Red Roof Inn Hampton Coliseum

Exceptional

Bad

Exceptional

Good

Coffee, room service people(certain), tge nanagers son and certain other staff were very hospitable. We had a disgruntle bill situation that was not our fault with extending stay due to holiday bank closures they secretly tried to ban my party and I across hotels we had offered tp pay for the nights we couldnt stay and extend they turned it down and then tried to ban some damn body.

Absolutely nothing The check in staff was rude, there was blood on the bathroom walls, hair in the shower, hair on the dirty towel, no toilet paper. Check out staff was rude. This is the worst place I have ever seen.

1. The floors were sticky, which left my black socks dingy at the bottom. 2. The toilet flushes violently, with the water splashing back on you. 3. The shower was spraying both in the front and the back. It left water bubbles on the ceiling. 4. The towels had pubic hairs in them...they were sitting dry. 5. Even though they have a no smoking sign, you can tell(if you're not a smoker) that someone smokes near or in the room. 6. Sketchy people walking around the building and lingering around was annoying to see. 7. The pool wasn't clean and was full of debris. 8. The sheets on the bed "seemed" okay, but lots of hair underneath and near the headboard. Also, "black" ink-type spots may be an indicator of bedbugs. The staff was okay, but I get the vibe they are collecting a check. Very understandable given the state of the building.

Elevator Drug dealers working out of different rooms. Undesirable activities in the parking lot until early morning. Scary feeling at this location.

Leaving Dear Booking.com Customer Service, Thank you for responding. I am writing to give a full account of my stay, because the condition of this property was unacceptable, unsanitary, and completely below any reasonable standard for a paid accommodation booked through Booking.com. When I entered the room, it was immediately clear that it had not been properly cleaned or prepared for a guest. The room looked like it had been quickly glossed over instead of thoroughly cleaned. There were bugs inside the room, which made the space feel dirty and unsafe. Even more disturbing, there appeared to be blood on the pillows/pillowcases. That alone made the room feel completely unacceptable to sleep in and raised serious concerns about the hygiene and sanitation practices at this property. On top of that, the room did not have a working TV remote. I had to leave the room, go to the front desk, request one, and then wait approximately 30 minutes just to receive a remote. After waiting all that time and going back to the room, the remote still did not work. This added another layer of frustration to an already unacceptable stay. These are basic things that should have been checked before any guest was allowed into the room. This was not a minor inconvenience or a simple preference issue. Bugs in the room, blood on the bedding, poor cleaning, and basic amenities not working are serious problems. I paid for a clean, safe, properly maintained room, and that is not what I received. The condition of the room made the stay uncomfortable, unsanitary, and unacceptable. I have used Booking.com many times for hotel accommodations, and I have trusted the platform to help me find properties that meet a reasonable standard. After this experience, I am honestly second-guessing whether Booking.com is still a reliable option for me. As a loyal customer and Genius member, I should not be placed in a room with these kinds of conditions and then be expected to simply accept it as a normal stay.

Dirty Everything

Dirty Everything

Leaving Dear Booking.com Customer Service, Thank you for responding. I am writing to give a full account of my stay, because the condition of this property was unacceptable, unsanitary, and completely below any reasonable standard for a paid accommodation booked through Booking.com. When I entered the room, it was immediately clear that it had not been properly cleaned or prepared for a guest. The room looked like it had been quickly glossed over instead of thoroughly cleaned. There were bugs inside the room, which made the space feel dirty and unsafe. Even more disturbing, there appeared to be blood on the pillows/pillowcases. That alone made the room feel completely unacceptable to sleep in and raised serious concerns about the hygiene and sanitation practices at this property. On top of that, the room did not have a working TV remote. I had to leave the room, go to the front desk, request one, and then wait approximately 30 minutes just to receive a remote. After waiting all that time and going back to the room, the remote still did not work. This added another layer of frustration to an already unacceptable stay. These are basic things that should have been checked before any guest was allowed into the room. This was not a minor inconvenience or a simple preference issue. Bugs in the room, blood on the bedding, poor cleaning, and basic amenities not working are serious problems. I paid for a clean, safe, properly maintained room, and that is not what I received. The condition of the room made the stay uncomfortable, unsanitary, and unacceptable. I have used Booking.com many times for hotel accommodations, and I have trusted the platform to help me find properties that meet a reasonable standard. After this experience, I am honestly second-guessing whether Booking.com is still a reliable option for me. As a loyal customer and Genius member, I should not be placed in a room with these kinds of conditions and then be expected to simply accept it as a normal stay.

It was a place to sleep. Air-conditioner worked great. People begging outside, had to walk past people setting on stairs smoking every time we walked down the stairs. Requested a non smoking room, the room I received smelled heavily of cigarettes. The floors were VERY dirty and haven’t been mopped in God knows how long so bring house shoes. Every towel we got had some black stains on them and the beds hurt my back. Like I stated it’s a place to sleep for cheap but you pay for cheap either way.

Good

Very good

Bad

Had a great time

Nice place, great location, near everything ✅

I wish the carpets were cleaner.

There was no breakfast and the rooms were clean. I enjoyed my time. I wish the carpets were cleaner.

Very good

I had booked the room for three more days after I had used the room for 2 days. When I left to go shopping the housekeeping came and only made one of the two beds instead of making both beds. This happened yesterday May the 2nd. BOTH BEDS SHOULD HAVE BEEN MADE AND THE TUB WASN'T CLEANED

Exceptional

Pleasant

First day we got there, the beds needed to be changed, and the bathroom wasn’t clean, we saw roaches crawling in tub. We called front desk, and told them and they was to send someone to reclean and no one showed up. The third day, we went to office and dude behind desk lied about someone called to say the room was cleaned and it never was. So therefore never again.

Yes.

Disappointing

I had booked the room for three more days after I had used the room for 2 days. When I left to go shopping the housekeeping came and only made one of the two beds instead of making both beds. This happened yesterday May the 2nd. BOTH BEDS SHOULD HAVE BEEN MADE AND THE TUB WASN'T CLEANED

Sheets were dirty

Nice Nice

Nice Nice

Good

Very unprofessional, room smelled like an ash tray, A/C did not work. Didn’t have a microwave, management sucks.

Bathroom door couldn't be kept closed, floor was dirty to the point where walking on white socks made them black.

Yes

Passable

Location is good. Price is good.

Location is good. Price is good.

Good

Dogs barking for over an hour at 7am. Someone trying to kick a door open and owners of the dogs fight and yelling because the dogs pooped all over the room

Exceptional

It was well lite

It was well lite

Passable

Cleaner environment Dirty floors

Cleaner environment Dirty floors

I didn't have any breakfast. The location was good. Having my room cleaned. There was a lot of pet hair all over my stuff. I didn't appreciate that.

I didn't have any breakfast. The location was good. Having my room cleaned. There was a lot of pet hair all over my stuff. I didn't appreciate that.

Yes

Location & rooms comfort The doors damage

No

Free Wi-Fi, good channel selection on TV Tiny bathroom. Too small for changing clothes

Burn the hotel down

Didnt feel safe going to my car, a man was standing in front my car grinning and shaking his head.

Proximity to the convention center. Front desk lady was short with me upon arrival. Room floor was sticky, burnt hole in blanket on bed, most recepticles didn't work in room, exhaust fan in bathroom didn't work, 2 lights in room didn't work, tv remote didn't work properly, and room smelled horrible. People sitting in their vehicles in parking lot smoking marijuana and watching us the entire time.

Great stay

Only the bed and shower!! The room next to us people were in and out all day and night and very loud and the room above us they were walking half the day and night and loud music!! Not a good stay at all!! Already said everything in the last comment!! Hotel wasn’t good at all!!

Very clean

Very clean

Yes

Yes

Water wasn’t hot no hot water to shower for 3 days

It was ok

It was ok

The room was comfortable. The staff was quite courteous.

The room was comfortable. The staff was quite courteous.

Filthy, old, smelly, disgusting linens infested with bugs and scary. I would not put my worst enemy in this place. We left and got a wayyyy. Better hotel. We requested our money bk and have not received. The lady that checked us in said.if any problems with room we have 15 minutes to decide for refund. It only took 1. Tear this place down

Filthy, old, smelly, disgusting linens infested with bugs and scary. I would not put my worst enemy in this place. We left and got a wayyyy. Better hotel. We requested our money bk and have not received. The lady that checked us in said.if any problems with room we have 15 minutes to decide for refund. It only took 1. Tear this place down

Ok

Ok

Clean room

Clean room

Nice place, needs work

Nice place, needs work

Quiet and cheap

Everything

Room was clean staff was great

Room was clean staff was great

Room was clean and the staff was great

Room was clean and the staff was great

Great place to stay

Great place to stay

Absolutely nothing Everything, the first room had what looked to be old blood splattered on the walls, stains on the sheets, pillow cases and bed spreads There was hair on the sheets still. The 2nd room still had burns and stains on the bedding. I went to Walmart and bought my own sheets and bleach and disinfected wipes. I will never stay at another Days Inn ever again. The telephone in the room didn't even work.

Don’t know. Showed up and the owner said computer was down and he couldn’t check me in. I said I have the reservation on my phone. He said he can’t help me Owner

Room smelled like cigarettes, bedspread had stains . Very low end room. Highly do not recommend.

There wasn't any breakfast and the coffee was horrible Everything! Even the towels were dirty

Nothing Room smelled of smoke, there were cigarette burns on comforter, the sheets had dirt spots on them, found a curly black hair in bed, the tub was not clean, there was some kind of white stuff built up in the AC vent. Oh and cockroaches running around in parking lot. Needless to say we went to office and requested a refund..which we haven't gotten yet. Was a horrible experience

Service was bad washtowel were not returned after they pick them up. No bad service

Nice room

Nice room

Lady working the desk is rude need to be fired never will I come back to this Bando of a hotel

Lady working the desk is rude need to be fired never will I come back to this Bando of a hotel

Room could have been cleaner, esp the floors-- very dirty and sticky. A/C and heating worked well. Fridge not working until I did some investigating and found someone had unplugged it. Staff were helpful but not intrusive.

Room could have been cleaner, esp the floors-- very dirty and sticky. A/C and heating worked well. Fridge not working until I did some investigating and found someone had unplugged it. Staff were helpful but not intrusive.

Overall was a good stay. The first room sheets were dirty but the front desk helped me get another room. Staff was excellent. The only issues was that they didn’t offer breakfast as advertised. will stay again

Overall was a good stay. The first room sheets were dirty but the front desk helped me get another room. Staff was excellent. The only issues was that they didn’t offer breakfast as advertised. will stay again

Bugs

Bugs

There was roaches in the room

There was roaches in the room

The room was clean. The staff could not be nicer at check-in.

The room was clean. The staff could not be nicer at check-in.

Yes

Yes

Ac in effective, tiny pillows were terrible, not enough towels. Wayyyyy too expensive for what it is. Wack

Ac in effective, tiny pillows were terrible, not enough towels. Wayyyyy too expensive for what it is. Wack

Room was still dirty, bathroom wasnt cleaned, room had cigs and smelled like a bar.

Room was still dirty, bathroom wasnt cleaned, room had cigs and smelled like a bar.

Staff was nice & room was just what we needed.

Staff was nice & room was just what we needed.

This was the absolute WORST hotel chain EVER!!! The Front Desk was in a building all by itself and the check-in procdess took over 30 minutes. The room was not inhabitable at all. The bedspread

This was the absolute WORST hotel chain EVER!!! The Front Desk was in a building all by itself and the check-in procdess took over 30 minutes. The room was not inhabitable at all. The bedspread

The room was disgusting there were bugs all over and cobwebs. The power went out so we had no lights

The room was disgusting there were bugs all over and cobwebs. The power went out so we had no lights

I had to check out a day early because the power was out when we got back to the room, I would like a refund for one day pleasr

I had to check out a day early because the power was out when we got back to the room, I would like a refund for one day pleasr

I need a refund. When I checked in they didn’t have my room because the hotel was renamed and had to book a new one for wayyyyyy mord

I need a refund. When I checked in they didn’t have my room because the hotel was renamed and had to book a new one for wayyyyyy mord

Smoke smell, cockroaches, and spiders in the room.

Smoke smell, cockroaches, and spiders in the room.

Convenient location. Fixtures and sheets could use some work

Convenient location. Fixtures and sheets could use some work

The sheets were dirty. The shower water was scorching hot. The environment did not feel clean.

The sheets were dirty. The shower water was scorching hot. The environment did not feel clean.

Great area just construction in the morning had a hard time sleeping so often overslept through check out forcing me to pay for another day. Otherwise it was ok stay

Great area just construction in the morning had a hard time sleeping so often overslept through check out forcing me to pay for another day. Otherwise it was ok stay

My only problem is it was no hot water

My only problem is it was no hot water

The room overall was clean, however, the shower didn’t work and the air-conditioning heating unit did not work. I understand the building is still going through renovations for moving permits, previous location. But this was unacceptable. I made do with what I had. Only half of the cable television stations worked with the other half being satellite static so I just use the room for the bare minimum. Plus my door was difficult to open anytime I entered my room. I don’t know if I’ll be staying at this location. The next time I’m coming through.

The room overall was clean, however, the shower didn’t work and the air-conditioning heating unit did not work. I understand the building is still going through renovations for moving permits, previous location. But this was unacceptable. I made do with what I had. Only half of the cable television stations worked with the other half being satellite static so I just use the room for the bare minimum. Plus my door was difficult to open anytime I entered my room. I don’t know if I’ll be staying at this location. The next time I’m coming through.

Thank you

Thank you

They was working on the building

They was working on the building

This hotel is in a prime location near the Hampton Coliseum, that being said there are a few issues that need addressing, one urgently! I had read reviews about bugs, but stayed 2 nights and had not encountered any until I read the review, then they came out of nowhere!! Even on the bed which I'm so glad I didn't see until check out day. Unacceptable!! The other issues are with the Internet service, many customers complaining about not being able to connect, and you have to keep connecting seemed like every hour and speed was just not there. The cable TV service is less than desirable, with a lot of stations receiving spotty service or not available. The children's stations/comedy shows seemed to work fine, but not for me.

This hotel is in a prime location near the Hampton Coliseum, that being said there are a few issues that need addressing, one urgently! I had read reviews about bugs, but stayed 2 nights and had not encountered any until I read the review, then they came out of nowhere!! Even on the bed which I'm so glad I didn't see until check out day. Unacceptable!! The other issues are with the Internet service, many customers complaining about not being able to connect, and you have to keep connecting seemed like every hour and speed was just not there. The cable TV service is less than desirable, with a lot of stations receiving spotty service or not available. The children's stations/comedy shows seemed to work fine, but not for me.

Good

Good

It was clean and

It was clean and

Pool was closed. No problem with that. A/C kept the room cool. The bathroom was not acceptable. We found hair in the tub and on the toilet. Used bar of soap above the shower rod. The front desk clerk was not friendly at all. Glad it was only for one night. Days Inn has gone down greatly. It was once my go to place to stay. I’ve been to a couple recently and they are bad now.

Pool was closed. No problem with that. A/C kept the room cool. The bathroom was not acceptable. We found hair in the tub and on the toilet. Used bar of soap above the shower rod. The front desk clerk was not friendly at all. Glad it was only for one night. Days Inn has gone down greatly. It was once my go to place to stay. I’ve been to a couple recently and they are bad now.

Straight

Straight

The balcony is getting ready to collapse on 2 floor above Rm 105

The balcony is getting ready to collapse on 2 floor above Rm 105

Worst in the area!! Don’t stay here

Worst in the area!! Don’t stay here

Cigarette holes everywhere and broken door that would not close! I checked out at 11pm and left instead of staying b/c I didn’t feel safe nor clean.

Cigarette holes everywhere and broken door that would not close! I checked out at 11pm and left instead of staying b/c I didn’t feel safe nor clean.

Love staying here. Close to the coliseum and everything is within walking distance!

Love staying here. Close to the coliseum and everything is within walking distance!

Shower turns off and intermittently. At random. Walking from shower to bedroom to get dressed left black feet. Whol room smells like smoke even though. NOn smoking

Shower turns off and intermittently. At random. Walking from shower to bedroom to get dressed left black feet. Whol room smells like smoke even though. NOn smoking

The staff was super friendly. Unfortunately, this place is pretty much a dump. This building has seen better days, but the bed was clean and comfy. The bathroom felt suspect, possibly black mold on the ceiling. There was also a local crackhead smoking crack in the staircase when I walked outside to my car at 4am. All in all, I got some rest for the nights I was there, so it served its purpose.

The staff was super friendly. Unfortunately, this place is pretty much a dump. This building has seen better days, but the bed was clean and comfy. The bathroom felt suspect, possibly black mold on the ceiling. There was also a local crackhead smoking crack in the staircase when I walked outside to my car at 4am. All in all, I got some rest for the nights I was there, so it served its purpose.

Close to my meeting.

Close to my meeting.

Hotel is great. Tons of food nearby. Close to the Hampton Coliseum.

Hotel is great. Tons of food nearby. Close to the Hampton Coliseum.

I was late for my check in due to driving 14 hours to get there. They never called me to tell me that they were canceling my reservation. I ended up having to pay double to re-register and have a place to stay. When we got our key card and were finally going to our room, there was someone sleeping in our room!! I was so scared and we absolutely scared the person sleeping in our room. We went to the front desk and the person nonchalantly said oh the room must be double booked. I was livid and demanded my money back. I felt so bad for the person that was already sleeping in the room. We scared him to death coming in his room in the middle of the night. What if he thought he was getting robbed and attacked us or worse yet shot at us? So unbelievably unsafe. They should be reported and shut down. The rooms look nothing like the pictures online and Expedia should take them down. I never did receive my refund. I’m still hopeful that I’ll get it! The hotel or shall I say the motel said that Expedia would be the one that had to issued the refund. This is absolutely a terrible place. You should spend the extra, but will actually save you money in the long run, on an Airbnb. I’m disappointed in Expedia and never go to this hotel.

I was late for my check in due to driving 14 hours to get there. They never called me to tell me that they were canceling my reservation. I ended up having to pay double to re-register and have a place to stay. When we got our key card and were finally going to our room, there was someone sleeping in our room!! I was so scared and we absolutely scared the person sleeping in our room. We went to the front desk and the person nonchalantly said oh the room must be double booked. I was livid and demanded my money back. I felt so bad for the person that was already sleeping in the room. We scared him to death coming in his room in the middle of the night. What if he thought he was getting robbed and attacked us or worse yet shot at us? So unbelievably unsafe. They should be reported and shut down. The rooms look nothing like the pictures online and Expedia should take them down. I never did receive my refund. I’m still hopeful that I’ll get it! The hotel or shall I say the motel said that Expedia would be the one that had to issued the refund. This is absolutely a terrible place. You should spend the extra, but will actually save you money in the long run, on an Airbnb. I’m disappointed in Expedia and never go to this hotel.

Our stay wasn’t pleasant nor comfortable, the property was filthy, the rooms weren’t sanitized, our Latch on the door was broken, the chair in the room should have been casted out for trash, the hotel needs a renovation. You can’t do a facelift on a damaged property, the guest were loud and noisy until the wee hrs. in the morning, our stay was unpleasant, We would never recommend anyone to stay there, I expected your character of the hotel to align with it’s location,LWC

Our stay wasn’t pleasant nor comfortable, the property was filthy, the rooms weren’t sanitized, our Latch on the door was broken, the chair in the room should have been casted out for trash, the hotel needs a renovation. You can’t do a facelift on a damaged property, the guest were loud and noisy until the wee hrs. in the morning, our stay was unpleasant, We would never recommend anyone to stay there, I expected your character of the hotel to align with it’s location,LWC

I g

I g

The room smell like mold and cigarettes. The bed had hair on the sheets and pillow case I call the front desk to see if I can get some clean sheets and she said no that she was the only one there and she didn’t have a key there was no tissue we had to go buy tissue and a sheet set which I left on the bed the towels were so DIRTY I had to go buy some towels and washcloth overalls I wouldn’t let my dog stay there. THE OWNERS NEEDS TO UPDATE THIS DAYS INN office staff was very rude😡🖕I want my money back. Seeing that it was a major holiday and everywhere was booked my skin crawled just being there. NEVER AGAIN

The room smell like mold and cigarettes. The bed had hair on the sheets and pillow case I call the front desk to see if I can get some clean sheets and she said no that she was the only one there and she didn’t have a key there was no tissue we had to go buy tissue and a sheet set which I left on the bed the towels were so DIRTY I had to go buy some towels and washcloth overalls I wouldn’t let my dog stay there. THE OWNERS NEEDS TO UPDATE THIS DAYS INN office staff was very rude😡🖕I want my money back. Seeing that it was a major holiday and everywhere was booked my skin crawled just being there. NEVER AGAIN

It was decent enough for the price. Kinda run down no breakfast.

It was decent enough for the price. Kinda run down no breakfast.

Property needs a power wash. Very noisy

Property needs a power wash. Very noisy

Un hotel horrible todo sucio y apestoso

Un hotel horrible todo sucio y apestoso

Everyone

Everyone

Our stay was really good. We just had a issue with the water pressure. We also thought there would have been more towels for 2 ppl, but we made due. The staff were very helpful and friendly. Gave us directions to a few great places for food and drinks!!

Our stay was really good. We just had a issue with the water pressure. We also thought there would have been more towels for 2 ppl, but we made due. The staff were very helpful and friendly. Gave us directions to a few great places for food and drinks!!

We had to go and get a remote control for the tv from reception area. Not enough towels in the room. The looks is deceiving on the web site. Never again.

We had to go and get a remote control for the tv from reception area. Not enough towels in the room. The looks is deceiving on the web site. Never again.

The registration staff didn't seem to know what they were doing when I registered. The building itself is very dated and needs to be renovated. The pictures advertised do not tell the truth of the hotel.

The registration staff didn't seem to know what they were doing when I registered. The building itself is very dated and needs to be renovated. The pictures advertised do not tell the truth of the hotel.

My wife and I arrived on Friday August 8 and noticed the floors were dirty, the bed was hard, and also the toilet wouldn't flush properly. very poor plumbing in the bathroom. other than those issues the stay was alright.

My wife and I arrived on Friday August 8 and noticed the floors were dirty, the bed was hard, and also the toilet wouldn't flush properly. very poor plumbing in the bathroom. other than those issues the stay was alright.

The place was one step above a dump. T sink was cracked, the bathroom would not close properly, the cove behind the toilet was missing in some spots and coming off in others. The carpet was dirty and stained. The water was barely was warm enough to take a shower. The faucet for the shower didn't work well. The housekeeper didn't understand enough English to provide service. Had to keep going to the office to get enough towels. The door frame where the safety latch attaches looks like the door had been kicked in several times.

The place was one step above a dump. T sink was cracked, the bathroom would not close properly, the cove behind the toilet was missing in some spots and coming off in others. The carpet was dirty and stained. The water was barely was warm enough to take a shower. The faucet for the shower didn't work well. The housekeeper didn't understand enough English to provide service. Had to keep going to the office to get enough towels. The door frame where the safety latch attaches looks like the door had been kicked in several times.

I don't think the toilet/shower area was cleaned before we checked in, though it did get cleaned during our stay. The breakfast consisted of granola bars. None of the beverage machines seemed to work.

I don't think the toilet/shower area was cleaned before we checked in, though it did get cleaned during our stay. The breakfast consisted of granola bars. None of the beverage machines seemed to work.

Unfortunately, the room was non-smoking, but smelled of cigarette. Sadly, this is typical, so Days Inn is not unique. The area was semi-safe, so be "street-smart" (i.e. maintain your situational awareness). Price and location were EXCELLENT! it was a 9 minute walk to the Convention Center. The Staff was also helpful and professional.

Unfortunately, the room was non-smoking, but smelled of cigarette. Sadly, this is typical, so Days Inn is not unique. The area was semi-safe, so be "street-smart" (i.e. maintain your situational awareness). Price and location were EXCELLENT! it was a 9 minute walk to the Convention Center. The Staff was also helpful and professional.

Tired.

Tired.

One of the main reasons I booked was for the pool fir my sin but it was green.

One of the main reasons I booked was for the pool fir my sin but it was green.

My wife loved the comfortability of the bed and in the room was clean we would use it again

My wife loved the comfortability of the bed and in the room was clean we would use it again

It was yo loud abdoutside and guest approaching

It was yo loud abdoutside and guest approaching

The room was really, really gross. Our daughter walked on the floor barefoot and her feet looked liked she walked through ash. There were holes and stains in the sheets & the AC unit was held up with wooden blocks. To top it off there was a domestic argument that lasted from 10pm-7am and we got no sleep. The pool was accessible, which is the only reason I’m adding an extra star. Would not recommend.

The room was really, really gross. Our daughter walked on the floor barefoot and her feet looked liked she walked through ash. There were holes and stains in the sheets & the AC unit was held up with wooden blocks. To top it off there was a domestic argument that lasted from 10pm-7am and we got no sleep. The pool was accessible, which is the only reason I’m adding an extra star. Would not recommend.

when i arrived to my first room the bed had stains on it, the towels were paper thin and had hair on them from possible previous costumers, there were multiple bugs crawling around and the worse part was that they were roaches. I went to change rooms and the second room was even worse. I ended Staying at a much better place like 20 minutes away from this area!!! so i wouldn’t recommend staying there unless you enjoy dirty bed sheets and Roaches for roommates!!

when i arrived to my first room the bed had stains on it, the towels were paper thin and had hair on them from possible previous costumers, there were multiple bugs crawling around and the worse part was that they were roaches. I went to change rooms and the second room was even worse. I ended Staying at a much better place like 20 minutes away from this area!!! so i wouldn’t recommend staying there unless you enjoy dirty bed sheets and Roaches for roommates!!

The price was a little high to have roaches. Sheets may have been washed, but due to staining they should remove those and bring in new sheets. I see that there is room to improve.

The price was a little high to have roaches. Sheets may have been washed, but due to staining they should remove those and bring in new sheets. I see that there is room to improve.

Floor was not cleaned and bed sheet has stains.

Floor was not cleaned and bed sheet has stains.

I had kill a roach in the room. The room was not clean. I pulled the night stand out to get to plug and empty bag of chips on the floor. Lobby was dirty with construction. The Lobby was very hot NO AIR-CONDITIONING WORK.. I wand some of my money back on this Stay. This is not good place to stay. I can not make this up. If it was not for the access to good food restaurants around and stores to eat and shop this would not been good.

I had kill a roach in the room. The room was not clean. I pulled the night stand out to get to plug and empty bag of chips on the floor. Lobby was dirty with construction. The Lobby was very hot NO AIR-CONDITIONING WORK.. I wand some of my money back on this Stay. This is not good place to stay. I can not make this up. If it was not for the access to good food restaurants around and stores to eat and shop this would not been good.

I would not recommend. One of the two rooms I reserved had bedbugs and the bedsheets were not changed in the other. They did change my room because of the bedbugs. If could've gotten a room elsewhere I would have

I would not recommend. One of the two rooms I reserved had bedbugs and the bedsheets were not changed in the other. They did change my room because of the bedbugs. If could've gotten a room elsewhere I would have

Check in was very challenging due to staffing issues

Check in was very challenging due to staffing issues

Good stay

Good stay

The hotel was unappealing. It was not a clean place to stay. The bedding had cigarette burns on them. The floors were filthy. The bathroom towels and wash clothes had stains on them. The room really needs to be updated.

The hotel was unappealing. It was not a clean place to stay. The bedding had cigarette burns on them. The floors were filthy. The bathroom towels and wash clothes had stains on them. The room really needs to be updated.

Close to several beaches and activities. Decently priced

Close to several beaches and activities. Decently priced

We walked in and walked out. Had to find another place to stay it was dirty and run down.

We walked in and walked out. Had to find another place to stay it was dirty and run down.

Dirty room, old and run down. Stains on the floor, just dirt everywhere. Staff was nice but for the money and where The Inn was located, I was expecting more. Will not be staying at that Inn again.

Dirty room, old and run down. Stains on the floor, just dirt everywhere. Staff was nice but for the money and where The Inn was located, I was expecting more. Will not be staying at that Inn again.

Our first attempt to address an issue – a scorching hot refrigerator, a concern we tried to report via phone within their stipulated 15-minute window with no success – required another trek back to the desk. When the new shift finally took over, the replacement agent, while addressing us, unfortunately chose to badmouth her predecessor, which was entirely unprofessional and unhelpful. The "service" continued at a glacial pace, a recurring theme throughout our stay. As for breakfast, it was largely non-existent, offering little more than hot water and a few granola bars. Upon finally receiving a replacement for our faulty fridge, we discovered the towels provided were notably stained. Our neighbors, whom we met due to shared frustrations, were dealing with a non-functional toilet. To top it all off, the bottom of our room door was broken, preventing it from closing properly. Frankly, we're relieved we spent so little time in the room. The overall experience was truly abysmal.

Our first attempt to address an issue – a scorching hot refrigerator, a concern we tried to report via phone within their stipulated 15-minute window with no success – required another trek back to the desk. When the new shift finally took over, the replacement agent, while addressing us, unfortunately chose to badmouth her predecessor, which was entirely unprofessional and unhelpful. The "service" continued at a glacial pace, a recurring theme throughout our stay. As for breakfast, it was largely non-existent, offering little more than hot water and a few granola bars. Upon finally receiving a replacement for our faulty fridge, we discovered the towels provided were notably stained. Our neighbors, whom we met due to shared frustrations, were dealing with a non-functional toilet. To top it all off, the bottom of our room door was broken, preventing it from closing properly. Frankly, we're relieved we spent so little time in the room. The overall experience was truly abysmal.

The rooms were dirty. My feet and socks were black, lights kept burning out. Toilet didn’t work to flush.

The rooms were dirty. My feet and socks were black, lights kept burning out. Toilet didn’t work to flush.

Good location, near shops and dining.

Good location, near shops and dining.

We did not stay rooms smelled of smoke. Was not an inviting atmosphere!

We did not stay rooms smelled of smoke. Was not an inviting atmosphere!

You get what you pay for, the quality fits the price.

You get what you pay for, the quality fits the price.

I wait an hour after checking in time 3:00 pm to get access to the room, the room floor were filthy, the bath tub was dirty. Not enough personal and a long lane to check in.

I wait an hour after checking in time 3:00 pm to get access to the room, the room floor were filthy, the bath tub was dirty. Not enough personal and a long lane to check in.

The location is old and needs renovation. The bathroom door did not close. everything that was put in the refrigerator came out frozen. The towels were paper, thin.

The location is old and needs renovation. The bathroom door did not close. everything that was put in the refrigerator came out frozen. The towels were paper, thin.

The floor of the room need to be cleaned. My white socks were filthy from walkin on the floors.

The floor of the room need to be cleaned. My white socks were filthy from walkin on the floors.

If you saw the movie girl’s trip it’s the hotel that was a hooker hotel it was a mess fir that money it was a mess it had a 2019 places to visit book OMGoodness

No bugs thank god, first room smelly with cigarette holes on comforters, got my room changed asap second room bathroom was clean but maintenance had to change bath tube faulcet it was broken, beds were cleaner not the pillows stains smh floors dirty they need to invest with a mop, maintenance had to also replace the ac unit blowing out heat in 86 degree weather he was able to fix it. No issues with staff but they need to clean better and replace them pillows sheets and comforters you know better...

i was very disappointed. i assumed that since it was by that it would be nice. it was very very run down. looked dirty, horrible water pressure, outlet strip in between beds didn't work, tv got a few channels, bathroom door would not stay closed. overall bad experience. never ever again!

Need to change filters in a/c units , needs new bathtubs and toilet seats

I booked this hotel by accident, and was intending to book the Best Western next door. Not changing my booking was a huge mistake. When I arrived for check-in, the woman at the front desk instructed me to let them know if I had any problems with the room "within 15 minutes", which I didn't think too much of, and this proved to be my fatal horror movie mistake. After checking in and setting my stuff down, I left again. When I returned for the evening, it was all downhill. I went to take a shower, and there was no shower head. I suffered through my hose-like shower, and then realized there were no towels, no bath mat. After drying off as best I could with the hand towel, I went to charge my phone. I tried all three outlets available, all of which were built-in to the light fixtures, and none of which worked. As a last-ditch attempt to find an outlet, I pulled the nightstand away from the wall were the clock was plugged in, only to discover trash that a previous guest had left behind. Once I was ready for bed and turned all the lights off, I discovered the curtains blocked out less than a majority of the light from outside, which made the room as bright as dawn well into the night. After finally falling asleep, the ancient air conditioning stopped working somewhere along the way and I woke up, hot and irritated.

Was very dirty

Cleanliness

Every Time I Come Here There Is Never A Coffee Tray For The Coffee Maker. This Will Be My Last Stay

Nothing

Wi-Fi was spotty The channels skipped

The location was good, just off the main road and close to a lot of things. As I went to sleep early each night, I heard my next door neighbor's TV as if it were in my room and everyone who walked by my door. Two of my hangers were unusable because they wouldn't come off the anti-theft device. It also seemed like only half the hotel was in use.

Room said non smoking but smelled cigarettes as soon as we walked into the room and for the entire stay.

It was the dirtiest nastiest motel I have ever seen. Asked for a refund and they gave me a portion of my money back. I lost about $200 on it. Would not recommend it to my worst enemy. Not to mention the toilet didn’t flush.

Staff is pleasant having wood floors are filthy shower has all kind of hairs on shower wall bathroom sink leaks all over floor no discount offered for anything towels had somebody else’s hair embedded in it. The bed was nice and comfy.

Great staff

Very nasty dirty and roach invested. Had to sleep in my car for the night

Worst experience and will NEVER BOOK WOTH THEM AGAIN. MY SJEETS AND TOWELS WERE VERY DIRTY. ASKED FOR MONEY BACK AND WAS TOLD NO. IM CONTACTING CORPORATE OFFICE.

Beds had stains on them.. when I went to complain that put me in another room that was worse than the first one.. very uncomfortable stay

They put me in a smoking room then switched me when i told them that i asked for nonsmoking. The sheets were dirty the room was run down, and the door lock did not function properly. The curtain to the room would not shut all the way and you can see inside my room from a certain angle. I will never ever stay at that place.

No way

Everything was dirty

Was easy to get in. The room smelled like smoke when we got in. Room was ok overall. Idk if it was cleaned before hand. Floors were sticky. Checkout was easy

The front desk woman was completely not friendly and welcoming like you would want in a hotel. It took me over an hour to pay for my room because she kept making an issue out of everything. It’s like I’m trying to give you my money, I’m not asking for anything. I’m just trying to pay, but every single thing was an issue. I would not ever stay here again. Also, the housekeeper as I was leaving I had like four cart loads to take to my car cause I’m in the middle of moving and the housekeeper sees me moving all of the stuff by myself and keeps putting her housekeeping cart and linen cart in the middle of the walkway so every time I walked by with the cart I had to move her stuff so that I could get by and at one point, she actually stood in front of me, and instead of letting me go, proceeded to knock on someone’s door several times and have a conversation with them about whether or not they want housekeeping. Completely rude and unfriendly staff the room was disgusting. I would never stay here again.

Everything was lovely

The toilet was clogged so we called to the front desk and they said the plunger that they have somebody else had it an ask if we could wait until the next day a couple hours later we call down again and asked for plunger they said they don’t have it then I asked if we could switch to another room given the fact that the toilet had over flowed so after they accused us of getting a plunger we never had they switched us and that room had the same issue with plumbing but no resolution

Staff refused to check in

Desk/ check in and check out were friendly and helpful. Room furniture and linens seemed worse for wear.

Price was not all that much cheaper than a Courtyard Marriott, (maybe $30) but yet the place was rundown, and definitely catered to more of a transient population

My stay was great the front desk clerk was amazing the bed was very comfortable I slept great.. only thing was the people above me let their child run back and forth through out their room for hours other than that I was comfortable

we saw some bugs on our first night and moved. we bagged up our stuff and only brought essentials in.

Would not recommend this property at all. Would not allow my dog to stay here.

Great place

Dndnxjxj

The staff was nice and professional you just can tell the property is old. The rooms was dirty but u can tell it could have been missed by housekeeper. Refrigerator and the floors and the tub a few pieces of hair in sink. And it had a strong cigarette smell

Noisy and unclean

I am not the guest there, my son is. This is the second time he has stayed at the hotel. He said it is clean, the heating works well, and he likes the layout of the room. It is very close to Coliseum Center where they are a lot of restaurants and shops. The price is great.

most all units are smoked in and not very clean, but the bed is clean and nice. too bad someone was fussing outside at 12:45a. staff were nice and helpful.

Ok

Great

Great staff

Checked in on Thursday afternoon customer service was friendly and fast. Went to my room at first glance looked ok then walked through to the bathroom and then was the problems. Spiderwebs. The bathtub was not clean hair in tube and on on toilet. Went out on Friday morning came back to room only to see room service had been there only because the trash was gone but the bed was not made and only one towel was left and more hair in bathtub after cleaning it myself when Checked in Thursday. Left again Saturday morning and came back that night and no room service at all trash still there and again bed not made over all my stay was terrible. Will not stay there again

Best budget hotel within walking distance of Hampton Aquaplex. Basic budget hotel best described as a "time capsule motel with no frills" This is near other hotels that charge 2x to 3x as much per night. Can also easily walk to nearby restuarants such as McDonald's, Freddies Custard, and Dunkin Donuts. Kroger, Starbucks, Olive Garden, and several others are just 1/2 mile away.

Neighbors were loud. Room smelt of weed. Towels were paper thin

Don't know when floor was last mopped/cleaned. walked from bathroom to bed and feet were black. Spilled a little water by desk and when using a towel to get it up, towel was black and just nasty. And there was no dresser oor chest of drawers to put anything in and also no place off the floor to put luggage or other things. Was a desk that allowed writing space and room for laptop use..

The front desk clerk was very pleasant. However, the room was not so pleasant. I had to check out because of the unlean bed linen and the roaches that was taking over the room.

Bath towels were dirty, bathroom wasn't cleaned.

I love the customer service