Canopy by Hilton Jersey City Arts District

It’s located in a busy corner, but I didn’t hear noises. Room was nice and clean.

Very good

Very nice stay.

Love the canopy …great location

The hotel was good, clean, and comfortable, but not excellent.

Very good location even if overpriced After we checked out, someone else’s breakfast bill for the final morning was added to our room charges and billed to our credit card. With some difficulty, I reached the front desk by phone to point this out and request removal of the charge. They said they would look into it. But I never heard anything more from them, and with some annoyance just paid the extra $80 myself for a hotel breakfast we didn’t have. Over a month has passed since we stayed there and it wasn’t worth the hassle to get our $80 back. The whole experience reinforces why I try to avoid chain hotels when traveling.

Checked in room and tried to move the pocket from the sink to the shower and it was sticking but got it closed. After shower I had a heck of a time trying to open it. As I am soaking wet and the towels are in the next room under the sink. Ridiculous!!! I complained and they fixed it. That night the air conditioner was broken. Very hot in the room. Next day they fixed it unfortunately when I got out of bed the morning of I noticed blood stain mark where my ankles would be at the bottom of the bed !!! Totally gross. I spoke to the manager and she said thanks for telling me your next stay will be better. She did not offer any discount or points nothing. Of course I didn’t ask. I wanted to see if she would do anything. NOPE!!! The rooms are $500 including taxes and certainly not worth the $ or aggravation. Please do better

Exceptional

Exceptional

First room had multiple issues...no cold water, safe, fridge and TV all not functional.

Everything

Superb

My favorite spot in Jersey city

Excellent Location: The hotel’s location is highly convenient and easily accessible. Cons: Room and Hallway Cleanliness: Upon checking in, I noticed the room’s cleanliness was not up to standard. Because I practice yoga on the floor, it was highly apparent that the floors had been neglected. There was a buildup of dust under the beds, along the baseboards, and around the edges of the furniture, as well as food particles under the desk. The hallways suffered from the same lack of attention, with visible debris (paper, paint chips, etc.) left uncleaned throughout my entire 8-night stay, despite bringing it to the front desk's attention. Malfunctioning AC: The room's air conditioning could not be turned off via the thermostat, even when set to "OFF." Maintenance eventually had to climb into the bathroom ceiling access panel to manually cut the power to the unit. Poor Sound Insulation & Front Desk Policy: The sound insulation between floors is weak. On one evening around 11:00 PM, children in the room above were jumping and running loudly. When I contacted the front desk, I was told the hotel could not intervene with noise complaints until midnight. They assured me the guests were checking out the next day, so we endured the noise. However, the exact same disruption occurred the following night, at which point we had to insist on moving to a different room.

Loved our stay. Great staff, clean room, great gym. Would stay again.

Exceptional

Employees were nice and helpful when needed.

We were flying internationally out of EWR and this was the perfect spot to stay for a couple of days before our trip. Staff was friendly, restaurant was great and the room was clean, quiet, comfortable and had many small touches that were nice.

Wonderful friendly staff.

Awesome stay! Specially if your travelling to New York easy to get around via PATH. Staff were helpful and place we clean.

Very well located hotel close to Path and many restaurants. The breakfast in hotel was most excellent as well as a friendly, helpful staff!

Nice boutique hotel.

A bit more upscale stay. Perfect location. Great lounge. Nice to have a restaurant on premise with room service. My only con, they raise prices during peak season and do not honor those that frequent the hotel all year round with a discount.

Staff. Excellent communication. Breakfast staff very attentive and all done with a smile I do not like the way the beds were made. The duvet is not inside a duvet cover. The sheets are not fitted. Not a big deal, as everything else was lovely.

Exceptional

Exceptional

Great location to the subway

Great option for NYC travel. Bigger hotel room, nicer amenities...and only one Path train stop to NY. Lot's of restaurants/stores in the neighborhood. Would highly recommend.

Clean and Modern N/A

Clean and Modern N/A

Exceptional

Exceptional

Convenient, clean staff was great

Exceptional

I was really impressed. The location, the rooms, everything

Angela in restaurant is a star

Exceptional

Superb

I really enjoyed my stay here. The lobby area is comfy, the rooms are nice and clean. Beds were very comfortable. I usually have trouble sleeping in hotels but I slept like a rock here. It’s also very close to the path station if you want to get to NYC easily. I will most likely stay here again if I come back to the area.

Clean room. Bed was comfortable. Location was awesome!

Good size room with seperate dressing area and large walk in shower,. Comfortable large bed and excellent, quiet air conditioning. Large open foyer with comfortable seating area. Very good location. Facilities are limited and lay out of bar and breakfast area a little odd - the bar is shoe horned into a corner and there is limited furniture in the lounge. Very expensive for this standard of hotel and very disappointed to have additional taxes added when the booking said the price included taxes

Location was perfect. Path station was very close and it was very easy to go to Manhattan. There was a car parking nearby. The room was large and new. Overall it is a very good hotel. The room could be cleaner, it needed a deep cleaning, especially the carpet under the bed was very dusty. And the towels were very old they were ripping apart.

Very spacias rooms and clean. In the perfect central spot of so many restaurants and bars near by. Prime location to everything including subway access.

Excellent location and adjacent to the PATH restaurants, a drugstore and take out grocer. Nice facility, very quiet, great staff, very clean and comfortable. The restaurant and grill are open to the reception and cocktail area however and there is not enough ventilation over the grill to avoid the food odors to take over the lobby. Just need a better system over the grill.

Loved this hotel. So clean, modern, and close to PATH station.

Room was huge, staff were exceptional, location was great. Arrived at 10am, checkin was 3pm, but the lady at reception organised us a room so we could check in by 10:15am. Magic Nothing

Great lobby and restaurant/bar. The rooms are clean and comfortable. Easy access to everything, restaurants, shopping, and transportation.

Excellent hotel..we will stay there again

Overall good stay.

Exceptional

perfect for a shirt stay to visit NYC, great location to commute to Manhattan, easy with PATH train, hotel nice and clean, very good size of the rooms loaction and size of the rooms

Great location! Great staff!

Exceptional

Exceptional

Breakfast was descent and the price was good, comparable to nearby breakfast spots. The hotel is super close to PATH and within 5-10 minute walk to a new whole foods and waterfront.

I loved everything about this hotel. I love the scenery me in my wife got married in we stayed here. I have nothing at all to say I didn’t like. I must say I loved everything about the hotel.ai will definitely recommend in also stay again. Thank you for your great service.

I loved everything about this hotel. I love the scenery me in my wife got married in we stayed here. I have nothing at all to say I didn’t like. I must say I loved everything about the hotel.ai will definitely recommend in also stay again. Thank you for your great service.

Did not eat

Very clean facility with supportive staff

Great location, clean and was well staffed

Very nice restaurant and close to NJ path station. Staff were all so nice!

Great , helpful staff. Restaurant with wide variety of options for breakfast and dinner.

The location is good，very close to train.

love it

Great!

Nice hotel, clean, contemporary. Close to transportation into NYC. A really nice option if you have to work in the city and need a place to stay that doesn’t go over your business budget for hotels, as hotel rooms in NYC can be extremely expensive. The only issue was that the air con in the room was super loud! I ended up just turning it off, but had it been very cold or hot, it would have been annoying to listen to that while trying to sleep in the room.

Staff was very friendly and the hotel was clean and comfortable

Staff was very friendly and the hotel was clean and comfortable

Spotless room and remarkably pet friendly.

Spotless room and remarkably pet friendly.

Room was very clean; nice view of snowstorm from window!

Room was very clean; nice view of snowstorm from window!

Great stay

Great stay

Yes

Yes

Everything was perfect

Everything was perfect

super clean

super clean

Courteous and friendly staff at check in! Clean hotel and very nice modern rooms! Recommend highly!

Courteous and friendly staff at check in! Clean hotel and very nice modern rooms! Recommend highly!

Room was in decent condition, check in was fast, but no

Room was in decent condition, check in was fast, but no

However, due to a snowstorm alert, I had to leave one day earlier than planned, and unfortunately, I was not provided a refund for the unused day. Additionally, there was no microwave oven available in the room, which made it difficult to heat food. Regarding breakfast, it was not informed in advance that only a few items were included as complimentary. I came to know later that payment was required for other breakfast items, which I hope this feedback helps improve the experience for future guests. Thanks

However, due to a snowstorm alert, I had to leave one day earlier than planned, and unfortunately, I was not provided a refund for the unused day. Additionally, there was no microwave oven available in the room, which made it difficult to heat food. Regarding breakfast, it was not informed in advance that only a few items were included as complimentary. I came to know later that payment was required for other breakfast items, which I hope this feedback helps improve the experience for future guests. Thanks

Staff was great. Room was great. 60% of the lobby being under construction with jackhammers is not great. Especially with no seating other than the dining room. Cheers

Staff was great. Room was great. 60% of the lobby being under construction with jackhammers is not great. Especially with no seating other than the dining room. Cheers

Rooms was spacious

Rooms was spacious

Beautiful hotel. Convenient location

Beautiful hotel. Convenient location

Clean room

Clean room

Awesome stay!

Awesome stay!

Great staff, great scent in lobby, clean room, great breakfast, excellent desserts, accommodating, friendly, highly recommend. Safe neighborhood, extremely walkable.

Great staff, great scent in lobby, clean room, great breakfast, excellent desserts, accommodating, friendly, highly recommend. Safe neighborhood, extremely walkable.

Very nice hotel

Very nice hotel

Fabulous hotel, with fantastic links to New York on the path train. Breakfast was lovely and the facilities were also great. Lounge area an added bonus after a long day. Staff were friendly and very helpful

Fabulous hotel, with fantastic links to New York on the path train. Breakfast was lovely and the facilities were also great. Lounge area an added bonus after a long day. Staff were friendly and very helpful

This property is beautiful, affordable and convenient to the city!

This property is beautiful, affordable and convenient to the city!

Rooms were very clean and as pictured. Staff were very kind & accommodating. Hotel close to restaurants and bars. Highly recommend!

Rooms were very clean and as pictured. Staff were very kind & accommodating. Hotel close to restaurants and bars. Highly recommend!

And then I told her to check the camera. I didn’t buy anything from you guys.

And then I told her to check the camera. I didn’t buy anything from you guys.

the building was being renovated with constant jack hammering

the building was being renovated with constant jack hammering

All good

All good

Great location, easy access to the train to go into the city. The room was spacious and very clean. Very nice restaurant and bar

Great location, easy access to the train to go into the city. The room was spacious and very clean. Very nice restaurant and bar

Really? What if this was my check out day? Luckily, it was not. But if it was, would have certainly missed the flight waiting for the hotel to produce my rental car. They had ZERO protocol to know where it was. The manager did apologize. But honestly, this was such a terrible experience, that I’m compelled to write this review 6 weeks later.

Really? What if this was my check out day? Luckily, it was not. But if it was, would have certainly missed the flight waiting for the hotel to produce my rental car. They had ZERO protocol to know where it was. The manager did apologize. But honestly, this was such a terrible experience, that I’m compelled to write this review 6 weeks later.

Great place to stay.

Great place to stay.

Clean and well appointed room. Great location and value for the price. Friendly staff and wrll maintained facilities.

Clean and well appointed room. Great location and value for the price. Friendly staff and wrll maintained facilities.

We had a great time at this hotel. Easy parking, friendly staff, restaurants all over, walking distance to ferry (easy access to New York).

We had a great time at this hotel. Easy parking, friendly staff, restaurants all over, walking distance to ferry (easy access to New York).

.

.

Too many dogs around the hotel. I will not be staying again. I wish the hotels would have limits on the pets and pet free rooms.

Too many dogs around the hotel. I will not be staying again. I wish the hotels would have limits on the pets and pet free rooms.

Do not purchase complimentary breakfast from this hotel. It took me 30 mins to place an order and waited another 30 mins until the food to be served. The hotel doesn't mention anything about breakfast on their website, so I believed what people have posted online, buffet style breakfast. No, they do not have buffet style breakfast. Restaurant is run separately and I had only 4 options to choose out of the menu, and omelet was not included. When I complained about it to the hotel, they only said that I received outdated information. I was treated like I was getting a free meal, even though I paid for it in advance, and some of the food quality was awful. This hotel doesn't put any effort to accommodate customers comfortably. There weren't enough towels in the room and the temperature of the refrigerator was off, so my water bottles were all frozen in the morning. I asked for a rollaway bed, but they didn't provide any beddings with it. Everything I had to call and ask- not very thoughtful. Garage parking, you pay the full price. They do not offer a voucher or discount. Valet, one is standing there at the gate. On the weekend, the Path runs on a modified schedule, so it takes long time to come back from New York. Path is a lot slower than New York subways.

Do not purchase complimentary breakfast from this hotel. It took me 30 mins to place an order and waited another 30 mins until the food to be served. The hotel doesn't mention anything about breakfast on their website, so I believed what people have posted online, buffet style breakfast. No, they do not have buffet style breakfast. Restaurant is run separately and I had only 4 options to choose out of the menu, and omelet was not included. When I complained about it to the hotel, they only said that I received outdated information. I was treated like I was getting a free meal, even though I paid for it in advance, and some of the food quality was awful. This hotel doesn't put any effort to accommodate customers comfortably. There weren't enough towels in the room and the temperature of the refrigerator was off, so my water bottles were all frozen in the morning. I asked for a rollaway bed, but they didn't provide any beddings with it. Everything I had to call and ask- not very thoughtful. Garage parking, you pay the full price. They do not offer a voucher or discount. Valet, one is standing there at the gate. On the weekend, the Path runs on a modified schedule, so it takes long time to come back from New York. Path is a lot slower than New York subways.

yes

yes

Great large room! Helpful front desk staff. Easy to get into Manhattan.

Great large room! Helpful front desk staff. Easy to get into Manhattan.

Great location, comfortable clean room.

Great location, comfortable clean room.

The rooms were very clean, the was staff friendly and I enjoyed the water in the lobby. I will definitely stay here again on my next trip to New York.

The rooms were very clean, the was staff friendly and I enjoyed the water in the lobby. I will definitely stay here again on my next trip to New York.

Staff members just ok. Room without microwave and emergency alarm that woke up kids. Could be better

Staff members just ok. Room without microwave and emergency alarm that woke up kids. Could be better

always enjoy staying...love that we can bring our dogs...room service menu could be upgraded however...

always enjoy staying...love that we can bring our dogs...room service menu could be upgraded however...

Very easy location to catch PATH into the city. Hotel is beautifully decorated and clean. I thought the breakfast offerings for pre-paid breakfast were very meager, and service was slow. Also worthy to note- the toilet is enclosed in a separate space with the glass shower, so sharing the room with our 2 young adult children was a little tricky. A curtain or frosted door would have made things easier. Otherwise we had a nice stay!

Very easy location to catch PATH into the city. Hotel is beautifully decorated and clean. I thought the breakfast offerings for pre-paid breakfast were very meager, and service was slow. Also worthy to note- the toilet is enclosed in a separate space with the glass shower, so sharing the room with our 2 young adult children was a little tricky. A curtain or frosted door would have made things easier. Otherwise we had a nice stay!

Clean, comfortable house room with minimal to no noise from above. Housekeeper stood out as room were straighten daily upon our return.

Clean, comfortable house room with minimal to no noise from above. Housekeeper stood out as room were straighten daily upon our return.

Clean room, nice staff

Clean room, nice staff

Clean friendly staff prime location

Clean friendly staff prime location

Clean room, close to dining and very walkable.

Clean room, close to dining and very walkable.

Clean, spacious and comfortable room. Great check in/out experience

Clean, spacious and comfortable room. Great check in/out experience

This hotel was located in a good area. Close to the path train that took us to NYC within minutes. Food was great. Beds were comfortable. Loved the feature of the key being on my phone so I never lost it. The management checked in on me daily which was great. Only thing I can say that was bad was the random 5 am fire alarm, otherwise everything was great. Definitely would stay here again.

This hotel was located in a good area. Close to the path train that took us to NYC within minutes. Food was great. Beds were comfortable. Loved the feature of the key being on my phone so I never lost it. The management checked in on me daily which was great. Only thing I can say that was bad was the random 5 am fire alarm, otherwise everything was great. Definitely would stay here again.

Room is spacious. Breakfast is slow and burnt. Hotel lobby is nice.

Room is spacious. Breakfast is slow and burnt. Hotel lobby is nice.

Great Staff!

Great Staff!

The hotel is gorgeous, convenient for what we needed. We arrived after check-in time and had to wait 45-60 minutes for a room to be ready…sat in lobby until ready. They did offer complimentary breakfast for this but it was still frustrating.

The hotel is gorgeous, convenient for what we needed. We arrived after check-in time and had to wait 45-60 minutes for a room to be ready…sat in lobby until ready. They did offer complimentary breakfast for this but it was still frustrating.

Amazing place and amazing staff! Our reason for staying here was a reasonably priced hotel to visit New York City. Its was right next to a parking ranp which was only 30 per day compared to 85 or more in New York City. And literally a one minute walk to Path subway system that took us the city.

Amazing place and amazing staff! Our reason for staying here was a reasonably priced hotel to visit New York City. Its was right next to a parking ranp which was only 30 per day compared to 85 or more in New York City. And literally a one minute walk to Path subway system that took us the city.

Best hotel start we’ve had to date. Modern, clean, responsive team, big room with plenty of space, accessible to food, safe area, close to metro, easy to find. We were around with the entire experience and will certainly be back.

Best hotel start we’ve had to date. Modern, clean, responsive team, big room with plenty of space, accessible to food, safe area, close to metro, easy to find. We were around with the entire experience and will certainly be back.

A lot of restaurants nerby

A lot of restaurants nerby

Hilton should be embarrassed to have their name on the outside of this Jersey City location. The staff needs serious training in hospitality. They are great at saying “sorry” but action speaks much louder than words. We will not be returning.

Hilton should be embarrassed to have their name on the outside of this Jersey City location. The staff needs serious training in hospitality. They are great at saying “sorry” but action speaks much louder than words. We will not be returning.

very close to metro! clean and quiet hotel! service in the restaurant is wonderful!

very close to metro! clean and quiet hotel! service in the restaurant is wonderful!

I love staying here! Friendly staff, great room and good location!

I love staying here! Friendly staff, great room and good location!

Gorgeous and convenient

Gorgeous and convenient

Clean hotel. Right next to subway. Lots to do around the area bars/ restaurants. Staff is very friendly. I recommend would definitely stay again

Clean hotel. Right next to subway. Lots to do around the area bars/ restaurants. Staff is very friendly. I recommend would definitely stay again

Exceptional room, great aesthetics. Location is optimal

Exceptional room, great aesthetics. Location is optimal

Staff was unprofessional

Staff was unprofessional

Convenient

Convenient

The highlights of the property truly stood out. The entire staff—from the front desk to housekeeping—was exceptional. Every area of the hotel, including the bathrooms, gym, and common spaces, was well maintained and showed clear attention to detail. Despite the few inconveniences, the team made the stay enjoyable for my family, and I would absolutely return to this Hilton location.

The highlights of the property truly stood out. The entire staff—from the front desk to housekeeping—was exceptional. Every area of the hotel, including the bathrooms, gym, and common spaces, was well maintained and showed clear attention to detail. Despite the few inconveniences, the team made the stay enjoyable for my family, and I would absolutely return to this Hilton location.

Clean room

Clean room

My husband and I stayed here for Thanksgiving while we were visiting my daughter. We had a wonderful stay. The check-in process was seamless and the agents were helpful and friendly . We had a king sized bedroom that was quite spacious and certainly big enough for two. The bed was comfortable. I am an insomniac but I slept so well while there it was unbelievable . The black out shades were very helpful . My only complaint is that the Nespresso maker was hard to use and not a well designed model. Overall though 9t was just perfect.

My husband and I stayed here for Thanksgiving while we were visiting my daughter. We had a wonderful stay. The check-in process was seamless and the agents were helpful and friendly . We had a king sized bedroom that was quite spacious and certainly big enough for two. The bed was comfortable. I am an insomniac but I slept so well while there it was unbelievable . The black out shades were very helpful . My only complaint is that the Nespresso maker was hard to use and not a well designed model. Overall though 9t was just perfect.

Front desk staff is underwhelming

Front desk staff is underwhelming

the staff was indeed kind and attentive to us.

the staff was indeed kind and attentive to us.

Beds and pillows were not comfortable. The fan for the heat/ac would keep turning off. It did not have option for switching the auto setting off.

Beds and pillows were not comfortable. The fan for the heat/ac would keep turning off. It did not have option for switching the auto setting off.

I never got a chance to get into the hotel and I never got a refund

I never got a chance to get into the hotel and I never got a refund

However, we booked an anniversary stay and no acknowledgement was made at check-in or in the room. The breakfast details were unclear we were told it was included, but once there it was limited and we had to pay extra for most items. It would be helpful if staff explained that better upfront. Still, we enjoyed the room itself and would come back for another restful stay.

However, we booked an anniversary stay and no acknowledgement was made at check-in or in the room. The breakfast details were unclear we were told it was included, but once there it was limited and we had to pay extra for most items. It would be helpful if staff explained that better upfront. Still, we enjoyed the room itself and would come back for another restful stay.

Beautiful hotel and excellent/friendly service!

Beautiful hotel and excellent/friendly service!

Nice room

Nice room

Quiet bright rooms.

Quiet bright rooms.

Clean convenient stay

Clean convenient stay

Hotel was great. Great staff, and very clean

Hotel was great. Great staff, and very clean

Nice room and flawless check in

Nice room and flawless check in

Yes. Room should have been cleaned everyday.

Yes. Room should have been cleaned everyday.

Nice place to be in the Big City. Comfortable, modern and nice location.

Clean room, nice staff, right in the middle of everything so anything I needed or wanted was near by. One of the best rooms and hotels I ever been and I will visit again.

Excellent service by staff and smooth check in / out process. Thank you to Isis, Adnan and David - amazing agents.

Pet friendly, good location, lots to do

C

Parking lot right across the street was very good to have

Enjoyed my stay here. Very nice and clean!

Close to dining near Grove Street Path station. Great walkability to the hotel.

This place has a young Wonderful staff, amazing room service and cleanliness for the rooms as well!

The staff was courteous and welcoming. Even though I arrived late after check-in, I had no issues. They even offered to help me find a meal late at night, which I really appreciated. The accommodations were not only aesthetically pleasing but also very comfortable—the bed especially made for a restful night. I only wish I could have stayed longer to enjoy more of the amenities. I’m already looking forward to a future stay!

Very nice to be able to travel with our dogs.

Room was clean and staff were courteous.

Great location and beautiful interior. Bed was very comfortable.

The Canopy is always a comfortable hotel to stay in and very convenient being in downtown Jersey City.

I had a very enjoyable stay and would recommend the hotel to others. Ernest the manager at reception and Daniel the waiter in the restaurant deserve special mention for outstanding service.

the property was very accessible and had a nice reception combined with a cafe style restaurant

Amazing place!

Breakfast was good. The servers very attentive to our needs.

Very convenient property

Very comfortable and clean hotel. Restaurant was nice and staff was very friendly. Highly recommend.

I paid a lot for 3 nights of public parking it was good that was right beside hotel. It was not clear in the advertisement if the hotel has parking or not. Other than that the hotel was amazing!

Pleasantly surprised with the hotel. It was wonderful.

Comfortable, clean and secure. 1 block to PATH station. Walkable to groceries and restaurants

This hotel is in very nice location, its walking distance to many nice restaurants and shops. The staffs are also friendly and efficient. Room is simple but clean. We didn't try the breakfast though as its not included in our package.

Th cleaning crew did a poor job-the carpet in our room & the hall were not swept while we were there The breakfast was good and the hotel was in a good location We would not recommend this hotel or stay there again

The property was absolutely lovely.

Enjoyed my stay, would come back again!

Wholefoods and eateries very close. Path entrance 1/2 blk walk! Internet. Free continental breakfast! Found street park for weekend days. Highly recommend.

Clean, convenient, easy

Good place nice stuff

The amenities of the hotel were immaculate, the food at the cafe was delicious, and the room itself was perfect for our little family. Amazing location, very walkable and the Grove St. PATH was right outside of our door, which made life so much easier for our commute into NYC each day. We have already decided the next time we do a NJ/NYC trip (which we do often since I am a NJ native) we will happily stay here again!

I chose this hotel due to the brand Hilton. But obviously this hotel is nothing alike Hilton. Poor facilities and service is not professional. I ever stayed at Canopy in Portland and Canopy in Jersey City. Very unpleasant experience for both of the stays. I will never stay with Canopy.

Carpet needs replaced . Water glass stains on the coffee table. Rubber molding around master bed coming off. Off-color paint repairs are noticeable

Love this property for the convenience and appearance. Easy to walk to everything and very accommodating. Also beautifully constructed and the rooms are so comfortable

Let's set a reservation, do online check in, and literally choose the room down to the number, only for it to be given away, oh yeaaaa

Easy, Lean & Great Hotel

Staff lied about when we checked in to Expedia support. Saying "we showed up late" so we didn't get a room until an hour later, even though we arrived on time.

I attended an early Fourth of July event at the Statue of Liberty, held at Liberty State Park, and staying at this hotel made it very convenient. After the event, I requested a late checkout, and they kindly allowed me to stay until 1 PM. This extra time gave me the opportunity to rest and freshen up before heading back to Brooklyn. I will definitely use this hotel again.I attended an early Fourth of July event at the Statue of Liberty, held at Liberty State Park, and staying at this hotel made it very convenient. After the event, I requested a late checkout, and they kindly allowed me to stay until 1 PM. This extra time gave me the opportunity to rest and freshen up before heading back to Brooklyn. I will definitely use this hotel again.

Friendly staff, great location, spacious room, and comfortable bed

Good

Modern and contemporary hotel with a large lobby. Limited dining option, and no pool, but rooms are spacious and the beds/pillows are super-comfortable. The best part is the staff! Very attentive and cordial.

Great place to stay for wedding at liberty tree park!

Beautiful property, very clean and conveniently located. No complaints at all. Highly recommend!

Hotel interior design is good rooms are spacious , wish we have microwave or kettle in the room. We had a good stay at the Canopy Hilton.

Great experience

NIce Hilton hotel, service is a bot leisurely at breakfast.

Great

great

Excellent rooms and very cool lobby/community areas

I chose to stay here while visiting my son, who lives a block away. So, location was my No. 1 reason for choosing this hotel. However, after staying here, I would definitely come back just for the shower and spacious, quiet, immaculate room. The restaurant's menu offers a nice variety of well-priced dishes, and the service Is fantastic.

Good

Very upscale hotel with a lot of different options to go see around the area.

First the fire alarm went off several times and i evacuated the room which was very unpleasant after walking all day for the pokemon gofest 2025. They messed up my room service order & still delivered it anyways(not the way I ordered it and was charged extra for cheese and bacon which I didn’t recieve) and it was cold,I would have rather ate off property considering the prices charged.the ac didn’t seem to work unless manually turned up in the middle of the night so I’d goto sleep cold and wake up hot around 1 am needing to turn the ac back on. Other than that the staff was friendly the building and rooms were very clean.

I love the room designs and staff at the Canopy in Jersey City! It would be awesome if there was a microwave to heat up late night eats!

We had a great stay at the hotel. Very contemporary, clean, great location with lots of good restaurants nearby and great connectivity to New York with just 3-4 minutes walk to PATH station that connects to MTA. Will definitely consider staying again.

It was clean

Property was fantastic.. great service, clean and food options were very good..

This hotel in downtown Jersey City was fabulous. I was in town for the Beyonce concert. Beautiful rooms and friendly and helpful staff. They allowed me to check in early because my flight was changed to an early morning flight. Everything is walkable, clean, and safe. The PATH station is a block away. Amazing bartenders at the hotel bar. I highly recommend this hotel.

The people who work here are soooo friendly. The property is very close to everything you need in JC and is immaculate.

Great location by Grove street PATH station and Jersey city pedestrian mall. Hotel was clean, well-maintained and always had lots going on in the extensive lobby/ common area. This hotel is our new favorite Jersey City hotel.

No complaints

Very cool and nice property

Flawless. And now, live music!!

A very nice facility with comfortable rooms

Quiet safe property close to many dining options. Parking deck across the street

.

It was a great stay! I felt safe. Everything was clean.

We loved staying here. Great location. Close to restaurants . Friendly helpful staff.

Before arrival, Hilton only prompted me to download the Hilton Honors app for a “convenient” digital check-in. After doing so, I was still required to check in at the front desk. What’s the point? Arriving at 5 PM, there was no clear signage for check-in. The entrance is separate from the lobby, which was overcrowded. I had to park a long distance away, drag my luggage to the elevator, and figure out the check-in process myself. Despite arriving after the 3 PM check-in time, my room still wasn’t ready. We missed the bridal meet-and-greet because we waited 30 minutes for the room. I had to haul my luggage with no assistance, and wasn’t given directions to my room. The room was poorly cleaned, the A/C was loud, and the pillows were uncomfortable. I asked for the room to be cleaned while I was out from 10 AM to 5 PM—it wasn’t. Housekeeping interrupted me twice at 5:30 while I was getting ready for the wedding. This isn’t what I expect from Hilton, especially at these rates. I’d like to know how Expedia plans to make this right.

Convenient location. Prices are high.

All good

The bed felt very soft and luxurious, and the room heating worked well. Their on-site restaurant is very reasonably priced. Their lighting control is great - you have the option of turning on/off different sections of the room and bathroom. They also provide valet parking for your car with in-out privileges. What didn't work so well was the safe - it worked fine the first two days, but then stopped working. And they could add electrical sockets close to both sides of the bed. Overall, I recommend this place. I'll definitely be using the Hilton hotels in my future travels.

Hotel was excellent inside, yet parking was across the street, though the hotel did not work the parking deck and while I prepaid the parking deck they still charged me a second time to exit the deck, attendant straight up ignored me through the glass as I tried to show my receipt, 5 cars stacked up behind me honking waiting to get out.

Hotel was beautiful and clean. Only downside was when having breakfast in the morning the wait staff were short on people

I really liked the location which is very close to the Path train station and vatiety of dining at night time nearby.

Wonderful hotel!! Can’t wait to stay @ another Canopy!

The parking is terrible/very expensive if you use the lot.

Property close to so many venues and transport to city

The hotel was good. A bit expensive. Close to good restaurants and the Grove St PATH train station.

I was not expecting such a posh hotel. It was very comfortable, convenient and friendly.

The food and drinks are really good, especially considering it’s from a hotel

Everything went smooth the room and hotel was nice but the breakfast was way too expensive for just two people

Big room and good food at the bar in the lobby

n/a

Good stay. Wish there were more options at the restaurant.

Great

Property was very clean and well kept.

good

The food was good, the service was excellent and the parking was a decent price. Overall my experience with other Canopy's has been top notch specifically the one in Portland, ME is very very good. I think for a hotel carrying the Hilton name that the rooms should be better kept. The service was excellent, front desk was amazing and the cleaners very friendly and accommodating.

Property was very well kept. Breakfast was very good. Staff very nice

The Canopy is a nice hotel with plenty of food and shopping nearby. The room me and my partner stayed in had a very nice modern touch, but was lacking in certain areas. Some strands of hair in our bed sheets and in the shower, also a questionable red stain on the shower floor. I always do a clean of a room regardless, but seeing the state of how the room was in, made it seem like there wasn’t a thorough cleaning before we arrived. Still a nice property and very excellent for the price.

Very comfortable & conveniently located

So nice

Been a patron since they opened. It keeps getting better.

Good

Staff was very friendly and helpful, great atmosphere and good location for spending the day in Manhattan.

Awesome stay! Hotel is next to parking garage and PATH station to NYC. Nice quiet safe area. Would stay here again.

Great hotel with a cool, interesting vibe. I arrived before check-in and the staff was super helpful in offering me a place if I needed to get ready before my meeting and holding my luggage until my room was ready. The lobby area was very comfortable and had plenty of space for my colleague and I to work between our client onsites.

Excellent hotel! Big room for NYC. Lots of storage/stuff space for toiletries, suitcase, clothes. Chaise to sit on. Empty usable fridge space. Really excellent, clean, new room. Friendly, helpful staff. Right near the PATH station and pedestrian zone bars and restaurants. My only tiny issues were the loud heating/air, no sugar packet/stir stick refills at the coffee station in my room x 2 days (but refilled promptly when I called food service), and the scent of the toiletries (but love the big bottles!).

Hotel parking is across the street so it might be cheaper to reserve it using 3rd party app

Very convenient when the destination is Manhattan. Easy acces to the Path ..

Excellent