La Quinta Inn & Suites by Wyndham Oakland - Hayward

Good breakfast And clean 24 hrs coffee

This is second time I’ve stayed At this, La Quinta and the TV wasn’t receiving a signal so both times my husband had to handle it to make it work. Next the accessible bathroom, shower Head was supposed to be adjustable, but it was broken and difficult to use especially when you are cane dependent the water sprayed all over in place and was not draining so the bathroom floor was covered with water which we had to clean up with towels. When we got ready to leave and report it to the desk, House Keeping had already put towels outside the door because the water was flooding the hallway. The situation is very dangerous for someone who has ability issues like myself. I reported it to the desk person and they said not to worry they would take care of it. When I got back to the room later on, the mess was clear and cleaned up , but the showerhead was still broken. This force me to have to shower again, having difficulty positioning at so I could wash myself and dangerous because of the wet floor. The good news is it did not flood the place.

We will possibly coming back in La Quinta , nice and clean and good breakfast.

Clean room. Friendly and very accommodating staff. Stayed here a few times and definitely will be back

The property is old and needs A LOT of work to make it decent. I think that they charge a lot for what they offer. Things like the carpet has holes in it, wood door frames that should have been replaced have been painted over! I had the do not disturb on the door and housekeeping came bursting in through the door without even knocking. Why come in when the do not disturb sign is on the door????

Clean

Nice and friendly staff

Im so glad this place got remodeled and is under new management. Finally a place to stay in the Hayward area that is close to food, fwys, and stores. What would have made our stay a lot better is if the room had a screen door for the patio, the beds were in better shape, and the AC unit was not so old. They may want to consider replacing them or at least changing the filters out bcuz it looked horrible and the air circulation was bad. Otherwise the place is great. I did not try their breakfast but did walk down to see what they had and was impressed. Coffee was great. Amenities were sufficient and relieved that they have an updated security system with 24/7 patrol.

They should put a small announcement in each room about this rule.

Overall pretty clean and staff was nice.

Staff used profanity. Kept my medication. Stole a ring. Took the cash. And yelled grotesquely. Never going back because of her.

Great place to stay

Good breakfast

The room needs to be updated. Visible repairs on the ceiling. Frayed chairs and carpet. The shower was new and nice, but the rest needs updating. Broken screen on the balcony. The pool didn’t look usable. The lobby was nice as were the front desk representatives.

Very good

Room wasnt that clean and tv is not working

I don't know where those guys who said this was but the taller one he was a very professional cool down to earth that's the type of service that makes someone want to come back

Location Staff after 3pm and my room a lot of things were broken like the closet doors cooler, no balcony like I requested and when I booked for handicapped location on site and in person didn’t get accommodations for that very disappointing

Exceptional

Great local shopping

Close to event going to Everything was good

Everything was great.

Breakfast is very good. Bathroom clogged. No room service.

We have been at this one before. Always great rooms and service We had no problems at all.

Superb

Very good

Location I booked my room 2 days ahead and they gave me a room that had pets. I told them I’m allergic to pets and they said if you don’t want it then we’ll do a fully refund and it will take up to 3 to 5 business days for you to get your refund back through the third-party. I was very tired because I’ve been working all day and after I heard that I was very disappointed..

The property was amazing overall for the value. They offer breakfast which helps curb the cost of long stays. Not really much I can say here.

The location is perfect you have all this stores coffee shops the hotel is clean breakfast is really good overall it’s a great place to stay

Very good

Check-in took forever. Room was really old and not very clean. Cigarette buds out on the balcony… gross.

Like so many others, there’s no accommodation for night workers. I get off at 3:00 AM and I either have to pay full price for a walk in for the day prior or wait until 4:00 to check in. The earliest they will allow is 11:00 AM.

Exceptional

Exelent serv.good

Exelent serv.good

Exceptional

Good

The pool and hot tub looked to need some maintenance and cleaning but other than that our stay was good.

Good place to stay

Very good

Superb

I have stayed at this location multiple times given its proximity to my daughter’s university, and have like my stay until my most recent on 5/15-5/19 where the service was absolutely terrible. The service was terrible, my room was cancelled even after I was told my room was fine and could wait to check-in even after I repeatedly mentioned my late arrival, my room was super humid & musty, AC was difficult to manage and stayed at one temperature, restroom door wouldn’t close & would have to lift and slam, toilet would not flush, and lastly 2 of my party members left with bed bug rashes!!!!

I have stayed at this location multiple times given its proximity to my daughter’s university, and have like my stay until my most recent on 5/15-5/19 where the service was absolutely terrible. The service was terrible, my room was cancelled even after I was told my room was fine and could wait to check-in even after I repeatedly mentioned my late arrival, my room was super humid & musty, AC was difficult to manage and stayed at one temperature, restroom door wouldn’t close & would have to lift and slam, toilet would not flush, and lastly 2 of my party members left with bed bug rashes!!!!

The staff and the stay was great overall my only complaint was the cleanliness, could have been better

The rooms were clean and comfortable, and the breakfast was excellent with a great variety of delicious options. Overall, we had a very pleasant stay. The staff were polite, but the customer service could be more attentive and customer-oriented. A warmer and more proactive approach would make the experience even better.

My room was a non smoking room but smelled like cigarettes

My room was a non smoking room but smelled like cigarettes

The rooms were clean and comfortable, and the breakfast was excellent with a great variety of delicious options. Overall, we had a very pleasant stay. The staff were polite, but the customer service could be more attentive and customer-oriented. A warmer and more proactive approach would make the experience even better.

The staff was excellent, the room was clean and comfortable. We appreciated the complimentary breakfast and the free water, iced tea & coffee available throughout the day. We felt safe and secure staying at the La Quinta Inn & Suites in Hayward.

Did not have tv functions the entire time.

The staff, clean rooms daily, the breakfast each day. Did not have tv functions the entire time.

no

This place was so good

Todo muy bien super bien siempre q me ospedo una experiencia super bien duermo super bien

Very nice, breakfast was

Very good

Nope

Exceptional

Roaches in the rooms Please don’t get a room by a door, the cigarette smokers smoke there. And for forbid you need fresh air or a cool room they will charge and accuse you of smoking. AC said 66 and on but the room stayed at 78 degrees General manager Jay is rude as all outdoors. takes no accountability and yells at women. Housekeeping gave us folded dirty towels in our bathroom. THEY HAVE ROACHES.

Garbage in the morning in the hallways. You night Auditor or first person on should sweep the halls w a bin before people start moving about the hotel.

Not only is the management terrible, but the rooms are filthy, musty, and poorly maintained. I even had to switch rooms during my stay. We originally stayed at the La Quinta in Galt because my daughter, who is a photographer, had events around San Francisco. We decided to move to Oakland thinking it would be closer and more convenient. Looking back, leaving Galt was a huge mistake. The La Quinta in Galt was gorgeous, clean, and had an amazing staff. This location was the complete opposite. When I checked in, my state ID was expired. I understand policies are policies, but I have never had an issue using it before — I even flew to NYC with it. I asked if they could simply change the reservation to my daughter’s name since she was also staying with me, but the staff refused. The supervisor was rude, dismissive, and completely unhelpful. At 1 a.m., exhausted and overwhelmed, I ended up on the phone with Hotels.com in tears trying to fix the situation. Having worked for Marriott in my 20s, I was honestly shocked by the lack of customer service and compassion. After more than an hour, Hotels.com finally spoke with the hotel manager, who agreed to cancel and rebook the reservation under my daughter’s name. Unfortunately, the problems didn’t stop there. The hotel smelled strongly of smoke, the room was dirty, and the curtains were literally shredded. Please save yourself the stress and spend your money somewhere else.

worth the money wc door open outside

worth the money wc door open outside

Very good

The free breakfast was cheap and dry. The soap dispenser in the shower was empty. I’m not sure what process the room goes through when it gets turned over. It was clean. Lots of parking, but other than that it was okay.

The breakfast was awesome. Thet keep all time ice tea and coffee while was super. The location is amazing too as its near to highways

Exceptional

Everything was good with the exception of some noisy guests. Noisy guests.

Everything was good with the exception of some noisy guests. Noisy guests.

Too much Noise ( aircondition ) )

Everyone at the hotel was so nice, it was clean and good price, love it! Breakfast delicious! Better and good with variety love it!!

Staff was very friendly and accommodating. Lorenzo at the front desk makes you feel welcome and willing to go above and beyond. N/a

This could be the cheapest hotel for those looking to spend several days in Sam Francisco without spending much money. The staff is careless and they constantly oversell their rooms. We got the very last room available the first night and we barely made it because they were about to give our room to another party. That very last room had a strong smell of cigarettes and had what appeared to be a ceiling with water damage and a leak. When we requested to be moved to another room, they told us to come back later, which we did, only to find out that they were sold out again and did not have another room to change us to.

This could be the cheapest hotel for those looking to spend several days in Sam Francisco without spending much money. The staff is careless and they constantly oversell their rooms. We got the very last room available the first night and we barely made it because they were about to give our room to another party. That very last room had a strong smell of cigarettes and had what appeared to be a ceiling with water damage and a leak. When we requested to be moved to another room, they told us to come back later, which we did, only to find out that they were sold out again and did not have another room to change us to.

Staff was very friendly and accommodating. Lorenzo at the front desk makes you feel welcome and willing to go above and beyond. N/a

Room was clean and the staff was friendly.

Hotel was clean, food was fresh, staff was super friendly and helpful. Only negative was you could hear the outside noise clearly from inside of the room (road noise). We were on the 3rd floor, and we could easily hear people outside in the parking lot talking from our room.

WIFI didn’t work. Wasted 2 days there not working & lost wages due to this. The drawer in the room also wouldn’t close. Kept opening by itself so I kept tripping on it.

Superb

Staff, facility, location.

I liked the location, the complimentary breakfast, and access to major streets and food. The internet was working at first, then it wasn’t for 2 days

Staff, facility, location.

I liked the location, the complimentary breakfast, and access to major streets and food. The internet was working at first, then it wasn’t for 2 days

beds are comfy I had a room with a balcony although the other lights near me were flashing on the balcony's and it was annoying . Stay here quite often about 1 time a month the ice machine being far from our room and when I did use it the hopper was empty. also the staff told me the back doors werent working so only thru the front not the closest to our room . and when I had to use it in the morning to exit thru the side door that states it doesnt work . I used my key card to see if I could re enter and oh my it worked. I believe this is in a attempt to make sure they see who walks thru the door becuase of rift raft . I get it but come on IM in my work clothes that has MY company name on it. oh ya in the middle of the night saw a homeless man rooting thru a car they walk to the street and look thru garbage, So just make sure your cars are locked.

Nice hotel. Very satisfied with the stay over there.

It’s ok. You get what you pay for.

Comfortable beds and quiet location. Needs more healthier breakfast option and better coffee.

Needs more healthier breakfast option and better coffee.

Exceptional

Passable

none

Compared to other La Quinta I have stayed at, this one is fair. TV wouldn't work, ice machine was broken, could hear others in their rooms while walking down the hallways

Ok

Shower is really nice stayed down stairs. Upon arrival asked at front desk for down stairs and he helped me without hesitation.

People was yelling and singing after midnight and people smoking MarMijuana on the third floor and in the back of the property. Also, the mattress had like blood stains and the staff was very friendly.

Noise

The blanket situation needs to improve. The shower nozzle and shower doors is awkward and not convenient

The staff at the dining room wasnt friendly so as the front desk. The housekeeping staff they're very nice..

This place was so good

Our room smelled like pet urine and when you turned the AC on it smelled very humid. We used the pull out sofa bed and it wouldn’t go back into sofa so we had to leave it out for our 2 day stay. We didn’t use housekeeping so we didn’t ask them for help.

Yes

Check-in was quick and easy. Room nice. The breakfast had good variety.

This particular La Quinta has a terrible customer service and front desk personnel, a front desk person named Ray or Rey was acting arrogant when I made a follow-up on the status of my refund. This hotel charged me the entire 3 nights of reservation even I called them to cancel. Terrible hotel!

Privacy That i had to leave⁰

Nice place to stay

The building seemed to need a little upgrade. The room was basic. A step above a motel. The drawers would not stay closed after putting clothes in them and I had to remind the staff that it would be three people staying in the room and I needed towels for on more than one occasion. Also, breakfast was not refilled after nine and almost empty and put away at 9:30am

Very clean good standards. As well as morning breakfast included.

The first person I talked to about being late was pretty brusque and didn’t tell me the lobby was open 24/7. When I called back later I talked to a very nice young man who listened and responded appropriately.

The breakfast The night staff or transitional from afternoon to overnight staff is quite rude. Didn't like that. Also the room I booked the pullout sofa was broken. We were accommodated and rooms were changed. But it was a weird process as they had to come into the room to check to see if I was telling the truth about the pullout sofa being broken, I had just arrived that night and was tired and ready to rest that was an inconvenience in my opinion. Also, the towels were not all the way clean I had long hairs stuck on supposedly fresh towels. Due to the staff's previous attitude wasn't able to file a complaint just requested new towels the next day.

My day was great. It was amazing. The room was nice and clean, but continental breakfast was great every day. Staff was wonderful. I will be staying again.

Our stay at the La Quinta in Hayward last night was a pleasant surprise. The room was clean and comfortable, the staff was welcoming, and everything went smoothly from check-in to check-out. It was a convenient and affordable stop, and we got a great night’s sleep. We would definitely stay here again and recommend it to others looking for a reliable place in the area.

The room had a partial view of the pool. Comfortable AC. An elevator closest to the exit where I was parked.. Noire from next door occupants. Limited breakfast options. Lots of sugar rich processed items.

Nothing It was okay. Nothing standoutish

I’m convinced my sheets were never changed. Pulled back the comforter to get in bed and the sheets were wrinkled on just one side of the bed, you could tell they were not clean/ changed. They just made the bed and moved on. I have pics

Fair

There's only a pair of washer and dryer on two floors. One pair was out of order, so it took me longer to get done, especially when others needed to use them also.

.

Yes and yes

Yes

Great experience. Friendly staff.

Very clean

This place was so good

Yes

Lovely place

Lovely place

They need to clean their air filters.

They need to clean their air filters.

Room is clear & spacious. But the room facilities were a bit old. The hairdryer was very dirty. My security deposit still hasn't been refunded two days after I checked out.

Room is clear & spacious. But the room facilities were a bit old. The hairdryer was very dirty. My security deposit still hasn't been refunded two days after I checked out.

It was clean and bathroom was nice

It was clean and bathroom was nice

There were ants all in the bathroom and no one would answer to come and clean it. I had to sleep like that very disgusting

There were ants all in the bathroom and no one would answer to come and clean it. I had to sleep like that very disgusting

The room was fine the amenities were great just wondering why they kept my they kept my deposit without letting me know anything

The room was fine the amenities were great just wondering why they kept my they kept my deposit without letting me know anything

Roomnwas outfated and there was mold in the bathroom due to poor ventilation.

Roomnwas outfated and there was mold in the bathroom due to poor ventilation.

Staff were great, good breakfast, nice new lobby but overall run down. Carpets were old, curtains were torn and it gave an overall impression of needing a makeover. Fans in bathroom were super loud so you hear a strong humming all night long.

Staff were great, good breakfast, nice new lobby but overall run down. Carpets were old, curtains were torn and it gave an overall impression of needing a makeover. Fans in bathroom were super loud so you hear a strong humming all night long.

This place was so good

This place was so good

they need luggage cart availabilty especially for senior .frontdesk not very helpful . I think there’s 2 luggage cart for the whole building

they need luggage cart availabilty especially for senior .frontdesk not very helpful . I think there’s 2 luggage cart for the whole building

Waited 40 mins for reception to be manned to check in at 5.30. Super Bowl was on…made multiple calls but I could hear phone ringing in back office. asked if I wanted 2 or 1 bed, said 2, got 1. Place dated and needs a reno but price point low.

Waited 40 mins for reception to be manned to check in at 5.30. Super Bowl was on…made multiple calls but I could hear phone ringing in back office. asked if I wanted 2 or 1 bed, said 2, got 1. Place dated and needs a reno but price point low.

The room was clean and the staff were courteous. Good Continental breakfast.

The room was clean and the staff were courteous. Good Continental breakfast.

They would not give me a reciept when I checked out

They would not give me a reciept when I checked out

yes, staff was very nice and services were just as expected!

yes, staff was very nice and services were just as expected!

1st room i was given was disgusting, ill try to upload photos. Aside from being dingy, the air conditioner made alot of noise when the c9mpresdor kicked on. Requested room change, better but the fridge was on its last leg. Lots of weird guests. Suspect the state houses section 8 tennants at this location. Even staff was noisy. Moving a dumpster up and down the halls at night bumping into things. Breakfast was meh. Its a shame when hotel owners dont adequately maintain their hotel.

1st room i was given was disgusting, ill try to upload photos. Aside from being dingy, the air conditioner made alot of noise when the c9mpresdor kicked on. Requested room change, better but the fridge was on its last leg. Lots of weird guests. Suspect the state houses section 8 tennants at this location. Even staff was noisy. Moving a dumpster up and down the halls at night bumping into things. Breakfast was meh. Its a shame when hotel owners dont adequately maintain their hotel.

It was a nice experience. People were nice at the front desk.

It was a nice experience. People were nice at the front desk.

Will stay again

Will stay again

It was clean. The staff was nice.

It was clean. The staff was nice.

The room was comfortable, clean, and the staff were professional.

The room was comfortable, clean, and the staff were professional.

Room was nice, Hallway did smell kind of bad a bit musty. Staff was okay, first guy was nice. Second person was okay she seemed like she didnt want to be there

Room was nice, Hallway did smell kind of bad a bit musty. Staff was okay, first guy was nice. Second person was okay she seemed like she didnt want to be there

Clean but elevator wasn’t working.

Clean but elevator wasn’t working.

Clean and quiet good breakfast

Clean and quiet good breakfast

Good

Good

No complaints it was great.

No complaints it was great.

Awesome continental breakfast

Awesome continental breakfast

Line set up was a bit challenging for breakfast, but the food was great.

Line set up was a bit challenging for breakfast, but the food was great.

Yes , all was as described. Pleasant stay.

Yes , all was as described. Pleasant stay.

Issues with television. Room only cleaned 1 out of my 5 days. Everything else was great. staff was great breakfast was good.

Issues with television. Room only cleaned 1 out of my 5 days. Everything else was great. staff was great breakfast was good.

Comfortable

Comfortable

The room was spotless and staff was courteous.

The room was spotless and staff was courteous.

This place was so good

This place was so good

It went great

It went great

Nice hotel. But fridge wasn’t working in my room.

Nice hotel. But fridge wasn’t working in my room.

The staff is very friendly and helpful. The breakfast was well stocked and good variety of choices. Loved the 24 hour coffee and tea station. The rooms are clean but definitely need a makeover. The rug was lifting in middle of room. The beds did have very comfortable mattresses. The big negative was that our room was not cleaned and the towels not replaced. We did request upon leaving room but was not done. We stayed 2 nights for a family funeral.

The staff is very friendly and helpful. The breakfast was well stocked and good variety of choices. Loved the 24 hour coffee and tea station. The rooms are clean but definitely need a makeover. The rug was lifting in middle of room. The beds did have very comfortable mattresses. The big negative was that our room was not cleaned and the towels not replaced. We did request upon leaving room but was not done. We stayed 2 nights for a family funeral.

Great room.

Great room.

M

M

Everything was good except the checkout.

Everything was good except the checkout.

Wish there were more options for breakfast but rooms and property were well maintained. Very friendly staff. Location is good too, shopping and dining options.

Wish there were more options for breakfast but rooms and property were well maintained. Very friendly staff. Location is good too, shopping and dining options.

Due to my husband had suffered a stroke LaQuinta was my first choice to stay for 30 days!. I wanted to feel safe and rested. The peaceful night sleep, the nice breakfast every morning. No complaints except was room 319 king bed mattress was literally broken and the carpet was bubbled! Room changers the next morning with no problem. The juice machine was out of service for two weeks. Otherwise I would definitely stay again if necessary.

Due to my husband had suffered a stroke LaQuinta was my first choice to stay for 30 days!. I wanted to feel safe and rested. The peaceful night sleep, the nice breakfast every morning. No complaints except was room 319 king bed mattress was literally broken and the carpet was bubbled! Room changers the next morning with no problem. The juice machine was out of service for two weeks. Otherwise I would definitely stay again if necessary.

The stay was nice. Ample parking and the room was clean.

The stay was nice. Ample parking and the room was clean.

no

no

Breakfast ends too early.

Breakfast ends too early.

The room had a weird smell other than that the parking seems pretty safe

The room had a weird smell other than that the parking seems pretty safe

reasonable rates for nice sized room. good breakfast offerings. can hear people in the halls so a bit louder than preferred but overall a good stay.

reasonable rates for nice sized room. good breakfast offerings. can hear people in the halls so a bit louder than preferred but overall a good stay.

Need a blanket, didn’t have any available

Need a blanket, didn’t have any available

Polite staff; clean and comfortable room

Polite staff; clean and comfortable room

A beautiful hotel and friendly staff.

A beautiful hotel and friendly staff.

The property was clean, quiet and staff friendly. The free breakfast was most excellent! I would definitely stay here again.

The property was clean, quiet and staff friendly. The free breakfast was most excellent! I would definitely stay here again.

Some bread was to dry, Thurs & Friday Hot water like warm water, it wasn’t good to make tea But Sat & Sun hot water is perfect hot

Some bread was to dry, Thurs & Friday Hot water like warm water, it wasn’t good to make tea But Sat & Sun hot water is perfect hot

Staff

Staff

One room had bees coming into the bathroom from the ceiling fan.

One room had bees coming into the bathroom from the ceiling fan.

everything was excellent.

everything was excellent.

The breakfast was good. It was local to my job, and there was a lot to do. Everything was 15 minutes or so away, the location was very central.

The breakfast was good. It was local to my job, and there was a lot to do. Everything was 15 minutes or so away, the location was very central.

Staff was exceptional

Staff was exceptional

This place was so good

This place was so good

Y es

Y es

Clean room.

Clean room.

Terrible staff, they make their own policies regardless of what Windham La Quinta policies are. They use La Quinta name to attract customers but run it like an independent motel.

Staff was really pleasant and helpful

Great staff…. Would stay here again

Everything was good!

The property itself inside and out is very nice. Good value! Thanks!

Yes

Older rooms in need of updating noisy

The bad: Building was poorly insulated. Heard people laughing loudly down the hall at 2:00 AM, and the people in the room above us kept dropping things on the floor, making all kinds of noise all night long. The bed was not very comfortable, had a hole in the springs. Other than that, it was OK.

Overall our stay went well. The staff are very friendly and courteous. The room is clean and well maintained. The breakfast was delicious and we had a relaxing time. Highly recommend this stay.

This place was so good

Ice machine broken and no beverages in vending machine on my floor

Good

Loved it! Clean, comfortable, great location.

Great customer service, horrible mattress!

Run down, not maintained, no water pressure

The room they give to me is for Disabled, I dont want to spend a time to change cuz we are tired. IM VERY DISAPPOINTED. SHOWER HOOK IS BROKEN, ROOM SMELL LIKE CIGAR

Clean and spacious room

Hreat place

Clean room, great continental breakfast, very comfortable bed.

Clean room.

The shower handle was very stiff and hard to turn. The main door needs to be easily secured. Unless you actually slam the door hard, it does not lock securely. Its scary because you think you have locked your door, but its not. Other than these two issues, the place was very clean and I like that towels are plush and linens are clean and very white; smells good too. No stains! Wish food could be better like the sausage patty so skimpy and scrambled egg too thin, but rest okay like there’s variety.

The staff did their job - helpful and kind. I understand the hotel is under renovations. While the lobby area looks great, the room I was in did not meet my standards. The carpet just felt damp all the time (as if there was water damaged and nothing was done about it) and extremely dirty. I did not feel comfortable taking my shoes off or even walking with socks. The room stayed humid even with the AC on. There was no way to pull the certain back and let the sun in without people seeing into the room.

Great stop over

Very nice place, we gonna use it every time we come down rhere

This place was so good

The service at front desk it’s a perfect friendly and full all request when ask for service 🙏thanks Team La Quinta in Hayward

Goog

JRS Scott

Such lovely place and very convenient!

I need to be reimbursed for my stays here because since I wasn't too rooms under my name

Didn't bring a pet

Been here two years ago and construction already started and up to now hasn’t been completed.

A/C didn’t work and the sliding door didn’t have a screen so it was hot!

The hotel is a nice quiet place to stay. It is very affordable. The staff is very kind and they feed you every morning. If i ever am in the area, i would definitely stay again.

Spacious room

Spacious room.

I'm not from the area so I don't know what the standards are like for hotels in this area. I've stayed in better hotels and I've stayed in worse. For a one night stay this was decent.

I asked for near the elevator room, however the one closest to me was not working so I had to go to the elevator farther from my room.

Great place to stay

The place is quite easy to get out of and easy to get into.

Awesome

Room 126 snarled like straight weed we went as a family night vacay and went swimming which was nice but went back to room after ac was on and it was such a strong smell we check out smoke and room 126 right near door too much back n forth to have a good night sleep left the room at 11:30 with my family still waiting on reply for that they will do

I will stay here again. I would have put 5 stars all around but there was construction going on. But room was super clean. The breakfast was good. Staff was friendly. Zero complaints.

This place was so good

Staff was very courteous and professional…. Room very clean

The hotel remodeling/construction still isn't done! I believe it's been over a year and a half.

Good service

Pretty decent stay. Comfortable and clean. Nice staff.

It is for a businessperson like me, what I don't like is that not all the services are functional like the elevators and the entrance lobby

- The building was under construction so, there were challenges getting to the room. One being our room was at the back of the hotel and even if we were able to park closer to the room entrance, the elevator closest to our room was out of order. - My daughter and son-in-law went for a swim and when they got back to the room, the key card worked but the door was stuck, we had to pull the door open from inside the room. I’m not sure what happened there. I have to say, they tried to enter into the room multiple times and because my husband and I were already sleeping, they had to bang on our door to get our attention. - The a/c vent needed to be cleaned. The air was only coming from the right side of the vent. If we had a longer stay, I would have requested for the a/c to be cleaned or would have asked for another room. The location of the hotel was great. It had a lot of stores and places to eat and their continental breakfast had a lot to offer on the menu along with a variety of juices.

It was noisy. Not very clean

This hotel was dirty and the service was terrible.

It was good.

- Rooms were big and cleaned everyday - Staff was respectful and helpful - Very conveniently located near all Shopping and Dining options Will surely stay there again. Go Bears (Came to drop my Son who starts at UC Berkeley)

Ice and soda machines not working. Under construction so that was a mess. Very loud all around.

Better breakfast

.

Good selections of daily breakfast.

My wife and I planning to stay there saturday 8-16-25, but we got covid on 8-13 and we have to canceled our stay in La Quinta.

Nice and clean. Friendly staff, nice breakfast options.

Did not let us check in

Friendly, super friendly staff at check in and breakfast and over the phone too

The most issue i had was the cleanliness of the room. I found sunflower seeds on the floor and on the counter by the sink in the kitchenette area. Also the shower walls and toilet area was not cleaned the whole time we were there.

What i did not like is no fence around parking lot unsafe for parking due to it's a shopping area

Alot of shady people going in and out of the hotel. Also, the soda machines, had no diet drinks.

Nice and clean

Pleasantly surprised at the quality of the stay at this property. Newly renovated and really nice. Super comfy bed and security patrol on the premises which was a plus. Would definitely stay here again. Also, found a really great Chinese restaurant close by, Tasty Szechuan restaurant. :)

Food options could be better, rooms are okay. Staffing wise was good as well. Loved the pool and the hot tub! It was super fun for me and my family.

Great breakfast staff, housekeeping is minimal service, property renovations are inconvenient, rooms need repair, pool & hot tub need to be scrubbed and resurfaced

Breakfast was really good

The only things I'm disappointed in were the food. I've been to many La Quinta hotels in the past mostly on the West Coast but they always provide enough food based on the people's stay in at the place. As I entered the cafeteria I’ve noticed it was busy on Saturday’s morning. I also noticed the people were already waiting in line for the food to refill. But this place provides slow, especially main dish like an egg and turkey link. I thought I’m crazy so I checked “three time” and the food were gone especially those main dish I mentioned above. Note: I do appreciate for the food that the hotel provides. Don’t take it the wrong way I can alway go eat somewhere else and I know it’s gonna be much better food than what the hotel provides. I usually spend my breakfast between $30 to $60 per person when I go out. But you know one of those feeling when you are super hungry and you know that you are staying in hotel so you expect the food is gonna be there and waiting for you but I guess my expectations were wrong. Partially happy customer!

This place was so good

The property was ok, would have liked to know there was construction going on prior to arrival. The agent that checked us in was not friendly nor did he make eye contact. It was all transactional. Our room was ok, the closet door upon touch came off the hinge. I did tell the morning agent who seemed concerned if i had gotten hurt and reported it to maintenance right away. Other than that it was an ok stay.

Our room gave me flea bites on the first floor. The room was loud after they changed us to second floor and nothing was comped... A lot of things broken or tattered.

When booked, there was no notice that the hotel was under construction. The rooms were booked by mistake as wheelchair accessible, but the front desk rep was not willing to change the rooms without an excessive additional charge. The shower made a huge mess of water leading to the front door; thankfully, we were able to request more towels. Overall, the stay was mediocre.

Currently remodeling, looks great already. Rooms are nice and clean. Great location. Nice hot breakfast. Ice machine on 3rd floor was out of order. Overall great stay!

Under construction and very aged.

Staff was great. And the breakfast was very nice, had good options.

Room cleaned, but smeal humidity

Staff were friendly, breakfast was great, easy convenience I would stay here again in the future

Good

Great

Everything was nice and tidy and awesome breakfast and the personel is very friendly

Nice rooms, and allnapliances worked (alot of other hotels are in such disrepair by comparison). Beds were comfy and clean, bfast is a full meal.

Nice

Dirty bedding

This place is clean and beautiful. We loved our stay here, the breakfast was one of the best I have ever had in any hotel with free breakfast options. Kudos

This place was so good

This is my 2nd time staying here. Really like the friendly people and great breakfast. Only have two suggestions. The hot tub needs to be hotter and i always choise to pay at the property. So don't charge my credit card until i actually check in

Good place

Everything was awesome

great customer service

Hotel is under construction. Here for two nights and the room wasn’t cleaned. Trash and dirty towels and unmade bed. Asked for extra blanket and were told no. Because of guests stealing them.

Quiet/comfortable/clean

Great price and location

Room was clean and hotel staff was helpful. Checkin took less than 5 minutes. Overall good experience. Breakfast has options.

This place was so good

Clean, convenient and staff were really friendly

The room smelled, loud, obnoxious , inconsiderate kids and adults all night long in the hallways, my daughter and I barely got any sleep, complained TWICE to the front desk about the loud guests and nothing was done about it. Gnats were in the room as well. 100% do not recommend.

Clean… many shopping choices nearby

Terrible room cleaning! Stayed 3 nights and only got extra towels by request. Under construction and front lobby is hard to find from outside. Room was clean and comfortable. Free breakfast was decent.

Good

Our stay was good! Clean room & a variety of choices for continental breakfast!

Very nice place to stay…. Rooms are clean and staff is exceptional

Go see Maria and Lorenzo and they'll go out of their way to make you feel at home.

Everything besides the hard country potatoes was goid

Great stay and great area

Cleans and friendly

Rooms were old, but ok.

We rented 2 rooms for a funeral. When we arrived the guy told us we needed to give him a cc to charge the deposit. We knew nothing about the deposit to our knowledge everything was paid. He made it a big deal we said we would pay cash for the deposit and then with an attitude he said if we paid cash it was double the price per room and that we would get it back when we check out the next morning. If we used the cc it would take 7-10 days to get out money back to the card. He stated it said when we booked the room but i pulled up the reservation information and he couldnt even find it! How are we sopose to know about these other expenses if it is not where we can find or see it! He made our experience very unfavorable we were not really there to enjoy and have a good time we were there for a funeral

We had a good experience. The building smelled fresh as did the rooms. Everything was very clean. The manager was very polite and welcoming. Bed was comfortable. Would stay again.

Thank you.

Overall okay stay, big room, free parking, and delicious breakfast! Staff were good.

Great hotel, exactly what I needed for traveling with my partner and dog. Good breakfast, helpful staff, affordable.

It’s a very good property, rooms are very spacious and service is excellent

The hotel is convenient to some good places to eat and is centralized. They are having construction work done which wasn’t noted on the reservation page, but we were there n the weekend so there was no work getting done. Otherwise, a decent place to stay for the price.

All of the staff were amazing courteous, friendly and helpful. I was Very happy that they upgraded my room since I'm disabled. They put me RIGHT NEXT DOOR to the dining room and gave me a WONDERFUL BALCONY close to the Pool and MAIN ENTRANCE. I stayed there 11 nights in total and can't wait to return on my next visit to the Bay Area for medical reasons. Oh one more thing: the daily buffet was delicious and varied. An AWESOME VALUE that is included. So nice to have it change its egg dishes everyday. Also the Hot Tub WORKS and is REALLY HOT! But not too hot for young children I LOVE this place!(very reasonable around $125 a night, include taxes and fees) too. Please tell ALL the Staff, kitchen food preparers, maids and Front Desk that Valeri Coleman (woman with no hair) said I will be BACK because of their EXCELLENT SERVICE and Thank You!!!

Great staff

Easy check-in, even with the renovation going on. Clean & comfy room. Nice breakfast. Enjoyed the hot tub.

This place looks like it should be shut down. Staff did the best they could with what they are working with.