So I found this distasteful and a lack of care or integrity, as well as greed. This was the lsst dealings w Hotels and their affiliates due to the lack of basic human decency

The first room we were given had black mold all over the ceiling!! And the second room, the electrical outlet receptacle that is behind the bed, was hanging out of the wall by the wire!

Amenities need help. No bowls for cereal and had no choices for the first week. Just bread and muffins.

We had to go to another hotel. The elevator was also broken. We had called earlier in the day to make sure everything was okay and was told it was.

In addition to this issue, the building is old, ran down, and appears to have had some moisture or flooding issues. Wall paper peeling, doors warped, etc. Do yourself a favor and book elsewhere.

Did not use the pool

Was ok

Room was clean and staff were curtious

went out to the truck to get something and got lock out my room the key card didn't work anymore and no one around for hours at the front desk. laid down in lobby. they needs someone there at all times

It was to cool to get in the pool. Staff was awesome very friendly. The heat in the room worked well.

The hotel was dirty the room still had used soap in the bathroom and there was a roach crawling in one of the beds. I slept in the chair

Everything was very good. I did have to get moved to another room due to a water leak, but everything else was great. And at a very good price. I would stay there again

There was no bag in trash cans the housekeeper came and got out of our room an hour early before check-out

I didn't like that I had to deal with the leaking toilet and then

Hotel room smelt like cigarettes and wasn’t cleaned. There was garbage stuffed in the coffee pot and hair and fake lashes on the bathroom floor

Got roaches around the cereal need proper cleaning

There seemed to be confusion about my dog being there. I didnt see anything that said they were not pet friendly. In fact, Saturday night they were full but i asked him what the pet fee was and he told me there was no pet fee. He didnt say they didnt allow pets so this morning i was thrown out of baymont.

No pool. Ac thermostat broken

Room was fabulous.

I didnt eat breakfast but was a comfy bed and slept great

Linen was filthy, tv did not work, and the staff was rude.

Front desk clerk was very polite and had a wonderful customer service personality! Nice clean rooms for cheap! I would stay here again, and most likely will!

Clean rooms good staff

Nice staff, clean rooms, disappointing breakfast

Great

The recliner was in a terrible state .No ice at all in the entire hotel!!!Staff was not available most of the time.Breakfast was very limited on choice and the area was filthy.

Toilet ran constantly and the bathroom fan was horribly loud. Other than that, it was great

DO Not Stay Here!!!!! This hotel should be closed. The 1st room the stool was filthy and had crap on the seat. We changed rooms and the toilet was filthy with urine behind the lid and on the floor and there was hair and dirt in the tub. I asked the front desk for disinfectant to clean the toilet. I have never stayed in a worse place. We were so tired my friend didn’t want to find another room so I asked for clean linen to put over the comforter and all. Thank goodness we brought our own pillows.

Property is run down. Elevator didnt work. Bed bugs on the mattress. Trash under the bed skirt. I travel for work i understand dated rooms but this was horrible. I checked the room before even bringing bags in and walked right back out and booked another hotel

This was a very comfortable room. Great got the Price. We would definitely stay again

My stay was wonderful. The staff was amazing Tracy Jones, make sure that I have everything I needed good job guys.

The breakfast was terrible

Good location

Good rooms

Breakfast was nasty pool not working

Room was not clean. Phone, iron, and blow dryer didn't work. No bath or wash towels in the bathroom. No hot water for showers or sink faucet. Bathtub dirty and no trash bags in garbage to put trash in. Noone at the front desk to address these issues to. Checked out at 8am the checkout day.

Stayed the night for a medical procedure so we didn’t have to drive so far that early in the morning. Had a lot of restaurants choices in the area. The hotel was clean and comfortable. Loved the beds. Most hotels beds are hard but these were great

There was no contential breaskfast. TV SERVICE WAS NOT GOOD. Outside property was not well keep.

Nothing fresh for breakfast, just some cereal and packaged bread

Everything didn't seem to work. Free Breakfast. really. No coffee made, no waffles, no pancakes. Just a loaf of bread with better butter and jelly. Elevators didn't work. Ice machine didn't work. Most of TV channels didn't work. Pool wasn't available as advertised. Seems like H.S kids are managing this place. Escalated everything, but no sense of urgency. DON'T BOOK THERE!!!

It was bad

The staff was friendly and very accommodating.

Staff was very helpful. A+ My room needed a few repairs and there was no remote for the TV. It was great for what I needed and I understand it was a late night accommodation because another hotel botched my reservation. I was taking the only thing available and I really appreciate them hooking me u in a pinch. I will always be grateful for their excellent staff.

Was overcharged and money wasn't returned

On top of all that…we had our DO NOT DISTURB on the door and the maid kept knocking every 15 min starting at 9am-check out is NOON! Pick a different property!

Stay away from this place. It’s terrible.

I would stay very clear from this property. The rooms were completely filthy. The front desk attempted to put me in two different rooms. Besides the one they initially put me in and they were worse than the first one. In the additional rooms that we went to look at we found drug paraphernalia as well as hair dirt grime.

It was a place to sleep while on the road. Tv didn’t work and was charged $40 when I chose to pay through the Hotels.com app. Not sure if it was supposed to be a deposit or what. La Bocca was a really nice place to eat and right next to the hotel.

I would not recommend this property. It appears old and worn. Neither the TV nor the coffee pot was functional. I complained to the front desk about TV and was told "sorry, I can't help you". We had to clean hair out of bathtub drain. The breakfast bar was poorly stocked and the quality was marginal. I now know why the price was so low. Pay the extra money for one of the nearby properties and save yourself the hassle.

Hotel needs lots of work. Hairs found in the shower and on the pillows. Smelled strongly of mildew. Mystery stains on the headboard. Shampoo and conditioners were used. TV didn't work. Elevator was sketchy. Left shortly after checking in. Decided to just drive the rest of the 6 hours home.

For three people there was one towel, one hand towel and no wash cloths. The bathroom was run down and dirty, the counters were dirty, the pool was dirty. There were holes in the furniture.

Will be back… for another stay, needs microwave in rooms, and cleaning to do not disturb if the sign is on for. Great location.Add some vending and drink machines.

Being renovated; needs a microwave in the rooms, and place for fridge, staff, housekeepers are nice,they just knock w/ the do not disturb sign on door… Otherwise comfortable be, nice and quiet, good location.

The rooms do not have a microwave and they need one, , And fridge needs something other than the floor to sit on. If the (no disturb sign ) is on the door , the house keepers still wake you up or knock. Great area for this town. IAnd a vending and drink machine is needed. Otherwise good place…. Hope this helps. And I will stay there again….

Bet

Ok

Black mold in the bathroom

They are in the process of remodeling so not everything was working. Our room evidently hadn’t been done yet. Mattresses were very old and springy, the toilet was installed right up against the wall so you could barely even sit on it.

The room was nasty. There was dust on windows. The elevators didn’t work had to use the stairs and no breakfast whatsoever. This room should be rated a negative 10

Didn’t get towels unless asked, bathtub was peeling, elevator didn’t work.

I am not a particularly picky person but I freaked out when I got to my room. It was disgusting. The hall reeked of weed, the room itself was so dated that there is no way it was actually clean. The elevator didn't work, our key card immediately stopped working... all I did was sleep on the bed and just the toilet (which i really tried to avoid needing to do). I wish there was some way to get my money back because this hotel was simply not safe. The only reason I stayed was because i couldn't find another room nearby.

Very discouraged. Booked a double room with 2 double beds. Overbooked so put me in a king suite with a pull out. There were no sheets or blankets for the pull out bed. When we went to make the pull out, there was a dirty sheet on the sofa bed with bread crumbs on it. The desk clerk came up with the sheets and blanket to make the bed. Got stuck in the elevator after dinner for about 5 minutes. In the morning, elevator button on first floor was stuck so elevator could not be called to first floor.

Everything was fine. We generally put a "do not disturburb" sign out when we are gone, but the hotel did not provide one. The first day they did not service the room which was fine. We don't really want it serviced. The second day we were gone i came back to find some sensitive items that i use and need daily had been removed from my room. I had them in a shopping bag in the bathroom to find them gone. I need and use these items daily. Before you assume something is trash, please look inside the bag before throwing them away. I am assuming that's what happened. Don't assume they won't service your room. Put things up. The cleaning people don't watch what they are doing. I had to find a drug store and spend 15.00 to replace them.

Rented for a tenant. She said roaches were everywhere

Clean and courteous staff members

Elevator was broken and internet was down

First and last time staying at this dump

Only problem the ceiling fan was very dusty needed cleaning

No breakfast was served nothing. Was one of my requirements. Was not happy

Not so good.

Hair in the bathtub, door wouldnt deadbolt, screen was cut on window, floor was dirty. Room looks nothing like pics online!

The shower was good thats all all i got to say about that

Stayed 1 night. Clean, quiet, and staff was very nice. For the money, can’t get much better.

Staff was great, rooms were clean and family friendly

Staff was very helpful. Answered all questions we had and adressed problems we had. Thank you so much.

It just needs a lot of work wasn’t a clean place. Vending machines were empty couldn’t get anything from the hotel had to go to Walmart or somewhere. I guess it was like that because of the area. All I could smell was marijuana that really sucked.

Was there in jonesboro for the birth of our Grandchild and was very dissspointed in this hotel.It was filthy, and felt unsafe in our room because the door didnt lovk properly. The lock must have forced open at sometime before our stay. When we brought it to the front desk attention she gave us a new laytch to put on ourselves. We didn't travel with tools so did the best we could to get the door secure.Breakfast was a lil sad but we didn't starve.I would never feel safe bringing my grandchildren here and we will not be returning .

It was quite and most staff was friendly

It is a decent place for the price

People stand outside my door and made me feel uncomfortable

Clean

The room itself was dirty. Either ground in dirt or mold on the floor of the tub. Holes in the walls and baseboards in bathroom. No toilet lid. The heater did not work it would kick on and immediately kick off flashing low battery on the wall thermostat. The coffee in the morning was like mud. The staff was friendly upon arrival and an average staff. Just disappointed to find our room in such poor condition. In the hallway there were missing ceiling tiles and exposed wires. The elevator smelled terrible and was dirty.

Great

Could me less drugs around and more secure

The easy access to smoking area

Don’t recommend this place

Check in was easy & location is decent- those are my two pros out of this entire one night stay. Upon entering the room, I was hit with a very foul odor.. mildew was my guess. One of the pillow cases had these dark brown spots on it… sheet also had a yellow stain as well. Tv channels are slim to none. Smoke detector was removed as well, for whatever reason. Pool area is a disaster.. both side doors by the pool that lead up to the rooms do not work! I have seen the doors propped open with rocks so anyone can just walk on in. Honestly, next time I’m in the area, I will pay a little more for a nicer hotel & one that offers the exact amenities as advertised because this place doesn’t have anything but bugs, random hairs & non working appliances & elevator. How this place hasn’t been shut down yet, I’ll never know. But do yourself a favor & stay elsewhere.

Could use major updating

Could use major updating.

This hotel is run down and in need of repairs. The room I stayed in smells like moth balls were dropped in the AC unit. Will not be a returning guest.

The Baymont was a welcome surprise. The front lobby gave the first clue that the room would be clean and we were not disappointed. The best thing was, for these two exhausted travelers, was the comfort of the beds. We literally fell asleep right away. The only drawback was that the pool was closed. I was told that several pools in the area were closed and were owned by the same company who, despite being the middle of summer, didn't care to have them open. My suggestion is, if you're looking for a hotel with a pool, before booking, call and ask if it's operational.

Dirty bathroom...curtain falling down. Nasty ice machines.

It wasn’t clean and I didn’t stay because the host was new and he locked himself out of the computer so I asked him for a refund and I never gotten refunded

The outside was going through renovations. Our room was clean, only one ice machine on 3 floor, snack machine were old non working. Overall not terrible.

Never stay here, I came for my graduation at it was a lot of illegal activity. Not to mention, the rooms were and not very clean. Total disappointment after driving 8 hours from Texas. I will not change my review.

Toilet ran all the time. Told front desk and they could move us to another room but it also has a known toilet problem. Elevator was broken. Ice machine is on 3 rd floor.

I had a very bad experience in this hotel. Had to change rooms because of mold in the bathroom. Drapes were torn. Had to get a remote from the front desk to use the TV and there was only a few channels. No phones in the room. Elevator broke, they made coffee but no cups for breakfast, fire alarm went off at 4 in the morning. Paper was peeling off the walls and we weren't offered anything for all the inconvenience they caused us. I think we should all get a refund. This was the worst hotel I ever stayed in.

Advertised a pool, clerk was rude, not helpful and after room is paid for we ask about the pool and she said they didn't have one. Ice machine didn't work nor did the TV in the room

Hardly a breakfast at all with plain bread, quaker oatmeal packs, jelly, syrup but no waffles / pancakes, water, two coffee pots less than a 1/3 full

Staff was never at front desk breakfast was horrible

The air conditioning didn’t work and the room had a bad smell and the room wasn’t clean seen a lot of ants in the bathroom had to get a replacement refrigerator because the one in the room didn’t work.air conditioner made a lot of noise .just need a upgrade or remodeling the hotel . Food was expired and not breakfast in the morning ..just not a good place to stay ..

The bugs that I found 10 mins after arriving and then checked right back out. And have to wait 10 days for refund.

Bed was not comfortable the room had an odor and no microwave in the room. Also should say on the web that pool is out of commission

TV channels don't come in shower heads fly off win turn water on no pool only one ice machine on 3rd floor no dryer only washer works didn't have nothing but cereal for breakfast n only to type froot loops n 🌽 flakes

Ongoing construction was the only drawback but did not bother us.

Should let people know there is a $100 cashe deposit required at check-in. It will be refunded but had to find ATM to get cash.

It had bug and it was just dirty

We pulled up to the property and didn’t even risk staying the night here. 4 cars in the parking lot total and in the 10 minutes we stood in the parking lot deciding if we wanted to stay, there were 3 cars that pulled up, passenger went into the lobby and came right back out. Sketchy stuff happening here in our opinion and other locals opinions. Don’t waste your money.

Never been treated with so much disrespect by hotel guest services. There was a problem with our third-Party with Hotels.com apparently they messed up something and didn’t get the hotel paid and they treated me like a criminal

Did not like the fact of paying a 100 cash deposit when I paid for my room up front with debt card.

Worst place ever! Filthy; mold in bathroom; ceiling caving in in the bathroom; cheap and unclean towel sets; bedding was questionable as far as cleanliness; breakfast was nothing like advertised (cereal) Lazy employees, no remake on room, had to ask for clean towels. Absolutely disgusting!

Breakfast was pretty much nothing. Don’t expect much breakfast at this hotel. Both mornings there were no cups. The first morning I used a cup of my own. The second morning i asked the girl that was there at 6 am on Saturday 4/27, if she could put out some cups. She told me where to find them in the cabinets, never looked up. I mentioned that i guess i have to find them myself. The lady that came in after her was very nice. Room could have been cleaner, but wasn't bad.

Inside hall way and room smell bad a lot humydery

My booking was for a king, i arrived 10 minutes after the reservation and there were no kings available. I was put in a double and not compensated the difference in price. There was pee and trash in the stairwell that was not cleaned in the 3 days i stayed, it took 3 attempts to get me into a room that was clean with locking door. The appliances didnt work in the room

Older hotel. Elevator needs work. Room was ok but the fridge was bad. No slip in shower needs replaced in our room. Parents room was better.

Aging property with many things that didn’t work , AC ,ice machines etc .

The beds and pillows were lumpy and uncomfortable. The "breakfast" was a joke. No protein options. The room had tons of mold and the paint was peeling off the walls over the window. The refrigerator was unplugged and I lost all my food because I didn't notice it until morning.

The first two rooms we were assigned had doors that didn’t work. When we finally got a room, there were drugs in it and a bucket of dirty water and pipes right outside the room. We were given another room, and then the front desk manager walked in on us at 9:44pm when we were sleeping. Absolutely awful.

I woke up to ants crawling on me in the middle of the night and when I went down to get breakfast there was ants in the oatmeal.

Changed rooms three times. First room covered in pubic hair. Second room had window propped open unbeknownst to me and someone could have came in while I was sleeping, and there were cigarette butts and ashes between table and bed. Third room, air barely worked. Told the mgr, Tina, she was rude. I have chemo yesterday and just needed to sleep but was only able to get two hours. She refused to refund my money or any type of compensation. I was treated horribly. Tina and housekeeping set on bench right by front door smoking. Like someone with cancer needs to breathe that!!

Only 2 lamps had light bulbs in them out of 6 lamps, curtains wear broke so i couldn't close them all the way and the window screens where torn,and need more tv channels!!!!

No key for my room, clerk had to use master key to let me in. No breakfast except for 2 containers of dry cereal, covered in bugs.

It had looked as if someone laid on the bed after it being made. The comforter had multiple stains, the sheets had multiple stains. There was someone else’s hair in the shower. We ending up just checking out after about 30 minutes and going and staying at the holiday inn.

The room didn’t even looked like it was clean. There was pee on the toilet and the counters weren’t cleaned. Stuff all over the walls and a bag over the fire alarm.

They didn't have any breakfast items because they didn't pick it up or they didn't order anything to do breakfast

Inexpensive hotel for a short stay. Tabatha, the front desk attendant and Lori, the General Manager were amazing. They did everything possible to assure our stay was what we were expecting and needed