Red Roof Inn Hickory

My first room had bed bugs and no deabilt. If I would of seen the outline of a figure done is masking tape I would not have been surprised ! Very noisy and if there's bed bugs in one room they will all have them

Poor

Bad

Location The staff

Location The staff

Extremely dirty. Front desk staff with bad attitude. Sheets burnt with cigarettes. Horrendous odor of smoke and other substances in the room. Couldn't stay and asked for a refund.

It was easy to find and get to off of the interstate. The first room we were put in was disgusting. Different color stains and hair were all over the bed sheets and the pillows, the room smelled like weed, and there was a giant cigarette burn on the comforter. The lady at the front desk was very nice and put us in a new room immediately. It was better in that it only had one stain on the sheets and the comforter had some black marks, but no cigarette burns.

It was easy to find and get to off of the interstate. The first room we were put in was disgusting. Different color stains and hair were all over the bed sheets and the pillows, the room smelled like weed, and there was a giant cigarette burn on the comforter. The lady at the front desk was very nice and put us in a new room immediately. It was better in that it only had one stain on the sheets and the comforter had some black marks, but no cigarette burns.

The first room we had was really dirty then next room had no soap or anything in it. I couldn't take a shower if I wanted to

Beds were nasty & room not clean! Definitely not as expected! No single cup coffee maker in room. Property seemed as if high crimes happen there frequently and blood stains in the room reinforced that idea. Will never stay there again and if had not been absolutely exhausted upon arrival, I would gone to different location. Do not recommend - especially for a female alone.

Easy parking. Good location.

Very good

Price No coffee

No coffee

That I had to go to the Day Inns office to check in and check out. But, other then that it was a good stay.

That I had to go to the Day Inns office to check in and check out. But, other then that it was a good stay.

good location

Location was great. No soap in soap dispenser. Glare on TV when in bed with light on-----bad!!!!.

Location was great. No soap in soap dispenser. Glare on TV when in bed with light on-----bad!!!!.

Pleasant

Close to the event I was attending . No house keeping services,room wasnt cleaned or restocked with towels etc during our stay. Was a ton of night time activity tgat revolved around several nearby roo.s including drug sales and use as well as prostitution.

No house keeping services,room wasnt cleaned or restocked with towels etc during our stay. Was a ton of night time activity tgat revolved around several nearby roo.s including drug sales and use as well as prostitution.

Roach ran across the sink very loud and obnoxious outside

A lot

Very very dirty. There was people throwing up, smoking, and listening to music with there doors open in their cars in the parking lot. Everyone was staring and it was a very uncomfortable environment to be in. I paid for a non smoking and got a room with cigarette burns on my bed and stains.

The staff was friendly but the outside sign says ECONOLODGE. Very confusing!

The staff was friendly but the outside sign says ECONOLODGE. Very confusing!

I come back and forth from Georgia to North Carolina and I have gave this place plenty of chances. But this time the heat didn't really work. And it was really cold in North Carolina and the bed and the room was so cold. I was too tired from driving and just wanted to get some rest. The heat didn't work and the thin and with the no heat.

I come back and forth from Georgia to North Carolina and I have gave this place plenty of chances. But this time the heat didn't really work. And it was really cold in North Carolina and the bed and the room was so cold. I was too tired from driving and just wanted to get some rest. The heat didn't work and the thin and with the no heat.

It has bad reviews but honestly it's a decent hotel. I only wish my room would have had a fridge. Otherwise, a decent place to crash. I'll stay again. Needs a fridge for drinks and sandwich stuff.

It has bad reviews but honestly it's a decent hotel. I only wish my room would have had a fridge. Otherwise, a decent place to crash. I'll stay again. Needs a fridge for drinks and sandwich stuff.

Okay room Rude staff and charged twice!!

Okay room Rude staff and charged twice!!

Compared to my my last day it was way much better the room was more cleaner I liked it that room I remember that 1:38 he was way better than my last time much better room cleaner newer. In the front desk clerk she's my favorite this lady here I think it's Christian she's my favorite. Very helpful very professional. I don't have much to complain about this song compared to my last time.

I'm sick that's the only thing i didn't like

I checked in on Friday and I wasn't able to get clean sheets and towels. When I checked in I went to 3 different rooms that wasn't cleaned. Clean sheets and towels and the front desk person said that I couldn't get clean sheets or towels.

.

.

Found a roach, no microwave, no coffees maker. Loud thumping music during the day and hollering loud commotion at night.

Found a roach, no microwave, no coffees maker. Loud thumping music during the day and hollering loud commotion at night.

There wasnt a fridge or microwave in the room. The heat took forever to kick on the first night.

There wasnt a fridge or microwave in the room. The heat took forever to kick on the first night.

The room was severely neglected the heat didn’t work the thermostat was broken didn’t know weather I was turning the heat on or off the was no smoke detector in the room there was dried food on the microwave but the worse part was the roaches in the room we ended up leaving we just couldn’t stay there my suggestion DO NOT go to Redroof inn or econo lodge..

The room was severely neglected the heat didn’t work the thermostat was broken didn’t know weather I was turning the heat on or off the was no smoke detector in the room there was dried food on the microwave but the worse part was the roaches in the room we ended up leaving we just couldn’t stay there my suggestion DO NOT go to Redroof inn or econo lodge..

Yes

Yes

Staff at desk was inappropriate and arrogant. Staff was not available at 3:00 pm time to check in do I was not pleased about it. Then after arguing with staff , she refused to give me a room . To have a pleasant k staff at the desk and accommodating.

Clean room. New furniture

The manager told me that I would be receiving a refund through hotels.com, that was false. The room was incredibly sub par. The only plus side was the homeless in the parking lot didn’t break in my truck. I’m very disappointed with my stay and I would not recommend this place to anyone. I hope to see this building condemned and tore down.

The manager told me that I would be receiving a refund through hotels.com, that was false. The room was incredibly sub par. The only plus side was the homeless in the parking lot didn’t break in my truck. I’m very disappointed with my stay and I would not recommend this place to anyone. I hope to see this building condemned and tore down.

Last wknd I booked a room on booking and paid for it on the booking app like I always do,show up to check in late at night after busting my ass working w my kids and fiance,to be told they didn't receive my payment bc the booking app sends a mobile credit card n it was denying it,they wanted money up front and I told them I paid online I'm not giving them more money,the lady told me I had to contact customer service for booking to see what's going on,w it being so late I wasn't able.to contact no one until the morning,well my fiance had to spend $120 at another motel,the last of what we had,now I been trying to get ahold of someone at Red roof in and booking is to get my money back,and they are avoiding us..hmmm ? seems kind of fishy to me.I will get my money back!! I will never stay there again,n I do not recommend this place to no one,not only have I been booked a room that was being worked on and the bathroom was destroyed and had.to go back to the office late at night to get another room,they never have hot water,they are infested with cockroaches,it don't feel like they clean the rooms properly,the bathroom ceilings are filled with black mold and honestly I feel it made me sick to even sleep in the rooms,it's ghetto n drug glory over there

The Rooms not clean a lots of pet hairs , a lots of stinky bugs. I have to change room .

Dirty, heater and cable kept going on and off

FREEZING ROOM

FREEZING ROOM

Checking out on weekend we weren’t told that they don’t open the office until 7:30 am. Waited around 2 hours(was supposed to be gone by 6 am so tried to check out at 5:30 am). Then got told we could have just left our key in our room.

Checking out on weekend we weren’t told that they don’t open the office until 7:30 am. Waited around 2 hours(was supposed to be gone by 6 am so tried to check out at 5:30 am). Then got told we could have just left our key in our room.

Room climate was good

Room climate was good

Room looked ok initially . Dropped something and had to move the bed. Dead bugs and dust. Bathroom had been remodel but ceiling had mold issues above the sink. A huge bug came from the ac unit and killed it. Told the check out lady and she said she would talk to housekeeping. Partying in the lot where the room was. At 3am it woke us up, peaking on doors and walls. It was more of a working company hotel than a hotel regular tourist to stay at. Half was red roof inn and the other econo lodge. The prices they had listed in hotel was 69.00 a night go figure. Will not stay or recommended it.

Room looked ok initially . Dropped something and had to move the bed. Dead bugs and dust. Bathroom had been remodel but ceiling had mold issues above the sink. A huge bug came from the ac unit and killed it. Told the check out lady and she said she would talk to housekeeping. Partying in the lot where the room was. At 3am it woke us up, peaking on doors and walls. It was more of a working company hotel than a hotel regular tourist to stay at. Half was red roof inn and the other econo lodge. The prices they had listed in hotel was 69.00 a night go figure. Will not stay or recommended it.

Clean rooms

Clean rooms

There were bugs, not organized very well, noise is not dealt with

Convenient to shopping and food N/A

Convenient to shopping and food N/A

Did not like the Staff. Rude and hateful.

Did not like the Staff. Rude and hateful.

Convenient to shopping and food. There were a lot of sketchy people roaming around the parking lot

Checked into a single room. Floors were dirty and sticky. Bed linens were damp and filthy, the decorative cover was ragged and had cigarette burns on it. They traded me out for a double. Linens were stained, but clean i think. Floors were at least not sticky, but not clean. The room is nasty. Please clean these rooms. I drove 11 hours today and i didnt have the energy to find someplace else. Was looking forward to a hot shower but after seeing the tub I couldn't do it.

Checked into a single room. Floors were dirty and sticky. Bed linens were damp and filthy, the decorative cover was ragged and had cigarette burns on it. They traded me out for a double. Linens were stained, but clean i think. Floors were at least not sticky, but not clean. The room is nasty. Please clean these rooms. I drove 11 hours today and i didnt have the energy to find someplace else. Was looking forward to a hot shower but after seeing the tub I couldn't do it.

Got this room for my brother who just needed a night of rest. When I went in the comforter was dirty and food marks in the wall and curtains. It smelled horrible like pure smoke. There is no microwave so he could warm up his food. The environment was confusing because I paid for Red Rood Inn but it said Incono Lodge. I wouldn’t stay here but again my brother just needed a night of sleep. I’m a high class woman. I normally stay in resorts.

Got this room for my brother who just needed a night of rest. When I went in the comforter was dirty and food marks in the wall and curtains. It smelled horrible like pure smoke. There is no microwave so he could warm up his food. The environment was confusing because I paid for Red Rood Inn but it said Incono Lodge. I wouldn’t stay here but again my brother just needed a night of sleep. I’m a high class woman. I normally stay in resorts.

Unsafe

Unsafe

Crack dealers outside our room playing with dice all night

Crack dealers outside our room playing with dice all night

Are you sure that you want me to rate the room?

Are you sure that you want me to rate the room?

Cig holes in sheets. Blankets stained. Disgusting dirty

Cig holes in sheets. Blankets stained. Disgusting dirty

Things appeared clean and new in the pictures, but didn't hold up under inspection when I arrived. The bed looked neat, but there was a hole in it. There was a working fridge, but the microwave and TV didn't have a working wall socket. The bathroom and shower were neat, but the shower smelled. All of the light fixtures worked, but the bright street lights outside came in around the curtain. I was uncomfortable most of the time, and my clothes smelled after hanging in the room. Also, my first room was at the back of the property, where it was dark, the bed was low to the ground, and the neighbors were talking loudly. After I complained, I moved closer to the office. There are regular residents here who complain loudly about outsiders. I saw the police when I arrived, and there had been a dog fight, so don't bring your dog. A motel is still a motel at the end of the day. Take it or leave it. The good news? The wifi was okay and there was a Starbucks next door.

Things appeared clean and new in the pictures, but didn't hold up under inspection when I arrived. The bed looked neat, but there was a hole in it. There was a working fridge, but the microwave and TV didn't have a working wall socket. The bathroom and shower were neat, but the shower smelled. All of the light fixtures worked, but the bright street lights outside came in around the curtain. I was uncomfortable most of the time, and my clothes smelled after hanging in the room. Also, my first room was at the back of the property, where it was dark, the bed was low to the ground, and the neighbors were talking loudly. After I complained, I moved closer to the office. There are regular residents here who complain loudly about outsiders. I saw the police when I arrived, and there had been a dog fight, so don't bring your dog. A motel is still a motel at the end of the day. Take it or leave it. The good news? The wifi was okay and there was a Starbucks next door.

Grounds were not clean, dog poop every where. Beds were very hard, heat did not work. Mold in bathroom. Do not recommend this motel. People yelling all night, outside.

Grounds were not clean, dog poop every where. Beds were very hard, heat did not work. Mold in bathroom. Do not recommend this motel. People yelling all night, outside.

Awful. The room smelled of old smoke. The bed spread and sheets had burn holes in them. The door was hard to open. People were loud. Will not stay again

Awful. The room smelled of old smoke. The bed spread and sheets had burn holes in them. The door was hard to open. People were loud. Will not stay again

Staff was very friendly and helpful for the entire duration of our stay.

Staff was very friendly and helpful for the entire duration of our stay.

My key card to the room only worked half the time. There was junkies next door so there was foot traffic all night. Banging knocking on doors. Had woman offering if I wanted “company” or not

My key card to the room only worked half the time. There was junkies next door so there was foot traffic all night. Banging knocking on doors. Had woman offering if I wanted “company” or not

This hotel was probably the worst Ive ever been to. There are not enough words to describe the experience. Basically the cleaning was non existent. The hotel lets "down to earth" people use it. The entire lot screams homeless encampment. The only saving grace was the hotel clerk Jennifer but at the same not really. She told me id recieve a partial refund for the conditions my room was in. Its been over 10 business days and still no refund. The thing thats tops it off is the fact that they make you sign a no smoking wavier and agreement you pay for damages if you do smoke in the room. My room smelled like cigarettes, there was cigarette burns in the mattress protector. Luckily we took pictures. Also when I asked for new sheets because the ones we had were stained they gave me another pair that also had stains on them. We ended up going to Target an buying new sheets. Dont waist your money on this rundown junk of a hotel. Youll be sorry.

This hotel was probably the worst Ive ever been to. There are not enough words to describe the experience. Basically the cleaning was non existent. The hotel lets "down to earth" people use it. The entire lot screams homeless encampment. The only saving grace was the hotel clerk Jennifer but at the same not really. She told me id recieve a partial refund for the conditions my room was in. Its been over 10 business days and still no refund. The thing thats tops it off is the fact that they make you sign a no smoking wavier and agreement you pay for damages if you do smoke in the room. My room smelled like cigarettes, there was cigarette burns in the mattress protector. Luckily we took pictures. Also when I asked for new sheets because the ones we had were stained they gave me another pair that also had stains on them. We ended up going to Target an buying new sheets. Dont waist your money on this rundown junk of a hotel. Youll be sorry.

This is by far the worse place I ever stayed. Very unsafe, very unclean and expensive for the money. If I knew such horrible conditions I would go somewhere else. Will never stay at Red Roof and I won't recommend anyone else

This is by far the worse place I ever stayed. Very unsafe, very unclean and expensive for the money. If I knew such horrible conditions I would go somewhere else. Will never stay at Red Roof and I won't recommend anyone else

my experience was nothing short of terrible. Upon arrival, I quickly discovered that my key cards would not work, and every time I left the room, I had to return to the lobby to have them reactivated—this happened in freezing 30-degree weather! also, I had serious privacy concerns. The guests next to me were incredibly intrusive. Every time I pulled up to my room, they would stand outside, peering into my car. Even worse, when I opened my door to the room, Id catch them peeking through. It made me feel extremely uncomfortable and unsafe. One individual decided to sit in a chair directly in front of my door, smoking. I would have had to brush up against him to even stand in front of my door, which felt uncomfortably invasive and inappropriate, especially considering there was plenty of space on the other side of his door to sit.To make matters worse, I was wrongfully accused of my puppy barking all night. I work as a 24-hour remote travel agent, so if there had been any noise, I wouldn't have been able to do my job. On top of that, when I ordered DoorDash, the delivery driver was instructed not to knock, yet someone still did and very loudly,he informed me that it was the "guy next door", I have messages to prove this. I was threatened to leave due to false complaints from guests who are possibly under the influence,so I will not hesitate to extend my services and request a formal inspection of the property.

my experience was nothing short of terrible. Upon arrival, I quickly discovered that my key cards would not work, and every time I left the room, I had to return to the lobby to have them reactivated—this happened in freezing 30-degree weather! also, I had serious privacy concerns. The guests next to me were incredibly intrusive. Every time I pulled up to my room, they would stand outside, peering into my car. Even worse, when I opened my door to the room, Id catch them peeking through. It made me feel extremely uncomfortable and unsafe. One individual decided to sit in a chair directly in front of my door, smoking. I would have had to brush up against him to even stand in front of my door, which felt uncomfortably invasive and inappropriate, especially considering there was plenty of space on the other side of his door to sit.To make matters worse, I was wrongfully accused of my puppy barking all night. I work as a 24-hour remote travel agent, so if there had been any noise, I wouldn't have been able to do my job. On top of that, when I ordered DoorDash, the delivery driver was instructed not to knock, yet someone still did and very loudly,he informed me that it was the "guy next door", I have messages to prove this. I was threatened to leave due to false complaints from guests who are possibly under the influence,so I will not hesitate to extend my services and request a formal inspection of the property.

We called the office to try to have the bed sheet changed but nobody answer.,so my husband decided to go there..the person ins on get tablet.. seems that she doesn’t believed my husband so she gave him a bag to come grab the sheet and take back to her…when my husband went back.. she was like..”are you sure it’s not you guys who did it” my husband was like.. “we just checked in and haven’t even slept yet”..so she moved us to another room in the first building..decent room.. but walks are thin.. and we can hear anyone walking by the door or even talking

We called the office to try to have the bed sheet changed but nobody answer.,so my husband decided to go there..the person ins on get tablet.. seems that she doesn’t believed my husband so she gave him a bag to come grab the sheet and take back to her…when my husband went back.. she was like..”are you sure it’s not you guys who did it” my husband was like.. “we just checked in and haven’t even slept yet”..so she moved us to another room in the first building..decent room.. but walks are thin.. and we can hear anyone walking by the door or even talking

Okay, was not smoking free.

Okay, was not smoking free.

Dirty property grounds dated rooms old linens. Ac barely works. Two crappy towels. Front desk staff is super helpful and kind.

Dirty property grounds dated rooms old linens. Ac barely works. Two crappy towels. Front desk staff is super helpful and kind.

The place is old smell pee the mattress too many homeless around

The place is old smell pee the mattress too many homeless around

The whole floor in my room was nasty and sticky and the bed sheets and covers had burn holes and nasty looking stains on them and the mattress itself and I went to office as soon as walked in my room and asked for mop to clean floor and needing new bed linens to not get the mop or even room service to clean floors the whole time I was booked for and then the microwave was broke down and the staff at desk no help as anyone else I asked for help there other then to give me room key and paperwork to sign and I paid $125 for one night and would have left if I could have canceled and could have got a refund but that was the rules for cancelling my reservation for the night.

The whole floor in my room was nasty and sticky and the bed sheets and covers had burn holes and nasty looking stains on them and the mattress itself and I went to office as soon as walked in my room and asked for mop to clean floor and needing new bed linens to not get the mop or even room service to clean floors the whole time I was booked for and then the microwave was broke down and the staff at desk no help as anyone else I asked for help there other then to give me room key and paperwork to sign and I paid $125 for one night and would have left if I could have canceled and could have got a refund but that was the rules for cancelling my reservation for the night.

Not a good area. Felt very uncomfortable and unsafe. Not a very nice hotel at all. The one staff member we saw was very friendly though.

Not a good area. Felt very uncomfortable and unsafe. Not a very nice hotel at all. The one staff member we saw was very friendly though.

I was traveling from NY and had to drive to Asheville for a wedding... but the woman at the front desk was kind of rude and not so welcoming at 1:30pm when I arrived and asked if I could check in early as I had to get changed. She said absolutely not - so I drove to Asheville, changed in the car. Drove back out and luckily the overnight staff member was kind and nice given the situation. I only got to sleep 3.5 hours before having to drive to CLT to fly out. When I woke up - there were little critters walking around near the bathroom... so that didn't make me happy. I guess you get what you pay for right. The bed was comfortable and they had nice pillows... so that was a plus for them.

I was traveling from NY and had to drive to Asheville for a wedding... but the woman at the front desk was kind of rude and not so welcoming at 1:30pm when I arrived and asked if I could check in early as I had to get changed. She said absolutely not - so I drove to Asheville, changed in the car. Drove back out and luckily the overnight staff member was kind and nice given the situation. I only got to sleep 3.5 hours before having to drive to CLT to fly out. When I woke up - there were little critters walking around near the bathroom... so that didn't make me happy. I guess you get what you pay for right. The bed was comfortable and they had nice pillows... so that was a plus for them.

Bath tub dirty. Cigarette hole in comforter, shades were broken. Graffiti on the walls. Room 113.

Bath tub dirty. Cigarette hole in comforter, shades were broken. Graffiti on the walls. Room 113.

No view as they gave away my room before I got there. I had booked and paid online and by the time I got there they had given away my room. I was from out of town working as a nurse and had to get sleep for my next shift. The lady (if you could call her that) at the desk was extremely rude. Basically told me"Oh well, I gave your room away" When I explained I had already paid for the room she stated" well I dont have a room for you" I asked for my money to be returned immediately so I could get another room somewhere but she got her manager on the phone and manager said " just because you book and pay for a room does not guarantee you have a room" . Obviously this was the first time I had heard of that because I thought when you buy something you actually get it. FYI, place on the outside was GROSS,, dog feces in the grass in front of the office, people hanging around outside their doors smoking marijuana. Just gross.

No view as they gave away my room before I got there. I had booked and paid online and by the time I got there they had given away my room. I was from out of town working as a nurse and had to get sleep for my next shift. The lady (if you could call her that) at the desk was extremely rude. Basically told me"Oh well, I gave your room away" When I explained I had already paid for the room she stated" well I dont have a room for you" I asked for my money to be returned immediately so I could get another room somewhere but she got her manager on the phone and manager said " just because you book and pay for a room does not guarantee you have a room" . Obviously this was the first time I had heard of that because I thought when you buy something you actually get it. FYI, place on the outside was GROSS,, dog feces in the grass in front of the office, people hanging around outside their doors smoking marijuana. Just gross.

Had to get a new key every night. Parking was ridiculous. 18 wheeler took up almost all one row of parking. Sheets were washed but all stained.had one set of towels for each room. No cleaning available.

Had to get a new key every night. Parking was ridiculous. 18 wheeler took up almost all one row of parking. Sheets were washed but all stained.had one set of towels for each room. No cleaning available.

For 6 nights they never cleaned the room, they didn't give us clean towels

For 6 nights they never cleaned the room, they didn't give us clean towels

When I got to hotel reservation was canceled per management but i was not notified or changed and still waiting on my refund

When I got to hotel reservation was canceled per management but i was not notified or changed and still waiting on my refund

We went to an event and due to storm they had no power. I went to check in location had stated they had just turned power on internet was down and could not check in. I requested to just cancel as they understandably had not cleaned the rooms. She said ok. The next day i received a charge on my card for room that was supposedly canceled. They refused to refund charge

We went to an event and due to storm they had no power. I went to check in location had stated they had just turned power on internet was down and could not check in. I requested to just cancel as they understandably had not cleaned the rooms. She said ok. The next day i received a charge on my card for room that was supposedly canceled. They refused to refund charge

Manager walked out while registering people. She came back 10 minutes later. Bed linens had burnt holes.

Manager walked out while registering people. She came back 10 minutes later. Bed linens had burnt holes.

Owner should have been there for help. Front staff needing trained. Policies not clear. Understand the hurricane challenges, but now is the time to shine

Owner should have been there for help. Front staff needing trained. Policies not clear. Understand the hurricane challenges, but now is the time to shine

It wasn’t dirty but it did have a smell and roaches I cut my trip short there. The staff was pleasant at check in but when I went back in the office to get my key recharged there were all the signs up that made me feel like it wasn’t safe

It wasn’t dirty but it did have a smell and roaches I cut my trip short there. The staff was pleasant at check in but when I went back in the office to get my key recharged there were all the signs up that made me feel like it wasn’t safe

Awful. We got there at 11PM and left by 11:45 PM because it was sketchy and dirty. Thats an understatement.

Awful. We got there at 11PM and left by 11:45 PM because it was sketchy and dirty. Thats an understatement.

No

No

I will say that the inside of the rooms were clean. However, the outside of the hotel is old and in dire need of repairs. There are people walking around at all times, doing God knows what. The staff was super friendly and accommodating. Our room was very clean, the only issue we had was the toilet not flushing well.

I will say that the inside of the rooms were clean. However, the outside of the hotel is old and in dire need of repairs. There are people walking around at all times, doing God knows what. The staff was super friendly and accommodating. Our room was very clean, the only issue we had was the toilet not flushing well.

Good for it's price and close to I-40.

Good for it's price and close to I-40.

Customer service was so bad we left and didn't even stay. We only paid for one night just to take a shower right before a family gathering. The receptionist did not even disclose the time of the check-in before I bought a one-night stay. I wasted my points and money.

Customer service was so bad we left and didn't even stay. We only paid for one night just to take a shower right before a family gathering. The receptionist did not even disclose the time of the check-in before I bought a one-night stay. I wasted my points and money.

It was pretty pleasant, decent area accommodating for the money

It was pretty pleasant, decent area accommodating for the money

This stay was for my sister.

This stay was for my sister.

Everything

Everything

The staff is rude abs they wanted us to stay there knowing they had bugs and when we cancelled they charged us anyway. I’m disputing it.

The staff is rude abs they wanted us to stay there knowing they had bugs and when we cancelled they charged us anyway. I’m disputing it.

Excellent

Excellent

Nice place to stay for the money

Nice place to stay for the money

It was great

It was great

I requested a non smoking room. The comforter had cigarette holes in it. Dead roaches. If you want to remodel a place, then remodel completely.

I requested a non smoking room. The comforter had cigarette holes in it. Dead roaches. If you want to remodel a place, then remodel completely.

There was a big brown spot on the floor of the tub. It needed regrouting and had some mold. I would not use that shower. There were dead bugs on the floor. The clerks, evening and morning, were not interested in being helpful. I would never stay here again and that shower should be replaced before ever renting that room again.

There was a big brown spot on the floor of the tub. It needed regrouting and had some mold. I would not use that shower. There were dead bugs on the floor. The clerks, evening and morning, were not interested in being helpful. I would never stay here again and that shower should be replaced before ever renting that room again.

Everithing was nice

Everithing was nice

Cockroaches, spiders, mold, door key card problems.

Cockroaches, spiders, mold, door key card problems.

Cigarette burns on the bedding, toilet didn’t function properly and I had to bail out water from it in the middle of the night because it overflowed. I ended up checking out the night before I was scheduled to leave because I just could not take it. The woman in the office said that she would submit a request for a refund but she didn’t seem very enthusiastic or sincere, as she was distracted by her guest that was hanging out and smoking in the office with her.

Cigarette burns on the bedding, toilet didn’t function properly and I had to bail out water from it in the middle of the night because it overflowed. I ended up checking out the night before I was scheduled to leave because I just could not take it. The woman in the office said that she would submit a request for a refund but she didn’t seem very enthusiastic or sincere, as she was distracted by her guest that was hanging out and smoking in the office with her.

It smelled like cigarettes.

It smelled like cigarettes.

Was ok this time around different person working but i keep paying for a reservations for a king room microwave and fridge both times have gotten a room without both

Was ok this time around different person working but i keep paying for a reservations for a king room microwave and fridge both times have gotten a room without both

I already wrote a review tried submitting it for it to bring me back here to start all over. All i want is my refund or a refund of 3 free night because thats what i deserve

I already wrote a review tried submitting it for it to bring me back here to start all over. All i want is my refund or a refund of 3 free night because thats what i deserve

Very good

Very good

Quiet Comfortable 10/10

Quiet Comfortable 10/10

Was not please and sounded sketchy for a fee of $20 cash for arriving early for my reservation which I arrived at 4pm.

Was not please and sounded sketchy for a fee of $20 cash for arriving early for my reservation which I arrived at 4pm.

There is no hot water or water pressure and that scares me because i dont know how they are sanitizing the linens and towels because the towels and sheets are brown now they were white

There is no hot water or water pressure and that scares me because i dont know how they are sanitizing the linens and towels because the towels and sheets are brown now they were white

The staff is always friendly & eager to assist. The rooms are updated & always clean.

The staff is always friendly & eager to assist. The rooms are updated & always clean.

I’ve been staying here every weekend for the last 12 weeks for work, and everything has always run smoothly. The staff is friendly & super helpful, my room is always clean, and it is generally a safe & quiet area.

I’ve been staying here every weekend for the last 12 weeks for work, and everything has always run smoothly. The staff is friendly & super helpful, my room is always clean, and it is generally a safe & quiet area.

Roaches in the rooms & covers & sheets were dirty

Roaches in the rooms & covers & sheets were dirty

Cockroaches everywhere! And I mean everywhere!!!!

Cockroaches everywhere! And I mean everywhere!!!!

Clean quiet

Clean quiet

A bit dirty roaches

A bit dirty roaches

I got charged $20 for a 15 min early check in! And when asked was told it varies on staff. Mind u $20 had to be in cash and not on record. Yes stupid me! Then to notice microwave was broken and fridge was dirty as hell. They had no explanation on the early check in fee! She just said it depended on staff and the company changed on day to say basis. My opinion…..she pocketed the $20! I WILL NEVER STAY HERE EVER AGIN!! Oh wait let me say i killed a couple cockroaches too!!!

I got charged $20 for a 15 min early check in! And when asked was told it varies on staff. Mind u $20 had to be in cash and not on record. Yes stupid me! Then to notice microwave was broken and fridge was dirty as hell. They had no explanation on the early check in fee! She just said it depended on staff and the company changed on day to say basis. My opinion…..she pocketed the $20! I WILL NEVER STAY HERE EVER AGIN!! Oh wait let me say i killed a couple cockroaches too!!!

For the price, I would have expected much better- smokey, dirty, didn’t feel safe

For the price, I would have expected much better- smokey, dirty, didn’t feel safe

I liked everything about the stay and the staff was alsome

I liked everything about the stay and the staff was alsome

Bugs in the room so we went to another hotel.

Bugs in the room so we went to another hotel.

The smell in the room was terrible

The smell in the room was terrible

My stay at Red Roof in Hickory was better than I expected. The owners and staff go above and beyond to help Us have any and everything we need and want.

My stay at Red Roof in Hickory was better than I expected. The owners and staff go above and beyond to help Us have any and everything we need and want.

Property had roaches !

Property had roaches !

Clean rooms. Nice atmosphere.

Clean rooms. Nice atmosphere.

Expedia ruined my reservation, red roof inn was dirty, drug deals were going on in the parking lot, the staff was extremely rude

Expedia ruined my reservation, red roof inn was dirty, drug deals were going on in the parking lot, the staff was extremely rude

Management knew of the pest problem but still booked the room. Very Greedy. When I complained the management they admit of pest problem and changed the room, but the new room also has a broken toilet drain so checked out. Management refused to issue refund. I will strongly advise to choose another Hotel for better experience.

Management knew of the pest problem but still booked the room. Very Greedy. When I complained the management they admit of pest problem and changed the room, but the new room also has a broken toilet drain so checked out. Management refused to issue refund. I will strongly advise to choose another Hotel for better experience.

The staff r great

The staff r great

Great stay great rates

Great stay great rates

The staff are great!!!

The staff are great!!!

Place is ok I’ve stayed here alot

Place is ok I’ve stayed here alot

No towels in room when first arrived. Stayed there for 5 days never once had housekeeping to even visit. Was asked to bring towels down when need more because they had no laundry service. My cards didn’t work everyday. Has to get multiple cards everyday. Everytime you try to visit front desk they are away and the door locked.

No towels in room when first arrived. Stayed there for 5 days never once had housekeeping to even visit. Was asked to bring towels down when need more because they had no laundry service. My cards didn’t work everyday. Has to get multiple cards everyday. Everytime you try to visit front desk they are away and the door locked.

Nop

Nop

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Room was basic and clean. Some room issues: TV would not display video or audio, the toilet was difficult to fully flush, A/C controls wouldn't allow fan speed changes, and saw brown roaches on Sunday AM just prior to departure

Room was basic and clean. Some room issues: TV would not display video or audio, the toilet was difficult to fully flush, A/C controls wouldn't allow fan speed changes, and saw brown roaches on Sunday AM just prior to departure

No one was available for check in. Called multiple times. Was calling Hotels.com to cancel reservation before someone finally showed up. Extremely inconvenient and frustrating.

Need new appliances , bed sheets and quilts

Seen several cockroaches. Had to go through 3 rooms just to get a somewhat clean room. Staff was great up to the point of checking out. We were given a hard time about getting the 100$ cash deposit back.

It was very affordable

pleasantly surprised no problems

It's pet friendly. Property is in the process of renovations. Appliances and fixtures are old. Towels and bedding are stained. Improvements are little and cosmetic.

The property seems to be in the process of renovations. The room we stayed in looks cosmetically redone for the most part.

The staff is very helpful.

I like that they allow pets.

Great service very pleased

It was all good

safe stayed here many years and quality has gone down and price way up will look elsewhere for future trips

quick easy off 40

This property is tragic and desperately needs renovations. I took a shower in the half-working bathroom and checked out in under 2 hours.

Awful smoke and room have cockroach make me anger why cuz my daughter have kidney failure can cause sickness weakness that's why give star 1

Cockroaches on wall and bathroom

We found cockroaches on the wall and bed on the third night not just one room but both room canceled one but kept the other.