Members-only rates
4.7 / 5 Excellent

Shangri-La Jakarta

5-star hotel Excellent Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, ID, 10220, ID
Shangri-La Jakarta
Shangri-La Jakarta
Shangri-La Jakarta
Check in 2:00 PM
Check out 12:00 PM

About Shangri-La Jakarta

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Jakarta.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. At Shangri-La Jakarta, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Shangri-La Jakarta, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Enjoy an entertaining evening alongside your fellow travelers at hotel's very own bar and nightclub.Indulge in the numerous pursuits available at Shangri-La Jakarta. Treat and spoil yourself by stopping at massage, hot tub, salon, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool.At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.7 / 5
Excellent 708 reviews
  • Engine customer Jun 2026

    Its location and the attention to details Actually very little. The price perhaps?? But it’s worth the price

  • Engine customer May 2026

    Great value, excellent staff Short of places you can walk to from the hotel. No malls or shopping areas.

  • Engine customer Mar 2026

    The staff were absolutely amazing. They really could not have done more. My room is huge with a great view and very well appointed. The location of the hotel was amazing. Just outside of the buzz but close enough to be enthralled by it. One of the best hotel gyms, and grade pool and tennis courts as well. It was more like a resort than a hotel in the middle of a mega city. The hotel is a little bit dated, it could use a refresh. But it was obviously built to the highest standard, so even though it's looking a bit tired, it's still very well appointed and beautiful. The breakfast room in particular needs a bit of a rethink, the flow isn't great, even if the food is.

  • Engine customer Jan 2026

    Every thing was perfect. Nothing

  • Engine customer Jan 2026

    Amazing ! Great place highly recommended. Beautiful staff waitresses amazing ! Thank you

  • Engine customer Jan 2026

    Internet was not always working.

  • Engine customer Jan 2026

    Very nice..have lots of variety

  • Engine customer Dec 2025

    The staff showed concern and helped when I was sick.

  • Engine customer Dec 2025

    Aminities not complet

  • Engine customer Dec 2025

    Shangri-La never disappoints. The customer service is exceptional, the dining facilities are excellent, and the Horizon Lounge snacks were a wonderful treat. I had to check out a day early and gave very late notice—around 6:00 p.m.—yet the hotel kindly did not charge me for that night, which I truly appreciated. The setting is beautiful, with a stunning lobby that flows seamlessly into the garden and pool area. It creates a welcoming and relaxing atmosphere. Thank you for making me feel at home, even while away from home.

  • Engine customer Oct 2025

    clean and service

  • Engine customer Oct 2025

    The swimming pool is amazing — probably the best in town for kids. The breakfast offers so many delicious options, the rooms are spotless, and the staff are extremely helpful and friendly. Nothing

  • Engine customer Oct 2025

    Nothing

  • Engine customer Aug 2025

    Nothing

  • Engine customer Aug 2025

    Swimming pool deep in last part 2.4m , and very clean water - breakfast amazing - spa is nice - all the staff is good and helpful and trained very well how to deal with the customer - safety and security are very good , Mr. Firmansah was enthusiastic in his work, and his interactions with the children were beautiful. Nothing

  • Engine customer Aug 2025

    The best hotel in Jakarta for family, great reception and lobby services is amazing, outside activities in the swimming pool is very good for kids. N/a

  • Engine customer Jul 2025

    Very decent (large) hotel for a business trip. Good facilities, clean room, good breakfast (choices for several countries).

  • Engine customer Jun 2025

    The sense of security that comes with the property. I felt completely secure by the protocol in place. The staff is very professional, courteous, and always ready to help. The breakfast was fantastic. Nothing

  • Engine customer Jun 2025

    Everything- breakfast, horizon club, spa, pool and great band at BATS. The service from every staff member was truly exceptional.

  • Engine customer May 2025

    The breakfast was fantastic! I would come back just for that!

Frequently asked questions about Shangri-La Jakarta

Does Shangri-La Jakarta have free Wi-Fi?
Yes, Shangri-La Jakarta offers free Wi-Fi for all guests.
Does Shangri-La Jakarta offer parking?
Yes, Shangri-La Jakarta offers free parking on-site.
Does Shangri-La Jakarta have meeting spaces, conference centers, or conference rooms?
Yes. Shangri-La Jakarta features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Shangri-La Jakarta have a fitness center?
Yes, Shangri-La Jakarta features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Shangri-La Jakarta located, and how walkable is the area?
Shangri-La Jakarta is located at Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, ID 10220. With a Walk Score of 92, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

Why no public rates?

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