Super 8 by Wyndham Hampton
About Super 8 by Wyndham Hampton
Located within 1 mile of Interstate 64, this Super 8 hotel is 19 minutes’ drive from the Newport News - Williamsburg International Airport. The hotel offers guests a grab and go breakfast and free Wi-Fi is available. A cable TV and air conditioning are included in every room at the Super 8 Hampton. Guests can also find a hairdryer in the private bathroom. Guests staying at the Hampton Super 8 can get assistance anytime at the 24-hour reception. Laundry services are also available. Hampton University is 6 minutes’ drive from the hotel. Fort Monroe is 4 miles away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received largely negative reviews, with guests expressing dissatisfaction across various aspects of their stay. Many guests reported cleanliness issues, including dirty rooms, bedding, and bathrooms, as well as pest problems such as bed bugs and roaches. The hotel's service was also criticized, with guests describing staff as unhelpful, rude, and disengaged. Some guests felt unsafe due to suspicious activities and people in and around the hotel. On the positive side, a few guests appreciated the hotel's location and the friendliness of some staff members.
- Convenient location
- Friendly staff (in some instances)
- Unclean rooms and facilities
- Poor customer service
- 3/5
The drawers in our room were dirty. We had to get the manager to come to fix the TV in our room. There was no one at the desk during check out on 5/31 so I inserted my key card at a nearby machine.
- 2/5
The ac worked but needs desperate cleaning. There was a cig burn hole in the bed spread. The pillows were very flat. The cable box was leaning over the tv. The body wash, shampoo, conditioner, is broken. Although the room was booked for two people there wasn’t enough towels or wash clothes.
- 5/5
They were very nice and treated me very well. Nothing.
- 5/5
They were very nice and treated me very well. Nothing.
- 2/5
Property need remodeling. TV didn't work. Staff was very friendly
- 2.5/5
I seen roaches found hair on top blanket and it was dirty I was tired when I got in just didn't feel like going through the extra know not to book again
- 2.5/5
I seen roaches found hair on top blanket and it was dirty I was tired when I got in just didn't feel like going through the extra know not to book again
- 2/5
Blankets were paper thin, door swelled due to humidity so I had to shoulder it closed to ensure my room was secure, Floors were sticky, chairs were falling apart, with the pleather getting everywhere and the wood physically broken.
- 0.5/5
absolutely disgusting dirty loud, dirty rude staff
- 0.5/5
loud, dirty rude staff
- 0.5/5
It had a roof Everything
- 1/5
I would not recommend this place to anyone. If this is your last choice, sleep in your car.
- 5/5
Exceptional
- 1/5
This was like a run down property. People walking down the halls selling “everything”. Prices were different for everyone that was staying there. I booked a smoking room and was given non smoking, but the people right beside me were smoking. As well as you could smell cigarettes smoke throughout the hallways. Room was not clean at all…. I believe I would never stay here again
- 3/5
Pleasant
- 0.5/5
It had a roof Everything
- 2.5/5
The location is not only near home; but is also convenient. :) I and the guy and or guest that I had over, weren’t too impressed with the appearance of the shower and that the Tv was wonky or finicky as well; but that did end up eventually getting resolved.
- 2.5/5
The location is not only near home; but is also convenient. :) I and the guy and or guest that I had over, weren’t too impressed with the appearance of the shower and that the Tv was wonky or finicky as well; but that did end up eventually getting resolved.
- 4/5
The room was clean nice air condition and especially the free parking
- 1/5
We did not check in the place it was not clean and smelled like urine in the hallway. There was a condum dispenser on the wall.
- 0.5/5
Good location Air didn’t work ,no iron, bath essentials were broken and not working.The bed had appeared to burn holes all over it and so did the toilet seat. The shower curtain had mold on it.This property left of bed taste in my mouth. I will not be staying at another super eight hotel anytime.
- 0.5/5
Good location Air didn’t work ,no iron, bath essentials were broken and not working.The bed had appeared to burn holes all over it and so did the toilet seat. The shower curtain had mold on it.This property left of bed taste in my mouth. I will not be staying at another super eight hotel anytime.
- 3/5
It was good.
- 0.5/5
Bad
- 2/5
Dead bugs in drawers, hair in tub, burns in the bed throw, door to hallway was patched. If I hadn't prepaid I would have left. Neighborhood very sketchy. Photos online must be old, looks worn out.
- 1/5
People was outside smoking weed, This place was horrible, this is not where you wanna stay trust me
- 2/5
The room was clean but very basic. There was adequate parking and the heating system kept my room comfortable. But once again it was so basic and it reminded me of a "stay weekly hotel." I would never go back
- 5/5
Exceptional
- 0.5/5
Place was filthy so could not stay as intended. Room was dirty, stains in sheets, phone not working, refrigerator broken and bathroom was horrible. Everything in the room as it was dirty and the fact that I didn't get my money or some of money back
- 0.5/5
Place was filthy so could not stay as intended. Room was dirty, stains in sheets, phone not working, refrigerator broken and bathroom was horrible. Everything in the room as it was dirty and the fact that I didn't get my money or some of money back
- 1.5/5
It was cheap but close for the one night of sleep after a show. It was not the cleanest. There was eyeliner or mascara on the pillow case. There was hair and no shampoo or soap in the dispenser in the shower. They don't provide cups yet give you an ice bucket.
- 1.5/5
It was cheap but close for the one night of sleep after a show. It was not the cleanest. There was eyeliner or mascara on the pillow case. There was hair and no shampoo or soap in the dispenser in the shower. They don't provide cups yet give you an ice bucket.
- 5/5
The gentlemen checking us in was very sweet and friendly and even ran outside to give my friend her toothbrush she left in the bathroom! So sweet will definitely be back.
- 5/5
The gentlemen checking us in was very sweet and friendly and even ran outside to give my friend her toothbrush she left in the bathroom! So sweet will definitely be back.
- 1.5/5
Poor
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Clean room, convenient location
- 4/5
Clean room, convenient location
- 5/5
Exceptional
- 4.5/5
Budget Everything was broken
- 1.5/5
Nothing at all They didn’t have the room as described on the booking.com website and once arriving to the establishment, they didn’t have the room available
- 0.5/5
The place was a dump, I didn’t like any of this place The place was very dirty and old. They had condoms to Cell in the hallway.
- 5/5
Nothing
- 4/5
The staff was very courteous,when i asked to switch room. Front desk clerk did provide another room. The was clean and comfortable. Very pleased with stay.
- 4/5
The staff was very courteous,when i asked to switch room. Front desk clerk did provide another room. The was clean and comfortable. Very pleased with stay.
- 1/5
The rudest owner/manager and employees I’ve ever experienced. I will never return
- 1/5
The rudest owner/manager and employees I’ve ever experienced. I will never return
- 2/5
The room was nasty and the staff had a nasty attitude
- 2/5
The room was nasty and the staff had a nasty attitude
- 1/5
Facility was neglected and staff not supportive. Bad pet smell. Did not stay and refused refund
- 1/5
Facility was neglected and staff not supportive. Bad pet smell. Did not stay and refused refund
- 1/5
Nothing Hallways smelled strongly of cigarette smoke and urine. So strong it made me feel nauseous. Room was partially clean very old, hole in the bathroom where tissues holder was missing. Pillow cases were brown and stained. Had 1 thin blanket on the bed. Remote did not work on tv.
- 0.5/5
Breakfast advertised, but there was no breakfast! A Major Renovation
- 1/5
Breakfast consisted of only small granola bars. Bed listed as queen was slightly larger then a full. No clean-up services during stay (scheduled for 3rd day of stay - day we were scheduled to check out.) WOULD NEVER STAY AT THIS LOCATION AGAIN.
- 1/5
Breakfast consisted of only small granola bars. Bed listed as queen was slightly larger then a full. No clean-up services during stay (scheduled for 3rd day of stay - day we were scheduled to check out.) WOULD NEVER STAY AT THIS LOCATION AGAIN.
- 1/5
The entire building activated my allergies, which is likely due to mold. When I needed to switch hotels, the proprietor refused to refund my booking.
- 1/5
The entire building activated my allergies, which is likely due to mold. When I needed to switch hotels, the proprietor refused to refund my booking.
- 5/5
N/A
- 2/5
Place is a dump. Location is terrible. Lied about breakfast. Smelled awful. Sink didn't drain. Never again.
- 2/5
Place is a dump. Location is terrible. Lied about breakfast. Smelled awful. Sink didn't drain. Never again.
- 1/5
The rooms stink really bad to the point I was contemplating sleeping in my car. There are burnholes from cigarettes on the bed. I can’t believe they think its ok to rent this room. Never ever again!!
- 1/5
The rooms stink really bad to the point I was contemplating sleeping in my car. There are burnholes from cigarettes on the bed. I can’t believe they think its ok to rent this room. Never ever again!!
- 5/5
It was a nice
- 5/5
It was a nice
- 0.5/5
Young Lady helped me when I checked in was helpful. Everything. Kept my deposit for damages to a curtain that was already ripped.
- 0.5/5
No working toilet shitty setvice
- 1/5
My complaints are as follows: 1.)This being the most serious complaint. I made a reservation for 2 consecutive nights. The first night was no problem. When I returned for the second evening my room had not been cleaned and the bed was not made. When I spoke to the manager he explained that they do not clean the room for a second night unless the customer requests it. I was very upset about this policy. If I pay for 2 nights I expect the room to be cleaned every time and ready with no hassle(I’m asking too much?). The manager was dead set to this policy that I’ve never heard of. I stayed at other hotels multiple nights and never encountered this. 2.)It was advertised that there was breakfast available in the morning. There was none. 3.)There were people arguing and fighting outside the hotel at 12:00AM 4.)When I went to leave there was people sleeping in their cars.
- 1/5
My complaints are as follows: 1.)This being the most serious complaint. I made a reservation for 2 consecutive nights. The first night was no problem. When I returned for the second evening my room had not been cleaned and the bed was not made. When I spoke to the manager he explained that they do not clean the room for a second night unless the customer requests it. I was very upset about this policy. If I pay for 2 nights I expect the room to be cleaned every time and ready with no hassle(I’m asking too much?). The manager was dead set to this policy that I’ve never heard of. I stayed at other hotels multiple nights and never encountered this. 2.)It was advertised that there was breakfast available in the morning. There was none. 3.)There were people arguing and fighting outside the hotel at 12:00AM 4.)When I went to leave there was people sleeping in their cars.
- 2.5/5
Not applicable
- 3/5
This was not one of my best Super 8 experiences. The room was what I expected but I wasn't happy with noisy guests. There was loud talking during the late night hours. Also I was not happy with the breakfast. The breakfast consisted on coffee and granola bars. I've had a lot better at other Super 8 facilities. I will continue to stay at Super 8's but not this one.
- 3/5
This was not one of my best Super 8 experiences. The room was what I expected but I wasn't happy with noisy guests. There was loud talking during the late night hours. Also I was not happy with the breakfast. The breakfast consisted on coffee and granola bars. I've had a lot better at other Super 8 facilities. I will continue to stay at Super 8's but not this one.
- 0.5/5
Everything. The sheets were dirty, towels dirty. Loud guests also occupied the space. Attendant had to be called on the phone before showed up to front desk.
- 1/5
Didn’t stay and ask for my money back
- 1/5
Didn’t stay and ask for my money back
- 5/5
The rooms were so clean
- 5/5
The rooms were so clean
- 1/5
Nothing good to say
- 1/5
Nothing good to say
- 2/5
The whole hotel smelled like weed. The walls had brown streeks down them. Breakfast isn't served despite advertising breakfast. Air conditioner was loud!
- 2/5
The whole hotel smelled like weed. The walls had brown streeks down them. Breakfast isn't served despite advertising breakfast. Air conditioner was loud!
- 2/5
My room was not cleaned good I had to go back through & clean myself. Old wash cloth & bath mat was left from the last visitors. I told the guy at the front desk also showed him pictures he just said ok. Long black hair on the bed my hair is burgundy
- 2/5
My room was not cleaned good I had to go back through & clean myself. Old wash cloth & bath mat was left from the last visitors. I told the guy at the front desk also showed him pictures he just said ok. Long black hair on the bed my hair is burgundy
- 1/5
Absolutely disgusting dirty soiled smelly
- 1/5
Absolutely disgusting dirty soiled smelly
- 4/5
Good service desk 24/7
- 4/5
Good service desk 24/7
- 1/5
HORRIBLE! Establishment needs to be shut down immediately. Shower curtain had extensive mold. Holes throughout the walls. Soda machine took my money had to fight with ownership about refunding $1.50 for a can soda. Health department needs to be notified. Damn shame.
- 1/5
HORRIBLE! Establishment needs to be shut down immediately. Shower curtain had extensive mold. Holes throughout the walls. Soda machine took my money had to fight with ownership about refunding $1.50 for a can soda. Health department needs to be notified. Damn shame.
- 2/5
Only two hand towels. No bath towels. No wash cloth. Soap, shampoo and conditioner dispensers were empty. Checked in late and was required to leave a twenty dollar deposit for no apparent reason since my credit card was required at check in and there was nothing in my room to purchase.
- 2/5
Only two hand towels. No bath towels. No wash cloth. Soap, shampoo and conditioner dispensers were empty. Checked in late and was required to leave a twenty dollar deposit for no apparent reason since my credit card was required at check in and there was nothing in my room to purchase.
- 2/5
The front desk could not make a decision. Threadbare towels, no cups in the room, no breakfast despite being advertised, people sleeping in a van in the parking lot, the room pictures do not match the room.
- 2/5
The front desk could not make a decision. Threadbare towels, no cups in the room, no breakfast despite being advertised, people sleeping in a van in the parking lot, the room pictures do not match the room.
- 1/5
Burnt makes on sheets
- 1/5
Burnt makes on sheets
- 3/5
Clean and quiet
- 3/5
Clean and quiet
- 3/5
Strong smell throughout the property
- 3/5
Strong smell throughout the property
- 1/5
The front desk representative was very rude to me from when I started to stay until when I left my stay
- 1/5
The front desk representative was very rude to me from when I started to stay until when I left my stay
- 2/5
We're here two different times and the first time I found roaches in my room which is cockroaches not weed roaches the second time I went here every time I walked out of the door I got locked out of my room on
- 2/5
We're here two different times and the first time I found roaches in my room which is cockroaches not weed roaches the second time I went here every time I walked out of the door I got locked out of my room on
- 5/5
Nice place and gentle Serv
- 5/5
Nice place and gentle Serv
- 3/5
respectable for a no frills night
- 3/5
respectable for a no frills night
- 1/5
I didn’t even get to stay there and I’m glad that I didn’t horrible staff and if I didn’t have any grandson with me…..
- 1/5
I didn’t even get to stay there and I’m glad that I didn’t horrible staff and if I didn’t have any grandson with me…..
- 3/5
Good poperty
- 3/5
Good poperty
- 1/5
Go to the motel room and check in had to pay a $60 security deposit and open the room go to the bathroom and find roaches climbing on the wall the room was very clean but having insects I even look to make sure they with no bed bugs
- 1/5
Go to the motel room and check in had to pay a $60 security deposit and open the room go to the bathroom and find roaches climbing on the wall the room was very clean but having insects I even look to make sure they with no bed bugs
- 1/5
When choose this property, it advertised free breakfast. In morning i asked for breakfast and was only given a granola bar to eat. Thank God i don't drink coffee because there was a gentleman next to me and found none, and it was only 7:50 am in the morning. Just terrible.
- 1/5
When choose this property, it advertised free breakfast. In morning i asked for breakfast and was only given a granola bar to eat. Thank God i don't drink coffee because there was a gentleman next to me and found none, and it was only 7:50 am in the morning. Just terrible.
- 1/5
I recently stayed at the Super 8 Hotel in Hampton, Virginia, and unfortunately, my experience was far from satisfactory. Upon check-in, I was required to pay a $20 deposit, which was said to be a hold and would be released 24 hours after check-out. However, it actually took about a week to get the deposit back. The room itself had several issues: there were bugs, only one set of towels, no trashcan, and no toiletries. The attendant was very rude and showed no empathy regarding our concerns. Additionally, not only was there a $20 charge, but extra keys cost $2 each. Overall, I would not recommend this hotel due to the poor conditions and lack of customer service.
- 1/5
I recently stayed at the Super 8 Hotel in Hampton, Virginia, and unfortunately, my experience was far from satisfactory. Upon check-in, I was required to pay a $20 deposit, which was said to be a hold and would be released 24 hours after check-out. However, it actually took about a week to get the deposit back. The room itself had several issues: there were bugs, only one set of towels, no trashcan, and no toiletries. The attendant was very rude and showed no empathy regarding our concerns. Additionally, not only was there a $20 charge, but extra keys cost $2 each. Overall, I would not recommend this hotel due to the poor conditions and lack of customer service.
- 1/5
The property needs to update the rooms, I would not go there again for the price I paid.
- 1/5
The property needs to update the rooms, I would not go there again for the price I paid.
- 5/5
My stay was top notch amazing
- 5/5
My stay was top notch amazing
- 1/5
The room was filthy, pot smoke in building. Very noisy, other consumers yelling in hallway at 3:30 AM. No breakfast, no coffee. Terrible stay in Hampton Virginia.
- 1/5
The room was filthy, pot smoke in building. Very noisy, other consumers yelling in hallway at 3:30 AM. No breakfast, no coffee. Terrible stay in Hampton Virginia.
- 1/5
Terrible Motel. I never come back to this Motel nasty dirty smell bad and unsafe
- 1/5
Terrible Motel. I never come back to this Motel nasty dirty smell bad and unsafe
- 1/5
The hotel have a bad smell. The room were not properly clean. The microwave was dirty and it had a smell like they never clean it
- 1/5
The hotel have a bad smell. The room were not properly clean. The microwave was dirty and it had a smell like they never clean it
- 1/5
Just awful. This place is disgusting. Nobody at the desk, smelled of smoke and paraphernalia, and the oldest profession in a prom dress in the lobby, "NO PROM"
- 1/5
Just awful. This place is disgusting. Nobody at the desk, smelled of smoke and paraphernalia, and the oldest profession in a prom dress in the lobby, "NO PROM"
- 3/5
Basic stay just sleep
- 3/5
Basic stay just sleep
- 1/5
Very dirty and unsanitary. Hair all over bathroom, tv didn’t work in first room, ac was off in room so took forever to cool down. Floors was so nasty had to keep shoes on. And shower in flip flops. Outside had people just handing around, arguing just people in and out all night.
- 1/5
Very dirty and unsanitary. Hair all over bathroom, tv didn’t work in first room, ac was off in room so took forever to cool down. Floors was so nasty had to keep shoes on. And shower in flip flops. Outside had people just handing around, arguing just people in and out all night.
- 5/5
Excellent accommodations.
- 5/5
Excellent accommodations.
- 2/5
Staff doesn’t check for trash or if linen needs to be changed out. If you ask they have an attitude because you want fresh towels and washcloths each day, they refuse to come and check the bed linen, you have to strip the beds yourself and take it to the front desk to have it changed. Breakfast is a protein bar and apple or orange juice that tastes like water and there may be coffee depends on who is working. Overall the costs is too much for the service you receive, I’ll never go back
- 2/5
Staff doesn’t check for trash or if linen needs to be changed out. If you ask they have an attitude because you want fresh towels and washcloths each day, they refuse to come and check the bed linen, you have to strip the beds yourself and take it to the front desk to have it changed. Breakfast is a protein bar and apple or orange juice that tastes like water and there may be coffee depends on who is working. Overall the costs is too much for the service you receive, I’ll never go back
- 2/5
- 2/5
- 2/5
Wont be staying there again or any super 8s
- 2/5
Wont be staying there again or any super 8s
- 4/5
close to the coliseum, you can walk if you have to there's a new neighborhood is safe. fast food next door at BK. and we went to the beach was beautiful buckrow
- 4/5
close to the coliseum, you can walk if you have to there's a new neighborhood is safe. fast food next door at BK. and we went to the beach was beautiful buckrow
- 1/5
Super 8/Wyndham should take their name off this place and Expedia should take it out your booking service. Person at check out didn't care or say thank you. Advertised breakfast and there was NO BREAKFAST!
- 1/5
Super 8/Wyndham should take their name off this place and Expedia should take it out your booking service. Person at check out didn't care or say thank you. Advertised breakfast and there was NO BREAKFAST!
- 1/5
This was BY FAR the worst hotel I've stayed in, both in cleanliness and friendless by staff. I checked in and went to my assigned room, which upon immediate entry I knew I couldn't stay there. The room was FILTHY - the bedspread had holes in it, tiles were broken as was furniture, dirt was all over the walls (including the cabinets above the fridge), hair was hanging from hangers and the air smelled and tasted so horrible - almost thick. I went downstairs and informed two women that I wouldn't be able to stay in that room, so they showed me a different room which was even worse. I asked if they could clean the room, and they said this WAS CLEAN. My partner made the mistake of sitting on the bed and left with 5 new bites from BED BUGS! I told them I would not be able to stay in this hotel and wanted a refund, to which they said no refunds available day of, only the day prior (because they know once people see this hotel they won't be able to stay there). I went back two days later to get a refund, was lied to by one of the previous women I spoke to and told the supervisor wasn't there until he walked through the door, and SHE mentioned cockroaches and how they don't have them (which I find interesting because I never said anything about cockroaches, only bed bugs, but their Google reviews sure do). Whatever you do, DO NOT STAY AT THIS HOTEL! Truly the worst experience of people knowingly stealing from you and expecting you to sleep in FILTH.
- 1/5
This was BY FAR the worst hotel I've stayed in, both in cleanliness and friendless by staff. I checked in and went to my assigned room, which upon immediate entry I knew I couldn't stay there. The room was FILTHY - the bedspread had holes in it, tiles were broken as was furniture, dirt was all over the walls (including the cabinets above the fridge), hair was hanging from hangers and the air smelled and tasted so horrible - almost thick. I went downstairs and informed two women that I wouldn't be able to stay in that room, so they showed me a different room which was even worse. I asked if they could clean the room, and they said this WAS CLEAN. My partner made the mistake of sitting on the bed and left with 5 new bites from BED BUGS! I told them I would not be able to stay in this hotel and wanted a refund, to which they said no refunds available day of, only the day prior (because they know once people see this hotel they won't be able to stay there). I went back two days later to get a refund, was lied to by one of the previous women I spoke to and told the supervisor wasn't there until he walked through the door, and SHE mentioned cockroaches and how they don't have them (which I find interesting because I never said anything about cockroaches, only bed bugs, but their Google reviews sure do). Whatever you do, DO NOT STAY AT THIS HOTEL! Truly the worst experience of people knowingly stealing from you and expecting you to sleep in FILTH.
- 1/5
The worst, hotel was dirty. The tried to keep deposit. Ac didnt work, shower was leaking and staff just walked in my room without knocking, thinking I was in there. The worst experience at a hotel ever.
- 1/5
The worst, hotel was dirty. The tried to keep deposit. Ac didnt work, shower was leaking and staff just walked in my room without knocking, thinking I was in there. The worst experience at a hotel ever.
- 1/5
Quite and calm, horrible service
- 1/5
Quite and calm, horrible service
- 1/5
Water pressure zero Gross scratchy bedspreads Smelled like cigarettes thru entire hotel Back exit doors propped open for anyone to come in Not safe for that area. I didn’t even stay there the two nights ant anll. I didn’t want to deal with the disengaged staff or gross property.
- 1/5
Water pressure zero Gross scratchy bedspreads Smelled like cigarettes thru entire hotel Back exit doors propped open for anyone to come in Not safe for that area. I didn’t even stay there the two nights ant anll. I didn’t want to deal with the disengaged staff or gross property.
- 5/5
Pleasant stay, nice and friendly staff
- 5/5
Pleasant stay, nice and friendly staff
- 1/5
First let me say that. This place is completely run down. I seen my first red flag as i was checking in. And the lady kept saying show me the room first. Well as i get too the room. It looked like the door had been kicked in by police. Then as i walked in. I said ok its nice inside. I go use the bathroom. Then try to wash my hands. As i lift the lever to turn the water on. It completely falls off. That's the 2nd red flag. Then as i examine the room. The room is actually not nice. Once you turn the lights on. The rugs are filthy. Theres no screen to the window. I sat on the bed. And it sounded like i was going through the wall. Like the bed was built out of Styrofoam or something. Idk. After being there for 2 hrs. I just checked out and went to a much better place. Now i see why the have so many signs up. Stating no refunds. They know the condition of the property. And they know people will try to get a refund once they enter the room. This is a very bad establishment. Poor at how its ran. And they know it. And they don't care. Cause less fortunate people have no choice but to stay here. Everyone should examine the room before paying.
- 1/5
First let me say that. This place is completely run down. I seen my first red flag as i was checking in. And the lady kept saying show me the room first. Well as i get too the room. It looked like the door had been kicked in by police. Then as i walked in. I said ok its nice inside. I go use the bathroom. Then try to wash my hands. As i lift the lever to turn the water on. It completely falls off. That's the 2nd red flag. Then as i examine the room. The room is actually not nice. Once you turn the lights on. The rugs are filthy. Theres no screen to the window. I sat on the bed. And it sounded like i was going through the wall. Like the bed was built out of Styrofoam or something. Idk. After being there for 2 hrs. I just checked out and went to a much better place. Now i see why the have so many signs up. Stating no refunds. They know the condition of the property. And they know people will try to get a refund once they enter the room. This is a very bad establishment. Poor at how its ran. And they know it. And they don't care. Cause less fortunate people have no choice but to stay here. Everyone should examine the room before paying.
- 1/5
They charge me a 50.00 dollar deposiit did not tell me what is was and did not tell me what it was plus took back 30.00 highway robery having people around harrasing my wife will not go back there
- 1/5
They charge me a 50.00 dollar deposiit did not tell me what is was and did not tell me what it was plus took back 30.00 highway robery having people around harrasing my wife will not go back there
- 3/5
The bed was soft and bathroom and loved the hot water.
- 3/5
The bed was soft and bathroom and loved the hot water.
- 1/5
Its a motel where people live at. They are so inconsiderate of others. And rude very rude
- 1/5
Its a motel where people live at. They are so inconsiderate of others. And rude very rude
- 1/5
First room bloody furty bad condition and fraud cuz on the app it said 2 room 2 bes rooms nusty
- 1/5
First room bloody furty bad condition and fraud cuz on the app it said 2 room 2 bes rooms nusty
- 1/5
The front desk girl was super helpful and nice. That was the extent. The rooms were dirty, the hallways were dirty, the entire place smelled like smoke [of numerous kinds]. We had people knocking on doors in the middle of the night brandishing weapons. It was overall a very poor stay. This hotel should be condemned. It appeared that it was only suitable for prostitution and violence, not restful sleep or comfort. If I was involved in shady business dealings it would have been perfect.
- 1/5
The front desk girl was super helpful and nice. That was the extent. The rooms were dirty, the hallways were dirty, the entire place smelled like smoke [of numerous kinds]. We had people knocking on doors in the middle of the night brandishing weapons. It was overall a very poor stay. This hotel should be condemned. It appeared that it was only suitable for prostitution and violence, not restful sleep or comfort. If I was involved in shady business dealings it would have been perfect.
- 2/5
..
- 2/5
..
- 1/5
I stayed in numbers of hotels this super8 was amazingly terrible service and all other services include what is say online and at the location are totally 2 different worlds I will not recommend any person to stay there .
- 1/5
I stayed in numbers of hotels this super8 was amazingly terrible service and all other services include what is say online and at the location are totally 2 different worlds I will not recommend any person to stay there .
- 2/5
Sheets were dirty and had cigarette burns
- 2/5
Sheets were dirty and had cigarette burns
- 1/5
Unknown FEE WORST
- 1/5
Unknown FEE WORST
- 4/5
The area just didn't have a 'safe' feeling
- 4/5
The area just didn't have a 'safe' feeling
- 2/5
Room looked like it hadn’t been cleaned in weeks, A/C was loud and stunk.
- 2/5
Room looked like it hadn’t been cleaned in weeks, A/C was loud and stunk.
- 1/5
It was very loud and noisy all night long. Was not able to get any sleep and we had to get up early the next day. Very disappointing. Staff at front desk did not seem to care about our concerns, just getting their money. We had to pay for a second night even though we didn't stay a second night. It was too dirty and noisy to stay another night. We decided to drive all the way home instead of stay. I would like refund on the second night.
- 1/5
It was very loud and noisy all night long. Was not able to get any sleep and we had to get up early the next day. Very disappointing. Staff at front desk did not seem to care about our concerns, just getting their money. We had to pay for a second night even though we didn't stay a second night. It was too dirty and noisy to stay another night. We decided to drive all the way home instead of stay. I would like refund on the second night.
- 1/5
The place needs a lot of work done. carpet was dirty, linen was dirty looking. Need new linen. I didn't like the ideal of the building was not secured. anyone could walk in. I didn't feel safe there. it was a hang out Motel for after hours.
- 1/5
The place needs a lot of work done. carpet was dirty, linen was dirty looking. Need new linen. I didn't like the ideal of the building was not secured. anyone could walk in. I didn't feel safe there. it was a hang out Motel for after hours.
- 2/5
Breakfast was not provided but was advertised. No housecleaning for the 11 days I was there. Surprise $50 damage deposit required at checkin (not refunded to date). Fleas in the hallway that got into my room - I think from long term residents placing their garbage in the hall at night. Desk was not manned for much of the day - had to call to get service. Not a smile in the place.
- 2/5
Breakfast was not provided but was advertised. No housecleaning for the 11 days I was there. Surprise $50 damage deposit required at checkin (not refunded to date). Fleas in the hallway that got into my room - I think from long term residents placing their garbage in the hall at night. Desk was not manned for much of the day - had to call to get service. Not a smile in the place.
- 1/5
I didn't stay in my room due 2 the fact the bathroom didn't work and the room was nasty and i couldn't get a room 2 my room
- 1/5
I didn't stay in my room due 2 the fact the bathroom didn't work and the room was nasty and i couldn't get a room 2 my room
- 1/5
i never checked into the hotel, as soon as i got out of my car a man accosted me demanding money. i went inside and told the desk clerk. that i could not stay there it was to unsafe. she also told me to cancel my stay online. when i tried to do this i was told they could not find my iteneray number. and i got charged any way.
- 1/5
i never checked into the hotel, as soon as i got out of my car a man accosted me demanding money. i went inside and told the desk clerk. that i could not stay there it was to unsafe. she also told me to cancel my stay online. when i tried to do this i was told they could not find my iteneray number. and i got charged any way.
- 1/5
Made a reservation weeks ago for a trip to see a show at the Hampton Coliseum. Initially was only for 2 nights but we decided to come down a day early, called (twice) last week asking to add a day before and they said no problem. We can even stay in the same room they said. My boyfriend gets there goes to check in they said there's no reservation but it's okay we have a room. Nbd, next think we know we are both being charged. He got charged when he checked in and our reservation( that they didn't have they said) got charged as well. So spoke to the lady at the front desk and told me I was wrong and put her fingers right in my face and said I'm talking to him (my boyfriend). Mind you my card was the one charged off the booking I made that they said they didn't have. Told me I was wrong repeatedly even while showing my bank statement. I then give her my reservation number and she goes oh you canceled. Clearly not since I'm here. Fought with us for over an hour yelling at us. Just for another guy to come help and tell her she's wrong and gave us back our entire stay. Incredibly rude, she said we get so many reservations it's hard to check in all of them. Okay? That's your job and how is that my problem. That's why I make a reservation online so I don't run into issues and be double booked and tell me I'm wrong to my face then swear in another language thinking we don't know what they are saying. Will never stay here again. It was incredibly gross and the free breakfast is a joke
- 1/5
Made a reservation weeks ago for a trip to see a show at the Hampton Coliseum. Initially was only for 2 nights but we decided to come down a day early, called (twice) last week asking to add a day before and they said no problem. We can even stay in the same room they said. My boyfriend gets there goes to check in they said there's no reservation but it's okay we have a room. Nbd, next think we know we are both being charged. He got charged when he checked in and our reservation( that they didn't have they said) got charged as well. So spoke to the lady at the front desk and told me I was wrong and put her fingers right in my face and said I'm talking to him (my boyfriend). Mind you my card was the one charged off the booking I made that they said they didn't have. Told me I was wrong repeatedly even while showing my bank statement. I then give her my reservation number and she goes oh you canceled. Clearly not since I'm here. Fought with us for over an hour yelling at us. Just for another guy to come help and tell her she's wrong and gave us back our entire stay. Incredibly rude, she said we get so many reservations it's hard to check in all of them. Okay? That's your job and how is that my problem. That's why I make a reservation online so I don't run into issues and be double booked and tell me I'm wrong to my face then swear in another language thinking we don't know what they are saying. Will never stay here again. It was incredibly gross and the free breakfast is a joke
- 2/5
Its definitely not what you see in the advertising. Carpets were filthy, bed linen had cigarette burns, looked like illegal actions were on the property and my tv was broke. I do not blame Hotels.com, and will use them again just won't go to this hotel again.
- 2/5
Its definitely not what you see in the advertising. Carpets were filthy, bed linen had cigarette burns, looked like illegal actions were on the property and my tv was broke. I do not blame Hotels.com, and will use them again just won't go to this hotel again.
- 1/5
The room was horrible and they refused to even let me clean it. There was dirt clogs and chunks all over the floor. The bed had black fuzz all over and definitely wasn't cleaned. The desk attendant was rude and didn't seem to care that the room wasn't clean. He wouldn't give me a complete refund even though we only stayed in the room less than 2 hours. I wouldn't recommend this place to my worst enemy. Could just be a coincidence but I felt like I had bed bugs all over me from the short stay. Don't EVER stay here. You're better off sleeping outside on the ground. It's probably cleaner.
- 1/5
The room was horrible and they refused to even let me clean it. There was dirt clogs and chunks all over the floor. The bed had black fuzz all over and definitely wasn't cleaned. The desk attendant was rude and didn't seem to care that the room wasn't clean. He wouldn't give me a complete refund even though we only stayed in the room less than 2 hours. I wouldn't recommend this place to my worst enemy. Could just be a coincidence but I felt like I had bed bugs all over me from the short stay. Don't EVER stay here. You're better off sleeping outside on the ground. It's probably cleaner.
- 1/5
Loud intermittent ruckus from someone down the hall kept us from sleeping
- 1/5
Loud intermittent ruckus from someone down the hall kept us from sleeping
- 5/5
but what should you expect for a bargain price. Overall the property was adequate for us seniors.
- 5/5
but what should you expect for a bargain price. Overall the property was adequate for us seniors.
- 2/5
I really liked the super soft beds, pillows and shower and tv.
- 2/5
I really liked the super soft beds, pillows and shower and tv.
- 2/5
I did not feel appreciated.
- 2/5
I did not feel appreciated.
- 1/5
The desk lady had a huge attitude when i approached her..she was very rude.the room were very out dated.the bed comforter had cigarette burn holes in it.the lamps had rust on them.the screan in the window was all bent up barley holding on...very very out dated!!!!
- 1/5
The desk lady had a huge attitude when i approached her..she was very rude.the room were very out dated.the bed comforter had cigarette burn holes in it.the lamps had rust on them.the screan in the window was all bent up barley holding on...very very out dated!!!!
- 1/5
Bad services, for breakfast they offer a granola bar
- 1/5
Bad services, for breakfast they offer a granola bar
- 3/5
I like the place and I stay there, but I was in the military and I am used to the kind of shady characters that hang around there. There is smoke all over, even in the non smoking rooms. Nobody cares about rules anymore. The owner was doing his best, but you can't really combat that.
- 3/5
I like the place and I stay there, but I was in the military and I am used to the kind of shady characters that hang around there. There is smoke all over, even in the non smoking rooms. Nobody cares about rules anymore. The owner was doing his best, but you can't really combat that.
- 1/5
This place should be condemned
- 1/5
This place should be condemned
- 2/5
Battery going off all night…no towels in room…holes in comforter…the list goes on
- 2/5
Battery going off all night…no towels in room…holes in comforter…the list goes on
- 1/5
It was roaches everywhere. I sat up and slept couldnt use microwave because of dead roaches. Was too afraid to pull the sheet back checked put early
- 1/5
It was roaches everywhere. I sat up and slept couldnt use microwave because of dead roaches. Was too afraid to pull the sheet back checked put early
- 2/5
Sheets were dirty with black long hair on them and in the bed.plastic bag frozen in freezer,cracked picture,table near bed cracked wood.I had to get new sheets from front desk and made up bed so I can be comfortable.
- 2/5
Sheets were dirty with black long hair on them and in the bed.plastic bag frozen in freezer,cracked picture,table near bed cracked wood.I had to get new sheets from front desk and made up bed so I can be comfortable.
- 4/5
My stay was short. I checked into the hotel at 3:00 pm and change clothes on my way by 3:15 pm. Got back to the hotel at 10:30 pm. Check out of the hotel by 7:30 am
- 4/5
My stay was short. I checked into the hotel at 3:00 pm and change clothes on my way by 3:15 pm. Got back to the hotel at 10:30 pm. Check out of the hotel by 7:30 am
- 2/5
Unfriendly staff. Rooms dirty holes in sheets dirt on the walls burn holes in comforter. Departed right away
- 2/5
Unfriendly staff. Rooms dirty holes in sheets dirt on the walls burn holes in comforter. Departed right away
- 3/5
My stay was ok. I drive at night to get there and called ahead to let them know. Before I even got to the hotel my card was charged for the for the room. When I got there I guess I woke the person up who was checking me in. The tv reception was not great. When I left the people at the desk just took my key and didn’t give me a receipt.
- 3/5
My stay was ok. I drive at night to get there and called ahead to let them know. Before I even got to the hotel my card was charged for the for the room. When I got there I guess I woke the person up who was checking me in. The tv reception was not great. When I left the people at the desk just took my key and didn’t give me a receipt.
- 5/5
Enjoyed stayed.
- 5/5
Enjoyed stayed.
- 2/5
In addition, there were stains on pretty much everything that could have stains. The lobby felt like the workers expected to be robbed at any moment. But I suppose that's what you expect when you book a cheap room at a run-down hotel. There was little to no welcome to be had.
- 2/5
In addition, there were stains on pretty much everything that could have stains. The lobby felt like the workers expected to be robbed at any moment. But I suppose that's what you expect when you book a cheap room at a run-down hotel. There was little to no welcome to be had.
- 5/5
The room I stayed in was awesome, I had a full size frig and sink, like a little kitchenette. Great room for the price. Respectfully, Tina M Bartholomew USAF SGT VETERAN DAV
- 5/5
The room I stayed in was awesome, I had a full size frig and sink, like a little kitchenette. Great room for the price. Respectfully, Tina M Bartholomew USAF SGT VETERAN DAV
- 5/5
N/A
- 5/5
N/A
- 1/5
While checking in the police showed up, I got asked by a women looking like she suffered from leprosy for a ride to the store and another woman wanting to know if I had a can opener she could use! Everything was old, dirty and disgusting. We called to ask for fresh towels - didn’t happen. Called another time to ask for more toilet paper - didn’t happen either. Hell the guy at the front desk didn’t even want to give us more than (1) room key! Will never stay here again.
- 1/5
No amenities and not clean whatsoever.
- 4/5
We were disappointed at the rooms. Holes in bed spread, sink not holding water.
- 1/5
Hotel was filthy, smelled heavily of smoke. Our rooms were listed as non-smoking but the smell was still very obvious. Sheets on bed were dirty and crusty, absolutely repulsive. Asked for a refund 15 minutes after we arrived and we’re told no since we were not in the first 10 minutes of our stay. Argued with manager for 20 minutes until I finally showed his wife the crusty sheets, and they relented and refunded us. Would never ever recommend this place. It’s not fit as a homeless shelter.
- 1/5
Mold on walls in shower Toilet was not working properly When I told them about the toilet they bought me a plunger and never gave me a new room.
- 2/5
I traveled with my 3 children and was expecting a typical 2ish star Super 8. We just needed one night of sleeping since we are on a long drive between states. This was more of an old motel style with a lot of shady activity going on around the building. I was very uncomfortable. The hotel room wasn’t clean. The sheets looked washed but had stains everywhere from old blood to I don’t even want to know. Comforter had cigarette burn holes in them that were very noticeable. I was hesitant when I checked in & paid in the entryway, since it isn’t like the pictures online. Once I saw the room, we walked out and asked for a refund. The owner & his wife were very friendly & gave me a refund without any issue. I confirmed my credit card was credited within 4 days. I do not recommend this hotel for anyone with children, or any of the older population due to safety. They need a remodel & all new bedding.
- 2/5
Box spring was soiled, bathroom was not clean well. Customer service very poor. Room smelled of fishy odor. Did it have an iron board or iron.
- 1/5
Wouldn’t check us in gave our room away
- 1/5
Hotel was disgusting! Bedding was filthy, walls covered in food and blood!! Hotel was willing to change rooms but 2 room wasn’t much better. Smoke detector was covered in plastic bag. Mold on the shower curtain I was supposed to stay 2 night and couldn’t.
- 2/5
Room was not clean- bed sheet and bathroom towels had spots- plumbing issues with tub and faucet- terrible breakfast, just coffee and frozen donut - mini fridge was making noise all night long
- 4/5
They said free wifi. I was able to connect to it, but then when I tried using it, the internet took so long to load a page, that it quit.
- 3/5
The staff was great but the room terrible,bathroom courtains with mood and coffe machine stinky.no breakfast included.noisy at midnights and strong cigarretes atmosphera in all the property
- 3/5
The picture was definitely not this place by any means. The place smelled like weed and cigs. Had 3 remotes in the room and they didn’t work the tv. Shower had black stuff on it. Don’t even think about asking for an extra anything because it won’t be given. Our clean towels were actually stained. Sheets had holes in them from burns. Not worth the price
- 5/5
The stay was comfortable and relaxing.
- 2/5
Our room was very dirty. Walls, ceiling, lamp shades and carpet were all dirty. The freezer had iced up and had other stuff stuck in the ice from previous people. The bathroom was very dirty(shower curtain had mildew all over the bottom, the toilet had stuff all over the bottom of it, floors were dirty and so were the walls. When reserving the room I marked 2 adults and 2 kids. We were given 2 towels and had to ask for more. Staff was not friendly during check in or check out.