Hawthorn Suites by Wyndham Las Vegas/Henderson
About Hawthorn Suites by Wyndham Las Vegas/Henderson
Located between Las Vegas and Henderson and only minutes from the Strip, this pet-friendly hotel offers air-conditioned guest rooms with free WiFi. Each room at Hawthorn Suites Las Vegas includes a cable TV with a DVD player and ironing facilities. A microwave, a refrigerator and a coffee machine are also provided in each room. Hawthorn Suites Las Vegas features a daily free hot breakfast buffet, as well as a complimentary dinner social on Wednesday evenings. Guests at the Las Vegas Hawthorn Suites can relax in the 24-hour indoor pool or work out in the 24-hour fitness center. For some excitement, guests can walk next door to the Mystic Lodge Casino and Sports Book. McCarran International Airport is 25 minutes' drive from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the staff and cleanliness, while others report issues with the rooms and facilities. Many guests mention problems with the carpets, bathrooms, and furniture in the rooms, as well as issues with the hot tub and elevator.
- Friendly and helpful staff
- Clean rooms
- Dirty and worn carpets
- Bathroom issues, including mold and broken fixtures
- 3/5
Upon arrival the staff was nice and helpful. Hotel was ok. You get what you pay for.
- 5/5
Good
- 3/5
The only complaint was that we saw a homeless couple taking advantage of the ice machine in the main lobby.
- 5/5
Breakfast bed
- 3/5
Well, the reviews I read prior to booking were pretty spot on. The staff was incredibily pleasant and helpful! Check-in process was easy. Beds were very comfortable. Breakfast was what you would expect from a hotel breakfast, so it was ok. On the other hand, the property is VERY dated. The hallway carpets are disgusting! They haven't been shampooed in years. Carpet in the rooms is also not very clean. Air conditioner worked well but had a terrible smell. They painted a lot of the doors and handrailing with brown paint which is peeling something awful and looks terrible! Over all it wasn't a terrible stay but I probably wouldn't book there again.
- 4/5
Clean room, good front desk staff
- 5/5
The room cleans and the staff very helpful
- 4.5/5
Superb
- 5/5
The lunch was great. N/a
- 4/5
Staff was great.Breakfast was very good.It's nice to have a kitchen to save a little bit in a town like Vegas. Pool and hot tub well maintained
- 5/5
Exceptional
- 2/5
Disappointing
- 3/5
The carpet was dirty and had stains everywhere on it!
- 4/5
Quiet location, quiet stay meaning little noise from other rooms this is based staying 3 nights
- 3/5
The staff were very helpful and friendly. The breakfast was adequate. The room was clean but the overall appearance of the hotel was shabby. It needs an upgrade. The carpets in the hallway and the tile in the lobby were really dirty.
- 5/5
Exceptional
- 4/5
Exactly what we needed.
- 5/5
I loved the location... you could walk to a few restaurants nearby. Minimart/groc/gas across the parking lot. Movie theater 5 min away. Las Vegas strip only 20 min away! The breakfast pretty good. My little kitchenette saved me so much money by not having to eat out often!!! Highly recommend it!!
- 4.5/5
Superb
- 0.5/5
They took my money and did get to stay
- 4/5
It was closed to everything
- 2.5/5
Passable
- 4/5
Niice room, very friendly staff. We had a very early flight to catch and the desk clerk prepared coffee and set out some of the breakfast items early for us.
- 3/5
a basic hotel for a reasonable price. the breakfast was better than I expected.
- 5/5
Exceptional
- 1.5/5
People smoking in the hallway, unclean rooms, pretty terrible
- 1.5/5
People smoking in the hallway, unclean rooms, pretty terrible
- 0.5/5
They took my money and did get to stay
- 4/5
Carpets needed to be replaced or at least cleaned.
- 3.5/5
I came at 3am and front desk was still open!
- 5/5
Calm atmosphere. Nothing. Everything was good.
- 5/5
Calm atmosphere. Nothing. Everything was good.
- 4/5
Better than we expected. Room clean and spacious. Breakfast was good with either bacon or sausage each day.
- 4/5
It was everything I wanted an inexpensive motel to be. Thebreakfast buffet was quite good (though i prefer sausage to bacon crisps). I like that the motel is in walking distance of small grocery mart.
- 4.5/5
Superb
- 3/5
Property needs to be updated
- 2/5
The beds were tidy, water pressure was good. However, there was a big trash bin in the hallway that was left there full and smelly. The floors in the hallway were filthy. The hallway smelled like smoke eventhough you sign something sayno smoking. The towels didn't smell fresh. There was a floss pick in the a/c. The TV had no signal so I had to use my phone. This place needs an overhaul. The person (Hudson) at the counter was friendly.
- 5/5
Good peoples
- 4/5
Had to change rooms twice. I had added a night prior and told it would be the room with kitchen for all 3 nights, but gave us smaller room. Moved us. Then toilet was running if lever not pushed up after flushing. Child used toilet and it blocked for few minutes and then cleared but water running continuously caused overflow and flooded bathroom and entrance. No maintenance available so moved to a room with no kitchen.
- 3.5/5
Good
- 5/5
Absolutely love my stay in my room was excellent clean absolutely surprised the most comfortable bed. I’ve slept in years.
- 2/5
The hotel is in dire need of a cleaning and general maintenance.
- 5/5
Breakfast Was Great Real Friendly Staff Thank you Just Over Priced
- 1/5
Hotel is not clean! Toilet in room did not always flush. I chose to not let my Son swim because the pool did not appear to be maintained or kept the cleanest. Our feet were black from walking barefoot in our room! The shower and tub were rusted, the shower continuously dripped, the floor in the bathroom was not clean! Definitely will not stay there again!
- 5/5
Exceptional
- 5/5
Provided everything we needed and expected. I would stay here again
- 4/5
Very good
- 4/5
Carpets are dirty throughout the hotel. Our shower was very noisy when we moved in it.
- 4/5
Very good
- 1/5
Where do I start, our bed linens were stained. Carpets all over the hotel was dirty and paint was chipped of doors and walls. Our shower tub was clogged, and the tub felt so unstable and creaky every move made a loud noise. It almost felt as though the floor was going to give out below me. The pillows were not firm at all, it felt like a bunch of cotton balls inside a pillow case. There were blood stains on the ironing board. I will never stay here again.
- 1/5
People at the front were very helpful.
- 3/5
Just an old hotel. Even with Wyndham having it, its not up to their standards i dont think.
- 4/5
Breakfast had some variety, it could have been warmer. The staff was excellent. The carpets need to be cleaned.
- 5/5
Exceptional
- 5/5
Breakfast was great!
- 4/5
Staff was friendly and helpful.
- 4/5
Good value
- 4/5
Good experience overall. Besides the property itself just being older, it was clean, nice pillows, good breakfast and very nice staff. One thing to note, I left a bag in my room when we checked out and the cleaning staff had turned it in to the lost & found when I went back to look for it the next day. That kind of thing goes a long way for me, restores faith in humanity!
- 4.5/5
Superb
- 1/5
Upon check in the lobby looked nice and the staff was pleasant. Once we got to our room and opened the door there was a weird smell in the room. My boyfriend make a cup of coffee in the room and the coffee pot smelled like it was on fire. The coffee and tea tasted burnt. On our way out that night we stopped by the front desk to ask for a different coffee pot. The gentleman behind the desk replied he couldn't do anything about it until morning when housekeeping came in. No one ever brought another coffee pot to our room. We found the foul smell it was coming from the refrigerator. We also witnessed a drug deal go down out of our window in the back of the hotel. When we woke up on Sunday morning the TV wasn't working. I went down to the front desk to ask if anyone could assist. Her response was it is 7 am on a Sunday morning and I am the only one here and CAN NOT help you. Needless to say we checked out early because we didn't want to stare at a blank TV until checkout. The best thing about this hotel was the indoor pool and jacuzzi. I would NOT recommend this hotel to anyone! I have never stayed at a hotel where they don't have on site maintenance.
- 2/5
Room had a definite musty smell the entire time especially when you walked in the front door. The bathtub faucet was corroded with visible loose piece of crumbling faucet spout. It would not stop seriously dripping after use and shut off tightly. Dripped for the 2 nights and days we were there. Front desk offered to let us change rooms. We declined because it was a short visit and would be gone during the days. I told clerk about crumbling spout she said some had been replaced and some had yet to be replaced. Someone definitely need to check plumbing in room 323.
- 4/5
Very nice
- 2/5
Hallway carpet was very dirty, look like mold in the bathroom, the staff was great!
- 3.5/5
The actual physical room was better than the rest of the hotel facility. The hotel is in physical disarray. Those carpets had never been cleaned and look literally like they've had fraternity parties in the hallways. If they replace the carpets and did a thorough scrub down it could be fine.
- 3.5/5
The actual physical room was better than the rest of the hotel facility. The hotel is in physical disarray. Those carpets had never been cleaned and look literally like they've had fraternity parties in the hallways. If they replace the carpets and did a thorough scrub down it could be fine.
- 2/5
Yes
- 0.5/5
We arrived late at night and went straight to bed. Check in was a breeze since we had done the pre-registration online. In the morning, one person in our party used the toilet and after flushing it got clogged. We called down to the desk and they said maintenance wasn't on shift yet. They offered a plunger, but since we were planning on having breakfast and leaving we just decided to use the lobby restrooms instead. After breakfast, I thought I'd stop by the front desk to checkout and remind them that the bathroom was clogged in case maintenance was back, and the receptionist snapped back "Why didn't you come get the plunger and unclog it? Wow. It's going to be like that? Whatever. Not my headaches anyway." I was caught speechless by this. Eventually I said that I expected that was something maintenance needed to work on and we made do with the restroom in the lobby. To which she responded that we weren't welcome to come back. I never thought I'd get told off for not plunging a toilet at a hotel I paid a significant amount of money for, but I guess you're never too old for new experiences.
- 0.5/5
Not a whole lot to like. We arrived late at night and went straight to bed. Check in was a breeze since we had done the pre-registration online. In the morning, one person in our party used the toilet and after flushing it got clogged. We called down to the desk and they said maintenance wasn't on shift yet. They offered a plunger, but since we were planning on having breakfast and leaving we just decided to use the lobby restrooms instead. After breakfast, I thought I'd stop by the front desk to checkout and remind them that the bathroom was clogged in case maintenance was back, and the receptionist snapped back "Why didn't you come get the plunger and unclog it? Wow. It's going to be like that? Whatever. Not my headaches anyway." I was caught speechless by this. Eventually I said that I expected that was something maintenance needed to work on and we made do with the restroom in the lobby. To which she responded that we weren't welcome to come back. I never thought I'd get told off for not plunging a toilet at a hotel I paid a significant amount of money for, but I guess you're never too old for new experiences.
- 2/5
Will never stay here again. Room was dirty. Toilet stopped up and was never fixed during my stay. Only positive was the sweet lady working the front desk in the mornings.
- 4/5
Staff was friendly and helpful. Breakfast was fresh. They had food set out in the evening and it was decent. Although it sure did look like friends and family (not guests) were partaking in it. Room was clean and comfortable.
- 3.5/5
Good
- 1.5/5
The breakfast was good. The room smelled terrible, the carpet throughout the whole hotel (my room, the common areas, and the hallways) were stained and nothing looked clean.
- 1.5/5
The breakfast was good. The room smelled terrible, the carpet throughout the whole hotel (my room, the common areas, and the hallways) were stained and nothing looked clean.
- 3/5
Waffles were good. Room had crumbs on floor from previous guests, smelled funny and the night front desk staff had the tv in the volume on the tv turned up that you could hear it in the room. I was on the 2nd floor above the front desk.
- 4/5
Pool is open limited hours. Breakfast was nearly empty an hour before closing and took 20 minutes to get more.
- 5/5
Exceptional
- 2.5/5
Outside of Vegas, Location - pet accepted. Security - Breakfast Carpets and Bathrooms Dirty. Pool Towels not available and couldn't be taken out so you dripped the whole way back to your room. Young Teen Staff
- 2.5/5
Outside of Vegas, Location - pet accepted. Security - Breakfast Carpets and Bathrooms Dirty. Pool Towels not available and couldn't be taken out so you dripped the whole way back to your room. Young Teen Staff
- 5/5
We stay here frequently when visiting family. Staff is always friendly. Goid selection fir breakfast. Do miss having the biscuits and gravy though.
- 1.5/5
There was a lady in the tiny breakfast area with a dog! The floor in our room and the hall were filthy!
- 1.5/5
There was a lady in the tiny breakfast area with a dog! The floor in our room and the hall were filthy!
- 2/5
Strong cigarette smell made me nauseous. There was blood stains in our carpet too.
- 4/5
Parking was easy. Room was comfortable and the maid service was great. Key card stopped working after one day. I enjoyed the kitchen, especially the large fridge.
- 5/5
Super hôtel avec un staff très accueillant, ils te donnent des conseils pour passer un super séjour dans la ville. Ils proposent tous les jours des activités (programme de la semaine affiché) au sein de l’hôtel. Ils te donnent un numéro de mobile sur lequel envoyer des sms en cas de pépin et sont très réactifs aux messages. Le parking est gratuit, proche des chambres … très pratique lorsque l’on a beaucoup de bagages. L’appartement est très spacieux et propre … On reviendra c’est sûr ! 😉
- 3/5
The building is old and smelly
- 5/5
The room is clean, the staff are kind, and the breakfast is very good
- 2/5
Yes it was the highlight
- 5/5
Nice and clean. Great for the price plus breakfast.
- 2/5
The only reason we stayed was because it was 1am and we had been driving for 5 hours. The beds were clean and comfy so we decided to stay. We decided not to try the breakfast due to the cockroach issue. The staff was super nice and accommodating. But the property just didn't meet my expected standards of a Wyndham property.
- 4/5
Good breakfast. Nice pool and spa. Good rooms for price
- 4.5/5
Superb
- 5/5
Clean, comfy beds and pillows, nice indoor pool, and terrific continental breakfast. Excellent value!
- 2/5
breakfast was ok
- 3/5
Decent for the price charged.
- 4/5
Nice breakfast options, clean rooms
- 1/5
The breakfast was a full breakfast and looked great, I had other plans for breakfast though.
- 4/5
Yes
- 4/5
Free breakfast offered. Everything in room was good. Seemed like too much renovation going on, inside & outside.
- 3.5/5
The carpets in the hallways and stairwell were filthy. The stairwell carpets obviously had not been vacuumed, EVER. The hallway carpet, at least on the 2nd floor, was stained and disgusting. Why they don't take a carpet cleaner over it.I don't know.
- 4/5
Nice indoor hot tub and pool area and good free breakfast
- 3/5
Beds were clean and comfortable, but every piece of flooring that I saw needs updating. Carpet tattered, bathroom tile cracking. Also the elevator shimmies every time it stops.
- 4/5
Nice place to stay for a couple of nights if you don’t need a lot of amenities. A clean place to sleep after a long day of work.
- 3/5
The room and the bed were adequate. It is an older property but generally well maintained. The carpet on my room was filthy, however. I washed dirty of my feet with each shower. It needs more than a vacuuming. It needs a shampooing to get that much dirty out. The pool is indoor. So, don't expect to get a Las Vegas tan. The hot tub was clean, warm, and the jets operated.
- 5/5
Always clean
- 3.5/5
Noisy air conditioner. Initially too cold inside.
- 5/5
The staff was very friendly and helpful
- 5/5
Room cleaned every day, love the hot breakfast. Nothing
- 3/5
Sheets were horrible we asked for more and got some with burn marks on them we ended up going to Walmart and buying our own
- 1/5
2. Only one woman ld and creepy elevator for the whole hotel, very slow, smelly. 3. Mold inside the shower. 4. Stain carpets either the one outside of the room and the one inside the room. 5. Booked an hotel with pool, but the first day it was not in service, second day when I complained, they opened after 3pm, it was horrible, no AC, everywhere i looked there was tart, the ceiling was about to collapse, didn’t feel safe, the hot tub didn’t had the level of water it supposed to have, and the pool was nasty, i couldn’t even see my feet under the water, but they all smell very strong like bleach, there was only 3 towel for all the ppl that were there, we were like 11 at the moment. 6. Breakfast: worst coffee. The waffle mixed was empty by 8am. There were 4 2-person tables and one large table maybe to hold like 10 more ppl for the whole hotel for breakfast, and the hotel was fully booked, we have to sat on the couches. The juice dispenser wasn’t working properly, or either it gave us too much concentrated juice or mostly water. Im pretty sure i wont come back. I liked the location though because it is very close to the soccer fields, but the pictures the hotel management put on the website were lies.
- 4/5
Property needs a little bit more cleanliness but it meets all the practical needs.
- 4/5
Breakfast can always be better
- 5/5
the front desk manager was very accommodating when we checked in. we loved the breakfast and the staff were very friendly. we only had one issue while we were here is that the pool was closed one day for maintenance apparently the chemical levels were too high or something hopefully it's open today or last day here
- 3/5
Carpet was so dirty that i left footprints in the shower. Also got charged twice.
- 2/5
They need new carpet and a deep
- 2.5/5
The location was just right, nice breakfast Not very clean, carpets need to be replaced and smelt of mrijuana when there was supposed to be no smoking
- 5/5
Good
- 5/5
Aside from the thin walls and getting woke up from the man next door talking loudly on his phone, it was a good stay with my 7yr old. Breakfast item foods were available even near closing time. Only fruit choices were apples and oranges, we’ll bring some fruit options next time. We enjoyed the waffles and other breakfast items. The pool was nice and the staff pleasant.
- 1/5
Breakfast consisted of rehydrated eggs, some break, dry sausage and other options.
- 1/5
Breakfast consisted of rehydrated eggs, some break, dry sausage and other options.
- 5/5
Great hotel, very clean and comfortable. Would recommend.
- 5/5
Breakfast was great every morning. The staff was nice. Our housekeeper was absolutely amazing. It’s not so much that we didn’t like anything about the property cause everything was great, the only thing I will say is the elevator was a little iffy. It just made a screeching sound when going up and down but I’m sure it’s something maintenance can take care of.
- 5/5
Good location. No complaints
- 1/5
The general manager is a complete dumb b*tch. The rooms are small as heck, the pictures online are deceiving. They are run down and disgusting. The tile in my bathroom was broken and one was miscolored and loose to where were could lift it up. Like they just placed it down to fix it, no adhesive, no nothing. The pool is not maintained properly and I had a rash for a few days because they had too much chlorine. The hotel staff are nice, that's about the only positive.
- 1/5
The general manager is a complete dumb b*tch. The rooms are small as heck, the pictures online are deceiving. They are run down and disgusting. The tile in my bathroom was broken and one was miscolored and loose to where were could lift it up. Like they just placed it down to fix it, no adhesive, no nothing. The pool is not maintained properly and I had a rash for a few days because they had too much chlorine. The hotel staff are nice, that's about the only positive.
- 3/5
When
- 3/5
When
- 1/5
The hotel isn’t too bad if you are looking for just a bed to use, just be sure to check for mold in the bathroom. The hot tub is barely warmer than the pool and the jets don’t work. The breakfast was a decent selection but the eggs look like folded over rubber frisbees and there was no batter for waffles.
- 1/5
The hotel isn’t too bad if you are looking for just a bed to use, just be sure to check for mold in the bathroom. The hot tub is barely warmer than the pool and the jets don’t work. The breakfast was a decent selection but the eggs look like folded over rubber frisbees and there was no batter for waffles.
- 2/5
Walked into my first room and it wasn’t clean. Trash everywhere. Person at the front desk did upgrade me for free after that.
- 2/5
Walked into my first room and it wasn’t clean. Trash everywhere. Person at the front desk did upgrade me for free after that.
- 4/5
Breakfast was good Staff is friendly.
- 4/5
Breakfast was good Staff is friendly.
- 5/5
This place felt like home. The complimentary food was amazing and the bed was super comfy
- 5/5
This place felt like home. The complimentary food was amazing and the bed was super comfy
- 1/5
Staff was nice and understanding but, had to ask for a refund because when we checked into the room it reeked of cigarettes in a non smoking property, the bath tub was leaking, the bed was made but sheets were dirty, the tub had hair in it, and all the carpet is old and looks very dirty.
- 1/5
Staff was nice and understanding but, had to ask for a refund because when we checked into the room it reeked of cigarettes in a non smoking property, the bath tub was leaking, the bed was made but sheets were dirty, the tub had hair in it, and all the carpet is old and looks very dirty.
- 0.5/5
It was clean and close to home plus it had a reasonable price I was accused of smoking in the room but never did smoke in there and my husband was sleep since we had got back… they took my deposit and kept my money for the second night I don’t appreciate been actor something I know I didn’t do…
- 4/5
Loud bathroom fans.
- 3/5
Dirty hotel, room was cleaner than expected.
- 3/5
Dirty hotel, room was cleaner than expected.
- 5/5
Clean, quiet, great breakfast, great hot tub, friendly staff, they let us in a little early.
- 5/5
Clean, quiet, great breakfast, great hot tub, friendly staff, they let us in a little early.
- 4/5
Overall the stay was very good. All staff was very friendly and helpful. This was our second time staying there. Would stay again Breakfast was good, scramble eggs bacon, waffles Room- Bathroom showed some mold above the shower on ceiling. Carpet in hallway 1st floor is in need of cleaning No Ice avail, seem to have a leak. All minor stay was Good
- 4/5
Overall the stay was very good. All staff was very friendly and helpful. This was our second time staying there. Would stay again Breakfast was good, scramble eggs bacon, waffles Room- Bathroom showed some mold above the shower on ceiling. Carpet in hallway 1st floor is in need of cleaning No Ice avail, seem to have a leak. All minor stay was Good
- 2/5
The hall carpet is disgusting. It is covered in terrible staining and filth. The rooms smell like stagnant water. The bathtub faucet would not turn off and leaked excessively. Staff was aware and said to turn the handle tighter. The bathtub was not properly installed and when stepping in and around on it, the bottom makes a very load creaking noise, and it you can feel the air pockets. The flooring in the bathroom has creaking points and the floor bends when stepping in those places. There are chunks of wall and paint missing throughout the front area of the room. The TV stand is being balanced with beer bottle caps. The ceiling trim has come apart in sections and is hanging.
- 2/5
The hall carpet is disgusting. It is covered in terrible staining and filth. The rooms smell like stagnant water. The bathtub faucet would not turn off and leaked excessively. Staff was aware and said to turn the handle tighter. The bathtub was not properly installed and when stepping in and around on it, the bottom makes a very load creaking noise, and it you can feel the air pockets. The flooring in the bathroom has creaking points and the floor bends when stepping in those places. There are chunks of wall and paint missing throughout the front area of the room. The TV stand is being balanced with beer bottle caps. The ceiling trim has come apart in sections and is hanging.
- 3/5
Staff was great but room was mediocre. Also strange chemical smell.
- 3/5
Staff was great but room was mediocre. Also strange chemical smell.
- 1.5/5
Carpet was dirty and had an odd smell. There was no power to bed headboard (bed lamps, alarm clock, etc). Was told no maintenance available and no extension cord around. I had to climb under the bed (I am 83) to locate an outlet to plug in the multiple outlet strip to solve the problem. The back door mechanism didn't work with room keys. Long walk around to the main entrance. Also, there was a strong smell of marijuana being used in various locations including the back door area.
- 1/5
the room was not clean,,
- 1/5
the room was not clean,,
- 4/5
the staff was very
- 4/5
the staff was very
- 1/5
Stunk like BO and bleach
- 1/5
Stunk like BO and bleach
- 4/5
A room is very nice spaces and clean..
- 4/5
A room is very nice spaces and clean..
- 5/5
All went well. Check in and out was good, location was great, quiet and spacious room. Wifi and television channels were good plus breakfast was descent
- 5/5
All went well. Check in and out was good, location was great, quiet and spacious room. Wifi and television channels were good plus breakfast was descent
- 3/5
The room was comfortable and had good amenities, but the hotel
- 3/5
The room was comfortable and had good amenities, but the hotel
- 4.5/5
Convienent
- 3.5/5
Overall it was a nice place. There was a gas station in the parking area with a nice shop The wifi wasn't free is a bummer. Going to the parking lot at times there was some homeless wandering around the parking area.
- 5/5
Everything very good
- 5/5
Everything very good
- 2.5/5
Grocery and restaurants are within walking distance. .
- 2/5
Paper thin walls, really outdated
- 2/5
Paper thin walls, really outdated
- 4/5
Room had a bad smoker smell. But the stay was still nice. Only used it to sleep for a festival.
- 4/5
Room had a bad smoker smell. But the stay was still nice. Only used it to sleep for a festival.
- 5/5
Everything was great I will definitely be back
- 5/5
Everything was great I will definitely be back
- 2/5
Staff was great. However the Room was suppose to be stocked with dishes/ pots/ pans etc.. but there was only 1 pot and 1 lid and a nasty cover thing and a few cook wear utinsils! The furniture was absolutely disgusting! No ice machine accept the main floor! Looked run down and was worried I might catch something!
- 2/5
Staff was great. However the Room was suppose to be stocked with dishes/ pots/ pans etc.. but there was only 1 pot and 1 lid and a nasty cover thing and a few cook wear utinsils! The furniture was absolutely disgusting! No ice machine accept the main floor! Looked run down and was worried I might catch something!
- 2/5
Staff was great. However the Room was suppose to be stocked with dishes/ pots/ pans etc.. but there was only 1 pot and 1 lid and a nasty cover thing and a few cook wear utinsils! The furniture was absolutely disgusting! No ice machine accept the main floor! Looked run down and was worried I might catch something!
- 2/5
The hotel needs a make over - stained carpet, curtains and outdated, scratched up furniture
- 2/5
The hotel needs a make over - stained carpet, curtains and outdated, scratched up furniture
- 5/5
The indoor pool was very clean and warm! The daily breakfast was wonderful.
- 5/5
The indoor pool was very clean and warm! The daily breakfast was wonderful.
- 2/5
Sheets are clean, but the walls are made of paper! You can hear everything around you very clearly. Also, mattress isn't all that comfortable. Parking is plentiful and staff are friendly. TV is tiny! With no streaming services at all! Needs lots of improvment.
- 2/5
Sheets are clean, but the walls are made of paper! You can hear everything around you very clearly. Also, mattress isn't all that comfortable. Parking is plentiful and staff are friendly. TV is tiny! With no streaming services at all! Needs lots of improvment.
- 5/5
Kind staff
- 5/5
Kind staff
- 5/5
Clean room
- 5/5
Clean room
- 5/5
The hotel was clean and the beds were comfortable! The staff was very friendly. We will for sure be back.
- 5/5
The hotel was clean and the beds were comfortable! The staff was very friendly. We will for sure be back.
- 5/5
Everything was great staff were very friendly
- 5/5
Everything was great staff were very friendly
- 4/5
The staff were great and the room was clean. Didn't like that there were no handrails to hold onto to get in the shower. Also the fan in the bathroom is sooooo dirty that it's blowing out dust!
- 4/5
The staff were great and the room was clean. Didn't like that there were no handrails to hold onto to get in the shower. Also the fan in the bathroom is sooooo dirty that it's blowing out dust!
- 5/5
Breakfast was on point. Beds were comfortable. Nice little family hotel.
- 5/5
Breakfast was on point. Beds were comfortable. Nice little family hotel.
- 1/5
In a word, it was awful. The rooms weren't clean, the bathroom was unusable, and two dogs in the two rooms right next to ours barked all night long and kept us awake. We couldn't complain about it at night, but when we asked about it in the morning, they said it was a dog-friendly hotel. We said we understood, but they should also be people-friendly. At the very least, they should have given us a room on another floor, somewhere more isolated, for the dogs. It would be more sensible to provide a separate room on another floor to isolate the dogs rather than randomly assigning a room and disturbing guests who came here to rest. The staff are indifferent, and the manager isn't addressing our requests.
- 1/5
In a word, it was awful. The rooms weren't clean, the bathroom was unusable, and two dogs in the two rooms right next to ours barked all night long and kept us awake. We couldn't complain about it at night, but when we asked about it in the morning, they said it was a dog-friendly hotel. We said we understood, but they should also be people-friendly. At the very least, they should have given us a room on another floor, somewhere more isolated, for the dogs. It would be more sensible to provide a separate room on another floor to isolate the dogs rather than randomly assigning a room and disturbing guests who came here to rest. The staff are indifferent, and the manager isn't addressing our requests.
- 3/5
I always wash things immediately upon returning from any overnight stay, and keep textiles seperate until they've all been laundered in hot water and dried on hot heat. Though I checked the hotel beds for signs of an infestation and did not see any signs, I failed to check a chair in the room. My son's blanket was on that chair. After we got home I washed it. The dryer was still going so I layed it on our stair banister. I found a bug on the blanket a few hours later. I put the bug in a jar and am waiting for it to die so I can get a positive ID on. I don't think it is the kind of bug picked up at hotels...but the back of my mind is still worried it is, and I fear an outbreak. It may just be a mountain beetle from camping. Stress! I won't stay here again.
- 3/5
I always wash things immediately upon returning from any overnight stay, and keep textiles seperate until they've all been laundered in hot water and dried on hot heat. Though I checked the hotel beds for signs of an infestation and did not see any signs, I failed to check a chair in the room. My son's blanket was on that chair. After we got home I washed it. The dryer was still going so I layed it on our stair banister. I found a bug on the blanket a few hours later. I put the bug in a jar and am waiting for it to die so I can get a positive ID on. I don't think it is the kind of bug picked up at hotels...but the back of my mind is still worried it is, and I fear an outbreak. It may just be a mountain beetle from camping. Stress! I won't stay here again.
- 5/5
Perfect for a family stay for the weekend. The kitchenette worked out great. Shower was great. Plenty of room. Would stay again!
- 5/5
Perfect for a family stay for the weekend. The kitchenette worked out great. Shower was great. Plenty of room. Would stay again!
- 5/5
It’s great that they provide a complete breakfast and not just coffee or tea unlike other places.
- 5/5
It’s great that they provide a complete breakfast and not just coffee or tea unlike other places.
- 4/5
The staff was friendly and the room was nice too. I would definitely recommend this for family who need to stay in the area.
- 4/5
The staff was friendly and the room was nice too. I would definitely recommend this for family who need to stay in the area.
- 3/5
Hotel needs remodel asap, staff was dope, breakfast was basic
- 3/5
Hotel needs remodel asap, staff was dope, breakfast was basic
- 3/5
The Location Is Great. The Inside Is Not So Great, Carpets Are Dirty And Smelling Like Dirt And Vomit, The Walls Need To Be Clean And The Shower Ceiling Had Mold. Around The Tub The Sealant Is Coming Off, Safety Hazard!! Not A Very Pleasant Experience But The Staff Is Very Nice.
- 3/5
The Location Is Great. The Inside Is Not So Great, Carpets Are Dirty And Smelling Like Dirt And Vomit, The Walls Need To Be Clean And The Shower Ceiling Had Mold. Around The Tub The Sealant Is Coming Off, Safety Hazard!! Not A Very Pleasant Experience But The Staff Is Very Nice.
- 2/5
The actual building itself needs to be remodeled. The floors are stained and feel like they have been run through. It was very hard to sleep. The walls are very thin, especially the ceiling. I was on the second floor and was kept awake by all of the footsteps from the third floor. Everything echoes and it sounds like the ceiling was going to collapse in itself. There were distinct cracks on the ceiling and it left me very worried at night. The bathtub was also creaking pretty badly. I felt bad for the room that was under me since I knew they were being disturbed by how much the bathtub creaked with any little movement. Another safety issue were the outlets in the room. There were cracks around them and many of the wires are bent and connected to power extensions. It was very unsafe. The elevator needs to be serviced as well. It worked, but it sounded and felt like it was on its last gear. Breakfast went alright, but a main issue was the wait time for the waffle machine. There was only one. Another one should be installed. The restocking of the breakfast was also slow. I had to sit and wait to actually be able to get something to eat. Only positives were that the beds and room were moderately clean. Housekeeping was very nice and did their routine checkups every morning. For the receptionists, the ladies were very nice. The one man I came across was very blunt and not eager to help in his tone and gestures. I will not be coming back.
- 2/5
The actual building itself needs to be remodeled. The floors are stained and feel like they have been run through. It was very hard to sleep. The walls are very thin, especially the ceiling. I was on the second floor and was kept awake by all of the footsteps from the third floor. Everything echoes and it sounds like the ceiling was going to collapse in itself. There were distinct cracks on the ceiling and it left me very worried at night. The bathtub was also creaking pretty badly. I felt bad for the room that was under me since I knew they were being disturbed by how much the bathtub creaked with any little movement. Another safety issue were the outlets in the room. There were cracks around them and many of the wires are bent and connected to power extensions. It was very unsafe. The elevator needs to be serviced as well. It worked, but it sounded and felt like it was on its last gear. Breakfast went alright, but a main issue was the wait time for the waffle machine. There was only one. Another one should be installed. The restocking of the breakfast was also slow. I had to sit and wait to actually be able to get something to eat. Only positives were that the beds and room were moderately clean. Housekeeping was very nice and did their routine checkups every morning. For the receptionists, the ladies were very nice. The one man I came across was very blunt and not eager to help in his tone and gestures. I will not be coming back.
- 3/5
Staff was courteous upon arrival and when checking out. The room was clean, but overall everything was just older. We could hear everything that happened above us and in the hall all night long- which meant poor sleep for everyone. Served the purpose for an overnight before a flight, but anything more would have been uncomfortable.
- 5/5
The staff was amazing, and the breakfast was great lots of variety
- 4/5
The room was spacious and clean. Check-in and check-out was easy. However, it does not look good to have an open trash cart in the hallway.
- 4/5
The hotel staff were very friendly and helpful for the duration of my stay. The amenities were great, I really enjoyed the pool and hot tub. I felt comfortable coming back to a clean room, made it really feel like a home away from home.
- 4/5
On a busy weekend they could have used more help in the breakfast area
- 3/5
Carpets in room and hallway were very dirty. Otherwise it was ok.
- 2/5
Unfortunately the room rugs were very dirty, even sticky. Otherwise the room was fine, but breakfast at 8 am had already run out of yogurt and coffee was needing to be replenished. Very nice and polite staff however.
- 5/5
We love breakfast they’ve provided. Travelodge by Wyndham at Page Arizona are doing the same thing. Who ever came up with it has a good heart. We appreciate what ever you guys do to us, travelers. God bless and Happy New Year.
- 3/5
It definitely needs some maintenance though, floors need repairs, tv acting up, broken microwave.
- 4/5
Okay
- 5/5
Staff at check in is awesome
- 4/5
Good facility
- 2/5
Room door was open upon my arrival. Walls are super thin. Cars parked everywhere including the no parkong zones leading up to the door. Breakfast ended early. Room smelled of smoke.
- 2/5
The room was musty and smelly. The continental breakfast wasn’t enough food. The bath tub had a water leak. It was mentioned to the lady. The price was not worth it.
- 3/5
The staff was great. Polite and courteous. Unfortunately the building is old and feels run downed. The single elevator complained about doing its job (literal shaking and creaking) Our room was dark with small light sources. Our shower and tub creaked worse than a horror movie door, per step. I felt really bad for anyone sleeping next to us or under us. It's not bad, but not what I expect from a Wyndham hotels that I have visited
- 4/5
Clean nice customer service rooms
- 4/5
Musty odor
- 2/5
Staff lady was outside talking. Did not eat anything
- 5/5
Yes
- 4/5
The room was clean.
- 3/5
- 2/5
Bathroom floor was on the verge of caving in to the point that the shower floor creaked and sunk in as you stood on it.
- 4/5
Rooms had some cosmetic issues and beds where very low considering what my friend had in her room
- 1/5
Terribly disappointed upon arrival. No parking, roads all torn up, common areas were filthy dirty. Room had broken heater, leaking toilet and drawers that would not stay closed. We stayed only because we arrived after midnight and were exchausted from a 11 hour drive. Told them at check in we would cancel the other two nights. Grateful for a new hotel that was willing to let us check in eary and was exceptional!
- 3/5
The sheets were clean and the room smelled like bleach; the bathroom appeared clean. But the carpets throughout the hotel were dirty and stained and did not appear to be vacuumed. When we left our room about 11 am on our first morning there, housekeeping was cleaning the room next to ours; we let her know we were leaving and would like our room cleaned. When we returned 22 hours later it was not cleaned .the breakfast is very limited and disappo in ring.
- 1/5
The beds are rock hard, the pillows are rock hard, you can hear everything in the rooms above and next to you. I never leave reviews but this was the worst sleep in a hotel we have ever had.
- 2/5
Room maintenance and amenities
- 3/5
The hotel is getting old and carpet is very dirty. On the other hand, the room is big and it has good size kitchen. I stayed on the third floor.
- 4/5
The staff was great.
- 2/5
The room smelled like dog, the floors felt like they would give way, tiles were broken in bath room floor. Shower leaked non stop. Someone in the room above ran and jumped all day and night. Called to complain but it never stopped. Breakfast was ok. But potatoes were cold probably microwaved and were not edible.
- 5/5
Easy check in. Friendly staff. Clean comfortable room!
- 1/5
I was extremely disappointed with my room and the hotel. The carpet was dirty and smelled like dogs. I selected this hotel based on being advertised as a Wyndham property.
- 5/5
We had wonderful experience
- 3/5
The breakfast food wasn’t that great and one day around 8AM it was wiped out. Nothing to eat and nothing got replaced? I would not stay here again.
- 4/5
Came in for XC race and this hotel was great. Close to everything and great place to stay.
- 5/5
Nice check in
- 2/5
This place is run down & depressing. A nasty odor in hallways & our rooms. AwThbbase
- 1/5
PLEASE READ! Location horrible. Nothing to eat is near only view you see is the gas station. Too many random suspicious people walking around at night. Never can find a bell hop Dude at front desk was a jerk! THE ROOM!!!! Omg. We stayed 5 hours and decided to pack and dip. Absolutely disgusting!!! Chairs were stained. Lint under the pillow case. Fridge had punch marks in it. Like someone took a hammer to it. Dishwasher was missing the bottom piece. Someone spit in the shower. Everything was a no. IT SMELLED LIKE A PETTING ZOO. Walking into the hotel. It smells weird. Like they are masking the smells of animals. We ended up leaving. I have a high allergy to cats and I couldn’t stop having allergic reactions from my room. The price I paid is robbery. DO NOT STAY HERE. FEELS LIKE YOURE BEING WATCHED IN THE ROOM. The connection door was unlocked. Very unsafe.
- 2/5
People renting there like an apt..constant noise in floor above..stomping etc...
- 4/5
Staff was very kind. Room allotted was having a problem and they quickly gave a new room and it was cleans and good breakfast
- 3/5
The room was in good condition, clean and the staff were very polite.
- 1/5
I’m from out of town and stayed at this hotel for a football tournament. Upon getting checked in, the lady was very nice and helpful. Went up to our room to get settled in all to have a leaky roof and a wet bed. Went back downstairs and again, lady was super helpful and got us moved asap! The next room we got, the tv was broken as well as the dresser. Went back down stairs and unfortunately there were no rooms available so she assured us she would send maintenance up to fix the things. We left for dinner and came back, tv still not working but we were so exhausted we just went to sleep. In the middle of the night I get up a lot to use the restroom because I’m pregnant and hit my leg twice on the broken dressed due to the drawers not staying in place. First thing in the morning, I speak to the lady at the front desk who lets us know the supervisor will be in at 8a. We left for the tournament came back around 11a, asked to speak with the supervisor and the lady at the front desk was unhelpful and rude! She stated “the supervisor is busy dealing with a big group” so I responded “ well what about the customers who are here now”. She proceeded to say “I have two options, get a refund for one night and leave or switch rooms” she couldn’t do both apparently. I asked to speak to the supervisor again when she stated “ she’s just going to tell you the same things I did, VERY RUDE” there is not enough space to review the whole encounter but it was not pleasant. GM was also unhelpful.
- 5/5
.
- 4/5
Percent
- 1/5
this place was dirty, disgusting. Please stay away from this place!
- 5/5
The check in was quick..we were late and they were ready for us! Breakfast was a bonus!
- 5/5
Easy check in, clean room and comfy beds
- 3/5
All in all it was an okay place to stay at… only thing was the room smelled like a wet rug when we first entered the room and it didn’t go away till about the third dsy
- 1/5
DON'T STAY THERE! LIKE EVER,STAY IN YOUR CAR IF YOU HAVE TO! It was so so dirty i almost puked! As soon as we walked in i noticed how dirty the front lobby was,it haven't been vacuumed in weeks, we checked in hoping the room will be much better, elevator was very sketchy loud and dirty, got on our floor and first thing i noticed was how nasty the carpet in the hallway is,yuck! Opened the room and first was the smell what hit my nose! Weed smell all over the room,lights came on and i was shocked, the room didn't look anything like the pictures! Dirty,bloody stains on the carpet, dirty pillow cases,microwave almost felt on me when i opened it,broken tiles in the bathroom, and it just goes on and on and on! We were on the road for 14 hours and had no more energy to relocate and change hotels. We checked for bed bugs and when we didn't see any we decided to stay but that wasn't the end of it,the room across the hallway was so loud having a party or something we couldn't sleep, there was a guy sitting front of our room on the floor with his phone plugged to the wall arguing with someone for at least 2 hours then finally i got mad went outside to tell him to move somewhere else because we couldn't sleep! Ugh! Also rooms had broken front doors like someone kicked it in,the chairs in the room were so dirty i didn't even wanna sit down and we didn't even take a shower, just nasty nasty place! Stay out of this hotel,
- 3/5
You need more extensive breakfast options. There was a strange smell in the elevator and stairways. Smell like rotten fish. The gym is paltry. Not enough equipment and the equipment, especially the Eliptical, was not working. The actual room was spacious and clean so that was positive.
- 3/5
Rooms are large and comfortable, however I was on the third floor and had really horrible Wi-Fi reception and the cable TV reception was so spotty that you couldn’t really watch TV
- 5/5
I like all the options they had for breakfast! The Biscuits and sausage gravy were really good. The room was nice,clean,and spacious. I loved having the kitchenette.The beds were super comfy.
- 4/5
Clean
- 4/5
Staffs are friendly, our room is clean and spacious with everything we needed were there. The bathtub needs some attention because when you step on it, it makes squeaky noises. Also, on the 3rd floor there was a very strong food smell on the entire hallway. The carpet also needs attention. But overall, we had a good night sleep and good breakfast too. I still recommend this place but just wanted to bring to management’s attention the squeeky bathtub, the smell on the hallway, and the carpet needs some cleaning.
- 3/5
Room was spacious, we stayed for 3 nights and asked for our room to be cleaned twice but it was never done. The staff mopped common areas where extra restroom/ice machine was in odd daytime hours which shut that area down. Homeless sleeping near property between hotel and casino out back. Breakfast was good. Hallways smelled like elmers glue for some reason.
- 4/5
If the pool was available, it would have been 5 stars
- 2/5
Hotel needs updating, no daily house keeping
- 5/5
The room is clean, great location, the Staff Lena,is very
- 5/5
Rooms was very clean bathroom was very clean shower was hot
- 2/5
The whole place was absolutely disgusting. The floor in our room was dirty and sticky. I didn’t feel comfortable walking around without shoes. The hallways were also so dirty and smelled awful. I would not stay here again.
- 4/5
Hotel could use a little update, well loved vibe.
- 3/5
Staff was friendly and courteous. I expected better conditions to be much better 🙁
- 4/5
- 2/5
The whole Area looked very sketchy as well as the staff and the inside of the hotel. It was my mistake of not checking the reviews prior. It was an on the fly hotel selection. 0/10 I DO NOT RECOMMEND.
- 5/5
Breakfast was wonderful. Clean room. Staff so nice.
- 5/5
Very clean room and stocked with all the essentials. Friendly staff always ready to answer my questions. Would definitely recommend.
- 4/5
Healthy options were available at breakfast like fruit and yogurt.
- 2/5
Parking lot was fine, towels were not clean had to ask staff for 2 new towels upon entering the check in.
- 5/5
Good place for the price, very friendly and helpful staff.
- 3/5
Room in poor shape. Drawers would not stay in. The curtain and table was upside down on another table. Tiny tv. Not the best option it is quiet though and the staff was nice. 3rd floor getting off the elevator smelled of partial stale cigarettes and visible stained floor.. to time clean up. And fix up. Very outdated
- 1/5
First room smelled so bad of pets that we couldnt stand it. Second room had more than a dripping shower all the timecwe were here. Middle drawer kept opening which could have caused injury tobus getting up in middle of night. Just a horrible experience
- 5/5
Room was great. Breakfast area too small.
- 5/5
- 5/5
Easy check in . Staff were excellent.
- 1/5
First at the front desk
- 5/5
Appreciated the indoor spa and pool. Location was convenient for side trips into both Boulder City and Las Vegas. Friendly staff and felt safe in the location. The morning coffee wasn't the finest ever but not a deal-killer on that point. We'll be back.
- 4/5
There’s a weird smell.
- 5/5
Absolutely fabulous! Everything was beautiful and the staff were incredible.
- 4/5
room was clean. Elevator was loud and clunking
- 5/5
No problems
- 4/5
Everything was fine at your place. Thank you for everything.
- 5/5
The kitchen set up was fine not a lot of pots but workable, you do need to buy your own stuff as well. Parking was great
- 5/5
The carpet on the entire2nd floor was clearly filthy with stsins.
- 3/5
Hotel hallways in need of maintenance. Carpets need to be cleaned. Ice area on third floor is an eye sore. Staff is friendly and professional. Room is clean and comfortable.
- 5/5
Friendly staff
- 3/5
Tv didnt work. Asked at front desk, but no one came in my 2 day stay.
- 5/5
Great Staff.
- 3/5
The next day, I was told by the GM Lena that the room was given to another customer and that the accessible Double Queen & Kitchen room I was given is all they had. She insisted that the only thing she could do is offer an apology for my inconvenience and that the queen double is equal. Yikes! I shouldn't have to explain why I was expecting more than an apology but here it goes... I was traveling with my accessiblity needs husband on my birthday 9/11 to go to the Canelo vs. Crawford fight. I would've canceled the reservation and went to another hotel but most was sold out due to the fight. Did not need or want 2 beds. Inconvenienced & disappointed. Awaiting response from corporate.
- 4/5
Great location for a stay near family, convenient to a ton of places in Henderson. The place definitely needs some TLC/refresh though. The staff was really nice, check in and check out were super smooth.
- 2/5
The bathroom tub Crete the carpets were disgusting. My room carpets were ripped for it was sticky light fixtures missing plugs, not working dresser door kept opening. Seems like the floor isn’t even you see water damage all over the room. The remote was sticky not gonna go stay in this place again. They needed a whole new remodel.
- 5/5
It is an older hotel but everyone from the receptionist to the cleaning staff were incredibly nice and helpful.
- 4/5
l liked the cleanliness of the hotel.
- 5/5
It was a perfect get away from life. Friendly staff and people. Very clean and quiet. They have a wonderful breakfast between 6:30am-10am so you dont have to spend any money on going to like ihop or something because they have a pretty good variety. It is a great location you have bars , restaurants, stores, fast food, smoke shops, and convenient stores within walking distance. They also have a little store in their lobby with snacks cheaper then the gas station. All around it was a great experience and worth the money. Thank you we will be back.
- 2/5
- 5/5
I really enjoyed my stay. The staff is great and very attentive. The breakfast is pretty good as well. The hotel is not really up to date but they kept it clean.
- 4/5
Good
- 1/5
They didn't have enough towels for people or staff.
- 5/5
The indoor pool was super nice. Free breakfast was the perk I booked for and it did not disappoint. Staf was friedly and accomodating. The room was clean and quiet. We needed a fridge and there was one in the room that kept things nice and cold.
- 5/5
Love the large well appointed room. Lots if seating and plug ins air conditioner keeps it cool while it is 112 outside. I wish it had a smart tv so we could watch our own shows
- 4/5
Although a bit worn, the overall hotel was comfortable & we slept great after our Lake Mead adventures.
- 4/5
Staff was friendly, except one staff she does kitchen elderly lady. She overall is nice but very controlling on how things are run in the eating area.
- 5/5
I enjoyed the breakfast and it was a little different on different days. There were some problems with our room, but the staff was super friendly and prompt in helping resolve our concerns. There aren't a lot of amenities but what they do have to offer they do well.
- 4/5
Overall a pleasant experience. Most staff was helpful. At first i was given a room that wasn't ready, went and got a different room, no biggie! The lady at breakfast, hard worker but had no personality and when she spoke to us it was to find somewhere to sit because we were in her way. That part sucked because we stayed four days and that made it difficult with our "first impression" and with that being breakfast and the very first interaction with anyone for the day. The rest of staff were very helpful and attentive.
- 3/5
It needs total renovation and the one elevator needs fixed, we were very afraid it would stop going or drop to the bottom.
- 3/5
The pictures were from another property. We booked for a kitchenette on Expedia. The property was older with nice employees but the area felt unsafe around it
- 1/5
Place was a ghetto. Old, smelled, dirty, elevator falling apart. Window coming out of the frame in our room. We got rain and wind in our room through the window pane. Please reeked from all the pot smoke. Just discusting.
- 4/5
Good
- 3/5
Good customer service
- 5/5
Loved it
- 2/5
My room was spacious, very clean and the towels were fluffy. The bed and linens on it were great, pillows were some of the best I've ever slept on.
- 5/5
Everything was good but the best part was the lobby coffee im very picky with coffee so very surprised i like there coffee and the breakfast option also good
- 4/5
.
- 1/5
Air conditioning didn’t work. Loud outside from cars. Old, musty.
- 4/5
Old carpet smells
- 5/5
Friendly staff. Comfortable room. Nice breakfast.
- 5/5
Great for a one night stay with our dog!
- 4/5
I brought my dog with me and it was good. We had no problems
- 4/5
Very upset couldnt get a receipt
- 4/5
Good price, and breakfast
- 4/5
Love that a kitchen was available!
- 5/5
great staff and breakfast!!!
- 4/5
Definitely not the best Wyndham hotel we have stayed. The place needs an update and cleaning.
- 2/5
Took deposit twice and has yet to fix the problem. Front desk agent not very friendly
- 4/5
Overall it was a good experience except for the door not locking in the first room I was given and I had to sleep with an unlocked door all night. Stressed me out a little bit. But the next day I was given a new room and all was better.
- 3/5
Not what I expected but for 10 hours it worked.
- 4/5
Check in and check out were a breeze. The staff on duty at those times were very friendly. The hotel is a little dated, but overall, we had a very nice stay.
- 1/5
Hotel is in poor condition and smells very bad throughout. Filthy carpet, stained bedding, hallway walls have patched holes every where but not painted. Everything’s is extremely outdated and pictures do not match the hotel conditions
- 1/5
Key cards consistently did not work, had to return to the front desk at least three times to get new cards issued. We had no idea the hallways were being spackled and painted and large industrial garbage bins were left in hallways and by the elevator became an eye sore. Definitely not worth the money charged.
- 3/5
Blondish brown haired lady with glasses was the fri
- 5/5
It is located very close to our friends, making the drive was super fast and easy without traffic.
- 3/5
. Excellent hot breakfast. The b as thrum needed caulk and some repairs. The carpeting in the Halle’s was dirty and spotted. The reception area was very clean and maintained.Staff very pleasant and professional.
- 5/5
the hotel
- 1/5
The hallway stunk. Idk what caused the odor. The side door only works as an exit, not an entrance causing additional inconvenience. Apparently caffeinated coffee is impossible to get/find even after 2 requests.
- 2/5
Hotel is in desperate need of deep cleaning and repairs. Front desk was great but other than that, it was terrible. Garbage bags left in the halls, walls repaired but not painted. Won’t stay there again.
- 4/5
Overall, a comfortable 1 night stay. Heavy construction on the road that the facility is on so a bit dusty.
- 3/5
Hotel a little run down definitely doesn’t look like the picture the have in website
- 3/5
The room had animal smell even though it’s been clean because I was very sensitive to this kind of smell.
- 4/5
Every thing was fine
- 1/5
room stinks, i slept-in my car, as the room has very bad smell, i asked attendant, who refused worse experience of my life you should expel this hate from your database, i will never make any reservation, my family and friends from expedia
- 3/5
Looks like building and rooms could use a little TLC and updating. The tile in our bathroom floor was broken and room had a weird smell. The mattresses could also use an upgrade.
- 4/5
- 4/5
Room had a somewhat unpleasant smell like not sanitized or deodorized. Could be because of hotter weather as i'm visiting from cooler Pacific Northwest. But overall a pleasant stay.
- 5/5
My stay was great
- 5/5
It worked very well for us, since it was quite close to relatives and friends we were visiting in Henderson, NV.
- 4/5
The only little thing is that they didn´t do the beds in all our stay so that´s was uncomfortable for us as when you arrive tired from all the sightseen of the day and the adventures we arrived to the bedroom to find out the beds were still messy, and for us that is an important thing, but other than that everything great.
- 5/5
Process of moving
- 5/5
The staff is always so kind and helpful. We have stayed here several times and they seriously are very friendly and find solutions to any problem. I once forgot some cash, and it wasn’t a small amount, and they held it for me until I went to pick it up. They were so friendly and willing to assist, it gave me so much peace of mind that my money was safe. It was like leaving it at a friend’s house. Thank you to the staff that helped me!
- 4/5
Breakfast was amazing.
- 1/5
The hotel was very run down, beds were very uncomfortable, rust in the bathtub. The room also smelled very bad.
- 4/5
A lot of homeless around the property.
- 4/5
Onsite staff asssited me with a work printer request....documents were ready as soon as i requested assistance...
- 3/5
This property isn’t terrible, it’s just in an undesirable area, not a bad neighborhood, just could be better, especially for $300 plus dollars for 2 night..Hotel was clean.. My biggest issue, while getting coffee to take to me room, one of the employees told me, rather stearnly was to take the smal creamers not the little bottle, as there not for coffee..To which I said, I took it so I could have multiple cups of coffee in my room & not have all those little creamers, ultimately I told her at $185.00 a night I’m taking that 4oz bottle & have more then paid for it as a guest, rude..
- 4/5
Room was small, and several amenities were not convenient.
- 4/5
Fine
- 5/5
It was clean and the felt safe
- 1/5
The rooms are dingy and somewhat dirty. We had to switch the first room because nothing worked (lights, tv, phone). The breakfast is lacking even for a simple hotel. My credit card got hacked and I think it is related to me booking this hotel (no proof though). The only positive for us was the location.
- 4/5
This location was perfect for me, it’s away from all the chaos but an easy drive right to the strip. Just needs a little makeover! :-) I will definitely book again
- 5/5
Convenient for family and very enjoyable, comfortable stay.
- 4/5
Clean, convinient location. Didn’t like the noise we could hear from other rooms above and besides our room. The refrigerator and ac were also very loud.
- 4/5
It was ok. Good place to sleep. But that’s about it. The maid service never came because it took them all day to get to our room. By the time they reached us, we were back from where we went during the day. Also, the batteries in the remote to operate the tv were dead & there was no way to turn the tv on without it. I mentioned something about it when it was first discovered, but, they were never replaced. Room was clean otherwise.
- 2/5
The desk and room service staff were helpful and professional.
- 4/5
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- 5/5
The staff was very friendly and helpful.
- 5/5
Comfortable pillows and beds. The only negative was breakfast was never hot or even warm.
- 1/5
They called and woke me up at 2:37am when I had to be awake at 5am. To tell me that the other room complained about my tv being on. It was never on. They then called back 10 later to ask me again to turn it down. They had dogs barking all night. The towels had hair in them still
- 5/5
peace&quiet
- 5/5
Good place
- 2/5
- 4/5
Easy access to the they 24/7 tavern across the street, comfortable beds, and really friendly staff. But there were some sticky spots on the floor of our room
- 3/5
Kind of a sketchy area with little parking. Property showed wear, but was fairly clean. Breakfast okay (sausage, egg, potato, waffles). All said, this was what I expected for the price.
- 3/5
I didn't appreciate the unexpected nightly pet fee and think that should have been disclosed at the initial booking.
- 4/5
- 4/5
This place is tidy and in good condition. Although the room had a stale, or not so fresh smell when we first entered our room. It smelled like the carpets need some vacuuming or shampooing. I don’t know but it could be because of the pets or whatever since this hotel allows the entry of pets. They could do more disinfection every after renting.
- 4/5
- 2/5
This place needs a complete overhaul
- 4/5
Everything
- 1/5
The entire property was dirty and in disrepair.
- 5/5
The overall hotel and our room were both very clean. We had all the amenities we were promised. It was a very quiet atmosphere.