Residence Inn by Marriott Houston Medical Center/NRG Park

Spacious, very clean, quiet room. Amazing beds. Covered parking garage on site, with private access, so it feels very safe, also, they have security personnel making rounds. Staff is knowledgeable and friendly. Cleaning service is offered every third day, the hotel makes a note of that in the small card they attach to your room key. Didn't try the restaurant since we cooked in our room's kitchen.

Friendly and helpful staff

Friendly and helpful staff

staff and room where GREAT!!

Great location. Staff was friendly and helpful. Room was clean, spacious, and well appointed. Close to restaurants and shopping. Would definitely stay here again.

Very nice room and the people were great.

Very nice room and the people were great.

Breakfast was great! Pool was very cold.

Hotel is just dated.. rooms need some attention. I would stay again though because of location to the rodeo.

Victoria at the front desk was super helpful and friendly!

Good

Breakfast great!!!

Breakfast waa great!!!

Rooms are great! Very spacious.

Big unit

Clean room Big kitchen Large room Good location. Gas, groceries and convenience store close by . Parking great.

Great location for NRG. Nice employees

The entire hotel was great and clean. Definitely would stay here again.

Superb

Hotel is always nice and clean, and the staff is always extremely friendly. This place is always my top choice when visiting Houston.

Hotel is always nice and clean, and the staff is always extremely friendly. This place is always my top choice when visiting Houston.

Exceptional

Great, clean spacious room!

Great, clean spacious room!

Clean room. Easy check in and out. Excellent staff.

Clean room. Easy check in and out. Excellent staff.

Location, service and comfortable.

Location, service and comfortable.

As soon as we walked in, front desk staff smiled, greeted us with such genuine kindness. The energy was throughout all staff making our stay one of the best we have ever had. The facility has everything close by or onsite. The rooms clean and very roomy. Definitely recommend 😊

As soon as we walked in, front desk staff smiled, greeted us with such genuine kindness. The energy was throughout all staff making our stay one of the best we have ever had. The facility has everything close by or onsite. The rooms clean and very roomy. Definitely recommend 😊

Great staff

Great staff

Room was great and so was the staff. Best location too

Room was great and so was the staff. Best location too

Yes

Yes

We had a wonderful stay, especially given the circumstances of our trip. The room was exceptionally clean and well cared for, which made a stressful time feel much more comfortable. The staff truly stood out — everyone we interacted with was kind, compassionate, and incredibly accommodating. Our trip was planned on very short notice due to a last-minute health emergency, and the team was so gracious about helping us adjust our dates and waiving penalty fees, which meant more to us than we can express. The property itself is lovely, and the location made it very easy to get back and forth to the Texas Medical Center. We’re very grateful for the care and understanding we received and would absolutely recommend this hotel.

We had a wonderful stay, especially given the circumstances of our trip. The room was exceptionally clean and well cared for, which made a stressful time feel much more comfortable. The staff truly stood out — everyone we interacted with was kind, compassionate, and incredibly accommodating. Our trip was planned on very short notice due to a last-minute health emergency, and the team was so gracious about helping us adjust our dates and waiving penalty fees, which meant more to us than we can express. The property itself is lovely, and the location made it very easy to get back and forth to the Texas Medical Center. We’re very grateful for the care and understanding we received and would absolutely recommend this hotel.

Clean and spacious

Exceptional

A comfortable, conveniently located hotel...

Location The entrance to get in and out was a bit challenging

Location The entrance to get in and out was a bit challenging

Very clean hotel with friendly, accommodating staff. Great breakfast and a convenient location close to MD Anderson.

Very clean hotel with friendly, accommodating staff. Great breakfast and a convenient location close to MD Anderson.

Spacious, clean room and nice complementary breakfast

Spacious, clean room and nice complementary breakfast

Best hotel so far! Clean, great amenities, wonderful breakfast, very nice staff, and very convenient too!

Best hotel so far! Clean, great amenities, wonderful breakfast, very nice staff, and very convenient too!

Staff was so helpful and everything was clean. Will go back.

Staff was so helpful and everything was clean. Will go back.

The room 2as exceptionally clean, and comfortable. The staff waa very professional and curtous

The room 2as exceptionally clean, and comfortable. The staff waa very professional and curtous

Gea

Gea

We will be back

We will be back

The TV was not working. Could not connect to the internet. The site was not working.

The TV was not working. Could not connect to the internet. The site was not working.

Staff support was not great. I was disappointed with the room. I had traveled from out of town and had specifically booked a city-view room and that is not what I received. When I spoke to the customer service agent, he explained that he had no control over room assignments and wasn’t sure why the online listing showed it that way, but that it needed to be updated. Upon entering the room, I noticed one of the light fixtures wasn’t working. The maintenance staff was friendly and helpful, informing me that there was a short in the wiring. Since it couldn’t be repaired immediately, he kindly brought a lamp to our room for use.

Staff support was not great. I was disappointed with the room. I had traveled from out of town and had specifically booked a city-view room and that is not what I received. When I spoke to the customer service agent, he explained that he had no control over room assignments and wasn’t sure why the online listing showed it that way, but that it needed to be updated. Upon entering the room, I noticed one of the light fixtures wasn’t working. The maintenance staff was friendly and helpful, informing me that there was a short in the wiring. Since it couldn’t be repaired immediately, he kindly brought a lamp to our room for use.

I paid extra for a King Suite City view, i arrive and they say it was over sold and they gave me a double room! No refund for the difference or anything. I will never stay here again! Do not recommend, and if you are planning to stay here for a game, they do not allow parking in their garage unless you are staying an extra night! Beware!!! Bad customer service!

I paid extra for a King Suite City view, i arrive and they say it was over sold and they gave me a double room! No refund for the difference or anything. I will never stay here again! Do not recommend, and if you are planning to stay here for a game, they do not allow parking in their garage unless you are staying an extra night! Beware!!! Bad customer service!

Exceptional

Exceptional

Like the staff very much. Delmi Resinos at the breakfast was amazing. The hotel room needs some renovation. The TV was not working properly, , the shower got clogged several times, the knives were not sharp, and the refrigerator didn’t close properly.

The hotel room needs some renovation. The TV was not working properly, , the shower got clogged several times, the knives were not sharp, and the refrigerator didn’t close properly.

Love the location

Love the location

Bad

Everything was fine, just that they clean the room every three days, it should be daily for the price.

Everything was fine, just that they clean the room every three days, it should be daily for the price.

Cleanliness, and friendly staff! We will be back again when we visit my son at Rice University!

Cleanliness, and friendly staff! We will be back again when we visit my son at Rice University!

Good experience

Good experience

Nothing

Nice spot to stay at and not far to NRG stadium.

Rooms need to be more cleaned and the kitchen utensils were very old, and many of them couldn’t be used.

The toilets had low water pressure and clogged on 2 or 3 occasions in the 6-day stay. We called in the middle of the night and early in the morning and got fast, friendly service (Ithink obe of the guys was actually the front desk person). Within minutes of calling regarding an issue with the TV, maintenance came and swapped it out for a new one. Housekeeping only comes every 3 days unless you call the front desk. The housekeeping department never answered when I called them directly.

The toilets had low water pressure and clogged on 2 or 3 occasions in the 6-day stay. We called in the middle of the night and early in the morning and got fast, friendly service (Ithink obe of the guys was actually the front desk person). Within minutes of calling regarding an issue with the TV, maintenance came and swapped it out for a new one. Housekeeping only comes every 3 days unless you call the front desk. The housekeeping department never answered when I called them directly.

It was nice and right next to the NRG stadium.

It was nice and right next to the NRG stadium.

All around great

All around great

My only complaint was the mattress. The overly firm mattress left me restless through the night, trying to find a comfortable position. But I respite in waking up and reading on the comfortable in room couch in the morning.

Everything was so nice and clean. Breakfast was great and all the staff was very kind.

Everything was so nice and clean. Breakfast was great and all the staff was very kind.

Everything was very clean and room was super spacious. Beds were too hard for my opinion. And being charged for parking was a first for us.

Will definitely stay again if needed!

Will definitely stay again if needed!

Its a clean and nice place. Great continental breakfast. Rooms are nice but should have a curtain to separate the kitchen from the bed. The front desk Clarks are not as welcoming as it should be.

Its a clean and nice place. Great continental breakfast. Rooms are nice but should have a curtain to separate the kitchen from the bed. The front desk Clarks are not as welcoming as it should be.

Breakfast could be better.

Breakfast could be better.

The Staff was very friendly and efficient

The Staff was very friendly and efficient

Good location

Good location

The hotel was clean, space of room was great. Employees always so friendly. 5stars!

The hotel was clean, space of room was great. Employees always so friendly. 5stars!

Went for the Cowboy Carter Tour and it was an amazing experience all around! Easy parking, good food, clean and amazing rooms! Love it all!

Went for the Cowboy Carter Tour and it was an amazing experience all around! Easy parking, good food, clean and amazing rooms! Love it all!

Traveled in for the Cowboy Carter concert at NRG stadiumHotel was exceptional, modern and nice. Hotel did everything to make sure the hotel was secure and safe for those staying at the hotel. Morning breakfast was good with many options for all.

Traveled in for the Cowboy Carter concert at NRG stadiumHotel was exceptional, modern and nice. Hotel did everything to make sure the hotel was secure and safe for those staying at the hotel. Morning breakfast was good with many options for all.

Great experience!

Great experience!

It was great!

It was great!

Husband & I both enjoyed the stay, hotel was super clean & calm.

Very clean and wonderful employees

Very clean and wonderful employees

This room offered everything. A kitchen, living room, and sleeping area. Would definitely stay again.

This room offered everything. A kitchen, living room, and sleeping area. Would definitely stay again.

We were needing to visit MD Anderson for testing. The hotel has a shuttle service to the MD Anderson which is so convenient. The staff was amazing and so helpful. We highly recommend to anyone needing to visit MD Anderson. Oh and the breakfast is top notch!

We were needing to visit MD Anderson for testing. The hotel has a shuttle service to the MD Anderson which is so convenient. The staff was amazing and so helpful. We highly recommend to anyone needing to visit MD Anderson. Oh and the breakfast is top notch!

Great place. Breakfast was usual, but actually had a good taste and quality. The elevator was fast, which was great considering I was on the 14th floor. Room was VERY spacious, comfortable and cold which I love. I did have some food after a concert at the restaurant and it wasn't good at all. And that's saying something since I was starving. I used the gym which had a lot of room, but basic equipment. Parking was nice, fee was reasonable at 9/day. Walking distance to a lot of options and NRG park, which saved a lot of headache after the concert.

Great place. Breakfast was usual, but actually had a good taste and quality. The elevator was fast, which was great considering I was on the 14th floor. Room was VERY spacious, comfortable and cold which I love. I did have some food after a concert at the restaurant and it wasn't good at all. And that's saying something since I was starving. I used the gym which had a lot of room, but basic equipment. Parking was nice, fee was reasonable at 9/day. Walking distance to a lot of options and NRG park, which saved a lot of headache after the concert.

None

Had a great time ,no issues, thanks y'all very much appreciated

Had a great time ,no issues, thanks y'all very much appreciated

Pleasantly surprised by this property! Amazing rooms! Very modern, super spacious and comfortable, clean, tons of amenities. The staff has been great and the other guests have been friendly and helpful. This hotel is also pet friendly. I will definitely stay at this hotel again and HIGHLY RECOMMEND IT, especially if you have an event at the NRG stadium.

Pleasantly surprised by this property! Amazing rooms! Very modern, super spacious and comfortable, clean, tons of amenities. The staff has been great and the other guests have been friendly and helpful. This hotel is also pet friendly. I will definitely stay at this hotel again and HIGHLY RECOMMEND IT, especially if you have an event at the NRG stadium.

Wonderful experience! This hotel exceeded my expectations and I would definitely stay here again! Nice rooms, very quiet at night, and extremely friendly staff. 10/10

Wonderful experience! This hotel exceeded my expectations and I would definitely stay here again! Nice rooms, very quiet at night, and extremely friendly staff. 10/10

It’s very nice

It’s very nice

Spacious cleaner rooms for family vacation. Closer to downtown and other neighborhood areas.

Spacious cleaner rooms for family vacation. Closer to downtown and other neighborhood areas.

The staff was friendly, facility/room was clean, and everything worked! My kids loved the breakfast! That was my second time staying and I loved it!

The room was bigger than what we thought. Lots of room for a family of four. The only downside is the parking. The parking garage seems small but easy access.

The room was bigger than what we thought. Lots of room for a family of four. The only downside is the parking. The parking garage seems small but easy access.

Shuttle was a great plus to hospitals.

Shuttle was a great plus to hospitals.

Perfect!!

Perfect!!

Everyone was nice parking is not suitable for large vehicle . The staff did allow us park in a different area by the hotel.

Everyone was nice parking is not suitable for large vehicle . The staff did allow us park in a different area by the hotel.

Everything was very nice. The amenities were great. Breakfast had a big selection and good flavor. Parking is in a garage and easy in and out. The room was huge and perfect space for a family of 4. AC worked well with this Texas heat. Would definitely stay again.

Everything was very nice. The amenities were great. Breakfast had a big selection and good flavor. Parking is in a garage and easy in and out. The room was huge and perfect space for a family of 4. AC worked well with this Texas heat. Would definitely stay again.

Very less options for vegetarian breakfast

Very less options for vegetarian breakfast

Excellent service, clean hotel, friendly staff and no interruptions. Our tv was a little problematic and hair dryer was not working but a simple phone call and the staff was very prompt in getting it taken care of.

Excellent service, clean hotel, friendly staff and no interruptions. Our tv was a little problematic and hair dryer was not working but a simple phone call and the staff was very prompt in getting it taken care of.

The front counter check-in staff were courteous and professional. Excellent customer service and friendly smiles.

The front counter check-in staff were courteous and professional. Excellent customer service and friendly smiles.

Friendly staff and the room was nice and clean.

Friendly staff and the room was nice and clean.

The staff were hospitable, the rooms were neat and comfortable There should be more variety of food for breakfast

Nice, clean, modern design, spacious and convenient. The staff was very nice and we really enjoyed our stay

Nice, clean, modern design, spacious and convenient. The staff was very nice and we really enjoyed our stay

Nice employees

Nice employees

Booked this room for a Kendrick Lamar/SZA concert at NRG Stadium and it was the best hotel stay I've had this year! Lobby is clean and pristine with bar/restaurant connected. Staff was quick, efficient and incredibly kind. Check-in was easy. Pool was clean. Fitness room was actually spacious. The room booked was fabulous for the rate, which included: small kitchen with all utensils available, a pull-out couch, swivel TV, plenty of storage, and a beautiful bathroom with walk-in shower.

Booked this room for a Kendrick Lamar/SZA concert at NRG Stadium and it was the best hotel stay I've had this year! Lobby is clean and pristine with bar/restaurant connected. Staff was quick, efficient and incredibly kind. Check-in was easy. Pool was clean. Fitness room was actually spacious. The room booked was fabulous for the rate, which included: small kitchen with all utensils available, a pull-out couch, swivel TV, plenty of storage, and a beautiful bathroom with walk-in shower.

Room was wonderful and spacious.

Room was wonderful and spacious.

We went there for a concert and it was indeed walking distance to NRG stadium. Lots of people walking around so didn’t ever feel unsafe.

We went there for a concert and it was indeed walking distance to NRG stadium. Lots of people walking around so didn’t ever feel unsafe.

Quick stay in Houston for training. Took my family and it was such a comfortable room. Very clean and well stocked. Wish we could have stayed longer. Staff very professional and kind.

Quick stay in Houston for training. Took my family and it was such a comfortable room. Very clean and well stocked. Wish we could have stayed longer. Staff very professional and kind.

One staff in particular was was very unatentive when I visit the reception desk on 3 occasions to be exact and I felt She was RUDE

One staff in particular was was very unatentive when I visit the reception desk on 3 occasions to be exact and I felt She was RUDE

OF EACH OTHER. WOULD STAY HERE AGAINORGER

OF EACH OTHER. WOULD STAY HERE AGAINORGER

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Front desk staff was exceptional..and very helpful and great attitudes and friendly. Would come bqck just because od the great and helpful front desk receptionist. Thank yall again!!!

Front desk staff was exceptional..and very helpful and great attitudes and friendly. Would come bqck just because od the great and helpful front desk receptionist. Thank yall again!!!

Stayed for month. Room was cleaned every 3 days kept clean. Quiet and Good view from high flour. Kitchen is well equipped.

Stayed for month. Room was cleaned every 3 days kept clean. Quiet and Good view from high flour. Kitchen is well equipped.

The room was spacious, clean and exceeded expectations

The room was spacious, clean and exceeded expectations

Front desk. Heck in smooth easy and very friendly

Front desk. Heck in smooth easy and very friendly

Nice facilities, full kitchens, nice fitness area

Nice facilities, full kitchens, nice fitness area

The hotel itself is very nice with friendly, helpful staff, located in a great area if you're attending an event at NRG Stadium. It's within walking distance of the stadium with many restaurants and shops also walkable. Getting in and out of the parking lot with a car can be a hassle if there's a lot of traffic and the area can be noisy. The gas station across the street is also frequented by many interesting characters but they cause no trouble. I had no issues with my stay here and I would consider another stay here if I ever return to Houston.

The hotel itself is very nice with friendly, helpful staff, located in a great area if you're attending an event at NRG Stadium. It's within walking distance of the stadium with many restaurants and shops also walkable. Getting in and out of the parking lot with a car can be a hassle if there's a lot of traffic and the area can be noisy. The gas station across the street is also frequented by many interesting characters but they cause no trouble. I had no issues with my stay here and I would consider another stay here if I ever return to Houston.

Clean and in a good location.

Clean and in a good location.

Staff was very helpful

Staff was very helpful

Property felt dated but overall it was a place to stay. If you’re staying here to visit NRG Stadium just know you are not as close as it seems.

Property felt dated but overall it was a place to stay. If you’re staying here to visit NRG Stadium just know you are not as close as it seems.

Also the coffee is bad they need a better brand

Also the coffee is bad they need a better brand

Staff was exceptional. Felt genuine sincerity from everyone

Staff was exceptional. Felt genuine sincerity from everyone

They gave my Studio King Room City view room away that I booked weeks in advance. They put me in a cheap room with 2 beds for the same price I. They Gave excuse of they are busy. No discount no apology and didn’t answer my email with this concern. They don’t care.

They gave my Studio King Room City view room away that I booked weeks in advance. They put me in a cheap room with 2 beds for the same price I. They Gave excuse of they are busy. No discount no apology and didn’t answer my email with this concern. They don’t care.

Near the stadium and we were going to a football game so we could walk Clean as all Marriott’s are

This property was top class. Quiet , safe The staff was nice. The rooms are very clean , large and beautiful.

This property was top class. Quiet , safe The staff was nice. The rooms are very clean , large and beautiful.

Hotel was great however, the area around it is not that nice. You can walk to the NRG Stadium which was nice.

Hotel was great however, the area around it is not that nice. You can walk to the NRG Stadium which was nice.

The property was very conveniently located near Houston Medical. It was very clean and spacious with a friendly and inviting staff. Parking was not free and wish they would consider changing this!! But garage was nice and safe.

The property was very conveniently located near Houston Medical. It was very clean and spacious with a friendly and inviting staff. Parking was not free and wish they would consider changing this!! But garage was nice and safe.

It was a very decent stay, very decent location. Breakfast was horrible only bc i prefer fresh, healthy, Staff was pleasant. Room was very decent. I would NOT stay there again though. It is conveniently located i must add with groceries store, amenities near by

It was a very decent stay, very decent location. Breakfast was horrible only bc i prefer fresh, healthy, Staff was pleasant. Room was very decent. I would NOT stay there again though. It is conveniently located i must add with groceries store, amenities near by

While not excessive, the amenities were more than adequate, and the free breakfast was a nice addition. It's buffet style, but there's a reasonable number of options. There's a supermarket right around the corner, and the hotel will even shop for your groceries if you provide a list. Only slight downside was the daily fee to park a car in the on premises garage. While convenient, it seemed like parking should have been included. We'd definitely plan to stay again if in the area.

While not excessive, the amenities were more than adequate, and the free breakfast was a nice addition. It's buffet style, but there's a reasonable number of options. There's a supermarket right around the corner, and the hotel will even shop for your groceries if you provide a list. Only slight downside was the daily fee to park a car in the on premises garage. While convenient, it seemed like parking should have been included. We'd definitely plan to stay again if in the area.

Great staff and very kind

Great staff and very kind

The hotel was nice, clean in a great area, close to eating restaurant and shipping places!! The staff was very friendly and attentive to your needs. Breakfast was delicious, I would most definitely stay again.

The hotel was nice, clean in a great area, close to eating restaurant and shipping places!! The staff was very friendly and attentive to your needs. Breakfast was delicious, I would most definitely stay again.

The space for my family of 5.

Great spot for the Copa game. We enjoyed the stay

Great spot for the Copa game. We enjoyed the stay

We stayed in the 15th floor. The room had a terrible smell probably due to old carpeting. There was plenty of space for my three kids, however, it's not a hotel I will be staying at again.

We stayed in the 15th floor. The room had a terrible smell probably due to old carpeting. There was plenty of space for my three kids, however, it's not a hotel I will be staying at again.

not very quiet but close to the stadium which was good. Parking was ok

not very quiet but close to the stadium which was good. Parking was ok

Excellent

Excellent

Hotel was very clean and rooms were spacious with a full kitchen, living area, and bedroom. We would for sure stay here again! Also it was within easy walking distance to NRG stadium and places to eat.

Hotel was very clean and rooms were spacious with a full kitchen, living area, and bedroom. We would for sure stay here again! Also it was within easy walking distance to NRG stadium and places to eat.

The property was in a good location to walk to the NRG Stadium and back. There were several people walking with us and a lot of venders along the way, so it didn’t feel unsafe. The room was a good size. The front desk was friendly and helpful.

The property was in a good location to walk to the NRG Stadium and back. There were several people walking with us and a lot of venders along the way, so it didn’t feel unsafe. The room was a good size. The front desk was friendly and helpful.

The stay was great!

Perfect location near NRG stadium.

It was walkable to the stadium. It was clean and also had a shuttle bus for you to get around the area.

It was nice and like parking. U have to have ur key car to park so nobody off the streets can park. That’s a plus and a security guard watching ur car. The breakfast was not all that.

Our stay here was great. The cleanliness and comfort of the room was amazing. The room had everything we needed and more. Highly recommend this place and will staying here for all our Houston visits. Thank you for such great hospitality.

The room is clean and fresh

Got charged a smoking fee. I never smoke in rooms for that reason. Called to ask but the only response i got was there's nothing they can do about it.

.

The staff is amazing! They are very friendly and helpful.

My friend was not asked for the name on the room to get a key.

Very nice and great staff

Best breakfast I've ever had anywhere and the staff is so friendly!

Friendly staff. Felt like a brand new property as everything was clean and in great shape. Breakfast was yummy - loved the Texas shaped waffle maker !

Close to stadium No hot tub

Great experience. Very clean.

Excellent

The pool was not heated so the water was cold, too cold to swim on and enjoy

Excellent front desk staff and bar

Room was clean and an exceptional size, poor customer service .

This hotel was worn out and the bed was extremely hard. I have been disappointed in Residence Inn's over the past few months.

Very convenient location for traveling to and from the convention center. Nice kitchens allowed for convenience of a longer stay. Very clean.

It was a great location. Only downside was the room we were in had a very loud AC unit. Every time it kicked on it was loud.

Expedia is a horrendous site to use.I will NEVER use their site again!

I booked the wrong date and went to change an hour later and the hotel would not allow me to receive a refund

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We went to Houston for health purposes, this hotel's location is strategical, very close to Medical Center and accesible to other places.The front desk clerks were friendly and helped with all our needs! It was our second time staying in it and highly recommend it!

Great all around.

This is a great value for the money. The breakfast and the morning staff maintaining the dining area were incredibly friendly and accommodating.

Very nice place to stay with good amenities

Nos encanto de lo mas cómodo y limpio y espacioso,mis hijos quedaron encantados quieren volver y con gustó lo volveria a rentar en este hotel

The staff, in particular the breakfast crew are fantastic! So friendly and helpful. I loved our room.. very clean and spacious and modern. The shower was awesome the water on the tin drain sounded like. “Calm app” . A short overnight but I would definitely come here again. A bit sketchy feeling outside the hotel but parking is locked and hotel is well staffed so I was not concerned once on the property

We came down for an event at the stadium and this place was beyond amazing! We will be booking again

Feels like a 4 star hotel.

It was great service from beginning to the end