Spark by Hilton Harrisonburg University Area

Beautiful,comfortable,clean

It was a nice clean room. Bed was comfortable in the welcome display on the TV was very nice.

Clean, efficient, polite and helpful. It's bare bones but nice, clean bones.

AC was loud so it was difficult to sleep and while ear plugs were offered they are uncomfortable for me

Very nice and as advertised which is unusual. Friendly, competent, attentive staff. Very pleased.

Everyone was extremely nice and helpful.

I really liked my name was on the tv

amazing Location, you can Uber everywhere

Convenient and clean

Extremely clean and quiet. Friendly staff. Back patio with firepit was perfect for relaxing. Conveniently located. Only downfall was the breakfast. Could have had a little more variety and replenished more. Other then that. Perfect!

The property was clean. Room was basic. Security into the back door was lax. Don’t waste your time with the breakfast bar.

I was worried about breakfast - hard boiled eggs and cream cheese were not kept cold. But other than that, great experience. Very clean and well run.

Very small hotel. Parking lot is extremely small.

Hotel was very clean and very convenient for visiting my son at jmu. Payton at the front desk was great. So sweet and helpful. I definitely recommend staying here when you come to town.

Most of thevç

Most of thevç

Clean! Fresh! Brand new look and amenities. Great breakfast and coffee. Super attentive and friendly staff! Venmo tipping for room service!

Clean! Fresh! Brand new look and amenities. Great breakfast and coffee. Super attentive and friendly staff! Venmo tipping for room service!

Recently renovated so everything was clean and new. Service was friendly. Can't beat the cost.

Recently renovated so everything was clean and new. Service was friendly. Can't beat the cost.

Nothing it was closed down I had to find another room I want my money back they took my money and it was closed

The hotel was closed!!! Closed

IT WAS CLOSED WITH NO NOTIFICATION!!! AWAITING MY REFUND!!! had to make my own NEW reservation b/c I could not wait the 60 minutes the Booking Agent told me it would be - HORRIBEL! IT WAS CLOSED WITH NO NOTIFICATION!!! AWAITING MY REFUND!!! had to make my own NEW reservation b/c I could not wait the 60 minutes the Booking Agent told me it would be - HORRIBEL!

Very good

My reservation was confirmed and credit card was billed, but when I got there, there was a not on the door stating the property had been closed. Thankfully Booking.com was able to get my bill credited.

The owners and the front desk staff are so nice and accommodating. We usually stay here when we visit our children who are at JMU.

Poor

Yes Well maintained

Not clean at all, smell and I don’t think my sheets were changed. We did not spend the night.

nothing the place was very dirty

Good

A little inconvenient to access entrance we were told no breakfast only coffee and missed out on a limited breakfast average place for an overnight stay may or may not use again

A little inconvenient to access entrance we were told no breakfast only coffee and missed out on a limited breakfast average place for an overnight stay may or may not use again

Bad

Quiet. No breakfast. Had to ask for coffee.

Very gross

Very gross

Superb

Very good

It was a port in the storm.

It was a port in the storm.

Exceptional

everything besides the Wifi

Front desk clerk in am told off housekeeping Bad management

Pleasant

Friendly staff, room was rough with peeling paint, low-end finishes.

Friendly staff, room was rough with peeling paint, low-end finishes.

Pleasant

Horrible customer service. Do not recommend.

Horrible customer service. Do not recommend.

This property needs a complete update and thorough cleaning. The towels were stained and well used. Overall it was clean on the surface. I would not stay here again nor would I stay at a Red Roof Inn.

This property needs a complete update and thorough cleaning. The towels were stained and well used. Overall it was clean on the surface. I would not stay here again nor would I stay at a Red Roof Inn.

Bed bugs!! Dirty sheets and towels. Mold on the ceiling.

Bed bugs!! Dirty sheets and towels. Mold on the ceiling.

not terrible but not a clean hotel

not terrible but not a clean hotel

The affordable price was exactly what we needed.

The affordable price was exactly what we needed.

Horrible hotel, room floors was filthy, furniture was dusty, towels were old and stained, sheets was also old and stained. Owner was very rude to me. I wanted to run away when I got to the room. Very unhappy with this hotel, needs to be removed from the app.

Horrible hotel, room floors was filthy, furniture was dusty, towels were old and stained, sheets was also old and stained. Owner was very rude to me. I wanted to run away when I got to the room. Very unhappy with this hotel, needs to be removed from the app.

Reception was sleeping upon arrival and wouldn’t wake up. The room was disgusting. Everything was dirty, blood on walls, un washed floors, pee all over the toilet and floor. All of the towels were just folded dirty towels. One with blood and makeup on it.

Reception was sleeping upon arrival and wouldn’t wake up. The room was disgusting. Everything was dirty, blood on walls, un washed floors, pee all over the toilet and floor. All of the towels were just folded dirty towels. One with blood and makeup on it.

The Motel was nice and clean. When i walked into the room it actually smelled fresh and everything worked and clean. The Manger of the Hotel is a really nice Lady as well. I will definitely be back to Harrisonburg V.A and went i do ill be staying at the Super 8 Motel.

The Motel was nice and clean. When i walked into the room it actually smelled fresh and everything worked and clean. The Manger of the Hotel is a really nice Lady as well. I will definitely be back to Harrisonburg V.A and went i do ill be staying at the Super 8 Motel.

Flooring installed improperly. Tub caulking job terrible. No breakfast food items served.

Flooring installed improperly. Tub caulking job terrible. No breakfast food items served.

Close to highway

Close to highway

The staff we dealt with were very friendly and guided us to a good restaurant. The hotel itself was very tired looking and dated. The room was probably clean but it was hard to be certain since the furniture was so worn and the bathroom was so old. The tile appeared worn and dirty. Won’t stay in RRI again!!

The staff we dealt with were very friendly and guided us to a good restaurant. The hotel itself was very tired looking and dated. The room was probably clean but it was hard to be certain since the furniture was so worn and the bathroom was so old. The tile appeared worn and dirty. Won’t stay in RRI again!!

The hotel was fine for a budget hotel for a quick one night stay. There were some stains on the towels and they need to add USB outlets but otherwise it is a decent hotel. Great location.

The hotel was fine for a budget hotel for a quick one night stay. There were some stains on the towels and they need to add USB outlets but otherwise it is a decent hotel. Great location.

After we were given a key to an unoccupied room, sure hope my 2 am entry to their room didn’t wake them, it was good for what it’s purpose was, a place to stop along the way

After we were given a key to an unoccupied room, sure hope my 2 am entry to their room didn’t wake them, it was good for what it’s purpose was, a place to stop along the way

For one night, it was ok, but not for a long stay.

For one night, it was ok, but not for a long stay.

just overall very dirty room, esp the bathroom floor. the door latch appears to have been forced at some point. very noisey.

just overall very dirty room, esp the bathroom floor. the door latch appears to have been forced at some point. very noisey.

This place is filthy has bedbugs!

This place is filthy has bedbugs!

No pool, staff seemed to not care and be burdened by us wanting to stay here. NOT recommended

No pool, staff seemed to not care and be burdened by us wanting to stay here. NOT recommended

The room was dirty, sheets and towels were visibly stained and dirty!

The room was dirty, sheets and towels were visibly stained and dirty!

The Inn is conveniently located and that’s the only good thing about it, everything else about the place is sad.

The Inn is conveniently located and that’s the only good thing about it, everything else about the place is sad.

I understand that this is a roadside motel in a college town, but really? Even after doing a thorough bed bug check, this place was so gross that I felt itchy the entire time and barely got any sleep. Avoid at all costs, would have rather slept in my moving van at least it would have saved me almost a hundred bucks.

I understand that this is a roadside motel in a college town, but really? Even after doing a thorough bed bug check, this place was so gross that I felt itchy the entire time and barely got any sleep. Avoid at all costs, would have rather slept in my moving van at least it would have saved me almost a hundred bucks.

The toilet didn’t flush and they didn’t apologize. The base of the furniture was dirty. The floor wasn’t finished well. The outlet in the wall was falling out.

The toilet didn’t flush and they didn’t apologize. The base of the furniture was dirty. The floor wasn’t finished well. The outlet in the wall was falling out.

economical adequate for needs, price

economical adequate for needs, price

We were very disappointed that our 20-year-old daughter had to have an email from a parent to check in. She is an adult. Age discrimination needs to be removed. Please change this policy.

We were very disappointed that our 20-year-old daughter had to have an email from a parent to check in. She is an adult. Age discrimination needs to be removed. Please change this policy.

I was met with friendly service however the hotel room could use some updating and maintenance. It sufficed as a place to sleep, however I would not recommend having high expectations going into it. I would’ve expected the price to be a little cheaper for what it was. It hard to beat its location to JMU though.

I was met with friendly service however the hotel room could use some updating and maintenance. It sufficed as a place to sleep, however I would not recommend having high expectations going into it. I would’ve expected the price to be a little cheaper for what it was. It hard to beat its location to JMU though.

One of the worst places I've ever stayed

One of the worst places I've ever stayed

It was great! Room could have been a little cleaner.

It was great! Room could have been a little cleaner.

The chairs were broken, the faucet was coming away from the counter. The linoleum was coming apart on the floor of the bedroom. I also could not get a receipt from the receptionist at checkout.

The chairs were broken, the faucet was coming away from the counter. The linoleum was coming apart on the floor of the bedroom. I also could not get a receipt from the receptionist at checkout.

Seemed to be in state of flux. One person at desk who was doing her best. Owner let phone ring and seemed annoyed that she had to answer it. I think that was a cultural thing. Mold in tub. Faucet loose and leaking in sink.

Seemed to be in state of flux. One person at desk who was doing her best. Owner let phone ring and seemed annoyed that she had to answer it. I think that was a cultural thing. Mold in tub. Faucet loose and leaking in sink.

Room wasn’t very clean or great, but the staff was very friendly.

Room wasn’t very clean or great, but the staff was very friendly.

Room was clean and comfortable. Desk staff was friendly and helpful.

Room was clean and comfortable. Desk staff was friendly and helpful.

Value

Value

It was in a nice location and the staff/front seat clerk was friendly and most helpful

It was in a nice location and the staff/front seat clerk was friendly and most helpful

The property gave every indication of severe cost cutting to the point of discomfort to customers. Low scores are mainly due to the breakfast promised by website which was not there--not even coffee.

The property gave every indication of severe cost cutting to the point of discomfort to customers. Low scores are mainly due to the breakfast promised by website which was not there--not even coffee.

Rodent pellets in the bathroom. Tub was dirty. Mildew in tub. Main door would not close properly. The chain was not usable. The second bed mattress sagged and made noises. The refrigerator freezer had heavy frost with debris trapped. Floor covering was peeling off in spots.

Rodent pellets in the bathroom. Tub was dirty. Mildew in tub. Main door would not close properly. The chain was not usable. The second bed mattress sagged and made noises. The refrigerator freezer had heavy frost with debris trapped. Floor covering was peeling off in spots.

Check-in person very friendly but was not informed of no cleaning service til after 3rd day. Reservation was for 4, & we only had 2 sets of towels in the room. Son used 1 the 1st night, so called down for more towels & they ran out & wouldn’t have any until 7 am! So I called at 7 am, he didn’t have any staff so I offered to come get them. When I requested 5 towels he was rude!! I told him we only got 2 sets initially & we have 4 people. He told ME I must’ve reserved for only 2 people then if that’s how many towels were in there; & proceeded to tell me that people will lots of times make a reservation for 2 when there’s really 3-4 people, b/c there’s an add’l $10 pp charge. I told him my reservation WAS for 4, & he checked the computer. So then he saw my reservation was for 4 & didn’t even apologize for assuming what he did!!😡After that, he told me he could only give me 2 towels. I had to remind him that my son used 1 the night before so I needed at the least 3 towels b/c I still have 1 “clean” one in the room, & we all had to shower for GRADUATION! He went on & on about how people steal towels & they’re $10 each & when we check out there better be 5 towels in the room! Was treated like a criminal not a customer paying for a service! Hotel is outdated/no USB ports, & room was very dirty-dusty lamps/baseboards/floors & no customer service!!! No wonder 1 of the few hotels still available for graduation when I booked it last summer!! LESSON LEARNED-will NEVER stay there again!!

Check-in person very friendly but was not informed of no cleaning service til after 3rd day. Reservation was for 4, & we only had 2 sets of towels in the room. Son used 1 the 1st night, so called down for more towels & they ran out & wouldn’t have any until 7 am! So I called at 7 am, he didn’t have any staff so I offered to come get them. When I requested 5 towels he was rude!! I told him we only got 2 sets initially & we have 4 people. He told ME I must’ve reserved for only 2 people then if that’s how many towels were in there; & proceeded to tell me that people will lots of times make a reservation for 2 when there’s really 3-4 people, b/c there’s an add’l $10 pp charge. I told him my reservation WAS for 4, & he checked the computer. So then he saw my reservation was for 4 & didn’t even apologize for assuming what he did!!😡After that, he told me he could only give me 2 towels. I had to remind him that my son used 1 the night before so I needed at the least 3 towels b/c I still have 1 “clean” one in the room, & we all had to shower for GRADUATION! He went on & on about how people steal towels & they’re $10 each & when we check out there better be 5 towels in the room! Was treated like a criminal not a customer paying for a service! Hotel is outdated/no USB ports, & room was very dirty-dusty lamps/baseboards/floors & no customer service!!! No wonder 1 of the few hotels still available for graduation when I booked it last summer!! LESSON LEARNED-will NEVER stay there again!!

Awful. The towels were stained. The rate was ridiculously high and the whole facility was dirty. Doors, floors, windows- everything

Awful. The towels were stained. The rate was ridiculously high and the whole facility was dirty. Doors, floors, windows- everything

No hot water for tea... no coffee maker in room. Other juice items out of order. Coffee in lobby out of order. Very limited features.

No hot water for tea... no coffee maker in room. Other juice items out of order. Coffee in lobby out of order. Very limited features.

Bathroom sink was clogged and toilet/floor by the toilet was not very clean. Just overall run down. The room served its purpose but I wouldn’t come back to this hotel. The mattress on the bed was very stiff and springy, didn’t sleep too well.

Bathroom sink was clogged and toilet/floor by the toilet was not very clean. Just overall run down. The room served its purpose but I wouldn’t come back to this hotel. The mattress on the bed was very stiff and springy, didn’t sleep too well.

The property was good, beds were comfortable. The staff was not personable in the slightest and acted as if we were disturbing them when we checked in and out.

The property was good, beds were comfortable. The staff was not personable in the slightest and acted as if we were disturbing them when we checked in and out.

Uncleanliness, Rude behavior of the person manning the reception during evening and night. Generally avoid this place.

Uncleanliness, Rude behavior of the person manning the reception during evening and night. Generally avoid this place.

The towels were see through they were so old. The pillows were half pillows. Then the front desk charged me $5 for a key that I returned when I checked out. The sheets were old as well. There was hair on the walls of the shower.

The towels were see through they were so old. The pillows were half pillows. Then the front desk charged me $5 for a key that I returned when I checked out. The sheets were old as well. There was hair on the walls of the shower.

Property should be condemned. Or innkeeper should hand out free slurpees.

Property should be condemned. Or innkeeper should hand out free slurpees.

Had to get a new room and it wasnt cleaned properly because there was toiletries still in the bathroom of the new room. Stains on the bed and the only rhing for their breakfast was coffee

Had to get a new room and it wasnt cleaned properly because there was toiletries still in the bathroom of the new room. Stains on the bed and the only rhing for their breakfast was coffee

The staff was very courteous and helpful. We were able to check in two hours early and I appreciate that they were willing to accommodate this request. The wifi did not work on the first floor and we were told there was an issue with the router; maintenance scheduled to come fix it well after our departure. The room itself is bare bones and simple. It suited our needs for the weekend. We wanted to be within walking distance of my student and we had two dogs. The mattress is thin and the sheets did not stay on so there was that battle going on most of the night. The floors never really felt clean and the room smelled a bit stale. The hallways were clean and quiet though the exit doors could have used a cleaning. There were smudges and fingerprints everywhere. I was washing my hands A LOT during this stay! But you can’t beat the prices and again for us, we just wanted to be near my student and not have to drive any where after “day time festivities.”

The staff was very courteous and helpful. We were able to check in two hours early and I appreciate that they were willing to accommodate this request. The wifi did not work on the first floor and we were told there was an issue with the router; maintenance scheduled to come fix it well after our departure. The room itself is bare bones and simple. It suited our needs for the weekend. We wanted to be within walking distance of my student and we had two dogs. The mattress is thin and the sheets did not stay on so there was that battle going on most of the night. The floors never really felt clean and the room smelled a bit stale. The hallways were clean and quiet though the exit doors could have used a cleaning. There were smudges and fingerprints everywhere. I was washing my hands A LOT during this stay! But you can’t beat the prices and again for us, we just wanted to be near my student and not have to drive any where after “day time festivities.”

Sub, Sub par.

Sub, Sub par.

It was an easy destination right off the highway and had numerous food options close by for dinner

It was an easy destination right off the highway and had numerous food options close by for dinner

Although the hotel was comfortable for the price, the room was not clean, unfortunately. Floors were quite dirty, bathroom noticeable dirty. You can’t be picky to stay in a place like that.

Although the hotel was comfortable for the price, the room was not clean, unfortunately. Floors were quite dirty, bathroom noticeable dirty. You can’t be picky to stay in a place like that.

Great location for the botanical gardens. Even though occupancy was low, check in time was strictly enforced, so we had to wait a couple of hours to be able to check in. We understand that those are their rules, but a little flexibility would have been great, since it appeared the rooms were ready.

Great location for the botanical gardens. Even though occupancy was low, check in time was strictly enforced, so we had to wait a couple of hours to be able to check in. We understand that those are their rules, but a little flexibility would have been great, since it appeared the rooms were ready.

All

All

Hotel room subpar. Have pictures. Checked in late. Left to get lysol spray (normally carry it with me) to spray sheets and pillows. Too tired to shower. Went to take shower in AM. Tub had hair in it. Very dirty. Washed up. Called the front desk. Sandra asked me to get key to see another room. Opened door and one of the beds were unmade. Closed door. Told Sandra, so called General manager) what i saw in the other room (bed not made up). Response, "that's the cleanest room we have now". How can a room with a bed that someone slept in, is a clean room? Did not refund money. Canceled 2nd night. Dirtiest RRI ever. Bad customer service.

Hotel room subpar. Have pictures. Checked in late. Left to get lysol spray (normally carry it with me) to spray sheets and pillows. Too tired to shower. Went to take shower in AM. Tub had hair in it. Very dirty. Washed up. Called the front desk. Sandra asked me to get key to see another room. Opened door and one of the beds were unmade. Closed door. Told Sandra, so called General manager) what i saw in the other room (bed not made up). Response, "that's the cleanest room we have now". How can a room with a bed that someone slept in, is a clean room? Did not refund money. Canceled 2nd night. Dirtiest RRI ever. Bad customer service.

Great stay , simple check in . Quick stay was in and out

Great stay , simple check in . Quick stay was in and out

Check in was quick and easy no hassles. Room was clean. Microwave and refridgerator in room were okd but worked. Shower curtain rod was a loose from wall. Overall it was ok, its a Red Roof In what do ypu expect. It was a quick overnight stay.

Check in was quick and easy no hassles. Room was clean. Microwave and refridgerator in room were okd but worked. Shower curtain rod was a loose from wall. Overall it was ok, its a Red Roof In what do ypu expect. It was a quick overnight stay.

The front desk clerk was nice but put a 5 dollar charge on the door key. The towels and sheets were ok but they had stains that bleach should have removed. The floor and furnisher was dirty/dusty. When we checked out, I handed my room card directly to the same clerk. He was nice and asked if we wanted coffee before we left. I said no thank you and jokingly said please remember not to charge me for not returning the room card. Of course, I was charged. No big deal on the issues with each but as a whole, I won’t go back.

The front desk clerk was nice but put a 5 dollar charge on the door key. The towels and sheets were ok but they had stains that bleach should have removed. The floor and furnisher was dirty/dusty. When we checked out, I handed my room card directly to the same clerk. He was nice and asked if we wanted coffee before we left. I said no thank you and jokingly said please remember not to charge me for not returning the room card. Of course, I was charged. No big deal on the issues with each but as a whole, I won’t go back.

After traveling all day we stopped here for a break due to the weather. Us both a lil disheveled from the long car trip, my fiance checked in and after not being abke to find the reservation they proceeded to ask her if she was abused and that she looked rough. Horrible service, giant hole between AC and window. Pretty sure they charged us twice so ill have to check that later. Never coming back

After traveling all day we stopped here for a break due to the weather. Us both a lil disheveled from the long car trip, my fiance checked in and after not being abke to find the reservation they proceeded to ask her if she was abused and that she looked rough. Horrible service, giant hole between AC and window. Pretty sure they charged us twice so ill have to check that later. Never coming back

quiet

quiet

Don’t stay here unless you are desperate

Don’t stay here unless you are desperate

When I check in it was ok but when I got into the room it was very clean the walls were dirty among others things

When I check in it was ok but when I got into the room it was very clean the walls were dirty among others things

Disappointed with customer service

Disappointed with customer service

Maybe for that reason, it lacks amenities. The pool was closed, perhaps permanently, and the dining room "breakfast" was just coffee. Room was clean, bed was fine, but a used bar of soap was left in the shower. Never found a TV remote. Check-in was slow, not particularly friendly. $100 credit card deposit for a $60 room is a little off-putting... other Red Roofs do not do that. I am a Red Roof frequent customer throughout the region, so I am familiar with the limits of economy class hotels, but other Red Roof properties did things better. That said, I would stay there again, but I will probably shop other hotels first.

Maybe for that reason, it lacks amenities. The pool was closed, perhaps permanently, and the dining room "breakfast" was just coffee. Room was clean, bed was fine, but a used bar of soap was left in the shower. Never found a TV remote. Check-in was slow, not particularly friendly. $100 credit card deposit for a $60 room is a little off-putting... other Red Roofs do not do that. I am a Red Roof frequent customer throughout the region, so I am familiar with the limits of economy class hotels, but other Red Roof properties did things better. That said, I would stay there again, but I will probably shop other hotels first.

We like this hotel because it was clean and the staff is friendly.

We like this hotel because it was clean and the staff is friendly.

Check in is fine as usual, front desk staff is nice and helpful. In some rooms, the microwave and refrigerator don’t work. The one thing that bothers me the most is the cleanliness. No matter the room, it’s always hair on the bathroom and room floor. A lot of it too. Perhaps, housekeeping should vacuum the floors before mopping them to help remove the hair. Other than that, my stays were okay and I don’t have any issues there.

Check in is fine as usual, front desk staff is nice and helpful. In some rooms, the microwave and refrigerator don’t work. The one thing that bothers me the most is the cleanliness. No matter the room, it’s always hair on the bathroom and room floor. A lot of it too. Perhaps, housekeeping should vacuum the floors before mopping them to help remove the hair. Other than that, my stays were okay and I don’t have any issues there.

Disgustingly dirty. Sheets, bed, towels, couch dirty dingy. Corridor floors had visible dirt & debris. Clearly NOT vaccumed on a regular basis. Sink did not drain. No, did not stay more than a night - only stayed because there were zero options.

Disgustingly dirty. Sheets, bed, towels, couch dirty dingy. Corridor floors had visible dirt & debris. Clearly NOT vaccumed on a regular basis. Sink did not drain. No, did not stay more than a night - only stayed because there were zero options.

Booked/paid online. Was charged again on credit card. Material condition of room is very poor. Electrical outlets for charging phone not available near bed. Entry door to room difficult to open. Heavy and sticks in frame. Curtain on window would not close completely. A/C unit noisy. Light fixtures are worn out and difficult to operate fixture by beds.

Booked/paid online. Was charged again on credit card. Material condition of room is very poor. Electrical outlets for charging phone not available near bed. Entry door to room difficult to open. Heavy and sticks in frame. Curtain on window would not close completely. A/C unit noisy. Light fixtures are worn out and difficult to operate fixture by beds.

Convenient location. The bathroom had mold and the towels were dirty.

Convenient location. The bathroom had mold and the towels were dirty.

I like that it is walking distance to the university but even with renovations the place is still outdated

I like that it is walking distance to the university but even with renovations the place is still outdated

My stay was average. Hotel was ok nothing I would rave about nonetheless

My stay was average. Hotel was ok nothing I would rave about nonetheless

Convenient off of I-81. Second time staying while traveling. Our room was closer to the highway; which was noisy. Another wasn’t available. Close to Chop House restaurant.

Convenient off of I-81. Second time staying while traveling. Our room was closer to the highway; which was noisy. Another wasn’t available. Close to Chop House restaurant.

Friendly staff, but extremely concerned about guests checking out and not returning their key cards. Everytime I left the front door "are you checking out". The floors were filthy and counters were sticky. I used 91% ISO to clean the room myself. The hotel has no breakfast, no coffee machines, and no service of any kind. Hotels in a good area, everything you would need is close by.

Friendly staff, but extremely concerned about guests checking out and not returning their key cards. Everytime I left the front door "are you checking out". The floors were filthy and counters were sticky. I used 91% ISO to clean the room myself. The hotel has no breakfast, no coffee machines, and no service of any kind. Hotels in a good area, everything you would need is close by.

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Could use a few updates but overall it was great. The people that worked the front desk were super friendly and helpful. Rooms were pretty clean just some areas could have used a bit more attention. The area surrounding this was great. Lots of shops and restaurants and conveniently located right off the interstate. I would definitely stay here again.

Could use a few updates but overall it was great. The people that worked the front desk were super friendly and helpful. Rooms were pretty clean just some areas could have used a bit more attention. The area surrounding this was great. Lots of shops and restaurants and conveniently located right off the interstate. I would definitely stay here again.

The service was great —two towels were dirty with make-up and lipstick- not sure if stained or just dirty—i let management know—Fabian checked me in and was very helpful about where to eat (Vitos Italian-terrific!!) and replacing the dirty bath mat

The service was great —two towels were dirty with make-up and lipstick- not sure if stained or just dirty—i let management know—Fabian checked me in and was very helpful about where to eat (Vitos Italian-terrific!!) and replacing the dirty bath mat

This is a very reasonable, clean, no frills place to stay. I would definitely recommend it!!

This is a very reasonable, clean, no frills place to stay. I would definitely recommend it!!

Well, checkin in took 40 mins. So lets start there..finally i get checked and go to my room. The a key that you just hold up..it worked..yay! Open the door, or should i say push hard, to enter a spacious room. It had a table and a couch but i didnt use them. The floor is the wood look stick on tile..which was sticky..the bed, hard, and a trampoline is more quiet. The bathroom was an ok size, no exhaust fan..the shower actually worked and had good pressure but that was about it...oh and zero breakfast! Not even muffins..Overall 1.5 out of 5 because the shower worked and had good pressure...to pay $170 , that was also way overpriced

Well, checkin in took 40 mins. So lets start there..finally i get checked and go to my room. The a key that you just hold up..it worked..yay! Open the door, or should i say push hard, to enter a spacious room. It had a table and a couch but i didnt use them. The floor is the wood look stick on tile..which was sticky..the bed, hard, and a trampoline is more quiet. The bathroom was an ok size, no exhaust fan..the shower actually worked and had good pressure but that was about it...oh and zero breakfast! Not even muffins..Overall 1.5 out of 5 because the shower worked and had good pressure...to pay $170 , that was also way overpriced

Dirty towels. Gréât personnel

Dirty towels. Gréât personnel

Hairs on the pillows, hairs in the shower, Towels dingy and smelled

Hairs on the pillows, hairs in the shower, Towels dingy and smelled

Check in was all right, but the room had the beds stripped and garbage in the waste basket! I tried calling on the phone in the room but it was dead, so I walked back to the front desk. The worker assigned me another room promptly but didn't apologize for the error. The next room was clean but missing bath towels, so I had to go back downstairs for them. This time the phone sort of worked but the person at the other end couldn't hear me. I tried using the wifi but my phone told me it was not a secure connection, so I just used the cellular data instead. Aside from these things, my stay was quiet and comfortable.

Check in was all right, but the room had the beds stripped and garbage in the waste basket! I tried calling on the phone in the room but it was dead, so I walked back to the front desk. The worker assigned me another room promptly but didn't apologize for the error. The next room was clean but missing bath towels, so I had to go back downstairs for them. This time the phone sort of worked but the person at the other end couldn't hear me. I tried using the wifi but my phone told me it was not a secure connection, so I just used the cellular data instead. Aside from these things, my stay was quiet and comfortable.

We were headed south and grateful to find a place to stay. It was overpriced and very outdated. The only good thing was the bed was clean and comfortable.

We were headed south and grateful to find a place to stay. It was overpriced and very outdated. The only good thing was the bed was clean and comfortable.

It wasn’t very clean. Couldn’t tell if it was blood or coffee on the walls but there was no coffee maker in the room so not sure. Blow dryer didn’t work, there was makeup on the towels and the shampoo was already used because there was only a little left in it. Disappointing but the location was great!

It wasn’t very clean. Couldn’t tell if it was blood or coffee on the walls but there was no coffee maker in the room so not sure. Blow dryer didn’t work, there was makeup on the towels and the shampoo was already used because there was only a little left in it. Disappointing but the location was great!

Nice desk staff! Comfortable but not enough pillows or towels. Convenient to jmu!

Nice desk staff! Comfortable but not enough pillows or towels. Convenient to jmu!

The hotel was immaculate.

The hotel was immaculate.

Lamps by the side of the bed did not work. There was no sheets in the bed

Lamps by the side of the bed did not work. There was no sheets in the bed

Nice and clean

Nice and clean

Did not feel that the quality or cleanliness of the hotel matched it's price tag! the floor was some sort of laminate which was poorly laid and the tub handle fell off.

Did not feel that the quality or cleanliness of the hotel matched it's price tag! the floor was some sort of laminate which was poorly laid and the tub handle fell off.

people dying this year or in 2020 than normal! Follow the science you say. But you dont. People behind the desk are on their cell phones and I literally had to call out so they even knew someone was there. They were in the back room with the door open. Probably never stay there again.

people dying this year or in 2020 than normal! Follow the science you say. But you dont. People behind the desk are on their cell phones and I literally had to call out so they even knew someone was there. They were in the back room with the door open. Probably never stay there again.

The room was musty. The shower curtain smelled. The TV remote did not work.

Good location. Close to downtown restaurants and shops. Perfectly fine, typical budget motel.

It was a good stay…room is a little out dated but it was overall a good stay

nothing

When we checked in at 2:15AM, exhausted from a long trip, we were told that there was an unexpected extra $105 charge that would be refunded upon checkout. We get to the room, turn the A/C and go to sleep. When we awoke in the morning, there was a huge puddle. We asked to change rooms for the second night but we told that they were booked solid. The second night was worse than the first night as the room was very damp. When we left, we spoke with the manager who refunded us one night stay, which was great. Also, they are very dog friendly, which was a HUGE plus for us. There wasn’t any odor in the room indicating that it had been occupied by any previous pets. And we were allowed to leave our dog crated in the room for the day.

I did not get a welcoming vibe. The additional $100 deposit was insulting and their Expedia info said breakfast and there was no breakfast. A $5 deposit for the keys was also ridiculous.

Smells and old and it shows

I had a pleasant check in experience. I was given several recommendations for dinner. The building is older but clean. Things were shut down because of COVID. Overall a nice hotel and would stay again.

N/A

Room smelt like mold, towels where stained, beds hard and made a horrific sound when I moved.

Very disappointed the beds are terrible. The room had a smell. They don't honor what they say they have . Not even coffee