Hilton Garden Inn Seattle Issaquah
About Hilton Garden Inn Seattle Issaquah
A short drive from downtown Seattle and moments from several corporate offices including Costco Corporate Headquarters, this hotel in Issaquah, Washington offers comfortable guestrooms and on-site dining options. Hilton Garden Inn Seattle/Issaquah boasts enjoyable facilities such as an indoor pool and well-equipped fitness center. Guests can be productive in the 24-hour business center, then buy a snack from the 24-hour convenience store. The on-site Great American Grill service breakfast, lunch and dinner as well as provides room service. The guestrooms at the Issaquah Hilton Garden Inn feature flat-screen TVs and free wireless internet access. Guests will enjoy the Garden Sleep System bed, where the firmness can be adjusted as well as the in-room microwave, refrigerator and coffee maker.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is generally friendly and helpful, but there are inconsistencies in service quality. The rooms are comfortable and clean, but some guests have reported issues with noise, maintenance, and amenities.
- Friendly and helpful staff
- Comfortable and clean rooms
- Inconsistent service quality
- Noise, maintenance, and amenity issues in some rooms
- 5/5
It’s a nice hotel, with a restaurant in a nice area.
- 5/5
One night. It was perfect for us.
- 5/5
Great clean space affordable as well
- 5/5
Really close to Lake Sammamish. Such a beautiful area. If you don’t mind a little longer drive, take the much prettier Sunset Drive route from SEA.
- 5/5
The restaurant was especially good - low key, not a huge menu but very good food and incredibly thoughtful service. We just ate there two nights and one lunch for simplicity and ease since it was so good.
- 3/5
Pretty solid hotel. Pool is nice and clean, kids had fun. I do wish that breakfast was complimentary, but it is nice to not have to pay for parking.
- 4/5
Good
- 4.5/5
Superb
- 5/5
I particularly liked having breakfast in real plates and with real cutlery.
- 5/5
Exceptional
- 5/5
Property was good but they failed to clean our room.
- 5/5
Clean, comfortable
- 5/5
Nice, quite, well maintained property. We stayed only one night but enjoyed the pool and the restaurant/bar. We had a very nice dinner...Ceasar salad was crisp and fresh, the fish and chips were wonderful, sliders too! Staff was friendly and efficient. I'd stay here again and recommend to others.
- 3.5/5
Very quiet, and close to main roads. The staff was extremely friendly. Food was excellent. The pool, and the hottub the water was cold, for being indoors.
- 3.5/5
The pool, and the hottub the water was cold, for being indoors.
- 4/5
Stayed here in the past, clean and quiet, good location
- 4/5
outside are pretty and quiet
- 5/5
Best place to stay in Issaquah
- 5/5
A great hotel: the check in is easy, rooms are clean and the beds are comfortable!
- 4/5
Very good
- 5/5
It was clean, quiet and comfortable. The bar/restraunt made it perfect.! The staff was courteous and offered the amenities upon check in. There usually is hand lotion offered in the room but we had 2 giant bottles of hand soap attached to the wall. It was odd to find the towl rack with the clean towels mounted to the inside shower wall. So. If you closed the curtain it is in the shower with you. Customarily you find it mounted outside the shower/tub.
- 5/5
It was clean, quiet and comfortable. The bar/restraunt made it perfect.! The staff was courteous and offered the amenities upon check in. There usually is hand lotion offered in the room but we had 2 giant bottles of hand soap attached to the wall. It was odd to find the towl rack with the clean towels mounted to the inside shower wall. So. If you closed the curtain it is in the shower with you. Customarily you find it mounted outside the shower/tub.
- 5/5
Exceptional
- 1/5
* One clerk at front desk made check in an exercise in patience. * Hallway needed painted. *Room furniture was cheap damaged and unfitting of the name Hilton. *No stationary in desk or room service menu. Replaced by a scroungy UPC code. *Shower/tub was second rate and did not drain. *Hotel maintenance took for ever to come repair the issue. *The hotel maintenance man after repairing the drain went around me and despite my objections went around the bed my wife was in and went to look out the window before leaving. Totally unacceptable stay.
- 5/5
Great place to stay after a long day of travel. They had 24 hr staff at the front desk to check us in at midnight. Complementary water bottles in the room. Comfortable beds. Very clean. Delicious breakfast options, although a bit pricey. Overall a great pick.
- 5/5
Great place.
- 4/5
Front desk young lady could be friendlier. The men were fine.
- 5/5
Didn’t go to breakfast or bar
- 4/5
The breakfast you pay for is the same as the one served at other properties for free. The shower water pressure is minimal. However, the pool was clean, the rooms were pretty quiet, and the property made the team feel safe!
- 4/5
Upon initial check in, the room I was given had a sugar ant infestation in the bathroom. I was immediately given a new room that did not have ants. The hotel was great other than the ants. Spacious out door area for a large group. The bar area was big enough for our group and we could play cards.
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Exceptional
- 4/5
Nice place.
- 4/5
Good. Clean.
- 5/5
Hilton gardens personal was very helpful. highly recommend them.
- 5/5
Room was big and quiet, parking was easy and close. Pleasant staff.
- 5/5
It's always excellent.
- 5/5
Great stay! The place was clean, comfortable, and in a convenient location. Everything went smoothly, and I’d definitely recommend it.
- 5/5
Great service!
- 3.5/5
Pillows were not great....
- 3.5/5
Friendly staff. Good location for our needs. Pillows were not great....
- 3/5
The thermostat didn't work in the room
- 3/5
The thermostat didn't work in the room
- 1/5
room was dirty and had a bug crawling in it when we arrived
- 5/5
Exceptional
- 5/5
Very clean and friendly
- 4/5
Quick stay for work. Got in late and just went to sleep. Comfortable room no complaints there. Next morning opened the window and noticed how dirty the room was. Not typical for this chain and may have been a fluke. Notified desk at check out and staff was very apologetic.
- 5/5
Love the hotel. Will be back
- 4.5/5
Superb
- 4/5
little out dated
- 3.5/5
The best part was the bed was comfy. All in all, the location was great, it was clean enough and sleepable but not a great value for the cost of it. I asked for a room close to the pool. The positive, it was very close to the pool. The negative, it was next to the pool equipment room and the noise bled through the walls. The shower did not have very hot water and the sink had very little water-pressure. The hot tub in the pool area was warmer than the shower but it was hit or miss if the jets were going to operate. The room was clean. The bathtub grout at the base was discolored.
- 5/5
Simple, had everything I needed for my business trip
- 5/5
All great things lace to stay
- 3/5
Well, for some reason, it wouldn’t take my credit card at the desk, although I had used it all day… The pool was broken which I was looking forward to so we had to go to the pool next-door in freezing weather and the refrigerator in my room was shut off, so it wasn’t cold. It wasn’t ready to be used and they had shut it off because when it came on, it vibrated so loudly that it woke you up and for me it’s a little attention to detail.
- 5/5
Clean and comfortable room, great staff, and amenities. Highly recommend
- 4/5
Quite room, safe parking and walking area.
- 5/5
Rooms were amazing. Clean and staff is so friendly.
- 5/5
Comfortable bed. Staff was excellent.
- 5/5
Good location and friendly staff
- 4/5
The staff were very accommodating. I reserved to have a non connecting room and they were fast and friendly to fix it. The next room given to me had an issue with the thermostat. Employee took initiative to help check it and try to fix it. He then moved to another room. He thanked me for being a nice and easy person to work with. He was a nice guy and gave me another room that was a very nice one. The due diligence of staff promptly wanting to find a solution for my stay to be pleasant was commendable. Customer service was the high standard Hilton organization would be proud of at this location
- 5/5
Very clean, fairly new, and quiet. A little disappointed in the $16/person breakfast buffet. Expensive for what you get.
- 4/5
Yes the room was spotless and the staff were good
- 5/5
Clean room. Friendly staff.
- 5/5
Trhed to charge my laptop All the us b ports were not working tried all of them The blower for the a/;c very loud
- 4/5
Na
- 5/5
The property was extremely comfortable and clean and the staff were very friendly and accommodating.
- 5/5
Facility very clean. Other than a small spot on the carpet, the room was very clean and well appointed.
- 5/5
The customer service was excellent and prompt. We love staying here!!!
- 5/5
Room was clean qnd comfortable. Very close to everything. Free parking and easy to get to and from. Staff were super nice.
- 5/5
Great atmosphere, clean, friendly, and easy to get to.
- 3/5
yes
- 4/5
Convenient
- 5/5
The friendliness of the staff is top notch. Christian was the guy working in the restaurant and his customer service was impeccable. I was a bit disappointed that breakfast was not complimentary though. We went elsewhere for breakfast.
- 5/5
Clean, balcony view
- 5/5
Spotless room front desk lady was very nice and excellent.
- 4/5
Hotel clean and located in nice area close to freeway and shopping/restraunts
- 4/5
Clean and quiet.
- 5/5
Great location. Room was clean and comfortable. Staff was friendly.
- 3/5
Staff was kind.
- 3/5
Room was average in presentation and amenities. A courtesy breakfast would have been helpful.
- 2/5
Loud heater fan kept me awake the first night. Baby woke me up a couple of times the second night. I asked for a quiet room.
- 4/5
However, room was cold.
- 5/5
Very kind and helpful staff. We did not have breakfast in the restaurant. The hot tub was cold but the pool was great.
- 5/5
.
- 5/5
Location was great
- 5/5
Very nice
- 1/5
Stay didn’t happen, tried every possible to cancel, but dealt with AI voice and voice mail, with no avail. Couldn’t have had a worst experience.
- 3/5
Ok. Hot tub wasn’t hot enough. Pool was being filled when we tried to swim. Pool area looked old and needing some updates
- 5/5
Nice accommodations, though showing a little wear and tear in a couple spots. Fair rate (for a change) in Issaquah, a town we would stay in more often if the rates weren't nuts most of the time.
- 4/5
Location
- 5/5
Great place to stay!
- 5/5
Only spent the night. Staff was very good.
- 3/5
The air conditioning was broken & there were fingerprints all over the windows.
- 5/5
Bed was soft, Staff was friendly and helpful. Room was clean, no smell of smoke on any floor.
- 5/5
Beautiful setting, clean and comfortable room. Quiet got sleeping, would stay again
- 4/5
Walkable to nearby retail center.
- 3/5
Bathroom sink made an extremely loud noise from the pipes when hot water was on
- 5/5
Love this hotel. Nice staff and well stocked room.
- 4/5
Overall solid stay. Room was clean, staff was excellent. Unfortunately the compressor when the room feidge was so loud it would wake us up every time it kicked on.
- 5/5
The staff was very friendly. The facility is need and clean as well as the room. Nice area for breakfast and prices are reasonable.
- 4/5
Convenient location. Good condition for it's age.
- 4/5
The fitted sheet did not fit the mattress. It only went 2ninches down the side. Either someone ordered the wrong sized mattress or the wrong sized fired sheets. I was in room 441. Also the refrigerator makes quite a loud noise when trying to maintain temperature. It’s very distracting during a quiet night’s sleep. I stay there often and hope to see this improve.
- 5/5
We stayed here for 2 weeks visiting our daughter who lives in Issaquah and all our needs were met. The staff was wonderful and very helpful … we look forward to our future stay again in October !!! Thank you
- 5/5
Very Quiet with nice balconies. Breakfast was delicious with a variety of breakfast options made to order.
- 5/5
Very nice place to stay, good location close to shops and restaurants. Great staff!
- 5/5
Excellent hotel with comfortable beds, spacious room, and great pool.
- 5/5
Not enough parking. Breakfast was extra fee
- 5/5
The staff were friendly and helpful. Bed was very comfortable. Parking could have been better
- 5/5
Nice place to stay!!
- 5/5
Great place to stay. We will be back
- 4/5
Had a nice, quiet room. This thing of comforters on beds in summertime though is a bit overdone. Too hot and because the AC unit had a bad rattle, it was not possible to make the room cold enough to justify a comforter. I mean, it’s late dog days of summer. Why not just a light weight blanket?! Otherwise, nice hotel, well kept, good area for walking safely.
- 5/5
Room was very clean and right across the street from the training I was there for.
- 5/5
We needed a place to stay that allowed our dog for a couple of nights (while we were putting hardwoods in our home). The stay was super convenient and turnkey... nice property and great staff!
- 5/5
.
- 5/5
Great location and very nice rooms.
- 3/5
Good bed good shower,
- 5/5
I asked for early check in and late check out and they worked with me greatly on that.
- 5/5
Less than 30 minutes to Seatac airport. Very clean rooms and friendly staff. Pool not so clean so we decided not to use it but the restaurant was convenient and delicious and the breakfast buffet was great, as was the made to order breakfast!!
- 5/5
Friendly staff, clean room. The only downside, which I tolerated for the night, was a mini-fridge that was humming loudly. I would suggest replacing it (room 329). Other than that, everything was very pleasant about the property, room and staff.
- 5/5
Good
- 5/5
it was nice and comfortable
- 5/5
Very nice, would highly recommend this place. The lady that checked us in was so personable and knowledgeable.
- 5/5
just love this place. feels like home away...
- 4/5
The hotel is in close proximity to Marymoor Park, where concerts are held each summer. The staff is professional. The hotel has ample parking and it is in good shape. Those wishing to dine there, have options in the hotel and also in Issaquah.
- 5/5
Great hotel! The room was clean and roomy with a nice balcony.
- 4/5
Great place to stay
- 4/5
In the past they had free coffee and cookies in the reception. Now no cookies and coffee is $5-$6.
- 5/5
We had been to seatle for a my son Cricket tournment for 3 days. And stay was very pleasanton.
- 4/5
Great stay! Very friendly staff and room was amazing.... only complaint was the pool would have your eyes burning from all the chlorine in the pool
- 5/5
Great place, nice amenities, no issues
- 5/5
Friendly staff. Everyone was pleasant.
- 5/5
Loved the lobby and the mini store!
- 5/5
Conveniently located and close to lots of restaurants and cafes. There was ample parking. Check in was quick and friendly. The room was also spacious and comfortable.
- 4/5
Very nice and serviceable. Not sure why breakfast wasn't included. Great location.
- 5/5
Friendly staff, walking distance from a brewery and restaurants.
- 5/5
Wish there was more parking.
- 5/5
Great staff
- 3/5
This property is showing its age. There was paint chips or paint coming off in various places in the room. The bathtub shower did not drain properly due to a broken drain stopper. The blackout curtain mechanism to lower or raise the curtains have been ripped out of the wall and was just hanging there. It could still be operated. For the cost of the room per night, I would’ve expected less problems.
- 5/5
Parking is limited
- 5/5
Thank you
- 5/5
A nice hotel with comfortable rooms. Staff was welcoming and helpful. Downside is breakfast is an additional cost for buffet. Didn’t use the pool or hot tub. Parking was good as well
- 2/5
The rooms need updating and the beds are horrible. It was clean.
- 5/5
Very nice, large spacious room for 3
- 5/5
Convenient to highway. Quiet. Clean. Restaurant was excellent
- 5/5
Quick checkin, updated decor, clean, restaurant and bar. It wiuld be nice if the breakfast were included. Charge of $16 for buffet, but it didnt look great. Nice pool and hot tub:)
- 5/5
Staff professional and friendly.
- 5/5
Had a great stay
- 5/5
Restaurant and hot tub were great. The room had a great view of the courtyard and was very comfortable.
- 5/5
It was nice and quiet. Bed was comfortable. Short drive to restaurants and stores.
- 3/5
I was sick and they were running cables through the hallway ceiling all day long.
- 1/5
We came into town to stay closer to the hospital for a procedure the next morning. All night long someone's car alarm would go off every hour. Nothing was done by the motel to stop it. Needless to say, i was not rested for my procedure. The motel personnel did not seem very concerned about and no compensation.
- 5/5
good place to stay
- 4/5
Quiet stay and enjoyable. Really liked the property and I would go again.
- 5/5
Love the location
- 5/5
Gym and swimming pool
- 5/5
We love coming here when we come back home to Seattle. It's safe and clean. Thanks so much.
- 5/5
It was right off the highway which made it easy access to and from my class.
- 5/5
for us it was hot tub, pool and cheap breakfast.
- 5/5
Nice area.
- 5/5
Nice, clean hotel. Staff was great. Highly recommend!
- 5/5
Great pool
- 3/5
The two things that I would say is the they need to update their pillows? The other concern I have is if you have allergies to perfume smells or if you’re asthmatic, this is not the place to stay because it’s too perfume me. overall, the place is clean too much chemical or perfume smells
- 5/5
The property fit my needs perfectly. Very clean, quiet and the staff was very friendly
- 4/5
Stayed here when attending a memorial service. Breakfast was top notch. Had a nice bar where we were able to gather with friends. Hotel was within a couple of miles of restaurants.
- 4/5
The staff was very friendly . The pool and hot tub were great. The beds and pillows weren't the best for comfort but overall our stay was good.
- 4/5
The hotel and staff were good. Nothing was exceptional but nothing was bad. It was an hotel stay for an average price.
- 3/5
It was ok of a stay. Disappointed that you need to pay for breakfast and complimentary coffee is only available in your room. The bathroom smelled like urine. Pretty pricy for an ok stay
- 5/5
Nice stay pool area was nice and warm temperature.
- 5/5
Excellent service all around and the food was great as usual.
- 5/5
Very comfortable hotel, bed and nice pool/hot tub.
- 5/5
The staff was very accommodating for my son in a wheelchair. I would stay at the Garden Hilton in Seattle/Issaquah again!
- 5/5
Great location, spacious & clean room. Thank you
- 5/5
Cool place. Not much nearby n
- 4/5
Needed lodging close due to remodeling.
- 5/5
Appreciate the free parking.
- 5/5
Easy check in. Courteous front-desk staff. Thx
- 4/5
👍
- 4/5
Thought it was tacky the the bottled water was exclusevly for "club members" or $2 each. Also, the property cheaped out on the coffee pods. Go to costco and at least get Kirkland or SF Bay pods. Green Mountain is sub par at best. The pool was dissappointing. That isn't a swimming pool, it is a glorified kiddie pool. It is not big enough to actually swim in. A 2 to 4 lane lap pool would be more practical. Did not even entertain the food as breakfast was not included. I expected better for $181.00
- 5/5
Room was clean, staff was very courteous.
- 5/5
Nice place
- 2/5
Don’t know if it was teenagers on premises running around. Go anyplace else unless you have no choice
- 5/5
Nice place with easy access to Issaquah.
- 5/5
.
- 4/5
Staff were nice, but parking was very limited and I had to drive much further than I prefer to walk through dark parking lots to get back. Breakfast buffet was good but a little pricey for the basic items offered.
- 4/5
The basics were covered. The hotel is getting older but they seem to be keeping it up. It was a work trip so I mostly just needed a clean room with bed and fridge, and it delivered.
- 2/5
Breakfast is extra ($16 pp) but I had it included in reservation for a lower amount. They opened every day late by 15-20min. (officially 6am weekdays, otherwise 7am). They operated as if they were a restaurant, but the breakfast room is still like the open buffet breakfast area when it was still free. They had limited (cheap) bread options and limited choice for drinks and not all always available. I stayed twice at this hotel and for some reason twice I experienced a fire alarm each time in the middle of night where all had to evacuate (no direction from staff or explanation). Fire dept. came 15min. later and slowly turned it off again so I assume this happens more often. We wanted to use the mini-fridge but the constant noise was too loud (it was attached to the cabinet causing lots of vibration). Asked about this and they said all rooms have this issue. We ended up turning it off completely.