Phoenix Hotel
About Phoenix Hotel
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Ha Giang with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with express check-in or check-out and luggage storage provided by the front desk services. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Phoenix Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Phoenix Hotel. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Enjoy an entertaining evening alongside your fellow travelers at hotel's very own karaoke rooms and bar.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Indulge in the numerous pursuits available at Phoenix Hotel.Treat and spoil yourself by stopping at massage and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities. License Number(s): 0106033936
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The rooms are really dated.
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The bed and sheets were very clean and comfortable A bit old but not terrible.
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Staff was available for a late night check in!
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I stayed here in 2024 before my Ha Giang Loop motorbike trip and came back to do it again this year. It's a great hotel, probably the best in Ha Giang but a little pricey for Vietnam, especially so far north. The swimming pool didn't look clean so I didn't swim.
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Superb
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Exceptional
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The included buffet breakfast was quite good, with Vietnamese and western options provided, including fresh fruit. The room was great; large, clean and comfortable. Excellent value. A quality hotel commensurate with what one would expect in Ha Noi or Ho Chi Minh City. Nice to see a hotel of this quality in Ha Giang. Had dinner in the hotel's restaurant, and do not recommend it. Not good at all. We would have been better served going somewhere else. Had better 'street food' in Ha Noi sitting on the sidewalk. The Phoenix needs to step up their game in the restaurant, at far as dinner is concerned.
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Exceptional
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Very good
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The room was clean and comfortable It said on the site there was a swimming pool and spa, the staff said it was all closed. Also it said there was a gym, this was two treadmills in an empty bedroom and the air con was really poor in there. There was no gym equipment or spa or anything of that sort apart from 2 running machines in a really small bedroom.
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Very helpful staff
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The noisy people in next rooms
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I loved the view from the room I liked everything about it
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Great Hotel All good
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Great central location, and perfect if you're starting or ending the Ha Giang tour
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Pleasant
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Exceptional
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Impeccable service, comfortable rooms, and breathtaking mountain views create a memorable experience. Highly recommended for travelers seeking tranquility and warmth
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Exceptional
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Very good breakfast selection of Vietnamese food. Bed was comfortable and the room had a good view of the river. Very VERY loud location right on the main highway. Our room was booked as non smoking but everything smelled of cigarettes. Checkout is at 12pm but the key is locked out an hour prior so had to be reprogrammed by the front desk. My wife left her jacket in the closet at checkout but it was immediately "not found" by the staff