Super 8 by Wyndham Hagerstown/Halfway Area

Bad

Second stay at this property. On my first stay at checkout, I notified the staff that the room I was in had a broken TV (tv tilted at about a 20 degree angle) which made it annoying to try to watch, and a faulty receptacle by the bed that would not hold the wall lamp plug so no light by the bed. Ironically, I had the same exact room on my second stay. Nothing in the room had been repaired in the 6 weeks between stays. Also the secondary entrance that has key card access wasn’t working, so you couldn’t easily go from your car back to your room, without going through the main entrance through the lobby. Mostly just an inconvenience that can be fixed. When I reported it, I was told that sometimes it works, and sometimes it doesn’t. LOL

The location! The front desk lady was super sweet and helpful! She was probably the best I have ever had the pleasure of checking and out with at any stay! Give that lady a generous raise! Room was out dated but not a big deal! Still not a deal breaker to stay again!

Very convenient for our needs. Friendly staff. Breakfast had an assortment of items - many microwaveable but good. Coffee 24/7. Quiet since it sits up on a hill away from highway noise - there is a truck parking lot nearby but not a problem from there either. Older bldg but clean. McDonalds within walking distance. Would stay here again.

Everything was good for the price. No complaints

Nono

Very good

Property was clean and updated. Breakfast should have more healthier choices. Such as eggs, healthy cereal, fruit. It was great that it started at 5:30a for us early risers.

Very clean and excellently run. Have stayed there often and will again.

Seemed like a new property. A little off the beaten path but not too hard to find. Lots of restaurants & shopping close to the hotel. Found an EV charger about a mile away. Very clean room & friendly staff. Good selection of breakfast choices.

Great staff. It was very comfortable for us and our fur babies

It was easy access and a good value and great staff It was hard to turn around, and I didn’t like that I had to check in at the desk versus when I use other hotels. I can just use the booking site and do everything through the booking site because when I did the booking site, I was told that I still to check in through the desk.

It was easy access and a good value and great staff It was hard to turn around, and I didn’t like that I had to check in at the desk versus when I use other hotels. I can just use the booking site and do everything through the booking site because when I did the booking site, I was told that I still to check in through the desk.

Worst floor plan ever for a hotel. Luggage carts in lobby, but no elevator to 2nd floor. Only stairs were at ends of hall. Room right above check-in desk but had to go to end of building, lug bags up stairs then walk halfway back across building. Keys locking doors are hit or miss. Guide for television channels list channels that are not available. Front desk was curt. Breakfast was pitiful.

Worst floor plan ever for a hotel. Luggage carts in lobby, but no elevator to 2nd floor. Only stairs were at ends of hall. Room right above check-in desk but had to go to end of building, lug bags up stairs then walk halfway back across building. Keys locking doors are hit or miss. Guide for television channels list channels that are not available. Front desk was curt. Breakfast was pitiful.

Superb

Very good

Low shower head. I'm 6 feet tall, and the shower head was at eye level. I also wish there was coffee in the room so I didn't have to go downstairs.

Close to shopping and restaurants. Easy to find. Low shower head. I'm 6 feet tall, and the shower head was at eye level. I also wish there was coffee in the room so I didn't have to go downstairs.

The room was clean, though the bathroom was not; however, the service and breakfast were very good.

The hotel is clean and the bed was very comfortable. I was surprised at how nice this hotel is.

Exceptional

There were ants in our room, including the bed and I got bit by one. Breakfast is all prepackaged foods to be heated up in 1 microwave. Did not eat breakfast because after killing the ant that bit, I kept feeling like more were crawling on me. Staff just blew it off and was rather rude. Staff at check in was slightly friendlier than morning staff, but had an attitude when I asked to let my husband sign the paperwork because my dominant arm was in a sling and the counter was too high. I specifically did not want an accessible room because I wanted a tub, but we were put in an accessible room. There is also no elevator at this hotel. I chose this hotel based on Expedua reviews and was very disappointed. One plus- the bed was comfortable.

Good

Good

Exceptional

Good

The staff were so friendly and helpful. Everyone there was great. The room was clean and the staff made every effort to accommodate us.

The location is right off the highway and near plenty of food and gas stations The rooms smelt weird

Everything was good but in industrial are

Everything was awesome, except the VERY SMALL toilet seat. A regular toilet 🚽 is VERY helpful as you are aging. May have to consider a handicap room next time to resolve the problem 😊

Room was clean, comfortable, and quiet. Close to venue we were going to. I would definitely stay here again next year!

location has easy access to interstate, rooms clean and parking convenient

Clean. Comfortable bed. Excellent staff. Very accommodating. Large breakfast selection. Great parking. Easy access to I95.

I didn't even stay there because they said that I lived too close to the property. They did not honor my reservation. So I need my money back on my card

Breakfast was adequate.

Hotel is very clean, staff is very pleasant and location was great for my needs. Amenities are somewhat limited but there is a convenience store in walking distance and a mall with tons of restaurants and stores less than a mile away.

Everything was very nice and comfortable. The staff was pleasant and helpful.

Again for the price, this hotel is very good to stay at for just over night. I would recommend if you are traveling and need a place to stay for a night or two

Great location - away from the highway so no noise but easily accessible. Breakfast is good. Bed is comfortable. Good parking. Clean

Five star all the way. Stayed for three days. Staff was great. Clean property. Parking easy.

Denied our stay. Rude and disrespectful. No care or concern for military or their families. Worst hotel experience of my life. The staff canceled our reservation when we arrived. No explanation other than "it's policy". Apparently because I have an ID that's local we couldn't stay, however, we are in the middle of PCSing. I offered to show my orders, she rudely denied. I asked to speak to the manager about an exception to which she replied, "you're not an exception, you're not special". I told her my family and newborn were in the car and we'd been driving all day, that the baby needed to eat and be changed. She said, "not my problem". She gave me a fake phone number to call the "manager" which was just her desk number. She answered and told me again that she won't contact anyone. Disgusting. I'm posting a photo that shows their "veteran parking". Crazy, cause I'm active duty and couldn't even stay. BTW there were about 4 cars in the parking lot. Apparently they hate military so much they would rather be empty.

Coffee could have been hotter. Breakfast was adequate

Nice clean room, pleasant staff, felt secure, good basic breakfast

Loved the breakfast and everyone was very nice. Very clean

Good

For the location and the price of a convenient overnight stay, this hotel met our expectations.

plenty of choices for breakfast and parking lot is huge and safe!

If paying by cash, as we do, bring exact change.

The staff was very pleasant. I would highly recommend Super 8 to anyone

This is a great overnight stay. Rooms are clean, beds are comfortable. The location is convenient. Nearby places to eat and the staff is friendly. Breakfast is ok, coffee is good.

Comfortable bed, great customer services, very nice stay.

Great breakfast.

Front desk is awesome. Room is fine. No issues. Breakfast surprised me. It was great. It was like someone made it (homemade) and packaged it. Bacon, sausage, chz omelet, cakes and pastries. No complaints at all. I messed up my suit shirt and the lady at the front desk got me and ironing board and iron...set it up right there and we chatted while i did it. I'll stay there again.

I waited 10 minutes at the front desk just to be told I couldn’t stay. You can’t live within 65 miles of the hotel. Absolutely absurd!!!

Everything was clean and neat good staff

This was the 4th time i stayed here. Always clean and friendly. Know exactly what to expect. Slightly lower rating due to having to fix running toilet after each use.

Great place to rest your head mid travel

This was such a nice room king bed..clean..loved it..we stay here when we come home..

Place was clean and comfortable, staff was kind and friendly.

Hotel was very clean, staff was extremely courteous and friendly to my family and myself, rooms were clean and tidy, breakfast was great, great place to stay!

No elevator. Definitely a low budget motel

Bonus for the bathroom fan!

Clean, convenient.

Very good stay.

Motel did not honor the reservation and did not refund the payment. Theft.

great!

Everything was fine as it was in previous stays

It's okay

Great staff!

But one thing the hotel need to check from time to time is the Heat AC filters to be cleaned, because they are filled with lot of dust, so I had to remove the filters and clean. Them by my self

Clean room, nice staff, somewhat noisy if you have neighbors.

Room was old. Dirty, bed was terrible.

The room was dirty, had black mold and water leaking from the walls. The manager acted liked he didn't care about the water leaking from the wall. Told me the maid would come clean it up. I could tell this was a on going issue because the floor boards where bent and damaged from water damaged. I demand a refund but was told no. Maintenance finally came up and told the desk attendant to move me to another room. Just like the previous room this room was dirty and had burn marks in the sheets. I slept fully clothed each night. If I had more money to book another hotel room I would have been out of there. This place should be shut down ASAP.

Great room, Great staff. Lady at the front desk was awesome. Coffee was good.

People were nice.. place was great! We’ll be back!

Non, tout était correct sans plus. Pas de fruit au déjeuner

Very thoughtful checkin process. The room was spotless. Above average DIY breakfast. A real value for a comfortable, safe night.

It needs a good deep cleaning. It was too dirty and smelly.

Comfortable beds

N/A

Very good location. Helpful friendly staff. Great price

2nd shift Staff was great..! Friendly and nice..!

Probably one of the worst breakfasts I have had. Everything was precooked and limited choices. Inexpensive so okay for a night

Love they start breakfast at 5:00 although typical breakfast items nothing special

The bed was comfortable

Everything was Ok apart the Ground of the room of which moquette was full of beatles all over the room

Good price, everyone was great. My room near front desk too noisy! I would stay again but would now ask for a different location.

Very clean and updated amenities.

No pool, did not eat breakfast

Need fresh fruit on breakfast bar. Apples bananas

Needed a place to stay for a night as halfway point to home. Didn't expect much but was pleasantly surprised. The staff was very nice. The room looked recently renovated and was very clean. Sheets smelled fresh and crisp. Bathroom was sparkling clean. Bed was extra firm which might be bad for some but great for my back. The wife thought it was fine. The free breakfast was better than some not as good as others but it's free and the coffee was very good. My only very small recommendation is get better pillows. Not a complaint as I slept ok with the ones provided. Overall I would choose Super 8 again.

Check-in took longer. no coffee in room. But workable for the price.

Clean and comfortable rooms. The property is nicely maintained

Check in was quick, room was clean, parking was easy

Every thing was good

norm

Easy Access to i-81, clean, comfortable, friendly staff. Great for overnight stay. We've been staying here for years.

Everything met and/or exceeded our expectations. Will definitely stay here for future trips.

Ashley was outstanding

Quiet, clean no frills hotel. Nice breakfast selection.

Mattresses were very firm and uncomfortable. Otherwise everything was fine

Staff was friendly, room was clean and breakfast was better than expected

Found a roach in the bathroom. Very outdated no coffee make, little tv. Had to check in twice.

This is our go to place to stay when we travel twice a year between Tn. and Ct. It is super conveniently off 81 with a mall and several restaurants nearby

Was nice for what we were expecting and the free breakfast was pretty good too!

Staff was competent and friendly, location was convenient to rt 81 and plenty of places to eat locally

Convenient

I had a nice rood to stay in. The only downer was when I opened the drawer with the lamp on it. Good was that there was actually a Gideon's Bible in the drawer to use. Bad is that the drawer was full of dust! I had to clean it out. The room was clean otherwise.

Nice

The rooms were clean, plenty of towels and staff were friendly

I did not like being on the firat floor where the dogs are kept

The staff was wonderful and the room was clean and well kept.

Nice staff. Warm breakfast and coffee/tea. Convenient location. Although the hotel was very clean, our room was a little musty smelling. Overall, a great value for price.

Staff was great !! The breakfast was not so good but over all very nice place to stay

Nice place

People were very nice and worked hard. Hotel is showing its age, smelled bad, very humid. Room was plenty cold. Not sure I’d stay there again.

ALL the staff were SO nice and cheerful. Everything was clean. The breakfast was very good. There was a peaceful pleasant atmosphere. It was a pleasant stay. Thank you.

I only stayed here one night after a very exhausting day driving, but I was more than pleased at the comfort of the bed, the cleanliness of the room and just about everything about it. The only thing I would’ve preferred to have was a comfortable to sit in and a larger vanity.

It was a good night

I was happy with my handicapped room. Roll-in shower with a shower bench and grab bars around the toilet. Decent complimentary shampoo, conditioner, and shower gel. Small bar soap for both sink and shower. Reasonably comfortable bed with nice pillows. Not possible to block out the light from outside, but I always throw a sweatshirt sleeve over my eyes anyway at home. A better free breakfast selection than I expected. Cold cereal varieties and a variety of muffins. Eggs, bacon (!), sausage, pancakes, and waffles packaged in plastic to microwave. The eggs turned out to be a decent cheese omelet. Coffee and juices. Wow! I used to travel frequently, but not very much in retirement. This is at the top of my list for the Hagerstown area. Easy access to/from I-81 and I-70 - just watch out for all of the semi trucks.

Breakfast was pre made microwave food or a few pre packaged things. Cleaning staff blocking hall with all their equipment at 8:30am. The room was fine but wait till checkout to block the hall

We enjoyed our stay,the staff was friendly and very helpful. Clean and the we had fresh white towels

Ok

Breakfast was in a fridge, we expected a bit more.

The room smelled musty

Friendly staff. Clean room. Perfect one night stay.

First room smelled damp and mildewy, so we requested a new one...the new one was fine, no damp smell, very clean, nice shower

We rented 2 rooms. They were both dirty- hairs in the beds & showers, a dirty facecloth (actually looked like feces- disgusting) hanging on the shower rod that was not removed by the previous cleaning, ashes on these floor, dirty fridge. I doing know how it got such good previous reviews

Its was the nicest cheep hotel around.

Smelt a little odd in the open areas but the room itself was spotless and had no smells or issues. Staff was absolutely wonderful

The woman who checked us in was great. The Super 8 Hotels I've stayed in of late are great for friendly service. The room is spacious. Fridge could fit all our stuff. The TV plays all my favorite channels.

A good value for the price. Room had a weird smell and the outlets are in inconvenient places. Other than that the room was clean, it was quiet, the staff was exceptionally nice, and the bed was comfortable. I slept well and that’s what it’s all about, isn’t it?

Comfortable bed.

Check in and cleaning staff all very friendly and helpful. We had a nice stay first day of our trip and last day on our way back home.

It was decent for the price.

Convenient access to and from I81

Wow, what a gem. Not often i find a hotel run as well as this. Stay included a surprisingly decent breakfast and laundry facilities. Convenient location with plenty of dining options nearby.

The hotel is clean and lovely. The room was clean amd refreshing and my daughter and myself felt at home. The staff was kind and helpful. Its a good thing the management keeps out local people. Which keeps the hotel cleaner and more luxurious. Because the area has a trailer trucks rest stops all over the area. Ans even though the rolm was clean the chair in the room was old amd dingy along with the desk was old and the top wood was peeling off .But other than that issue the property was spectacular compared to many other super 8 hotel's and other. Brand hotela that i have stayed at recently.

Different from most places we stay and a little out dated but clean and the staff very helpful Price was definitely great Breakfast had a lot of choices and longer hours, well stocked After looking at reviews from higher priced hotels we will probably use this hotel again plus it had truck parking Thank you

This was one of the cleanest hotels I’ve ever stayed at. The area is in a truck stop but it was very quiet. The front staff was friendly. I was very impressed for being a less expensive hotel than bigger chains, how nice it was. We would definitely stay again. There’s several restaurants and shopping nearby. Easy check in and check out.

The property was what you'd expect off a highway in Maryland. Saw a small roach in the bathroom but again, roadside motel. I knew what I paid for. Front desk the evening I checked in was super nice. She could tell I was overwhelmed and was very patient. The beds were clean and free of bugs (I checked. Twice). We stopped here on an emotional trip home so I wasn't expecting much and was happy with what I paid for the night. Location was convenient and quiet overall. I would stay here again.

Room was not very clean. Had a strong musty smell

Room smelled wet dog/old carpet

Nice cheap place to stay

Clean safe good location

The check-in, the service and facility was very nice and kept clean. The room was a very large size for their cheapest rate. The only thing that I really didn’t like, and my girlfriend was the bed was just so stiff. I don’t mind for mattresses, but this one was very, very hard. We both woke up with the lower back pain But other than that it was a very nice facility. The complementary breakfast was surprisingly good. They have these beautiful individually wrapped cakes with almost any flavor you can think of and it was so good. I will stay here again. It is a nice location.

Not good experience

Good enough, stayed for a night, didn't sleep great, heading out now

It was quiet and clean. The breakfast was very good

Light unplugged by bed not know until AM

staff check in two wonderful people

It was clean and convenient.

Likes: (1) Wonderful staff. Professional & friendly. (2) Room door access on the inside (safer for seniors or women traveling alone). (3) Nice variety of breakfast food. Dislike: (1) Awful coffee. So weak it was really dark brown hot water.

was convenient to Hagerstown airport

Wouldn't let check in minutes early and banged on door at 8:40 till i answered on multiple night stay.

There were several gas stations and a McDonald's restaurant within very short driving distance (the immediate neighborhood is made up of warehouses and distribution facilities, so not really walkable).

Unbelievable staff. Every hotel sure monitor after these wonderful people

The front desk are all welcoming!

Nice stay

Proximity

The hotel and room were clean and comfortable. Easy access to the highway but very quiet. Close to a wide variety of eating establishments. Large choice of items for breakfast. Everyone was super friendly. Excellent place for an overnight stay.

Much nicer than any other Super 8 I've ever stayed out. Normally don't stay at Super 8 now that I am a bit better off. Only downside is lack of elevator, have to use stairs to get to 2nd floor. Also nice not to have pungent food smell found in many franchised hotels.

Friendly staff. Liked breakfast setup.

For the price it is a good place to stay. Have stayed here multiple times and always had a good stay.

Great value, well-maintained and quiet, very nice shower flow, good-sized room, helpful staff, and a number of breakfast items for one to microwave, such as eggs and bacon, etc., which was something that I hadn’t seen before, but it seems sensible enough asa way to have hot items throughout the morning (I think breakfast was from 5 am -10 am). Plus there were muffins, bread, cereal, yogurts, etc. the hotel is well-marked and just off the highway, so perfect for the short stop that I needed!

Very convenient

Friendly staff, clean facility

We were greeted with a friendly smile. Check in was quick and easy. Room was clean and comfortable. Excellent stay!

As expected

Great place to rest for one night or more!

Hard getting in and out

We give it 5 stars.

They have an app - was texted to me a couple of hours before check in - asking for picture id and all the normal check in questions - vehicle - cr card info etc - took the time to complete it - desk clerk ignored it - made me do it all from scratch - TOTALLY UN-IMPRESSIVE - she was not willing to do anything other than have me complete the paperwork from scratch and then copy my id - Then I received another text to simplify check out - Really ??? Ignored.... Property was totally acceptable - disconnect between the app software and local staff was not!

Lady at the desk was very nice and festive. The room was clean enough for comfort. Next door neighbor was annoying. Breakfast meats in ziploc bags. Never seen that one before. I ate a sausage patty anyways. For the price well worth it. 7.7/10

The motel had a fire and we were taken from our motel for a few hours!

Easy check in check out. They do have the awful square hard pillows. Bring your own.

Very nice personal

Good clean hotel and room. A bit dated but well maintained.

Great staff

Very clean

close to where we needed to be and quiet .

Room was clean and quiet only thing beds were not comfortable

From our greeting at the front desk to staying in one of the cleanest rooms I've ever been in, easily 5☆!! Our room was spacious, the bed was firm, and the pillows were squishy. Loved that there was a recycling bin in-room. We'd stay here again and would recommend it to others.

A lovely surprise for the price! Best free breakfast I've ever had at a motel! Super gracious front desk employees day and nite shift and newly renovated rooms that were clean, comfortable, well-lit and nicely appointed!

The breakfast was pathetic

This is a place we would return to if needed.

Very friendly staff, good breakfast (frozen omelet and burgers microwave)

This was a great property to stay the night. It is by a huge truck stop so everything is geared for people travelling. We did go into Hagerstown and walked the Cultural Trail and visited the Art Museum. Was nice

Had to change rooms cause of a stain on the sheet. Pee on the underside of the toilet in the next room but that’s alright.

Would stay here again

Property is clean and as described.

Stay here a couple times a year. Always an easy check in, easy off of I-81. Decent breakfast