Palihotel Hollywood near Universal Studios

We called ahead of time before we made the reservation to make sure our vehicle would fit in the underground parking. They assured us it would. When we got there, our vehicle was too big and the staff was very unhelpful in helping us find a new location for our van. Other than that, the rooms were clean, and the pool area was great.

Staying here feels like coming home!

Really great hotel, good location, nice room, friendly staff

The room was cozy, clean, and the bed was comfortable. Water nice and hot with great water pressure. Refrigerator well stocked along with a basket of goodies for purchase. Would definitely stay here again.

A great HQ for our Hollywood Bowl concert night, beautifully appointing, friendly staff, comfortable bed, and a good value for the location.

Loved my stay there. Great hotel and fun vibe.

All the staff was friendly and helpful

Disappointing

Great hotel and very close to everything. Room was spacious, clean, and had a beautiful view of the pool with a large balcony. The parking at the hotel was very convenient as you can enter and leave whenever. The elevator is a little outdated and small but it didn’t bother us. Overall, a great stay and staff was very friendly!

Lovely hotel, great location and the room very quiet and clean Parking was restricted to vehicles up to 6.6ft tall and our truck didn’t fit so we had to pay extra to park down the road.

Stylish room and very comfortable and spacious. Great location.

Good

I’ve stayed in a lot of LA Hotels but I haven’t stayed more than once in most of them. The Pali is definitely one I’d return to. I especially loved the pool area and was up at 7am each morning taking a swim, It was divine. The staff were friendly and helpful. I will say my bed was not made the way I expected but it was ok. Other than that everything was excellent!

Just wish they had an iron in the rooms

Each room has a balcony or outdoor area where you can relax. Every time I wanted coffee, the barista was gone but the coffee in the room was delicious. The parking is

The entire staff are amazing - I feel like I’m coming home each time we stay!

Good

Exceptional

Exceptional

Loved the room! Staff was soo friendly, the shower was the best part. Quiet will definitely be staying here more often!!

Beautiful hotel with amazing staff! Everything was clean, comfortable, and well maintained. The team was incredibly friendly and attentive, making our stay even more special. Highly recommend and would definitely come back!

We really liked the pool area. We had a little scary experience, in the room where my daughter and I stayed in the early morning we woke up a noise very close to our window and it turns out that they tried to open the window for us it scared us since we couldn’t sleep, we talked to the front desk and the person was very friendly and kind we had no problem changing our room for our safety.

We really liked the pool area. We had a little scary experience, in the room where my daughter and I stayed in the early morning we woke up a noise very close to our window and it turns out that they tried to open the window for us it scared us since we couldn’t sleep, we talked to the front desk and the person was very friendly and kind we had no problem changing our room for our safety.

Incredible location and beautiful pool facilities. We booked an interior room but it still felt comfortable and cosy, with stylish decor. Our only (small) issue was that on 1 night out of the 4 that we stayed we asked for housekeeping services - we only had our towels changed.

I liked that it was such a cute colorful property , friendly staff and very clean room. The place also smelled very nice. I didn’t like the environment surrounding the property but that’s out of their control.

I didn’t like the environment surrounding the property but that’s out of their control.

I only spend one night but it’s a charming place

Cute decor Super small

Cute decor Super small

The breakfast was amazing. The Asian guy who works there is fab and very attentive! The pool area is adorable! I was able to bring my dog to the pool and she met some other paw friends. They played for hrs! No one complained— the staff even brought them water bowls without asking. Great place to work from your laptop as well. Rooms are spacious. Great secured parking directly downstairs. Only thing is they MUST fix the very old elevator. It makes an abrupt stop when it reaches your level. Honestly scary! I thought the elevator broke down lol while I was in it lol.

Exceptional

I loved the aesthetic and ambience of this hotel. It feels very safe, and clean. Our room was quiet and well maintained, check in was efficient and easy, staff was helpful as soon as we got there. There is an in-n-out RIGHT next door, so that was lovely, and location is at a good distance from everything. For Hollywood, this is a decent location, and hotel itself feels safe. It was just my friend and I, and we felt safe here, and getting picked up and dropped off in ubers. I recommend !

Stayed here during the Oscars weekend. Everything was excellent, except the room TV was not working and they were not able to fix it, but they gave us a discount for the trouble. Very friendly staff. We also got to see Michael B Jordan at the In-N-Out next door after his Oscars win!

Thanks for the service

Had to basically beg to have room cleaned. Room was humid and muggy…had to blah AC in order to not have an odour. If you can open windows, that would’ve been helpful. The hug rug in room should be removed, it was always feeling damp and smelled like mold.

Exceptional

Everything was very nice. I enjoyed my stay

The hotel is charming and very stylishly decorated. There is a pleasant room fragrance throughout, and the rooms are truly comfortable, very clean, and feature Dyptique products as shampoo and body wash. However, I had the impression that the shower gel had been diluted with water, likely as a cost-saving measure by the hotel, which I found somewhat inappropriate. Room service was excellent, and the beds were extremely comfortable. The rooms were also pleasantly spacious. The pool was clean, and the sunbeds were always prepared with fresh towels. There were more than enough sunbeds available around the pool. The staff at the reception were generally friendly and helpful. The parking fees for the spacious underground garage were $40 per day, which felt like outright extortion, and I found the price truly outrageous. It was significantly above the average valet parking rates typically found in Los Angeles, making it a very unpleasant additional cost. We did not have breakfast or coffee at the hotel, so I cannot comment on their quality.

The hotel is charming and very stylishly decorated. There is a pleasant room fragrance throughout, and the rooms are truly comfortable, very clean, and feature Dyptique products as shampoo and body wash. However, I had the impression that the shower gel had been diluted with water, likely as a cost-saving measure by the hotel, which I found somewhat inappropriate. Room service was excellent, and the beds were extremely comfortable. The rooms were also pleasantly spacious. The pool was clean, and the sunbeds were always prepared with fresh towels. There were more than enough sunbeds available around the pool. The staff at the reception were generally friendly and helpful. The parking fees for the spacious underground garage were $40 per day, which felt like outright extortion, and I found the price truly outrageous. It was significantly above the average valet parking rates typically found in Los Angeles, making it a very unpleasant additional cost. We did not have breakfast or coffee at the hotel, so I cannot comment on their quality.

The noise from upstairs was unbearably loud, so it doesn't seem there is any sound proofing between the top / bottom and there was a very strong weed smell from I assume the upstairs people. No fridge, kettle or microwave. On site dining is good, reasonably priced, staff are lovely. Not a great area for safety.

Well and thoughtfully furnished, pool area is comfy and inviting with great music. First floor room face the pool area so people can be right outside your window.

Exceptional

Clean, spacious and quiet location. Not much around. Nothing.

this was the most unsafe hotel I've ever been to and I've traveled in many countries and I used to live in Los Angeles. There was a homeless person sleeping on one of the couches in the lobby and the overnight SECURITY GUARD would not remove him. He smelled up the lobby and made us feel like the place was not safe or secure. I couldn't do work in the lobby because of the situation and when we asked the security guard if he was going to do something, he ignored us. NEVER STAY HERE!!!!

Amazing all around hotel!

So good I stayed twice within one week. I was travelling for Stagecoach. I stayed prior to driving down to Palm Springs. Then rebooked when I drove back to LA. N/a loved it

Great location, rooms are SO CUTE. pool area is aesthetic and the coffee is so good Maybe having free parking for the price. However, still loved it

Cute. seemingly well maintained. Staff was helpful when we wanted to change rooms. My only concern is that you could hear people in the next room extremely well. Walls are thin. Nowhere to hang an hand towel. Other than that, easy and nice vibe.

Great pool, great pool side drinks, comfortable bed and nice size bathroom.

The pool area is good. Near hollywood walk of fame, street foods, chinese theatre. No window in the hotel room which wasn't apparent when i booked it, it was glass so people in the hallway could see inside your room which means it's always has to be shut (very strange). Also hotel room could have been cleaner.

The mattress is too soft If the mattress can be a bit firmer

Beautiful hotel, great location for Hollywood, was sad to leave Nothing

Good

The mattress is too soft If the mattress can be a bit firmer

Oscar (front desk) was extremely helpful and friendly. The area is def sketchy but once we got inside it was very nice and peaceful. Also, the pool was great, my girls loved it! I would recommend.

I always love staying here.

Loved the location, the underground (gated) parking, and the nature inspired low key vibe. The bar was a nice touch too. Staff was friendly and very helpful! Loved everything

Loved the location, the underground (gated) parking, and the nature inspired low key vibe. The bar was a nice touch too. Staff was friendly and very helpful! Loved everything

Loved the pool and the quaint decor and style of the hotel as well as the rainforest shower head and extra hot water!!

Staff was unhelpful but it’s a cute boutique hotel in Hollywood!

Loved the pool and the quaint decor and style of the hotel as well as the rainforest shower head and extra hot water!!

I really liked staying here! I thought it was very nicely designed all over, the staff was very friendly and attentive, and it felt small and intimate which lended to a nice relaxed feeling through out my stay. I brought my dog and she was very welcomed and adored, which I also appreciated. Wasn't loving the area around to walk her, but once I was inside the hotel every thing was 10/10

Adorable! Hidden gem in a busy area but it's located in perfect tourist location.

Amazing clean Hotel with some of the best staff. I was able to have a few drinks at the bar. The outdoor pool is beautiful.

A boutique hotel with very good designed rooms with an incredible bed. Hotel is in total very good. Location is perfect. Yes it very close to Hollywood but also In and out and Ihop is very very close. I was traveling with my family so rented Ford transit. The parking garage could not get it. That I can understand but they did not help us find another spot or an alternative. So we have parked to a very far lot which we have to walk everyday. So if you're gonna rent a big SUV or car I mentioned, think about twice.

Good

Wonderful secluded property offering an oasis in the heart of Hollywood. The hotel has an old, nostalgic, glamorous feel to it and it is so well-located right by the Chinese Theatre. Staffing was rather hit and miss which meant dining options were very limited. The pool area more than made up for that though. Our two-double bed room was small and the bathroom was a couple of feet away from one bed, do not very private. Good value for money overall.

I love this hotel. The staff is excellent and always on top of their game. My room was spacious with a great outdoor balcony. Very clean and elegant. I was able to have a few drinks at the bar which were delicious.

I’ve stayed in Hollywood many times and this was the most frustrating. First the parking situation is a mess. Had me circling the block for an hour cause of traffic. No explanation at all of where to park. Then security talked to me like I was an idiot when I got there. The room has a window facing the hallway so people walking by could potentially look inside your room. It’s so odd. All night I heard doors slamming shut and at 9am housekeeping was banging on the wall next to us and woke us up. There was no where to plug in the coffee machine and when I asked they said maintenance would need to come do it? (They did offer comped coffee for that). The floor was dirty and there was dust everywhere. I had to reach way behind a dresser to turn off a light and there was dust bunnies. Two of us were staying in the room and we were only given one robe, two towels. No towels for the pool. Elevator was broken or not working the entire stay and we had to carry luggage down the stairs. Property looks nice for social media pics and the pool area is really pretty but that’s it. Not worth the price I paid and I am actually going to ask for partial refund. Won’t stay here ever again.

nothing this was the most unsafe hotel I've ever been to and I've traveled in many countries and I used to live in Los Angeles. There was a homeless person sleeping on one of the couches in the lobby and the overnight SECURITY GUARD would not remove him. He smelled up the lobby and made us feel like the place was not safe or secure. I couldn't do work in the lobby because of the situation and when we asked the security guard if he was going to do something, he ignored us. NEVER STAY HERE!!!!

Very good

Superb

Superb

Nice stay

The place was exactly like the pictures! The staff in the lobby and bar were very kind and made you feel right at home. The rooms were spotless and had a great selection on snacks and drinks! We are looking forward to come back!

The fact that my room’s only window was a window looking into the hallways

Location was great, room size was nice. Water pressure in the shower was incredible. I had previously written a message about celebrating my birthday and they didn't do anything about it but when I mentioned it again to the front desk they gave us a small bottle of complimentary champagne. Staff just didn't seem to be on it. When I arrived and was clearly struggling with luggage on my way in, no one offered to help. When I arrived to check in I was the only person there and the staff were talking amongst themselves for a while before they got to me. I came super early and was told I'd get a call when my room was ready. I came back hours later but never got a call and had to go to a work event and had I gotten the call sooner I wouldn't have been late to the event. The elevator never seemed to be working and of course was out of service on the last day so we had to carry luggage downstairs. Checkout on the last day was also a very slow process, staff just didn't not seem to be alert or helpful.

Dirty room, poor amenities but kind staff but poor service

Staff was great. Room was dated and not the cleanest. I would not stay here again.

I had a quick overnight stay. The entrance is hidden from the road, so it was slightly confusing, the secure garage is right off the driveway. I was greeted by a delightful man at the check in desk, he was very helpful and kind. Palihotel is very cute the room was clean and comfy, with retro decor. If you’re looking for a small hotel in the heart of Hollywood check it out…added bonus it’s right next door to the In-N-Out!

Nice rooms, concierge and bar area and pool area. The entrance needs a new face but the rest is good. Make sure you mark on the registration sheet that you want your room to be serviced daily, otherwise they won’t do it during your stay.

The staff is always so great I love this hotel it feels like a lil oasis

This is my second time staying at the Palihotel! I love the location. The rooms are well-appointed and unique! Super comfortable bed! The front desk staff is aloof. I had no body wash in the shower. When I told the front desk staff upon checkout, his reply was, "I'll tell housekeeping." How about a 'sorry you didn't have body wash for your shower'?!? Disappointing reaction!

At check out the next day the front desk comp’d our parking for the inconvenience of those left behind items. Which was a very nice monetary apology. Regardless of the hiccups. I would stay here again.

We liked the breakfast and coffee options in the morning. They were out of a couple things each day, but nothing too bad. It was great that they brought our breakfast and coffee to us by the pool in the morning, which was a delightful way to start each day. Only things that I wasn’t too thrilled with were the placement of the bathroom sink outside the bathroom and across from the bed. And a bottle of lotion at the sink would have been nice to have. It’s a little detail to miss, but completes the room amenities. WiFi was really slow in our room, but it wasn’t a big deal. Overall, loved our stay and will come back!

Clean room easy access and friendly staff, Looking forward to coming back!

Nothing

Loved the pool area Staff very friendly Elevator didn’t work.

The location was also great — there’s an In-N-Out Burger right next door and lots of shops and things to see along the Hollywood Walk of Fame, which is about a 5-minute walk away. It made grabbing food or going out for a quick stroll really convenient. One area that could be improved is the shower floor. The tiles themselves were fine, but the grout between the small circular tiles looked quite dark and could benefit from a deeper clean. I understand this style of tile can be harder to maintain, but it did stand out. Housekeeping also tended to come quite late in the day, usually around 4:30–4:45pm. On days when we woke up early and came back to the hotel to rest before dinner, this timing was a bit inconvenient. Because of this, I think our room was only cleaned about two times during our six-night stay. Another small issue was the window. While we appreciated having a view of the pool, the window itself was quite tricky to operate. Once opened, it was very difficult to close and felt like you had to almost trap your fingers to get it shut, which meant we couldn’t really enjoy much fresh air. That said, we booked the hotel last minute and still had a pleasant stay. With a few small improvements, it could be even better.

yes

One of my favourite LA hotels but it does have its shortcomings. Housekeeping is terrible each stay and ground floor rooms are noisy from above rooms. Rooms are great, excellent location, generally friendly staff and self parking is a breeze. I was disappointed we didn’t get a second floor room when I specially requested it when booking as we were staying for an extended time and I am a repeat customer. Will return!

It was nice to just walk around Sunset Boulevard. I had a good time in the pool also! I also liked that the hotel checker ask if i wanted house keeping or not. Never thought of an option like this before at a hotel.

Very great hotel to stay at. The swimming pool is the best part of the hotel is right in the center of it all. Beds are comfortable and the rooms are well air-conditioned. There's a lot of activities to do nearby and food options

Stylish, fun, clean, while also feeling cozy and safe, despite the very feral location on Sunset Blvd. Figuring out the parking was a little challenging at night, and it was not apparent to me guests are to enter the parking garage before checking in. I appreciated the nightlight being tucked around the corner in the room so it did not hinder sleep. Walls are thin but earplugs are provided in the room. Breakfast was fine, and cappuccinos very fairly priced.

Moreover, the property didn’t warn us when we booked that there was a marathon that blocked the roads and we wouldn’t be able to access our car until the afternoon. This was a huge inconvenience.

The hotel is on Sunset the shops and walk of fame are on Hollywood the hotel staff are great supper helpful the pool area is nice and clean pool was very cold though room was clean bed was super soft.

Very central, convenient location. Small hotel and small rooms. Nice pool area. Glass doors on bathrooms a bad idea.

This was the loveliest boutique hotel that I’ve been to in awhile. It’s very updated, cozy layout, beautiful decor, the staff was very kind and attentive, especially the pool bartender. Overnight parking was very reasonably priced, hotel is super close to tourist spots, but not very noisy. Also played really nice music by the pool. I would say my only negative is the fact that you cannot run 2 blow dryers at the same time (2 women trying to fix their hair) without the circuit breaking so we were without electricity for some hours. However, they did fix this as quickly as possible.

Location is great, hotel is cute and their amenities came in handy.

The room

Really great service. Really great design.

Really great service. Really great design.

Great service and comfortable, beautiful lodging

Great service and comfortable, beautiful lodging

There wasn't nothing I didn't like

Really liked this place. Very cute, clean, boutique. Very laid back, relaxing atmosphere. Location was great. The only negative that I’ll say is, the room type I booked was not available upon check-in, nor was I informed of this beforehand, just put in a different room. Would stay again.

Really liked this place. Very cute, clean, boutique. Very laid back, relaxing atmosphere. Location was great. The only negative that I’ll say is, the room type I booked was not available upon check-in, nor was I informed of this beforehand, just put in a different room. Would stay again.

Great stay. Beautiful property

Great stay. Beautiful property

Great experience! the room was spotless, bed comfy and the staff was amazing!

Great experience! the room was spotless, bed comfy and the staff was amazing!

Super cute and trendy. Picturesque pool and yummy drinks. It was a pleasant stay!

Super cute and trendy. Picturesque pool and yummy drinks. It was a pleasant stay!

Price and small room with no windows

Yeap

Yeap

Everything was great! Great cocktail, clean comfortable room, great bed. Nice helpful staff. We’ll be back

Everything was great! Great cocktail, clean comfortable room, great bed. Nice helpful staff. We’ll be back

Older hotel, but refurbished and very clean and nice! The hotel had lots of character and charm! The staff were very friendly and nice to us! Nice bar and heated pool area. Very close to the Hollywood strip, which is why we were there. We would definitely stay there again!!

Older hotel, but refurbished and very clean and nice! The hotel had lots of character and charm! The staff were very friendly and nice to us! Nice bar and heated pool area. Very close to the Hollywood strip, which is why we were there. We would definitely stay there again!!

The room is very clean and the staff are very helpful and nice and the food at the restaurant of the hotel is horrible I have to say and the pool area is beautiful!

The room is very clean and the staff are very helpful and nice and the food at the restaurant of the hotel is horrible I have to say and the pool area is beautiful!

Room booked was not available. Put us in a room facing busy street. We had to call for our room to be cleaned twice. Shower door leaked terribly and caused an issue on the floor for us. Some of the staff was accommodating but other staff made us feel as if we were doing them a favour by staying there. On check out with all our bags the elevator was not working and after being stuck in the elevator, we had to carry our suitcases down the stairs. The elevator was very frightening being trapped inside and we thought it was not up to hotel.com standards.

Room booked was not available. Put us in a room facing busy street. We had to call for our room to be cleaned twice. Shower door leaked terribly and caused an issue on the floor for us. Some of the staff was accommodating but other staff made us feel as if we were doing them a favour by staying there. On check out with all our bags the elevator was not working and after being stuck in the elevator, we had to carry our suitcases down the stairs. The elevator was very frightening being trapped inside and we thought it was not up to hotel.com standards.

Beautiful, secure, good location on sunset Front desk personnel were not personable Steps to garage had plants in the way and hard to get around Fridge in room was stuffed with items they wanted you to buy so no room for any leftovers from restuarants Minor details but I remembered being annoyed with the above

Clean, great style and great staff.

Clean, great style and great staff.

Great room. beds are comfortable, and it was very quiet considering the busy hollywood location. The window had lots of greenery from the plants around the pool. We sat around the pool for hours it was so comfortable with nice towels and lounge area. Very nice manager there too!!

Great room. beds are comfortable, and it was very quiet considering the busy hollywood location. The window had lots of greenery from the plants around the pool. We sat around the pool for hours it was so comfortable with nice towels and lounge area. Very nice manager there too!!

The staff was unfriendly. In the room, everything was set up for one person, even though the booking was for two (coffee, towels). No one informed us that it was not possible to pay for hotel services in cash. Additionally, the power outlets in the room did not work, which was very inconvenient, as we could only charge our phones in the bathroom.

The staff was unfriendly. In the room, everything was set up for one person, even though the booking was for two (coffee, towels). No one informed us that it was not possible to pay for hotel services in cash. Additionally, the power outlets in the room did not work, which was very inconvenient, as we could only charge our phones in the bathroom.

Bartender was awesome!

Bartender was awesome!

Clean, quiet, great location, accommodating and friendly staff

Clean, quiet, great location, accommodating and friendly staff

My car was dinged on drivers side door. The staff was help. Horrible service.

My car was dinged on drivers side door. The staff was help. Horrible service.

Everything was great! The bed was comfortable and everything was clean. Staff was very helpful. The hotel itself just has a weird odor and the elevator was not very functional

Everything was great! The bed was comfortable and everything was clean. Staff was very helpful. The hotel itself just has a weird odor and the elevator was not very functional

Beautiful hotel, very clean. Front desk staff provided false information. He said, we would need to park in another location other than the garage on hotel’s property and find street parking due to a downtown event. So we did. Leading to the next day, rushing in the morning and leaving before check-out concerned about our car getting a possible ticket, we see there would have been no issue to park in the garage and the new front desk staff member that day confirmed. So we had stress and a long, inconvenient walk the next day for no reason.

Very beautiful and clean Air conditioning was not good Bartender was mean

The hotel is obviously nice and new, however no one told us about the extra parking fee which was around 40 extra bucks. Maybe I just missed it in the fine print of things but I didn’t see anything about it. However it was good parking. Staff were friendly some were a little standoffish though. Room was pretty clean except our sink had clogged and when we took out the stopper it was filled with hair. We just left it there cuz that’s not our job. Shower was relatively clean.

Clean room. Nice bar. Very cool hotel!

Clean room. Nice bar. Very cool hotel!

Wish you guys put up postings about the Christmas parade. We wouldve planned to park back at the hotel well before it. We waited almost 6 hours to get back to the hotel. We were so upset.

Wish you guys put up postings about the Christmas parade. We wouldve planned to park back at the hotel well before it. We waited almost 6 hours to get back to the hotel. We were so upset.

This hotel is nicely renovated. Easy to walk to Hollywood walk of fame. We also visited Disney and Universal easily. Good restaurants in the area. We didn’t have time to use the pool, but it looked lovely. Friendly staff. Good underground parking for a rental car. Option of stairs or elevator. The elevator is fairly slow. The rooms were nice and clean. Would definitely stay again.

This hotel is nicely renovated. Easy to walk to Hollywood walk of fame. We also visited Disney and Universal easily. Good restaurants in the area. We didn’t have time to use the pool, but it looked lovely. Friendly staff. Good underground parking for a rental car. Option of stairs or elevator. The elevator is fairly slow. The rooms were nice and clean. Would definitely stay again.

None..

The hotel's central location, courteous staff, clean room, and convenient parking made our visit to LA more enjoyable. The interior courtyard pool area was relaxing and provided a nice place to get away from the city. It would have been nice to have a microwave in the room. Also, we could have gone without the fridge being filled with pay goods preferring it had been left empty for our own stuff. Some features of the room were strange. The wall space where a narrow 2' poolside window had been installed could have easily accommodated a full size 4' sliding glass door. Additionally the full size glass on the bathroom door left little privacy.

The hotel's central location, courteous staff, clean room, and convenient parking made our visit to LA more enjoyable. The interior courtyard pool area was relaxing and provided a nice place to get away from the city. It would have been nice to have a microwave in the room. Also, we could have gone without the fridge being filled with pay goods preferring it had been left empty for our own stuff. Some features of the room were strange. The wall space where a narrow 2' poolside window had been installed could have easily accommodated a full size 4' sliding glass door. Additionally the full size glass on the bathroom door left little privacy.

It was good

It was good

Nice room. Inadequate number of towels given for the room considering the booking was for 4 people.

Nice room. Inadequate number of towels given for the room considering the booking was for 4 people.

Property is stylish, fun, and comfortable. I love the self-parking. Easy in and out.

Property is stylish, fun, and comfortable. I love the self-parking. Easy in and out.

Loved the boutique feel and attention to detail. Such a great vibe. Loved the fact there was a coffee bar in the lobby. Loved it all

Location, cute vibe N/A

Beautiful property with very kind staff

Beautiful property with very kind staff

Aesthetically, this hotel hit the mark! Old Hollywood glam vibes with an elevated atmosphere. It is adorable! The space is well appointed. It’s like a little oasis in the city. Walking distance to great restaurants and activities, but just far enough away to take refuge! The staff was lovely. Everyone was very friendly and took care of us during our stay. Nothing! It was wonderful!

Everything was beyond expectations thank you for the hospitality

Everything was beyond expectations thank you for the hospitality

We didnt have a balcony view. The rooms were nice, clean and spacious.

We didnt have a balcony view. The rooms were nice, clean and spacious.

Good location and a well presented property with style.

Good location and a well presented property with style.

They forget to refill the coffee and they don’t offer free daily water

Thoroughly enjoyed our stay and room. The happy hour brinks were good and the pool area was gorgeous. Quick walk to the Hollywood Blvd too. Lots of places to eat in the area. Quaint cute little boutique hotel.

Thoroughly enjoyed our stay and room. The happy hour brinks were good and the pool area was gorgeous. Quick walk to the Hollywood Blvd too. Lots of places to eat in the area. Quaint cute little boutique hotel.

good

good

The stylish decor of the room was fabulous. The staff was courteous and friendly. The lobby area (with a cafe for drinks and food) was lovely. The only negatives: the shower water temp never not hot, only cold (after running it for a full 5 minutes to see if it warmed up I didn’t want to waste more water) so I was unable to take a shower. At 9am, either the cleaning staff or employees had a very loud conversation in the hallway that woke us up when we were trying to sleep in. Other than those 2 incidents, it was a great experience.

The stylish decor of the room was fabulous. The staff was courteous and friendly. The lobby area (with a cafe for drinks and food) was lovely. The only negatives: the shower water temp never not hot, only cold (after running it for a full 5 minutes to see if it warmed up I didn’t want to waste more water) so I was unable to take a shower. At 9am, either the cleaning staff or employees had a very loud conversation in the hallway that woke us up when we were trying to sleep in. Other than those 2 incidents, it was a great experience.

The room in good condition, hey didn’t clean the room for 2 days. Service of the front was good.

The room in good condition, hey didn’t clean the room for 2 days. Service of the front was good.

The room was clean and comfortable for the most part, although I found a pair of dirty men's underwear under the bed. Room was a bit small but very conveniently located with plenty of affordable food options within walking distance. Staff were very helpful and gave good suggestions for places to see on our trip.

The room was clean and comfortable for the most part, although I found a pair of dirty men's underwear under the bed. Room was a bit small but very conveniently located with plenty of affordable food options within walking distance. Staff were very helpful and gave good suggestions for places to see on our trip.

Location of the hotel was fantastic - less then 5 min walk away from the Hollywood Walk of fame. Parking was charged at $40 per night plus taxes (self-parking). Its also a stone throw away from in-and-out and ihop. However, the room is very small and the carpet was so old and the fabric/fur stained my socks and pants.

Location of the hotel was fantastic - less then 5 min walk away from the Hollywood Walk of fame. Parking was charged at $40 per night plus taxes (self-parking). Its also a stone throw away from in-and-out and ihop. However, the room is very small and the carpet was so old and the fabric/fur stained my socks and pants.

I didn't have a balcony. Staff was great. The elevator didn't work and the room appeared bigger online than in person. It was a bit overpriced for the offering, but I had a great stay nonetheless. Finally, parking is not free, it's $40 a night.

I didn't have a balcony. Staff was great. The elevator didn't work and the room appeared bigger online than in person. It was a bit overpriced for the offering, but I had a great stay nonetheless. Finally, parking is not free, it's $40 a night.

Yes. Nice room

Yes. Nice room

Check in staff was helpful. Hotel had a good vibe. Only complaint is there was some hair in the bathroom sink and a bottle cap on the bathroom floor which makes me think they did not do a good job cleaning.

Check in staff was helpful. Hotel had a good vibe. Only complaint is there was some hair in the bathroom sink and a bottle cap on the bathroom floor which makes me think they did not do a good job cleaning.

Staff location

Staff location

Great, convenient, and customer service 10/10!

Great, convenient, and customer service 10/10!

Killer all around

Killer all around

The hotel's design in incredible.

The hotel's design in incredible.

Awesome stay. Sans the parking. My truck wouldn’t fit in the structure and no valet so I had to move it a few times a day to not get towed. The security guy helped me but it was still a huge pain.

Awesome stay. Sans the parking. My truck wouldn’t fit in the structure and no valet so I had to move it a few times a day to not get towed. The security guy helped me but it was still a huge pain.

Loved the charm of this hotel. I wish I spent more than one night to enjoy all the site had to offer. I also wish I got a balcony.

Loved the charm of this hotel. I wish I spent more than one night to enjoy all the site had to offer. I also wish I got a balcony.

I like this hotel, it’s because very nice service. Very where are clean.

I like this hotel, it’s because very nice service. Very where are clean.

Every staff member was wonderful.

Every staff member was wonderful.

Great staff, stylish decor, clean & comfy room

Great staff, stylish decor, clean & comfy room

All staff were completely helpful thruout our stay. Establishment immaculate warm and inviting. Will definitely come to stay next year for our event. Very secure.

All staff were completely helpful thruout our stay. Establishment immaculate warm and inviting. Will definitely come to stay next year for our event. Very secure.

The hotel looks cute and the location is perfect, BUT there were several issues. The entrance only has stairs, so you’ll need to carry your luggage yourself. The elevator is very old and feels like you could get stuck inside. In the room, the sofa had strands of hair on it, so it clearly wansn’t cleaned properly. The bathroom flooded after taking a shower, and there was a strong smell of wood or glue in the hallway and the room - possibly from renovations, but that should have been managed better for a hotel. Overall, we will not be coming back!

The hotel looks cute and the location is perfect, BUT there were several issues. The entrance only has stairs, so you’ll need to carry your luggage yourself. The elevator is very old and feels like you could get stuck inside. In the room, the sofa had strands of hair on it, so it clearly wansn’t cleaned properly. The bathroom flooded after taking a shower, and there was a strong smell of wood or glue in the hallway and the room - possibly from renovations, but that should have been managed better for a hotel. Overall, we will not be coming back!

Room was spotless and had a lot of amenities that most hotels do not have. It’s was fun and lively. I stay at most palihouses when I can palihouse and Palihotel do have a difference, if you are retired and looking for more of a quiet and not in the heart of Dt maybe look into the west Hollywood location but this one was just as great. The staff was beyond amazing I would give them 10 stars if I could.

Room was spotless and had a lot of amenities that most hotels do not have. It’s was fun and lively. I stay at most palihouses when I can palihouse and Palihotel do have a difference, if you are retired and looking for more of a quiet and not in the heart of Dt maybe look into the west Hollywood location but this one was just as great. The staff was beyond amazing I would give them 10 stars if I could.

I stay here a lot. Clean, super convenient, excellent staff. The elevator needs to be replaced. It breaks OFTEN and the current certificate of inspection is out of date by six months.

I stay here a lot. Clean, super convenient, excellent staff. The elevator needs to be replaced. It breaks OFTEN and the current certificate of inspection is out of date by six months.

I had a great time at this hotel. It was my second time staying here. The staff was excellent and very nice. My room was on point with all the great amenities and the pool location is excellent. Very vibrant vibe

I had a great time at this hotel. It was my second time staying here. The staff was excellent and very nice. My room was on point with all the great amenities and the pool location is excellent. Very vibrant vibe

Hotel is dismal. Construction going on, carpet is ripped up. Elevator is old and rickety, and we got stuck in it. Heat in the room did not work, even if it did the vents are moldy and dusty. We checked in but left and did not stay here.

Hotel is dismal. Construction going on, carpet is ripped up. Elevator is old and rickety, and we got stuck in it. Heat in the room did not work, even if it did the vents are moldy and dusty. We checked in but left and did not stay here.

The whole vibe is pitch perfect and the staff are friendly, efficient and the kind of people you'd gladly hang out with in LA.

The whole vibe is pitch perfect and the staff are friendly, efficient and the kind of people you'd gladly hang out with in LA.

Stayed 2 nights Saturday to Monday for $429, a little higher than I'd like to spend on a hotel, but reasonable given the location. Staff was friendly all around. PROS: -Awesome, retro-modern decor in the common areas and room design. -Pool area is Palm Springs retro chic, lovely! -Rooms are smaller, but well designed, efficient, and clean. -Bed was comfy and slept well since we got a quiet room in the back of the hotel away from Sunset Blvd. -Secure underground parking garage, great for LA! I think it was supposed to be $35/night for parking, but I didn't get charged. -Central location walking distance to Hollywood Blvd, restaurants, bars. Bossa Nova is delicious and reasonably priced! CONS: -Smaller rooms -Local area is normal for LA, but some out of towners might be a bit fearful of the sight of culture, people of color, lower income folks, stylistic hipsters, and the working class. But if you're anywhere near an In N Out, Starbucks, and Chick Fil A, you know you're in a pretty safe neighborhood overall, like this one. Will definitely stay here ago someday!

Stayed 2 nights Saturday to Monday for $429, a little higher than I'd like to spend on a hotel, but reasonable given the location. Staff was friendly all around. PROS: -Awesome, retro-modern decor in the common areas and room design. -Pool area is Palm Springs retro chic, lovely! -Rooms are smaller, but well designed, efficient, and clean. -Bed was comfy and slept well since we got a quiet room in the back of the hotel away from Sunset Blvd. -Secure underground parking garage, great for LA! I think it was supposed to be $35/night for parking, but I didn't get charged. -Central location walking distance to Hollywood Blvd, restaurants, bars. Bossa Nova is delicious and reasonably priced! CONS: -Smaller rooms -Local area is normal for LA, but some out of towners might be a bit fearful of the sight of culture, people of color, lower income folks, stylistic hipsters, and the working class. But if you're anywhere near an In N Out, Starbucks, and Chick Fil A, you know you're in a pretty safe neighborhood overall, like this one. Will definitely stay here ago someday!

Easy to walk to Hollywood BLVD

Easy to walk to Hollywood BLVD

The staff and GM are the best. One of my fave spots to stay at in Hollywood

The staff and GM are the best. One of my fave spots to stay at in Hollywood

This is such a cute place and everyone was very very nice! I stayed for a quick trip and was honestly disappointed I couldn’t stay longer to enjoy the amenities. I stay in this area a lot for my annual universal pass but always try different places, I think i’ll just be returning here from now on!

This is such a cute place and everyone was very very nice! I stayed for a quick trip and was honestly disappointed I couldn’t stay longer to enjoy the amenities. I stay in this area a lot for my annual universal pass but always try different places, I think i’ll just be returning here from now on!

I believe this property overcharge me for what I grabbed from the mini bar. I only took a bottle of water for ($7) and received a separate $23 charge. I never received my receip

Yes room was very clean...staff friendly

A nice little Oasis with a cool atmosphere! Clean room, amazing amenities. Great value for money. Location excellent.

Gorgeous room, very clean, extremely helpful front desk staff.

Great hotel in a good location. Nice pool area. The bar was closed on our first day there due to lack of staff. The rooms are fairly small, they were clean and comfortable. The sink is in the bedroom not the bathroom, which is an issue during the night if you need to use the restroom as it disturbs the other person in the room.

Cons - neighborhood has alot of homeless people and dirty sketchy streets at night, you always have to request for housekeeping every day or else they won't clean change your towels, aircons are not working properly, housekeeping needs more training too. Strict on early check-ins.

Palihotel Universal is one of my favorite hotels. The rooms are roomy, comfortable and decorated beautifully. We always choose a balcony room overlooking the beautiful pool. The staff is exceptional and treat their guests like good friends. The dining menu is small but the food is excellent! Absolutely would recommend this hotel and will be staying here anytime I’m in LA.

This is my first time staying at this hotel. I was very amazed how very clean and nice this hotel is. The staff was friendly and very inviting. The bartender made me delicious drink and very refreshing. I was I able to try the breakfast but next time I will.

The Palihotel Hollywood was excellent in every way. It has a serene and "retro" ambience with attention to detail and comfort. The lobby, courtyard pool area, bar and breakfast area were inviting. The staff is very friendly, helpful and welcoming. Our room was large and well-appointed, and the beds were so comfortable. It is also very quiet.We enjoyed our stay and will absolutely return next year!

Excellent staff

The staff is amazing and so responsive at this hotel. The location is a bit awkward and inconvenient with the drive up to the hotel. However we loved the parking garage under the hotel. Hotel was clean for the most part, housekeeping came daily and did great. However the walls are thin and you can hear any noises from upstairs. Also would be nice if they had a hot tub but the pool was lovely. Would love to check out the other hotels they have.

Awesome check-in Pool was perfect, amazing bartender- great drinks, nice breakfast burrito King suite a little bit disappointing and dark- balcony room might be brighter and better No coffee available in room or at bar/lobby in the morning Bar closed at 4pm

Nice, clean, high-quality hotel.

The parts that weren't great, possibly align with the 'motel' vibe of the place- my room wasn't cleaned as far as I could tell during my stay, my bed was made sometimes, but not always, used towels were removed but not always replenished. As mentioned above, when I asked for fresh towels etc, the front desk staff would address it immediately. The communal areas were kept clean and tidy, the location was great to move about from, both on foot or by Uber. The surrounding area didn't always feel safe, so inside the PaliHotel Hollywood was like a little oasis. I think my particular concern is easily rectified, so I would be confident to recommend this to others and i would stay here again.

Exceptionally clean and very helpful/ friendly 😊

I got stuck in the elevator and when I told the staff, so they could put up a sign or get maintenance or something.

Nice spot

No place to sit and eat breakfast. Room had no towels when we arrived. Sink is in different part of room than toilet. Hall carpet was disgusting. Room was very dated. Asked for a drink at the bar beside check in and the guy said the full bar was closed. It was only 7pm. I would never stay there again.

Didn’t have breakfast there

Love the vibe of this property! Will definitely recommend and return!

The staff at this location were super helpful and accommodating. Loved the coffee bar and breakfast…but the pool vibes, drinks staff and overall aesthetic were what we were looking for. Plus it never helps to have an In and Out Burger right outside. That place was off the hook bust and convenient for late night snacks!

Room clean but small. No microwave or space to sit bags

I'd stay again.

Really cool small boutique hotel with a beautiful pool area - great music playing but perfect volume - I worked out there all day for my lounger chair and it was amazing. The staff were really friendly in the room was clean and very comfortable. The food and drinks were great although it’s random when they serve food and when they don’t, I didn’t actually figure that out, but when they did serve food, it was delicious. I highly recommend. It’s a great place to stay very personal.

Very dirty and we didn’t get to get to our room till almost 2 hours after check-in because the rooms aren’t ready yet and we weren’t even offered a discount or anything

Valet parking was confusing and we had to go in to ask for them to open the garage door, then when we came back at night to park the security guard was rude and only asked for a room number without verification of any kind. Normally you want parking to be easily accessible but it was not. Our sink was clogged, the tv remote did not work and though they said someone was being sent over, no one came. I also found a small blood stain on the comforter that had been washed. Overall, really wanted to love the place as it is aesthetically pleasing & employees are VERY kind, it’s just small things that could be fixed. For an overnight trip we didn’t want to bother and just wanted to get our stay over with basically.

Very close to Hollywood Bowl and Walk of Fame! Clean room, cute design, great pool deck, and attentive staff!

NO ON EVER TOLD US WE HAD TO PAY. Safe to say I will not be booking here again.

Good size room with plenty of space to lounge.

Love when a fresh concept takes over a hotel that's declining in a declining area… It's beautiful. I even love the roughness of the street outside… Everyone was really nice and it's really cute.

WiFi didn’t work. They say they only clean your room if you request it, but we requested it and they still didn’t clean it. This happened in both the Hollywood and San Diego Palihotel.

This is a newly updated hotel on Sunset near the 101 highway. There are plenty of dinning options nearby and shopping also. The hotel staff are very professional, they have a full bar and food is also in the lobby. The pool area is very inviting and comfortable with soft fluffy seating large chairs and some couches, the rooms have comfortable beds and all the accommodations you need in the room. When in LA we will stay at this hotel again.

Staffs were kind and responded promptly, but we weren’t impressed by the room. Sound proofing isn’t there so expect to here everything (ear plug is in the room) Room smells musty (we had to change it, 2nd room were better than 1st one but it still present the smell) Shower

The pool tile is very slippery. I'm surprised a hotel would make that unsafe selection for their hotel. To end on a positive note, the staff was friendly including the bartender.

The staff was amazing. Dan the bartender was really nice and accommodating. They were out of coffee in the rooms so that was a bummer. The elevator worked when it wanted to. Got stuck in it twice. Hallway carpet has seen better days. Room was really nice.

Staff was very friendly and always helpful. Pool area was very nice, well maintained with lots of beautiful plants and trees. It was a nice little oasis in the middle of a bustling city. Dining and tourist attractions all within walking distance.

The room was super cool and it was the perfect place to stay for our last night in LA. The staff was super friendly and the beds were comfy.

We had an amazing stay! The staff was very friendly and helpful. The hotel was just perfect.

Very clean and quiet hotel to stay in, only downfall I may say is the room was stuffy, there was no window access. I was hoping to depend on the ac but it was very low. Other than that I’d consider staying here again.

Whilst this hotel is not located in the nicest area of hollywood, it is geographically very convenient being near many tourist hotspots. This was, to our surprise, the best hotel we stayed at on our entire california roadtrip.

There was no shower gel at first, but there were only two bottles of hair shampoo. When I complained, I found out that the body gel was in the room, not the shower room, and was difficult to find.

I liked that it was a boutique hotel, very cozy and quaint, we enjoyed the stay.

Hotel is instagram-friendly and that’s about it. It is filthy if you look around inside and out. Upon checking in, I realized the toilet is so close to the shower that I couldn’t sit down, the bed sheets had hair and dirt on it, the sink was clogged, the shower leaked into the main room, and the shower pump bottles were empty. Additionally, the key cards didn’t work (seemed to be a problem for many) and the surrounding area is terrifying with homeless people lurking outside. I checked out after 2.5 hours and found a nicer hotel.

We come every year to universal studios fright night . We stay in Hollywood / Burbank area. This little hidden jem was just wonderful. Relaxing and Mellon vibe. Good food for breakfast , great coffee. Best of all great bed ❣️🥰

Perfect staycation hotel! Happened to stay here when attending Horror Nights at Universal Studios Hollywood, good distance from the hotel. Walkable to Metro station, food and the Hollywood stars.

Nice hotel

Every stay, the in-room body wash container is empty on arrival. Towels and coffee pods are often not stocked at check-in, and housekeeping consistently overlooks these details. The rooms are also noticeably dusty, and the floors don’t appear to be vacuumed or mopped between stays. For a property of this standard, I expect a more reliable level of cleanliness and consistency. I hope management can address these issues, because I’d like to continue staying here without the same frustrations each trip.

Times in disrepair. I don’t know, will def try a nicer location since I do think the palisociety brand is I great one.

elevator didn't work half the time. I booked queen room with pool view and was told they didn't have this. they put me in the room with a window facing the hallway. the manager next day put me in a king room with balcony

The property itself feels like a motel-version of SoHo House. There are some nice amenities, but do not offset the pretty terrible service. On arrival, no one was there at the front desk; the room (on multiple occasions) wasn't properly cleaned; simple service requests were missed or forgotten. Everything came with a "sorry about that", that felt far from genuine.

Great helpful staff, didn’t get early check in but they hold your bags for you, rooms are super clean & beds comfy. 5min walk up to Hollywood walk of fame

We selected this hotel based upon photos of the pool. It did not disappoint! Plenty of loungers and comfortable chairs. Great room, cozy bed, good linens and towels. Friendly and helpful staff. Looking forward to staying here again in the future!

It was ok, the beds are really uncomfortable and the AC in the lobby and halls was turned low or not on

The pool was a great addition. Loved the happy hour from 3-6. Near a lot of easy places to walk to.

Our stay was cancelled by hotels.com (0/5 stars for this) I chose the pay-at option and our stay was cancelled. the two guys running the desk were very nonchalant about the inconvenience, so that was annoying. They moved very slowly, they didnt even greet us upon arrival. the inconvenience is one thing but to not greet guests who walk in was just weird customer service.

The hotel is lovely and the lobby and pool and bar looked great. We were both having difficulty walking, and the elevator was very unreliable. Sometimes staff had to go downstairs to send the elevator up. Honestly the door next door to. us squeaked and made a lot of noise and the people were in and out so it was crazy noisy. The beds were great, room was really nice.!

Beautiful tranquil property with exceptional details to everything. Thank you.

Great Location! Walkable to Hollywood Blvd, In and Out is right next door and so is IHOP, Staff was VERY NICE and Welcoming! The Breakfast at the hotel was good and we had poolside tables to eat at!

The customer service was so great here! Loved the vibe of the hotel, cleanliness and close walking distance to so many things. Will definitely be back

Beautiful hotel with a plus that in and out burger is right next to it.

Super cute hotel has a resort feel in the middle of the city. Breakfast options in the morning were fresh and delicious, staff was all wonderful and kind.

Great stay

PaliHotel Hollywood was a great stay. The place is cute, convenient to tourist destinations and really relaxing and enjoyable. My biggest complaint is that the place shows its wear. It’s a bit musty and the housekeeping was a bit off. They removed the handsoap after our first night but didn’t refill it, we never got a second day cleaning, they didn’t refill coffee pods. Other slight grievances: our room had barely any counter space or hooks to put towels, and the shampoo is a very strong smell we didn’t enjoy. All of that said, the cuteness and ease of this hotel are off the charts. We’ll overlook some of these issues for our next trip and come prepared with our own toiletries.

Property was clean, aesthetic was super cute. Could walk to all major Hollywood areas. Only issue was there was no bartender and nobody as backup- they had the barista tending to the pool guests who wasn’t familiar with simple drinks. However when the drinks were incorrect they were very quick to comp the bill! Would stay again!

This was my second stay at this cute boutique hotel. At check-in, received coupons for 2 free cocktails. Great bartender and great drinks! The pool area is cute and relaxing. All of the staff were friendly and helpful. Location is close to the Hollywood Bowl for our concert. Room was cute, comfortable and very clean. Would stay again.

Staff were super helpful from Garage to Desk etc. my room didn’t get made- not sure why but no big deal I survived. (Happened to be 2 times in a row during my travels-so perhaps more sensitive) I totally recommend this place still for closeness to Hollywood sign, Hollywood walk of Fame etc- walkable. There is a new In N Out next door though full all the time. Easy drive to everything LA like Melrose/Fairfax/Silverlake etc.. you feel protected by the secure garage and the sanctuary of this hotel.

It’s a comfortable hotel, good location. Noticed the hallway carpets need to be refone, very dirty in some areas. Great ambiance. Room was small but comfortable, bed and pillows very comfy, the only negative thing is shower gel container was empty so had to go to the sink which is outside the bathroom to grab hand soap. Other than that it was a good stay.

A wonderful oasis in the heart of Hollywood. Close to everything you need and the room had all the amenities you could think of. Delicious margaritas served right next to the pool during happy hour.

A couple of things to note for future guests: if you’re hoping for a quiet early evening and your room faces the pool, be aware that it can get quite loud with music and guests enjoying themselves. I’d also recommend requesting a second-floor room, as I experienced quite a bit of noise from the guests above me—lots of stomping and luggage rolling. One small inconvenience: while the room includes a Nespresso machine, the hotel was out of coffee pods for two days. Thankfully, there’s a Starbucks just a few doors down, though I didn’t love spending $20 on coffee that should have been provided. Overall, it’s a very nice, affordable hotel with secure parking. I felt safe throughout my stay and definitely plan to return!

Very cute and comfortable hotel with the convenience of a in house coffee shop and bar. Carpet, rugs, shower were not the cleanest and the conditioner bottles were empty. Housekeeping cleaned the room daily but did not leave clean towels and wash cloths daily. I had to request toilet paper after housekeeping left. Overall is a good property but attention to detail would make it great.

As someone who travels for business a lot, and I mean a lot, I have a new favorite hotel. The staff is friendly & helpful. The room is comfortable & well appointed. It was quiet, clean & safe. My favorite part was the uniqueness. It’s an old hotel with updates that make it feel special… made me feel special.

Always a great time!

Pretty and glamorous boutique hotel!!! Perfect location in front of the beach! I definitely want to go again!. Michael the bartender is so nice and friendly!

My stay was great the parking looked very sketchy and very dirty , all the cleaning supplies was downstairs there were pillows on the ground and a super full trash , checking in was very loud but overall the room was very clean and pretty and comfy stay was okay

Honestly disappointed when I’m paying $300 I expect to have working A/C UNIT. That is an essential, so when I try to call down to let them know I’d need someone to come fix it sure enough the phone didn’t work. When I went downstairs to tell them, they relayed no one could currently fix it and they’d have to send someone in the morning. Needless to say, they never came. Pretty awful experience.

When we took our first shower we realized the body wash was totally empty so we had to request more. We love their pool area, but tried to enjoy it on Sunday when they apparently were holding a ticketed event (which we didn’t know about) so there were tons of people there and a dj that was playing loud club music so it was awful. I feel like we paid a lot of $ to stay there so they shouldn’t hold ticketed events for people outside of hotel guests. Also you now have to request for them to clean your room so we did one time and all they did was make the bed. My dirty coffee cup was still there and they didn’t replenish the coffee. They took our dirty towels but left us with one (there were 3 of us staying there) so later in the evening when we had just arrived back to the hotel I had to go down to the front desk and ask for more towels. They were very nice about it but I shouldn’t have had to ask.

Very clean and accommodating staff. Would stay again.

There was no towels in our room. Service was very poorly.

No laundry facilities as described on hotels.com

Loved staying here. Staff was very helpful and even switched my room so I can have a pool view free of charge. Loved the decor! Would definitely come back!

I really enjoyed this hotel! The property was so cute, had great character, staff was super helpful and kind. The room was spacious and comfortable. It was a little noisy but I was also right by the pool. I am not sensitive to noise so this wasn’t an issue for me. I had a great stay and will definitely be back!

terrible noisy air-conditioner and cannot shut it off

I didn't get to enjoy the hotel much, but I do think it was expensive for the service offered. It's located in a quiet area, but close to the Walk of Fame. I was surprised that they didn't clean my room. Considering what I paid, it's unacceptable. I wouldn't stay there again.

Great music around the pool, but needed an iron for my clothes that wasn't provided.

Amazing staff! Very friendly!

Property was located on a busy street, there were a few homeless encampments across the street. The air conditioning in the room was not working. The property seemed a little first and unkept. Would not recommend staying there.

Staff is unresponsive.

Comfortable bed! Will definitely go back

Had a great stay at Palihotel, atmosphere is very laid back and designed well. Room was clean and spacious. My one ding would be we didn’t get our room turned over between days out for unknown reason, didn’t have DND sign up while out. Would’ve appreciated the fresh towels

I've stayed at Palihouse West Hollywood and Silverlake Pool & Inn and had pretty good experiences with both locations and would certainly stay at both again. Both of those locations were well represented by photos, descriptions, and reviews. The only reason I didn't book either of those locations again for this trip was because there were not double bed rooms available. I am shocked by the state of the Palihotel Hollywood. This should NOT be advertised as a 4 star hotel. It is a motel in a sketchy location with a new paint job. The hallways are filthy with heavily stained carpets and stink. The double queen rooms are a joke with their nearly nonexistent windows. There was no valet and zero staff to help with luggage. The elevator from the garage is filthy, jumps, and doesn't line up with the floor. I used to be a housekeeper in a hotel and immediately noticed the heavily stained furniture and the gritty, dirty floor, there was zero sunlight or airflow since the window is a tiny little strip that opens just a crack. We asked to upgrade the room because of how bad the one we were originally given was, but no king rooms were available and the other double queen available was just as bad, if not maybe worse with a tiny ~24" tall window that appears to have formerly been a bathroom window inside a shower. We immediately walked back out of the room, didn't touch anything, and cancelled our booking due to the unacceptable conditions, but the manager wouldn't to give us a full refund

I checked in at 4:15pm and the room wasn't ready yet. (Check in is supposed to be at 3pm) I was supposed to have a room with a pool view but all they had ready was a suite (which I didn't need as I was traveling solo) which was on Sunset Ave and it was so very noisy that I barely slept. Also the room had no towels and wasn't very clean. If I wasn't rushing to an 6pm event I would have asked to change rooms. Dissapointing. Staff was very nice.

Really nice hotel

Love

The aesthetic is great, staff are lovely, the pool is great, coffees and toiletries top notch, and the location is so convenient (if not a little sketchy). However, they only clean your room if you put a sign on the door which I didn’t realise until the last day, so it would have been nice for this to just be part of the everyday service. Also, the walls and ceilings are like paper, you hear everyone’s TVs, phone alarms, and if you’re downstairs you’ll hear your upstairs neighbours as soon as they move. Also it would have been nice to have complimentary water rather than having to pay $7 from the minibar.

Nice quite and derive was ok the ac or lack there of could be improved and be ready to pay for parking at end of your stay but would stay again rooms are nice

Unfortunately, for us, there was a toddler upstairs who stamped up and down in the morning starting at 5:30, which kept us up Also, there was no housekeeping service. I asked maybe six times for towels and to have the trash emptied and it didn’t happen until the last day after four days.

This hotel definitely had its charm and the staff were polite. If you are looking for a hotel that has good coverage in terms of staff, and expect basic requests like housekeeping, towels, soap, etc- you may want to rethink booking. In theory the hotel and services would have been wonderful, but execution and reliability were extremely short. We had used the text messaging service the hotel promoted to request for services which went unnoticed. Even when calling and being assured we were on the list to get our room cleaned we waited 3 days with the request unfulfilled. Opted staying an extra night due to spontaneous plans (we stayed a total of 5 nights) they assured us our room would for sure get cleaned and came back from a long day with our request still not met. Expedia marketed this hotel as a place we would get VIP treatment and that was further from what we got unfortunately. Another thing to be mindful of is the hotel room descriptions on expedia are not accurate, when arriving to the hotel they provided us with a room that was not the room we paid for due to the description being incorrect. Expedia did get us a small refund to try and accommodate for the mishap. This hotel would be much better if management was done well and if the staff had enough support. I can tell they were all stretched very thin- and they were trying to do what they can. A lot of leaky pipes in the hotel garage so be careful where you park.

Gorgeous property! Stayed one night to attend a show at The Comedy Store. Perfect location near all the major Hollywood sites and an In n Out next door.

Love this place! Have stayed 4 times!

Its close to the Hollywood Blvd and short cab ride to West Hollywood, plus a CVS is close by (5 minutes walk) - If you need a Uber or Lyft to and from the airport it's quite reasonable. I would say be careful if your venturing out late at night as they are a few homeless people around but be sensible and leave your device hidden just in case but this is near Hollywood so you should always be careful. The other good thing about this hotel is the front door is locked after 8pm for your safety so make sure you have your door keycard at hand, it's also good for added security. There's also a nice bar plus a pool if you want to relax and have a swim or read If you wanna be retro try the Mel's Diner about 2 blocks away (nice breakfasts)and if you like records check out Amoeba Music on Hollywood Blvd, 20 minute walk or a 5 minute cab ride. Or be Rock N Roll why not give the Rainbow Bar and Grill a visit, its about a 10 minute cab/drive away and they do fantastic pizza, its full of music history, you also have the Roxy next door also don't forget the Whisky a Go Go. I would recommend this hotel for the convenience, so don't hesitate, give it a go.

Facility obviously understaffed, no service at neither bar nor cafe during my stay. Frontdesk staff still motivated, friendly and responsive; accommodated for later checkout and deducted daily fees from invoice total, due to lack of services. I do appreciate that. Conditions around hotel on Sunset Boulevard and entire area flat out terrible, trash blowing along the street, run down boarded up graffitied lots, dirty, sketchy to say the least. Unbelievable how the City expects businesses to operate and pay taxes under these shocking conditions!!! Am a well travelled construction industry and hospitality professional, open to consult on this if so desired.

Location is great, however I recommend renting a car as Sunset Boulevard isn't for walking. Daily parking garage with security is $30, can't complain about it. However it's not mentioned when we booked over hotels.com. Staff is lovely, welcoming and friendly. Housekeeping is great too! I'd definitely come back again.

Great location to Hollywood sites. Could walk to Melrose shops and walk of fame attractions. Price was decent as well. Secure self parking was also convenient.

Unfortunately we did not receive the room our reservation was stated as, we stayed three days, everyday we asked for an explanation or a room change. Everyday each person at the desk was unaware of the room layouts, said we needed a manager. The manager never seemed to be on the property nor did they call us like we were told. Another annoyance was the soap in the shower was out, three days of asking for soap, no soap was ever delivered. First day they took our room towels and did not replace them. When we asked they said they were out of towels and we could walk to the pool area and use one of the outside pool towels. Interior cute, decent cleanliness, absolute staff incompetence, while never receiving the room we paid for.

Located close to Hollywood Bowl

Pool was feral - I’m talking clumps of hair floating around, old used towels left around the area Parking is great Overpriced for what you receive - definitely do better, and the area is bad. Close to attractions, walk of stars etc - but take your life in your hands stepping outside….

The not so good parts: 1. The rooms have ZERO soundproofing. We stayed on the lower floor, and the whole time we could hear footsteps from the people staying upstairs. The walls are also very thin, and we could literally hear everything (and I mean EVERYTHING) that the couple next door were doing. This hotel is NOT suitable for families and kids. 2. The housekeeping service left a lot to be desired. Despite leaving generous tips for housekeeping, the towels were not changed, the bins were not emptied, and the coffee pods were not restocked. A note to international travellers: housekeeping services are requested via SMS, so make sure your eSIM comes with a US phone number. 3. There is constantly loud music playing from the pool area, which continues late into the night. This can be quite disruptive when you’re trying to rest. 4. It took us a good half hour to figure out how to use the TV. They need to make it clear that the TV channels are under “HDMI2” and not “TV”. While the hotel is undeniably gorgeous, for me the negatives far outweigh the positives. By the end of our stay, I couldn’t wait to leave. I normally hate leaving negative reviews, but these things are deal breakers to me and I feel like people should be warned.

It was awesome!

I stayed here for 3 nights for a show at the Hollywood Bowl. It’s a little bit of a walk, but we did it all 3 nights. Yes there are homeless people, but you’re in Hollywood… It’s super close to all the tourist junk if that’s what you’re looking for. The hotel itself, it’s over priced but again… you’re in Hollywood. It’s an old hotel that has been revamped to be more of a boutique feel. I stayed here when it was the old place, so it’s for sure an improvement. The staff are all great! Super nice, didn’t care if we hung out with our own drinks, and just really friendly. Underground garage parking is great. They have a mini fridge, however it’s stocked with their things. No food options, and coffee bar downstairs is not alway available. There is a walk up coffee window across the street at IHOP though and plenty of food around. Even with the shady people around, I’d stay here again. It’s again, a bit overpriced, but it’s LA!

The hotel staff treated us with respect and kindness. Got a free drink and great service and conversation along the way.

Loved this super cute and unique hotel. Enjoyed the details and vibe they had!

Need to clean carpeting in hallway. No showergel in the bathroom

So cute and great for solo trip travels

A great service, all services were wonderful.

It's a nice property, good bed and pillows. Cute design. The pool looks beautiful but it wasn't heated so we didn't get to swim. My complaints: No complimentary water, usually you get 2 bottles of water when u stay at a place like this. No ice buckets. No soda machine. No drink service from the bar after 8. We were never able to get our free drinks because the time restrictions. They wouldn't/ couldn't sell us a soda after 8 even though the bar is a part of the check-in area and the same person mans it. That's just ridiculous.

It’s great

Nice Clean Hotel, Pool is beautiful and heated. The staff were polite enough, the area is typical LA with a few options for food. But disappointed about not having room service, restaurants on site and barely a place for coffee/breakfast. Also, the rooms are paper thin (so you hear everything) and if you’re are on 1st floor you also hear footsteps continuously.

What a beautiful place to stay in the heart of Hollywood! Fine finished, super comfortable, gorgeous decor and friendly staff!! Will stay again!!

When I arrived to the area, it wasn’t what I was expecting. I went to the front desk at 9:00 am the next day (check out is at 11:00am) and asked to check out and they didn’t allow me to checkout. I was disappointed because I had no interest in staying and didn’t feel comfortable. I did end up switching hotels even though they didn’t allow me to check out. I could hear the person snoring, sneezing, and using restroom. There was no privacy. Overall, It wasn’t a great experience.

It’s a cute boutique hotel, I could see how it is trying to keep everything cute and delicate as in Palihotel chain, staff were nice but the stay here wasn’t very pleasant. I didn’t get my room key for the whole time I was staying there because they had some system upgrade or something. It was just so inconvenient and insecure to have to always ask someone else to open the room for you. I was told the upgrade would be finished soon but it was just delayed again and again and turned out they ended up giving me a key that didn’t work at all. Also by the time I checked out and asked for the invoice, they sent it to some random email instead of mine. This was very unfortunate and disappointing.

Our room was a strange setup. The bathroom (shower and toilet) was on one side of the room while the sink