Hampton Inn Los Angeles Int'l Airport/Hawthorne
About Hampton Inn Los Angeles Int'l Airport/Hawthorne
Offering an indoor pool and a fitness center, this hotel features guest rooms with free WiFi. Guests can enjoy the free hot breakfast provided. A LCD HD TV is provided in each air-conditioned room at Hampton Inn Los Angeles Int'l Airport/Hawthorne. Complete with a microwave, the dining area also has a refrigerator and a coffee machine. Each private bathroom includes a hairdryer. Extras include a work desk and ironing facilities. Guests can relax in the hot tub at Hampton Inn Los Angeles Int'l Airport/Hawthorne. A 24-hour reception is available. Other facilities offered at the property include meeting facilities, luggage storage and laundry facilities. This hotel is 7 mi from the Natural History Museum of Los Angeles County and 8.9 mi from Koreatown. Los Angeles County Museum Of Art/LACMA is 9.2 mi away. The property offers free parking.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally appreciate the cleanliness of the hotel, the friendliness of the staff, and the quality of the breakfast. However, there are frequent complaints about the parking situation, the comfort of the beds, and the condition of the pool. Some guests also express dissatisfaction with the location and the lack of shuttle service to the airport.
- Cleanliness of the hotel
- Friendliness of the staff
- Parking situation
- Comfort of the beds
- 5/5
Very friendly staff willing to help at all times
- 5/5
The hotel is new and beautiful. The breakfast options were excellent
- 5/5
Everything was great. Self parking convenient and close to SoFi and airport.
- 5/5
Great breakfast
- 5/5
Awesome
- 5/5
Packing lot with no stuff management, full sod truck have no parking and all small car been take over and leave the full size truck or vehicle no spot to parking .
- 4.5/5
The staff courtesy and reakfast, as well as room and bed comfort were wonderful. The semi automated check-in text messages were not necessary for me.
- 5/5
Clean location and the service was very friendly! Way above and beyond expectations. Excellent job. I didn't have high hopes for this location being in a very large city and the typically questionable hotels by the airport. There wasn't anything I didn't like. I would have liked a shuttle to and from the airport.
- 4.5/5
Clean comfortable quiet The location
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Newly renovated room. Helpful staff
- 2/5
I HAD TRAVEL FROM NEVADA Y THE TIME I GOT TO THE HOTEL IT FOUR IN THE MORNING. THE HOTEL STAFF STATED SHE WAS ON HER 30 MINUTE BREAK SO THAT MEANT I HAD TO WAIT UNTIL SHE WAS OFF HER BREAK TO CHECK IN I WAS "LIVID"
- 2.5/5
Passable
- 4/5
Very good
- 2/5
Disappointing
- 4/5
All was good except for... Room: There should be a way to indicate that maintenance is required without having to talk to the front desk (as if it was a complaint rather than a informational). The bathroom door lock didn't work.
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Spacious, clean room. Friendly staff! Great breakfast!
- 5/5
Exceptional
- 5/5
Amazing staff! They were so helpful and accommodating to our family even coming in late night from a delayed flight. The beds are so comfy unlike other hotels I’ve stayed at. I would definitely stay here again.
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 3/5
My stay was ok. As I was unsatisfied with the false advertisement stating Free parking when on Trip advisor/Expedia because I had to pay parking. The beds were comfortable but AC and hotel was a little hot. Needs improvement on AC.
- 5/5
Breakfast was AWESOME!!! Soooo many choices! The dining staff were fantastic and kept supplying hot food. The hot tub was divine though the ceiling repair needs repainting. Everything else smells brand new. We liked the shampoo, conditioner, and shower gels in the shower! The beds were super comfy! I liked how they had a comforter, and a down pillow song with a synthetic pillow. Helped with sleeping! Close to the LAX airport which came in handy when we had to run over and pick up my daughter at 10:30pm. Neat to have a mini fridge and microwave in the room!
- 3/5
The deception that Hampton Inn does airport shuttle That is wrong advertisement then you send a letter to say sorry you don't have shuttle service, and you still have the add on the website.It cost me $71.28 for Uber to and from the airport. Not good Hotel.com
- 4/5
Clean room well equipped, spacious restroom, heated indoor pool and jacuzzi, great breakfast Most staff were very nice and helpful, including housekeepers and breakfast ladies, but definitely not the lady who checked me in (Eunice?). She had annoyed attitude with both myself and husband. Parking has no access to hotel so carrying your bags in front lobby only. Parking seems a bit inconvenient and has extra charge.The hotel is close to airport and it has plenty of restaurants/convenience stores close by, but it doesn't look very safe. However, we parked another car in the street and all was good. It was holiday weekend, so hotel was packed. I understand families wanting to take kids to the pool, but we have seen people with socks on inside water, and some kids eating inside jacuzzi, so hopefully pool had lots of chlorine. Some people will enjoy more than others, but obviously, not staff’s fault.
- 4/5
Clean room well equipped, spacious restroom, heated indoor pool and jacuzzi, great breakfast Most staff were very nice and helpful, including housekeepers and breakfast ladies, but definitely not the lady who checked me in (Eunice?). She had annoyed attitude with both myself and husband. Parking has no access to hotel so carrying your bags in front lobby only. Parking seems a bit inconvenient and has extra charge.The hotel is close to airport and it has plenty of restaurants/convenience stores close by, but it doesn't look very safe. However, we parked another car in the street and all was good. It was holiday weekend, so hotel was packed. I understand families wanting to take kids to the pool, but we have seen people with socks on inside water, and some kids eating inside jacuzzi, so hopefully pool had lots of chlorine. Some people will enjoy more than others, but obviously, not staff’s fault.
- 4/5
Very good
- 4/5
Very good
- 5/5
Very clean location staff is very good and respectful the breakfast was excellent parking was great room was clean that's my favorite place to stay
- 5/5
Exceptional
- 2.5/5
The pool was being controlled by one family drinking and partying and no one else could swim or get in hot tub.
- 2.5/5
Clean rooms The pool was being controlled by one family drinking and partying and no one else could swim or get in hot tub.
- 5/5
Clean, nice pillows, good wifi The add said free parking, after I booked parking was $15. Not a bad price but still.
- 0.5/5
First of all when we got to the hotel I think a guy from the front desk named Luis was rude we stayed there like for 5 days and every day it smells like marijuana people fighting in the lobby and the police was called they would smoke weed outside the lobby door and in the hallways.. we also found a bed bug in the room on the towel when we left the hotel I had to put all my stuff in black bags just to sword everything when we got home because I didn't want any bed bugs inside my house they serve breakfast the same thing every day there was no parking at all because there's cars there for a long time they were very Dusty they look abandoned and I don't know how they could charge for parking and if we can even find parking it's so terrible we also had to clean our own table for breakfast because nobody seem to care and clean the tables we were so unhappy in this hotel and very scared at the same time because there were people coming in and out of the hotel looked like they were drug dealers I also have the picture of the bed bug with the date and the dirty cars that were abandoned or that haven't moved for a while
- 5/5
Exceptional
- 5/5
Huge room with a nice breakfast with a lot of options that went above and beyond a normal hotel breakfast.
- 1.5/5
It was clean, room was big, AC was nice. They offered breakfast. Well I drove from out of state. When I arrived I had to wait two to three hours for the front desk to get back so I can check in from a LONG road trip. After that when I got there I had to pay a deposit fee which wasn’t the issue. The issue was none of their card machines were working and the staff on duty was so rude. AFTER WAITING FOR TWO HOURS TO CHECK IN! The staff kept telling me my card declined (when I had the money) didn’t give any other options for me to pay. I had to think of it myself and asf the worker could he put my card numbers in on the computer and run it that way which worked but it’s the principle on why am I doing your job for you. Also this took about a hour as well. I feel I didn’t get my moneys worth of the room because I barely was there. I think I was there for about 6 hours in total. Complete waste of money. Breakfast is disgusting too.
- 5/5
Exceptional
- 5/5
Convenient area ,parking is 16 bucks
- 5/5
Exceptional
- 5/5
Exceptional
- 2/5
Disappointing
- 5/5
Breakfast was great and safe area to park your car.
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Free tesla chargers! So convenient
- 4/5
Great location to fly out of LAX. Parking was secure and accessible.
- 4.5/5
A wonderful breakfast was provided with multiple choices. Nothing I didn't like.
- 4.5/5
A wonderful breakfast was provided with multiple choices. Nothing I didn't like.
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
The staff was great and very helpful. Parking is a little cumbersome, but it was worth the effort.
- 5/5
Parking is a little cumbersome, but it was worth the effort.
- 4/5
Very good
- 5/5
Exceptional
- 5/5
yes
- 4/5
I love the cleanliness and comfy bedding. Also I’m glad breakfast and cable was included, I expected the pool to be heated and I would’ve liked it if there was free Wifi available
- 4/5
I love the cleanliness and comfy bedding. Also I’m glad breakfast and cable was included, I expected the pool to be heated and I would’ve liked it if there was free Wifi available
- 4/5
Clean room nice environment
- 5/5
Exceptional
- 5/5
Hot breakfast with many options, very attentive staff, and very clean well kept rooms. We have sensitive allergies to dust and trouble with carpets, but no issues here. Beds are very comfortable and many amenities available (business centre for printing, ATM, water refills, gym).
- 5/5
Exceptional
- 4/5
Very good
- 4.5/5
The guy that checked me in customer service was great! N/A
- 4.5/5
N/A
- 5/5
Exceptional
- 3/5
The place was under construction, so it was just so soap, but it was nice
- 5/5
Exceptional
- 5/5
Besides the constitution they had in the lobby everything was great!
- 3/5
We have stay here before and was happy with our stay but this time the pool had so many problems the hot tub didn’t work and the water smells horrible when our grandkids got out the pool and we showed them the smell was still with them. The staff was very friendly and hotel was clean but pool was a deal breaker for us with grandkids traveling with us.
- 5/5
Accessible to touristy spots Nothing
- 5/5
NO ELAVATORS IN THE PARKING GARAGE HAD TO TAKE THE STAIRS WITH MY DISABILITIES
- 5/5
Great stay. Will stay again.
- 5/5
N/A
- 4.5/5
Very enjoyable with plenty of choice for hot & cold breakfasts. Looking forward to next visit ?? Everything was to our satisfaction
- 5/5
Loved everything about this property except the pool. Smelled weird and felt dirty.
- 5/5
Can't pinpoint anything!
- 4/5
No airport transportation
- 1/5
Needs to be cheaper Rooms and parking
- 4.5/5
Excellent breakfast, THANK YOU! PARKING. (Should be free)
- 2/5
Great Hilton hotel place but the Staff is terrible from the male receptionist to the ladies cleaning the rooms… just a bad experience with the staff; made our stay horrible!
- 4/5
Good Bath tub water discharge was slow that continuously created puddle during shower..kind of hassle. Hotel management should thoroughly inspect and maintain prior to customer arrival.
- 5/5
Pet policy per room. I had 3 pets with my family and they would accept 2. $75.00 fee per animal. Non refundable.
- 4/5
Great Location. Staff ?? Running (kids) upstairs
- 4/5
Parking was a little wonky, the garage is gated with a code that you get when checking in. And the garage doesn’t connect to the building, so it’s recommended to bring your stuff in before parking. Other than that, no complaints here
- 5/5
So perfect confy
- 3/5
Parking was not free
- 5/5
Yes
- 4/5
The room was clean and neat
- 5/5
Breakfast was good, coffee station open all day,
- 2/5
We stayed here because we needed to be close to the airport for an early am flight. Overall the hotel is small, old and in need of some updates. You have to pay for parking which is the only parking available. The beds were hard and the room was very basic. It had a microwave and fridge which was nice. I wouldn't stay here again. There are many other hotels near the airport that seem to be better quality.
- 5/5
The staff was great, very helpful when I needed a last minute nail salon suggestion since I was not from the area .
- 4/5
The pool was the reason I booked,but looked dirty and unkept
- 5/5
This was the best hotel ive ever went to the employees were nice the service was great everything was perfect .
- 3/5
The staff were a little sarcastic when I asked questions and the water pool was cold
- 5/5
Great staff well run hotel. And this is the Sofi event cheat code
- 5/5
That was very friendly, and polite the rooms were very clean comfortable beds
- 5/5
Parking was safe
- 1.5/5
Dirty blanket, bad staff
- 5/5
Love it here! The pool and the breakfast are a huge plus!
- 1/5
Pool was extremely dirty and jacuzzi had bubbles and you could see the dirt in it super gross and both elevators had spills our entire stay very dangerous
- 1/5
Unfortunately, our experience with the front desk staff member, Louise, was very negative. Even after I clearly explained that we had already spoken with Amelia and confirmed everything, he continued to be rude, insisted no such person existed, and accused us of lying instead of simply checking with his team. His behavior was unprofessional and confrontational, and he even said he was “refusing service” without any clear reason. Although the manager later confirmed everything and apologized, he never did. This interaction was very disappointing and took away from an otherwise pleasant stay.
- 5/5
Everything was excellent
- 5/5
Nothing everything was great!
- 5/5
Staff was very friendly
- 1/5
They have charged me usd15 to park cark overnight which we never mentioned before. Can u pls check why?
- 5/5
Perfect location, soft bed and an big bathroom
- 5/5
The staff was very friendly and courteous. We were visiting from out of town and they made spot on recommendations for places to eat. The rooms were really clean. The hallways were clean and smelled amazing. They even have a laundry room. It was very a very safe and comfortable stay!
- 5/5
Hotel is a good location with close proximity to LAX which makes it perfect for business travelers. Room was clean and staff was friendly.
- 3/5
While the hotel was nice, I did not feel it is located in a safe area. The hotel elevator smelled from cannabis.
- 5/5
Great
- 5/5
Very clean. Staff were helpful and friendly
- 3/5
Na
- 5/5
Only stayed for one night but everything was great. Family has stayed there before and we would stay again. Friendly staff and clean comfortable rooms.
- 5/5
Room was spotless, staff was polite, check in and check out were easy.
- 5/5
Very clean, great staff.
- 3/5
Rest
- 2/5
When i got there their system was down so they wre doings manual check ins. They checked me in and gave me the keys to my room. When i opened the door to my room it was already occupied. I walked in yo an occupied room! Not good at all. I was very embarrassing. The people in the room were vert startle. It was not a good situation. The staff apologize and didnt really make a big deal out of it. It was my first time staying at the Hampton hotel. Very disappointed
- 5/5
Everything was really good the team excellent
- 5/5
The guest service agent at check in was friendly. The carpet in the hallways was brand new. The room was very clean and quiet.
- 5/5
Rooms were nice and clean
- 4/5
Everything was good!
- 5/5
Friendly staff
- 5/5
Room was just as welcoming, clean and comfy. Didn't get a chance to use the gym or the swimming pool but they both passed critical cleanliness inspection. No hesitation and recommending this location.
- 5/5
Clean room , quiet stay. Nice staff
- 5/5
Great service
- 5/5
Everything was highly awesome. Your staff was very friendly & courteous. My room was very clean. I will differently book again & recommend to all my friends.
- 5/5
The room was cute, clean, and comfortable. The staff was friendly and helpful. We enjoyed a nice breakfast the next morning. Thank you for a pleasant stay.
- 1/5
Poorly managed facility, for example there's a bar in the lobby open at 8am but wont sell beer until 3pm ( its a bar)
- 5/5
Very clean
- 1/5
The room was small, uncomfortable, the beds are extremely hard. The hall ways smell like marijuana, was the worst hotel I’ve ever stayed in. Would never recommend or return.
- 5/5
Super clean, to be a Hampton it needs some maintenance in the bathroom but it was great.
- 5/5
Everything went smoothly and was a great experience!
- 5/5
It was really comfortable people nice at hotel workers all Don Juan the night shift parking lot person was really nice to help me with my parking close to the hotel and everyone the girls from kitchen really nice breakfast and really clean rooms thanks all
- 1/5
Pool was nasty, hot tub was gross , brown slime stuff all over bottom of it . Looks like it hasn’t been clean in months. You will definitely get some kind of infection if you go in it. Picture makes it look nice but it’s not. Gym was ok. Homeless people on drugs sleeping on sides of building , even coming in to use the bathrooms and sneaking in windows to use pool. No security. Don’t recommend . Gross place? Horrible area.
- 3/5
Breakfast was not good
- 4/5
However, it took over five minutes for the water to get warm
- 5/5
Clean room, outstanding staff and good parking lot
- 3/5
The pool and spa were out of order all week and they did not know when it might be fixed.
- 4/5
I arrived on a Tuesday night and the staff upgraded us to a bigger room. It was quiet, clean, and the breakfast was very good for it to be a hotel breakfast. Due to it being self serve my mother and I got there early to get our food. I definitely witnessed a little boy reach in the bread drawer and touch two pieces of bread and only grabbed one. I was able to throw the other piece of bread in the trash due to him touching it. It was an amazing experience and would refer this hotel to anyone visiting LA, both long term and short term stay.
- 4/5
We were looking forward to using the jacuzzi. But it was "believed to be broken" the pool was even colder so no luck. The rest of our stay was fine, we're in Inglewood for a concert.
- 5/5
The room was very nice with a comfortable king bed, microwave, refrigerator, coffee machine, and a convenient charging station. The bathroom was spacious and well stocked, and I appreciated having a separate shower instead of a tub/shower combo.
- 5/5
Everything was fine
- 5/5
Stayed for one night. No complaints
- 2/5
Besides this, my reservation was cancelled a day before which resulted in a room change with a bigger bed but my Dad, who was staying with us had to sleep in a pull out bed.
- 5/5
Good
- 5/5
Great place to stay
- 5/5
Excellent Hotel
- 3/5
Good stay overall and the hotel is in very good condition.
- 5/5
Clean room. And location.
- 1/5
Don’t get dooped!! Photoshopped pics room under construction there building a new hotel across bringing TONS of junkies. Parking lot is VERY SUSPECT I chased 2 young boys away breaking into cars walking around parking lot at night. Always walk with 2 or more people at night especially when parking. Stay away from here unless they have have armed security patrolling.
- 5/5
Very nice and helpful staff.
- 3/5
Good staff, nasty breakfast, they charged me for parking daily even though when I booked it on Expedia it said parking was free.
- 5/5
Good choices for breakfast and Waffles were the best
- 5/5
Hotel was excellent, staff were very friendly and helpful. Only stayed one night but was great , room was clean shower was amazing. Breakfast was good and plentiful
- 4/5
Yes
- 4/5
Room spotless. Service good. In room and hallways, use of cool white lifhting gives the place an industrial feeling. Warm white lghts would be more welcoming.
- 5/5
No coments
- 4/5
Staff was friendly.
- 3/5
Good enough for the night before your flight.
- 1/5
There was no heat in the room
- 5/5
Quick night stay before flight. Very clean and friendly. Breakfast was very good, a lot of options
- 4/5
The room was very clean and beds were comfortable. Location gave you easy access to restaurants, shopping and local beaches. Only thing I didn’t like is not many options for breakfast. Overall it was a great stay.
- 1/5
I would not recommend this hotel. I booked a reservation, but upon arrival they informed me they were overbooked. They cancelled my reservation and walked me to a neighboring hotel, where I was charged again. When I contacted them about the duplicate charge, they told me to reach out to Expedia even though the payment was taken directly by the hotel, not Expedia. I do not recommend booking here unless you want to risk being overcharged and having to chase a refund back to your card.
- 3/5
However, service by staff was excellent. I was impressed by the breakfast, which are usually less than mediocre at most hotels in this category. Would stay here again.
- 4/5
One thing I didn’t like is there is no free shuttle to the airport.
- 5/5
Room nice and clean, staff very helpful
- 3/5
It seems like they are in the middle of some repairs/updates. So it didn’t exactly look nor feel very clean. The staff was really friendly, though. Overall it was fine.
- 1/5
We stayed one night and was itching and scratching. We woke up with bug bites
- 5/5
Room was clean
- 1/5
construction all day and was noisy. Lobbys were dirty with dust and paint. Had to move to different hotel.
- 2/5
Washer machine don’t work
- 3/5
Staff rude, floors dirty
- 5/5
It's pleasure being there and would love to recommend for friends.
- 5/5
Very clean no complaints about cleanliness. My only complaint is the floors are not stick so you can hear your upstairs neighbor walking. It was so disturbing that I couldn’t get any sleep. They were up late and up by 5am walking around like giants.
- 5/5
Every thing was wonderful, very clean room , food, parking staf was very kind
- 2/5
This property is located in an area I would not stay in again. A bum came in to the breakfast area and two employees saw him and did nothing about it. He was asking for money while people were trying to eat. I was appalled about paying for parking especially for paying for a room. The pool and hot tub were disgusting and I have pictures of the filth. I think the cameras picked up I was taking pictures cause an employee came right in and started cleaning the pool. One of the male employees brought out a couple and told them how nice it would be in the hot tub with a glass of wine as he starred at the green dirty fungus water. How embarrassing for your hotel. The carpets had spilled paint spots all over the third floor was just banging and pounding from construction. The bathtub would not drain so you stood in your own dirty water. At this point I would lime some compensation for the nastiness of this hotel. I would not recommend this hotel unless they made good on my stay!
- 5/5
The hotel looks newly renovated and well-kept. I was pleasantly surprised with everything. Would definitely recommend.
- 2/5
Upon arrival, I noticed a persistent odor in the room, resembling fresh paint. It became apparent that the hotel was undergoing renovations; however, there was no prior notice or communication regarding this, which was disappointing. Additionally, the curtain rod in our room was broken, preventing us from fully opening the curtains and limiting natural light. The overall lighting in the room was also inadequate, making the space feel dim and less comfortable than expected. These issues detracted from what could have been a more pleasant stay.
- 2/5
The hallway through the room was smelling so bad I was going to throw out. The carpets were filthy and stinky. The A/C wasn’t working, we had to change olur room with all lagguages it was a mes. Also they are charging for parking! Worst hotel I have ever stayed.
- 4/5
Okay. Great breakfast. Musty smell in the hallways and room. Unfinished floors with no baseboards in hallways and rooms (3rd floor)
- 5/5
Clean, good customer service
- 4/5
Newly renovated and great staff. Parking is next door and non
- 3/5
The room was okay... Customer service was good! Needed a nice place to stay for the weekend
- 3/5
The noise was not good and the paint smell was awful. Ia warning in advance would have been courteous. We asked if anything else was available and they said no. I had seen the same day there were rooms available in floor 3, I did not want to argue with the front desk. Every time I went up to the second floor the paint smell just hit me very strong. The rooms were not base boarders were missing in my room which made it look tacky. This are some reasons why I give it a e star.
- 5/5
Clean room amazing breakfast
- 2/5
Hotel was advertised as having a shuttle to/from the airport WHICH IT DOES NOT! This was the sole reason I chose this hotel. False advertising.
- 5/5
Great stay
- 5/5
Room was very nice
- 5/5
Clean, friendly
- 3/5
The reviews are for real, terrible area. Not many food options near hotel. The room was fine- however the bed needs a new mattress. Both my husband and I woke up with sore backs. The bathroom was surprisingly large and the shower with a seat was a pleasant surprise. However, the water pressure was lacking. It was fine for one night for a game. Otherwise- stay elsewhere
- 5/5
The hotel overall looked clean and organized. Very easy to access as well for parking. The room was clean and organized.
- 3/5
They were doing maintenance and fixing, painting the hallway in our floor while staying there and it was not good. We had the paint smell and loud noises. I would suggest shut down that floor even if it is a financial loss to do your maintenance and let your guest enjoy their stay at your property without having to endure this. I pay to rest and enjoy my stay and it wasn’t enjoyable.
- 5/5
Great hotel
- 3/5
Hotel was under construction. Arrived early and asked for early check in but did not get it right away without asking again
- 5/5
Easy check in, room was huge
- 3/5
Staff was great, the location wasn't the best, lots of street noise lead to difficulty staying asleep
- 5/5
Definitely i will come back
- 4/5
Room was clean- close to the airport.
- 5/5
Plenty of choices on the menu
- 1/5
Worst place I’ve been to visiting from Arizona, booked 4 rooms after checking in when a family member arrived after she cou
- 5/5
Wonderful breakfast. Clean rooms. Comfortable beds.
- 4/5
Clean
- 4/5
Kind staffs but old and smelly carpet
- 5/5
Room was good
- 5/5
Room very clean. Staff on check in were great
- 5/5
Very nice, clean rooms and good staff
- 5/5
Great stay
- 5/5
Everything was great
- 5/5
Front desk people were awesome. Room was super clean.
- 2/5
The room had several things wrong with it, which the staff didn’t seem concerned about.
- 5/5
Only thing is I wasn’t told of the cost of parking I thought it was. Free s it wasn’t .
- 5/5
Breakfast was very good. Clean room!
- 5/5
Me gustó y volvería
- 4/5
Decent hotel in rough area
- 2/5
I've stayed at this location in the past and didn't remember it being this bad. Entire hotel has a weird odor, as if it had bad water damage at some point and wasn't dealt with properly. That plus moldy grout in the bathroom just leaves you with the impression that the place isn't very clean. On top of that, their was construction going on and they had to turn the water off in the middle of the day for 3 hours. These are things that you should be warned about when making a reservation, not after you've arrived. All in all, it was a pretty lousy experience. Do yourself a favor, pay $30 to $40 more per night and stay somewhere else. I think you'll be glad you did.
- 3/5
They ask for a 50 dls deposit, and then return $35 dls because you use there parking . I was not aware I was being charged 15 dls for one night
- 5/5
Wifi worked well. The room and the property was well maintained and clean. Good breakfast/food selection. Black out curtains was nice and overall felt safe staying in the hotel. Parking was in a gated garage.
- 5/5
Great staff
- 5/5
Clean and comfortable rooms, check in was easy. Parking was annoying some there is no elevators in the parking garage
- 4/5
Didn’t love having to pay extra for parking otherwise it was great
- 4/5
Overall it was a great stay. I enjoyed breakfast. Parking garage felt very safe and easy to deal with. Only thing you could see they were in the middle of remodeling. The floor I stayed on you could smell something like paint all down the hallway and in my room. I had a cold so I think I didn’t get the full smell. Which was good. When they are done I think this place will be even better. I will definitely stay there again
- 5/5
Clean
- 5/5
Parking was good, area was not the greatest. Front desk lady was very nice. Bed was comfy. The room was very clean and the shower was good with great water pressure.
- 4/5
The lady who assisted us when we got there on the first day was so nice and accommodating. The guy on the next check in was not welcoming and helping. Food was great. Just wished for some vegetarian options.
- 4/5
Elevators went out first night of stay. Breakfast was mediocre. Same eggs, sausage, potatoes every day. Good staff but not enough front desk had long waits. Pay $15 per day to park.
- 3/5
Whenever we left our room, there was the smell of pot in the hallway. Disgusting.
- 5/5
I loved the place, very clean, good space, excellent attention.
- 5/5
Clean room, pleasant staff
- 5/5
.
- 1/5
The entire hotel was under construction, there were painters in the main hallway. There were two elevators, which one was already down during the time I checked in and after being gone for a few hours, I came back to both elevators being down, leaving all guest to walk up and down the stairs to get to their rooms. Also pool and hot tub dirty and the tv didn’t work properly.
- 5/5
Clean hotel, friendly staff, nice breakfast. Loved that they had complimentary coffee all day and short uber ride to event venues. The air conditioning was excellent as well!
- 3/5
Could hear a few other rooms activity and dog barking. Pillows were too soft but otherwise good stay
- 2/5
The room is very outdated. Also smelled like mold. I got sick on my 2nd day. I didn't like that we were unable to get housekeeping.
- 4/5
Friendly
- 4/5
The rooms are spacious and quiet. Everything was very clean.
- 5/5
Great stay!!
- 5/5
Cleaning excellent
- 3/5
Clarify cost of parking and no elevator. Breakfast, real eggs, bacon??
- 5/5
I felt safe knowing my car was in a parking garage with security. I also loved the indoor pool area! The room and restroom were clean and large! The breakfast exceeds my expectations.
- 1/5
Wrong info about hotel services, lied to customers
- 5/5
Staff here was very nice. Check in and check out process was smooth. Gym and indoor pool also great!
- 4/5
It’s was a wonderful stay very calm and friendly staff. Breakfast was great. The only downside is my room. The room was spacious but the chair had stains and the smell was overpowering with cleaning solutions. We kept hearing like a ringing sound on and off in the room during our stay so it was kinda annoying. Parking was awesome you just have to check in first.
- 3/5
Convienant to SOFI. Hotel area not so nice.
- 4/5
Average place
- 5/5
Everything was perfect and comfortable
- 5/5
It was central to Intuit Dome. Rates were good, staff friendly. Clean rooms and comfy.
- 5/5
No review
- 3/5
Staff was friendly and the facility was clean and quiet
- 4/5
Had an allergic reaction, maybe from pets being allowed in rooms, but staff were helpful in changing rooms.
- 3/5
Pillows smelled dirty, pillows were uncomfortable, place was outdated.
- 5/5
I also enjoyed the hot breakfast. The omelettes, sausage, & potatoes were great!
- 4/5
Staff was very helpful
- 5/5
Welcoming customer service
- 4/5
Parking is able only after check-in.
- 5/5
Extremely helpful staff and easy access to town
- 5/5
The checkin staff was very friendly and helpful. The room was very clean. Parking is right next to hotel. You do need to pull up to the entrance and checkin first before you get code for parking garage entry. Overall, great stay. Yes the AC is a bit loud, but it kept the room nice and cool on a hot day in LA.
- 4/5
N/A
- 5/5
Pleasantly surprised about how well this worked out. Went to concert and this was perfect 10 min away. Parking was good stuffy but good the pool was nice. Although be forewarned the pool is very slippery to get in. My husband almost slipped getting in.
- 2/5
Not good
- 3/5
I recommend book more close to LAX
- 4/5
Breakfast was good ,bed was comfortable
- 3/5
They advertise free parking on orbits but they charge $15 per night
- 5/5
.
- 5/5
I absolutely love this property. First time. I have stayed here very nice super clean super quiet awesome Neighbour hood, very friendly staff . Continental breakfast was so great. Parking was so convenient. room was perfect size for family of five restrooms are super clean just loved it. I would definitely recommend to stay there and I will definitely go back since I’m close to my family members and if I’m going to travel to LA near that area I’m always gonna book this place.
- 5/5
Was a good place
- 5/5
Everything was so nice for a day there
- 5/5
Free parking and breakfast, close to airport
- 1/5
The room was had a funky smell no matter what we did the towels were dirty to the pool smelled really bad the rooms had a really bad odor like the carpet gotten wet and not cleaned, definitely not going to be staying there anymore , and the parking isn’t free 15$ a day
- 2/5
Unfortunately, the hotel needs updating. The carpet in our room was sticky and had kind of a sour smell. The hot tub looked really bad and needed cleaning and the paint on the tiles around the pool was chipping off and sticking to the bottom of our feet. This was the second time we decided to stay here because the first time a few years ago was nice. But I doubt we will be back. Sorry.
- 5/5
Great hotel! Friendly staff. Great breakfast. And room was very nice and clean.
- 4/5
Great hotel close to LAX airport. The hotel was clean and the staff was friendly. Hot breakfast and free parking.
- 1/5
Room smells like vomit
- 1/5
I didn't get what you showed me on the picture when I buy because the most importantly was the roll in shower. Can you imagine staying in a hotel with out taking shower and very difficult to use bath for some one in a wheelchair !
- 4/5
A quick business trip. Area was a bit scary first time at hotel room was nice tv couldn’t get some internet service staff was very nice they gave my king size bed away and I had to settle for 2 beds.. I feel if I paid for a king I should totally get one! That didn’t settle with me but I didn’t argue .. I could hear the traffic noise and all the rooms around me i had ac up so I couldn’t hear anything parking was kinda scary but my car was safe.. would I stay here again honestly not.. but everyone was so nice
- 1/5
My check out was at 12 noon . They de activated my access card at 11 a.m . House keeping walked in on my son changing at 11:15a.m . Very inconvenient
- 4/5
Staff was attentive but the AC unit was noisy, the staff said it was working accordingly but woke up several times in the night because of the noise.
- 3/5
Our hotel room had a horrible smell coming from the ac. We didn’t smell it till we got in late at night. Maintenance guy came in, but he couldn’t fix it.. front desk told me they would fix it next day or get me new room. I had to go downstairs and ask for ac to get fixed. Manager was kinda snobby. Everyone else very friendly. Pool was not the cleaners
- 4/5
Na
- 5/5
Convenient for concerts at sofi, affordable, courteous staff, free breakfast, nice sized rooms
- 5/5
Great stay
- 4/5
We got in late from Blackpink’s concert and the AC didn’t turned on. The cover came right off, but I didn’t bother to ask someone to come up knowing it was late. I just needed some white noise so we could sleep in. Ended up using Spotify to muffle out the noise. The staff was quick and efficient when we checked in.
- 5/5
I appreciated that parking was gated and I didn’t need to worry about my car being stolen in that part of town. Room/hotel was very clean. Would stay there again.
- 4/5
Great place to stay during our Sofi events. Only problem address on Map Quest is not correct making it complovated to find. It states Acacia as street but actually Imerial highway will get u to hotel.
- 1/5
We checked in we weren’t able to shower until a little after 12 AM on the evening of check-in because our showerhead was broken or not maintained water was shooting from the top wedding the floor we had to place towels on the floor the nozzle where you turn on the water was leaking underneath the sink where you wash your hands it was leaking The microwave was slightly broken and upon checking the rest of the room it was something coming from the wall at the bottom by the bathtub in the bathroom, no accommodations were made. The only thing that was taken care of was the showerhead so we can shower.
- 4/5
Hotel was clean and quiet, only disappointment was the 24 hour coffee service was not in fact 24 hours.
- 5/5
My lil one loved it
- 3/5
Front desks people were friendly and polite. Room is decent with just some minor glitches (ex. shower head is stained, wall panel outside the room door is hanging out). I did request for housekeeping service but came back at the end of the of the day not done. It might be coz i requested only with the housekeeper cleaning at our floor and not in the front desk. Bit the fact yh
- 3/5
The pool and sauna were very filthy and it seems anyone from the streets can just walk in and get coffee without being a guest.
- 4/5
Great Property to stay if your going to SoFi or Forum for a concert so convenient.
- 5/5
I loved the pool, especially love the hot tub!
- 5/5
The only thing was the pool being dirty.
- 5/5
Good
- 5/5
Good
- 5/5
It was peaceful
- 4/5
Located within walking distance to food and gasoline. Area quiet. Staff very friendly and helpful
- 2/5
Staff was extremely rude when I politely asked for a late check out
- 5/5
Front desk staff is very friendly and helpful.
- 2/5
We went and took our baby and unfortunately we could not put her down because our carpet was damp and musty. We had to have the window open the entire time because of not, it would get a damp moldy smell in our room. Also, we were there for a few days and there was no service to the pool. When we tried to go to the pool, the water was so murky you couldn’t see the bottom of the pool.
- 1/5
The guests above our bedroom and to the side were very loud we could hear them talking, screaming and the noise above our room they were stomping and running. It was just a horrible evening. We tried to turn on the AC so we could cancel out the noise, but it really didn’t help. They were that loud
- 5/5
Everything was amazing breakfast cleaning
- 4/5
Perf
- 5/5
Handy for Kia forum stadium
- 3/5
Place was clean, only thing was hair in shower drain, would drain slowly, parking does not have elevators in garage, had to take stairs when no parking was available on lower level... Staff was friendly and helpful, would definitely consider coming back
- 5/5
Everyone was very friendly and the hotel was very clean. The area around the hotel isn't great, but thankfully there is a parking garage.
- 5/5
It was perfect for the occasion and plenty of amazing tacos right down the block .
- 4/5
The staff was great. But the hotel could use some updates and some set rooms could use spring cleaning. The water wasn’t even very hot to take showers. The blackout curtain don’t even go close all the way. So light was coming in while we were trying to sleep.
- 1/5
Staff was friendly, inside it was very clean, the two queen bed room though had a tiny tv which I haven’t seen in a long time!! Even the cheaper hotels have bigger tvs. Room was very small for two queen beds.
- 5/5
comfortable stay
- 5/5
Employees were very nice and great at their job.Its a busy place, and the handle it with kindness and professional.
- 5/5
Locked parking. Friendly staff. Would def stay again.
- 5/5
Very accommodating and friendly staff!
- 5/5
Breakfast
- 5/5
It was absolutely wonderful! Mike made our time here such a relaxing and delightful time! We really appreciated all the advice and assistance. Would definitely stay again! The hot tub and pool were great, breakfast was delicious and parking was so secure. Will definitely be recommending to others!
- 5/5
There is not much noice-canceling walls. But at least it was clean.
- 4/5
However, one challenge I encountered was the parking garage—it doesn’t have an elevator. If you're traveling with sleeping kids or heavy luggage, be prepared for a bit of a struggle. Additionally, while the room space is decent, it’s not particularly spacious. If you're expecting a more roomy setup, this is something to keep in mind. Overall, it's a solid option with great service and location, but a few logistical considerations might affect your stay depending on your needs.
- 5/5
Right in the middle of everything!
- 5/5
Excellent staff, breakfast, convenient reasonably priced, I will choose again in the future.
- 5/5
Its close to the airport
- 5/5
Very nice
- 3/5
The bed was very hard, uncomfortable and had a huge dip in the middle of the bed that sunk and dipped so bad it made my back hurt for 2 days.
- 4/5
The only reason I booked this hotel was the location, 1 mile from my doctor appointment.
- 1/5
We had an early flight and needed to get to sleep at a decent time. The room next to us was playing loud music. I called the front desk, and the desk clerk said he was sending security. The music didn't stop. We called twice more with the same result. We had to book a different hotel and leave the property at 11 p.m.
- 5/5
Nice clean hotel. Friend my staff, comfortable beds, big bathroom. Overall good hotel experience. Free breakfast
- 4/5
This is probably about our third time staying here. It just avfriendly kind hotel. Mike who checked us in, was respectful and did not rush ue for checking in.
- 5/5
Easy fast clean great breakfast
- 5/5
The best thing about this property is the indoor pool, the jacuzzi was broken and guest should have been alerted. The last time I stayed there the heat in the jacuzzi wasn't working as well. Guests book this hotel for the indoor amenities and they should be working or the website should disclose it when they are down. The breakfast is terrible, I stay right next door at the Hilton all the time and the breakfast is amazing, you need to upgrade quality of breakfast. Thank you
- 5/5
The facility was good.
- 5/5
Good
- 5/5
Nice place
- 4/5
Yes