Ramada by Wyndham Hawthorne LAX / LA Stadium

Very clean and really good service

Great place very clean I enjoyed the stay

The floor is so stick walking on with bare feet. So disgusting. Ceiling, walls cracked, non finished painting it. The whole room is old. TV is small andtow color is faded, omg, lol. It's 1990s tv. Towels smell so bad. Stay away.

Unfortunately I need to leave a negative review. This place really needs to be condemned. A lot of water damage that has left the rooms smelly, musty, and moldy. The floors are extremely dirty and haven’t been mopped it seems in years. There is rusting all over the place but especially in the bathrooms. At least the linens and towels were clean. It is so poorly maintained and old. Don’t stay here.

The place seems neglected. It’s like who ever runs it does not think of creating a nice place away from home for visitors. They need to shut it down and invest some money into cleaning the entire hotel. Customer service also seems like they have very little time for guests. I have never been to such a portly maintained hotel anywhere. And I have traveled quite a bit all over the world.

Encontré cucaracha en la tina de bañar , no había papel de baño toallas muy mala experiencia

It was OK

Had not got charge in the past for parking and we are a usual there and these last Time got charge 10 per night also the Bedroom had a very bad smell had to request a new one not happy with thee last check in

The blankets I am not sure they put lot bleach make my skin irritated. (Itchin)

Light in room didn’t work, just everything is outdated and old

My stay was great very quiet and well kept, I'll be coming back . Thank you staff.

Very clean and excellent service

Es personal de check in muy bien pero el olor en la habitación es muy mala laa sabanas manchadas

My husband and I booked a room for the weekend and let’s just say we were fooled by their online advertising. We arrived to our room at midnight and as tired as we were from our travels, we left to find another hotel. When we walked in the room it smelled terrible. The bedspread had stains on it. The bathroom had mold and was absolutely disgusting, it is totally run down. No privacy curtains and the curtains they did have had a huge rip right down the middle. We were afraid to even touch anything. It was the worst place we have ever booked.

I didn't like how we didn't get any sleep due to our neighbors were loud with no remorse for people next to them in a conjoined room! Too much traffic, that's all we heard all night, no black out shades!

Change in all personal property oversight lacking indifferent to concerns complaints cleanliness if grounds waiting area for elevators floor and mats dirty..small flying insects by elevators and rooms..reported concerns running toilet no working phone in my room no maintenance on weekend...desk staff have no authority to resolve issues or concerns...GM never checked with me if concerns were addressed and or resolved...At check out GM was informed of my concerns starting from day 1..no working phone..running toilet flying insects...He never apologized just seemed indifferent...I complained more than 2 times met with you should do this we don't have breakfast as advertised...The Ramada is tarnished by this property...it should close get a cleaning facelift and a change in management....will NEVER go there again...

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I emailed you Needs allot of maintenance dirty and unsafe looking including the parking

Needs allot of maintenance dirty and unsafe looking including the parking

Bad

Nothing

Nice clean and the staff was very friendly Nothing

Absolutely nothing Everything,there was a lot of prostitution going on in the hotel. And nothing being done about all the prostitution going on. I had a 3 year old and a 16 year old with me and I personally don’t think them seeeing this type of stuff was okay.The whole facility rooms need to be remodel from walls to carpets. Our bathroom toilet was broken it made noise all day long,we were received with non sanitary towels they looked like they had not been washed at all.And the whole room stinked really bad and it’s like if they never do service there at all.

Absolutely nothing Everything,there was a lot of prostitution going on in the hotel. And nothing being done about all the prostitution going on. I had a 3 year old and a 16 year old with me and I personally don’t think them seeeing this type of stuff was okay.The whole facility rooms need to be remodel from walls to carpets. Our bathroom toilet was broken it made noise all day long,we were received with non sanitary towels they looked like they had not been washed at all.And the whole room stinked really bad and it’s like if they never do service there at all.

Big space with amenities and...

Big space with amenities and comfort is perfect. Lift services need to be improved. Communication i.

Tear it down

That's where I stands by the elevator with stuff also the pool was shut down by the fire department. Safety ety is the sweet that I was in the blinds was not fixed I had a blanket over for 4 days no one came to repair only one stop that was helpful this young guy that work at night I seen he could have service request in and it's owed it to me but everyone else I guess they ignored it the young lady when I first came I came down and told her about it she lied and said that someone was going to fix it the next day you know so I don't think they have a maintenance on that site and also when I checked out I told the manager he said he had to talk to all of them instead of just going inside the road and go look and see if the blanket over there with them

Staff very friendly and helpful. Room was clean. The only disapointment was the closed restaurant and i got the missfortune all restaurants in neighbourhood like Daniels and 2 other been shut either . But i was refunded and is ok .

the location is good. when we booked, it stated they were offering breakfast within the reservation, when we get there they notify they’re only offering complementary coffee and tea. there’s 2 elevators and only 1 functioning (barely, it’s very slow). our room had a funky smell, the bathtub had a huge leakage and no matter how clean your feet were, you’d walk around the room and within a minute your feet would be dirty from the dirt in the carpets. whatever is behind the hotel has a strong urine smell that you can feel while walking around the parking lot.

the location is good. when we booked, it stated they were offering breakfast within the reservation, when we get there they notify they’re only offering complementary coffee and tea. there’s 2 elevators and only 1 functioning (barely, it’s very slow). our room had a funky smell, the bathtub had a huge leakage and no matter how clean your feet were, you’d walk around the room and within a minute your feet would be dirty from the dirt in the carpets. whatever is behind the hotel has a strong urine smell that you can feel while walking around the parking lot.

There were some good aspects to this hotel. They have a waterfall with the swimming pool which is pretty nice. The location is good, especially because it is so close to LAX, and near venues for the World Cup. But if I were coming to LA for the World Cup, there is no way in a million years that I would risk having my body covered in bed bug bites by staying at this hotel.

The adventure started with a glitching elevator screen, followed by a first room that smelled heavily of weed. After swapping rooms, we were greeted by a thick layer of dust on the sofa, an exposed electrical plug that felt like a safety hazard, and two cockroach sightings inside the room (where there are two, there are usually many more). The grand finale was checking out early in the morning only to find the elevator had stopped working entirely. It’s hard to understand how this hotel earned its current star rating, but the maintenance team certainly has their work cut out for them.

The garage has cars parked half-way into the spot leaving the other half as an obstruction to other cars. They say on the site "Free parking". Nope...costs $10 (which isnt too bad, but still). No onsite restaurant.

.

Passable

Good

The blind in my bedroom has been broken where I have to put a blanket over the window and they said it was going to fix it and they never came back to fix it

The front desk was amazing, he did not hesitate to provide me with a full refund when I was not provided a clean room. I would not recommend this property due to the lack of cleanliness.

Badly maintained place

I didn't expect what a secpool it was, so nasty

Parking it's good. The staff were very friendly, especially Michael.

The property was dirty nasty not clean the picture on the listing is old. The pool was closed to health code violations. The gym was covered in bird crap and “closed” rooms are old furniture is 90’s era they charged me for the free parking no free breakfast at all as in there amenities listing and this is all just the beginning

There was bed bugs in room 242. It was very outdated and dirty.

Dirty bed, old rusty lamps.

Keep it clean and accessible.

The price is reasonable, so I can overlook some things, but there are way too many pests. It’s always damp and smells musty.

The room was just ok, the shower was in the room 4’ away from the Bed??? Thought we were getting a Jacuzzi room….yea that was the shower /Tub in the room…..hmm. Get past that and go find the non-existent Gym….yea the gym went out of service years ago. Yet they still say it’s temporarily out of service. The floors are disgusting. I went into the 1st floor restroom near the closed gym….oh boy that was appalling. There was old piss still in all the toilets. Don’t believe any of the photos.

The hotel looked ran down. The staff wasn't too accommodating and we found a giant bug in our room. We had to switch rooms and even they room was subpar. With my experience, I feel ripped off and would not recommend anyone to stay there.

They weren’t serving breakfast at the time I went The rooms were not as clean as they could be and how small the beds were

The rooms were not as clean as they could be and how small the beds were

Very good

The pictures are not the same. NO breakfast!!!+ The post said that they have breakfast but it has been gone for 2 years now and I was told management knows it's wrong !! The hotel has not been maintained at all. The smoking area was terrible and it smelled bad. We are so happy to leave.

Bad

Hotel can be improved overall.

Nothing

Passable

The television lineup is not up to par.

Good

Old: nothing worked TV air conditioning shower but good price

Clean, excellent staff. Nice facility. Nothing

Clean, excellent staff. Nice facility. Nothing

Parking good free gift card to get from the car to the room

Parking sucks cost $10.a day and not on explained clearly on Expedia

Bad

Bad

Parking. I did not see anywhere where they mentioned parking was extra $ 10 a night per vehicle. Unless you have a handicap placard then it's free. Parking spaces are really tight.

No breakfast available. Location was primarily 1 of reasons for choosing this property The room had NO carpet or rugs on floor. Bathroom had 1 mini bar of soap. Did not use bathtub. Stopper not in drain. Afraid to stand or sit in tub. Appeared not clean. Toilet so low, feels like sitting on floor. Property needs complete overhaul and updated.

The television lineup is shabby.

Disappointing

No breakfast available. Location was primarily 1 of reasons for choosing this property The room had NO carpet or rugs on floor. Bathroom had 1 mini bar of soap. Did not use bathtub. Stopper not in drain. Afraid to stand or sit in tub. Appeared not clean. Toilet so low, feels like sitting on floor. Property needs complete overhaul and updated.

Bad

I didn’t like anything. It seems to house homelessness and it made my family very uncomfortable. Also we paid for breakfast to be included but they do t have a restaurant.

Nothing Rooms smelled, first room the walls was falling apart, second room the heater didnt work and it was very cold and it smelled very old. I reserved this room because because it said breakfast was included. No breakfast here.

I was charged multiple times on my card and would like my refund Room had a none working toilet and blood stains on the carpet

Nothing Rooms smelled, first room the walls was falling apart, second room the heater didnt work and it was very cold and it smelled very old. I reserved this room because because it said breakfast was included. No breakfast here.

I was charged multiple times on my card and would like my refund Room had a none working toilet and blood stains on the carpet

the rooms need to be fully remodeled/updated. I wouldn't even use the shower it was so disgusting. Tiles on the bathroom floor are cracked and loose. There was night time construction going on just below our bedroom window with trucks constating beeping as they go back and forth, workers talking over the truck sounds. We didn't get into our room until after midnight. We had been flying for 20 hours and had to catch another flight at 6am so really didn't have the energy to go back downstairs to get another room. No one should been booked on that side of the hotel without notification. Horrible experience. I definitely do not recommend this hotel

old, smelly. needs alot of work

Roach crawled on me in bed Another roach was on the table

Exceptional

The room itself was good, clean and big enough. The hotel does look a little old, and the building shakes a little when cars pass around. Staff was fine. It would've been great it they were pet friendly. The one thing I didn't like is the parking: they will charge you per night, not per stay like it says on their description, which s*cks because once inside the parking, I felt like I was gonna get robbed. There's no security whatsoever and a lot of people just hangout there drinking and smoking weed.

Bad

Very very bad, very horrible room. Not hot water. Dirty room

This is an older and poorly maintained property. Actual insects in the room. Dark rooms with dirty carpets.

Very clean

Do not recommend.

Everything Nothing

Really bad place to stay people hanging out in parking partying smoking drinking doesnt feel safe

Poor

Didn't go to the pool

Yes

It wasn’t that great the pictures on the internet are not the same as when I checked into my room

Nothing like the pictures and pretty run down

Nothing The system was down so we had to wait to check in. The garage gate didn't work properly you had to bang on the side of the key pad multiple times. The room didn't smell fresh and the facility wasn't well kept. The trash can was full on every floor the 2 days I was there. Never received breakfast during my stay. Parking spaces were very close.

The system was down so we had to wait to check in. The garage gate didn't work properly you had to bang on the side of the key pad multiple times. The room didn't smell fresh and the facility wasn't well kept. The trash can was full on every floor the 2 days I was there. Never received breakfast during my stay. Parking spaces were very close.

Check out was early There were roaches in the bathroom, black mold in the bathroom, no coffee pot, no lamp shades, they do not do breakfast any more but don't tell you that until after you post. No wifi no tv.

Check out was early There were roaches in the bathroom, black mold in the bathroom, no coffee pot, no lamp shades, they do not do breakfast any more but don't tell you that until after you post. No wifi no tv.

Bathroom tile floors were cracked though I was going to slice my feet open! The bathtub drain was broken the plug would leak faster than the tub could fill! The shower didn't properly work! There was no bar !there was no restaurant! there was no continental breakfast! One of the two elevators were broken the other elevator took 40 minutes with the homeless that lived in the Ramada going up and down on it all the time! Yes the Homeless Living in the Ramada! No 9:00 AM Early Check in! Got Checked In at 12:30 PM and still wrongfully Charge $39 for early check in ! No Ice Machine on my Floor!

Excellent

This property was in very poor condition. We found multiple cockroaches in our room and ultimately left within an hour of check-in due to concerns for cleanliness

I did not use the pool

nothing there was homeless people in the second parking lot floor just hanging out the whole parking lot smells like piss there’s roaches in the room unsanitary and mold on walls should really be investigated

Everything. This hotel was nothing like what was shown on the website and they didn’t have the breakfast that was advertised

Solo salí del cuarto y se llevaron todo y no dieron repuesta de mis cosas, es pésimo servicio, hasta la fecha no tengo repuesta de lo que me robaron del cuarto

The worst part though was when water started dripping from the ceiling at 5am and turned into a big big puddle in the bathroom , and maintenance would not be able to take care of it until 2hours , t 8later

The TV didn't work or fuzzy. Water dropped heavily from ceiling in Bathroom

3 hr layover

Everything else was perfect

The carpet was so dirty walls had old nasty wallpaper on it that smelled really bad and needed replacement flys on every floor near the elevators ice machine didn't work on the 2nd floor had to get it from the 4th floor They have a $10 per car per night parking fee there were bullets on the floor in both elevators don't stay here...

The room smells very bad bathroom almost all the tile in the floor was lose the hallways smells and liking everywhere wet towels on the he floor I won't stay in there again

Un lugar muy tranquilo pora descansar

I literally only sat on the bed the entire night we stayed. We couldn’t wait to get out. The property had potential but you can defiantly tell no money is put back into it. The people they allowed to stay there monthly had us questioning if our stuff would be safe. The room was old, couc had so many stains we didn’t even sit on it. The bathroom floors were questionable, we kept our shoes on the entire time. The walls of the bathroom leaked water after we showered. We legit just sat on the bed the 24 hours we stayed. I would never come back nor recommend anytime staying here.

Hotel was not cheap, and the building is old and messy. The rooms were old, paint chipping off, rust around fixtures in the bathroom and cobwebs in the corner of the room. I would not stay here again.

No breakfast

location is pretty good but that’s all the good i have to say about this place old run down dirty broken furniture and lamps NO CURTAINS garbage TV tiny little tv with very few channels then after you book your room they tell you it’s $10.00 a day to park your car. on the property. stay away. i’ll never stay again. it’s a motel 6 with a ramada inn sign

The hotel rooms was too small and they are aslo not giving any breakfast. Mosquitos all over. Pool was not clean.

My room had a lot of cockroaches

Staff very nice and friendly.

👍

Easy to find parking, the shower/tub in the room was weird, staff was nice. Didn't find this place to be as nice as I thought

Although it was a no smoking room, the room smelled terrible!

Very dirty and staff mocked neurological issues. Aphasia. i said the word appointment instead of reservation, so the worker mocked me for the fact i said application when meaning to say reservation. the worker instead kept saying "we have no aplications here" i tried as hard as i could to say reservation even saying i want to be here longer but still mentioning "applications" me saying "i want to stay longer for my application". vs "stay here longer for my reservation. i was a few letters off but the context i provided somehow isnt enough. the neurological issues i have instead had to be picked on. it got to the point i had to cry on the phone telling them im sick with brain damage for them to understand. i dont think they cared. Bugs in the couch and broken lights. Bathroom moldy with mildew, urine stains all over the drain. Floor completley dirty with dust food crumbs and hairs. fire exits are zip tied locked to prevent all exits. in an emergency youd burn to death trying to escape using a fire exit. so good luck

Very old building and everything almost in ruin. Surprising that it doesn't collapse! Needs a complete and total renovation...

Room was not clean and staff was not friendly. Room had a weird smell to it. There was hair on the bedsheets

Disappointing overall. Poor maintenance and bad service.

Instalaciones muy deterioradas, el ascensor tiembla cada vez que se mueve de un piso a otro. Las alfombras, lámparas y pisos sucios y con mal olor. Adicional a todo lo anterior el personal es poco amable.

NO HABIA PISCINA EN FUNCIONAMIENTO, EL AREA DE ACTIVACION FISICA NO EXISTIA, REALMENTE LO QUE EL HOTEL MUESTRA EN LAS FOTOS ES MENTIRA, NADA QUE VER, ES UN HOTEL EN MUY MALAS CONDICIONES, CON MUCHA SUCIEDAD Y MUGRE EN LAS HABITACIONES Y TODO EL EDIFICIO, EL ESTACIONAMIENTO APESTABA A ORINES.

Property dated. One elevator that was very slow. Was ok. Will not recommend

The building it was dirty and the rooms they’re old needs. They need to be updated. Bathrooms are terrible smells so bad the room the wet smell smells like cigarette so bad. We stayed on third floor and we be able to open up the window and like that we be able to sleep for a couple hours because the smell it was terrible. We had a huge headache I’m very disappointed and do not recommend staying on Ramada hotel at all

Would not stay here, homeless people everywhere, not clean, unsafe

Yes

Old laundry. Really old...

The place was trashed. They switched me 3 times due to the ceiling and bathroom leaking and bugs.overall stay uncomfortable I would spend my money else where

The room had a bad odor seen roach in the tub. And inside the fridge the window shed is all torn off.It was a horrible experience

Great place to stay. Nice and quiet. Close to places to eat

The property as a whole was run down and dirty. Lobby, parking lot, elevator, bathrooms, all were substandard to any reasonable hotel.

The conditions were not livable. I was also denied my full refund

When I contacted Britney (front desk person) was rude, who doesn't care about the guest at the hotel. I requested for the full refund but no response from the hotel manager Shahi

The hotel is in really bad shape

Good

They are part of a program for patients or homeless people. I had an encounter with on of their residents and felt unsafe while in the elevator and left for the night as I did not want to stay alone. The program runs the elevators so you’ll need to use the stairs that are also pretty scary. Their parents/residents are only allowed to use the elevators. The inside of the rooms are old looking and many appliances do not work, lamps and tv. Please, do not be cheap. Spend a little more and stay in a safer, cleaner, and better hotel; even if it is for one night. I

The place was not like it is shown in the pictures. The rooms are missing light bulbs and furniture is damaged. And the place is ghetto

The elevators didn't work. One was completely out and the other stopped on every floor all the way up and then you had to go back all the way down with 8t opening at every level. They had random non hotel people in the parking lot smoking so much weed. The shower/bath didn't work. It was a really cheap hotel and carpets were dirty, furniture was destroyed and just felt really unsafe.

No, the pool is not open. They turned this facility into a homeless shelter without notifying guest. There was door slamming all night long, people sleeping in the middle of the hallway floor. when I parked my car on the second floor and they decided to make that a designated smoking area, so a bunch of cigarette smoke before entering the building. Brace yourself if you have asthma. Staff dosent look happy with these new changes. If you don’t mind being in a shelter, this is a perfect place for u!!! Per staff this will be for about 7 months.

Check in was pleasant, room didn’t have black out curtains so the streetlights were in our eyes all night. Then, it seems like this place is 10 years over due for a remodel. Broken elevator, other elevator took 10+ minutes to go between 4 floors. Outside the rooms the walkways felt like they were spongy, like you’d fall through. Room had cracked paint and peeling wallpaper. Pillow cases and blankets had scuff marks and there was other peoples hair everywhere; one in the bed, several in the shower and toilet seat. (Gross). I wore my shoes the entire time except in bed. But it was cheap so it was the only option smh.

Bathtub was not nice. I would not stay there again.

This is the dirtiest and most neglected hotel I've ever stayed in. It was full of noisy, homeless people. The smoking area was packed with people smoking marijuana and making a racket. The smell in the room was awful. It was the worst stay I've ever had.

Bed bugs toliet not working..refrigerator nor microwave not working..called front desk immediately they said no maintenance staff on duty..never again

Not coming back!

This hotel has gone all bad. The entire 4th floor is a homeless program. There is pretend security all over the hotel. The place smells like a homeless encampment and there are homeless people in the parking garage smoking!

Most evenings and mornings a plethora of individuals were always hanging out inside the parking garage smoking. I'm not sure if they for our favorites, long-term residents, or local vagrants. Either way security didn't seem to have an interest in moving them along and not having them Smoke on the property states that smoking is not authorized. it was disgusting smelling that every time it came in and out of the parking lot. There was only one working elevator for the entire Hotel which means getting to and from the floors to the parking garage and Lobby was extremely time-consuming. front desk staff was very helpful and communication through the text number worked out well. I let them know I had to stay away for a night or two and they insured the room was clean before I returned for my final night. I'm always tended to be a bit noisy at times especially with some of the security guards and other residents moving around and talking loud late in the evenings which made it difficult to sleep at times

Had a nice day this place is very nice and quiet in a busy town

old, very dirty, not safe

No comment

3 out 5

The facilities are pretty run down and dirty. The room was adequate for what I needed, but not a place I could recommend. There was no room service, l didn't use the pool or eat at the restaurant. The only person I spoke to was the guy at reception and he was perfectly cordial. I had pre-paid so not much interaction. On line, when my assistant called to extend the reservation, she said they were very rude and wouldn't help so we had to go back to Expedia to book. The place was half empty so it should have been an easy accommodation.

The TV don't show you where is the channel stalling.

Poolside was fine.

Parking entrance gate broken if you have company coming they cannot access parking area.

Yes

Very disappointed dirty floor,coakroches , mildew, spider webs bathroom door it doesn't close no fan foggy after shower no screen for the window over all 0/100 horrible experiences

I have a very bad experience room very dirty spider webs bathroom no fan foggy when you take a shower it takes time to un fogged mildew around the bathroom and ceiling bathroom door doesn't close the worst coakroches what a shame window no screen the area smile smokes if i knew its like a weekly motels i wouldn't stay my 3 days i was thier just to sleep, When i checked out i ask to speak with a manager the girl says no manager on weekends i told her about the program no apologies nothing i ask for email, they advertise free breakfast when i ask she say we don't serve what a shame.

This was the worst hotel I've ever stayed at in the LAX area. The property is old & definitely needs to be renovated. I guess it's seen better days & the area doesn't seem safe. However, the security guards are courteous & made my stay feel much safer with them around. I will NEVER stay at this property again......should be a 1 or 2 star rating!

Room was okay, but there were loud noises, and the floor shook when people ran up and down the stairs outside. The building and area is kind of sketchy, concrete stairs, and elevators that are slow and dirty. But the staff was very nice and the price was decent.

Great stay

Absolutely awful!!!!! Clogged/overflowing toilet, stained bedding, lights in room didn’t work, all of the light fixtures were filthy. Literally the grossest hotel I’ve ever stepped foot in. Just disgusting

Better way of having extended stay residents separately from weekends guests

Bathroom room carpet bed everything is disgusting they smell. It’s old, lightbulbs don’t work and the staff at the front desk are very rude.

The room hasn't had an upgrade since the 60's.. wallpaper completely deteriorated around the edges and corners The white paint has like four different shades just to paint one wall cracks and stuff places just way outdated not worth more than 25 bucks I feel like I was going to the ghetto to look for a hooker. I would not recommend this place.

Good

Check in was easy, location convenient, room was spacious bed was comfy but saw roaches in the bathroom. Won’t stay here again

Disgusting

The hotel was in a bad state of disrepair and the public areas filthy, apart from the lobby! The gym was empty and closed, exit doors were locked. My bathroom was unclean with footprints and hair on the floor, the shower did not turn off gf completely and the TV didn’t work. I reported the bathroom soon after I had arrived but after unpacking. This was to be reported to the managing twice more ver my stay I asked to them and they were not at the hotel. The Images shown on Expedia do not represent the condition of the hotel. I await a response from somebody, this has a not acceptable.

The original room was terrible. There was hair and dirt in the bathtub. The bed’s linen were dirty. The curtain’s were falling off and had zip ties and a chair barely holding up the curtain. The room had the smell of mold and dampness. There was rubber bands on the floor. I traveled 18 hours with delays from Florida. This was very poor first impression of Los Angeles California for me and my daughter. I’m a retired veteran of the United States Army

Couches were stained, shower was dirty and plugged, fire alarm went off twice in the middle of the night when there was no smoke at all. Noisy neighbors, very smelly overall

The hotel is very old and the room is filthy. Wouldn’t recommend.

Great hotel.

Good

Staff was great 100 percent. The facility needs to be upgraded.

Good

The floor was dirty, the bedding was dirty with stains and the ice machine was broken. The elevator was out of service and no supplies in the bathroom. Complained to the front desk and they did not change our room or send a cleaner. Due to whatever reason the food delivery fees are high at this location. Parking is separate from the room. First pass is $10 and the second one is $15. Bring your own items and don’t use the vending machine. It’s $5 for a soda/water

This hotel was run down. Mold on the wall or discolored paint. We couldn't tell. The elevators were dirty. But we suck it up because it was last and we just needed to sleep and be out by 5am.

Room was disgusting. Toilet was leaking, carpet was stained and sticky. Immediately upon entering, the room smelled like mold and smoke and I knew I could not stay at this hotel. I left immediately and booked a different hotel.

The room was horrible! The phone didn’t work, the heat didn’t work, everything was out dated and run down, the front rest didn’t respond to calls. The entire experience was bad. Then woke up to see insects crawling throughout the room! Ridiculous….

Was in a sketchy area, had a random guy knock on my door. Looked run down, no amenities.

So for starters let’s address the front desk rep, she had a complete attitude like she hated her job, apparently there’s a $10 a day fee for parking which I didn’t know about but that fine, my problem was that the gate PIN code box was not working properly as I entered the pin that was given to me several times so I informed the front desk and she told me with an attitude,” Everyone has been using the same code all day and it’s worked for them!” I’m like well it’s not working for me, so she says” I don’t know what to tell you but our maintenance is gone for the day, mind you I checked in at 7pm. Needless to say I asked her where should I park since I can’t get through the gate and 2 cars are waiting behind me? Her response “ I don’t know what to tell you but if you can’t get in then I’ll refund you your parking fee” I’m like wow no help at all or even try to assist, I’ve never had this kind of treatment at a hotel. So I go back to my car and bang on the PIN code box and come to find out when you press a button it beeps, well two of the buttons were not beeping which means they were stuck some how so after banging on it a couple times it worked. May I add I did a 4 night stay and every time I had to bang on the PIN code box, unacceptable! To make matters worse! My room had roaches and I have numerous pics and on the day of my check out my arm was bitten up and the manager says sorry there’s not gonna be any refund or compensation but i will make an incident report! Horrible!

I was switched rooms 4 times due to the tvs not working, phones not working, and a room smelling like cigarette smoke. The 4th room I was moved to was better but the constant switch was inconenient.

Barely worth 80 bucks. Time to tear it down

Room had bugs and smelled like urine

Great staff

Elevator barely works and the place is like a run down crack house.

OMG!!! RUUUUUN!!! Outdated everything! Tub disgusting rug old stained dirty ! It honestly felt like I was in a third world country motel ! I had a seven day stay I left in TWO DAYS!! Heck no. You have been for warned !

Old

There was mold in the room but Jennifer gave me an upgraded room for no extra charge. DO NOT STAY ON THE 4TH FLOOR! The 4th floor is the top floor right under the roof and its and old building with zero upkeep including the roof, which leaks causing mold.

Property is in seriously neglected condition.

Dirty bedsheets, bathroom, room in geneal

you get what you pay for, rooms are pretty nasty TBH. carpet not vacumed.

Roaches in the room.

They are thieves and will not listen to your complaints

Very good parking facility

The first room (#136) that was assigned to me had roaches crawling around, and then I was assigned to room (#236). The magnetic key strip to the door was inoperable. Meaning that anyone could just open the door and wapked in unannounced. I was too tired to walked back to the front desk and request for a new room. Instead, I just put the deadbolt on and placed two chairs in front of the door. When I exited the room to go to my car, there was no way for the door to lock and for my room to stay secure. I probably won't EVER stay here again.

The restroom is nasty, and the front desk is not helpful. They dont have a pleasant customer service and you can’t trust them with your things.

Didnt use the pool too cold the weather.

Clean room the weather was to cold for the pool and rainy.

The room was in bad shape. There was black mold on the windows

Room smelled, no shuttle from AirPort.

Staff was good. Roaches in room

Clean room

The hotel smells horrible, our room smelled like an ash tray, bed sheets smelled dirty but like sweat, building is old and noisy, we even had a fire alarm that woke us up at 7am, false alarm, tv did not work, hotel its self was nasty, only good thing is service, do not recommend this hotel

The we’re bed bugs in the bed I tried to talk to management and the receptionist was horrible. She had an attitude and wouldn’t be refunding my money after I showed her proof

All elevators were out of service for days. Had to climb stairs many times with heavy luggage.

Perfect staff. Essy check in. Super easy to extend my stay as well. A+++++

The room did not match the pictures.

I did not enjoy my stay because it was slightly cold weather in Miami when we went on Nov. 28, 2025. So I was trying to heat the room up some. They said they do not have heaters and could give extra blankets. I was devastated by this answer and found the hotel not suitable for habitation. So does no heater system mean no hot water as well because the shower was not getting hot in the shower or sink. I was very disappointed with this stat and would never stay here again. I used the blow dryer to heat up the bathroom while taking that cold shower. I should not have to do that. It was a one night stay before my cruise so I got through the night and was happy to be on the ship. The staff was very friendly and the restaurant on sight was a plus. The room was not comfortable because of no heat or hot water. I left an item in the room and was able to pick it back up after my cruise which I found to be a plus for the staff honesty and effort to make sure I got my item back. The hotel shuttle was sufficient and ran in the manner of every hour on the hour and sometimes it ran every 30 minutes to the airport. They had two shuttles to my knowledge.

I want to know how do I go about getting a full refund?

Wifi not working

Xxx

This hotel didn’t have breakfast to offer, the WiFi didn’t work in my room and also there was no airport shuttle, I stayed in Ramada Houston and they had everything, my stay was so much better there.

.

Bugs/roach in the room

The room was very outdated, staff didn’t look happy to be there, and it had an old smell.

This place was a step above Motel 6. It’s old and rusty. There is adequate parking and is in close distance to the airport. The wait to check in was long, due to someone’s room being emptied (for the 2nd time.)

It is a very old hotel. HVAC in the room was making so much noise that we couldn't sleep all night. The bathroom floor was broken. All in all, it was a really bad stay and I would never stay again at this hotel.

Dirty and smelly room

Nothing worked in the room, missing lamp shade, tv remote etc. Changed rooms and there was no wifi. Was told not every room had wifi, staff didnt know what rooms had wifi. No mangement on site during the weekend, front desk didnt care. Stayed one 1 night of 21daydays. Dont waste your time or money

Room smell like chemicals or humidity. It was hard to breathe. I got room changed but second room was not much different. Had to leave window open to help with smell however it was impossible to sleep with all the noise from the freeway. The bathroom was not clean and there were cockroaches around. Nothing like the pictures on line. Disgusting

Nice place

Great stay, clean, safe, and much nicer than expected for their price! Loved it! Will definitely stay there again!

Hotel felt old, run down and neglected. Furniture in room was mismatched. No breakfast provided, just tea and coffee. We were very disappointed.

Room appeared to need several repairs. Holes in walls where furniture used to be, fan missing in bathroom, open hole with wires exposed.

I was very dirty had rust in the tib, and look like black mold in bathroom! Sent message too hotel but never got a response!

Clean room, real quiet good stay overall

Room was not clean. TV didn’t work. Asked for body wash and was told they didn’t have any. Online advertised free continental breakfast and when asked, they worker stated they do not do that. Awful hotel.

K

The website says they have a free breakfast as one of their amenities. They do not. When I pointed out that this was on their website, they said oh ya no. The floors were consistently dirty. There was urine in the common area one morning. The parking lot entrance and exit is off a busy road at an awkward angle. It’s not really walkable.

Good customer service and housekeeping

The broken window screen in room 344 remained unfixed during my 6-day stay. The room’s central location made it visible to everyone, and an unpleasant smell persisted. Between midnight and 2 am, loud footsteps echoed from the room above, likely due to noise from the room above 344. I called the room above me, but the person only spoke Chinese. This miserable experience, despite my loyalty and a Platinum member as such of Wyndham, is unforgivable.

Room key immediately didn’t work, bullet hole in my room’s window, difficult to navigate premises (discussed and confirmed with other guests in passing), little to no signs to help navigate towards elevators or stairs. Only chose because one of the cheaper ones in the area. This places is GHETTO.

The worst experience ever, no heat, few towels and very disappointing place with bad smell and no blackouts shades in the room made me woke up early the pictures of the hotel online didn’t match the reality.

Hotel is gross

I was discomfort that’s why I check out at 4:15 pm to change another hotel.

I can’t say the facilities brand new he needs to work, but it’s OK for the price

First, the check-in policy was inflexible and the process itself was highly unpleasant due to staff behavior. The front desk personnel were consistently rude and dismissive, creating a hostile first impression that set the tone for the entire visit. Professionalism was entirely absent. The room conditions were equally concerning. It was clear the room had not been properly maintained, and more worryingly, the hygiene standards were appalling. The general lack of cleanliness made us feel uncomfortable and unsafe throughout our stay. For anyone considering this hotel, I strongly advise you to look elsewhere. The combination of poor service, substandard room quality, and terrible hygiene makes this an establishment I will never stay at again.

Hidden charges. Mold in shower, room dirty , no services, pool closed , coffee out, way overpriced. Bathtub full of water not draining.

The smell of the hotel room resembled that of a nasty haunted house. The fire exit doors were left propped open; an apparent invitation for ANYONE to invite themselves in. Horrible experience. The one good thing about it…the roof wasn’t leaking. Beware of this property that goes by multiple different names. As a Wyndham property, there is a certain expectation, which was not met at all.

Nice staff

The room had strong musty stench and no air flow. Windows were locked tight and I wouldn’t recommend this hotel. Stains on the wall of dirt and mildew.

I would not recommend anyone staying there for that price, I stayed in another hotels for $40 less in much much better condition. I was very very disappointed to say at least.

FRONT DESK STAFF WERE THE WORST I HAVE EXPERIENCED IN 40 YEARS OF TRAVEL REMOVE THIS FROM YOUR LIST

I found cockroaches in the room in my cloths that were on their self and on the table I had my left over dinner on. Was a horrible experience.

The room was nice but i don't think the staff washed or swept the floors cause i found stuff under the couch an i still haven't received my deposit back how long does it take

The room was okay not too dirty but not too clean either. The tv reception was terrible. I also tired to plug in my ps5 but it would work. Someone had messed up the buttons on the tv previously. I called the front desk for fresh towels but was told we have to go down ourselves to get them. On top of that the elevator was being worked on with no sign or anything to indicate that. So me and my girlfriend almost got stuck inside the elevator for a bit. It sucks because we would come here to unwind on special occasions but this isn’t the first time this hotel has let me down. Won’t be staying here again.

The room was dirty with so many water stains along the base boards and ceiling. The room had gnats and the pillows were dirty. Towels had stains on em and the tv only got 3 channels. It was not a pleasant experience

Mike is amazing

I like it

It was nothing like it look on the internet very old had roaches in the room I tried to check out the next day but I had booked through a 3rd party I seen a couple of people in the hallway and getting in elevator and they also said the same thing then it was a shoot out across the street I was scared the whole time I was there

The pictures of this location must be 20 years old. The entire place was run down and barely able to be operable. If I were not by myself and had family with me I would not have been able to stay. It was a toss up between the room and sleeping in my car

I wont stay there again. They charge for every little thing and the place is old, run down, spiders and webs everywhere. Dirty room, towels and tub noted. The only ice machine is on the 4th floor snd they dknt tell you that. The TV didn't work and the elevator is slow. The location is right off the freeway so you have to make a U- turn. Its a awful location. Not worth the price.

we arrived for a short stay wouldnt let us in early then only had one of our 2 room bookings and place then is old and tired was a nightmare I have a ramada membership and stayed at alot this was worst and handling of the reservation problem was just passed back to expedias problem

The hotel seemed very old and outdated. Flooring was terrible and the spa was missing entirely

Yes

The room was somewhat clean with nice amenities - coffee pot, coffee and tea, hair dryer, iron. Tv not too good. Live termites in between the two window panes crawling and working on the wood and it was easy to see the dark carpet was filthy. The room was priced accordingly.

Meh,

Bath room needs to be renovate

Rom smelled musty. Nothing upgraded. However Ned’s were comfortable and clean

Outdated. Musty. Needs clean up or renovation.

good

It was awful. My son and I checked in, we got the keys at 5:30pm. After we had the keys, we departed right away to see friends staying in the Hilton. At 9:30pm we came back to the room to rest. We decided not to stay after seen cockroach in the bathroom floor and the smell of the room like mold and the carpet dirty. We slept in our car at the hotel parking lot. The hotel websites shows nice pictures not reflecting the look of the rooms in reality. Really bad experience.

The ceiling was stained and appeared to be leaking. The tub was disgusting.

The first room they gave us was straight out of a horror film! The carpets were near black, absolutely filthy. The room stunk of mould, it wasn’t cleaned properly. I was just waiting to get bitten by bedbugs or see a roach. Speaking of that, while we’re in the front lobby exchanging our room, there was a gentleman who came down with an ice bucket that had two dead roaches in it. The girl behind the counter insisted that she was unable to give him a new ice bucket, and simply gave him a bag and said that’s the best she could do. The second room they gave us was definitely better than the first, it was passable. A good deal cleaner, but poorly maintained. The motion sensor lights in the bathroom were flickering on and off during the night. We had the same issue with the entrance light early in the morning, which obviously disrupted our sleep. The general cleanliness o and upkeep of the entire hotel was not good. Do yourself a favour and do not book here!

First room was terrible lights not working so had to ask to switch rooms

ice machine was broken. older property, great location, but well worth it

The property is old and needs a new carpet or flooring in each room, the rooms are spacious , but the room can be cleaner.

Dated

We had to move to a different room after a nightmare of a first room that smelled awful and had a cockroach in plain sight on the wall. Also the shower was open to the room? Probably had something to do with the smell. There was another couple we talked to that also had a nightmare experience with their first room and was also looking to switch. The second room was slightly better smelling but the carpet was filthy. The drapes were attached with zip ties, which we thought was hilarious. If it had been earlier in the night, I would have declined this room as well and found somewhere else to stay. The elevator was hardly working and the entire building looked like a crime scene. We both had an unshakable ick for much of the following day.

Not safe

Hotel needs a lot of work! Renovation is a must! Also, front desk staff is not friendly! Place looks like a ghost town…. This place was great some years ago.

Good location from eatery/shopping! Level 2 ice machine needs to be fixed!

Cleanliness was not par with my expectations and the room smell musty and humid. Bed pillows smelled like sweaty and I only stay for like 4 minutes in the room and returned the key and left the hotel.

Great

Great please to stay and will be back

Clean comfortable rooms definitely handicap accessible.

Called the hotel more than 3times before booking for making sure a couple of stuffs and before getting to the hotel after booking, but nobody answered my calls. When I got there, nobody at front desk about 1hr, so that I called to Wyndham call center. They finally showed up right before check in time at 3pm. I asked to prefer my room near the elevator, but most far room they gave me lol. The room had mold in bathroom,the paper holders were rust….

Absolutely disgusting inside the hotel. Was very filthy and smelled gross. AC didn’t work well and air coming out of it had a bad smell

Great

Great quiet location

This place is totally rundown and cockroach infested it should be torn down and made into a parking lot.

Staff was rude and unhelpful, would not let me check in until 3 pm unless I paid them a bribe.

Why so many bad reviews? Ok, maybe outside it looks bad, but the room was clean, bathroom was clean. No complaints at all. It was cheaper to take an uber from LAX and back, than book a hotel next to the airport. Plus there is Denny’s across the street

Lady at the front desk was not nice and helpful at all ,will never come back there ,My partner got burn with the hot water because there was no cold water ,so i ask to move to a next room and she was very stick ,had to carry-on to get a next room

Very Accommodating I liked that.

Swimming pool

In the words of my brother, this was like a death trap, none of the ice machines worked, the elevators didn’t work. It was dirty. There were cigarette butts. It was disgusting. and the lower floor is used as some sort of sober living.

There is a need for repair/replacement of simple items like exhaust fan, mirror and sink (which has cracks in it) in the restroom. Renting a room with need of repairs is downright disrespectful.

Front desk staff admitted their cleaning crew wasn't good. ZERO STARS if i could. Do NOT stay at this nasty place.

The room was dated and smelled bad, the bed squeaked bad and overall just not a nice room. Would not return.

On the website, it read “free parking.” However, I had to pay $10 to park. The bathroom was NOT cleaned! There was pubic hair in the tub and on the floor! I stepped on a large glop of hair on the floor, in front of the bed which meant the floor wasn’t vacuumed. The fridge/freezer in our room did not work. No ice machine on our floor. The ice machine on the second floor was broke. Overall…this was probably the WORST hotel I have EVER stayed at!

The floor was so filthy that after two hours, the bottoms of my feet were unrecognizable with filth. I had to wear shoes for my own protection.

The staff was friendly enough - I do want to emphasize that this is clearly an ownership/property management issue and not the fault of the front desk or housekeeping staff that I encountered.

Place is to old not a good service

Very dirty and nasty and poor customer service

This was the most disgusting place I’ve ever stayed at I ended up leaving. This place has roaches crawling everywhere it had mold and smelled like mold so bad in the room the a/c unit was leaking all over the room and into the wall. I tried to get my money back from front desk but they wouldn’t

I need a full refund, we only stayed because we already paid and the the event was the next day. the rooms smell like a wet old musty dog. The carpet is dirty and smell bad. We had to try 3 rooms before we got the forth room. When you walk with no shoes in the room under your feet is black they don’t clean the floor. They give us a room that is already occupied. The next room none of the light worked the sheet is not clean, the next room the door wouldn’t open. the coffee pot is nasty, this is the worst hotel I have ever stayed in I will never recommend this hotel. The picture looks beautiful but inside is hell.

The hotel is advertising free parking and when u get there u have to pay for parking When I asked why, I was told that Expedia needs to update their site and they have been charging parking for 2 months now Would not recommend this place

Very

.

Completely lost trying to leave the building each time. Elevator doesn’t show correct level so you don’t know where you are. Says no smoking, but the room smelled so bad. I didn’t want to sit on the couch because it looked so filthy. Would not step foot in the shower I could see black grime all over the floor and on the shower walls the curtain rod was super rusted and the tub Was dripping water

Pretty run down

This experience not only caused considerable inconvenience and stress, but also disrupted my travel plans. I had expected a safe and sanitary environment as advertised, and what I encountered was entirely unacceptable. Pull those sheets and check the condition of where you plan to rest and reset.

The property, rooms, and facilities were filthy and unsanitary. The shower and bathroom sink faucets were also broken.

The Ramada by Wyndham Hawthorne LAX / LA Stadium was remarkably quiet, clean and comfortable. The pool was fabulous and being pet-friendly was a big plus. The only downside was the jacuzzi was closed. The staff was excellent and I recommend this hotel as a good night's stay.

Besides that there was not much else going for this hotel! Housekeeping was atrocious - we stayed for 4 nights and the floors were not cleaned at all! There was a creepy man who sat by the pool without getting in whilst another lady and I were swimming! The common areas were filthy - the car park was scary! There was no breakfast as advertised and no facilities for a cup of tea - coffee yes but not kettle! I would not recommend this place!

Staff has excellent service

Started charging for parking which should be illegal to charge hotel guests. I likely wont be staying here anymore due to this change. I generally stay for a week or more so I am not interested in additional nighy cost. Room service didnt service me at all during my 5 day stay and when I asked for towels they were out. Front desk team isn't the most friendly.

front desk person was just rude

Had no reason. To tow my car. I was register guess. They didn’t care.

It was dirty and really old

On top of that, I didn’t have WiFi for my entire stay. I complained multiple times and nobody bothered to help or fix it. The room itself was disgusting—bugs everywhere and it didn’t feel clean at all. This place is poorly managed, unhelpful, and downright disrespectful to its guests. I will never stay here again.

I would not recommend this hotel, especially if you have children. The bathroom was covered in mold all around the tub. There was mold around the windows and the smell was very off putting. When checking in 2 of the other customers almost started fighting and were cussing up a storm. One of the elevators would trap you inside for a few minutes before opening.

Very convenient

The building is littke run down but you can't complain for you price.

Had staff enter room without knocking before coming into my hotel room, and it wasn’t even close to check out time!! They came in without knocking or yelling out “housekeeping”, very unprofessional

Good

Convenient for an overnight stay in L.A. However property is a bit outdated and could use some renovation. Room had a musty smell, carpet was old, towel bar in the bathroom was broken. Also, L.A. has a mandatory non-refundable hotel service charge.

The customer service is very poor. The first room they put me in had mold and it was missing refrigerator, which was supposed to already come with the room. I had a strong mildew holder on the carpet. My allergies have been out of control since I went to facility and I may have to go to urgent care if my nose doesn’t stop running. I had no problems with no sickness or anything before I booked a room at this place.

Shower curtain rod hanging and bent so curtain wouldn’t close. Broken tiles, dirty floors and overall musty smell in room. Maid arrived second day and took dirty towels without replacing anything. Exterior “smoking area” at entrance to parking structure filled with gangster punks that commented loudly to everyone going to their cars. Fortunately I was away during both days of my stay and only returned to sleep and shower. Have fun with the wet shower floor and maybe someone will look up to fix the shower rod!

Cleaners took and did not replace the washcloths.

The hotel looks like it was a really nice propertyi. The past; however, it is in need of remodeling as it is worn out. The site advertises free parking on hotels.com and other sites but it is not free as its a $10 per day fee. Overall not a great experience.

You get what you pay for— the price was too good to be true and the place is a dump. Price was great and free parking was gratifying but with no maid service for both nights and a general site in disrepair this Ramada needs an upgrade.

Lacks cleanliness. I got patches of rash on my first night of sleep. I suspect bed bugs. Poor facilities and the security systems not working at all. Anyone can easily get into the 'hotel' compound undetected. And parking is not free but it says one space included on Expedia. Bad experience.

Very dirty rooms, walls peeling, discolored, carpet very dirty, pathetically poor management

On arriving in the carpark we were greeted with vomit down the stairs which we had to carry our cases past ti enter the hotel and it was still there four days later when we left. The air conditioner was loud and noisy that we couldn’t sleep, the stench in the room was overpowering and struggled to bare. The service provided by staff was poor with evening staff promising breakfast only to find nothing available and no restaurant. Do not book at this hotel as it may carry the name Ramada but they no longer carry the level, cleanliness and professionalism the original Ramada business group and don’t book this place as I had to wipe my feet on leaving before I got into the car

They advertised free parking on the website but then charged for parking. The bathroom floor was leaking.

Safe and quiet as well as great hot running water and spacious rooms. It may look much older outside or inside but it was to me more organized than some 3 star hotels I have been to. The one thing I dont like is the new $10 charge for parking. There is I am sure free street parking but you have to walk across the street or look at signs to see when you can and cannot park. But the parking lot was enough to fit my rental car in each time I came in late or early.

My stay wasn't bad except for the checking in that took a min

I love this place !

I would have loved to rate all the categories, but I was unable to stay. I always check in early to hotels because I need a place to stay usually from 8:00 AM to 8:00 PM while I'm in the area. The Ramada would not allow me to check in early until 1:00 PM, which is fine if that is their policy. But I tried to cancel my stay at 8:00 AM and I was not allowed a refund for my money. Maybe that's my fault for not checking the refund policy, but either way... I would have changed it to another day. Now I will never stay at a Ramada.

Room was dirty , smelled bad

The room smelled funny the air conditioner didn’t work good the hot water didn’t go on until 10pm it was cold, the only good thing was the pool was right in front of our rooom .

The bathroom had mold on the walls and ceiling. The whole place felt dirty and didn't smell good. There was breakfast advertised but there was no breakfast. The road noise was very loud in our room. Beds were ok.

Bathroom was outdated and unclean. Asked for towels that never came. Charged us for parking when online said parking was free.

413 room on the carpet smell like dog pee and new management set charge parking overnight .1 car $10 permit and second car $15 per night , very disappointing.

Lots of things don't work like tv and HVAC settings Expedia said parking is free but we were charged $10 per day. But low priced and convenient to lax

The state of the room was deplorable, the room smelled like sweat, the bed sheets were dirty and smelled like sweat, obviously the bed was not changed from the previous guest (s). the sheets were stained and had scuff marks in them. I went down to the front desk to ask for house keeping to come up and change them and no one did. I went back 30 minutes later and they said they didn't have anyone available to change them. They gave me a "Clean" set and had to change the bed myself. I had no choice but to stay the night because an important meeting early in the morning. I had to get a day early check out because I didn't want to stay there any longer. the front desk female employee told me that if I wanted a refund to contact the booking website because they would not going to give me any refunds. I told them to keep the $$$ and left very disappointed. I will definitly not coming back there or recomend to anyone to stay there. The photos they post are definitly "NOT" what the hotel looks like in person. I thought Wyndham Hotels were a higher class hotels.

Obvious mold being covered up and the bed had a big red stain on the bottom which i found after reading that they might have bed bugs so i had to check, also most places i stay give your deposit back in a day at most but this place says its up to 4 days, overall it smells and is dirty they only clean the rooms once every 3 days

Not like the pictures, they are misleading,but what can you expect for this price. The whole building needs to be updated or refreshed at least

My toilet would not flush without me removing the lid to get the handle to release the water to flush. I got bit up really bad. Either bed bugs or mosquitoes. I didn't sleep because i was scratching all night. I woke up with hugh knots/ bites on my face and forehead. I showed the front desk clerk before i checked out she said she would make a note for housekeeping. My worst stay ever

Guests blocking entrance with their cars during check in. Room was tired and in need of remodel.

Place is good overall

Everything is worse then the pictures

Only downside is that the elevator malfunctioned the day we had to check out & stairs to go Down and up stairs was scary cuz of water dripping or leaving down. A possible hazard. As well one of the workers didn’t honor their word (honor code). When I called to ask if I can do a late check out, they 1st said yes and they I’d just need to check in in person for it but when I went in person for the request they said they can’t do that anymore.

Property DESPERATELY NEEDS A TOTA MAKEOVER. WORN CARPET, STAINS ON CARPET, TV DIDN'T WORK😡...

Best thing on the property and the room was the t v.Everything was terrible, roachs bathroom was nasty could not take a shower. Before you all rent any of those rooms you all, need to renovated it is sad to charge that much money and you get garbage. Everybody i talk to had the same experience wish i could get a refund. My opinion.

Everything great

Offered continental breakfast.only had cofee.staff was rude. Extremely unprofessional

Very few food options (good Dennys across the street, no accessible crosswalks from the hotel). Room had a slight smell of mildew or possible animal urine. Paid extra for jetted tub but jets did not work and tub had hairs from a prior customer. Hotel advertised free parking but charged $10 to park in garage on site. Staff was very friendly. Snack bar in lobby was easy to navigate.

Fitness center was decimated. But experience was fine.

I wasn't aware of the food options, but the hotel concessions were way over priced. The bed comfort was fantastic, I slept very well.

Conveniently by freeway was a plus

El elvador esta a punto de caer

5 minutes away from LAX , easy and fats check in at 2:30 am. Free coffee in the morning. Free parking.

The room was not great. The tv didnt work, the ceailing had drip stains, the couch had dog hair and outleta were broken. It looked ghetto.

Badly maintained hotel, everything in the room looked wornout and need immediate replacement.

Lovely bed which is so important....pretty run down dated bathroon....TINY TV....disappointing.....poor,confusing signage

The check in was fast and great

The hotel was just run down and not very clean

Had to leave 5 minutes after checking in. The place was unsafe, the room was dirty, the air conditioner and lights weren’t working. A total disaster

I couldn't find the entrance and i called the front desk a few times with no answer and i ended up having to find another hotel

There was a coffee maker, but no bottled water, coffee, nor ever cups suitable for hot drink.

This was a terrible place to stay.! The credit card system was down. 1st room phone wasn’t working lights or tv.. .they moved me to another room it was ok.! Air conditioning was barely working I was over it & very disappointed

There was mold on in the shower.

The check in staff were just awful. The halls and elevators were stright out of the video game "Silent Hill", which to say was dirty, decrepit, and felt unsafe. The garage looked like it was made for just compacted cars. Lucky, we were only there to sleep, so the bed were the main thing that was important. The beds were clean, but reading some other reviews, we lucked out with that too.

Dirty. Old. Run down. The door to our room was open before we even got to go inside. Looks so scary. At least the bed was clean but literally will never book here again. The breakfast/restaurant is nonexistent.

Very comfortable stay. No complaints

I stayed for 6 days and 5 nights with my daughter (July 9th to July 14th 2025), and unfortunately, it was a very unpleasant experience. The hotel did not deliver on any of the amenities it advertised. The facilities are run-down, the rooms have a bad smell, and although breakfast is listed as included, they don’t even have a restaurant. On the second night, there was a water leak in the bathroom that flooded the floor. At 4:00 a.m., I was told to move to another room without any assistance to carry our luggage. Throughout the entire stay, the room was never cleaned, towels were never changed, and they didn’t provide water or coffee as promised. I was even asked to take the bathroom trash out to the hallway, which was very unpleasant. I had to buy my own hygiene products and basic supplies. This hotel is not only misleading but shows a complete lack of respect for its guests. I absolutely do not recommend it.

Location and parking lot are very inconvenient confusing. I mean, what's going to know curb appeal whatsoever.