Hampton Inn Jacksonville South/I-95 at JTB

fair to good

Comfortable bed. Fast check in. Helpful front desk staff. Room could be upgraded. Breakfast average.

The staff was nice and the breakfast was good. Great location but the faucet to the sink was in a very weird spot water kept getting everywhere. Besides that it was ok

The manager, Krystal, and the employees we spoke with were pleasant and friendly!

Great!

The bed... it was so springy and bouncy feeling and hard! And the ac... lawd have mercy, that ac. It stayed 77 to 83 degrees in the room! Absolutely miserable. However, I always bring a fan with me, so it helped out a good bit.

The staff was so awesome. Jim was fantastic and helped me out so much! The bed... it was so springy and bouncy feeling and hard! And the ac... lawd have mercy, that ac. It stayed 77 to 83 degrees in the room! Absolutely miserable. However, I always bring a fan with me, so it helped out a good bit.

Exceptional

Great place, pool was nice, room was clean and comfortable.

Clean room, staff were friendly and helpful.

Superb

My family (2 adults + 1 kid) stayed for one week. It was a pleasant stay for my family and centrally located to the places we wanted to be. Very quiet and comfortable stay. The hallways smelled great the whole trip. The breakfast was not our choice, very limited options. The parking filled up quickly in the front but there were several spaces in the back of the hotel. Only complaint we had was someone was smoking in their room and the smell came through the vents into our room. Our room smelled of cigarettes for a few nights and that was an issue for us due to the hotel being non smoking, we do not smoke and our child being in that environment. However when we spoke with the staff they did try to handle the issue and eventually the room did not smell of smoke anymore. The staff continued to send messages asking our how stay was going and to reach out if needed anything. I would visit again

The room was very clean and the staff was great.

Breakfast no good. Never is. Parking was good.

Location Eggs and sausage, eggs were cold and sausage was over cooked.only two carts for luggage.

Location Eggs and sausage, eggs were cold and sausage was over cooked.only two carts for luggage.

Breakfast was subpar… rooms weren’t the cleanest… Parking was okay… random people camping out in the parking lot charging their ev vehicles that clearly weren’t guest at the property.. The only thing that saved this experience to us was the staff…. more specifically Mr. Reggie

Water wasn’t hot

Water wasn’t hot

Thre was no comfortable chair Hampton Inn is known for in our room! We enjoy a nice big chair!

Exceptional

Clean hotel. Clean room and bathrooms. Hampton inn breakfast did not disappoint.

The windows were unlocked I was on the first floor the bed sounded like it was broken But I didn’t complain I been driving all day n was exhausted

Very good

Good

Exceptional

Close to 95 Needed upgrades.

Close to 95 Needed upgrades.

Clean nice size room

Clean nice size room

Eggs were cold.

I liked that it’s closer to the I 95 that we take on the way to Orlando we usually stop overnight on the way to our cruse the next day in Orlando It’s a good stop to our cruse

Everything Eggs were cold.

I liked that it’s closer to the I 95 that we take on the way to Orlando we usually stop overnight on the way to our cruse the next day in Orlando It’s a good stop to our cruse

The water pressure was not as good as expected. The shower was ok could have been better.no shampoo.

The water pressure was not as good as expected. The shower was ok could have been better.no shampoo.

Exceptional

yes

yes

It was clean staff was good breakfast was good and room was good The only thing I could say that the place was very dated, but with that being said, it was still good to stay and would stay there again.

It was clean staff was good breakfast was good and room was good The only thing I could say that the place was very dated, but with that being said, it was still good to stay and would stay there again.

Stay was good. The only issue was when we showed up to check in there wasnt anyone in the lobby for 5-10 min. And when s

Everything

Convenient, good location, quiet

Convenient, good location, quiet

Clean room

Clean room

Good location Breakfast was not great. When we checked in the manager would not give out any extra water bottles.

Okay Took 3 times to get keys to work to our room. Thank goodness stairs were close to room and only in 2nd floor

Convenient location when traveling south. Newer Hampton and clean Pillows were not as comfortable as I remember

The room was very clean.

The room was very clean.

The room was clean and the staff was VERY friendly, highly recommend the hotel.

The room was clean and the staff was VERY friendly, highly recommend the hotel.

Yes

Yes

Very clean and friendly. Thank you

Very clean and friendly. Thank you

Staff was courteous

Staff was courteous

The bathroom looked and felt dirty with dirty tile/molding snd shower head not secure to the wall and very old. There was a poop smear on side of toilet and was not offered a discount or even an apology. When requesting clean towels after going to desk, was ignored and had to ask again an hour later which made us run late for important doctor appt. which was reason for the stay!

The bathroom looked and felt dirty with dirty tile/molding snd shower head not secure to the wall and very old. There was a poop smear on side of toilet and was not offered a discount or even an apology. When requesting clean towels after going to desk, was ignored and had to ask again an hour later which made us run late for important doctor appt. which was reason for the stay!

Very Pleased. Thank you

Very Pleased. Thank you

The bed was so comfortable and room/hotel was clean. Staff was friendly and would stay again.

The bed was so comfortable and room/hotel was clean. Staff was friendly and would stay again.

Yes

Yes

Clean hotel, easy parking, good breakfast, friendly staff especially the night ladies at front desk.

Clean hotel, easy parking, good breakfast, friendly staff especially the night ladies at front desk.

Such nice staff, beautiful facility. Clean, many restaurants nearby, safe area!

Such nice staff, beautiful facility. Clean, many restaurants nearby, safe area!

As expected from Hampton. A+

As expected from Hampton. A+

This location is easily accessible, it was very clean, the front desk clerk was very helpful, friendly and the room was great!!! Very clean and comfortable.

This location is easily accessible, it was very clean, the front desk clerk was very helpful, friendly and the room was great!!! Very clean and comfortable.

The staff was excellent and everything was clean

The staff was excellent and everything was clean

Friendly staff help us out on parking at a football game.

Friendly staff help us out on parking at a football game.

Staff was great, very clean , great location & food was good. A few updates are needed in the rooms.

Best hotel ever! Make sure you talk to Krystal one of the managers. She is one of the most caring, and accomodating people I have ever met. My dad passed away the day before I checked into this hotel and she cared for me like her own family. The hotel itself was clean and well put together.

Best hotel ever! Make sure you talk to Krystal one of the managers. She is one of the most caring, and accomodating people I have ever met. My dad passed away the day before I checked into this hotel and she cared for me like her own family. The hotel itself was clean and well put together.

Breakfast was really good

Breakfast was really good

Clean room, safe place and friendly

Clean room, safe place and friendly

Khrystal, Ms Bella, and I can’t forget Nick he was Amazing!!! I will definitely be back when my nephew has a college football game! Thanks for all you do!

Khrystal, Ms Bella, and I can’t forget Nick he was Amazing!!! I will definitely be back when my nephew has a college football game! Thanks for all you do!

extremely clean property, inside and out. Great front end folks. Quiet. AC in room was a bit cranky, and it appeared someone prior had spiilled something, as the bedside carpet was wet. But, truly no real issues to note. I will stay again the next trip to town

extremely clean property, inside and out. Great front end folks. Quiet. AC in room was a bit cranky, and it appeared someone prior had spiilled something, as the bedside carpet was wet. But, truly no real issues to note. I will stay again the next trip to town

One of the nicest Hampton’s we’ve stayed at.

One of the nicest Hampton’s we’ve stayed at.

Stay was a little overpriced. The facility is a little outdated. You can tell with things like a rickety faucet. The room was over all clean. Nothing really spectacular about it. But for the price I would choose a different hotel brand. This is also in a spot where it has alot of competition. And there are hotels in that area that offer nicer stays for less. Now I will say I didn’t use the amenities so I can only rate this on the room, property and services.

Stay was a little overpriced. The facility is a little outdated. You can tell with things like a rickety faucet. The room was over all clean. Nothing really spectacular about it. But for the price I would choose a different hotel brand. This is also in a spot where it has alot of competition. And there are hotels in that area that offer nicer stays for less. Now I will say I didn’t use the amenities so I can only rate this on the room, property and services.

The room was clean. The beds are super firm. Breakfast was good.

The room was clean. The beds are super firm. Breakfast was good.

Excellent stay

Excellent stay

Na

Na

Clean and friendly Difficult to get in and out of property

Clean Nothing

Everything great

Everything great

No access to streaming services on the TV. (Netflix) After a long day of travelling, we just wanted to settle in and watch a movie and we only had access to cable TV. With all the technology available now, this was a disappointment.

No access to streaming services on the TV. (Netflix) After a long day of travelling, we just wanted to settle in and watch a movie and we only had access to cable TV. With all the technology available now, this was a disappointment.

Nice and friendly staff, very clean and well maintained property

Nice and friendly staff, very clean and well maintained property

Nothing

Everything seemed good here.

Everything seemed good here.

Very good

No one did anything i feel bothered like my privacy was invaded im 8 mths pregnant n perfer to not have clothes on but apparently this wasn’t something this hotel was focusing on cause all they did was say they are sorry no one was or anything was done about the way i was treated

No one did anything i feel bothered like my privacy was invaded im 8 mths pregnant n perfer to not have clothes on but apparently this wasn’t something this hotel was focusing on cause all they did was say they are sorry no one was or anything was done about the way i was treated

If you’re looking for a hotel that feels like a warm hug from your grandma but with way better WiFi, look no further than the Hampton Inn Jacksonville. First off, the lady at the front desk? Absolute legend. I walked in expecting the usual “Hi, welcome,” but no—she greeted me like I was returning home from war. 10/10 hospitality. Breakfast? Oh, you mean the buffet of champions? Parking? Smoother than my last breakup. Plenty of spots, easy to access, and zero shady activity unless you count me trying to sneak extra muffins from breakfast. Now, the elevator. Is it fast? No. Is it slow? Also no. It’s in that perfect limbo where you have enough time to reflect on life decisions, exchange life stories with a stranger, and possibly start a small business with your newfound elevator bestie. By the time I got to my floor, I had three new LinkedIn connections and an invite to a family reunion. All in all? Easiest 5-star review of my life. Would I stay here again? Absolutely. Would I recommend it? Only if you’re cool enough to handle the raw luxury of a slightly slow elevator.

If you’re looking for a hotel that feels like a warm hug from your grandma but with way better WiFi, look no further than the Hampton Inn Jacksonville. First off, the lady at the front desk? Absolute legend. I walked in expecting the usual “Hi, welcome,” but no—she greeted me like I was returning home from war. 10/10 hospitality. Breakfast? Oh, you mean the buffet of champions? Parking? Smoother than my last breakup. Plenty of spots, easy to access, and zero shady activity unless you count me trying to sneak extra muffins from breakfast. Now, the elevator. Is it fast? No. Is it slow? Also no. It’s in that perfect limbo where you have enough time to reflect on life decisions, exchange life stories with a stranger, and possibly start a small business with your newfound elevator bestie. By the time I got to my floor, I had three new LinkedIn connections and an invite to a family reunion. All in all? Easiest 5-star review of my life. Would I stay here again? Absolutely. Would I recommend it? Only if you’re cool enough to handle the raw luxury of a slightly slow elevator.

It was clean, bed was comfortable. Staff Was nice enough. A little annoyed that when I got into the shower the body wash container was empty. This was my first time staying at a Hampton Inn so I'm not sure if they usually have body lotion, but there was none there. The coffee in the room was only decaf, but lobby had plenty of coffee so it wasn't a problem

The Cable ? and A bigger Fridge and a Ice Box

n/a

n/a

Never disappoint, every city that I visit, Hampton inn is my go to for comfort, friendly service and modern clean room.

Never disappoint, every city that I visit, Hampton inn is my go to for comfort, friendly service and modern clean room.

The breakfast was good and the beds were comfortable. The only weird thing was the sliding barn style door for the bathroom. Wasn't easy to keep closed and didn't feel very private

The breakfast was good and the beds were comfortable. The only weird thing was the sliding barn style door for the bathroom. Wasn't easy to keep closed and didn't feel very private

Bed is extremely firm and there's not always a person at the desk when you're trying to find one. Laundry is coin-operated, and there's no hot tub. But breakfast was great and it was clean!

Bed is extremely firm and there's not always a person at the desk when you're trying to find one. Laundry is coin-operated, and there's no hot tub. But breakfast was great and it was clean!

Bed was mediocre. Tub did not drain properly. No handicapped ramp in the rear of the facility (near the exits closest to the ppool and dog walk areas.

Bed was mediocre. Tub did not drain properly. No handicapped ramp in the rear of the facility (near the exits closest to the ppool and dog walk areas.

Staff unfriendly, rooms dirty with coffe on thd floor terrible experience

Staff unfriendly, rooms dirty with coffe on thd floor terrible experience

Not up to Hampton Inn expectations.

Not up to Hampton Inn expectations.

Bathroom door with broken knob, door does not close. No hooks by the door to hang your clothes Scratched out floor with stains Messy carpet that smells bad

Bathroom door with broken knob, door does not close. No hooks by the door to hang your clothes Scratched out floor with stains Messy carpet that smells bad

Room and facilities were all very clean and updated. Bed was super comfortable Dining room and breakfast area was also very clean and organized. For the price it was one of the best stays I have had.

Room and facilities were all very clean and updated. Bed was super comfortable Dining room and breakfast area was also very clean and organized. For the price it was one of the best stays I have had.

The bathroom sink had a slow drain. Reported this in person to the front desk on Saturday morning. They promised to take care of it. Sunday, the same thing. Slow drain. Monday, still the same. Not what I expected of the Hampton Inn.

The bathroom sink had a slow drain. Reported this in person to the front desk on Saturday morning. They promised to take care of it. Sunday, the same thing. Slow drain. Monday, still the same. Not what I expected of the Hampton Inn.

Friendly

Friendly

Nice property, clean, pet friendly

Nice property, clean, pet friendly

Amazing staff

Amazing staff

Great location. Perfect that they provide EV charging

Great location. Perfect that they provide EV charging

Great stay, comfortable and quiet

Great stay, comfortable and quiet

Nice place to stay

Nice place to stay

Clean hotel, easy parking, friendly staff. Breakfast was ok.

Clean hotel, easy parking, friendly staff. Breakfast was ok.

Breakfast needs work. I know it’s included and so typically don’t expect much, but I do expect more from the Hilton brand. Also, barn doors to the bathroom are not okay. There’s no way to completely shut the door, lock the door and sounds travel. Not so bad with my family, but if I was sharing with friends or another couple it would be terrible. Overall everything was clean so that’s always a must at a hotel.

Breakfast needs work. I know it’s included and so typically don’t expect much, but I do expect more from the Hilton brand. Also, barn doors to the bathroom are not okay. There’s no way to completely shut the door, lock the door and sounds travel. Not so bad with my family, but if I was sharing with friends or another couple it would be terrible. Overall everything was clean so that’s always a must at a hotel.

Staff was very friendly and always spoke and offered services every time we came and went. Very clean and comfortable. Easy to find and location was great.

Staff was very friendly and always spoke and offered services every time we came and went. Very clean and comfortable. Easy to find and location was great.

Great hospitality. Super clean. Breakfast options could be better but overall a good stay

Great hospitality. Super clean. Breakfast options could be better but overall a good stay

Can't beet out for the price! Very cĺlesn

Can't beet out for the price! Very cĺlesn

Our front desk representative was pleasant & funny!

Our front desk representative was pleasant & funny!

Nice environment. Awesome amenities, specially breakfast

Nice environment. Awesome amenities, specially breakfast

The properties AC kept going from cold to heat however, the service was really good. I would definitely stay again.

The properties AC kept going from cold to heat however, the service was really good. I would definitely stay again.

I’m not sure why but the hotel has TVs that don’t work unless you get an app on your phone to work the remote, and then since our phone and the TV wouldn’t pair, I called the desk and they promised to come right up to the room to troubleshoot the issue, but no one ever came. Finally we gave up and went to bed. Why would the hotel set us up for this kind of problem???

I’m not sure why but the hotel has TVs that don’t work unless you get an app on your phone to work the remote, and then since our phone and the TV wouldn’t pair, I called the desk and they promised to come right up to the room to troubleshoot the issue, but no one ever came. Finally we gave up and went to bed. Why would the hotel set us up for this kind of problem???

Brief stay and nothing spectacular stood out. Seemed safe, EV charger, coffee was good

Brief stay and nothing spectacular stood out. Seemed safe, EV charger, coffee was good

Nice stay overall. Staff very friendly. Shampoo,conditioner, & shower gel placed permanently too high in tub. Tub slippery.

Nice stay overall. Staff very friendly. Shampoo,conditioner, & shower gel placed permanently too high in tub. Tub slippery.

Front staff could have been more polite and helpful. If you need to use the laundry facilities make sure you bring your own quarters done they quickly run out. Breakfast is very limited.

Front staff could have been more polite and helpful. If you need to use the laundry facilities make sure you bring your own quarters done they quickly run out. Breakfast is very limited.

Staff was professional

Staff was professional

Great sray3

Great sray3

Bella at the front desk was very rude upon check in. The “free breakfast” was more like continental breakfast so we walked across the street to Cracker Barrel. The remote for the tv was broken.

Bella at the front desk was very rude upon check in. The “free breakfast” was more like continental breakfast so we walked across the street to Cracker Barrel. The remote for the tv was broken.

Smells kind of damp and mildewed (typical Florida hotel) however it was otherwise clean.

Smells kind of damp and mildewed (typical Florida hotel) however it was otherwise clean.

Very nice facility with great pool for the kids

Very nice facility with great pool for the kids

Nice place close to stadium

Nice place close to stadium

It was a clean, comfortable room as to be expected. We stayed here on the way to our destination and booked again on the way back soley because the breakfast was so good. Lol.

It was a clean, comfortable room as to be expected. We stayed here on the way to our destination and booked again on the way back soley because the breakfast was so good. Lol.

Front Desk Girl qas so kind and helpful, really surprised.

Front Desk Girl qas so kind and helpful, really surprised.

The staff was amazing! I had an interview while I was traveling and they gave me late check out so I could have time to get ready and take my interview! They also allow pets which is amazing and the rooms and staff were amazing (because you may not always get nice rooms with pets and staff may not always be pleasant if they aren’t pet people). BUT they were amazing!

The staff was amazing! I had an interview while I was traveling and they gave me late check out so I could have time to get ready and take my interview! They also allow pets which is amazing and the rooms and staff were amazing (because you may not always get nice rooms with pets and staff may not always be pleasant if they aren’t pet people). BUT they were amazing!

Absolutely enjoyed my stay, great hotel

Absolutely enjoyed my stay, great hotel

Great location! Lots of restaurants near by.

Great location! Lots of restaurants near by.

We stopped here overnight when heading to south Florida. Super convenient right off 95. Had everything we needed. Only downside was the tub backed up when taking a shower. Otherwise was good. Would stay here again as a stop over.

We stopped here overnight when heading to south Florida. Super convenient right off 95. Had everything we needed. Only downside was the tub backed up when taking a shower. Otherwise was good. Would stay here again as a stop over.

The hotel was great. Nice large room. Very clean and quiet.

The hotel was great. Nice large room. Very clean and quiet.

We came in after midnight and they were extremely accommodating.

We came in after midnight and they were extremely accommodating.

Good Breakfast selection

Good Breakfast selection

THE STAIRS HALLWAY IS VERY MUSTY AND SMELLS. NEEDS NEW CARPET AND TO BE RE DONE.

THE STAIRS HALLWAY IS VERY MUSTY AND SMELLS. NEEDS NEW CARPET AND TO BE RE DONE.

I like the overall Hotel. Peaceful. Restaurants nearby. Friendly service. Friendly staff.

I like the overall Hotel. Peaceful. Restaurants nearby. Friendly service. Friendly staff.

mattress for my home.

mattress for my home.

We stopped here on our way to the Keys. Perfect for a quick stopover wirh a kid and a dog. Easy access to food and highway. Clean.

We stopped here on our way to the Keys. Perfect for a quick stopover wirh a kid and a dog. Easy access to food and highway. Clean.

Would not stay there again.

Would not stay there again.

Very clean

Very clean

We were in town to attend a show at the Center for Performing Arts and this location was very close to the Center. There was a Cracker Barrel and Applebees within walking distance.

We were in town to attend a show at the Center for Performing Arts and this location was very close to the Center. There was a Cracker Barrel and Applebees within walking distance.

I loved my stay

I loved my stay

Spotless room with huge tv. Nice job I’ll be staying again

Spotless room with huge tv. Nice job I’ll be staying again

Perfecto

Perfecto

The property was very clean, great location and everyone was so friendly. From the front desk to the person working the front desk, it was a great experience.

The property was very clean, great location and everyone was so friendly. From the front desk to the person working the front desk, it was a great experience.

Great!

Great stay

Property was very clean.

The hotel was nice and quiet. However we weren’t informed during booking this place that the pool was broke and didn’t work.

Every single employee was a joy to talk to, check in was so easy, room was large and so clean! Super comfortable and quiet too. Will absolutely return and stay time and time again!

The water pressure was low and bathrooms could be updates. However the staff waa super friendly and efficient. They were very accomodating to our needs.

Clean, convenient, and easy for traveling.

Like all hotels of late floors could be cleaned better

I was away visiting friends and family for most of the time I was there. I would leave in the morning and return in the evening. The room was always clean and the hotel was quite so I got plenty of rest. I visit Florida about twice a year and this is where I always stay.

Unfortunately, breakfast was also not up to standard . No eggs (apparently the truck of supplies didn't arrive.) There some hard boiled eggs that were almost frozen inside and the sausage patties were a very light color - we thought they were oatmeal cookies at first! The attendant was very pleasant I am sorry we did not get her name. Overall the place worked for us for one night. It was not dirty, everyone was nice, but we choose Hampton Inns because we know what to expect. The exterior of this hotel looked amazing, but the interior just didn't live up to what we normally look for in Hampton Inns. Thank goodness for the friendly staff! :-)

Very nice hotel.

Great property

The housekeeping staff made our stay there very unpleasant. We checked in around 12:40 am on Saturday because of a long drive under the rain coming from Atlanta with many accidents on the road. At 7:35 am my wife went to drop me off as I had to take care of business and went back to the hotel. Around 9:53 am a housekeeper came and banged on the door of the room for a good five minutes before my wife woke up to ask if there was a problem. The person then said she was checking to see if there was someone in the room. We had a sign on the door they gave us at checking letting them know we had a service dog in the room. My wife let the housekeeper know that checking wasn't until 11am so why knock on the door this early when she still needed some sleep? Less than 30 minutes later another pserson from housekeeping came and knocked twice on the door before opening the room with their card and trying to get in. My wife who has sleep apnea and wears a mask to sleep had to jump out of her bed to let the person know she wasn't supposed to enter our room when the guest is still in. That housekeeper tried to argue she didn't know. But there was still a sign on the door. My wife and the dog were left scared as this was close to some harassment. And on top of that we didn't even get the room we booked. We booked a king bed and got a room with a double bed but didn't complain. I called them back after my wife picked me up to file a complaint and a manager hasn't yet returned my call.

All good except TV guide and stations not aligned.

Good, clean, ev charging, breakfast included

Under construction. Bathroom fixtures falling apart.

The staff was friendly and attentive. Breakfast was good with a good variety. The room was clean and comfortable.

Nice location in campus like area near I-95.

It was easy to check in/out. The customer service was good.

Our refrigerator in the room would start and stop working. We threw out everything we had stored in it. We did let the front desk know. Room was very clean and everyone that worked there was courteous and friendly.

the water pressure for shower was very poor, only complaint

EZ location off the 95. Quiet and plenty of close places to eat. They made up the room EVERYDAY housekeeping is EXCELLENT. Most places have more Covid excuses as to why they do nothing but this Hampton DOES EVERYTHING WELL. The front desk is excellent as well.

Great hotel wonderful experience

Usual Hampton that I really like. This night was horrible. We were housed on the 4th floor with a team of high school kids, and they behave like expected from teenagers. In the middle of the night running up and down the halls. Playing ding dong ditch and making a lot of noise. Several calls to the front desk failed to solve the problem.

Quality up to par very safe area

The service was outstanding. But the power went out and the Wi-Fi was spotty. The breakfast was one of the best and great restaurants nearby. Not the fault of the hotel but we were in town for a game at TIAA stadium and the transportation and logistics there were awful.

very nice and bright. friendly staff and dog friendly! dog treats at the desk

This hotel is in perfect condition, everything works, is well maintained, and looks in optimum condition. Cleanliness is superb. The included breakfast has all the options, it is really great!