Greenville Marriott

We did go up and look at the room. It seemed like it was well used and the sofa my daughter was to sleep on did not look clean. The biggest issue was the back door. We left through the back door and it had not been closed properly. Anyone could access through that door and that seemed very unsafe. There is no staff there to keep an eye on things. I personally would not recommend. It is a unique hotel, but needs some upkeep and safety is an issue unless the door has a mechanism to ensure it closes completely.

The location and overall look of the hotel. Our room had no view

Very good

Super Nothing

Cleanliness and customer service

The staff was excellent and the shuttle service was very accommodating.

The staff during check-in were friendly and efficient. They even were able to add my stay to my Bonvoy, since I couldn’t due to my business trip being reserved via a 3rd party.

The bed was amazing and staff friendly and helpful Nothing

Didn't enjoy the lack of amenities inside of room, did not enjoy having to pay for wifi.

We enjoyed our stay with our dog.

Shannon is amazing!!

Great hotel and location. We stay here often for soccer tournaments and games.

Charging $10.00 a day for internet is ridiculous.

Awesome stay. Staff was super nice

Clean rooms, great atmosphere

This is a great Marriott. The only complaint I have is when you’re on vacation, you want to be able to eat and drink coffee whenever and without leaving the hotel. There is no coffee after10am. So, this was disappointing, and food is only served specific times, but you can door dash, so this is the resolution.

Very outdated, could use some renovations

The airport shuttle arrived within 10 minutes of dispatch and the hotel and restaurant staff were very friendly and accommodating.

Bad

Everything

The staff was ABSOLUTELY, ABSOLUTELY AMAZING!!! They were very courteous and helpful when we first walked through the main entrance and throughout our stay!!! Will definitely stay at this location again!!💕💕

Exceptional

Room was very nice. I was charged twice for my stay even though I paid online and it took almost 7 days to refund my money after they finally realized the oversight!

Room was very nice. I was charged twice for my stay even though I paid online and it took almost 7 days to refund my money after they finally realized the oversight!

Location is good. I've stayed here numerous times. The hotel is definitely showing its age. The rooms are outdated. Wall switches are halfway attached, and the carpet and the furniture look worn. The shower was pathetic. There was barely any water pressure. (on the 2nd floor) Not worth the money in my opinion.

Location is good. I've stayed here numerous times. The hotel is definitely showing its age. The rooms are outdated. Wall switches are halfway attached, and the carpet and the furniture look worn. The shower was pathetic. There was barely any water pressure. (on the 2nd floor) Not worth the money in my opinion.

Hospitable staff from the front desk throughout

Hospitable staff from the front desk throughout

No.

Clean rooms and staff is friendly

Clean rooms and staff is friendly

Exceptional

Super strong and overpowering amount of air freshener in the room. I have stayed in this hotel probably 20 times and the deodorizer is always unpleasant but this time it was brutal. Severe headache, barely slept. Perhaps they could have some rooms without the smell. My sinuses are burnt from it.

Super strong and overpowering amount of air freshener in the room. I have stayed in this hotel probably 20 times and the deodorizer is always unpleasant but this time it was brutal. Severe headache, barely slept. Perhaps they could have some rooms without the smell. My sinuses are burnt from it.

Clean rooms, clean facility, issues dealt with in minutes, and a tasty breakfast buffet.

Clean rooms, clean facility, issues dealt with in minutes, and a tasty breakfast buffet.

Everything was GREAT!!

Everything was GREAT!!

Nice and Clean

Nice and Clean

Hotel was nice but dated a bit - bathroom had broken fixtures decor was very dated - dinner in Resturant was ok not great

Hotel was nice but dated a bit - bathroom had broken fixtures decor was very dated - dinner in Resturant was ok not great

very nice

very nice

Nothing Everything

Stay here often. Always great service.

Stay here often. Always great service.

Pretty property They scammed my card and my bank will not refund the money they took.When I tried to talk to them about they texted me a number to holiday inns from desk these scammers have it figured out

Noisy weekend

Good

The excellent staff!!!

Bed was SO comfortable, I slept all through the night!!! Staff incredible especially the girls at breakfast and Adam at the bar.

Bed was SO comfortable, I slept all through the night!!! Staff incredible especially the girls at breakfast and Adam at the bar.

friendly, clean, quiet

Front desk was so pleasant and helpful! Rooms were clean. Housekeeping was great too!

Front desk was so pleasant and helpful! Rooms were clean. Housekeeping was great too!

room was good, staff very courteous

room was good, staff very courteous

Staff was courteous.

Staff was courteous.

When we arrived at our appropriate check-in time, we were told that the hotel was inundated with too much traffic and we would not be able to get into our room for a few hours. This complicated our need to get dressed and ready for a football game.

We traveled here for a gameday, and the facilities were very comfortable for our stay. When we arrived at our appropriate check-in time, we were told that the hotel was inundated with too much traffic and we would not be able to get into our room for a few hours. This complicated our need to get dressed and ready for a football game.

Great stay! N/A

Great stay! N/A

Check in employee blocked two cards for incidentals when it should be one. Hotel is very old, breakfast has very limited choices for the price that you pay which is not included, wifi is not included

Check in employee blocked two cards for incidentals when it should be one. Hotel is very old, breakfast has very limited choices for the price that you pay which is not included, wifi is not included

Staff were friendly and helpful. Breakfast was good. Location was good. The property is reaching a point were it could use a refresh.

Staff were friendly and helpful. Breakfast was good. Location was good. The property is reaching a point were it could use a refresh.

The only negative is that they don't have free wi-fi in the rooms anymore. Otherwise, its always a great stay any time we're in Greenville. Good restaurant and shuttle service are an important and appreciated bonus.

The only negative is that they don't have free wi-fi in the rooms anymore. Otherwise, its always a great stay any time we're in Greenville. Good restaurant and shuttle service are an important and appreciated bonus.

Great option

Great option

NO! Except it would be great to have free breakfast included.

This Marriott is so nice. Very clean and a sophisticated look to it. Every staff member is pleasant and goes the extra step if you need anything. We’ve stayed there several times.

This Marriott is so nice. Very clean and a sophisticated look to it. Every staff member is pleasant and goes the extra step if you need anything. We’ve stayed there several times.

Some loud noises in the middle of the night sounded like furniture being moved right down the hallway.

The double bed was too soft and felt like 0 support.

we enjoyed the bar

we enjoyed the bar

Incredible that no clear information is offered online for the free airport shuttle.

Incredible that no clear information is offered online for the free airport shuttle.

Was locked out of my room because of a dead battery on the lock. Maintenance did a great job and was very polite. However preventative maintenance should be done.

Was locked out of my room because of a dead battery on the lock. Maintenance did a great job and was very polite. However preventative maintenance should be done.

Staff very helpful Young people running in in halls- soccer tournament

nice place.

nice place.

The man who checked us in was wonderful. He gave us special information regarding dining choices and made the trip special.

The man who checked us in was wonderful. He gave us special information regarding dining choices and made the trip special.

We stayed there one night, the next door guests were slamming the door, yelling at partying almost till 1AM. I'm like what's going on at at 4 star hotel. I'm never going to stay in this marriott ever again. Such a bad experience, I did inform the front desk while checking out, how bad it was.

We stayed there one night, the next door guests were slamming the door, yelling at partying almost till 1AM. I'm like what's going on at at 4 star hotel. I'm never going to stay in this marriott ever again. Such a bad experience, I did inform the front desk while checking out, how bad it was.

The staff was excellent and the facility was user friendly

The staff was excellent and the facility was user friendly

Few updates on 5th floor walls need fixing.

I recommend

I recommend

Food

Freindly Staff clean and good value

Freindly Staff clean and good value

Quiet, clean

Quiet, clean

Great location and clean, quiet rooms

The location was good The heat was not working at location

Nice hotel, didn't stay long, just stayed 1 night during a road trip.

Nice hotel, didn't stay long, just stayed 1 night during a road trip.

Great food. Great service

Great food. Great service

The water in the bathroom faucet was coming out brown. Showed the front desk upon checkout. Rooms in need of renovation.

The water in the bathroom faucet was coming out brown. Showed the front desk upon checkout. Rooms in need of renovation.

Great

Great

Horrible. Misty smell, beds small, bugs in bed (not bed bugs). Water main broke while there and we weren't notified. I w brushed our teeth in brown water without knowing.

Horrible. Misty smell, beds small, bugs in bed (not bed bugs). Water main broke while there and we weren't notified. I w brushed our teeth in brown water without knowing.

We had a great time and would definitely stay here again.

We had a great time and would definitely stay here again.

Good location with restaurant and bar. Easy and comfortable public lounging areas.

Good location with restaurant and bar. Easy and comfortable public lounging areas.

Bed broken, mixed communication from staff, ants in room

Great Staff and location. Hotel dated, but clean.

My bag was stolen in the fitness center and while there are cameras in the hotel management would not help me or tell me who stole the bag from the camera footage

My bag was stolen in the fitness center and while there are cameras in the hotel management would not help me or tell me who stole the bag from the camera footage

Very nice

Very nice

staff friendly

staff friendly

Location

Location

Location

Location

.

.

Friendly and quick check-in. Great breakfast

Friendly and quick check-in. Great breakfast

Great time a the NA convention

Great time a the NA convention

easy check in and out, very friendly. comfortable and super clean. bed.. so good! I will stay again. better other I tried in the area! my only complaint- fire alarm 1 am on a bitter cold night at 1 am. I understand? vaping in room....i was exhausted, alarms did their job! we are all safe. I hope those in question understand how many people it impacted, including the team working that night!

easy check in and out, very friendly. comfortable and super clean. bed.. so good! I will stay again. better other I tried in the area! my only complaint- fire alarm 1 am on a bitter cold night at 1 am. I understand? vaping in room....i was exhausted, alarms did their job! we are all safe. I hope those in question understand how many people it impacted, including the team working that night!

all around bad

all around bad

Airport shuttle, clean, impeccable service.

Airport shuttle, clean, impeccable service.

N/A

N/A

Old and not clean!

Old and not clean!

Not enough towels in the bathroom. Never been in a hotel with so few towels. 2 bath, 1 hand towel, and no washcloth. Of course you can call but didn’t feel like it and you shouldn’t have to. Needed water and the vending machine didn’t work, lost my $2. Not sure I would stay again. I ended up carrying my two glasses down the haul to fill them at the ice machine.

Not enough towels in the bathroom. Never been in a hotel with so few towels. 2 bath, 1 hand towel, and no washcloth. Of course you can call but didn’t feel like it and you shouldn’t have to. Needed water and the vending machine didn’t work, lost my $2. Not sure I would stay again. I ended up carrying my two glasses down the haul to fill them at the ice machine.

Very pleased with the hotel! Very clean and the smell as you walk in the door was so pleasant. Staff were very nice! I would highly recommend staying here.

Very pleased with the hotel! Very clean and the smell as you walk in the door was so pleasant. Staff were very nice! I would highly recommend staying here.

The air wasn't working correctly, the bed comfort could have been better. Needs a little upgrading in the rooms

The air wasn't working correctly, the bed comfort could have been better. Needs a little upgrading in the rooms

Great hotel and wonderful staff. Good hotel bar & lounge. Great location and good restaurants nearby.

Great hotel and wonderful staff. Good hotel bar & lounge. Great location and good restaurants nearby.

Very loud group seeed to be having a pajama party in the main ballroom & every hallway in the hotel

Very loud group seeed to be having a pajama party in the main ballroom & every hallway in the hotel

I was here during the power outage due to Hurricane Helene. The staff were amazing, professional and truly made a bad situation more bearable. 6 nights total and every time I had an interaction with staff they were so nice, even though many of them still didn’t have power at home.

I was here during the power outage due to Hurricane Helene. The staff were amazing, professional and truly made a bad situation more bearable. 6 nights total and every time I had an interaction with staff they were so nice, even though many of them still didn’t have power at home.

They gave me a small room with 1 double bed and offered to put a single bed in it, but we didn't accept because there was almost no space in the room for it.

They gave me a small room with 1 double bed and offered to put a single bed in it, but we didn't accept because there was almost no space in the room for it.

Friendly staff , delicious dining options .

Friendly staff , delicious dining options .

We love the elegant charm.

We love the elegant charm.

Very old and out dated. Not worth my $200.

Very old and out dated. Not worth my $200.

The property was well kept and inviting.

The property was well kept and inviting.

N/A

N/A

For the price it wasn’t bad but it wasn’t great. Felt very old and the walls are paper thin. But it is cleaned well and the staff were accommodating.

For the price it wasn’t bad but it wasn’t great. Felt very old and the walls are paper thin. But it is cleaned well and the staff were accommodating.

I really like the hotel, it's practical, the service is extremely functional, very clean and the staff is super polite.

I really like the hotel, it's practical, the service is extremely functional, very clean and the staff is super polite.

Great staff and accommodations. Exceptional customer service.

Great staff and accommodations. Exceptional customer service.

Placed in a 435 - room by stairwell and the door shut and opened several times in the night. Did not sleep hardly at all. Thanks

Placed in a 435 - room by stairwell and the door shut and opened several times in the night. Did not sleep hardly at all. Thanks

The property is an older Marriott but it appeared to well kept. I do think they should do some upgrade to the carpet because the room had a older smell. Overall was a nice stay and within reasonable distance.

The property is an older Marriott but it appeared to well kept. I do think they should do some upgrade to the carpet because the room had a older smell. Overall was a nice stay and within reasonable distance.

The check in went great but we had to change rooms 2x overnight due to bugs on pillow/and clogged standing water in tub when taking shower, no tv services at all during the whole stay because it was raining. Not happy at all

The check in went great but we had to change rooms 2x overnight due to bugs on pillow/and clogged standing water in tub when taking shower, no tv services at all during the whole stay because it was raining. Not happy at all

Breakfast was very tasty! Staff were helpful. There should be signage that indicates that when taking the stairs the door exit at level 1 is an emergency exit only. Fix your elevator!!

Breakfast was very tasty! Staff were helpful. There should be signage that indicates that when taking the stairs the door exit at level 1 is an emergency exit only. Fix your elevator!!

Great customer service and the room was comfortable!

Great customer service and the room was comfortable!

The staff was great at check-in even though it was already Almost 11 PM however Upon check-in, we were told that to use Wi-Fi in our room we would have to pay $9.99 Since we were not Marriott members and we booked through a third-party site but we could use the free Wi-Fi in the lobby not the hotel was represented on Hotels.com that was inconvenient since we had a five-year-old who had been in the car all day and just wanted to watch one of his special shows and play his games on his tablet. Also, we had to change rooms because the floor in the bathroom and vanity area was soaking wet from, what we guess was a leak. Very accommodating and sent someone up with the key and took us to another room within 10 minutes

The staff was great at check-in even though it was already Almost 11 PM however Upon check-in, we were told that to use Wi-Fi in our room we would have to pay $9.99 Since we were not Marriott members and we booked through a third-party site but we could use the free Wi-Fi in the lobby not the hotel was represented on Hotels.com that was inconvenient since we had a five-year-old who had been in the car all day and just wanted to watch one of his special shows and play his games on his tablet. Also, we had to change rooms because the floor in the bathroom and vanity area was soaking wet from, what we guess was a leak. Very accommodating and sent someone up with the key and took us to another room within 10 minutes

i loved this hotel. im 23 and it was my first ever business trip and i brought my brother (19) with me so i wouldnt be alone. this hotel is full of the nicest people i have ever met and it didnt seem like it was just customer service. it was like they really cared about my brother and i. special shoutout to marion and stella and leo.

i loved this hotel. im 23 and it was my first ever business trip and i brought my brother (19) with me so i wouldnt be alone. this hotel is full of the nicest people i have ever met and it didnt seem like it was just customer service. it was like they really cared about my brother and i. special shoutout to marion and stella and leo.

This was a great stay. The staff was friendly and the hotel was very nice. The breakfast was good as well. I would stay again.

This was a great stay. The staff was friendly and the hotel was very nice. The breakfast was good as well. I would stay again.

Very old and is in badly need of a renovation, receptionist was super friendly.

Very old and is in badly need of a renovation, receptionist was super friendly.

The elevator has been broke for months. Extremely challenging to get up to your room or to the lobby. On check out day the staff began knocking on our door at 9am and continued several times until checkout at 11am.

The elevator has been broke for months. Extremely challenging to get up to your room or to the lobby. On check out day the staff began knocking on our door at 9am and continued several times until checkout at 11am.

Nice staff and beautiful property

Nice staff and beautiful property

Very wonderful place to stay

Very wonderful place to stay

Outdated but the location is great

Outdated but the location is great

Very clean

Very clean

Amazing time! We came for my son’s baseball tournament so we’d have a comfortable place to cool off in between games. The pool was amazing! The staff was so friendly and accommodating. I’d definitely stay again!

Amazing time! We came for my son’s baseball tournament so we’d have a comfortable place to cool off in between games. The pool was amazing! The staff was so friendly and accommodating. I’d definitely stay again!

Staff are friendly

Staff are friendly

The ladies at the front desk (Maritza and Alexis) were also wonderful and helpful during our stay!

The ladies at the front desk (Maritza and Alexis) were also wonderful and helpful during our stay!

Wonderful relaxing hotel with great bar/restaurant.

Wonderful relaxing hotel with great bar/restaurant.

Staff was wonderful

Staff was wonderful

No free wifi unless you're a member. Breakfast staff was very unfriendly. Climate control was stuck in 65 no matter the input, but room was nice and the receptionist was polite and friendly

No free wifi unless you're a member. Breakfast staff was very unfriendly. Climate control was stuck in 65 no matter the input, but room was nice and the receptionist was polite and friendly

It was very clean and the people were very friendly and eager to help!

It was very clean and the people were very friendly and eager to help!

Was there on business with an associate staying in another room on another floor. Neither of us had good A/C and the room was too hot to sleep. Can tell this property is dated and need some mechanical updating.

Was there on business with an associate staying in another room on another floor. Neither of us had good A/C and the room was too hot to sleep. Can tell this property is dated and need some mechanical updating.

The signage and directions could be much better leadjng to the lobby and check in.

The signage and directions could be much better leadjng to the lobby and check in.

Overpriced for the condition of the property. It is clean and maintained, but it is a 1990s hotel and it looks like it. Needs some updating

Overpriced for the condition of the property. It is clean and maintained, but it is a 1990s hotel and it looks like it. Needs some updating

They had good service but the hotel seemed a little run down and in need of maintenance. 6 of the 7 pieces of cardio equipment in the gym didn't function at all or properly. I also don't think any hotel should charge for WiFi these days.

They had good service but the hotel seemed a little run down and in need of maintenance. 6 of the 7 pieces of cardio equipment in the gym didn't function at all or properly. I also don't think any hotel should charge for WiFi these days.

I really liked the check in person. She was friendly and had a great, helpful attitude!

The property was away from traffic, making relaxing easy

Very old and grungy. Not many amenities.

The shower didn't keep stopping up and it was pretty much clean.

Drinks a bit pricey at the bar.

The room wasn't very clean. The shower head barely worked and the water was cold. The facility is nice but would probably look elsewhere if I were in the area again.

Good value and location. Very easy to access from main road.

Great room Great staff

Hotel shuttle did not make first trip until 6:00 am - not great for traveling. The restaurant staff were friendly but food was 3/5.

All was well, but cleanliness of the room could be improved.

Not sure why there was a Courtyard Marriott right across the street from The Marriott, but The Marriott clearly was the nicer, higher quality property.

Cleaning needs to improve

Clean, spacious room, well kept property close to airport.

Everything was great , staffs, facilities are amazing.

Stayed one night with a companion as part of BMW's delivery program. The property and staff were excellent. Rick, our driver from the airport, was amazing and super friendly. Dinner at the on site restaurant was delicious. I would definitely stay here again!

Had an excellent time, got me some nice 🍆 from a nice young man there

Very spacious room with internet television to binge my Netflix on and there was a nice workstation for my laptop.

Convenient getting to airport

Large crowds of people were making loud noise all throughout my stay and nothing was done about it.

I love this place. Definitely coming back again.

It was excellent.

Whenever the team and I from @weCleanGarages travel across the country we always prefer to stay at Marriottproperty's as often as possible

In general, my stay was good and the Marriott here was fine. Nice hotel with a decent restaurant and of course close to everything I needed for work. It bothered me a lot that I had to pay for Internet because I signed up through Expedia. I have never had that experience at any hotel before. In addition, the firewalls on my computer were going crazy when I was trying to sign up for the paid Internet. I had to go into advanced options just to get onto the Internet at the Greenville Marriott and they had to connect me with an IT department offsite just to sign in to the Internet. That was a very bad way to start my visit. Other than that, everything was fine. I would skip the restaurant though. It is overpriced, and the food is mediocre at best. The server was fabulous though.

Had to pay an extra $50 a night upon arrival. False advertising about free breakfast

Good breakfast. NIce staff. Clean. Comfortable.

Great