Hampton Inn Jacksonville I-10 West

2-star hotel Excellent 548 Chaffee Point Blvd, Jacksonville, FL, 32221
Hampton Inn Jacksonville I-10 West

About Hampton Inn Jacksonville I-10 West

Featuring 3-star accommodations, Hampton Inn Jacksonville I-10 West is located in Jacksonville, 11 miles from Prime F. Osborn III Convention Center and 11 miles from Cummer Museum of Art and Gardens. The property is around 12 miles from Amtrak Station – JAX, 12 miles from Museum of Science & History and 12 miles from Florida Theatre. The hotel features an outdoor swimming pool and a 24-hour front desk. Theatre Jacksonville is 13 miles from the hotel, while Veterans Memorial Wall is 13 miles away. Jacksonville International Airport is 19 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.5 / 5
Excellent 751 reviews

The hotel received mixed reviews with guests praising the cleanliness, friendly staff, and convenient location. However, some guests had issues with the comfort of the beds, noise levels, and breakfast quality.

What guests liked
  • Cleanliness
  • Friendly staff
What could be better
  • Uncomfortable beds
  • Noise levels
  • LORETTA Jun 2026 · via expedia
    5/5

    Breakfast hours on weekends was short

  • kayla Jun 2026 · via expedia
    3/5

    The pool closed at 8 pm

  • Johanny May 2026 · via booking
    5/5

    Exceptional

  • Diane May 2026 · via hotels.com
    4/5

    Breakfast was great.

  • Ed May 2026 · via priceline
    4.5/5

    All good

  • Ed May 2026 · via booking
    4.5/5

    Perfect location for traveling All good

  • Theodore May 2026 · via expedia
    5/5

    Breakfast was efficient and all items were fresh and amply available. Frequently coffee runs out, but Jacksonville was above average.

  • Richard May 2026 · via expedia
    4/5

    Nice staff, nice breakfast, overall very good. The building and grounds could use some cleaning and work.

  • Donna Apr 2026 · via expedia
    2/5

    Convienent.

  • Williams Apr 2026 · via booking
    4.5/5

    Superb

  • Jessenia Apr 2026 · via expedia
    4/5

    great staff and breakfast

  • Michelle Apr 2026 · via expedia
    3/5

    AC didn’t get warm, otherwise the hotel was ok.

  • Cheyanne Apr 2026 · via booking
    4/5

    Very good

  • Patricia Apr 2026 · via expedia
    4/5

    Renovations in progress! Staff are the best hosts and hostesses.

  • Mark Apr 2026 · via expedia
    5/5

    Everyone was friendly and helpful. The room was clean and the breakfast was enjoyable.

  • Tonya Apr 2026 · via booking
    5/5

    Close to the interstate

  • tonya Apr 2026 · via priceline
    5/5

    Close to the interstate

  • Coretta Mar 2026 · via expedia
    5/5

    All Good

  • Joyelle Mar 2026 · via priceline
    3.5/5

    We kept finding hair in the sheets and the bathroom. Was not cleaned well.

  • Joyelle Mar 2026 · via booking
    3.5/5

    Good location. Breakfast was good. We kept finding hair in the sheets and the bathroom. Was not cleaned well.

  • Robbie Mar 2026 · via expedia
    4/5

    Good area. Alot of greenspace for pets.

  • Eric Mar 2026 · via expedia
    5/5

    Great location

  • Adriano Mar 2026 · via hotels.com
    3/5

    O carpete do quarto tinha cheiro forte. Limpeza razoável. Café da manhã razoável. O ar condicionado fazia muito barulho. Estacionamento ok. Amenidades ok.

  • JoAnn Mar 2026 · via priceline
    5/5

    Wonderful bedding and towels and toiletries better than average breakfast.

  • Joann Mar 2026 · via booking
    5/5

    Wonderful bedding and towels and toiletries better than average breakfast.

  • Jan Feb 2026 · via booking
    4/5

    Very clean. Excellent condition. Housekeeper did not understand English.

  • Jan Feb 2026 · via priceline
    4/5

    Very clean. Excellent condition. Housekeeper did not understand English.

  • Freddie Feb 2026 · via priceline
    4.5/5

    The side door to enter was not working .

  • Freddie Feb 2026 · via booking
    4.5/5

    Breakfast was very nice.clean place . The side door to enter was not working .

  • Maria Feb 2026 · via hotels.com
    5/5

    great breakfast

  • Maria Feb 2026 · via hotels.com
    5/5

    great breakfast

  • Michael Feb 2026 · via expedia
    4/5

    The, lobby, the room and the breakfast area were neat and clean. The breakfast was very good. The desk attendant was polite and helpful. My only complaint here was the very noisy AC unit.... which sadly is typical of this class of hotels. In this day and age, I find it somewhat disturbing that these hotel chains can't find an AC system that doesn't rattle and vibrate and clunk.

  • Michael Feb 2026 · via expedia
    4/5

    The, lobby, the room and the breakfast area were neat and clean. The breakfast was very good. The desk attendant was polite and helpful. My only complaint here was the very noisy AC unit.... which sadly is typical of this class of hotels. In this day and age, I find it somewhat disturbing that these hotel chains can't find an AC system that doesn't rattle and vibrate and clunk.

  • Pamela Feb 2026 · via expedia
    5/5

    The room itself was bigger than I thought and was nice and comfortable. the breakfast buffet was good with the hot food and other food items to choose from. We enjoyed our short stay.

  • Pamela Feb 2026 · via expedia
    5/5

    The room itself was bigger than I thought and was nice and comfortable. the breakfast buffet was good with the hot food and other food items to choose from. We enjoyed our short stay.

  • darrel Feb 2026 · via hotels.com
    3/5

    room was ok

  • darrel Feb 2026 · via hotels.com
    3/5

    room was ok

  • Christopher Feb 2026 · via expedia
    5/5

    Spent 3 nights while in town for APEX Karting Nationals.

  • Christopher Feb 2026 · via expedia
    5/5

    Spent 3 nights while in town for APEX Karting Nationals.

  • Jose Jan 2026 · via booking
    5/5

    Exceptional

  • Jessica Jan 2026 · via priceline
    4/5

    Location was great. Easy off and on the highway with plenty of places to eat. Rooms were clean and comfortable and modern. Breakfast was great with lots to choose from. At checkout we had to wait at the desk because two of the employees were very loudly arguing with each other. We were very uncomfortable standing there waiting while they shouted at each other.

  • Jessica Jan 2026 · via booking
    4/5

    Location was great. Easy off and on the highway with plenty of places to eat. Rooms were clean and comfortable and modern. Breakfast was great with lots to choose from. At checkout we had to wait at the desk because two of the employees were very loudly arguing with each other. We were very uncomfortable standing there waiting while they shouted at each other.

  • Joseph Jan 2026 · via priceline
    4/5

    Very nice hotel. Easy access to highway and not in a crowded area. Would recommend. N/A

  • Lisa Jan 2026 · via hotels.com
    5/5

    It was great.

  • Lisa Jan 2026 · via hotels.com
    5/5

    It was great.

  • David Jan 2026 · via expedia
    4/5

    Easy drive safe

  • David Jan 2026 · via expedia
    4/5

    Easy drive safe

  • Paula Jan 2026 · via booking
    0.5/5

    Close to home just wanted a night out with Hubby. The bed was trampoline-ish, but the thick comforter fooled us when sitting down for the first time. Room temperature wasn’t working!!! Toilet kept running!!!!

  • Paula Jan 2026 · via priceline
    0.5/5

    Close to home just wanted a night out with Hubby. The bed was trampoline-ish, but the thick comforter fooled us when sitting down for the first time. Room temperature wasn’t working!!! Toilet kept running!!!!

  • Matthew Jan 2026 · via hotels.com
    1/5

    Well let me tell you. The bed looked liked someone peed in it. the other looked like poop was on it. 180.00 and these rooms are not cleaned. I could not believe what this was like. They did move rooms but when you pay 180.00 for a room it should be clean.

  • Matthew Jan 2026 · via hotels.com
    1/5

    Well let me tell you. The bed looked liked someone peed in it. the other looked like poop was on it. 180.00 and these rooms are not cleaned. I could not believe what this was like. They did move rooms but when you pay 180.00 for a room it should be clean.

  • Daniel Jan 2026 · via expedia
    3/5

    Older A/C unit too loud.

  • Daniel Jan 2026 · via expedia
    3/5

    Older A/C unit too loud.

  • Rahma Jan 2026 · via expedia
    5/5

    I had great time staying there and joining my trip there

  • Rahma Jan 2026 · via expedia
    5/5

    I had great time staying there and joining my trip there

  • Charles Jan 2026 · via booking
    4.5/5

    Superb

  • John Jan 2026 · via hotels.com
    5/5

    Yes

  • John Jan 2026 · via hotels.com
    5/5

    Yes

  • donna Jan 2026 · via expedia
    5/5

    Clean room, friendly front desk associate. Surrounding area littered

  • donna Jan 2026 · via expedia
    5/5

    Clean room, friendly front desk associate. Surrounding area littered

  • Richard Jan 2026 · via hotels.com
    5/5

    Satisfying breakfast; accommodating staff

  • Richard Jan 2026 · via hotels.com
    5/5

    Satisfying breakfast; accommodating staff

  • Norman Jan 2026 · via priceline
    4.5/5

    Great staff. Very efficient and friendly.

  • Glenn Dec 2025 · via expedia
    5/5

    Fine

  • Glenn Dec 2025 · via expedia
    5/5

    Fine

  • LuAnn Dec 2025 · via expedia
    5/5

    Staff friendly

  • LuAnn Dec 2025 · via expedia
    5/5

    Staff friendly

  • Lisa Dec 2025 · via hotels.com
    5/5

    Staff was very friendly, room was clean. Only issue was HVAC unit was really loud.

  • Lisa Dec 2025 · via hotels.com
    5/5

    Staff was very friendly, room was clean. Only issue was HVAC unit was really loud.

  • Joshua Dec 2025 · via hotels.com
    4/5

    Very nice staff. The breakfast was good with plenty of hot and cold options.

  • Joshua Dec 2025 · via hotels.com
    4/5

    Very nice staff. The breakfast was good with plenty of hot and cold options.

  • ada Dec 2025 · via expedia
    4/5

    Need to clean rooms every day

  • ada Dec 2025 · via expedia
    4/5

    Need to clean rooms every day

  • Julie Dec 2025 · via expedia
    5/5

    Greeting Gentleman was very friendly and quickly had us with keys in hand. We arrived at 11:15pm from a long drive and our room was very clean and well stocked. Room temperature was cool for great sleep and bed was comfortable. Breakfast was a usual Hampton Inn layout with waffle maker. There were To Go bags premade and available for travelers with no time. Overall a great stay and would stop again.

  • Julie Dec 2025 · via expedia
    5/5

    Greeting Gentleman was very friendly and quickly had us with keys in hand. We arrived at 11:15pm from a long drive and our room was very clean and well stocked. Room temperature was cool for great sleep and bed was comfortable. Breakfast was a usual Hampton Inn layout with waffle maker. There were To Go bags premade and available for travelers with no time. Overall a great stay and would stop again.

  • Neil Dec 2025 · via expedia
    4/5

    Nice place. Friendly staff.

  • Neil Dec 2025 · via expedia
    4/5

    Nice place. Friendly staff.

  • john Dec 2025 · via hotels.com
    5/5

    The room was very nice breakfast was great the wonderful lady that does the breakfast was a blessing

  • john Dec 2025 · via hotels.com
    5/5

    The room was very nice breakfast was great the wonderful lady that does the breakfast was a blessing

  • Krista Dec 2025 · via priceline
    3/5

    We’ve stayed here before, the staff is great and super helpful. It’s quiet and location is close to our family that we visit. We booked a suite but it actually wasn’t the space we needed and changed our reservation to two queen rooms, 326 and 328. 326 had a little bit of a Smokey musty smell to it but 328 was awful. I’m not sure if it was mildew or someone smoked a carton of cigarettes in there the day before but the smell was not good.

  • Miller Nov 2025 · via priceline
    4.5/5

    The sausage and eggs were good. Some of the pastries were good. The hazelnut coffee was good Bacon would have been nice.

  • Jose Nov 2025 · via hotels.com
    4/5

    Hotel was clean and inviting. The

  • Jose Nov 2025 · via hotels.com
    4/5

    Hotel was clean and inviting. The

  • Jill Nov 2025 · via priceline
    3.5/5

    The pillows

  • Deborah Oct 2025 · via expedia
    5/5

    Clean

  • Deborah Oct 2025 · via expedia
    5/5

    Clean

  • Kevin Oct 2025 · via expedia
    1/5

    Need to do it more clean

  • Kevin Oct 2025 · via expedia
    1/5

    Need to do it more clean

  • Nathan Oct 2025 · via expedia
    4/5

    Kind, courteous, and responsive staff!!

  • Nathan Oct 2025 · via expedia
    4/5

    Kind, courteous, and responsive staff!!

  • David Sep 2025 · via expedia
    5/5

    The staff was very friendly and accommodating. We had a retirement cake that needed to be refridgerated and the staff helped us with that. HOSPITALITY!!

  • David Sep 2025 · via expedia
    5/5

    The staff was very friendly and accommodating. We had a retirement cake that needed to be refridgerated and the staff helped us with that. HOSPITALITY!!

  • Tito Aug 2025 · via expedia
    4/5

    Comfy beds. A/c worked well. Shower worked well.

  • Tito Aug 2025 · via expedia
    4/5

    Comfy beds. A/c worked well. Shower worked well.

  • Richard Jul 2025 · via expedia
    1/5

    I’m currently in my room, after a very long day and all I want is a good nights sleep. However, no chance of that - the walls between the bedrooms seem to be made of paper and the guy next door is talking on his phone at the top of his voice. Incredibly I can even hear the voice on the other end of his phone. Stay away from this hotel if you want peace and quiet!!!

  • Richard Jul 2025 · via expedia
    1/5

    I’m currently in my room, after a very long day and all I want is a good nights sleep. However, no chance of that - the walls between the bedrooms seem to be made of paper and the guy next door is talking on his phone at the top of his voice. Incredibly I can even hear the voice on the other end of his phone. Stay away from this hotel if you want peace and quiet!!!

  • carl Jul 2025 · via priceline
    1.5/5

    Staff didnt address me when I checked in. She was on the phone and just signaled for my driver's license. Did not ask me to confirm or sign anything. Did not show me which was to the elevator or explain anything to me. Place needs a make over bad. Got woke up in the middle of the night by a puppy crying nonstop next door. My wife called the front desk and they said they would call and see what the problem was..we heard the door shut and I looked out the peep hole only to see a staff member taking the dog out of the room

  • Darrell Jun 2025 · via expedia
    1/5

    Had bugs and hair on mattress. Had to leave and stay at another hotel several hours away.

  • Darrell Jun 2025 · via expedia
    1/5

    Had bugs and hair on mattress. Had to leave and stay at another hotel several hours away.

  • Maria Jun 2025 · via expedia
    5/5

    Would definitely recommend this hotel. I felt safe and worry free about my stay here the hotel is clean and well maintained. Breakfast is delicious and the pool is outdoors which allows you to enjoy the Florida sun. The property is peaceful and quiet at night and the safe is amazing, super friendly and welcoming.

  • Maria Jun 2025 · via expedia
    5/5

    Would definitely recommend this hotel. I felt safe and worry free about my stay here the hotel is clean and well maintained. Breakfast is delicious and the pool is outdoors which allows you to enjoy the Florida sun. The property is peaceful and quiet at night and the safe is amazing, super friendly and welcoming.

  • Tanya Jun 2025 · via priceline
    5/5

    Very clean staff was very nice

  • Seketta Jun 2025 · via expedia
    5/5

    Great

  • Seketta Jun 2025 · via expedia
    5/5

    Great

  • Maurice May 2025 · via expedia
    5/5

    Clean place

  • Maurice May 2025 · via expedia
    5/5

    Clean place

  • Chris May 2025 · via expedia
    5/5

    It was close to the event we was at

  • Chris May 2025 · via expedia
    5/5

    It was close to the event we was at

  • Shari May 2025 · via expedia
    4/5

    I love staying in Hampton Inns. They always have fresh coffee in the lobby. This time, the person at the desk who checked in my dog and I was super friendly. I can't say the same for the evening person at the desk. Not as friendly. The room was clean however the sheets had a stain on them. I have never had that happen at previous Hampton Inn stays so I am going to say it was an oversight however, it was a bit disgusting. In addition, the air conditioner did not work well. That being said, I would stay there again, hoping not to experience these issues again.

  • Shari May 2025 · via expedia
    4/5

    I love staying in Hampton Inns. They always have fresh coffee in the lobby. This time, the person at the desk who checked in my dog and I was super friendly. I can't say the same for the evening person at the desk. Not as friendly. The room was clean however the sheets had a stain on them. I have never had that happen at previous Hampton Inn stays so I am going to say it was an oversight however, it was a bit disgusting. In addition, the air conditioner did not work well. That being said, I would stay there again, hoping not to experience these issues again.

  • Brigitte May 2025 · via expedia
    5/5

    Very personal

  • Brigitte May 2025 · via expedia
    5/5

    Very personal

  • Anonymous Apr 2025 · via priceline
    5/5

    Wedding party and out of town guests stayed and hotel allow my daughter a block of rooms for reservations at a discounted rate. They upgraded the bridge and groom to a suite at no charge and decorated their bed with flowers in shape of heart & choc kisses

  • Myoshi Apr 2025 · via expedia
    5/5

    It was easy to check in but I had to wait a while for someone to come to the desk for check out.

  • Myoshi Apr 2025 · via expedia
    5/5

    It was easy to check in but I had to wait a while for someone to come to the desk for check out.

  • Jacqueline Apr 2025 · via hotels.com
    1/5

    The front desk staff was great. The housekeeping staff was was awful. I called housekeeping the lady that works in there told me to called the front desk and hung up on me. The day they were schedule to clean the room since it's every other day the person that was supposed to clean to clean only put new towels and trash bags in there. No bar of soap, bed wasn't made room not vacuum, but they went into my person bag. Also there were roaches in my room. Not to mentioned I had an allergic reaction to the linen that was on the bed the first night nor was the linen on the bed clean. I had to call the front desk for a whole new set of linen and change it myself. I am very disappointed with Hampton Inn as I have been using you all for over 25-30 years. Never once seen a pet in there until my last visit. I could wait to check out of there.

  • Jacqueline Apr 2025 · via hotels.com
    1/5

    The front desk staff was great. The housekeeping staff was was awful. I called housekeeping the lady that works in there told me to called the front desk and hung up on me. The day they were schedule to clean the room since it's every other day the person that was supposed to clean to clean only put new towels and trash bags in there. No bar of soap, bed wasn't made room not vacuum, but they went into my person bag. Also there were roaches in my room. Not to mentioned I had an allergic reaction to the linen that was on the bed the first night nor was the linen on the bed clean. I had to call the front desk for a whole new set of linen and change it myself. I am very disappointed with Hampton Inn as I have been using you all for over 25-30 years. Never once seen a pet in there until my last visit. I could wait to check out of there.

  • Karen Apr 2025 · via priceline
    4/5

    Just a stop on our way to South Florida, it was fine.

  • Kevinann Apr 2025 · via hotels.com
    5/5

    The staff was excellent 👌 Kind and helpful! Food was delicious, pool area near clean and sunny 😎

  • Kevinann Apr 2025 · via hotels.com
    5/5

    The staff was excellent 👌 Kind and helpful! Food was delicious, pool area near clean and sunny 😎

  • William Apr 2025 · via expedia
    4/5

    I like this hotel because it has been consistent for me. Quiet, clean, convenient location and hot water always available.

  • William Apr 2025 · via expedia
    4/5

    I like this hotel because it has been consistent for me. Quiet, clean, convenient location and hot water always available.

  • Chet Mar 2025 · via expedia
    5/5

    Nice location and quiet but a bit expensive

  • Chet Mar 2025 · via expedia
    5/5

    Nice location and quiet but a bit expensive

  • Jayne Mar 2025 · via expedia
    4/5

    There is a leak in the roof and ceiling needs to be patched. Popcorn ceiling has been removed and there may be a chance it had asbestos. It looks really bad and I can’t believe they are renting this room in this condition. The hall has leakage and ceiling needs repair as well. Front desk clerk was wonderful.

  • Jayne Mar 2025 · via expedia
    4/5

    There is a leak in the roof and ceiling needs to be patched. Popcorn ceiling has been removed and there may be a chance it had asbestos. It looks really bad and I can’t believe they are renting this room in this condition. The hall has leakage and ceiling needs repair as well. Front desk clerk was wonderful.

  • Thomas Mar 2025 · via expedia
    5/5

    Great location off I-10

  • Thomas Mar 2025 · via expedia
    5/5

    Great location off I-10

  • Linda Feb 2025 · via priceline
    0.5/5

    Our room and sheets had a strange smell we couldn’t figure out. Two days later I had to go to walk in emergency for bed bug bites, never in my 75 years have I ever had a bed bug bites, disgusting.

  • Kaysh Feb 2025 · via priceline
    3.5/5

    The location

  • Debbie Feb 2025 · via priceline
    1.5/5

    It was fine except the hot water wasn’t hot and there wasn’t any decaf coffee made. The pot was empty. The ceiling in our room was falling down. It smelled like mildew or mold. We stayed at this location several times but never again.

  • Melissa Feb 2025 · via expedia
    5/5

    Staff was very friendly

  • Melissa Feb 2025 · via expedia
    5/5

    Staff was very friendly

  • Chris Jan 2025 · via expedia
    3/5

    Breakfast

  • Chris Jan 2025 · via expedia
    3/5

    Breakfast

  • Frances Jan 2025 · via expedia
    5/5

    Extremely clean and inviting from front entrance to the personal rooms. Great stay.

  • Frances Jan 2025 · via expedia
    5/5

    Extremely clean and inviting from front entrance to the personal rooms. Great stay.

  • felicia Jan 2025 · via expedia
    4/5

    Very friendly and accommodating front desk staff.

  • felicia Jan 2025 · via expedia
    4/5

    Very friendly and accommodating front desk staff.

  • Frank Jan 2025 · via hotels.com
    5/5

    Annoying humm from the heat/air exhaust from the bathroom, all night long

  • Frank Jan 2025 · via hotels.com
    5/5

    Annoying humm from the heat/air exhaust from the bathroom, all night long

  • Michael Dec 2024 · via expedia
    5/5

    The pool was nice but I didn’t have the chance to use it

  • Michael Dec 2024 · via expedia
    5/5

    The pool was nice but I didn’t have the chance to use it

  • John Dec 2024 · via expedia
    4/5

    Not a bad place, but expect a bit more from a Hampton Inn. It seemed a bit old but ok. I wish these places would get rid of the community soap, conditioner, and body wash jugs they use in the bathrooms.

  • John Dec 2024 · via expedia
    4/5

    Not a bad place, but expect a bit more from a Hampton Inn. It seemed a bit old but ok. I wish these places would get rid of the community soap, conditioner, and body wash jugs they use in the bathrooms.

  • Pamela Dec 2024 · via expedia
    4/5

    General Manager really helped us get our TV figured out. Really nice and helpful.

  • Pamela Dec 2024 · via expedia
    4/5

    General Manager really helped us get our TV figured out. Really nice and helpful.

  • Richard Dec 2024 · via expedia
    5/5

    Easy and quick check in.

  • Richard Dec 2024 · via expedia
    5/5

    Easy and quick check in.

  • James Dec 2024 · via hotels.com
    3/5

    This property is getting old and showing signs of wear. Beds are past due for replacement and carpets everywhere are showing their age.

  • James Dec 2024 · via hotels.com
    3/5

    This property is getting old and showing signs of wear. Beds are past due for replacement and carpets everywhere are showing their age.

  • Nick Oct 2024 · via expedia
    1/5

    Sewer smell in rooms smoke detectors were chirping for hours finally had to ask for a refund and go across the street to the holiday inn express and this hotel room was very comfortable

  • Nick Oct 2024 · via expedia
    1/5

    Sewer smell in rooms smoke detectors were chirping for hours finally had to ask for a refund and go across the street to the holiday inn express and this hotel room was very comfortable

  • Verified Oct 2024 · via hotels.com
    2/5

    The AC didn't keep the room cool and was set on the lowest setting. I reserved a room right by the door because my wife has a broken ankle and that was changed to a room much further from the door and even after attempting to check-in on the app still had to go to the front desk because the app didn't work. Overall would not stay there again

  • Verified Oct 2024 · via hotels.com
    2/5

    The AC didn't keep the room cool and was set on the lowest setting. I reserved a room right by the door because my wife has a broken ankle and that was changed to a room much further from the door and even after attempting to check-in on the app still had to go to the front desk because the app didn't work. Overall would not stay there again

  • Murel Sep 2024 · via expedia
    3/5

    First off the A/C was nosey as can be. It just wasn't mine either, I could hear the A/C in the rooms next to me that sounded very much like a truck sitting outside my window idling, I was on the third floor and no truck in sight. The tub, OMG! The tub is plastic and I only weight 200lbs but this tub sounded like I was going to drop through the floor of it any second. Creaking and popping and snapping and though the shower had an adjustable shower head only one setting worked. Next, the TV. I think it was only a 20" television in my room. For a hotel that had garnered so many 5 star reviews this was extremely disappointing. I have stayed in 5 star hotels with the lighted mirror in the bathroom, glass shower door, ultra quiet A/C and at least a 55" television, chairs for guest to sit in. This room wasn't even close. All those 5 star reviews are lies!

  • Murel Sep 2024 · via expedia
    3/5

    First off the A/C was nosey as can be. It just wasn't mine either, I could hear the A/C in the rooms next to me that sounded very much like a truck sitting outside my window idling, I was on the third floor and no truck in sight. The tub, OMG! The tub is plastic and I only weight 200lbs but this tub sounded like I was going to drop through the floor of it any second. Creaking and popping and snapping and though the shower had an adjustable shower head only one setting worked. Next, the TV. I think it was only a 20" television in my room. For a hotel that had garnered so many 5 star reviews this was extremely disappointing. I have stayed in 5 star hotels with the lighted mirror in the bathroom, glass shower door, ultra quiet A/C and at least a 55" television, chairs for guest to sit in. This room wasn't even close. All those 5 star reviews are lies!

  • john Sep 2024 · via expedia
    4/5

    .the Hampton is always great

  • john Sep 2024 · via expedia
    4/5

    .the Hampton is always great

  • Stephen Sep 2024 · via expedia
    1/5

    the reservation was in my name, but i was held up at work so i sent my wife to take our baby to sleep. My wife has the same last name as me, and she also had my credit card for the payment. The lady at the desk decided she could be "a crazy ex" or someone "trying to steal my room." My baby was crying in my wife's arms as she called me and I had to "confirm" my address (which I didn't even give when I reserved the room so she didnt even have our address on file). It was extremely unprofessional and rude for an employee to treat my wife the way she did, when all she was trying to do was check into the room so she could put our baby to sleep.

  • Stephen Sep 2024 · via expedia
    1/5

    the reservation was in my name, but i was held up at work so i sent my wife to take our baby to sleep. My wife has the same last name as me, and she also had my credit card for the payment. The lady at the desk decided she could be "a crazy ex" or someone "trying to steal my room." My baby was crying in my wife's arms as she called me and I had to "confirm" my address (which I didn't even give when I reserved the room so she didnt even have our address on file). It was extremely unprofessional and rude for an employee to treat my wife the way she did, when all she was trying to do was check into the room so she could put our baby to sleep.

  • Vincent Sep 2024 · via hotels.com
    3/5

    Location good to my family event ,however shower chair for room was not good and collapsed twice ,also when i checked out somehow i was inadvertently extended too longer in the week otherwise we survived. Breakfast was excellent. Pool was good.

  • Vincent Sep 2024 · via hotels.com
    3/5

    Location good to my family event ,however shower chair for room was not good and collapsed twice ,also when i checked out somehow i was inadvertently extended too longer in the week otherwise we survived. Breakfast was excellent. Pool was good.

  • Mark Aug 2024 · via expedia
    4/5

    Ok

  • Mark Aug 2024 · via expedia
    4/5

    Ok

  • Anatolii Aug 2024 · via expedia
    2/5

    Not clean

  • Anatolii Aug 2024 · via expedia
    2/5

    Not clean

  • Udora Jul 2024 · via hotels.com
    4/5

    My trip was good the rooms was nice and clean.Only thing I can say that kind of made me feel bad was the elevator did not have air conditioning in it and if anything would have happened with the elevated it would have been a real hot in there. My family met another family there in the pool and also an older lady came and joined us in the pool we had a great time laughing talking and playing a game with the ball.

  • Udora Jul 2024 · via hotels.com
    4/5

    My trip was good the rooms was nice and clean.Only thing I can say that kind of made me feel bad was the elevator did not have air conditioning in it and if anything would have happened with the elevated it would have been a real hot in there. My family met another family there in the pool and also an older lady came and joined us in the pool we had a great time laughing talking and playing a game with the ball.

  • Gary Jun 2024 · via expedia
    3/5

    Heavy used older building showing ware and tear. Room smelled of potent and unpleasant deodorant. The move in cart was warn to the point barely useable.

  • Gary Jun 2024 · via expedia
    3/5

    Heavy used older building showing ware and tear. Room smelled of potent and unpleasant deodorant. The move in cart was warn to the point barely useable.

  • Harry Jun 2024 · via expedia
    5/5

    Amazing front desk super helpful and accommodations were great

  • Harry Jun 2024 · via expedia
    5/5

    Amazing front desk super helpful and accommodations were great

  • Verified Jun 2024 · via hotels.com
    3/5

    I had bought the insurance as the selected hotel was not the hotel I wanted — MacClenny Hampton instead. I had tried six times to use the insurance system to change reservation to no avail. Worst system ever.

  • Verified Jun 2024 · via hotels.com
    3/5

    I had bought the insurance as the selected hotel was not the hotel I wanted — MacClenny Hampton instead. I had tried six times to use the insurance system to change reservation to no avail. Worst system ever.

  • Robert May 2024 · via expedia
    5/5

    Excellent customer service and clean rooms.

  • Robert May 2024 · via expedia
    5/5

    Excellent customer service and clean rooms.

  • Heather May 2024 · via expedia
    5/5

    Clean friendly staff great breakfast

  • Heather May 2024 · via expedia
    5/5

    Clean friendly staff great breakfast

  • Cherelle May 2024 · via expedia
    5/5

    The front desk agent Tatyana was amazing

  • Cherelle May 2024 · via expedia
    5/5

    The front desk agent Tatyana was amazing

  • Desi Apr 2024 · via expedia
    4/5

    The property is conveniently off major thoroughfare. It was clean with walkable access to dining and shopping locations.

  • Desi Apr 2024 · via expedia
    4/5

    The property is conveniently off major thoroughfare. It was clean with walkable access to dining and shopping locations.

  • Missy Apr 2024 · via expedia
    5/5

    My daughters and I brought my grand daughters to Jacksonville for a family function. The staff went above and beyond to help us in any manner they could. Honestly this was the BEST STAY I have ever had!!! They all need a raise and a bonus!!!!!

  • Missy Apr 2024 · via expedia
    5/5

    My daughters and I brought my grand daughters to Jacksonville for a family function. The staff went above and beyond to help us in any manner they could. Honestly this was the BEST STAY I have ever had!!! They all need a raise and a bonus!!!!!

  • Mary Apr 2024 · via hotels.com
    5/5

    Hotel was in clean and nice condition- Staff was courteous and helpful! Easy check in-perfect for the family

  • Mary Apr 2024 · via hotels.com
    5/5

    Hotel was in clean and nice condition- Staff was courteous and helpful! Easy check in-perfect for the family

  • Verified Mar 2024 · via hotels.com
    5/5

    Great stay for my family.

  • Verified Mar 2024 · via hotels.com
    5/5

    Great stay for my family.

  • Lucille Mar 2024 · via hotels.com
    5/5

    Great sports bar next door

  • Lucille Mar 2024 · via hotels.com
    5/5

    Great sports bar next door

  • Jerri Mar 2024 · via expedia
    5/5

    In the room, it was hot. And I feel that the property could use some updating.

  • Jerri Mar 2024 · via expedia
    5/5

    In the room, it was hot. And I feel that the property could use some updating.

  • Steve Mar 2024 · via expedia
    5/5

    Nice comfortable stay

  • Steve Mar 2024 · via expedia
    5/5

    Nice comfortable stay

  • Mary Mar 2024 · via hotels.com
    5/5

    2nd time staying here heading from the north to final destination in Ft. Myers. Convenient location w/o straying too far off our main route.

  • Mary Mar 2024 · via hotels.com
    5/5

    2nd time staying here heading from the north to final destination in Ft. Myers. Convenient location w/o straying too far off our main route.

  • Brad Mar 2024 · via expedia
    5/5

    I always try to stay at a Hampton. The rooms are nice and clean and the continental breakfast is better than any other hotel.

  • Brad Mar 2024 · via expedia
    5/5

    I always try to stay at a Hampton. The rooms are nice and clean and the continental breakfast is better than any other hotel.

  • frank Feb 2024 · via hotels.com
    5/5

    Great hotel and staff

  • frank Feb 2024 · via hotels.com
    5/5

    Great hotel and staff

  • Catherine Feb 2024 · via expedia
    5/5

    Our room was clean and comfortable. Nice large bathroom counters. Beds were comfortable. Rachel at the front desk was very friendly, welcoming and capable.

  • Catherine Feb 2024 · via expedia
    5/5

    Our room was clean and comfortable. Nice large bathroom counters. Beds were comfortable. Rachel at the front desk was very friendly, welcoming and capable.

  • Tabatha Jan 2024 · via expedia
    5/5

    Loved everything. Especially liked the shampoo, conditioner, shower gel and lotion bottles that were provided. The breakfast was amazing! The towels were soft and fluffy. Staff was so inviting. Really enjoyed staying here. Definitely will be back!

  • Tabatha Jan 2024 · via expedia
    5/5

    Loved everything. Especially liked the shampoo, conditioner, shower gel and lotion bottles that were provided. The breakfast was amazing! The towels were soft and fluffy. Staff was so inviting. Really enjoyed staying here. Definitely will be back!

  • Billy Jan 2024 · via hotels.com
    3/5

    Stayed one night at this location and facility outside was clean and front desk person was exceptional! Problems we experienced was bed was hard, pillows were very thin and lacked support, toilet in our room was clogged and did not clear, morning breakfast was lackluster with the eggs having no flavor and other items like sausage links were cold. We normally have no issues with Hampton Inn but this location was not one of the better hotels that we have become accustomed to.

  • Billy Jan 2024 · via hotels.com
    3/5

    Stayed one night at this location and facility outside was clean and front desk person was exceptional! Problems we experienced was bed was hard, pillows were very thin and lacked support, toilet in our room was clogged and did not clear, morning breakfast was lackluster with the eggs having no flavor and other items like sausage links were cold. We normally have no issues with Hampton Inn but this location was not one of the better hotels that we have become accustomed to.

  • James Jan 2024 · via hotels.com
    4/5

    This is about the 4th time we've used this location. Seems the mattresses could use a refresh, very lumpy and low spots worn in. The team is awesome, Rachel greated us and remembered us from our Christmas visit. She's very warm and inviting as are all the desk crew. I think we will probably try a newer property next time. We visit this area about every other month and sleep comfort is important

  • James Jan 2024 · via hotels.com
    4/5

    This is about the 4th time we've used this location. Seems the mattresses could use a refresh, very lumpy and low spots worn in. The team is awesome, Rachel greated us and remembered us from our Christmas visit. She's very warm and inviting as are all the desk crew. I think we will probably try a newer property next time. We visit this area about every other month and sleep comfort is important

  • James Dec 2023 · via hotels.com
    4/5

    This location is always fairly decent. It seems to be an older property but maintained well. Staff os awesome for the most part. Beds are a bit soft and they didn't have washcloths when they changed oyr linens and towels? Poor execution of a basic amenity.

  • James Dec 2023 · via hotels.com
    4/5

    This location is always fairly decent. It seems to be an older property but maintained well. Staff os awesome for the most part. Beds are a bit soft and they didn't have washcloths when they changed oyr linens and towels? Poor execution of a basic amenity.

  • Ronald Dec 2023 · via hotels.com
    5/5

    Great visit. Entire staff super friendly and helpful. Room was spotless and bed was comfy.

  • Ronald Dec 2023 · via hotels.com
    5/5

    Great visit. Entire staff super friendly and helpful. Room was spotless and bed was comfy.

  • Brenda Nov 2023 · via expedia
    5/5

    Warm welcome!

  • Brenda Nov 2023 · via expedia
    5/5

    Warm welcome!

  • Eric Nov 2023 · via expedia
    5/5

    Property and room was in great condition.

  • Eric Nov 2023 · via expedia
    5/5

    Property and room was in great condition.

  • Jane Oct 2023 · via expedia
    5/5

    Staff was very friendly and helpful! Clean facilities

  • Jane Oct 2023 · via expedia
    5/5

    Staff was very friendly and helpful! Clean facilities

  • Karen Oct 2023 · via expedia
    5/5

    The air conditioning unit in our room was very loud. It woke me up at night when it kicked on.

  • Karen Oct 2023 · via expedia
    5/5

    The air conditioning unit in our room was very loud. It woke me up at night when it kicked on.

  • Alice Sep 2023 · via expedia
    4/5

    clean and quiet

  • Alice Sep 2023 · via expedia
    4/5

    clean and quiet

  • Joseph Aug 2023 · via hotels.com
    5/5

    We were in town for a family member's memorial service. Several other family members were also there. Everything concerning the hotel, from check-in to room cleanliness to the breakfast buffet was excellent.

  • Jessica Aug 2023 · via expedia
    5/5

    Everyone was very nice and attentative. Their food was excellent and everything was very clean. I felt safe there.

  • Ofelia Jun 2023 · via hotels.com
    3/5

    The toilet wouldn’t flush

  • Debra Jun 2023 · via expedia
    5/5

    I was allowed to check in early. Staff was very nice

  • Brenda Jun 2023 · via expedia
    5/5

    All staff helpful and friendly.

  • Zac Jun 2023 · via expedia
    5/5

    Everything was great awesome GM

  • Robert Jun 2023 · via expedia
    5/5

    Great place to stay!

  • Dru Jun 2023 · via hotels.com
    4/5

    Room was basically ok but could use a deep cleaning and better quality repairs. Not much of a choice in tv channels. Staff was very good

  • Cassandra Jun 2023 · via expedia
    5/5

    Loved having restaurants close by. Also, enjoyed my stay.

  • Christopher Jun 2023 · via expedia
    1/5

    Highly don’t recommend this hotel. You’ll be intrigued by the unusual late night visitors

  • Tanya May 2023 · via hotels.com
    5/5

    My stay was amazing I love the staff they was all nice our room was clean and had everything we needed I definitely will be back

  • Barkat May 2023 · via expedia
    5/5

    Breakfast and parking

  • Bobbie Feb 2023 · via expedia
    5/5

    Very nice breakfast, parking could be better, but the rooms and staff were amazing

  • James Feb 2023 · via hotels.com
    3/5

    Come on Hampton Inn, comfortable sleep is your main job! I'm noticing this more and more with Hampton Inn. Owners are stretching the life of things to make maximum profit at the expense of guest comfort. You've already scraped daily housekeeping and blamed it on covid! What a joke! Your greed will catch up to you!

  • John Feb 2023 · via expedia
    4/5

    I

  • sharon Jan 2023 · via expedia
    5/5

    The property/my studio was very clean. The check in/out process was smooth with the staff being very friendly and helpful. The hot complimentary breakfast the next morning was a step above any I have ever experienced. When they said HOT breakfast they certainly meant it and went above and beyond. I will always look for this company any time I need a place to stay while traveling. Thanks you guys I am a very happy customer your place is worth every dollar spent to stay.

  • Kristina Jan 2023 · via expedia
    5/5

    Easy, quick and friendly check in. Very nice property, clean and quiet. You can tell they take great care to ensure the quality. Bed was comfortable, and I always appreciate a place where my dog is a welcomed travel companion. Definitely the nicest Hampton we've ever booked.

  • Anna Dec 2022 · via expedia
    5/5

    Easy check in, large rooms

  • tim Dec 2022 · via expedia
    5/5

    Staff was very accommodating

  • Gary Dec 2022 · via expedia
    5/5

    The property and staff made for a very friendly and comfortable environment.

  • Michael Nov 2022 · via expedia
    5/5

    From check in to check out this hotel made my stay very comfortable. Cleanliness, friendliness and kindness makes being away from home a little easier. Thanks!

  • Linda Nov 2022 · via hotels.com
    5/5

    The furniture in the room looked worn and tired. I put some canned soda in the fridge and it froze and burst. The bed was okay. The tub had a dripping faucet that was annoying until I put a washcloth under it to soften the dripping noise. The breakfast was great and the staff was friendly and professional. The hotel was conveniently located near restaurants and close to the venue of the Clinton Anderson event we were attending.

  • Scott Nov 2022 · via expedia
    5/5

    Nice

  • Lucinda Nov 2022 · via expedia
    5/5

    Very friendly and helpful staff. Clean hotel all around. Excellent experience overall.

  • Elizabeth Oct 2022 · via expedia
    4/5

    Room and staff great

  • Robbie Sep 2022 · via expedia
    5/5

    The lady at the hotel, Julie was extremely helpful and nice

  • Jeffrey Sep 2022 · via expedia
    1/5

    There was no hot water and a screaming child and loud parents at midnight so I checked out. A waste of 159.00 for a 4 hour stay.

  • Edward Aug 2022 · via expedia
    4/5

    The place was easy to find, the staff was friendly, the room was clean and the surroundings were quiet.

  • Robert Jul 2022 · via expedia
    2/5

    I am still waiting Robert Turner 239-265-0865

  • Arlene Jul 2022 · via expedia
    5/5

    It was a nice hotel for the price point and staff was very hospitable.

  • ADRIANA May 2022 · via expedia
    4/5

    Great place and stay

  • Vanessa May 2022 · via expedia
    5/5

    Lots of other restaurants and Winn Dixie nearby

  • Marsha May 2022 · via expedia
    5/5

    Staff was extremely helpful with our large party with checkin and stay. Would definitely recommend this hotel.

  • Trisha Apr 2022 · via expedia
    4/5

    The property was great! The location was convenient.

  • Kimbley Apr 2022 · via expedia
    5/5

    The room was clean and front desk staff were very friendly.

  • Jon Mar 2022 · via expedia
    5/5

    Very clean, the staff was very professional and responded to any questions we had.

  • Wanda Mar 2022 · via expedia
    4/5

    Good

  • Diego Mar 2022 · via expedia
    4/5

    This hotel is a really nice option to spend a couple of nights.

  • Kerem Feb 2022 · via expedia
    5/5

    Great place.

  • Patrick Dec 2021 · via expedia
    5/5

    Very clean. Extremely easy check-in. Breakfast was good.

  • Mark Dec 2021 · via expedia
    5/5

    Very nice and clean

  • Melissa Dec 2021 · via expedia
    4/5

    I wish they would have regular pillows. These pillows have zero support.

  • John Dec 2021 · via expedia
    5/5

    Convenient to restaurants. Good hot breakfast. Friendly, helpful staff.

  • Angela Nov 2021 · via hotels.com
    5/5

    It was a perfect stay for the night while heading to the in-state rivalry game. Gators vs Seminoles. Go Gators! - The breakfast was perfect and everyone was very friendly. It was clean and cozy for the night. The walls and door is thin and you can hear everything out in the hallway or from outside. But we still slept well.

  • JILL Nov 2021 · via expedia
    5/5

    Very clean and nice. Within a short walk to a Winn Dixie and several take out restaurants, as well as a Cracker Barrel. Good breakfast. Everything neat and immaculate. Would stay again.

Frequently asked questions about Hampton Inn Jacksonville I-10 West

Does Hampton Inn Jacksonville I-10 West have free Wi-Fi?
Yes, Hampton Inn Jacksonville I-10 West offers free Wi-Fi for all guests.
Does Hampton Inn Jacksonville I-10 West offer parking?
Yes, Hampton Inn Jacksonville I-10 West offers free parking on-site.
Does Hampton Inn Jacksonville I-10 West have meeting spaces, conference centers, or conference rooms?
Yes. Hampton Inn Jacksonville I-10 West features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Hampton Inn Jacksonville I-10 West have a fitness center?
Yes, Hampton Inn Jacksonville I-10 West features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Hampton Inn Jacksonville I-10 West located, and how walkable is the area?
Hampton Inn Jacksonville I-10 West is located at 548 Chaffee Point Blvd, Jacksonville, FL 32221. With a Walk Score of 29, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available