Comfort Suites Humble Houston IAH

Room wasn’t clean smell very bad

Exceptional

Close to the interstate Needs update and felt humid beds hard

Upon check in I had to switch my room 3 times due to the rooms not being properly cleaned. The first room the tub was dirty, the second room had a wet dog smell, and the last room had old condom wrappers left next to the lamp shade, along with a pair of glasses left on the floor next to the night stand. That is simple things that could have been cleaned. All the couches were dirty with white stains on them. The chairs were all messed up and ripped up. The only thing decent about this stay was the breakfast. When I would bring this to the staff, they seemed rude & dismissive. I asked for the manger and I was told he was out of town. This was a horrible stay, I couldn’t wait to leave. If I could’ve found another hotel upon check in, I would’ve left immediately.

I like the fact the room was roomy. Had two Queen beds and a couch that turns into a bed. The price was reasonable for a night. I also think the breakfast they do for guest, had different varieties to choose from. I don't like the $100 deposit which takes 2 days to get back. My credit card was already on file. So ur actually paying $198 a night.

Breakfast is good. Room is clean. Sofa a bit worn out

You get what you pay for. So it wasn't very scenic of course. You can see and hear the interstate traffic from the pool. My A/C unit didn't work. Room never got below 71 despite it being set in 67 and running non stop for 3 days Also my bathroom sink drained super slow. But the staff themselves were good

Like it very much

I have bed bugs. You get what you paid for.

Horrible communication. I booked a king size bed. When i arrived to check in they tell me & my wife they only have queens. I asked for some type of compensation but it’s taking forever & seeming as if they don’t want to compensate.

The location My room had a huge roach

Good and clean place

clean i have not received my $100 deposit back

The telephones in the room do not work. The front desk does not have any complimentary razor. The bathroom tub had a patch on the floor. Average level soap.

Free parking

Large rooms, very comfortable, breakfast good, staff friendly Nothing

Nice and clean

Everything was excellent

Very good

Good location, clean room, fitness center, and breakfast. Staff was abrasive, I was charged additional taxes upon check-in, and breakfast was just average.