Comfort Inn & Suites Houston I-10 West Energy Corridor
About Comfort Inn & Suites Houston I-10 West Energy Corridor
Located in Houston and with CityCentre reachable within 3 miles, Comfort Inn & Suites Houston I-10 West Energy Corridor has express check-in and check-out, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 3-star hotel offers luggage storage space. The hotel has family rooms. Guests at the hotel can enjoy a continental breakfast. Speaking English and Spanish, staff will be happy to provide guests with practical information on the area at the 24-hour front desk. Memorial Park is 11 miles from Comfort Inn & Suites Houston I-10 West Energy Corridor, while Houston Arboretum and Nature Center is 12 miles from the property. William P. Hobby Airport is 26 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Many guests appreciate the affordable price, comfortable beds, and friendly staff, but there are consistent complaints about cleanliness, maintenance issues, and poor customer service.
- Affordable price
- Comfortable beds
- Cleanliness issues
- Maintenance problems
- 2/5
Breakfast was another, no milk, juice, or cream for the coffee.
- 1/5
First room they gave us water leaked onto the floor and got our clothes and bags wet. Front desk didn’t want to believe me and was giving me a hard time trying to get a room! Then the elevator didn’t work properly! Looks like it hasn’t had an inspection in a while! Then we went for ice and the machines were not working. Also half the breakfast wasn’t available no drink choices!!
- 5/5
Room was clean, so was hotel and property. Elevator had issues. Nothing to drink at breakfast as machine was broken.
- 5/5
Clean N/a
- 5/5
Clean N/a
- 5/5
Nun
- 1/5
Very poor
- 2/5
- 5/5
Everything Nun
- 4.5/5
Superb
- 5/5
Exceptional
- 0.5/5
It was driving distance to restaurants The smell in the elevators and hallways was horrible The front desk receptionist had bad attitudes.. ask for clean towels told that was there was none.. I was told to use a same bath towel from the night before to wash my face the next morning
- 0.5/5
It was driving distance to restaurants The smell in the elevators and hallways was horrible The front desk receptionist had bad attitudes.. ask for clean towels told that was there was none.. I was told to use a same bath towel from the night before to wash my face the next morning
- 5/5
Exceptional
- 3/5
No coffee in room. Out of orange juice both days. Elevator was quite a challenge to get to go down. Sometimes it would not go down to first floor and go back up before going down again. The property was in the process of getting new furniture and a makeover. Lot of stuff just wasn’t quite done. Our room was spacious with a king bed. Lots of lamp lighting but the room was still not well lit.
- 3/5
Exceptional cleanliness! Hard to rate everything else bc they are remodeling and its a bit chaotic currently....
- 1/5
The shower did not have a handle and only cold water from the faucet..no hot water at all
- 0.5/5
FRIST THE BED HAD A BLOOD STAIN ON THE COVER AND THEN WATER WAS SO LOW THE ROOM WAS BAD SMELL. SO THEY CHANGE WAS TO OTHER ROOM BUT THE DRYER DIDNT WORK PLUGS NOT WORK PHONE WAS NOT WORKING NEVER WOULD I STAY THERE AGAIN
- 4/5
They were in the middle of a remodel. Our towels were dirty and had hair on them. Our shower head did not work whatsoever. Our room was updated and looked really nice. Breakfast was alright, you are not able to take breakfast up to your room. The elevators didn’t work that well.
- 4/5
Very good
- 5/5
Exceptional
- 2.5/5
Passable
- 0.5/5
I'm charged for 7 nights when I checked out after 2 nights. The hotel refuse to refund me for the nights I have not stayed. Choose wisely if you don't have a 100% solid plan.
- 4/5
The hotel was in a good location!
- 3/5
Elevator not working
- 3/5
My only problem was with the attitude from the staff when I asked for towels. Apparently there was a towel shortage and when I checked in for my second reservation I couldn’t get new towels since we chose to stay in the same room instead of waiting to check in again at 3pm.
- 5/5
Was wonderful
- 4.5/5
Superb
- 1/5
Wasn’t able to check in due to system problems. night shift short guy was really rude. just not enough customer service to the guest
- 4/5
Very good
- 0.5/5
The hotel had no milk, no meat and no juice for breakfast, The toilet seat was busted so they gave me a new room. The toilet seat in the new room was busted also and the shower leaked so bad it ran onto the floor. Staff was unfriendly. Will never go back.
- 4/5
Parking is easy and it is in a good spot
- 5/5
Everything was great
- 5/5
The breakfast was excellent. The location is also great. Sausage and biscuits
- 5/5
The breakfast was excellent. The location is also great. Sausage and biscuits
- 0.5/5
NO BREAKFAST THE LOCTION WAS NOT GOOD FRIST THE BED HAD A BLOOD STAIN ON THE COVER AND THEN WATER WAS SO LOW THE ROOM WAS BAD SMELL. SO THEY CHANGE WAS TO OTHER ROOM BUT THE DRYER DIDNT WORK PLUGS NOT WORK PHONE WAS NOT WORKING NEVER WOULD I STAY THERE AGAIN
- 3.5/5
Good
- 1/5
2nd time staying here in last 3 weeks. 1st time key didn’t work then tv was froze and had to unplug the box to restart everything then next day came back from a long day of work just to find out the water was shut off and had to wait a few hours just take a shower. The pressure was horrible this time and nearly terrible the w be ater bearly got even warm. People were very load in the hallways. People arnight a few rooms down. When I got
- 1/5
2nd time staying here in last 3 weeks. 1st time key didn’t work then tv was froze and had to unplug the box to restart everything then next day came back from a long day of work just to find out the water was shut off and had to wait a few hours just take a shower. The pressure was horrible this time and nearly terrible the w be ater bearly got even warm. People were very load in the hallways. People arnight a few rooms down. When I got
- 0.5/5
Bad
- 1/5
Shabby hotel, room smelled awful
- 1/5
Shabby hotel, room smelled awful
- 1.5/5
It had a bad smell,the ice machine didn't work the room had a stinky smell in side shower floor cracks
- 1/5
Room was not ready for guests. Remodling didnt have trim on dead roach where trim was suppose to be. Holes in walls were covers should be. Shower door wouldnt stay closed. Water got all over floor. Front desk associate not the friendliest person. Definition wont stay here again. Needs much more upkeep
- 1/5
Room was not ready for guests. Remodling didnt have trim on dead roach where trim was suppose to be. Holes in walls were covers should be. Shower door wouldnt stay closed. Water got all over floor. Front desk associate not the friendliest person. Definition wont stay here again. Needs much more upkeep
- 1/5
Upon checking in on night, one they had me in an adjoining room to another occupant, whose TV was blasting to the point where we had to go get Management two different times just for that person to turn down their TV. There were roaches throughout the room and the sink was stopped up and the showerhead had a little to no pressure. The towels that they provided were dirty and you could tell that they had not been cleaned properly. On my second and third night we were in a different room and still experienced roaches. I asked to speak to the manager Raj who proceeded to try to call only one time, but would not return my phone call thereafter, nor have I heard from them since.
- 3/5
It was an OK hotel, you get what you pay. Room was clean. The gym was in construction, and the web did not mention anything. I selected the hotel for the facility on the pictures but at the end it was closed. The receptionist were not too friendly. Some weird issue what happened with another guest and the receptionist was very upset ??♂️ at 6:30 am. Hot water was not hot enough??? Anyway, some circunstancial things but I will not try it again.
- 1/5
They turned off the power for construction and did not tell the customers. I had to check out early. The remote did not work and they gave me another and that one didn’t work either. I had to change rooms.
- 1/5
They turned off the power for construction and did not tell the customers. I had to check out early. The remote did not work and they gave me another and that one didn’t work either. I had to change rooms.
- 5/5
Staff were very courteous, room was very clean
- 5/5
Staff were very courteous, room was very clean
- 2/5
One of the least enjoyable Comfort inn's we hace stayed at. Broken and missing towel rack in the bathroom. Missing handsoap dispenser, no facial tissue anywhere in the room and the outdated small refrigerator in the room was dirty both i side and out. Better than the backseat of my car as far as a bed goes but will not stay here again and may have to revisit my thoughts on staying at Comfort Inns
- 2/5
One of the least enjoyable Comfort inn's we hace stayed at. Broken and missing towel rack in the bathroom. Missing handsoap dispenser, no facial tissue anywhere in the room and the outdated small refrigerator in the room was dirty both i side and out. Better than the backseat of my car as far as a bed goes but will not stay here again and may have to revisit my thoughts on staying at Comfort Inns
- 3.5/5
That it was clean & the staff was great Got to the property room we were first placed in, the tub was clogged. Over heard other guest state their toilet would not flush. They have very thin walls. The breakfast options could have been better.
- 0.5/5
! We got to the room and the remote did not work. I went down to desk and got another remote. Went back up and still did not work. Lady from desk came up and moved Directv box so there the remote would work. Went to take a shower and found out there was no water. Waited 2 1/2 hours and water was turned on but there was dirt in the water. Had to run the water for at least 2 hours. It cleared up to about 75%. We gave up and took a shower like we were in a creek. The lady behind the desk did not tell us a thing about water was off for repairs. Bad experience!
- 3/5
Staff was nice, and the room was clean. Only uncomfortable and annoying part of the stay was the shower. The showerhead was terrible, had poor water pressure and the water itself barely got hot. Had to take lukewarm showers at best.
- 3/5
Staff was nice, and the room was clean. Only uncomfortable and annoying part of the stay was the shower. The showerhead was terrible, had poor water pressure and the water itself barely got hot. Had to take lukewarm showers at best.
- 0.5/5
They don’t tell you have to pay a 20$ a day deposit
- 2/5
A couple of the staff members need to take a course in hospitality, especially Crystal. She must have been having a bad day because she wasn't pleasant at all. In addition, they're working on the property and its definitely a mess.
- 2/5
A couple of the staff members need to take a course in hospitality, especially Crystal. She must have been having a bad day because she wasn't pleasant at all. In addition, they're working on the property and its definitely a mess.
- 5/5
Clean, comfortable, convenient.
- 3/5
Night front desk lady was not very helpful . She parks her pickup truck in the parking space reserved for Handicapped . Her Registration is expired and has been since 2024 .
- 3/5
Night front desk lady was not very helpful . She parks her pickup truck in the parking space reserved for Handicapped . Her Registration is expired and has been since 2024 .
- 5/5
This hotel was 5 minutes from my Family's place. It was very comfortable and clean .updated walkin shower was a plus . Staff was friendly and breakfast was great.
- 3/5
Breakfast buffet is pathetic so don't stay here for the "free breakfast"; property was recently renovated but I wouldn't hire their painting contractors, no attention to detail; unfortunately elevator was non operable so first night was a hike up-down
- 2/5
Hotel is being renovated. Bed was as hard as the floor. Difficult to get to the hotel...located behind a restaurant.
- 2/5
Hotel is being renovated. Bed was as hard as the floor. Difficult to get to the hotel...located behind a restaurant.
- 1/5
The bedsheets had stains. NEVER AGAIN!!!!
- 1/5
The bedsheets had stains. NEVER AGAIN!!!!
- 4/5
The staff at the hotel, the bed, the quality of lighting and outlets was great!. The only complaint I had other than the breakfast was that the elevators are as slow as molasses!
- 4/5
The staff at the hotel, the bed, the quality of lighting and outlets was great!. The only complaint I had other than the breakfast was that the elevators are as slow as molasses!
- 5/5
NA
- 5/5
NA
- 5/5
All went well!
- 5/5
All went well!
- 4/5
no big problem. amenities are a little insufficient and an outlet had been broken
- 4/5
no big problem. amenities are a little insufficient and an outlet had been broken
- 3/5
The security lock on the inside of the door the broken off and the GFI plug in the bathroom was broken so it made it very difficult to fix my hair with blow dryer and straighter . Also the ac unit is so loud it woke me up about 1000 times during the night
- 3/5
The security lock on the inside of the door the broken off and the GFI plug in the bathroom was broken so it made it very difficult to fix my hair with blow dryer and straighter . Also the ac unit is so loud it woke me up about 1000 times during the night
- 5/5
Do not have any complaints
- 5/5
Do not have any complaints
- 5/5
Enjoyed my stay, as always!
- 5/5
Enjoyed my stay, as always!
- 1/5
Under construction and the loudest AC I've ever experienced.
- 1/5
Under construction and the loudest AC I've ever experienced.
- 5/5
Staff. Room was just ok.
- 5/5
Staff. Room was just ok.
- 5/5
Good
- 5/5
Good
- 1/5
Elevator not working. Stayed on 2nd floor and I was in town for MRI on lower back. No hair dryer! Never stay there again. Have stayed there about 20 times.
- 1/5
Elevator not working. Stayed on 2nd floor and I was in town for MRI on lower back. No hair dryer! Never stay there again. Have stayed there about 20 times.
- 1/5
This was the worst experience i have had at any hotel. There was roaches in our room, the elevator was broken and we were put on the 5th floor.
- 1/5
This was the worst experience i have had at any hotel. There was roaches in our room, the elevator was broken and we were put on the 5th floor.
- 1/5
Tv didn t work, elevator didn’t work. Hot water was cold. Ehh
- 1/5
Tv didn t work, elevator didn’t work. Hot water was cold. Ehh
- 3/5
Room was queit and clean. There was water leaking from the refrigerator, so we ended up having to put a towel around it and turned it off. The A/C could have been cooler.
- 3/5
Room was queit and clean. There was water leaking from the refrigerator, so we ended up having to put a towel around it and turned it off. The A/C could have been cooler.
- 5/5
Great location
- 5/5
Great location
- 5/5
This was a perfect rule and stay at a very affordable price for an overnight business trip in the energy section of Houston. Room was very clean, bed, comfortable, and safe parking. A nice restaurant right next-door to walk to in decent breakfast in the morning. Staff was friendly and helpful
- 5/5
This was a perfect rule and stay at a very affordable price for an overnight business trip in the energy section of Houston. Room was very clean, bed, comfortable, and safe parking. A nice restaurant right next-door to walk to in decent breakfast in the morning. Staff was friendly and helpful
- 4/5
Nice location in the Energy Corridor, easy to access shopping, dining, and area businesses.
- 4/5
Nice location in the Energy Corridor, easy to access shopping, dining, and area businesses.
- 1/5
good location, comfortable bed, parking lot illumination, tv channels lots of maintenance problems: no hot water, elevators not working, bad wifi connections, smokers in front of hotel entrance, door of room not closing properly (frame not aligned with door), non existent manager to discuss and solve issues of guests, leaks inside the hotel hallway (trash can in hallway to receive leaking water instead of solving the problem), untrustworthy housekeeping (will go in room regardless of do not disturb sign)
- 1/5
I didn't feel welcomed by the front desk person; she was very disrespectful. She was very rude.
- 1/5
I didn't feel welcomed by the front desk person; she was very disrespectful. She was very rude.
- 3/5
They have somebody working on the hot water but no hot water for like four days but they were trying to fix it
- 3/5
They have somebody working on the hot water but no hot water for like four days but they were trying to fix it
- 3/5
The room was pretty decent. The elevator was broken but also looked like it needed a great fix in general. The hotel is decent for what it is but not spectacular per se.
- 3/5
The room was pretty decent. The elevator was broken but also looked like it needed a great fix in general. The hotel is decent for what it is but not spectacular per se.
- 5/5
All good
- 5/5
All good
- 5/5
Yes Had to leave before breakfast
- 5/5
Yes Had to leave before breakfast
- 5/5
Very clean room and very hospitable
- 5/5
Very clean room and very hospitable
- 5/5
Great
- 5/5
Great
- 5/5
Great location. Very nice hotel. Breakfast was great! Safe !
- 5/5
Great location. Very nice hotel. Breakfast was great! Safe !
- 5/5
One of the workers was an anime fan
- 5/5
One of the workers was an anime fan
- 1/5
Rooms is hot no working the air breakfast area duty
- 1/5
Rooms is hot no working the air breakfast area duty
- 5/5
The hotel's location is excellent and the front-office staff is extremely courteous and responsive.
- 5/5
The hotel's location is excellent and the front-office staff is extremely courteous and responsive.
- 1/5
Upon check in time, I was given the wrong room, when I went to inform someone I was given a snarky remark because of a mistake that was made on their end. Shortly after resolving one matter, I was moved twice due to unsolved issues and cleanliness. 1/10!
- 3.5/5
Quiet place I needed
- 3/5
The internet and room cleaning services is well bellow average.
- 3/5
The internet and room cleaning services is well bellow average.
- 4.5/5
The AC in room 525 was block by furniture and
- 1/5
Bed was comfy The ice machines didn’t work,my tub was stopped up it did not drain properly and no one came to fix it I was there for 4 days and had to go else where to shower.The breakfast was cold and not refilled at all.There were many holes in the ceiling where fire alarms were and holes in the rooms that were covered by the furniture.There was no pool as displayed online and there was no update to let us know it ruined our vacation
- 0.5/5
The A/C was not working properly Yellow water came out of the bathroom sink Shower was not working Smells
- 5/5
Very nice clean! When I showered the water got all over the floor in the bathroom and yes I used the shower curtain properly lol.
- 2/5
Right away from I10 The elevators did not work, the water faucet was liking (pouring), the bathroom handle was broken, the lobby’s door did not work either. My family and I arrived at midnight and we have to wait and nock a lot to be opened. The morning staff was very friendly but they do not let you take breakfast to your room. The pillows and beds were very comfortable. At least we rested. Even though they offered to change my room, we were very tired to move out stuff to another room without the elevator working.
- 1/5
First off, there was no pool. It was concrete filled in, they don't offer breakfast at all. The toilet in our room has a horrible flusher and the tv in our room didn't work for almost 2 days before it finally started working. The ac while it worked wasn't cold enough. Even setting it on 60 still felt like it was in the 70s. The elevator was half broke and barely worked. Had to use the stairs a few times up 4 flights of stairs. All the ice machines were broken and didn't work on any floors. Yes it's right next to a restaurant and within walking distance to a gas station but that's the best thing about it.
- 1/5
First off, there was no pool. It was concrete filled in, they don't offer breakfast at all. The toilet in our room has a horrible flusher and the tv in our room didn't work for almost 2 days before it finally started working. The ac while it worked wasn't cold enough. Even setting it on 60 still felt like it was in the 70s. The elevator was half broke and barely worked. Had to use the stairs a few times up 4 flights of stairs. All the ice machines were broken and didn't work on any floors. Yes it's right next to a restaurant and within walking distance to a gas station but that's the best thing about it.
- 1/5
Mold in shower. Broken elevators. Missing light bulbs from room. Iron leaked water all over the place. Toilet ran for 5 minutes after each flush. Poorly maintained room.
- 1/5
Mold in shower. Broken elevators. Missing light bulbs from room. Iron leaked water all over the place. Toilet ran for 5 minutes after each flush. Poorly maintained room.
- 2/5
It was ok, but the elevator was broken and the ice machine was broken. Breakfast included which i dont normally eat, but i do drink coffee with plain creamer and there was only the sugary flavored. Also no milk. My husband took my son's pizza downstairs to ask if they could warm it up and the employee said there should be one in our room, but there wasn't.
- 2/5
It was ok, but the elevator was broken and the ice machine was broken. Breakfast included which i dont normally eat, but i do drink coffee with plain creamer and there was only the sugary flavored. Also no milk. My husband took my son's pizza downstairs to ask if they could warm it up and the employee said there should be one in our room, but there wasn't.
- 4/5
Nice, convenient, and great staff.
- 4/5
Nice, convenient, and great staff.
- 1/5
The elevator was broken, it has roaches, the TV didn't work. There was no compensation for the INCONVENIENCES.
- 1/5
The elevator was broken, it has roaches, the TV didn't work. There was no compensation for the INCONVENIENCES.
- 5/5
Todo
- 5/5
Todo
- 1/5
This reservation was cancelled.
- 1/5
This reservation was cancelled.
- 5/5
I always stay at this particular hotel everytime I co e to Houston and customer service is been awesome, rooms always spotless but the only problem I had this time around that the elevator wasn't working at some point and I had to walk upstairs to 5th floor. Other than that clutch work
- 5/5
I always stay at this particular hotel everytime I co e to Houston and customer service is been awesome, rooms always spotless but the only problem I had this time around that the elevator wasn't working at some point and I had to walk upstairs to 5th floor. Other than that clutch work
- 3/5
The room wasn't properly cleaned, the phone didn't work, so I had to use my cellphone to call the front desk. I couldn't dry my hair because the blow-dryer didn't work. I will not stay at this hotel again.
- 3/5
The room wasn't properly cleaned, the phone didn't work, so I had to use my cellphone to call the front desk. I couldn't dry my hair because the blow-dryer didn't work. I will not stay at this hotel again.
- 2/5
While the hotel receptionists were extremely kind both at check in and check out, my stay was not a positive experience. First, I got stuck in the elevator. It randomly stopped between floors. Luckily, it was a short time, about 5 minutes, but still a panic inducing experience. It was nerve wracking using that elevator again, but it seemed to be the only elevator available. There was another elevator, but it appeared not to not be working. Then the whole 4th floor and especially my room had an odd, unpleasant smell. I should have requested a room change, as the smell definitely gave me a headache by morning. The room was generally pretty clean, except for a few random hairs in the bathtub. In the morning, I discovered a spot of bright red blood on the comforter, that I only noticed because I had a defective coffee lid that caused me to dribble coffee on the sheets. The comforter had a flat sheet underneath and on top of it, which is odd. The comforter clearly hadn’t been washed. If it hadn’t been only a one night stay, I wouldn’t have stayed. The gentleman in the morning at checkout said he would have offered a partial refund, but couldn’t since I booked through hotels.com. It’s unfortunate, because this hotel is conveniently located to the events I attend.
- 2/5
While the hotel receptionists were extremely kind both at check in and check out, my stay was not a positive experience. First, I got stuck in the elevator. It randomly stopped between floors. Luckily, it was a short time, about 5 minutes, but still a panic inducing experience. It was nerve wracking using that elevator again, but it seemed to be the only elevator available. There was another elevator, but it appeared not to not be working. Then the whole 4th floor and especially my room had an odd, unpleasant smell. I should have requested a room change, as the smell definitely gave me a headache by morning. The room was generally pretty clean, except for a few random hairs in the bathtub. In the morning, I discovered a spot of bright red blood on the comforter, that I only noticed because I had a defective coffee lid that caused me to dribble coffee on the sheets. The comforter had a flat sheet underneath and on top of it, which is odd. The comforter clearly hadn’t been washed. If it hadn’t been only a one night stay, I wouldn’t have stayed. The gentleman in the morning at checkout said he would have offered a partial refund, but couldn’t since I booked through hotels.com. It’s unfortunate, because this hotel is conveniently located to the events I attend.
- 4/5
Convenient location with a few dining places within walking distance. Short drive to more dining and grocery stores.
- 4/5
Convenient location with a few dining places within walking distance. Short drive to more dining and grocery stores.
- 3/5
I didn’t love it. Staff wasn’t friendly. The room was decent for the prize and given it was close to the location I needed to be at.
- 3/5
I didn’t love it. Staff wasn’t friendly. The room was decent for the prize and given it was close to the location I needed to be at.
- 4/5
Ok.
- 4/5
Ok.
- 5/5
It was clean
- 5/5
It was clean
- 3/5
The staff was nice and professional. We didn’t like the smell in the hallways. Also, our bathtub did not drain.
- 3/5
The staff was nice and professional. We didn’t like the smell in the hallways. Also, our bathtub did not drain.
- 1/5
The experience was horrible. The room was not clean. There was marijuana paraphernalia left in the room. The countertops were not sweat. They were holes in the wall. The room look like it was in the middle of a renovation not to mention the guests were running up and down the halls, smoking weed I checked out a day early I would like a refund
- 1/5
The experience was horrible. The room was not clean. There was marijuana paraphernalia left in the room. The countertops were not sweat. They were holes in the wall. The room look like it was in the middle of a renovation not to mention the guests were running up and down the halls, smoking weed I checked out a day early I would like a refund
- 3/5
No hot water at the tap in the lavatory. Freeway noise is excessive. Breakfast is minimal with watery coffee & limited choices.
- 3/5
No hot water at the tap in the lavatory. Freeway noise is excessive. Breakfast is minimal with watery coffee & limited choices.
- 4/5
Parking lot in poor condition. Muddy parking spots. Halls ways are worn from traffic.
- 4/5
Parking lot in poor condition. Muddy parking spots. Halls ways are worn from traffic.
- 4/5
Is this hotel being renovated? Shower tiles and fixtures were new. Toilet was older and filled with noise. Seat cushions were made of one fabric and the rest of the sofa was a different color and texture. Some bar stools in the breakfast area were torn. The hotel was clean
- 4/5
Is this hotel being renovated? Shower tiles and fixtures were new. Toilet was older and filled with noise. Seat cushions were made of one fabric and the rest of the sofa was a different color and texture. Some bar stools in the breakfast area were torn. The hotel was clean
- 5/5
A nice place to stay
- 5/5
A nice place to stay
- 4/5
Convenient getaway to give out of town guest and they are near very good eateries !
- 4/5
Convenient getaway to give out of town guest and they are near very good eateries !
- 4/5
Veryy happy with service and cleanness of the hotel. Priced right
- 4/5
Veryy happy with service and cleanness of the hotel. Priced right
- 3/5
Housekeeping rushing me out my room at 10am. Check out is at 11am. Please allow guests their full stay without being hassled to accommodate housekeeping cleaning.
- 3/5
Housekeeping rushing me out my room at 10am. Check out is at 11am. Please allow guests their full stay without being hassled to accommodate housekeeping cleaning.
- 5/5
Roaches
- 5/5
Roaches
- 5/5
Front desk lady was incredibly sweet and helpful!
- 5/5
Front desk lady was incredibly sweet and helpful!
- 1/5
Horrible stay in the beginning of winter.
- 1/5
Horrible stay in the beginning of winter.
- 4/5
The room was a bit tired, but functional and could use a bit of updating..
- 4/5
The room was a bit tired, but functional and could use a bit of updating..
- 4/5
#
- 4/5
#
- 1/5
It was horrible the first night someone broke a window out of my car. The staff could have cared less. I will never stay here again. I was so scared the next night. Do not stay here or leave anything in your car if you do stay here
- 1/5
It was horrible the first night someone broke a window out of my car. The staff could have cared less. I will never stay here again. I was so scared the next night. Do not stay here or leave anything in your car if you do stay here
- 4/5
It’s a clean and comfortable hotel
- 4/5
It’s a clean and comfortable hotel
- 4/5
It was ok
- 4/5
It was ok
- 3/5
Very disappointing experience. No Kleenex (facial tissues) in the room, no cold water from the bathroom sink, and no soap that could be easily found in the bathroom.
- 3/5
Very disappointing experience. No Kleenex (facial tissues) in the room, no cold water from the bathroom sink, and no soap that could be easily found in the bathroom.
- 3/5
N/a
- 3/5
N/a
- 1/5
This place was absolutely appalling, filthy and disgusting. Walking out of the elevator onto the third floor it smelt of paint. It was not a subtle smell, it was potent. Walked into room 320 and the smell of ammonia was strong. Could not take a breath without feeling suffocated. Went back to lobby and they gave us room 520. No smell on the floor or the room. However, upon inspecting the bed, there was a huge blood stain on the sheet. Went back down to the lobby where I was offered sheets, so I could change the bed. Two rooms, both gross so we decided to leave. Walda said the manager would call us and he never has. We have called, left messages so we could get a refund and the manager has never returned a phone call. He’s also never present when we call either.
- 1/5
This place was absolutely appalling, filthy and disgusting. Walking out of the elevator onto the third floor it smelt of paint. It was not a subtle smell, it was potent. Walked into room 320 and the smell of ammonia was strong. Could not take a breath without feeling suffocated. Went back to lobby and they gave us room 520. No smell on the floor or the room. However, upon inspecting the bed, there was a huge blood stain on the sheet. Went back down to the lobby where I was offered sheets, so I could change the bed. Two rooms, both gross so we decided to leave. Walda said the manager would call us and he never has. We have called, left messages so we could get a refund and the manager has never returned a phone call. He’s also never present when we call either.
- 5/5
Front desk person was very nice, friendly and helpful. Suggested places to eat.
- 5/5
Front desk person was very nice, friendly and helpful. Suggested places to eat.
- 5/5
For the price paid is worth it.
- 5/5
For the price paid is worth it.
- 1/5
Didn’t stay here felt unsafe in the environment and customer service was terrible. I just trying to get my money back.
- 1/5
Didn’t stay here felt unsafe in the environment and customer service was terrible. I just trying to get my money back.
- 2/5
toilet chair was broken and the sink in the toilet was blocked I called service desk several time and she said she is alone and can't help me right now.
- 2/5
toilet chair was broken and the sink in the toilet was blocked I called service desk several time and she said she is alone and can't help me right now.
- 5/5
Affordable and comfortable stay in West Houston. Beds were comfortable, shower was strong and breakfast was better than expected. Definitely worth the price.
- 5/5
Affordable and comfortable stay in West Houston. Beds were comfortable, shower was strong and breakfast was better than expected. Definitely worth the price.
- 2/5
Probably won’t pick again. Although the staff is pleasant, the hotel room is very old and the area we are located is very sketchy.
- 2/5
Probably won’t pick again. Although the staff is pleasant, the hotel room is very old and the area we are located is very sketchy.
- 2/5
The manager had some one re-clean the bathroom. I think the facility is undergoing renovation; the flooring have gaps around the base, the is fresh, but the door and shower hardware is corroded. I hope they get this corrected soon.
- 2/5
The manager had some one re-clean the bathroom. I think the facility is undergoing renovation; the flooring have gaps around the base, the is fresh, but the door and shower hardware is corroded. I hope they get this corrected soon.
- 5/5
The bathroom was not cleaned well from the last guest. There was a dirty hand towel in the floor and what looked like blood on the floor around the toilet. The manager had it all recleaned quickly.
- 5/5
The bathroom was not cleaned well from the last guest. There was a dirty hand towel in the floor and what looked like blood on the floor around the toilet. The manager had it all recleaned quickly.
- 5/5
Great experience! We had lost power as did most of Houston and we booked our stay not expecting much. Wrong….the staff was making and welcoming. The hotel and rooms were amazingly clean and the bed was comfortable as heck. They also offered a great breakfest.
- 5/5
Great experience! We had lost power as did most of Houston and we booked our stay not expecting much. Wrong….the staff was making and welcoming. The hotel and rooms were amazingly clean and the bed was comfortable as heck. They also offered a great breakfest.
- 5/5
It was updated and very clean
- 5/5
It was updated and very clean
- 2/5
The place needs some attention. Parking lot has trash and construction trash out in visible areas. There is paint cans just laying out in hallways. Ice machines don’t work.
- 2/5
The place needs some attention. Parking lot has trash and construction trash out in visible areas. There is paint cans just laying out in hallways. Ice machines don’t work.
- 3/5
Not at all the quality I expected.
- 3/5
Not at all the quality I expected.
- 5/5
everyone was so nice love this place
- 5/5
everyone was so nice love this place
- 5/5
Great for a quick night stay. Clean and staff friendly.
- 5/5
The AC was not working in our first room and it was as hot but the front desk worker helped up out and change out room fast and with no problems ever thing else was great
- 1/5
We were removed from this property a day after check in due to a misunderstanding. The staff didn’t want to hear us out. We lost so much money on this property.
- 2/5
Cold showers and dirty facility.
- 1/5
Not the best choice of stay!
- 5/5
Very nice place
- 2/5
The shower didn't work properly.
- 5/5
Nice clean please, would definitely stay again.
- 4/5
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- 5/5
The Property is under renovation, but the rooms that have been completed such as ours had very comfortable beds, fresh paint, flooring and new tile in shower, looks great. Staff was very friendly, professional. Good standard breakfast options, with some hot items like bacon and eggs. Excellent location and quiet, great proximity to food/dining options as well.
- 5/5
Awesome bed
- 2/5
Clean facility. Friendly staff. Not a lot of variety for breakfast. Water was brown. Couldnt take a shower the first day. Could barely do anything. By ay 2, it was clear after we complained. Not sure what they did differently. It was not the best, but it was nit the worst. Not sure if ill stay there again either
- 4/5
It is goog experice
- 5/5
Needs more light in the bathroom
- 4/5
As good as a two star accommodation gets.
- 5/5
Nice staff, quite, clean, will stay again
- 4/5
It was a decent stay.
- 2/5
My parents stayed here for the weekend and had issues with the cleanliness of the room. Upon arrival in assigned room there was fresh blood stains on the curtains and/ or bed. They were accommodated by their room being upgraded However there were shady characters in the area often.
- 4/5
It was a nice simple stay. Nothing too fancy yet not worn down or anything bad.
- 5/5
For the price, it is nicest motel I’ve stayed
- 1/5
There were roaches in my room and my catalytic converter was stolen during the night. This place is a dump
- 2/5
Hair dryer was missing a back piece for safety and sucks up my girlfriend's hair, staff came and took pictures and we were told that a manager would reach out to us to which he never did