Holiday Inn Express & Suites Atlanta Airport NE - Hapeville by IHG

Great room and breakfast and so clean!!

Good

Clean

Proximity to the highway and workplace and concert venue was perfect. Nice friendly staff. Very clean. Breakfast selection was excellent! Will stay again!

Bad

comfortable bed, the room had a good layout. The bathroom could use a lot of attention. There was hair on the floors and in the shower when we arrived. The toilet looked as though it had not been cleaned in weeks. Had a black ring around it.

Only bad thing was 5:30 ish am a breakfast worker burned some item and caused the fire alarm system to activate.

I stayed there for the airport parking and shuttle. On my return, I called for a pickup by the shuttle to return to my car. The hotel desk person was NOT at all helpful with instructions on where to go for the pickup and told me to "ask someone there" for directions. Then we had to wait over an hour when the hotel is 10 minutes away. The buss also had a strong smell of body odor that was terrible. Not a great time, no .

Parking was secure Not very friendly and walked on carpet after shower and feet turned black everything else clean

Exceptional

Would stay there again

Convenient to the airport and reasonably priced. Breakfast was tasty and room was clean. Staff was friendly.

Newer hotel, large room, very nice staff

Great breakfast

Good staff, good breakfast, spacious rooms and nice location. Airport shuttle was very useful. Nice hotel for families.

Parking was awful due to airport parking. Had I known I may have chosen elsewhere as it was raining the whole time I was there, and I had to park at another hotel and walk.

Superb

Location and affordable

Superb

Incredibly clean, well designed, and welcoming staff! Nothing!

Exceptional

Good

Good

Everything! Really nice hotel. Front desk was outstanding and very accommodating. Rooms were modern and extra clean. Great staff and amenities. Always felt safe. There was nothing I didn’t like.

Nice, quiet, clean hotel. Breakfast had a good variety and changed daily. Great location to the interstate and airport.

Close to the airport, no major problems except some delay in refilling some of the breakfast items and they were out of some of the items as well

Everything they always treat me right and rooms are always to my expectations ….

Exceptional

Everything they always treat me right and rooms are always to my expectations ….

Convenient to airport

Very good

Nice rooms and bathrooms. Friendly and helpful staff. Effective and easily adjustable A/C. Just off the runway and next to a railway and highway - windows should have better sound insulation, as well as the doors to the hallway.

Good

Great quick stay near the airport and downtown. Clean hotel with excellent staff.

The hotel was fantastic! Clean, staff was friendly! The front desk gentleman was so sweet when we asked where to get milk for our baby he went to the kitchen vs directing me to a store. I appreciate it so much! The only downside to the whole thing is we were so excited to swim after a long travel day to find out the pool was closed waiting on an inspection. :( that was a bummer!

Hotel was really clean. Food was hot and good. Staff was really helpful

Great location near the airport, friendly staff, beautiful and comfortable room! A quick walk up the hill was IHOP, so no issues with driving anywhere.

Very clean. No frills but perfect for overnight stay as continue on with flights the next day. Staff friendly and helpful. Free airport shuttle. Breakfast cinnamon rolls yummy

Missed the pool being open

Excellent staff. Wish the pool was open.

Good location. Nice room. Dinning room a little small for the number of guests.

Good location. Nice room. Dinning room a little small for the number of guests.

room was clean. parking lot entrance and exit barriers seemed unnecesary. half block away from ihop and other fast food. right off the highway. Room was extremely quite.

Breakfast fresh. My friend enjoyed it. No Gluten free/ egg yolk free option aside from meat. Lovely area and place, but complicated to find and get in there. Need to know must go to gate behind Best Western and push button for Holiday Inn to be let onto property. 😉

Very good

Our only disappointment was that the pool wasn't open even though it was really hot weather.

Great customer service and location

Clean and convenient

Great customer service and location

Clean and convenient

Great service

The staff was amazing!! My family and I traveled there for my cousin’s graduation. The room was spacious and well maintained. This location offers a complimentary breakfast daily that was very tasty.

Check-in staff were very helpful. A good breakfast.

Breakfast was great. Staff was helpful keeping items filled when needed. Showers were fantastic with plenty of hot water and great pressure!

It was nice, clean, convenient. You have to pay to park

Rooms were large, clean and comfortable

Rooms were large, clean and comfortable

Exceptional

Exceptional

The room was on the 3rd floor on the highway side but we couldn’t hear any highway noise at all. The black out shades were really great, very modern and not the old curtains that most hotels have. The bed was very comfortable and there was a choice of pillows, firm or soft, which was appreciated. Breakfast was good and a nice choice of items. The bacon was crispy, even though we were the last people through before it closed. We will definitely stay here again and recommend it.

The breakfast was okay for hotel breakfast. The room was clean and the shower water pressure was great. I’ve never seen shower water pressure that strong before. Nice stay.

Great staff, rooms, beds, breakfast

The staff were excellent. Very friendly, and they went out of their way to find me a room that was ready when I arrived a little early. The hotel was very clean and the facilities had been updated recently. It was 5 mins from the airport which was convenient. The parking lot was hard to enter and exit for rideshares. And you had to go through an IHOP lot to get there, which was always crowded. My room was very clean but smelled faintly of smoke.

The staff were excellent. Very friendly, and they went out of their way to find me a room that was ready when I arrived a little early. The hotel was very clean and the facilities had been updated recently. It was 5 mins from the airport which was convenient. The parking lot was hard to enter and exit for rideshares. And you had to go through an IHOP lot to get there, which was always crowded. My room was very clean but smelled faintly of smoke.

Hotel is decent but bathroom needs upgrades and housekeeping appears to be slipping. Whatever chemicals they are using to clean should be discarded as the odors linger and are not totally pleasant.

Parking was worth paying $10 to have a nice secure parking area

THe Breakfast prvided was the BEST one ever

THe Breakfast prvided was the BEST one ever

Room 518 haa small bugs on the bed, there was no coffee makers

The value and location

The value and location

Clean room and bathroom and friendly staff.

The staff at the front desk were rude and unprofessional. I called the manager and left a VM and he/she never returned my call.

The security is good. The room size is roomy. I had quite trouble to find the entrance of the hotel because the hotel locates behind other hotel of Best Western and a restaurant of a pancake house. There is only an entrance of both hotels only through a parking lot of the restaurant's entrance. The light of the sign for the Holiday Inn was off on a top position of a long small sign showing all 3 spots while other low two signs were on when I arrived there late. Its breakfast is very good, but there is not service for Netflix. All other hotels provided it. I was enjoying it using my own account with Netflix like doing at my home in the evenings and rainy days making me unable to take a daily tour around and staying at the hotel all day .

Very good

A breakfast of the hotel is very good. The security is good. The room size is roomy. I had quite trouble to find the entrance of the hotel because the hotel locates behind other hotel of Best Western and a restaurant of a pancake house. There is only an entrance of both hotels only through a parking lot of the restaurant's entrance. The light of the sign for the Holiday Inn was off on a top position of a long small sign showing all 3 spots while other low two signs were on when I arrived there late. Its breakfast is very good, but there is not service for Netflix. All other hotels provided it. I was enjoying it using my own account with Netflix like doing at my home in the evenings and rainy days making me unable to take a daily tour around and staying at the hotel all day .

Kind staff, reasonable price, clean room. Does the job. Book through hotel directly. Don’t do hotels.com. No customer service at all. I made an honest mistake and caught it when I received the confirmation and I couldn’t do anything nor would they.

Exceptional service, the place felt like it was brand new. We are going back in a few days there again before we return back home. Highly recommend.

Very good

GOOD BREAKFAST. They advertised a shuttle to the airport and how close they are to the international terminal. I chose it for this reason. They failed to mentiom the shuttle doesn't go to the international terminal. I was more than a little upset!

Exceptional

Front desk was very nice/ welcoming. Didn’t know there was a 10.00 parking fee, it was hard to find Holiday Inn. It was behind Best western.

Superb

Front desk was very nice/ welcoming. Didn’t know there was a 10.00 parking fee, it was hard to find Holiday Inn. It was behind Best western.

Close to airport. Reasonable parking rate for Atlanta. Cold breakfast food that should have been warm at 8:00 am.

Close to airport. Reasonable parking rate for Atlanta. Cold breakfast food that should have been warm at 8:00 am.

Close to airport, which is what we needed. Good breakfast!

Bridget was fantastic and so kind to my family

Breakfast was fine with reasonable range of items. Wouldn't have a problem in staying there again if in the area.

Rooms were very clean and spacious and the staff was very accommodating and friendly. I will definitely be using this hotel when traveling in the near future

Most of the things were good while I was staying there. However, some parts on the hallway have a musty smell.

Very clean and updated property. Very friendly staff, especially Jeanette at front desk check in. Only negative was airport noise but that is understandable due to proximity to ATL,

Yes

I stayed here for 4 days, 3 nights and had no issues! Property and room was very clean. The staff was very helpful and accommodating. The laundry room was definitely a bonus, because most hotels do not have one. My overall stay was great! Will definitely return.

Staff especially Supervisor was especially helpful during my stay.

All good.

Also Breakfast was so good I highly recommend for everyone!!

Place is fine overall.

N/a

The front desk people were very friendly and helpful; the room was clean and the beds were very comfortable. The room temperature was easy to adjust. There was a large selection of hot and cold breakfast foods and everything was delicious. I would definitely stay there again.

Hotel was clean, staff friendly my only downer is the pancake machine wasnt working and they didn't have a waffle making machine.

Nth

Clean room. Friendly staff.

We had a very nice stay. The only issue we had was getting into the parking lot.

We made a one night stop on a road trip- clean and comfortable room and bathroom, and friendly and efficient staff with a midnight check in. Breakfast was a typical hotel - but everything was clean, warm, and well stocked. I would absolutely recommend.

N/a

Room is very nice. Beds are comfortable. Staff was friendly and helpful. Will definitely stay again.

was not in a great place but close to the airport.

Yes

Yes

Check in was an absolute breeze! The staff was amazing!

Shuttle and affordable parking were the deciding factors for us.

Beds were super comfy

Hallways very dark. Light in thermostat was too bright for sleeping. Noisy. Laundry facilities very nice. Market could use more food and drink options.

This was a great place for catching an early flight to the airport. Staff was super nice. We did not use the airport shuttle but it was offered.

Front desk was kind and accommodating, our room was as spacious and clean, and housekeeping made sure to replenish our towels and tidy up our room for us after our 1st night

It was clean and convenient for what we had planned that weekend Having to pay to park, I think that was ridiculous and made no sense, if I’ve paid to stay at a property, why do I need to pay to park at the establishment also

My only two, very small complaints, are that they told us breakfast went until 10am but they shut it down every morning just before 9:30am; and the gate to exit the property malfunctioned multiple times. You could not exit. The gate would not open. We, and others, had to exit through the entrance gate multiple times, even the day after I told the front desk it wasn't working properly.

This was a beautiful and clean facility with a friendly staff and good complementary breakfast,

Friendly staff great rooms, sparkling clean

The only complaint was there was a $10 fee for parking which I was not expecting after paying so much for the room.

Everything was in place, good breakfast. Clean, very clean, good location. Not a complaint, but when I checked in the person reminded me of a drill sergeant, throwing in a hello and a smile would be perfect. But she did her job.

'

The room was comfortable, clean and a good value for the money. The amenities were what would be expected for this level of hotel. I would stay again when flying out of ATL.

Everything was clean, staff was kind and very helpful

Parking was insane. You can't get in the lot without a room key and you can't get a room key without getting into the lot. I had to illegally park outside the lot and walk over to the lobby. Luckily the weather wasn't bad. If your flights were canceled or delayed such that you used the shuttle for an overnight stay, this might be a good hotel. Otherwise, avoid it.

If you’re looking for a place to stay, stay here! Comfortable, clean and close to the airport. Rohan and Bridget provided exceptional care and service. I would definitely stay here again!

Breakfast was just okay but it needed to have more food choices. The location was perfect for my final destination. My refrigerator was broken and the maintenance staff replaced it very quickly and the gentleman was very friendly and professional. Better breakfast selections

😊

pay for parking

The family upstairs making a lot of noise

Hard to find a way into the parking lot

Hard to find a way into the parking lot

Friendly staff

Friendly staff

Our stay was brief however the Hapeville Holiday Inn Express which has been opened for 6 yrs. still looks good and well maintained. The three rooms we booked looked exactly as pictured online. Our rooms were clean, beds were comfy, and breakfast was delicious. We especially would like to mention Ny'cole who checked us in. There was a mix up on our reservation from the third party we booked with, so we created a line of guest waiting to be checked in and a front desk phone ringing nonstop. Without creating a sweat, Ny'cole handled the situation very professionally. She acknowledged her guest, was courteous with those on the phone as she tried solving our problem. I was very impressed with her poised disposition since I at one time worked the Front Desk of a major hotel. I also would like to acknowledge the staff worker who attended to the breakfast area. She made sure the food was replenished and the area was clean and presentable for the guest. We would definitely stay at this hotel again.

Our stay was brief however the Hapeville Holiday Inn Express which has been opened for 6 yrs. still looks good and well maintained. The three rooms we booked looked exactly as pictured online. Our rooms were clean, beds were comfy, and breakfast was delicious. We especially would like to mention Ny'cole who checked us in. There was a mix up on our reservation from the third party we booked with, so we created a line of guest waiting to be checked in and a front desk phone ringing nonstop. Without creating a sweat, Ny'cole handled the situation very professionally. She acknowledged her guest, was courteous with those on the phone as she tried solving our problem. I was very impressed with her poised disposition since I at one time worked the Front Desk of a major hotel. I also would like to acknowledge the staff worker who attended to the breakfast area. She made sure the food was replenished and the area was clean and presentable for the guest. We would definitely stay at this hotel again.

Very clean

Very clean

Room was clean and spacious

Room was clean and spacious

Bed was comfortable and the breakfast was very good. The staff was very friendly. We were very pleased with our stay.

Bed was comfortable and the breakfast was very good. The staff was very friendly. We were very pleased with our stay.

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

Room was clean and comfortable. Staff was very friendly!

Room was clean and comfortable. Staff was very friendly!

Clean room Decent breakfast Good area for restaurants

Clean room Decent breakfast Good area for restaurants

Clean room and good breakfast options

Clean room and good breakfast options

Room was clean, staff was nice, location felt safe, and area was quiet. Fast food within walking distance.

Room was clean, staff was nice, location felt safe, and area was quiet. Fast food within walking distance.

Nice room

Nice room

Clean room and friendly staff

Clean room and friendly staff

Staff was very friendly!

Staff was very friendly!

Friendly staff and very clean room. The property isa little tricky to find as it is behind another major hotel. The ride share drives had a difficult time navigating to the property.

Friendly staff and very clean room. The property isa little tricky to find as it is behind another major hotel. The ride share drives had a difficult time navigating to the property.

Cleanest breakfast area that I’ve ever seen

Cleanest breakfast area that I’ve ever seen

This property was a pleasant surprise. Spotless spaces, friendly staff, and well supplied for guests.

This property was a pleasant surprise. Spotless spaces, friendly staff, and well supplied for guests.

Room and stuff was good.

Room and stuff was good.

Facilities like new condition. Staff courteous and helpful . Breakfast one of my best ever. Easy access, approximately 1 mile to I-75. Room very comfortable.

Facilities like new condition. Staff courteous and helpful . Breakfast one of my best ever. Easy access, approximately 1 mile to I-75. Room very comfortable.

nice rooms and staff

nice rooms and staff

The room was spotless and the staff was very courteous.

The room was spotless and the staff was very courteous.

Great service! Clean room - modern amenities. This is a convenient location close to the airport anda very short distance to the Porche test track and the original ChicFilet restaurant.

Great service! Clean room - modern amenities. This is a convenient location close to the airport anda very short distance to the Porche test track and the original ChicFilet restaurant.

Relaxing weekend

Relaxing weekend

Southern hospitality at its best! Shuttle driver was efficient for our early flight. Breakfast was hot and delicious!

Southern hospitality at its best! Shuttle driver was efficient for our early flight. Breakfast was hot and delicious!

Everything was good, I highly recomend it! 10/10

Everything was good, I highly recomend it! 10/10

Nice, clean hotel outstanding staff easy access off the interstate are close to the hotel 7 miles from downtown very clean rooms. Good breakfast.

Nice, clean hotel outstanding staff easy access off the interstate are close to the hotel 7 miles from downtown very clean rooms. Good breakfast.

Room and all hotel spaces were clean, modern, and fresh. A very comfortable, easy stay.

Room and all hotel spaces were clean, modern, and fresh. A very comfortable, easy stay.

Breakfast, excellent room

Breakfast, excellent room

Everyone I encountered was pleasant and the location was clean

Everyone I encountered was pleasant and the location was clean

room is neat, very well maintained. love the place and the view and cleanliness

room is neat, very well maintained. love the place and the view and cleanliness

Smooth check-in, clean room

Smooth check-in, clean room

Bathroom was not cleaned thoroughly. Unpleasant order throughout.

Bathroom was not cleaned thoroughly. Unpleasant order throughout.

Clean, breakfast good, and friendly staff. One change would be to always have that cucumber and lemon water ready. Was informed it could not be refilled until 1130am. Thanks

Clean, breakfast good, and friendly staff. One change would be to always have that cucumber and lemon water ready. Was informed it could not be refilled until 1130am. Thanks

Great location near the airport. Nice staff and clean, comfortable room

Great location near the airport. Nice staff and clean, comfortable room

Perfect for a stay close to airport between flights. Clean rooms and comfy bed. Close to international terminal.

Perfect for a stay close to airport between flights. Clean rooms and comfy bed. Close to international terminal.

Clean room, comfortable bed, staff nice

Clean room, comfortable bed, staff nice

The rooms were clean. My husband loved the view of the incoming planes to the airport. It was very quiet! They manage to keep the noise from the planes out. The bed was a bit stiff, for me. The breakfast was standard HIE, but there wasn't any juice. It has a shuttle to the airport. However, we had a car rental to return. The parking is extra and it was a bit confusing when leaving. You have to go out a different way than when you come in. Just go around the hotel and through the BW driveway, turn left. Go the the race trac for gas, if you're filling up a rental. Best price and a lot of stalls, close to the return. Very convenient place to stay. I'd stay again!

The rooms were clean. My husband loved the view of the incoming planes to the airport. It was very quiet! They manage to keep the noise from the planes out. The bed was a bit stiff, for me. The breakfast was standard HIE, but there wasn't any juice. It has a shuttle to the airport. However, we had a car rental to return. The parking is extra and it was a bit confusing when leaving. You have to go out a different way than when you come in. Just go around the hotel and through the BW driveway, turn left. Go the the race trac for gas, if you're filling up a rental. Best price and a lot of stalls, close to the return. Very convenient place to stay. I'd stay again!

nice and convenient

nice and convenient

The room was very clean, beautiful and spacious. The staff was very friendly and helpful.

The room was very clean, beautiful and spacious. The staff was very friendly and helpful.

Good services

Good services

Arrived late, but very courteous staff and nice rooms.

Arrived late, but very courteous staff and nice rooms.

worked out as expected

worked out as expected

The room was very clean. Bed was comfortable and the shower was nice. Loved the Dove soaps and lotions! The check-in lady was very nice! Would stay here again!

The room was very clean. Bed was comfortable and the shower was nice. Loved the Dove soaps and lotions! The check-in lady was very nice! Would stay here again!

All very good except no indication that shuttle is on-call, not continuous (like almost every other hotel there). Only advertises “Hotel Shuttle”… not “Please call for pickup”.

All very good except no indication that shuttle is on-call, not continuous (like almost every other hotel there). Only advertises “Hotel Shuttle”… not “Please call for pickup”.

Fresh hot breakfast buffet, good variety for vegetarians as well. Front desk Toni was great. And there was a gentleman at night that was great (Antoine?). All around great experience!! Would stay here again! Close to lots of late food options and a really cool chikfila about 1 mile away

Fresh hot breakfast buffet, good variety for vegetarians as well. Front desk Toni was great. And there was a gentleman at night that was great (Antoine?). All around great experience!! Would stay here again! Close to lots of late food options and a really cool chikfila about 1 mile away

The room and place were OK. So we got in and called the front desk to ask where was a good local pizza place. The girl at the desk said “ Google it” Apparently she’s just a cashier and not a professional helping people…

The room and place were OK. So we got in and called the front desk to ask where was a good local pizza place. The girl at the desk said “ Google it” Apparently she’s just a cashier and not a professional helping people…

The room and staff were great for our short visit. The parking could be better. Not enough spaces and we struggled to leave when we checked out because the gate wouldn't open with our ticket.

The room and staff were great for our short visit. The parking could be better. Not enough spaces and we struggled to leave when we checked out because the gate wouldn't open with our ticket.

Basic hotel for transit layover stay. Clean comfortable rooms at a good rate. Free shuttle to ATL from the hotel. Shuttle to hotel at domestic terminal. Make sure you take the Holiday Inm Express shuttle. Be aware there is also a Holiday Inn within 6 mile so transport to this hotel can get confusing.

Basic hotel for transit layover stay. Clean comfortable rooms at a good rate. Free shuttle to ATL from the hotel. Shuttle to hotel at domestic terminal. Make sure you take the Holiday Inm Express shuttle. Be aware there is also a Holiday Inn within 6 mile so transport to this hotel can get confusing.

they charged me $10 to park

Staff was very accommodating and efficient. It was a bit obscure to find even with GPS. Not much in area and difficult access to front entrance. Great for a quick sleep before another flight next AM I recommend you adjust your description for airport shuttle- while not a huge issue, clients should know before booking that you don’t serve international terminal so they can allow more time to connect with airport terminal—>terminal shuttle

Everything was spotlessly clean. The beds were comfortable and we loved that they had two different firmnesses of pillow, that were labeled to help you find what was most comfortable for you. The airport shuttle staff were friendly and helpful and the front desk staff were cheerful and welcoming. I would absolutely stay here again.

Fast checkin.

The employees were very friendly and helpful made our stay much more enjoyable. The room was clean and very welcoming and the free complimentary breakfast was wonderful the selection was great. We enjoyed our stay and will be using holiday inn again. The airport shuttle was a great value.

Rooms and facility are nice and clean. We were in a room near the elevator and ice maker so it was noisy.

Lady at desk super nice and helpful

Comfortable and great breakfast. Commend the lady serving breakfast always cleaning and replacing items. Thank you

Yes

Everything was very easy to find. The staff was extremely nice and helpful. If I went to Atlanta again, I would definitely stay here again.

The room was spacious and clean. The beds were comfortable. Breakfast had decent options. There was no hot water to shower with in the morning. Parking was secure, but a pain. You had to ring the gate to be let in and out before and after checkout. During the stay, the room key allows for entry and exit.

The bed pillows smelled like seafood. Was such a gross experience guys.. Really bad.

Very friendly. Close to airport room was clean.

Great staff. Lovely decor. Comfortable. Good location.

The staff were awesome. Very difficult arrival, ended up having to call. Evidently there’s a gate for entry but nowhere did it say that…? Also I ended up in ‘Mobility Challenged’ room which was fine but there were no seating options other than a desk chair. Linens were lovely, 2 of 4 pillows were nice, other not so much.

nice place

Friendly staff and very clean

Nice hotel. Airport shuttle was timely and staff were pleasant. Had a small issue entering the parking lot thru the gates during the pouring rain. Otherwise, had a great stay.

I didnt get to use the shuttle service. I would recommend having a liquid creamer available in the rooms

1. Room thermostat had a system lock (not detectable in the room). When front desk was called to ask why my room would not go above 73 deg, they raised the lock. How many guests do not recognize this lock? 2. There is a $10 per day parking fee not disclosed in the hotels.com listing. 3. The parking lot was full. There appeared to be a number of cars that were not moved during our stay. Appeared to be cars parked during travel from ATL. My complaint is that these cars were parked near the hotel entrance doors. These cars should be parked in the far reaches of the parking lot.

Very difficult to access from a very busy street. Very difficult to enter prior to registration since door key helps greatly. Not well signed and hidden behind another hotel and an IHOP.

Parking only thing I didn’t like

Great place

Property was great staff was great

Really nice hotel! It was hard to find at first, but I like how it’s not easy to find. Would definitely stay there again.

Fitness center sucks.

Staff was very friendly and helpful.

Fine so far.

Nice clean rooms. Ac was great. Breakfast was good & hot. Breakfast cook was very friendly. Front desk was good at check in & check out. Room was very clean & comfortable beds.

Great clean hotel. Worked perfectly for the show I was in town for. Only down side is the parking lot is tiny and very hard to find a spot for paid parking.

One of the staff working behind their desk barked at me when I just wanted to know more about me the airport shuttle. She basically said, "read the handout, dummy". Very offensive.

Convenient to airport

Nice place. I would come back.

Could not close blinds and was on first floor. I could see people walking past my window. It was very uncomfortable.

Great Hotel and clean and convenient to the Airport

Friendly staff, clean room, excellent shuttle to airport.

Friendly staff, clean room, excellent shuttle to airport.

The hotel room and bathroom were exceptionally clean and well done.

It was a great stay. Everything was super clean, the bed was extremely comfortable, and breakfast was great.

The room was clean and the woman at the front desk was very nice.

Be prepared to pay $10 for parking of you're driving.

The swimming pool was very dirty. You could see the dirt at the bottom of the pool

The pool was very dirty you could see the dirt at the bottom. YUK

It was quite and very clean I will be sure to stay again

Decent location from airport and overall good service. Only struggled to find parking as the spots were always crowded.

When I finally got my key, I get to the second floor and am.overwhelmed by the scent of sour fish.once in the room, it was acceptable, but that's the extent of.it. The parking lot left a lot to be desired. Not easy to find amd get into. I am shocked it was there the next morning.

Excellent location if you’re flying from ATL.

This was a perfect location for us! Our son made it into the Porsche Technician Program, and his apartment is within walking distance of the hotel. Breakfast was excellent, and the bed was very comfortable! We will definitely be back!

Loved the spacious room and the comfortable bed! The breakfast was great with plenty of hot and cold food options and unlimited coffee refills! An airport shuttle was available, although we did not use it and the staff was beyond nice. Lastly was the close proximity to the Atlanta Hartsfield-Jackson Airport! This property will now be our go to for overnight stays the night before our flights.

7:30 am airport shuttle left at 7:27… front desk knew more guests were coming and didn’t hold shuttle for scheduled departure time.

Very clean and ihop and McDonald’s near.

Room was clean, friendly staff, and free transportation to and from the airport. I would stay her3 again.

Worked well for a simple overnight

Front desk was extremely nice and informative. Very clean and breakfast well stocked. Bed was very squeaky and woke everyone in the room when sitting, bumping or rolling over in the bed.

Good

Great place and the room was excellent. The bed was very comfortable.

Check-in was seamless!

👍

I like the staff and cleaniness everything was great and I would tell everybody my experience that I had.

Questionable area and there was no parking any of the nights that we stayed. They made us park on the road on the curbs. Couldn’t even sleep properly without thinking the car was going to get towed. If you don’t have enough parking, do not overbook the hotel.

Perfect Option if you’re looking for a Hotel near the Airport. The amenities such as complimentary breakfast, swimming pool, fitness center, and above all the safety of it make it an even more great stay. The staff were very professional and always make it a point to greet you.

Room was clean

Best hotel in the area, clean modern and good breakfast. Gated parking lot which can get full so you may have to “make your own spot” but not a big deal. 10/10.

On the app I booked for 2 nights at a hotel and then drove 6 hours to it just to be told I have to be 21 to check in with no information or notice of that before I booked so when I got there the told me and had to walk around to find a stranger and give them money to act as my friend just so I can check in to the hotel I paid for and no warning of having to be 21

Everything is very nice. No complaints.

Nice staff.

Clean, quick check in. Told breakfast till 10:00am on Saturday, but closed when I got down there at 9:20am. Too small of cups at coffee location. Overflowed and spilled.

Issues with checking-in staff misgendering and being rude and disrespectful.

Great

Clean. Great room. Had Starbucks, bar, food. I'd stay again in a minute.

Such a great hotel and very clean!!!

It’s located right down the street from Chick-Fil-A Dwarf House. Also, great central location to everything.

Clean facility with great breakfast. Only complaint, we couldn’t get shades closed as electronic & when the front desk was called after we checked in, no one came to fix them

No thanks

Airport shuttle was a frustrating experience but everything else was fabulous! I landed well before check in so they held my luggage, staff was friendly, location felt secure, and room was great!

The staff was absolutely amazing. I stayed here to attend the Beyoncé concert for my birthday. I was on a solo trip and the attendant at the front desk took my pictures for me and made my overall experience amazing thank you to the staff.

She even said the kids could swim in the morning and we could check out a little late. We will come back!

Very good

Good choice for anybody with the family or business or by themselves just for leisure

Definitely will stay again

Both of the front desk people were rude, not willing to give the slightest service or address me in a friendly manner. My bill was $107 but my card was charged for $140 with no explanation or given a bill. I asked if I could have a little later checkout and was told they would ask the maid. Never heard from the lady again. When I checked out the lady acted annoyed and didn’t even say hello, or how was your stay or thanks for staying with us. I felt so disrespected and wished I had stayed at the Best Western next door.

Room was comfortable and basic. The entry light to the room was out, making getting into the room in the dark difficult. Couldn’t use coffee pot due to light outage. Staff very friendly and helpful. Breakfast was good. Lobby clean and no frills. Shuttle was late and then had to change vehicles delaying trip to airport but fortunately I had just enough time, 2 hrs to get through TSA to board. Overall, I would stay here again. You can hear planes taking off due to the close proximity to the airport. Beds were very comfortable. Cold air conditioning

The property was good however they did not perform housekeeping everyday! Which is very important especially if you are ordering in. The restaurant near this property are horrible. We ordered in 2 nights and had to wait over 2 hours for our food. Then to top it off the driver forgot the drinks off our order! The pool is in a bad location and not been kept up.

Everything was nice!

The property was quiet,cozy and comfortable!!

good

Friendly staff, darkened windows, clean rooms.

Toni was terrific

The shuttle is not clearly marked or identified at the airport leading to confusion. The shuttle drivers are not clear on which property they are going to. We asked TWO drivers if they went to the hotel in Hapeville, both said yes, and both were wrong. 1.5 hours wasted, along with tip

Exceedef every expectation!

Safe gated parking

Breakfast was good. Pillows, sheets and bed were very comfortable. Bathroom needed minor repairs to toilet. Slamming doors were very loud.

Nice, clean room. Staff/front desk very nice and helpful. One star deducted because of parking fee.

The property was very clean and staff was very nice. I would definitely stay here again

I come to Clayton County often at least once a month and this is my go to place to stay! It is clean and the staff is accommodating while being very kind!

We waited for the shuttle from ATL to the hotel for an hour and no one showed up. We had to catch an Uber. The floors in our room were damp from a carpet cleaning.

i really enjoyed the breakfast autocoffee and pancakes. Excellent temperature for sleeping. Very comfortable bed. Wonderful shower with hot water, broad spray and great pressure. tv package excellent.

Very spacious and clean room

Great 👍!

Staff was very friendly and helpful. Clean and super convenient. Will stay again.

This place was clean, friendly, and quiet. Just what we wanted in Atlanta! The pool was clean and cool, but I wish it had one umbrella for shade in the mornings / early afternoon. The other issue we had was that in our suite there were two TVs, and they were the same brand using the same type of remote. Controlling them was amusing.

Good service, easy shuttle transportation and very good Breakfast service.

Nice and clean

This was a hold over night for us due to a delayed flight, but the staff were absolutely welcoming and friendly after a very long day!! The shuttle driver was AWESOME bc I forgot to get my bag out at the airport the next morning…..completely my fault…he brought it back and was apologetic even though it was absolutely not his fault. I so appreciated their warm and friendly attitudes. The room was large and clean.

Good

Excellent property. Would definitely return.

Very friendly and helpful staff. Great breakfast offered and a very modern, fresh, clean facility.

Front desk gentlemen and the shuttle drive to the airport were very kind.

We have stayed here three years in a row.

Rooms need better soundproofing. Staff was fantastic.

10/10

Clean, comfortable, quiet

Every one was very nice

I just wished they had cables in their workout room.

Very nicely kept place. Nice rooms.

Good

Great

Front desk

N/a