Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3-star hotel Excellent 123 W Louisiana St, Indianapolis, IN, 46225
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

About Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms. Crowne Plaza Hotel Indianapolis Downtown offers air-conditioned furnished with a cable TV, work desk and coffee maker. Some rooms are set in a redesigned train car with décor featuring 1920s celebrities. Indianapolis Downtown Crowne Plaza Hotel features contemporary amenities such as well-equipped gym. Guests can use the hotel's free Wi-Fi. 123 West & Taggart's Restaurant at the Indianapolis Crowne Plaza serves traditional American cuisine all day. After dinner, guests can enjoy a drink in the hotel's sports-themed lounge. Lucas Oil Stadium is one block from the Crowne Plaza and the Indianapolis Zoo is 1.5 miles away.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property

Reviews

4.4 / 5
Excellent 1014 reviews
  • Engine customer Jun 2026

    Beds and pillows were extremely comfortable. Our room was quiet. AC worked well even on 3rd floor. Only complaint was that we needed to shower right away but we didn’t have any hot water. I texted the hotel and they had someone come up to fix it within 30 minutes but we were on a time crunch so my daughter had to take a cold shower.

  • Engine customer Jun 2026

    Amazing stay will be my go to from now on!

  • Engine customer Jun 2026

    Is currently underway construction on the outside...and was hard to find...but accommodations were very good

  • Engine customer Jun 2026

    The rooms were so so clean. Nice size and could spread out.

  • Engine customer Jun 2026

    I liked how they reached out to ask if I had any comments or concerns. I shared my concern with them and they were quick to fix it.

  • Engine customer Jun 2026

    Just thought at a nice hotel like this there would be complimentary coffee for guests in the morning . It would be a nice touch for those wanting am coffee before conferences .

  • Engine customer Jun 2026

    The construction around the hotel demanded a new path to get to the main entrance, but the signs around the property and adjascent blocks IS TERRIBLE!!! YOU MUST MAKE IT BETTER!

  • Engine customer Jun 2026

    .

  • Engine customer Jun 2026

    clean, staff didn't speak very good English which made navigating construction to the hotel hard. Lack luster directions on emails and warning emails

  • Engine customer Jun 2026

    The hotel was great. The staff was not helpful.

  • Engine customer Jun 2026

    Room was clean. Beds comfortable. There were two trains inside the hotel with trains cars the length of the hotel. It was so unique. The entire hotel was picturesque. All the staff were helpful except the valet driver couldn't drive our manual vehicle. Would stay again.

  • Engine customer Jun 2026

    He stayed in the train car and it was a neat experience. Really had a great time.

  • Engine customer Jun 2026

    Friendly staff, quite, nice atmosphere.

  • Engine customer May 2026

    Excellent stay and experience

  • Engine customer May 2026

    The staff was great and the building is beautiful, but some areas were run down. The area felt somewhat unsafe at night.

  • Engine customer May 2026

    This is one of our normal “staycation” choices but this time it seemed like something had changed. Checkout took forever as it took two of the staff seemingly not knowing what they were doing. The room didn’t seem as clean as normal, shower and bedding not 100%. Mid morning someone used a key and opened our door, not sure how that happens either! Might think again before we visit again sadly.

  • Engine customer May 2026

    Na

  • Engine customer May 2026

    We were in town for Indy weekend and paid $600 a night to stay. Our AC was not working all three nights and by night three we were brought two fans, one which we had to put in the hallway bc it was so dirty. The desk comp’d our parking, but on race day my husband that has a heart condition fell ill enough to no be able to attend.

  • Engine customer May 2026

    Beautiful and intricately designed hotel inside. Loved all the historic touches plus early 1900’s railroad/train theme. Very clean and quiet. The only thing we didn’t like was all the construction outside the hotel so we usually had to Uber in and out from The Spaghetti Factory restaurant which was close by. Otherwise it was very nice for our stay.

  • Engine customer May 2026

    Since there is a new hotel being built across the roadway there are under construction signs and detours, the staff are quite happy to help. People are extremely careful and helpful to give information from places to visits to restaurants to try.

Frequently asked questions about Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have free Wi-Fi?
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers free Wi-Fi for all guests.
Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offer parking?
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers both self-parking and valet parking. Fees may apply.
Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a fitness center?
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG located, and how walkable is the area?
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is located at 123 W Louisiana St, Indianapolis, IN 46225. With a Walk Score of 79, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

What's nearby

  • Indiana Convention Center 0.2 mi
  • Indiana State Fairgrounds 4.5 mi
  • Indianapolis Airport 8.0 mi

House rules

Check in3:00 PM
Check out11:00 AM

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