La Quinta Inn & Suites by Wyndham Chattanooga North - Hixson

Booked, rooms were not clean, it did not smell good, and pool was not available, which was one the amenities our family was looking forward too.

The pool did not work children were let down

Clean. friendly staff. Good location.

-Immediately upon arrival into the room, the thermostat was set to 77 degrees and took several hours to cool the room. -My teenage daughter needed to sleep on the sleeper sofa in the room. No comforter or pillows were provided in the room, and when my daughter asked for those items, the front desk attendant stated that she did not have any available. My daughter stated that the desk attendant kept going outside while she was waiting for someone to help her and that it was 'weird.' -The swing bar lock/latch was broken on the room door and there was no secondary way to secure the door. -Knocking by housekeeping to clean our room on 5/31 began at 7:30 am--there was no privacy sign available in the room to hang on the door. -Flooring was broken and coming up in several places in the room. -We attended breakfast on 5/31 morning, only to find that the muffins had mold on them. I've been staying at LaQuinta for over 30 years and have never, ever encountered a stay so horrifically bad in my entire life. The only good thing about the room was that it was cleaned by the cleaning staff.

Staff except for manager was excellent. Bathroom filth - I have a full video but could not upload.

The room was fine but it smelled like pee

The sofa bed is very small and can fit only 1 person on it. We ended up booking another room. Thank god there was another room available or else we would have been strangled in this small room. Didn’t even mention there is only 1 bathroom. This was a really bad experience!!!

The staff and the room itself was very good, lobby area was good too, bed was comfortable. Only negative was the Carpet on the 3rd floor where our room was located... it was dirty and needed a deep clean or be replaced.

When I got there the staff was really nice and kind the the breakfast was good and the room was a ok

My negative was with the check,-in & check-out staff. It was the same male who took over 25 minutes to check me in. Then at check out at 10am he left a note saying be back in 15. He was not back in 15 & the other staff was trying to find him. When I called the hotel number, he appeared & removed headphones. At that point, There was a line of people waiting to check out. He had no name tag on. so I do not know his name. He needs better training or another job. Also a name tag should be required for the front desk clerks.

Cold shower, poop on toliet, boogers on side bed table, man at the desk was so rude

We were only there for a one-night stay the facility was clean the employees were married polite and helpful if needed

Clean rooms, pool was okay, breakfast was decent. Nothing special but nothing to complain about either.

Nice and clean

This was an ok property. Nothing over the top. Conveniently located for a couple of nights.

Superb

The room was directly over the entrance. I did not sleep. The room was fully lit by the outside entrance lighting. I could hear full conversations by the people smoking outside. If someone arrived with music playing, it vibrated the room.

Passable

They do have a breakfast bar which is somewhat decent, the hot food mainly consisted of biscuits, smoked sausage, eggs, and some potato’s it stayed the same the entire 3 days, the doors get stuck when you walk in so you have to push them open, our room definitely needed some work and was pretty dirty, room service never brought our trash out once so it was over flowing by day 3, the room also had trash on the floor when we arrived, the couch in our room looked really dingy and could really use a cleaning, they did replace our towels though, but they never cleaned the room once. The pool was shut down because of to many people in the pool so we were only able to go once, the guy on our checkin day wasn’t very friendly, but I will say the other younger guys working at the front were very sweet, friendly, and helpful! I’d give them a 2 out of 5 because of the guys working the desk, I honestly don’t think I will stay at à la Quinta Inn again, the rooms look nothing like the photos, the lobby is pretty clean but the toilet in the lobby was out of order and full of poop the entire 3 days and the roof in the lobby was leaking during the rain, the elevator sounds like it was ganna break and there is only 1, they could defiantly use some maintenance and repairs! For over $100 a night i feel like motel 8 would’ve been the same experience for a better price.

Very good

Overall it was okay

Breakfast was not to good but the coffee was great. The breakfast

The room we stayed in was a suite and the first thing I saw when I opened the door was how extremely dirty the couch was. I ended up laying sheets over it just to sit on it. The room itself was not cleaned thoroughly either. Everything was grimy and dirty. The beds were comfortable though and allowed for good sleep. It was just disappointing to see how dirty it was because the hotel has good potential to be nice. I would recommend a few updates to the rooms.

Large and clean rooms. Friendly staff. Carpet in hallway was a little worn, as was the wallpaper. Could use a little sprucing up, but overall a decent stay.

Very good

We had a very enjoyable stay! The staff was very helpful and friendly. However, there were six people in our room. We had a little bit of a hard time getting more towels. If there are more than four people in their room, maybe make an exception with towels.

Friendly people good room decent breakfast

Bad

Nice and clean and close to shopping and food places

The breakfast was good. Room appeared clean. However when I took the iron board down there was a cockroach.

The breakfast host was extremely rude - to the point of yelling at me. The hotel appears clean in the lobby until you get to the hallways and rooms. My first room was a smoking room. The second room was a suite with a very dirty and stained couch. There is a smell all over the hotel. And the elevator made a terrible grinding noise. I would advise everyine to avoid this hotel

Overall, good experience. We had meetings all the time we were there so it was only to sleep.

The front desk person was friendly, polite, and amazing. He deserves a promotion or a raise

Exceptional

The morning counter person was great, super friendly. This young gentleman redeemed the staff for the stay even though I only spoke with him for a few minutes. The staff at check in, both counter people seemed bothered that I was there checking in. The male counter person was wearing flip flops which appears unprofessional. Evening staff was not friendly or inviting at all. I normally stay here 3 to 4 times a year, first bad experience.

Exceptional

The morning counter person was great, super friendly. This young gentleman redeemed the staff for the stay even though I only spoke with him for a few minutes. The staff at check in, both counter people seemed bothered that I was there checking in. The male counter person was wearing flip flops which appears unprofessional. Evening staff was not friendly or inviting at all. I normally stay here 3 to 4 times a year, first bad experience.

The guys up front was nice the room when we got there underneath the pullout couch was filthy. The mattress on the pullout couch was nasty. The whole second floor when you got off the elevator it smelled literally like death. I basically were forced to stay because it was nonrefundable and I couldn’t get on a switch to another hotel. I honestly do not recommend staying at this hotel, because it needs better cleaning stuff and maintenance staff because obviously they’re not doing their jobs.

Hotel was perfect for a weekend get away from Nashville my son enjoyed the pool the breakfast was good as well

Exceptional

Exceptional

Although the room was clean as usual, I was slightly perturbed being out in a room next door to a kids birthday sleepover. They were really loud and I typically come here to get peace. This time I didn’t get any but I didn’t want to be a part pooper. There was also this odor on the 2nd floor that I couldn’t quite figure out what it was but it wasn’t pleasant. Hopefully, I’ll get my quiet time the next time I visit. I’m there at least once a month.

Very good

Very good

The staff is the best part of this property. Beds are awful, hallways stink, old fixtures put in poorly and getting moldy. However, front desk staff, housekeeping, and breakfast staff are on point!

Very good

Nothing Everything the pillows had stains alone with sheets and bed ceiling had water stains couch look like a dog had eaten it we walked in then right back out we didn’t stay and they couldn’t tell us if we would get our money back wouldn’t recommend

Coffee is OK. Having a good decent. Breakfast is great to start the day.

Absolutely safe, great staff, my rppm could use a little TLC. Needs a refresh of ceiling and walls

Breakfast was good!

I didn’t eat the breakfast and I taxied in.

stayed in a long with sofa room so we would have 2 tvs. the king bed had a separate room with door so that was good . the pool was closed ( one of the reasons I got the place), the hotel is old so it has no ac. it was stuffy and muggy in the room luckily I could open the window ori wouldn't have been able to sleep but the window had no screen! the Internet/ wifi was a pain to hook up. the stairway smelled musty. bed was comfy.

Closest hotel to airport. Great price considering it’s

It can use some cleaning

Staff was rude. Need to contact management immediately pertaining who accessed my allocated room. Just ruined my trip overall wish I stayed elsewhere.

Hotel was perfect all around!

Was nice

Room wasn’t very clean

Note : this is a pet friendly hotel and the hallways stink like urine

Hotel was in a great area!

You get what you pay for…moldy pool, filthy carpet, and 2nd floor hallway had a horrible moldy smell too. We couldn’t use microwave in room bc it couldn’t be plugged up. The only good thing was the black gentleman who worked the lobby. He was very nice and hard working, taking care of guests. On the day of our departure 4/9 the lady setting up breakfast was extremely rude. We will not return

Clean room, staff was kind, plenty of parking, quick check in

Noisy

Very clean and peaceful

The lobby was nice. It would be nice for there to be somewhere to sit outside. The halls were never swept. The trash in the 2rd floor was never picked up. It was my families first time at this hotel. If we had to stay here again we would, only if we had to.

Room needs some maintenance and TLC. No towel bars or shelves to place shampoo, soap etc in the shower.

Great

GPS directions are incorrect, not the hotels fault. Check-in/out was smooth. Room reeked of chemical cleaner, but was clean and partially updated. No carpet, had laminate floor. No smart tv, but decent channel selection. Bed average, linens clean. Noisy, both hall and street/traffic noise at noticeable levels. Decor did not match at all. Bathroom: new vanity top and mirror with dimming border light, and heat to defog shower steam. No vent fan. Glass shower doors were clean, but tracks and frames were cruddy and molded. New shower head and wall surround nice, but caulk had mold and the pan was grungy and stained. No ice machine on 2nd floor (had to go to lobby). Breakfast was average with eggs, meat, potatoes, waffle irons, fruits, cereals, milk, and breads. Juice machine out of order. One coffee airpot was cold, one ran out and not refilled for a while. The one breakfast staff member could not keep up with Sat morning visitor load.

Very good

Stay was ok was a lay over stop for sleep and gone by 5am

It was a nice stay staff was very polite and the rooms were ckean

Our room was very clean and comfortable!! Highly recommend!

All around I loved my stay

Loved!

To make matters worse, Expedia is refusing to refund my money until they speak with a manager—but the manager won’t take any calls. So we’re stuck dealing with a disgusting situation and zero support. Save yourself the stress and stay far away from this property.

Broken shower head!!

Room 313 smelled really bad. There was mold in the bathroom next to the tub & in it. The tub had black mold, all around it. The water had no pressure. Paint peeling from ceiling, the pullout sofa bed is apparently 100 years old because it had springs that were showing through the mattress. The mini refrigerator leaked water all into the floor in the middle of the night. The air did not work in the room. It was miserable all night. The fan on the air-conditioning unit did not work. There was a tree outside the window that screeched on it all night. The elevator sounded like it was about to fall apart very scary. The breakfast was awful. They had no drinks other than milk. The orange juice, apple juice and cranberry juice machine was out and they had nothing to replace it. They had hot dogs in one of the breakfast containers for breakfast, eggs that were watered down. There was no bacon no sausage and the biscuits were cold. When checking out there was no staff at the front desk. I had to call just to get someone to come to the front desk so we could check out at 10:30 AM. This place is not somewhere you would want to stay. The indoor pool had oil all in it so you felt slimy when getting in or out. The cleaning staff was very loud in the morning when making their rounds to clean up the hotel the cleaning was very subpar. And they don’t change the sheets and blankets. Once you depart as long as they look clean, they keep them on the bed as to what a cleaning lady told me.

Seemed great walking into the lobby but once we got to our room it was disappointing. Trim falling off the wall, mold in shower, floor boards separating, couch appeared worn and stained and beds left a lot to be desired.

Room was gross. Unclean floors. Stained couches. Even had a dirty handmaid in the bed.

For the long hours he had been working, the employee at the front desk was quite cheerful and helpful. Breakfast could have been better as the juice machine was down and the waffle batter was too thick and couldn’t come out into the cup well. There was also mold on the pull-out bed in our room. Other than that, everything else was great and my family had a restful night.

Breakfast was good!

Staff was amazing and very helpful. We got a room with a pull out couch and that had seen some better days. Shower needed some attention but we just do a quick turn and burn so wasn’t horrible.

It was hard to find. The bed was uncomfortable. The elevator did not work very well. I would not stay at this hotel again

This was the perfect hotel for a one night stay with our 2 dogs while on our way home from Florida. Our room had a vinyl floor--perfect for our dogs. Everything was clean. The style and overall appearance are a little dated, but the room was clean and everything seemed to work fine. Dog walk area behind hotel and some nearby greenspace was really helpful. The breakfast was a typical hotel breakfast with a reasonable selection and a few good hot choices. We would be happy to stay here again.

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Great clean stay with the family.

Excellent service

Staff was very friendly

Room was not great, knob broken on heat/ac unit so ran VERY noisily while we were trying to sleep. Front desk lady was friendly and kind but I had to check in at 2:30 a.m. and couldn’t find anyone for a while. A man on the phone had told me that there would be an hourly charge for checking in at that time in addition to booking fee which upset me because it sounded like a scam but it was not assessed. Breakfast had a great selection and we were well fed. Plenty of easy parking.

The lobby was nice and breakfast was good. Plenty of parking. My room, however, left a lot to be desired. It had an overwhelming smell of pet cleaner. It had been remodeled but it was not left looking nice, looked like it hadn’t been completely finished - doors were scuffed, grout looked bad, etc. Carpets in hall looked old.

The breakfast was pretty standard, Sunday

Ok

Very kind front desk staff . Breakfast was perfect and stocked well and quickly replenished . Parking was easy and we were able to walk to a few restaurants and stores . Mikes Tavern was in walking distance and had a great happy hour . Will stay here again if on business

Clean room

7/10. Stayed mid March 2026- Beds were hands down the most comfortable beds we have slept on! The pool was cold, which was a let down. Breakfast was okay, they ran out @ 8:30am and we had to wait 30m to an hour for the food to be replenished. Elevator worked but sounds like it’s breaking down. Staff was awesome, loved them. Overall great experience, the building just seems a little run down. I would definitely stay here again though. Room was clean, beds- so amazing.

It was okay for a one night stay to get some sleep, not super clean and the floor was caving in our room. For the price was okay. Staff was nice. No smells. 3/5

The bed in the room leaned down and was hard to sleep trying to stay on the bed. Not much of a choice for breakfast. Everything else was great.

We had a very nice stay every staff member was nice to deal with and it was pretty clean I would recommend it to my friends

Breakfast was undercooked and lacked variety. The property was nice. The pool was fine.

We had a great stay. Rooms were clean. Staff was great.

The bedding did have a few holes. But the elevator really needed some maintenance. When it reached the top it would grind and shake. My husband actually preferred to walk up the stairs because of it.

Clean rooms, comfortable beds, friendly staff great breakfast

Clean rooms, good breakfast

Just stayed 1 night with kiddos. Pool was great, & the gym was clean. Everyone we interacted with was very nice as well!

Didn't have a full body mirror for some reason, and building was a little hidden but over all, the room was clean, the hotel wws clean and the staff was nice.

The hotel was very clean and they had a very nice breakfast

the room had bugs ... I reported this to the front desk and was told they were aware it was going to be a busy weekend and the manager had arranged to have the hotel sprayed on Monday... I killed more than 3 bugs each day of our stay... we had prepaid . very unacceptable.

The room was spacious and it seemed it was recently renovated. The hotel staff was very nice.

staff and amenitites

Room was clean. But not very clean. Smells of mildew. Kinda a dark room. Breakfast was good. Not much interaction with the staff.

I was terribly disappointed for a La Quinta. Not only did I find cockroaches there, but when I did not want to stay there, they said they could not do anything for me until the exterminator verified that there were cockroaches, even though I tried to show them the pictures if there was a way to share them here I would you guys need to do way better if you want to charge that much for your hotel rooms

Room clean, upon arrival desk clerk outside smoking. But came in immediately. No one at desk to get a receipt upon check out. Returned several hours later after check out to get something out of the freezer in room. The clerk was eating at a table in the lobby.

All around nice place to stay, very quiet and the staff go above and beyond!

Room was updated and nice for the money

The Room was damage, holes in the bathroom door and there were bed bugs in the bed found on the backboard and pillow. This property appeared very neglected compared to the La Quinta we have stayed in the past.

Clean room. Helpful staff. Great amenities

Good hotel. We enjoyed our stay for the weekend. Good location and near many restaurants and not far from attractions. Right by the mall as well. Breakfast was good and staff were friendly and helpful.

Great Location! Near shopping and food!

It was a good room, comfy bed, pet friendly. The bottom of the shower floor wasn’t cleaned well, and there was a towel that had some kind of dark brown stain on it.

The elevator was a little scary. And the breakfast gave you a variety of foods

As far as the room the floors are so messed up

Room clean.

Everything about this hotel and I mean everything is pure rubbish. It was a extremely dirty and should not be a place to house humans

Rooms were good for what we needed.

The room was spacious, but showed its age. The floor panels were loose in places and the bed and pillows were mediocre quality. The breakfast was disappointing as well and we weren’t able to fully take advantage of it as planned.

Very clean and accommodating

Person at front desk. He was so polite and answered all my questions

Necesita mantenimiento las instalaciones

The employee who checked us in was wonderful. The breakfast was top notch. However, we booked this room through hotels.com specifically because it said it slept 5 people. It did not. My daughter had to sleep on the floor. The wifi did not work on any of our phones or devices. The employee was new and had no idea why it wasn't working. The room was fairly clean. However, the ceiling above the shower was covered in mold.

Over nice stay and experience, nice breakfast

Clean room, adjustable quiet heat, delicious hot breakfast. We enjoyed the pool, too!

Staff is very nice and I got the type of room I requested (1sr floor near elevator) breakfast buffet is good room was clean had plenty of hot water and shower is nice Wifi worked and most important of all traveling as a single woman I felt safe there .Had a pleasant stay.

We’ve been staying at LaQuinta for years and at the beginning this location was in excellent shape. Over the years it has declined. The overall appearance is soiled and seems unclean. I know the staff works to keep things in order but the scents and appearance say otherwise

Nice and Friendly staff, The room was updated, looks like they renovated but the bathroom was not very clean or needs updating as well, breakfast was decent and really loved how welcoming the staff.

Staff very friendly. Beds nice and comfy. Breakfast was very good.

Vinyl flooring did not even meet on seams so you couldn’t walk on the floor

very good staff

We did not stay here after sitting in the lobby for 2.5 hrs they said they could never find our reservation and the manager would not accommodate us so we had to relocate

Friendly staff, room was large and clean.

We had a good experience, yummy breakfast and nice room. The location was good too. Thank you!

Easy check in.

The room was very nice

Clean room, friendly staff, and free breakfast was nice

Clean, well stocked free breakfast, great for families, wonderful staff. This is our go to hotel for all our trips to the Chattanooga area.

The room and staff very nice. Bathroom needs to be remodeled . Lots of patchesand mildew

Yes, the breakfast was pretty good. Getting to the hotel was not easy & did not feel safe.

Hotel is generally good value but bathrooms. Floors are very worn and room has odd smell so take your lysol

The breakfast was not to my taste. I do not care for powdered eggs and turkey sausage. The TV was extremely difficult to use. The internet was somewhat spotty.

The staff was courteous and helpful. The amenities were great. The breakfast was delicious.

♥️

No staff available to refill breakfast items during listed breakfast hours

Bed was uncomfortable seems very worn and in need of replacement. The area is tucked away off the main road but close to a lot of things. Some employees were amazing the night checkin wasn’t one of the amazing employees. Breakfast was good with nice options.

Room very old with a lot of wear and tear , people room next door partying all night . Manager went there twice , they still wouldn’t turn loud music at midnight we asked for another room . Manager seemed hesitant about moving us , he should of apologized after first complaint and said he would move us right away

Not the best. Poor breakfast. Poor condition of the room

Rooms need to be updated and cleaned much better. Spots found on the sofa bed mattress cover, shower had black dirt in corners, floors unstable, and water found at the end of the bed on last morning after rain over night.

Breakfast was good rooms are horrible

Great room and location for trip purpose

We loved it so much, very clean, nice pool.

dirty

Great weekend!

everything was good

Hotel staff friendly, room was clean. Shower could use an update overall would stay again

Great service

The place was awesome, could not ask for a better place to stay.

First room had a mold smell to it and the shower was very dirty. Stained furniture and carpet outside the room was gross. Asked for a different room and had the smell of cigars. Furniture was less stained but still dirty. Went to bed as quick as we could.

Shower pan is rusted, horrible paint job in bathroom. Stains (blood, or bowel) on mattress pad on pull out sofa bed. Room 220. Old a/c unit in room. What was sopposed to be a king suite, is just a regular room. Website says the bedroom is separate. It is not.

Great hotel

I have zero complaints. Would stay again.

Seemed more private. Close to dining options and shopping.

This hotel was wonderful, the staff was very friendly & helpful. We used the lobby seating area several times to have lunch & dinner with the kiddos and it worked perfect. The indoor pool was a huge hit too! If we’re ever in the area again, this will be where we stay. It’s also right off the main highway so easy access to everything.

However, they really need to clean up the stairs and the hallways. The carpet in the hallways on the 3rd and 4th floor are disgusting and should be replaced. The stairs need to be cleaned (shampoo the carpet!)at least once per month.

Quiet and convenient with parking at the door. Will stay again if in area.

Great staff

Good hotel for the price.

Appeared to be dried semen on walls around toilet. Mold on caulk in tub. Never again.

Honestly, didn’t like anything about it did not get room service to get towels make beds property with trash all over the place. I honestly don’t have anything nice to say about it.

This property was pretty amazing for the price! The breakfast was delicious and pretty good considering the price for the room. They had eggs every morning and some type of meat biscuits and sausage gravy. They also had your usuals like cereal and waffles and breads toast and bagels. The pool water was a little cold but that was really about the only bad thing about my stay.

Very clean and nice rooms. Staff were very nice and the pet friendly rooms were located on the 1st floor by the exits, which made taking your pet outside to use the bathroom convenient. Hotel is located near many restaurants and shopping locations as well.

It was quite

We arrived an hour and a half after our reservation time, to find that they didn’t even have our room ready. We waited, no biggie. Get to the room, signs of bed bugs on bed. We hesitantly agreed to a room switch. Switched to a different room, actual bed bugs!!! We left immediately.

was good

Crib is listed as an ammenity but they do not have any!!

Good hotle good location

Good place

We enjoyed our stay, the breakfast was good, only thing I could say is that you can easily hear neighbors nearby and room could've been cleaned a little better, floors seem like they were half swept and found 1 or 2 screws on the floor where we could've stepped on one. But other than that it was a pretty good stay and the staff was very friendly! Will look forward to checking in again soon!

None

1st shift front desk was yelling like crazy all over the place. Definitely going back to Holiday Inn

Was turned around they won’t book locals

Bed was nasty

Staff when checking in was rude and not friendly she also didn’t want anyone using the Pool when asked if it was closed the next day they had no knowledge of it being closed at anytime she did not greet us the first thing out her was Drivers License not Hello How are you nothing the check out Staff was pleasant to do business with. We checked in after 4pm.

Overall we had a great nights rest. Our bedroom could use some repairs. The wall by the bath tub needs repairs and the bath tub is very slippery. The floor has deep scratches. The bed and pillows were comfortable.

HOWEVER despite their website/listing saying they have cribs...they do not!!! We are on a road trip specifically booking places with cribs. The description quite explicitly says they offer cribs. I called the front desk to have one sent up and she told me they don't have cribs. I said, the description online clearly says you do. She replied, "Yeah everyone says that." So then I asked for extra pillows to try and make a border around my one-year-old on the sofa bed. She said they don't have extra pillows. I know this situation was unique, but I still belief it justifies docking stars. Change the listing description so parents aren't blindsided by lacking a safe place for their baby to sleep!!! Also, in what world does a reputable hotel chain not give you extra pillows.

Our stay was good. Only problem is if you have a pet coming with you be prepared to get a $75 charge for the pet. That they dont charge if you pay online.

Great in a nice area.

They neveremtiomed the new policies online and the staff was very rude about it and didn't even offer to help with a solution

Good

Nice stay and staff. Good morning breakfast too

Very clean room, lobby was also clean. We were disappointed that the pool was closed.

Indoor pool was a hit! Make sure it’s open. It was closed for part of our stay. Hotel was clean and quiet. Reasonable breakfast fares.

Booked a suite with 2 queen beds- It’s evident they have “remodeled” and added new things to old and dingey. Painted over water damage, mold where there should be water sealant and caulk. Old furniture painted over that needed to be tossed. Really disappointed. Mold on the ceiling that had clearly been smeared by housekeeping. The pull out couch was disgusting. Floors were sticky, no carpet but vinyl wood. The water took 3 minutes to get warmed up in the shower. The staff seemed so miserable. The elevator sounded as if it was going to fall at any given moment. Thankfully the beds were very comfortable and clean, and no bugs!

Very dated, carpet quite dirty

Great place! Clean and good hot breakfast!!

Wonderful stay. Quiet, friendly staff, great breakfast, and very close to a lot of attractions, and restaurants. Will most certainly stay here again if ever back in the area.

The hotel was nice and clean. The staff were amazing. The breakfast was great!!!

Tub didnt drain. Tv and remote did not work.

The room was clean. The bathroom had mildew along the ceiling as there is no fan/ventilation.

Very clean and the personnel were friendly and helpful. Great location close to the mall and a variety of stores.

Room was a bit run down but worked for my family and couldn't beat the price. Overall a good place to stay with a big family.

For almost $300/night I would expect less mold in the bathroom. It was terribly uncomfortable in bed and the sofa sleeper was stained and disgusting

Nice for a quick stay

Outside of that not a bad place to stay for a night or two.

The room was excellent for my mother and I. For the most part it looked very clean. I figured my mother could sleep in the bedroom on the king sized bed. Which was nice, clean and comfortable. I elected to sleep on the pull-out couch. That's where the delusion of cleanliness fell apart! The mattress cover was grossly stained and dirty, it looked like it had never been washed. I was willing to deal with the problem, just take the stained cover off and put a clean one on, no problem. Well... I took the mattress cover off, the mattress was nasty also. It had unidentifiable stains and what looked like blood stains. Very disappointed and severely grossed out!

We had a late check in. Staff was friendly and attentive. Quickly got us checked in and patiently waited for my kids to pick out their snacks before going to room.

Very clean and fast checkin

reciption lady name shelah very bad unprofesinal un manner bad

Common areas were good. Typical breakfast. Friendly Staff. Overall room condition poor. Water damage around tub in bathroom. "Upgraded" room could use a serious renovation.

I had a great nights sleep in a very comfortable bed. The entire place appeared to be very clean and I had a beautiful, private view outside my window.

Nice overall place. Rooms and batbroomsCould use a little updating. Staff were friendly.

Good things - the water is nice and hot. The queen beds were comfy. Bad things -There were stains on the sofa mattress, stains on walls. Sofa bed mattress was very springy, needs replaced. The floor by the window was soft, needs fixed. It would be better if the queen beds were closer to the door side of the room and sofa bed was closer to the window side for safety reasons.

Rooms were not very clean, hallway smelled like dog pee. Beds were extremely uncomfortable and old. staff closed the pool early one night, was told by one person it was to sanitize and by a different person it was cause of laundry. Neither made sense for why they needed to close it early. The pool was one of the reasons why we chose there was to have an indoor pool for our children. They didn’t have any extra pillows for the couch bed. The couch bed We pulled out was absolutely disgusting. The breakfast was good and the lobby was really nice.

Very nice

The room was clean and staff was friendly and ready to help. Breakfast was fresh and had great choices. Have stayed there before and will again.

Our stay was great. We had 0 issues from the start to end. Breakfast options were great with different options for my family needs. I would 100% recommend this hotel keep up its great qualities to stay at the top of our list if we have to come back in the future.

Everything was great except 2 details. The lighting in the room was to fluorescent. Hard to find a parking spot later in the evening. Other than that, it was safe, comfy and the staff was nice and accommodating. Very clean.

overall it was very nice

Nice quiet, very private area

Very nice

💕

This one - not so much! The desk agent was watching TV in the lounge area and acted put out like she was doing me a favor at check-in. The furnishings (bed, dressers, desk, etc., were tired and worn. One of the bedside lights did not work. And while I cannot say the room was dirty, it was not up to the standards of cleanliness I experience at most other LaQuintas. Bottom line - It was ABSOLUTELY NOT a $158.47/night hotel!!! The next time I have business in Chattanooga, I will be seeking different accommodations!

Personnel were friendly. Coffee was good. Great location

I’ve stayed here many times. The check-in staff have always been welcoming and helpful. Prior to my last stay, accommodations were satisfactory. Upon the last stay, The property appears to be declining: no lights in parking lot (2 of 4 nights) & a roach in the bathroom.

Maids knock on door so early, then they don’t come back later to clean your room even if you ask them too. They put in the computer that they cleaned the room and clearly didn’t touch it.

Monique was great

Our room really needed to be upgraded. The bathroom walls had areas just faling in, sink had no stopper so dont let anything fall in! Room 314. Lots of light under the door . Only decaf coffee. Chair in room not comforablw at all.

I like the cleaniness and the staff was very nice to us. The only thing I didn’t like was that i can hear the people running and walking on top of us

Great hotel stay would recommend

The property was very good, nice, and clean.

Breakfast was amazing

My room had a bad smell, there was hair and debris all in the shower, had to shove my door open, couch had a lot of stains and was flat and uncomfortable. They allow dogs which is fine except that it sounded like a kennel at times because multiple dogs were barking whenever a door opened. People hanging out in the parking lot at all hours of the night. Left something behind, called a few hours later and of course no sign of it. Staff was just there, no one was “friendly”. Some may ask did I report this, I did not, it’s the room they gave me and they thought it okay, but their standards seem to be low. I will continue to stay at Towneplace Suites down the street when I visit.

Very nice people. When my other son decided to stay over night we were able to get a room across the hall.

Nice place to stay

Very nice place for our stay. Room was ver good for our accessibility needs. Breakfast area and choices were wonderful. Only issue is the shower has shows long standing water damage to surrounding walls/ floor. Not a big deL for us but needs fixed before deteriorating further.

It was a great stay! We loved it! Will stay again!

They had a large selection of breakfast options. There was decent space in the room. It was comfortable. It was a good location too! I have stayed at several different hotels around Chattanooga while visiting family, and this was the best experience by far! They also have some pet friendly rooms available for pets to stay too.

TVs only had half the channels. Rooms were small and dated. AC didn’t work. Way over priced for the dump

Comfortable beds, good for a family passing thru. Bathroom was a bit dated but for what we needed it for worked great.

Front desk lady was slow amd in a bad mood. The pool was closed. Breakfast started at 7am. But Breakfast was good.

Repairs / maintenance below average. Really missed using swimming pool ( was murky then out of order / closed.)

Pool was out of service the entire time we stayed and no discounts given. The elevator shook and was loud. Manager refused any discounts after staff told us to talk to the manager about the complaints.

I was to stay with family and my plans changed so I ended up having to stay a couple of days at La Quinta. It was a very nice facility very accommodating and they worked with me and my situation. I will be back.

The front desk staff at night wasn’t exactly rude, but she could have been friendlier. She never said “thank you” or anything, and she often seemed upset. The room was smaller than I expected, but the price was reasonable. On the positive side, the bathroom was nice, and the toiletries were from a good brand. Housekeeping did a great job keeping our room clean and checking if we needed fresh towels, soap, and other essentials.

Location - good, price thru expedia - great, Large reason for booking here was indoor pool - but were told it was closed for pump repair after check-in. Huge disappointment - would have not booked here if it had been indicated on listing. Elevator makes a very concerning noise between 2-3 floor. No children channels offered on cable tv in room. Hotel is dated and repairs have been done to a lower quality but for a one night stay it will do.

We went to this facility to spend family time together and let the grandkids swim. When we checked in and asked where the pool was, we were not told that the pool was closed for maintenance. Clearly a nonstarter for us. Felecia Reid at the front desk saved our family time by reaching out to a sister facility in the area. My only complaint is that LaQuinta should have at the very least, provided a discount on the alternate location for the inconvenience l.

Nice room. Just a overnight stay.

Convenient for work purposes

Amazing customer service

Staff was very friendly and welcoming. Cleanliness of lobby and breakfast area were good and breakfast was very good. Cleanliness of rooms was not as good - items left by prior guest and stains and tears on sofa.

They were full but Couldn't get Xpedia to stop taking bookings. They don't allow people with local licenses to rent rooms. Really nice from the lobby though. Staff was courteous

It was in a great location to dining options