Hermitage Inn
About Hermitage Inn
Hermitage Inn is located in Hermitage, 1 mi from The Hermitage and 1 mi from The Hermitage, Home of President Andrew Jackson. All rooms come with a TV. Each room comes with a private bathroom. The nearest airport is Nashville International Airport, 5.6 mi from the property.
Amenities
- Dry cleaning
- Self-service laundry
- Smoke-free property
Reviews
Many guests have expressed dissatisfaction with the cleanliness and safety of the hotel, citing issues such as dirty rooms, mold, bed bugs, and suspicious activity. However, some guests have praised the staff for being friendly and accommodating.
- Friendly and accommodating staff
- Affordable price
- Dirty rooms and bathrooms
- Safety concerns due to suspicious activity
- 3/5
You get what you pay for here and it was an inexpensive solution to an unexpected stay. There are no frills but you didn't pay for any. I couldn't shower because my shoes stuck to the bathroom floor and u was afraid to get in the shower. Office staff was super nice.
- 1.5/5
Stinky,funny smell when you walk into the room. Checking out customer service guy was VERY rude. The office called the room phone on/off all through the night till morning disrupting our sleep.
- 1.5/5
Stinky,funny smell when you walk into the room. Checking out customer service guy was VERY rude. The office called the room phone on/off all through the night till morning disrupting our sleep.
- 1/5
That the air didn't work n the refrigerator
- 1/5
That it was close to stores n restaurants. That the air didn't work n the refrigerator
- 4.5/5
Superb
- 4/5
Nothing to dislike
- 4/5
It was quiet and the staff is very friendly. Nothing to dislike
- 0.5/5
They tried to charge me $50 for every visitor
- 5/5
The location the room and my friend from Reception
- 0.5/5
They tried to charge me $50 for every visitor
- 2.5/5
Clean and comfy Out of style
- 2.5/5
Clean and comfy Out of style
- 2.5/5
Passable
- 2/5
Disappointing
- 3.5/5
I
- 0.5/5
Bad
- 5/5
Excelente
- 5/5
Exceptional
- 1/5
Terrible place to stay
- 4.5/5
Nothing to dislike
- 4.5/5
It had a microwave and a mini refrigerator Nothing to dislike
- 4/5
Very good
- 0.5/5
Bad
- 0.5/5
It was nasty didn’t even sleep bed was nasty bathroom was worse Didn’t like anything worst experience ever
- 0.5/5
The entire area is terrible
- 0.5/5
Absolutely nothing The entire area is terrible
- 0.5/5
It was nasty didn’t even sleep bed was nasty bathroom was worse Didn’t like anything worst experience ever
- 1/5
There was a fire hazard in my room
- 0.5/5
Location Strong unpleasant room smell. Dirty towels and linens. Floor dirty. Bathroom didn’t lock or stay closed.
- 3.5/5
Tub & toilet not clean
- 2/5
The gas station across the street and it being close to stores How they're disrespectful and rude to people and they don't listen to the online prices they try to charge you more than what it really is
- 0.5/5
Everything
- 5/5
Nice and quiet No complaints
- 3/5
Mote was alright for the price but it looks a bit unsafe
- 2/5
room was very neglected someone talking loud all night outside
- 5/5
cheap outdated
- 3/5
room okay staff kind
- 3/5
room nice no amenties
- 3/5
staff okay gave me room i asked no amenities
- 1/5
FILTH....nasty nasty electrical outlets and light switches so disgusting. Chair and ottoman were filthy and threadbear. Sloppy painting, screw holes in walls. Electrical switches did not work. Scarey looking people everywhere. Front desk people were unfriendly. Very little English. I was appalled, disgusted and fearful!!
- 3/5
room smelled (smoking room) bugs and spiders key stop working they kept having to open door until one attendant had to change battery in door while my husband was sleeping
- 1/5
Wouldn’t stay here even in the worst pinch. We were having trouble finding a room for the night as I’m here on a car purchase. Door keys didn’t work & manager expected us to come all the way to the front each time to get in our own room. Was also told to leave my door unlocked if that was too inconvenient? He was extremely rude when we just ask if we could refund the room. Upon going inside anyways the mattresses were dirty, falling apart, ashes and burns in a “non smoking” room, mildew all over the shower, toilet was nasty and generally just unsafe.
- 3/5
Bed so uncomfortable
- 1/5
Horrible
- 4/5
Clean. Ended up extending our stay and being told wed have to check out and check back in at 3pm... turned out to be nonsense. Still pretty ridiculous staff arent very well informed
- 3/5
Quiet
- 3/5
Quiet location
- 4/5
COMFORTABLE BED,& GOOD AIR CONDITIONING IN THE ROOM I HAD
- 3/5
GOOD AIR CONDITIONING IN ROOM I GOT BUT, THAT'S ABOUT ALL, REMOTE DIDN'T WORK WITH TV MICROPHONE IN ROOM DIDN'T WORK PROPERLY NEITHER, VERY LITTLE LIGHTING IN THE ROOM I GOT,& THEY'VE STILL NOT DONE ANYTHING ABOUT TWO SEPARATE PREVIOUS ROOMS I BOOKED ONLINE THAT I WASN'T ABLE TO ACTUALLY USE CAUSE ONE THE DOOR DIDN'T LOCK AT ALL & THE AIR CONDITIONING DIDN'T WORK IN THE OTHER ROOM I BOOKED ONLINE SO I BASICALLY WASTED A LOT OF MONEY ON TWO SEPARATE ROOMS AT THE HERMITAGE INN THAT I DIDN'T GET TO USE DUE TO REASONS I'VE ALREADY STATED IN THIS MESSAGE
- 0.5/5
Well I extended our stay and booked room for --- dollars and got to the front desk and then they charged me 85 that was fine cause a 20 dollar pet fee. And when all that was done clerk told me I still owed 20 dollars for pet fee.
- 4/5
COMFORTABLE BED WITH GOOD AIR CONDITIONING COULD'VE BEEN A LITTLE LESS ON THE PRICE OF THE ROOM WITH TAXES INCLUDED THAN WHAT IT WAS
- 4/5
ROOM I GOT ( THAT I STAYED IN A PREVIOUS NIGHT)HAD GOOD AIR CONDITIONING IN IT,&A COMFORTABLE BED, DIDN'T HAVE ANY NEW TOWELS, WASHCLOTHS, OR TOILET PAPER IN IT WAS A LITTLE BIT HIGH PRICEDFOR THE TWO SEPARATE NIGHTS I STAYED IN IT SHOULD'VE BEEN LOWER PRICED WITH ALL TAXES INCLUDED THAN WHAT I PAID FOR THE ROOM FOR TWO SEPARATE NIGHTS...
- 4/5
GOT A ROOM (WITH TWO SEPARATE SINGLE BEDS IN IT)ON BOTTOM FLOOR WITH AIR CONDITIONING THAT WORKED GOOD & THE DOOR LOCKED AS WELL TOO BUT THE PRICE I PAID FOR IT WAS TO MUCH SHOULD'VE BEEN LOWER THAN IT WAS ( LIKE FROM FIFTY&NO MORE THAN SIXTY FIVE WITH TAX INCLUDED, NOT ALMOST EIGHTY DOLLARS WITH TAXES INCLUDED LIKE I PAID),&SHOULD HAVE SOME DIFFERENT MOVIE CHANNELS HBO CINEMAX SHOWTIME,ON THE TV TOO FOR THE PRICE THEY CHARGE PEOPLE FOR THEIR ROOMS, MAYBE OFFER SOME KIND OF SPECIALS TOO!
- 2/5
THE ROOM I WAS IN THE AIR CONDITIONING WOULDN'T STAY RUNNING,IT DIDN'T GET THE ROOM COOL AT ALL HARDLY KEPT SHUTTING OFF, RESET IT SEVERAL DIFFERENT TIMES BUT IT STILL KEPT SHUTTING OFF, DIDN'T COOL THE ROOM LIKE IT WAS SUPPOSED TO DO,THEY HAD TWO MICROWAVES IN ROOM BUT ONLY ONE WORKED, DIDN'T HAVE ANY WASHCLOTHS IN THE ROOM THE TOWELS IN IT WERE DIRTY THE BED SHEETS WEREN'T VERY CLEAN EITHER, THE ROOM (#117) THAT I STAYED IN, DEFINITELY WASN'T WORTH THE PRICE I PAID FOR IT AT ALL WHATSOEVER BUT THEY WOULDN'T MOVE ME TO A DIFFERENT/BETTER ROOM, THE AIR CONDITIONING WORKED LIKE IT WAS SUPPOSED TO DO,SAID WASN'T ANY AVAILABLE,DUE TO THE AIR CONDITIONING NOT COOLING THE ROOM LIKE IT WAS SUPPOSED TO DO I DIDN'T GET MUCH REST CAUSE HAD TO RESET IT RESTART IT SEVERAL DIFFERENT TIMES THREW OUT THE NIGHT & EARLY MORNING,WAS DEFINITELY THE ABSOLUTE WORST STAY I'VE HAD AT THE HERMITAGE INN,IF YOU STAY THERE DON'T GET ROOMS #106, DOOR WON'T LOCK, #116, REMOTE WONT WORK WITH TV IN THE ROOM & VERY LOW WATER PRESSURE TOO, #117 AIR CONDITIONER DOESN'T COOL THE ROOM KEEPS SHUTTING OFF, ASK FOR OTHER ROOMS THAN THESE ALRIGHT IF NONE ARE AVAILABLE THEN GET A FULL REFUND &A FREE ROOM RENTAL AT A LATER TIME SO WHAT HAPPENED TO ME WON'T HAPPEN TO YOU OKAY, I'M GOING TO LET STAFF KNOW ABOUT AIR CONDITIONER IN THE ROOM I HAD SEE IF THEY'LL GIVE ME"A FREEROOMRENTAL",WHEN I WANNAUSE IT,SINCE I HADTODEALWITHTHEAIRCONDITIONERNOTWORKINGPROPERLY,KEPTSHUTTINGOFFNOTCOOLING THEROOM, I WAS IN ATALL
- 2.5/5
I didn't like that the attendants were rude. I didn't like the $20 upcharge if you wanted to stay over on top of the hotel charge. I didn't like being marked no show when I arrived and checked in
- 4/5
GOOD AIR CONDITIONING COMFORTABLE BEDS, REMOTE CONTROL DIDN'T WORK WITH THE TV IN THE ROOM I HAD NOT ENOUGH LIGHTING IN THE ROOM OR ENOUGH WALL OUTLETS TO USE EITHER NOT ENOUGH PLACES TO GET SOMETHING TO EAT AT LIMITED TRANSPORTATION TOO HAD CITY BUS & UBER/LFYT OR WALK THAT'S IT, POOR LOCATION FOR A MOTEL, ROOMS ARE NOT WORTH WHAT THEY'RE RENTED FOR,THEY SHOULD BE CHEAPER, OFFER SPECIALS ETC.
- 1/5
I pulled all of the covers off and checked for bed buds. If it hadn’t been for the terrible thunder storm that was going on, I would have left!
- 5/5
It was cool stay when I got there it was clean and really didn't mind the stay
- 0.5/5
Some of our belongings was stolen and manager and owner refused to do anything about it
- 3/5
THE ROOM I GOT WASN'T CLEAN, I COULDN'T LOCK THE DOOR NEITHER & THE STAFF WOULDN'T MOVE ME TO ANOTHER AVAILABLE ROOM ON THE BOTTOM FLOOR NEITHER THEY LIED & SAID THEY'RE WASN'T ANY OTHER ROOMS AVAILABLE THEY WERE ALL RENTED FOR THE NIGHT BUT THAT WAS A LIE THERE WERE SEVERAL DIFFERENT ROOMS STILL AVAILABLE ON THE BOTTOM FLOOR AVAILABLE I COULD'VE MOVED TO THAT WASN'T ANYONE IN AT ALL WHATSOEVER WHEN I CHECKED IN YESTERDAY EVENING,THEY JUST DIDN'T WANT TO MOVE ME OVER TO ANY OF THEM SO,THEY LIED BY SAYING THERE WEREN'T ANY OTHER ROOMS AVAILABLE FOR ME TO MOVE TO BUT THERE WERE SEVERAL DIFFERENT ROOMS ON THE BOTTOM FLOOR AVAILABLE I COULD'VE MOVED OVER INTO SO I WOULDN'T HAVE TO STAY IN A UNSECURED ROOM ALL NIGHT LONG LIKE I HAD TO DO SINCE THEY WOULDN'T MOVE ME OVER TO ANOTHER ROOM ON THE BOTTOM FLOOR THAT WASN'T RENTED AT ALL WHATSOEVER
- 4/5
I HAVE ALREADY ANSWERED THIS IN THE AFOREMENTIONED QUESTIONS I'M NOT GOING TO STATE THEM AGAIN OR SAY THEM AGAIN ALRIGHT
- 2.5/5
The guy up front in the mornings was rude and tried to overcharge me
- 1/5
There was a blackout and I couldn’t use electricity for all night. And the room is so dirty.
- 0.5/5
The staff at the front desk
- 0.5/5
Nothing very dirty and unsafe
- 5/5
Love the fact it is so quite inside the rooms.
- 2/5
Hair and tub and in drain. Dust n dirt around baseboards. Sink and faucet dirty. I accidently stepped on carpet barefooted...ewwwwww! Unless that carpet had just been cleaned and wasn't quite dry yet...No, just ew! I didn't even look at the sheets eye list, put my blankets right on top of the comforter. And put my pillows on top and slept in between my blankets! I was traveling with the last of my belongings. Do my new home and all I wanted was just to be able to take a nice hot bath or shower, and I couldn't even step inside of that shower because it was disgusting. Oh and yes I do have pictures.
- 1/5
There was no lobby. To check in, you go to a window and give your credit card through a drawer, like a drive-up bank teller. That says something about the neighborhood. The room was dark and unpleasant.
- 4/5
Nothing Unique
- 1/5
Bed bugs, no towels or wash cloths, dirty room , drug dealers every time I step out my door trying to sell me crystal meth, woman and man fighting
- 4/5
The room was okay but there was no towels in the room
- 2/5
Looks very run down, and not family friendly
- 5/5
Everything
- 5/5
Easy
- 3/5
I’m sure it was really great 30 years ago.
- 5/5
On the bus line
- 2/5
They were cigarette burn Mark all over the side of the tub. The floor was sticky. I refused to take my black white because I did go for the cheapest thing I could find and just wanted some sleep and a shower provide washcloth or bathmat. Just a hand towel and a couple towels, a body bar for soap nothing else Cleaner might’ve given it their best half assed job and made the bed. I didn’t take pictures because I literally just wanted to sleep and get out of there
- 1/5
Something out of a horror movie
- 3/5
The bathroom was dirty, the bathroom door banged up and my sheets were dirty. The electral outlets were unsafe and spider webs were in the corner of the ceiling. The cleaning crew was rushing us out 10mins before checkout. It was Cheap to stay there so I Guess you get for what you paid for. Thanks
- 1/5
My family and I stayed at this establishment for 2 nights, moving from out of state and are awaiting the close of our new home. The parking lot was clean. There was a big spider by the door when we walked in, the room smelled of mildew(saw a little mold on the ceiling after we settled in) and whatever else was in there. There was another spider on the bathroom door and then we found another up on the ceiling. Some unknown dried up liquid in the shower/tub area and what looked like dried up urine on the bottom inside of the bathroom door. This place made me ITCH just being in here. We are military veterans and have seen some stuff in places we've been but this takes the cake far as hotels. We had blankets and slept on top of the bedding(theirs felt damp). The guy at the night desk charged me an extra $80 for the 2 nights we stayed for my mom and son who was helping us put a 26' moving truck worth of stuff in storage, it wasn't even worth the $120 per night that they already charge! This was a waste, I wiped down every surface in the bedroom area. I didn't sleep because I was worried about spiders getting on us as I already had a medical emergency 2 months ago from a spider bite and now have to carry an Epipen around with me. We were already dog tired from packing up a 2 story house and moving, too tired to ask for another room. Don't believe the pictures, I went for that after looking at the reviews. This place needs a real over haul or a tear down.
- 1/5
Don't ever stay here!! So many things to say. But I have things to do today and it would take me hours! Bottom line.....This is the worst place I've ever stayed!!! You've been warned!!
- 3/5
The property was fairly clean and located well for my travels. The room worked out well enough. The plug on the bath tub was missing - so I had to stuff a wash cloth in to hold water.
- 2/5
It’s very obvious this place is on the rundown side. Our feet were filthy after walking around barefoot for just an hour, the furniture is very tired, the fridge didn’t work, and the microwave was rusted. The sheets had several small holes in them, several small stains and the towels were stained as well. When we went to turn on the shower it the spigot was not affixed to the wall. We asked for a non-smoking room, and it’s very obvious this room has previously been smoked in. Unfortunately, this was the only place within our budget for a quick overnight stay.
- 5/5
I got a great night's sleep, they had ice for my cooler, and happy to answer my questions. I decided to stay another night and they made it so easy.
- 2/5
Poorly kept up with room appearance. No plug to bath tub drain only access to shower. Hole in side of bath tub, hole in bathroom door.
- 5/5
It was amazing
- 1/5
Bad
- 5/5
Good
- 3/5
As a solo female i did not feel completely safe as the oroperty looked full of guys hanging around
- 2/5
Found a meth pipe in the room took it to the front desk and they said just throw it in the trash it'll be okay like it's a normal everyday thing
- 1/5
Filthy place. Cigarette burns everywhere, thinnest towels, no one even swept our room, mildew hair and mold all over the bathroom. It was the worst place and should definitely not be rated above 1 star.
- 1/5
No hot water black mold
- 4/5
Clean cheaper room
- 5/5
Just stayed overnight was clean.
- 5/5
The staff have been so lovely, from start to finish. They went above and beyond to accommodate every single thing and have great attitudes. The beds are comfortable, the room gets dark as coal, and the shower is nice and hot. Very comfortable stay!
- 1/5
It had bed bugs.. my son is coved in bites .. we left at 3:00am and paid twice the amount for another hotel .. it took us 5 tries to find a place that late in the morning.. I am pissed to say the least ..
- 5/5
Nice place for a good night sleep and hot shower. Have a few people lingering. Westay to myself so no worries for Us.
- 3/5
The chair and ottoman were very dirty and beat up. The bed was comfortable but the sheets had stains on them. The towels were small, thin and rough--more like oversized hand towels rather than something you could dry off with after a shower. When we checked in we did it through a window and pass-through drawer like at a prison. The stairwells smelled liked urine.
- 1/5
I wanted inexpensive, but not risk your life inexpensive. Sketchy guests and dirty room with cigarette burns in the comforter and sheets. Carpet had several “stains”, bathroom door had a fist size hole in it. Pretty sure this place should be condemned. ABSOLUTELY DO NOT STAT HERE!
- 4/5
It was pleasant. And the staff are courteous.
- 5/5
Awesome staff, quiet and comfortable.
- 2/5
Bed was comfortable
- 1/5
I did not like finding a used needle, baggie of dope(amphetomine), not a dollar bill folded with a line of dope ready to do in it. All was under the mattress.
- 5/5
This property is an excellent resource for travelers looking for quick accommodations at a good price. Having stayed several times while in the area for work, I've enjoyed prompt and attentive service, and seen how much they property has been renovated and greatly cleaned-up in what used to be a dicey area. Taj Mahal? No, but a charming place to rest as your journey winds on.
- 1/5
I did not stay due to the conditions and would like my money back!
- 4/5
It's pretty much what you expect from a motel. No frills but did the job for the night.
- 1/5
Tried checking in and I paid for 2 rooms with double beds wanted me to take 2 rooms with singles. There was trash everywhere. Shopping carts like homeless living on the parking lot. People screaming all night long. Wanted non smoking rooms got stinky smoking rooms. The room was hot and stinky. Dirty bathrooms. No Kleenex, shampoo or coffee. Ice machine was all they had. Front desk was locked and you dealt with Drive up window. Pictures on web site are diseaving. Very disappointing.
- 5/5
As always when I stay, staff very out going and anytime I have an issue it is handled promptly and efficiently
- 5/5
My partner and I stay here a lot. Stag always kind and make every attempt possible to make sure that we have everything we need
- 5/5
Regular guest, always friendly and get the room I like. Comfortable bed.
- 3/5
Very affordable! Front desk very nice
- 1/5
Crappy hotel ut you get what you oayw for. I didnt take a shower thwee because it was so nasty.
- 2/5
booked through Expedia to save money, because I booked online, they charged me $20, so really no savings -- floor dirty, been here several days, the phone didn't work for 2 days, several staff have a hard time understanding english
- 1/5
Stay here just for one night and will never stay again! Extremely dirty place! Noise from the road all night long! Staff barely speak English and mostly don’t understand you.
- 3/5
For a budget motel, I've seen worse. I've also seen much better.
- 5/5
Stay here often. Staff very pleasant and willing to make changes. I always feel comfortable when I stay
- 1/5
Didn't stay went elsewhere!!
- 1/5
Very disappointed with the property. Not what I expected. Luckily I was there for only a night. Will certainly not return or recommend to a friend.
- 2/5
On top of that, the water temperature was finicky at best and the floors were not properly cleaned before we got there. Don't stay for more than one night if you can help it.
- 3/5
O
- 1/5
This hotel should not be offered on your website, very not safe place to stay and does not meet up to your standards probably, I wouldnt stay there for $20 again
- 2/5
Quite
- 1/5
It was nasty
- 1/5
This place needs to be remodeled
- 1/5
This is the worst hotel even
- 5/5
Always friendly. Comfortable beds and a nice HOT shower
- 1/5
Didnt stay
- 2/5
Had to check in at 3pm at a window outside , lobby closed sign says use night window to check in. It was maybe in the 30’s when we checked in. At check out it was in the 20’s no one at the window no one came to the window a man and woman I assume were cleaning the rooms and they took my room key.
- 5/5
Friendly staff at check in as always
- 5/5
It was great, beds comfortable and great customer service
- 5/5
Friendly staff!!
- 5/5
Very easy check in, usually get the room I request. Comfy bed
- 1/5
The room smelled bad. The sheets were dirty. The bathroom smelled like sewage. The was floor dirty.
- 2/5
I payed the regular price once i arrived the told me it was an extra 30 dollars for dog, make an extra 60 an night. Then the bedding had wholes all in. The area was a mess and shady, i only felt safety due to having two dogs with me
- 1/5
Hotel had no parking available and room was not clean. Heater did not work. Light in the bathroom did not work. Overall worst place I have stayed.
- 1/5
I probably slept 1.5 hours. There was so much racket, talking and yelling all night. The room was so nasty I could not even take a shower.
- 1/5
I knew it was gonna be rough pulling in but I woke up feeling like I was being bitten. Today I have bites all over me. The health department should visit this place
- 2/5
Unsafe area and looked dirty but staff was friendly
- 1/5
Very sketchy hotel and the surrounding also. Got a smoking room by accident and it was nasty. Room furniture was old and damaged. Shower was gross and unsanitary. Staff unable to switch rooms. Literally drove away 15min after checking in.
- 1/5
Unfit for living
- 2/5
Not so goodwe stayed one night then added one more night got told we had to leavers then come back and check in at 3
- 2/5
I was back in the hood for a night at this place sheesh.
- 2/5
The air conditioning was about the only saving grace. Room was filthy, staff came in to clean after I had already gotten into the room and told me to sit down so they could mop. Thin walls and thin doors connected to noisy neighbors. Would not stay again.
- 5/5
Would come back. Clean motel.
- 5/5
Awesome place
- 1/5
We eft two days early. We felt unsafe. No internet for 24 hours.
- 1/5
The property look nothing alike online… As soon as I walked in I left and I did not get a refund and I’m livid
- 4/5
Cheap and clean. Table tv fridge microwave. All the things u need- bed was not comfortable tho. Good place on a budget and is across from gasstations and a hooters
- 2/5
We requested a downstairs room with one king-size bed, which was paid for upon booking. Upon arrival, we were told no downstairs rooms were available. Once in our room, it had two full-size beds and not a king as paid for…which my husband and I had to sleep in separate beds. The carpeting was filthy, turning our feet black after walking on it barefoot. The air conditioner did not work very well and took over 3 hours to cool our room, which was extremely warm when we entered it. The shower did not work well, as when the shower was on half of the water still came out of the faucet below.
- 1/5
I did not get out of my Uber at this hotel. There was 3 huge men obviously up to no good, throughout the parking lot. One of these men had an on obvious gun on his waist. Terrible. They refused to give me my money back as I would not even check in. I am a single, small white female. Absolutely should not even be on Expedia. 0/5.