Best Western Plus Suites Hotel - LAX Airport LA Stadium
About Best Western Plus Suites Hotel - LAX Airport LA Stadium
Located less than 15 minutes' drive from Los Angeles International Airport, this hotel features a heated outdoor swimming pool and serves a daily continental breakfast. Featuring free WiFi, each air-conditioned guest room at Best Western Plus Suites Hotel LAX offers a cable TV and a work desk. A microwave, a refrigerator and tea and coffee-making facilities are included in every comfortable room. With easy access to motorways I-405 and I-105, Universal Studios, Hollywood and the famous Rodeo Drive are all easily accessible. Beautiful beaches along with Los Angeles city center are also only a short drive away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
Reviews
The hotel is generally praised for its cleanliness, comfortable rooms, and friendly, helpful staff. However, some guests have expressed dissatisfaction with the price, noise levels, and surrounding area. The lack of a hotel shuttle to LAX and the presence of homeless people in the vicinity are also recurring complaints.
- Cleanliness
- Comfortable rooms
- Price
- Noise levels
- 5/5
Air conditioning great
- 3.5/5
Close to LAX No airport shuttle
- 5/5
Excellent service always great
- 4/5
Flexible check in and out Busy street
- 4.5/5
Superb
- 4/5
Was comfortable Location
- 4.5/5
Superb
- 4.5/5
Good hotel close to LAX and two stadiums (Clippers and NFL). Easy uber from airport. Area ok and opposite some food options. Busy road though. Decent breakfast included. Will depend how much you pay though.
- 3.5/5
Clean room The pool and Jacuzzi were dirty
- 5/5
Nice variety
- 5/5
Exceptional
- 4/5
A little bit further down from LAX than some of the more premier places, but overall it was an excellent hotel and included a good free breakfast. The price was good too. There is a lovely little Mexican restaurant just down the street that serves up amazing food and has been operating since 1970. A taxi charges around $25 to LAX, so you can just grab one of the many scooters on the sidewalk and take it in for about $10 to $15. The area itself was a little further away, but the price compensated for that.
- 4/5
Very good
- 4.5/5
Location room and breakfast Was charged 60 for parking that was not disclosed prior to me making decision to book this hotel.
- 3.5/5
Good
- 2/5
The biggest advantage is the location. It's very close to LAX, making it extremely convenient for returning a rental car and getting to the airport. However, if most of your activities are elsewhere in Los Angeles, be prepared for a long commute. The parking garage entrance is very tight, but parking was cheaper than at many nearby hotels. The spaces are somewhat narrow, but there were plenty of spots available and I never had trouble finding one. The room was spacious but looked more dated than the photos suggested. The pillows were uncomfortable, and there was no dedicated hand soap. Only a bar labeled for facial use. After using it to wash my hands, my skin became very dry. The biggest issue was housekeeping. One of the bath towels had a significant amount of hair stuck to it, and I had to visit the front desk to get a replacement before showering. The key cards were also unreliable. Both of mine stopped working during my stay and had to be reactivated. The front desk staff told me this was a known issue. AC was pretty loud. Since the hotel is on a busy road, all the car noises might keep you up.
- 5/5
Exceptional
- 4/5
The break fast was good, convenient to the airport Pool was cold
- 5/5
Very close to the Airport. Parking
- 3.5/5
Good
- 5/5
Nice None
- 5/5
Nice None
- 2/5
It was so loud. The window was basically cracked open, unable to be closed, so we could hear all of the street activity. The parking situation was also not fun. The room was spacious though and clean. We also did not the VIP perk of free self parking and were told we could get a 15% discount instead, which is basically nothing.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The cleanness
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
nice comfortable bed..quick check in and friendly staff
- 5/5
Exceptional
- 5/5
nice comfortable bed..quick check in and friendly staff
- 4.5/5
Superb
- 5/5
The only bad thing is;A lot of street noise comes in through the windows.
- 4/5
Very good
- 3.5/5
Good
- 5/5
Location, price and quality
- 4/5
Very good
- 3.5/5
We needed a place to stay near the airport for the night, and it served its purpose. I don’t think parking should be charged separately.
- 5/5
The front desk person, Ritz, handled it gracefully and made us feel welcome nonetheless. We will return when we're in the area again.
- 5/5
Nice staff
- 1/5
Couldn’t sleep, loud noises from outisde
- 4.5/5
We stayed for one night at Best Western Plus Suites Hotel - LAX Airport LA Stadium mainly because we wanted to be close both to the airport and to the rental car return location before our flight, and for that purpose the hotel was very convenient. The room was spacious, with a large bathroom, a very comfortable bed, and even a sitting area with a couch overlooking the pool. One nice detail was being able to watch airplanes taking off, which gave the stay a classic Los Angeles airport-area feeling. Breakfast was good and very fair for the price, and Juan in particular was very friendly and helpful, which we appreciated. The hotel also has a pool, and although we unfortunately did not have enough time to use it, it was definitely an extra positive feature that adds value to the stay. Overall, we would still definitely recommend this hotel for travelers looking for a practical and comfortable stay close to LAX airport. The only negative point for us was the parking policy. The hotel advertises private parking, but charging an additional $27 separately felt a bit excessive considering the room price already paid. In our opinion, this cost could either be absorbed by the hotel or simply integrated into the room rate instead of appearing as an extra charge. Of course, since the hotel is close to the airport and located on a central road, there is noticeable noise from traffic and airplanes. However, this is something you more or less expect when staying in this type of location.
- 4.5/5
Superb
- 5/5
Exceptional
- 1.5/5
Poor
- 4.5/5
Everything was clean and pretty, we got a king room with the hot tub inside and it was wonderful. We loved it ! I was disappointed we had to pay $25 per night for parking. That seems excessive.
- 5/5
The hotel was clean and comfortable. Special thanks to Juan in the kitchen area. He was very attentive, friendly and positive. He explained everything about how to make the waffles and what buttons to press. Really appreciated his help and attitude. Nothing major. Everything was good overall.
- 3.5/5
Good
- 3.5/5
Close to the airport. Good for one night only. The rooms are decent. The location doesn’t feel safe and it was quite noisy due to other guests.
- 4/5
The room was very clean and the staff extremely friendly. Juan made sure we were comfortable eating our breakfast. Room was nice and cool
- 4/5
Very good
- 0.5/5
Nothing - The Property sent an email to Booking.com - They lied and stated that we actually entered the hotel and then left while the lights were on.. An outright lie .. I am considering taking legal action against Best Western and Booking.com I have already spoken to 4 representatives at Booking.com with zero satisfaction. My wife and I arrived at the property via taxi and found that the property was pitch dark - blackout (no lights). The taxi left us in the driveway, and I called the hotel. The hotel did not answer the call. I then called Booking.com and explained the situation. They called, and again no one answered the phone at the property. I had to call to arrange another hotel (it was now 9 p.m. in a dangerous neighborhood). I booked another hotel, and the taxi took us there. The property was still blacked out when we left. The property subsequently sent an email to your company - they lied and stated that we were in the hotel when the lights were on and then walked out. I will contact Best Western Corporate to let them know. Please refund my $99.64 booking wallet credit and $36.81 charged to my Booking.com Genius Rewards Visa. If you do not satisfy this request, I will have to post the most negative reviews for Booking.com, the Visa Card, and this Best Western Property. I expect a reply from you within 24 hours before I take the aforementioned action.
- 0.5/5
Nothing - The Property sent an email to Booking.com - They lied and stated that we actually entered the hotel and then left while the lights were on.. An outright lie .. I am considering taking legal action against Best Western and Booking.com I have already spoken to 4 representatives at Booking.com with zero satisfaction. My wife and I arrived at the property via taxi and found that the property was pitch dark - blackout (no lights). The taxi left us in the driveway, and I called the hotel. The hotel did not answer the call. I then called Booking.com and explained the situation. They called, and again no one answered the phone at the property. I had to call to arrange another hotel (it was now 9 p.m. in a dangerous neighborhood). I booked another hotel, and the taxi took us there. The property was still blacked out when we left. The property subsequently sent an email to your company - they lied and stated that we were in the hotel when the lights were on and then walked out. I will contact Best Western Corporate to let them know. Please refund my $99.64 booking wallet credit and $36.81 charged to my Booking.com Genius Rewards Visa. If you do not satisfy this request, I will have to post the most negative reviews for Booking.com, the Visa Card, and this Best Western Property. I expect a reply from you within 24 hours before I take the aforementioned action.
- 5/5
It’s convenient to LAX. Rooms comfortable an very helpful staff Nothing
- 3.5/5
Zona vicino areoporto No Wi-Fi service during the night parking too expensive
- 4/5
Location was perfect for Concert at Kia Forum. Hotel has their own transportation connections if rides are needed to and from events. First driver was great and pickup driver was a jerk. So hit and miss I guess. The hotel itself was very nice, clean and overall we would definitely stay again.
- 4/5
Normal Nothing
- 4/5
Nothing
- 3/5
Convenient for airport road noise in our room at the front.
- 4/5
Staff was friendly but didn’t interact too much with them. Rooms were clean with a little wear and tear. Not a bad stay. Close to the freeway and the Intuit Dome so it was convenient. Parking was available underground.
- 4.5/5
Superb
- 4.5/5
Friendly staff Noice from the street at night
- 4.5/5
Friendly staff Noice from the street at night
- 4.5/5
Superb
- 4/5
Very good
- 5/5
Exceptional
- 4/5
The location, price, property, and staff were good. My only complaint is that our room faced the street and pool area which was really loud all night.
- 3/5
Location. Large room The property had a neglected feel about it. The bedside lights didn’t work, the blinds were out of their tracks and worn and the shower gel container was empty.
- 5/5
Exceptional
- 5/5
Exceptional
- 2/5
The location Everything else
- 5/5
Magnificent front desk Parking and deposit
- 5/5
Amazing staff Parking is extremely to high for two cars
- 5/5
Amazing staff Parking is extremely to high for two cars
- 5/5
Magnificent front desk Parking and deposit
- 4.5/5
Superb
- 2/5
Everything else
- 3/5
Employees were nice It was extremely loud
- 3/5
Employees were nice It was extremely loud
- 3.5/5
Good
- 5/5
I had a great stay at this Best Western Plus in LA. The location is incredibly convenient, especially when travelling through Los Angeles the airport is right nearby. I also booked a tour during my stay, and the tour office being directly across the street made everything so easy. The room was comfortable and the bed was especially cozy I had a great sleep after a long 14.5-hour flight. You could hear some noise from the hallway, but it didn’t bother me at all as I was so tired and able to block it out. Breakfast in the morning was really good, and the gentleman working in the breakfast area was so kind, helpful, and welcoming. I truly appreciated his hospitality and service (sorry I didn’t catch his name!). Overall, the staff were fantastic and made the stay even more enjoyable. Thank you for a great stay!
- 5/5
Clean, good breakfast, centrally located. We enjoyed having a sofa bed in room, too. Not a very long walking distance to the Kia arena.
- 5/5
Clean, good breakfast, centrally located. We enjoyed having a sofa bed in room, too. Not a very long walking distance to the Kia arena.
- 5/5
There was no concerns
- 5/5
Good
- 5/5
Everything Nothing
- 5/5
There are no drinking glasses and coffee cups inside the room. The styro and plastic cups do not match the hotel's good facilities.
- 4/5
A lot of areas smelled like weed. That might be normal for California though.
- 5/5
Super close to the airport which was great for our late flight arrival. Loved that you have to have a room key to access the elevators, just a great safety precaution. Underground parking was nice. They had a fantastic breakfast, waffles, eggs, sausage, hash browns, cereal, yogurt, breakfast cakes, so many options. Juan was working the breakfast and he was fantastic, so polite and accommodating. The beds were very comfortable and the late checkout time of 11:00 a.m was nice after arriving late. I hate when hotels charge you to park a car there. You pay to stay there, that should absolutely include the fee to park a car in their parking lot, $20 for one night is kind of ridiculous when you already paid $180 for the room.
- 0.5/5
The manager was very rude
- 2/5
Staff and breakfast were great. Very rough night. For the price the room so-so. And location is rough.
- 1/5
In addition, we were assigned a very noisy room. Although it was on the third floor, it was located next to a main road, and hundreds of motorcycles passed by throughout the night. The front desk refused to upgrade us to a quieter room, despite other rooms being available. Overall, this was the worst hotel I stayed at during my entire California trip (out of six hotels booked). I highly do not recommend this hotel. It should not be considered a VIP property at all.
- 5/5
Clean large room
- 1.5/5
False advertisement. No shuttle service. Front desk agent rude .
- 5/5
The cleanliness and the location Everything was just fine for one night
- 5/5
The location was close to the airport. No shuttle services were available
- 4.5/5
Clean and good breakfast. Having to pay for parking
- 5/5
They have free breakfast in the morning, I didn't try it but it did smell amazing! My room facing the street so you could road noise, which you are in the city so thats expected, so if you are a light sleeper bring some ear plugs! Once my ear plugs were in though, it was a great night's sleep! As a woman who was traveling alone it felt safe and comfortable. Would stay here again.
- 2/5
The pool wasn’t clean, and guests were smoking cannabis in the pool area, which made the whole environment unpleasant. The room felt muggy and poorly ventilated, and the bathroom smelled like a damp sewer—as if there were cockroaches in the vents. Breakfast was disappointing, and the coffee didn’t even taste like coffee; perhaps the machine or filter needed cleaning. Overall, it was not a pleasant stay. In my opinion, this place is overrated by some. Unfortunately.
- 4/5
Clean and convenient. Not gourmet breakfast options but nice to have a decent selection
- 1/5
Obviously I did that!!! And says he will call maintenance, he never did!!! So a hour later I needed to go downstairs for a charger. So I decided to ask again about the tv, because it was a young lady instead of the bald gentleman that didn’t not call the maintenance man. I told the young lady that my tv wasn’t working. She called maintenance for me and by the time I got to my room the maintenance man was there and shortly had the tv working.
- 4/5
Good
- 5/5
The breakfast was wonderful and good i do recommend to my friend's its a great place
- 5/5
But eaa
- 5/5
Breakfast was OK
- 5/5
Staff was great and friendly, hotel was very clean and close to the airport. They were great on getting us a last minute room.
- 3/5
Other than that, great value. Would stay again if that was fixed.
- 5/5
Close to Sofi
- 3/5
Good Location, property mediocre. Served its purpose
- 5/5
Central to everything LA. Hollywood related
- 5/5
It probably was decent. Parking area was OK on the parking. I’m talking about room was clean and nice and comfortable. Bed was comfortable. Customer Service was nice front desk. Everything was out to a friend to stay at best Western.
- 5/5
Quite lovely. Quiet. Conveniently located to LAX and parking garage.
- 4/5
It’s ok
- 5/5
We had a good stay here for a few days. Friendly staff, clean room, and an awesome spa. The hotel is close to the airport with shuttle service and near Intuit Dome and Cosm.
- 5/5
Clean room pleasant helpful staff
- 3/5
The room was fine. The air worked but we were cold and wanted to use the heater but was not able to get it to heat up. Hottub was excellent, the shower water pressure wasnt that great and possibly shower head needed cleaning. Overall it was quiet, breakfast had usual options and staff was friendly and helpful, and walking options for a few restaurants and 7/11 for drinks and snacks
- 3/5
The room was fine. The air worked but we were cold and wanted to use the heater but was not able to get it to heat up. Hottub was excellent, the shower water pressure wasnt that great and possibly shower head needed cleaning. Overall it was quiet, breakfast had usual options and staff was friendly and helpful, and walking options for a few restaurants and 7/11 for drinks and snacks
- 5/5
Everything was great
- 5/5
Everything was great
- 2/5
Parking is very bad, room was nice but the carpet was very duty and loose, refrigerator almost fall when my wife opened because it loose nom support.
- 2/5
Parking is very bad, room was nice but the carpet was very duty and loose, refrigerator almost fall when my wife opened because it loose nom support.
- 4/5
Friendly staff Room was clean but was next to the street & it was very loud outside all night. I slept w/earplugs & AC on & the cars were still loud.
- 4/5
Friendly staff Room was clean but was next to the street & it was very loud outside all night. I slept w/earplugs & AC on & the cars were still loud.
- 5/5
The welcome was phenomenal, everything was very clean, and especially the rooms were clean and didn't smell of cigarettes.
- 5/5
The welcome was phenomenal, everything was very clean, and especially the rooms were clean and didn't smell of cigarettes.
- 5/5
As always staff and stay was perfrct
- 5/5
As always staff and stay was perfrct
- 4/5
Got a microwave in the refrigerator bed was comfortable. Breakfast was good. The only thing that I’m not happy about is they said it was free parking because that’s what Expedia advertise, but it is not free parking. You definitely have to pay. The shower is a standard shower nothing fancy but if I had to go back, I will definitely book again.
- 4/5
Got a microwave in the refrigerator bed was comfortable. Breakfast was good. The only thing that I’m not happy about is they said it was free parking because that’s what Expedia advertise, but it is not free parking. You definitely have to pay. The shower is a standard shower nothing fancy but if I had to go back, I will definitely book again.
- 5/5
Nice
- 5/5
Nice
- 5/5
The room was very clean and smelled good! The staff was friendly and the price was amazing! I would stay here again
- 5/5
The room was very clean and smelled good! The staff was friendly and the price was amazing! I would stay here again
- 5/5
Great staff very clean facility they even let me check in early with no charge!
- 5/5
Great staff very clean facility they even let me check in early with no charge!
- 5/5
Yes excellent service
- 5/5
Yes excellent service
- 5/5
I had a great time at the room. Very comfortable room set. Customer service was A1. I would like to do it again.
- 5/5
I had a great time at the room. Very comfortable room set. Customer service was A1. I would like to do it again.
- 5/5
Great room at a great rate!
- 5/5
Great room at a great rate!
- 1/5
- 1/5
- 5/5
Great price, clean and not far from the airport.
- 5/5
Great price, clean and not far from the airport.
- 5/5
I’ve stayed here twice, both times for concerts at the Forum and it was the perfect location. Not overpriced, parking fee was lowest around the area, breakfast available and the rooms are comfy. I will say the bedding is a little thin so if you run cold or need the weight you might wanna bring an extra blanky or ask for an extra one, but the heater works very well in the room. Also there’s a slight odor I think from the cleaning chems that reminded me of motor oil lol, but it wasn’t unbearable. The staff is wonderful, always nice and willing to help with any questions. I’ll be staying here again I’m sure!
- 5/5
I’ve stayed here twice, both times for concerts at the Forum and it was the perfect location. Not overpriced, parking fee was lowest around the area, breakfast available and the rooms are comfy. I will say the bedding is a little thin so if you run cold or need the weight you might wanna bring an extra blanky or ask for an extra one, but the heater works very well in the room. Also there’s a slight odor I think from the cleaning chems that reminded me of motor oil lol, but it wasn’t unbearable. The staff is wonderful, always nice and willing to help with any questions. I’ll be staying here again I’m sure!
- 5/5
The hotel was great. Helpful and friendly staff. Upon check in we got offered free peking after expedia mixed up the booking on this topic. There are large rooms, the rooms are clean, and the hotel has a great location. We stayed with a family, and it was quite hotel. Thank you for our stay
- 5/5
The hotel was great. Helpful and friendly staff. Upon check in we got offered free peking after expedia mixed up the booking on this topic. There are large rooms, the rooms are clean, and the hotel has a great location. We stayed with a family, and it was quite hotel. Thank you for our stay
- 5/5
Staff was super friendly and helpful!
- 5/5
Staff was super friendly and helpful!
- 5/5
Full breakfast in the morning Highly recommended
- 5/5
Full breakfast in the morning Highly recommended
- 5/5
The room was cleaned very well and I could smell the cleaning solution which I like. Parking and check in were easy and although the area is busy the hotel was calm and quiet. I'll definitely be back when down in the area.
- 5/5
The room was cleaned very well and I could smell the cleaning solution which I like. Parking and check in were easy and although the area is busy the hotel was calm and quiet. I'll definitely be back when down in the area.
- 5/5
Great stay as usual this place is my go to when I’m in town!!!
- 5/5
Great stay as usual this place is my go to when I’m in town!!!
- 5/5
Quick and easy. Staff at the front desk offered us another room that better fit us and our two teenagers. Most appreciated.
- 5/5
Quick and easy. Staff at the front desk offered us another room that better fit us and our two teenagers. Most appreciated.
- 5/5
Such friendly staff, and so clean and comfortable! When I tell you stay here, STAY HERE! Whenever I return to LA from now on I will always stay at this property. Parking was so easy, close to lots of food to get at, and I can express how nice the breakfast was for my husband, and the beds were so soft!!!
- 5/5
Such friendly staff, and so clean and comfortable! When I tell you stay here, STAY HERE! Whenever I return to LA from now on I will always stay at this property. Parking was so easy, close to lots of food to get at, and I can express how nice the breakfast was for my husband, and the beds were so soft!!!
- 4/5
It was ok
- 4/5
It was ok
- 3/5
Pillows. Elevator not always working. Some lights not working. Shower water pressure not great. Toiletries provided not so good.
- 3/5
Pillows. Elevator not always working. Some lights not working. Shower water pressure not great. Toiletries provided not so good.
- 5/5
Loved the size of the room. Loved the cleanliness. Loved the hot tub in the room. Overall I just loved it
- 5/5
Loved the size of the room. Loved the cleanliness. Loved the hot tub in the room. Overall I just loved it
- 4/5
Everything was good except for the toilet. It would not flush properly.
- 4/5
Everything was good except for the toilet. It would not flush properly.
- 5/5
Great stay! Will return
- 5/5
Great stay! Will return
- 2/5
*
- 2/5
*
- 1/5
Sounds like rats are in walls !!
- 1/5
Sounds like rats are in walls !!
- 5/5
Clean, spacious rooms, free breakfast, parking garage. Corteous staff. Enjoyed our stay.
- 5/5
Clean, spacious rooms, free breakfast, parking garage. Corteous staff. Enjoyed our stay.
- 3/5
I didn't like that my room was not clean. I called and asked a about the cleaning and I was told cleaning was only done every 3 days. I wish this information was giving at checking.
- 3/5
I didn't like that my room was not clean. I called and asked a about the cleaning and I was told cleaning was only done every 3 days. I wish this information was giving at checking.
- 4/5
- 4/5
- 4/5
Friendly staff. Good location to airport. Solid breakfast. More water pressure in the shower would be good.
- 4/5
Friendly staff. Good location to airport. Solid breakfast. More water pressure in the shower would be good.
- 4/5
Staff were really nice, room was clean
- 4/5
Staff were really nice, room was clean
- 4/5
Good hotel. Pillows were terrible, beds were good, very clean room, good strong shower, hot water was limited but not cold, parking is tight but safe and clean, breakfast is standard but good (waffles, sausage, eggs, bacon, potatoes, cereal, fruit, juices, milk, coffee, yogurt, and more). I would give it 8/10 for the price I paid ($200/night). Elevator can be an issue too, from 7:00am-10:00pm I was always waiting for the elevator.
- 4/5
Good hotel. Pillows were terrible, beds were good, very clean room, good strong shower, hot water was limited but not cold, parking is tight but safe and clean, breakfast is standard but good (waffles, sausage, eggs, bacon, potatoes, cereal, fruit, juices, milk, coffee, yogurt, and more). I would give it 8/10 for the price I paid ($200/night). Elevator can be an issue too, from 7:00am-10:00pm I was always waiting for the elevator.
- 4/5
Air conditioning great, breakfast perfect and staff excellent
- 4/5
Air conditioning great, breakfast perfect and staff excellent
- 3/5
Average hotel.
- 3/5
Average hotel.
- 5/5
It was over
- 5/5
It was over
- 3/5
Staff was professional
- 3/5
Staff was professional
- 4/5
The front desk staff and cleaning crew was amazing. Super nice and accommodating. Breakfast was hot and stocked. Didn’t go to the pool. The hotel could use some work in terms of appearance to the rooms and amenities but overall, decent. Parking is ok. Lots of vending machines and snack options. The area surrounding isn’t the nicest but inside the hotel is not a problem.
- 4/5
The front desk staff and cleaning crew was amazing. Super nice and accommodating. Breakfast was hot and stocked. Didn’t go to the pool. The hotel could use some work in terms of appearance to the rooms and amenities but overall, decent. Parking is ok. Lots of vending machines and snack options. The area surrounding isn’t the nicest but inside the hotel is not a problem.
- 3/5
The staff was accommodating and professional. No complaints there. The room simply did not meet our expectations. There was an "old" smell when entering the room. Also the room layout is awkward and the hot tub was not inviting. While the flooring was updated to vinyl planks they left the carpet around the baseboards which looked unprofessionally done, lazy workmanship. For what we paid for the two night stay, I'd expect more but I guess that's LA pricing. $10/night for parking and the convenience getting to SoFi Stadium were perks. But overall the property doesn't turn 1st time guest into Best Western fans.
- 3/5
The staff was accommodating and professional. No complaints there. The room simply did not meet our expectations. There was an "old" smell when entering the room. Also the room layout is awkward and the hot tub was not inviting. While the flooring was updated to vinyl planks they left the carpet around the baseboards which looked unprofessionally done, lazy workmanship. For what we paid for the two night stay, I'd expect more but I guess that's LA pricing. $10/night for parking and the convenience getting to SoFi Stadium were perks. But overall the property doesn't turn 1st time guest into Best Western fans.
- 3/5
I was disappointed the room was a little dumpy. The shade was all tattered. They’re stains all over the carpet.
- 3/5
I was disappointed the room was a little dumpy. The shade was all tattered. They’re stains all over the carpet.
- 5/5
It was wonderful
- 5/5
It was wonderful
- 5/5
Elevator was old and makes lots of noise
- 5/5
Elevator was old and makes lots of noise
- 5/5
Friendly staff, very clean rooms, and delicious orange water in the lobby!
- 5/5
Friendly staff, very clean rooms, and delicious orange water in the lobby!
- 5/5
Always my #1 stay wgen working at Sofi
- 5/5
Always my #1 stay wgen working at Sofi
- 5/5
Clean room and easy check-in. Good food places in the surrounding area.
- 5/5
Clean room and easy check-in. Good food places in the surrounding area.
- 5/5
Great hotel!
- 5/5
Great hotel!
- 4/5
It was accommodating. The staff were friendly. I was only here for one night. I would stay again.
- 4/5
It was accommodating. The staff were friendly. I was only here for one night. I would stay again.
- 5/5
Excellent customer service. Staff was friendly and informative. Very convenient and breakfast was great!
- 5/5
Excellent customer service. Staff was friendly and informative. Very convenient and breakfast was great!
- 5/5
Great room and spa tub was amazing
- 5/5
Great room and spa tub was amazing
- 4/5
Easy to find, quick drive to airport. Clean room and bed.
- 4/5
Easy to find, quick drive to airport. Clean room and bed.
- 4/5
Friendly staff, easy parking. Little bit of mildew smell in room
- 4/5
Friendly staff, easy parking. Little bit of mildew smell in room
- 2/5
When we got into our room there was long hair in the bedding of the sleeper sofa. They tried giving us another room but that one the bathroom sink was plugged and really dirty. I asked for a clean room and they said they didn't have any more. We had to stay in the 1st room offered to us and we had to change the bedding ourselves.
- 2/5
When we got into our room there was long hair in the bedding of the sleeper sofa. They tried giving us another room but that one the bathroom sink was plugged and really dirty. I asked for a clean room and they said they didn't have any more. We had to stay in the 1st room offered to us and we had to change the bedding ourselves.
- 5/5
Room was great! The jetted bathtub was a dream! Rooms are quiet, the hotel is clean, staff is friendly. Breakfast was pretty good. Two elevators that quick. They need more carts. I did ask someone to clean up the smoking area and they never did.
- 5/5
Room was great! The jetted bathtub was a dream! Rooms are quiet, the hotel is clean, staff is friendly. Breakfast was pretty good. Two elevators that quick. They need more carts. I did ask someone to clean up the smoking area and they never did.
- 4/5
The hot tub and pool area need renovation
- 4/5
The hot tub and pool area need renovation
- 5/5
It’s great and staff is really friendly 10/10
- 5/5
It’s great and staff is really friendly 10/10
- 4/5
We were only here for a few hours but the room was clean and the check in staff person was great!
- 4/5
We were only here for a few hours but the room was clean and the check in staff person was great!
- 5/5
Great thx!
- 5/5
Great thx!
- 4/5
It was good
- 4/5
It was good
- 5/5
Was quick and simple check in
- 5/5
Was quick and simple check in
- 2/5
Smaller side of rooms and bathroom was very outdated and didn’t have an exhaust fan so it got VERY humid. Location is honestly ghetto and parking is tight, BUT close to food and airport and breakfast was a plus! Personally kids thought pool was small, even though the view was a liquor store and el pollo loco it was cool having rooftop pool IMO!
- 2/5
Smaller side of rooms and bathroom was very outdated and didn’t have an exhaust fan so it got VERY humid. Location is honestly ghetto and parking is tight, BUT close to food and airport and breakfast was a plus! Personally kids thought pool was small, even though the view was a liquor store and el pollo loco it was cool having rooftop pool IMO!
- 5/5
Hotel was cool. Location was perfect
- 5/5
Hotel was cool. Location was perfect
- 5/5
Quiet and clean!
- 5/5
Quiet and clean!
- 5/5
Great service & friendly staff. Enjoyed staying at Best Western and will certainly do it again.
- 5/5
Great service & friendly staff. Enjoyed staying at Best Western and will certainly do it again.
- 5/5
Nice quiet
- 5/5
Nice quiet
- 5/5
Spa tub quiet
- 5/5
Spa tub quiet
- 4/5
Room was clean. We were upgraded, at no charge, to a room with a hot tub. Didn’t ask for it or use it, but it was a nice gesture. Hotel was contracted with some sort of food delivery service, but it did not come rated very highly. We should have taken them up on it, because a small pizza and wings via Uber Eats ended up costing us over $100!
- 4/5
Room was clean. We were upgraded, at no charge, to a room with a hot tub. Didn’t ask for it or use it, but it was a nice gesture. Hotel was contracted with some sort of food delivery service, but it did not come rated very highly. We should have taken them up on it, because a small pizza and wings via Uber Eats ended up costing us over $100!
- 5/5
We enjoyed the stay!
- 5/5
We enjoyed the stay!
- 5/5
Clean. Great parking. Drinks and snacks available. Feels safe.
- 5/5
Clean. Great parking. Drinks and snacks available. Feels safe.
- 5/5
Staff was very knowledgeable and friendly. Wonderful breakfast options in the morning. Elevators couldn’t be used without your room key, which was added safety. Overall wonderful stay, would stay there again.
- 5/5
Staff was very knowledgeable and friendly. Wonderful breakfast options in the morning. Elevators couldn’t be used without your room key, which was added safety. Overall wonderful stay, would stay there again.
- 5/5
For me the only thing that was a little bit frustrating was listening to the traffic at night otherwise it was a simple but clean hotel.
- 5/5
For me the only thing that was a little bit frustrating was listening to the traffic at night otherwise it was a simple but clean hotel.
- 4/5
The front desk person who helped us was very, helpful. The hotel was clean in an unexpected area.. scary at night, but there was enough lighting in the parking garage. Overall experience was good.
- 4/5
The front desk person who helped us was very, helpful. The hotel was clean in an unexpected area.. scary at night, but there was enough lighting in the parking garage. Overall experience was good.
- 4/5
4 stars because great location near LAX at more affordable price. Waking up and I’m having short drive to LAX really helped and made it worth it. Breakfast was available and helped with costs. Staff was nice. Directly across street from 7/11, Panda Express, Pollo Loco, and Little Caesars for convenience. Hotel is dated and needs maintenance/updating, our room bathroom lighting was broken. Good night sleep.
- 4/5
4 stars because great location near LAX at more affordable price. Waking up and I’m having short drive to LAX really helped and made it worth it. Breakfast was available and helped with costs. Staff was nice. Directly across street from 7/11, Panda Express, Pollo Loco, and Little Caesars for convenience. Hotel is dated and needs maintenance/updating, our room bathroom lighting was broken. Good night sleep.
- 1/5
Smells so bad in the halls ways and the elevator was broken
- 1/5
Smells so bad in the halls ways and the elevator was broken
- 2/5
Jacuzzi is massively foamy during operation, pump is not working correctly. Toilet runs wasting water,
- 5/5
Stayed a night after returning from a cruise. I was given the option to check in early for about 45 dollars which was great because I got there around 930am. The space was clean. The room was big and comfortable. Breakfast was served early enough to catch a bite before heading to the airport. Was able to walk up the road to an ihop but multiple restaurants in the are within walking distance. Transportation was also located outside of the hotel and frequently drive up and down the road. Will definitely stay for a quick stay
- 5/5
Loved the pool on the 2nd floor nice little view it had relaxing
- 5/5
10/10 as always.
- 4/5
This was a great place to stay for an early morning flight
- 4/5
Pool Jacuzzi
- 5/5
Good
- 5/5
Was great straight shot to Intuit and SoFI
- 5/5
Excellent service
- 5/5
Great
- 3/5
Lift was out of order and I was only informed about this the day before my stay. Luckily someone was able to carry my bag to my room for me as it was on the fourth floor, but I had to carry it
- 1/5
The lift didn’t work
- 4/5
Window AC was making lot of noise because of which I was not able to sleep properly. Because of this, I don't want to stay again but if I stay again, ensure that I request for a room with a window AC that doesn't make noise
- 4/5
The room was clean, nicely kept, air-conditioned, and spacious. Unfortunately the elevator was broken during our stay, and at the very least, the hotel wait staff helped us carry our heavy luggage upstairs upon check-in. It's also near a real Mexican restaurant which served delicious mole and various fare.
- 2/5
The walls were paper thin—we could clearly hear people talking in the halls well into the night. While this wasn’t completely unbearable, it definitely made it hard to relax and get a good night’s sleep. Worst of all, the smell in our room was so strong and unpleasant that I had to keep my mouth covered for quite a while just to tolerate it. It wasn’t just us either—my husband saw another family in the hallway complaining about the same thing, so clearly this was more than an isolated issue. The smell was marijuana/something of that nature. It never subsided the entire stay- it really was horrible and had we been booked here for another longer I would have asked for a refund (we were only here less than 15 hrs while we waited for another flight) We ended up spending over $40 on an Uber one way and over $15 on the return trip. In the end, the money we saved by booking this hotel wasn’t worth the inconvenience, discomfort, and poor experience. I wouldn’t stay here again or recommend it to others.
- 2/5
And it was horrible going up and down stairs to the 4th floor with all of our luggage. The staff was great though
- 5/5
The front desk staff are extremely helpful. I really appreciate how they were able to assist us with our luggage and other information we requested. I was quite impressed.
- 4/5
The hotel itself was nice—very clean, and the beds were super comfortable. You could tell it had been recently updated, though there were a few minor details that could’ve used more attention, like the bathroom paint job, which wasn’t the best. Still, overall, the condition and cleanliness were solid. The breakfast was great, too. The location felt a little sketchy, with some homeless individuals wandering nearby. One frustrating experience I had was when I went to breakfast and accidentally left my key in the room, only having my phone on me. When I asked the front desk for a replacement key, they refused because I didn’t have my ID—despite the fact that it was the same person who had checked me in the day before. He asked if I had a photo of my ID on my phone, which I didn’t, since it was in my room. I offered a reasonable solution: have someone walk with me to the room, and I’d show them my ID once inside. I also pointed out that they took a copy of my ID at check-in, and I could verify everything on it. He told me they didn’t have a copy on file—which was confusing, since I know they took one. I completely understand the need for security, but I can’t be the first person who’s ever locked themselves out. A little common sense and flexibility would’ve gone a long way. I did eventually get back into my room, but it took way more time and hassle than it should be
- 3/5
Parking lot is terrible not enough parking space also elevator was not working
- 2/5
.
- 5/5
Very convenient location from the airport we ended up with a better room than what we origonaly booked cabs back to airport were fast staff was very accomidating
- 2/5
This time we had bad experiencia they don’t have elevator so we carried Al my stuff by the scalator really har tu go up with my baggages
- 3/5
Property was clean but elevator was broken
- 5/5
As a must we booked for a 3 day work trip. Always a plus being so easy to check in and get all together.
- 1/5
The worst experience I’ve ever had.
- 4/5
This is a great place for families to stay. They provide a complete breakfast every morning that’s included in your rate. It’s a comfortable and convenient place with stores and affordable dining, including a family style Mexican restaurant less than a block from the property. Lastly, the property is conveniently located off the 405 and 105 Freeways. Thank you for the hospitality.
- 5/5
Thank you
- 4/5
Close to airport
- 4/5
Convenient
- 4/5
Very clean and nice hotel, the inly thing I did not like was that the noise from the people walking in the hallway was too loud. We could hear everything going on outside.
- 5/5
It was a pleasant stay
- 5/5
It's nice to stay near LA airport. The room is clean.
- 5/5
Always stay in the fastest checkin off the freeway
- 3/5
The room was clean and it was a great atmosphere. However, the walls are too thin made me wake up through out the night. The morning was horrible! Constantly hearing kids yelling and dogs barking.
- 5/5
Nice place
- 4/5
Parking was nice and easy same with checking in. Could be cleaner
- 4/5
Liked the service
- 5/5
The spa tub
- 3/5
My room was outdated with beat up furniture . It smelled moldy and I found a hairball in the shower which had the hot and cold water the wrong way because it was installed backwards . Not exactly a place I’d dream of returning to
- 4/5
Good stay
- 3/5
The building was just old and not the freshness smelling.
- 4/5
It was close to Sofi stadium and staff was wonderful
- 4/5
Outdated property
- 4/5
The place was nice and clean but no dining and no shuttle or accommodations to help with an airport ride which is usually a big deal hear an airport. Rooms were nice though
- 4/5
good
- 3/5
My overall stay was okay. There were some initial issues with the room that should have been fixed quickly but took some time (maintenance/front desk did not inform the second shift of the work). The elevator was slow and not always clean. There was no EV charging and no ready recycling outside of small bins in the room.
- 5/5
I have no complaints. There is a shopping center across the street with food options. Its very close to LAX. The staff was great and the rooms were very clean. Not a great view...i was facing a parking lot and the main street but thats due to the specific room i had. The Wi-Fi connection worked very well also.
- 5/5
Pleasant and Quiet. The included breakfast is outstanding with fresh fruit, waffle makers, sausage, fried and scrambled eggs and a wide assortment of cereals. The staff were friendly and accommodating. However there is no airport transfer. Uber and Taxi work well
- 3/5
The hotel is not bad but the area around it seems really sketchy
- 5/5
It was close to our venue and the crypto center
- 2/5
Next to the road so you could hear traffic all night
- 5/5
Everything was great! The facility was clean and the customer service was good. The room was clean and comfortable.
- 5/5
很好
- 4/5
Our room was large and clean, but things like the window was old and didnt slide well, carpets were old and worn but vacuumed and clean, pop machine in hallway was noisy. Hot tub jets were really loud do i shut them off, Just older stuff. Staff eas freindly.
- 5/5
Great service
- 5/5
Hotel is good but area is not
- 5/5
Breakfast was good!
- 4/5
Cleanliness kind staff
- 5/5
Quick and easy in and out, nice, clean room, relatively low parking fee, very convenient to the airport.
- 2/5
The hotel was what I expected. My problem is that they charged me $100 more per night than what I booked. When I called to question it, I was told the Manager would call me. That was 3 days ago and no call.
- 5/5
Clean but can smell the old walls.
- 1/5
Malfunctioned auditioning and system was down to not be able to resolve the issue/move us to another room
- 5/5
norma is so kind and sweet, the whole staff are great there
- 4/5
Close to airport and decent rooms
- 4/5
The bed was comfy and the room was clean.
- 5/5
It was great. Great service with kitchen staff during breakfast. I injured my right hand and was wearing a cast, the staff didn’t hesitate to help me with my favor waffles.