Quality Inn Jacksonville - Orange Park near Naval Air Station

Breakfast was great and staff very friendly and helpful.

The room had a damp smell. The hallways smelled of weed. The floors were sticky and trash overflowing. The bathroom had mold .

*BUT* My room was nice and cool and the tv worked. The beds were comfortable and the pillows were fluffy!

The towels were dirty brown stains all over. Will not stay there again. Even though staff was very kind and accommodating. Staff 10/10 overall hotel 1/5

Dryer was broken, found roaches several time in the bathroom.

Very accommodating ! Just wish they had more towels in the bathroom !

The staff was absolutely amazing. Each and every one of them were extremely helpful and kind. We will be back!

Staff were pleasant and attentive. Plenty of hot water in the shower The shower head was barely working. The shower curtain was torn and the rod was so loose that the curtain could never stay in place. The toilet was so low my knees both ached for the whole week I was there

Get what you pay for

A

Their was what looked like black mold in the room. The tub held water take forever to drain. Hot in the hallways. Balls of hair in the floor.

Front desk staff was amazing.. Outside of that rest was ok..Rooms definitely need a makeover..

facility wonderful Staff wonderful. Location wonderful. you as a booking agent messed everything up. was at facility for follow up for injuries due to motor vehicle accident. Requested disability facilities for the second time thru your service. this was not forwarded to motel either time. Luckily the first time they had a disability room available. This time they did not. Had to keep a patient in a room that was not comfortable for him at all. YOUR JOB

Very bad service

No problems for an overnite

Hotel was very rundown and outdated. Our room had a musty smell, damp floor. I would not stay here again

The internet would only connect to one device only. You could not disconnect and connect another device ever. There were air conditioning units sitting in the hallway — one plugged in and one not plugged in. The pictures online were false advertising. It showed a bench by a lake, but there is no lake anywhere near the property. The pool was extremely tiny, and the grounds were covered in trash. They advertise as pet-friendly, but there was nowhere clean or safe for pets to use the bathroom because trash was everywhere. There were also around 10 mattresses piled up against the dumpster out back. The only good thing about this hotel was the location.

The facility was not great

The staff was excellent. The carpets were dirty. There was a pile of old mattresses in the backyard, and it was very dirty looking there was floors were all dirty. The carpets were all dirty.

My only complaint is the air conditioner was noisy and the room got a little warm at night (but I'm a hot sleeper and like the room very cold). I don't know why there's only 3 stars. I guess people are just too nitpicky. I would definitely recommend this location and I will for sure stay here again.

Room not clean in 2 days .

Room was clean good breakfast

The front desk lady was awesome. We traveled from the Mackinaw Bridge.

Yes

Didn't wait to eat breakfast.

Price/location Multiple lightbulbs blown or missing in our room each time we stay. One incidence of the phone having cut phone lines

The staff at the front desk was never at the desk, when she was at the desk, she was VERY RUDE. Housekeeping was horrible and they were VERY RUDE as well. I will NOT come back to this hotel.

Rooms are spacious and clean. Staff is super friendly. Some repair work was being done. Small outdoor pool.

Mold, loud

Everything else was great.

While the property claims to be smoke free there was an Oder of smoke in the air. The parking was sketchy, seemed like there were homeless people sleeping in the parking lot every night we were there.

Clean The bathroom

Did not try it The room had a bad Oder The shower/tub had very bad stains The water in the shower was only warm at best People were hanging out in the parking lot very unsettling

The hotel stinks

The property is need of many upgrades, terrible odor in hallways and rooms, poor condition of overall property.

The staff were very kind . My coworker and I stayed to the weekend. Breakfast is free and coffee and tea are served throughout the day. The room was moderately clean but I always travel with my own cleaning supplies to do a thorough cleaning. The rooms and hallways did wreak of weed which was an inconvenience as I am not a fan of the smell. Otherwise, everything was okay.

Room smelled of urine. Checked in for two nights and left after a few hours. Didn’t get a full refund

However, the staff were all very pleasant and willing to make accommodations. The smell of the rooms and the crappy mattresses need replaced

Our room had s musty smell.

We didn’t stay long enough to know what we liked there were so many things wrong with this place. When we first came in the hotel was dirty, staff wasn’t professional. The halls smelled musty and moldy. The first 5 minutes we walked in to the room the roomed also smelled and there was bed bugs. We checked out after the first 5 minutes. Staffed knew they had a bed bug problem and acted like it was nothing. Only got refunded for one night even though we didn’t stay longer than 5 minutes.

The staff was friendly; the room / bed was fine but the bathroom scruffy, worn, dated. Everything worked but I would not go back there. The pool was okay, the "fitness center" had a broken treadmill, a (working) elliptical and a (also working) stepping machine, did not use either some free-weights, which I used. Small but nobody there, so no problem. Breakfast is plain and uninspired. We were going out for breakfast.

Needs to be updated

Unfortunately I will never stay here again. The picture provided on here and on the site doesn’t match. You can tell by looks and smell that this place is not properly maintained. The hallyways had no air and they have portable ac unit in the hallway that don’t seen do be doing anything. The hallways smell but at least the room was clean but the bathroom/ room need a complete makeover. Couldn’t hardly sleep due to the bed and pillows being extremely uncomfortable. Breakfast looked playover. Left early because I just couldn’t do it no more.

The egg was too dry, but everything else was good

My only complaint would be when the housekeeper came into the elevator with us w/ her cart and vacuum. Her vacuum stunk so bad we nearly puked. That smell lingered in the elevator for hours. And there's only one elevator in the building.

Room was horrendous i had to go purchase my own comforter set and broom and cleaning products. The bathrom had urine all on the toliet and hair all behind it. Mattress had a horrible smell. The carpet was disgusting and filthy there were to big red spots on the carpet and it nasty. The floor and ceiling and ceiling fans were dusty. The worst place i have ever stayed.

. The 320 room stinks, musty, fishy smell, there was a roach and bigs flying in the bathroom. rust on the heating cooling unit, rust at the base of the lamp that does not work, rust on the light fixtures . Water spots on the ceilings and in the bathroom ceilings . Mold on the corners of the tub . The hallways have a very strong musty, damp, fishy smell. It actually made me choke and nausea. . The drawer between the beds doesnt close. Someone had wrapped the telephone cord around the drawer handle to keep the drawer close. I can provided photos if you want them. I am requesting a refund. I will NEVER stay at a Quality Inn EVER again!!

They kept my deposit for no reason. BEWARE!

Small trash can - and only one small trash can. It didn't leave you any room to put any trash which meant folks were forced to put trash in the hallway trash can that had NOT been emptied in days it seemed because it smelled SO bad. If you get BIGGER and more, at least two medium trash cans per room, everything would be fabulous. Other than that, things were GREAT and I would highly recommend the location.

The bed was very uncomfortable box spring was hanging one way and the mattress another way bed was crackling like the box spring was broken and the room wasn’t ready at 3:00 it wasn’t ready until after 4:00 pm I really wouldn’t recommend this hotel to anyone and they only clean the rooms every 3 days !!! I was very disappointed in my stay there.

Everything was very clean. For me the toilet is to low and the AC not cool enough.

A couple of places you can drive to

Did not have a variety and friendly staff.

Parking felt safe and the staff were very friendly and helpful.

Check in was very late and messed all plans up. Purchased insurance and room wasnt ready. Very inconvenient

It's was comfy Nothing

The property exceeded our expectations. Rooms were clean, and the staff was extremely friendly and helpful.

breakfast was decent. Parking is easy

First they charged me a $100 deposit when I checked in and paid for my room. Supposedly I will get it back in my account in 3 to 7 business days. What??? What was the deposit for? I have stayed in many hotels in my life and never paid such a deposit. It's not right and I hope I get my cash back. I would have canceled if I knew I was getting charged a deposit that was more than my room. The room smelled strongly of mildew, the fixtures in the bathroom were all loose and poorly installed. The outside hall had trash and dirty towels in it and there was no ice machine. Not a good experience. Stay away it's a rip off.

Shouldn’t have carpet in an animal friendly hotel. Staffs dog peed on the floor next to me, the dog smell was horrendous in the lobby.

Clean Lobby was hot

Breakfast was only served until 9 on the weekend so I didn’t make it down in time but others in our party said it didn’t offer much and quality was not great. When I checked in the property wreaked of skunk weed. Hallway to room stunk really bad. Moldy smell. By morning the lobby smelled better but 2nd flood still smelled really bad. Hotel room was musty smelling but once the air was turned on and it cooled down it wasn’t as bad. Top sheet had a nasty stain on it so I swapped it out, also found hair in the bed. Day staff was very friendly just not a great location as far as housekeeping goes. Won’t stay at this location again.

There was hair on the bed, but it seems to have come from the staff

None It’s a dog hotel

Breakfast was amazing , room was perfect , staff was fantastic

Clean , comfortable rooms

N/a

Great place for a stay..

Appreciated Mayo Clinic having the ability to accommodate me for three days out of my spouse’s recovery period. The traumatic experience of reserving four nights at Quality Inn has left a disturbing impression on me that will never forget, unfortunately had to return once discharged. Location is within JAX industrial zone, upon arrival it seems as if power bill has gone unpaid, NOTHING close to pictures posted. Room 311 should be condemned, three steps out of elevator and it feels as if everyone (in-out) are heading towards your dated room. Bed bugs are prevalent, the bath tub had two small-unnoticed pet turds between the shower curtain and tub (main reason why I didn’t stayed the first 3 nights), shower faucet is off grid because curtain rod was forced onto wall, out of curiosity pull out sink stopper and it’s full of grime and clogged with hair (ITS NEVER BEEN CLEAN), door to bedroom is missing ALL bottom hinges and screws, the one window in room has NEVER been cleaned either, dismal view to -CLOSED- pool is one full of algae’s. Add to insult upon checking out the one (shared by staff & guests) elevator was out of order. Imagine going down three flights of stairs with a disabled person, medical equipment and luggage? I AM TRAUMATIZED!!! Staff is oblivious of deficiencies. Quality Inn do better. Never been to a QI and will never recommend such low quality brand.

Excellent 👍

Although it is 100% smoke-free. There is a strong smell of cigarettes. the room furniture is deteriorated. Service staff are attentive and helpful.

Breakfast was ok , property needs updating, pool closed

Good hot breakfast, clean pool, good value.

Good price hotel. The room was decent. No complaints.

Old hotel. One elevator which everyone needs if going to floors 2-5. Stairwells aren't marked clearly. Very thin room entry doors with light seeping in at night. Nights were noisy. Room wasn't cleaned well. No fruit at breakfast, just carbs. Staff was friendly.

The bathroom had stains on the toilet, like if it was rusted the countertop in the room 409 looked as if it was gonna fall apart in the bathroom we didn’t get any room service the three days that we were there I was just extremely disappointed with the cleanliness and the way the bathroom and room looked.

People on the room above is were fighting late at night, and screaming. Our kids were afraid. Talking to the staff they offered to cleans the room better and they did even the hallway smelled better but again late afternoon, all the smoke and weed smell came back. The actual hotel has a sign saying that they are smoke free.

Dirty, water leaks, mold, hallways smell like marijuana and stained up sheets and towels, lots of openings around windows and doors, crack in wall and very dirty floors. Staff on Friday night once I checked in and seen the horrid conditions after dealing with my daughters asthma due to the extreme smoke smell everywhere! She offered Friday night free due to the inconvenience & said to speak to management on Saturday for a room change. Once spoke to supervisor was informed I cannot have Friday free and only can have 50% off but the inconvenience was their fault ! They put me with my daughter into a Smokey room that wasn’t ever ready to have tenant stay in. Mostly the whole hotel needs work. Then it also shows a pool yet it’s not in service . A lot of false advertisement and I have photos and videos to show for proof if needed. Even the new room had mold and a water leak from the AC which I complained and asked for maintenance and they never came.

Got moved to 308 which the front door was not closing properly not lock on the door and the smell was bad as well Definitely not a good experience They told me I am getting some type of refund

Overall a good stay for 1 night in transit. The room was nice, bed was very comfortable. 5th floor had some issues with a couple wasps, which I left alone and just told the front desk and they took care of it. Fitness center had 2 machines and weights so better than nothing. Pool did not look appealing so I passed on that.

We found bed bugs when we went to go to bed,and had to change hotels at almost midnight

The room we had was nice. Not from Florida, Im starting to think that all hotels will have dead or alive roaches. Which we found one by the plugs near the bed and a dead one in the draws. The room we had was pretty dark, not enough lights or natural lights. And abone checking in the was a pile of food outside our door. I had to ask for the wifi password as they dont just give it out. And for some reason I could not find a ice machine.

I didn't use the pool

Great value, large room, helpful staff. Clean.

Clean room, friendly staff. I enjoyed my 2 night stay here. I was out and about all day so I was only here to sleep and the room got the job done. I would stay here again.

Yes

The front desk staff was excellent but when I arrived at 3 neither on of my rooms were ready due to them not being cleaned, so my rooms were switched to two that were ready but on was half cleaned and didn’t have bedding in which I had to go down stairs and ask for a broom and dust pan to sweep up the floors because there was physical evidence that the previous guest had a dog so there was dog hair, broken half eaten dog treats and paper the dog had torn under the chair and near the fridge area.

The elevator was literally held together with tape, which gives a very poor impression and makes the property feel poorly maintained. Overall, the entire place felt neglected and not up to the standards you would expect when staying at a hotel. I would not recommend staying here.

The stay was bad the door to the bathroom didn't work.also t.v was broken and the tried to take my deposits for it do not stay found somewhere else

Checking in was good, but we had problems with the room. The TV did not work, and stains on the comforter. I let the staff know and she said to make it right she would return $51.00 of the rate . She said to contact Expedia for my refund. .

There was a dog that kept barking , bed was in rough shape as far as the mattress. Breakfast was good.

Very nice, the staff, very clean, everything and the spectacular breakfast

Juliette was awesome in helping us change to a different room. Very helpful with the TV. It wasn't working. She was just amazing.

Our room very clean. The queen bed felt more like a full size bed. Breakfast was good. Staff was okay, nothing notable.

I didn't stay at the room tried to request a refund and got denied I told them ahead of time that I had car problems and couldn't make it

No hot water in the shower

Very affordable, the room was bug free, the room also had an odor but it wasn’t too overwhelming. There was trash on the elevator and crumbs for almost a whole day. Wouldn’t be my first choice again, more like the last resort

The bed was a bit firm, but it was serve it purpose for what I needed. I needed a place to rest after work and had some business in Jacksonville the next morning. I didn’t want to drive 45 minutes home and then turn around. Since I worked close by, I booked a room. Thanks for your hospitality! The staff was so nice, and I really appreciated the breakfast the next morning.

Had to be moved from my room due to a broken shower rod & shower head, just to be moved to another room

No cable TV. Or Internet

Staff was so nice! I might try it again but not soon.

The room was clean and staff very friendly. Yhe problem is they advertise they have a hot tub, but actually they have some rooms with a Jacuzzi bath, one of which I reserved. When Igot there Hotels.com had reserved me a room which did not have a hot tub. You should stop listing a ho tub as one of the amentied.

Really liked room, wish I could specifically reserve the one provided. Met my needs and would stay there again.

Easy to find and close to project, will stay there again

Clean room

Room was clean. Staff was friendly. I only needed a room for one night. It served its purpose.

It was smellly mildew odor on the floor nothing worked

However, when I checked in Thursday night after 12 AM, the gentleman at the front desk at that time could benefit from a little more customer service training. He wasn’t rude, and I don’t want him to be reprimanded, but he came across a bit dry and didn’t provide some basic information—such as the Wi-Fi password or directions to the elevators. I’ve stayed here before, so I knew where to go, but I just want to point out that, as the person greeting guests, a warmer approach would make a big difference. Overall, the service from the daytime staff was excellent and made my stay enjoyable. I hadn’t visited in a while due to a past experience with a previous cleaning staff member, but it seems that issue has been resolved, and I’m glad I gave the hotel another chance. You all really did a great job this time. Thank you.

Yes

The stay was ok, the front desk for sure was very friendly and welcoming. Breakfast though continental, could have a healthier option.

I booked this hotel for my maid of honor and this turned out to be the worst experience she has ever had with a hotel. There was mold on the door and it covered the lamp shade. She brought it up to management after she checked, but she hadn't paid for the room and advised me of the situation. I called to try to get it comped or discounted, but never received a return call.

Everything was just right

There were bugs and mold in the bathroom, and the bedding was stained. Checked in and checked back out an hour later and. Hotel will not refund the money because they said “it’s not that bad.” Do yourself a favor and stay anywhere but here.

Nice

We enjoyed the big room. The bathroom door didn't lock, a previous occupant had removed the smoke detector, and there was a leak in the breakfast nook that was apparently a problem from way back.

I love the bed it was very nice the parking was good the. Staff was very nice i would stay there again

All good

Okay

My room had an issue with the toilet being loose and the shower would not drain properly. Got switch to a different room but the same issue happened with the toilet

Good

Friendly staff / poor quality room

It was bad

They first gave me a room that was disgusting, not clean, beds weren't made, looked and smelled like someone or something peed all over everything, found out they were supposed to be even using that room, so I don't know what happened there but it gave me the heebie geebies, then gave me an upgrade for the inconvenience, the room was clean and essentially comfortable, but had an odor that I can't describe. I will not be choosing this hotel again.

Great stay for the price! You get what you pay for!

The property was adverage. There was an odor through out the hotel, the shower head in my bathroom was not fixed properly, there was hair on my sheets when i pulled the blanket back.

everyone was really nice!

ALL over the interior of facility. Shower was VERY slippery upon stepping in, VERY, shower curtain slid away from rod. And drain plug did not engage in drain position and tub filled. Spotlight over pool shined directly in window even with blind covering window. Lots of mold throughout vents. Disap

The room was clean & cool, all amenities present except a hair dryer which we eventually received after PM Front Desk Gentleman said none available. It was clear he didn't even look b/c when we asked AM Front Desk Diamond in the morning, she gave us one immediately from a drawer filled with them. Diamond's customer service is top-level, thank you! 5 STARS for Diamond!

Ants were in my bed when I got it on second night but front desk was very helpful and got me a new room

No return call, no apology, no concern that I won't be back. Sadly, I know all the employees I've been there so often, it had become my home away from home. Time to find a place that cares about the pain and discomfort I've suffered through and the side effects from the antibiotics.

The staff was great the smell was horrible

Would not recommend anyone stay here. My family member paid for us to stay hete while visiting figured

I stay here about every 3wks or so. It's a good central location in yown

Our stay w

Well first its 2025 why dont you havebtap to pay as I never carry my cards on me. Second, they gave me a room on the first floor that smelled musty and felt wet in the air. Fridge was dirty,still had food the last person. There are ub cord outlets so if you need to charge anything its plug in only. They really need to update really. I felt like I was back in the 70' s it really was horrible. So glad it was just one night and definitely!!!!!!!!!!not worth $100.. Motels 6 is more up to date then this. What a shame.

Safe

Friendly staff and comfortable room

For the price, this place is a def five star hotel. Staff was super friendly and professional. The bed was uber comfortable (which I did not expect). I would highly recommend this hotel.

The carpet in our room was sticky when you walked on it for some reason. There was pee on the toilet seat when we arrived. The shower knob was broken so when you took a shower water was spraying out from the bottom. There were homeless people hanging outside and inside the lobby. The pool was down and not cleaned so it was definitely an eye sore. The staff was nice tho but unfortunately we won’t be staying there again.

Was a nice affordable stay. When checking in clerk realized i booked 2 handicapped rooms and upgraded me to a 2 room suite because we didnt need that type room. Appreciated that immensely.

The stay was nice it’s just the first room we had the ac didn’t work but they moved are room and that room was better

It was clean and had a smoking section with a picnic table under the trees

Great customer service

Friendly staff and comfortable room

Staff was great and very hospitable. Was not a fan of the area as it was an industrial area. Everything is a short drive away but no good views from any room.

Not staying there anymore

The shampoo bottle was empty. There was mold or dirt around the top wetr the tile meets tub. The refrigerator was froze and AC wasn't really working.

Property looked nice, but my reservation was canceled because of poor communication between the hotel and Travelocity.

I arrived on Friday after changing the arrival date through Travelocity from Thursday. I was told that no change in arrival date was received by the hotel and my reservation was canceled.

The employees were amazing!! Loved the experience.. hotel does need to be upgraded but overall we enjoyed our stay

As soon as you walk in…. You smell cigarette smoke. The room smelled like mold and pee. The mattress smelled like pee. There were roaches on the floor and the counters. Just terrible.

Quiet

This was a really good place to stay. I plan on using them for my future bookings in J’ville

The staff was wonderful the hotel was clean!!!

Property was great. We have stayed here a few times.

Nices place

Everything is fine with the hotel. I'm very upset because they never returned my deposit.

Quick overnight stay, room smelled a little musty, but beds slept well.

It was good.

Great stay thank you

The drainage needs to be better tubs are old and dont drain properly

The property was clean in entrance and the room was mostly clean and neat. Had an issue with lots of dust/dirt in bathroom vent/fan. Otherwise, I think they did a good job with everything.

Not that it had anything to do with customer service agent but more so that its a Pet Friendly place to someone who has dog allergies. Place is quite old and in need of deep clean and repairs. Lobg story to get into but after we were switched to diff rooms we were sent to a room that hadnt been flipped yet 😒 ..at that point we were ready to leave and gobdown the road. GM refused to refund entire stay in spite of other factors of disappointment nit mentioned here. Im hoping corporate will accommodate.

Bed

Quiet and comfortable hotel.

This place is awful. It’s dirty, stains on duvet and toilet wouldn’t flush. There was mold in the tub. Breakfast wasn’t much to speak of snd everything ran out at 8:30 and they didn’t refill.

The location was convenient and the staff was nice but that's where the positives stop. No matter how much the staff sprayed deodorizer, the elevator and whole top floor smelled so much like weed. We stayed one night and by the morning our whole front living room area smelled like pot. The walls had stains, I picked up the room phone to make a call and the receiver cable fell out of the handset. Turns out it was broken, so I stopped trying. There were water stains on the ceiling, which might explain the drips on the bed. I really wanted to like this place because the staff was so nice, but there are too many things to overlook.

Breakfast was great👌 The room that was assigned to us needed a bit of TLC. The receptionist took care of that and it was great. Overall our stay was very good.

Good

.

Decor seemed a little dated. Okay value. We were on the first floor and kept hearing banging throughout the night. Not sure if it was doors slamming or what. Front desk people were pleasant.

.

First room smelled really bad but then front desk gave me a different room right away and it was better

Dirty bedsheets

We enjoy this place every time we visit !

There was a strong humid smell that you could barely tolerate. Other than that, it was a good stay. Staff was very nice, bed and room was comfortable and clean but the smell was very uncomfortable. Hopefully they will get that resolved soon.

The people who attended to us were very friendly, but the building had a lot of humidity, the air conditioning seemed like it hadn't been cleaned in a long time, and the elevator smelled strongly of marijuana.

We always stay here on our trips to Moosehaven in Orange Park. This trip we were put in a room that was cleaned but afterwards someone laid on top of the bed used two towels n a filthy washcloth. Condiments opened n made coffee. But we were put in another room

Don't even thonk of staying here.

Nice

Very good

Hallway carpet dirty and filthy terribly smells marijuana even though the signs says no smoking

Decent, well used facility. Pet friendly if that is a concern.

The whole floor and the room smelled like cigar they even had dehumidifiers on.

Great stay

Room was gross. Smelled of wet dog (pet rooms need to be established and only used for pet accommodation). Barking dog at 6am, no sign to disallow pets on dining area. Bathroom had mold in the shower, worn out toilet, and lack of towels. Well worn out hotel. Price reflects it.

Great place

They have a $100 deposit that you have to use a card (even if you have already paid in full with Expedia) They have a strict no smoking policy. Which I agreed to adhere to. If I needed to smoke I went off property. But I was charged the $100 for the deposit, AND a $150 charge for smoking in the room. Now mind you, this is on top of charging for the room. Now refer back to the beginning of this review, the hall smelled like smoke. I did make a comment about it, and between the 2 days I was there 4 other people commented on it to me while waiting for the elevator. I called today to ask about the charge and the lady I spoke with kind of got snippy with me, which in turn made me reactive. She said that the maid told her that I smoked in the room. Which I DID NOT, because I honestly don’t have the money to afford the charge. Which I told her I didn’t. She basically told me I was lying…. Still waiting for a phone call and refund.

The room attendants didn’t bring in fresh towels and they didn’t take out the trash. I was there from

The staff was friendly upon arrival and while I was there during my stay. The room was spacious, but there were some things that could've been more cleaner in the bathroom. there was also an unpleasant smell coming from the drains when the water would run in the sink and in the shower.

We stayed 2days. Everything was great until we went to bed. Those mattresses had to be from the 80tys all we heard was springs, the worst bed ever. You change the bed, I'll change the score. Also, could have used some more clean towels for the second day. We stayed 2days 2towels

Our stay was not great. I will attach pictures. First, when checking in there was an employee who was complaining that this wasn’t her weekend to work but she was working. Immediately when you stepped in the room you were almost knocked down with mildew/mold smell. Dark spots on ceiling from water damage, mold in shower. The best was one of the worst I’ve ever slept on. You could feel every spring poking through. They were paving the parking lot and once were not able to get in the lot because they were blocking the only opening. If there were any other hotels available this weekend we would have left the Quality Inn.

The room smells like mold and Need to be renovated and remold. I checked out after being there 15 minutes. Way below my stand

The shower had no curtains it had fell of the wall the parking entrance was being paved no way in

Inconvenient location from highway and naval base. Breakfast wasn’t ready on time. Loud contractors partying in the parking lot.

Terrible customer service. The cleaning staff cleaned my room and threw away some of my items without permission, then debedded my room and did not provide me with new clean sheets or towels. The ice machine was broken, the breakfast in the morning had ants, and the air conditioning was cold when set to 80 degrees. The room itself was fine, I just cannot recommend interacting with the night staff at all.

Shower water was not very warm. Room was nicely organized with kitchen/eating area. Nice variety of foods offered at breakfast. Room and bathroom were clean.

Had a last minute trip for a funeral. This hotel was the only place with rooms available in the area. The staff was caring and understanding! They went above and beyond to make sure we had everything we needed and we were comfortable. It wasn’t the upper class motel we were used to but it was a good experience

People make noise on parking lote

Walking into the room from the hallway each day had a very weird smell to it. Not sure if it was from water damage or what but the air purifier that was in the room did not help.

Great service and very nice, quiet rooms

Very convenient for restaurants

The first room we were offered had an overpowering smell of cat urine. There was hair in the sink, holes in the bedsheets and the carpet. Fortunately, they gave us another room that did not have the terrible smell. It was an accessible room, and I'm assuming it had not been booked as much as the other room. We were travelling with a small dog, which may be why they put us in a smelly room. Overall, the place needs a serious makeover.

Dirty and horrible smell urine smell strong and also mildew smell

Bare minimum quailty and condition. Adequate but just barely

Si nesecitas algo debes ir a preguntar No hay servicio en este hotel.waiting for my deposit $100

Pulled the sheets back and found some kind of bugs under pillows. Went to another hotel. Overall every quality inn I ever stayed at is filthy

Nice clean hotel. Close to major interchange with access to anywhere in thr city

I know I did not pay a lot, but no bed service daily?

The mildew smell was so strong, as a severe asthmatic, I was unable to stay here. We had to leave immediately. There were black stains all over the ceiling.

Friendly and pleasant Staff at the check in counter. My main concern though was the bathroom was not clean. I felt sand on the floor and found dead fly on the floor. This obviously a sign that the floor was not vacuumed or cleaned before they turned over to new client. I picked this location because relatives live about 10 minutes drive away.

Everything was ok

Door to the room was broken, room smelled musty and gross.

Very clean