Sheraton Greensboro at Four Seasons

There is a lot of walking at such an event, which is good, but I did rub blisters on both my heels because I was wearing new shoes. One of your kind registration staff gave me two band aids and did so with a smile. Thanks!

Rooms were clean and very comfortable.

Service with a smile great places to eat and drink clean comfortable and relaxed even under construction it was great Didn’t bother me but I know the kids were disappointed that the pool wasn’t there yet but next year it will be awesome

I enjoyed my stay the staff was nice and helpful. My only concern was after we got in the room and left to attend an event in the downstairs ballroom, when we returned to the room the light fixture had fell from the bathroom ceiling in the room. And the screws on the security bar on the door was loose. I wish we could have had a free breakfast. But other the coffee shop was nice.

Spacious room and the food was good

Everyone that works the check in desks have terrible attitudes when asked about anything.

The experience was good.

Location Very unfriendly staff, one told me Thursday is a busy day and there are NO late check outs. Basically lied as another staff member granted me late check out. Even then, very inflexible. No shower option offered either.

Great hotel great location rooms are good size. Always enjoy my stay there.

The commode was too low no grab bars to hold on to to assist with getting up. If someone fell off they would fall next to glass doors and could mill themselves or really hurt themselves.

Very good

This place is very nice but disappointed that was no information given when booking that the pool was being renovated! Big reason why we booked it was for the pool!

Thank you, our stay was wonderful!

Excellent!

Free parking

Pool was closed for renovations. I was never told about this very disappointed

We chose this hotel for 2 reasons. It had a pool and proximity to the coliseum. Half of our family was going to the coliseum for a concert and the other half planned to enjoy the pool. Unfortunately, the pool was closed. Not sure if it was being remodeled, but it was completely torn up. So that was a major disappointment to my 6yr old and when we told the desk clerk we were disappointed, he did not even acknowledge it or apologize. It was however, close to the concert so we were able to drop off and pick up our other family members easily.

clean room

The atmosphere The staff and handling

Very good

Clean and perfect for a night stay

overall, good stay, only thing we disliked were the pillows were flat, not as firm as we would have liked-

Area and cleanliness My room was right by the elevator..little noisy

The amount I pd for my room and then I get there and they said it was upgraded. It didn’t seem like and up grade. Couldn’t see out the windows , trash cans didn’t have bag liners in them. No ice. On the floor We were on the 5th floor. It just didn’t seem right. I would have like to have been on the 18th floor. But to change it after I check in. I paid for tower and that room just seem like dull. I been made my reservation in March. I wasn’t please with the room. It seem like a regular room. Someone made a mistake when the calling that room and upgrade. Seem like the added the breakfast on there for the amount of I had paid for tower.

I wish they had paid breakfast the baby roaches on the bathroom floor when we turned on the bathroom light at night. I informed registration desk when I left.

The beds were comfortable and very clean When booking we should haven been told about the pool renovation

We booked this hotel for their pool but it was closed during our stay.

The staff very friendly and professional. My stay was great and the rooms were clean.

I was disappointed in the availability of food choices. Restaurants on site were not opened late in the evening and room service was not available either. I typically stay at the location where conferences are being held because I travel alone. The fact that I had to leave the property after 9 PM made me think I could have stayed at a different hotel. The overall condition of the hotel and room were great but I will "shop" for other possibilities when I return to the Greensboro area.

The bathroom toilet is too low for tall people, especially if you have back, knees problem. But my stay was good

Very good

No amenities such as pool , or jacuzzi. The facility is a bit outdated and the rooms are small

The cleanliness of the room

atmosphere was really nice. Location to the mall and other places is great. We will be staying again inthe coming year. the remodeling that has been done looks great. Cant wait to see the finished product. Resturants need to stay open to 11pm each night and the Gift shopp

Parking was safe and easy

Convinced

Exceptional

I enjoyed my stay. The hotel was well maintained and tasteful.

Large hotel, lots of people. Overall very good…had to wait often for an elevator.

Room was very clean and the staff was very pleasant.

Exceptional

Pool and hot tub both closed. This was not disclosed on the website. Disappointing.

Pool indoor/outdoor under construction

Clean and comfortable. Pool and hot tub both closed. This was not disclosed on the website. Disappointing.

Superb

Exceptional

Very outdated. All shades of boring brown. Our room carpet had a stain and I tripped over the carpet where it needs to be re-stretched. Our room felt like it was at the end of a never ending hallway. Our room overlooked ugly construction to make it even more delightful. And we’re Bonvoy members too so don’t expect any upgrades. Staff was very friendly but will never stay there again.

Renovated rooms, clean spaces, great gym. They were working on the pool but it’s usually a beautiful space.

This hotel is huge and can be a bit overwhelming when you go in, but there is plenty of staff there to help! The staff is excellent!!! We felt safe while there because there’s always someone walking around checking on things. The room was nice, not big but plenty of room for us. (Husband, teen, and myself). This is our second time staying here, it’s our go to for when in Greensboro.

Very good

This property was very spacious and clean. There were several different options for dining. There were also near by options for dining.

Everything was nice and clean.

No pool. Room did not have a microwave or modern ports to charge phones.

Didnt eat breakfast. the location was perfect The kids were a bit out of hand. playing soccer in the lobby....running playing

Didnt eat breakfast. the location was perfect The kids were a bit out of hand. playing soccer in the lobby....running playing

My room appeared to be cleaned well. There were several options for food in the hotel and parking was free and plentiful.

Exceptional

Clean and comfortable rooms

Pool was closed. 😢

Loved the facility Staff at front desk when checking in didn't seem too comfortable in the position. Honestly, she looked as if she needed reading glasses. Struggled to see the screen and without my reservation number, couldn't find my reservation.

Staff at front desk when checking in didn't seem too comfortable in the position. Honestly, she looked as if she needed reading glasses. Struggled to see the screen and without my reservation number, couldn't find my reservation.

Very good

Very nice room, clean. Check in and out went smoothly! Great one night stay.

Beautiful hotel with a spacious lobby, clean rooms, and restaurants both inside and outside the property.

Hotel room not as big as I thought

Excellent services and professional staffing

Candace (bartender) was an amazing person! Very friendly and efficient.

Everything was great!

Clean room, very good area, lots of food options very convienent location

The hotel was fine, but we were given a room that had an adjoining room, which was closed and locked, but the noise that came through that wall was as loud as if we were in the same room, there might as well have not been a wall between. The beds were pretty hard too, but the hotel was very clean, the shower was hot, and the coffee in the lobby was great. If I were to return, I would ask for a room that did not have an adjoining room door.

Clean, dpacious

Good

Everything was spotless! Great room! Very friendly staff from check-in to bar staff. We will be back

I was told the change was made two years ago. Please update your site(s) for future travelers.

Superb

Superb

Very good

Good

Very good

I always enjoying staying at this hotel. The front desk was very short staffed for such a large hotel. One clerk when I arrived and another came to assist shortly thereafter, although he did not seem very happy about it. Overall, a nice, clean property in a good location, plenty of parking, restaurants and amenities.

Exceptional

Exceptional

Front desk was very rude.

The room and places to eat. Easy and free parking.

The room and places to eat. Easy and free parking.

The place looked like homeless people were staying there when we first got there. Bags and suit cases were everywhere along with trash. Apparently there was an event going on but they had made a mess everywhere on 1st floor. However I will say as soon as they exited the staff were on it cleaning it up.

Very good

Exceptional

An outstanding hotel with an outstanding staff.

Enjoyed the bar and many selections. The hostess at the front desk was very friendly and helpful.

Well equiped room. Quiet. Great location

Fine stay

Superb

Great and friendly staff. Great location. Clean and spacious room! Loved it all.

Great and friendly staff. Great location. Clean and spacious room! Loved it all.

Very nice stay!

it’s pool under construction is not ideal

I loved the property and location. The luxury feel the restaurant and location.

I loved the property and location. The luxury feel the restaurant and location.

Said there was an outdoor pool when booked. Arrived at hotel and told pool was closed and under renovations. Would have been nice to know when booked . Totally misinformed

Both nights, the girls were running loudly through the lobby and up and down the hallways on my floor, creating a constant and disruptive noise. It was difficult to rest or relax due to the ongoing disturbance. I reported the issue to hotel security, and while they did respond on the second night, the situation did not improve in any meaningful way. It appeared that many of the parents were gathered at the bar for extended periods, leaving the children unsupervised. The hotel staff did not seem equipped or willing to manage the situation effectively. I was in town for a relatives funeral service. This experience created more stress than I needed. I also reported my concerns directly to the hotel, but overall, the experience was frustrating and far below expectations. I would not recommend staying here if the hotel is hosting large youth groups without proper oversight.

Great space.. staff is very friendly.. loved my room and proximity to restaurants and shopping!!

Location! Minutes from the concert. Quiet room, comfortable bed, delicious bar food and breakfast! No issues- all good

Clean , large room . The bar had great food and service was excellent. Location is good Although the room was spotless, it was dated I couldn’t fine an outlet to plug me phone near the bed and the desk across the room had an outlet but it was non functional. I had to climb under the desk to find a receptacle. Also all the hotel room doors were self closing and slammed loudly all night . The front desk help seem uninterested in me pointing this out For light sleepers this may be an issue

Recommend Valet

Our stay was okay but on our last night, the hallways were so loud with people. I had to make a noise complaint at 2am. I heard a security guard walking the hall around 4am. I finally fell asleep after that but had a 5am wake up for a dance competition. When I told the front desk at checkout, they basically didn’t care. I have a long day ahead of me and need to drive home tonight after no sleep last night.

Our room was nice, and the blackout curtains did their job which is helpful! The coffee shop on-site is appreciated. There were some issues while we were there though. There was about a 10 person line to check in when we arrived. At night, we got locked out of our room. When we went to the lobby to seek assistance, one staffer didn’t look up or acknowledge us as we waited patiently for him to help us, and another hotel guest just walked right up to his counter space and got help before us. The staffer who assisted us with our key problem did walk up with us to fix our door and get us into our room which was helpful. I could hear every footstep of the guests in the room above us. The trash was overflowing at the cafe when we left to the point that there were drinks that had toppled out and spilled onto the floor.

We traveled as a family of 4. We loved everything about this hotel. Our only drawback was the shower didn't have an enclosure and our exhaust fan didn't work. Other than that everything was beautiful, clean, and welcoming. It's a very popular hotel and the overall energy was good. The beds were comfy and the bedding was soft with high quality sheets. You won't be disappointed.

Yes it was!

Club room was fabulous! Comfortable clean room just a couple minutes away from the arena! Great Stay!

Upon arrival we were meet with a friendly and helpful staff. The room wad clean and orderly. It was ready for our stay. We had breakfast at the Cafe near the lobby and the food was delicious and the service was the best that I have experienced. The waitress was friendly and helped us navigate the menu. She ensured yhat we were happy with our food and came by for drink refills without our asking. This will be my stop everytime that I return to Greenboro.

I thought there was a pool.

The Sheraton at Four Seasons is always clean and staff is extremely friendly and helpful.

The hotel was clean and comfortable, the staff was friendly and the bar and restaurant were a bonus for a quick bite.

Everything was great, everyone was professional . the room was clean.

Room smelled, crowded and loud smelly hallways from the convention

Good, solid business hotel.

i booked a room for one night through expedia. As soon as the booking was made, i realized the date was one day prior to when i needed it. Made for 4.6-4.7 but needed it for 4.7-4.8. i immediately reached out to the hotel to cancel/adjust, but they pointed me to expedia. They reached out to the hotel who said that i would be billed anyway and couldn't be cancelled. this was 10 days in advance of reservation. i continued to press and was told by Expedia that it was the hotel that would not allow a refund or rescheduling. NEVER EVEN CHECKED IN. I NEED A REFUND!!!

Very clean

Guy at the desk was friendly but was not helpful in making adjustments!

Nice

clean room excellent location safe and convenient

Came in late at night after a concert, and one of the gentlemen staff went and got my wife and I a bottle water. We were extremely appreciative!

The staff were professional nothing more. That’s why I rated them a #3. To make a difference, they could have been more warm and inviting. The hotel doesn’t have a hot tub or spa so that’s why I rated it a 3. Plus the pool was down. Not a good look. My room was a large family suite and it was excellent. I would highly recommend it. 🙏❤️

Our stay was very good!! Would definitely recommend this property! Was slight mix up on the room. We booked one with a balcony, but got put in a room without one. They did not make it right. But overall a great stay !

No a single thing. The whole stay was terrible.

Great stay

Bar

They did not provide the king room with balcony that I booked and were unable to fix the issue. Also charged the wrong card before checkin and had to wait 7 days for reimbursement. Not pleased at all. This weekend was part of my husband's 50th bday celebration. So glad that I did not choose to use the hotel event space for the party.

Loved this hotel

10/10 would definitely recommend! Will be returning !

The area and amenities in the hotel. Security and no microwave in the room. Security profiled my spouse and stopped him and asked can he call someone down for you and that should not have happened. If he was curious about him staying at the hotel he could of made general conversation and discreetly get the answers he needed to verify he was a guest at the hotel.

Bar was a little slow. They needed more help but overall a good stay!

I did not like that the hotel place two $418 holds on with my bank account when I prepaid for my room through Booking.com.

Nothing

The doors in-between rooms could hear people beside us clearly

Room were very nice. Clean and the bed was amazing.

Very clean and amazing staff

Great stay.

Friendly staff, very clean property.

I usually stay here often. The hotel is nice with bars and dining. Always clean I stay here often when in Greensboro. They used to be so much more accommodating. The last few times I’ve stayed, i wasn’t met with the friendliness I usually get. The hotel can be very busy; however, they began blocking some of the parking and one or two main entrances (which changed daily) this can make it a hassle and annoying when you’ve walked quite a ways because you couldn’t find parking only to find the door is blocked today that maybe was not when you left. Pricing last two times was also higher (i get supply/demand) however, when the inconveniences are there - it’s not worth the price increase. Also, no pool at this moment as it’s under construction.

Terrible

My presidential suite was very nice. The Joseph restaurant was not open and the other restaurant was just adequate.

My stay was comfortable. The room & property were clean. The hot water was excellent.

Nice and clean hotel. Can be a little noisy in the lobby area. Staff is not willing to help with question they instantly call the manager over if you have concerns.

With the high cost of the rooms continental Breakfast should be free

The property was great! Restaurants on site was a plus. Some of the customer services such as doormen/bellhops were just standing there and not helping at all. Also, we had to have a maintenance person come to reset and adjust our air conditioner which worked for a short time.

The long walk from the parking lot

Hotel was clean but very busy that specific weekend. Everything was fine except for the AC in the room doesn’t cool well. We heard other people making the same complaints.

Great location

Had a great stay at Sheraton!

We really enjoyed our stay!!

Expedia claimed checkout was at 11am, it was at 9 am...

Clean room beautiful views

Staff was very kind!

Clean, close to event center and great price!

Just a wonderful place to stay and very convenient because it’s located close to everything.

The lobby space was beautiful and the hotel's massive area was fun to explore. I do wish they had complimentary breakfast, but the restaurant inside was convenient.

Enjoyed the stay, and the restaurants included in the Sheraton, all staff were friendly.

Yes

Yes

The room smelled fresh and it was nice and clean.

The room smelled fresh and it was nice and clean.

Clean room, comfortable bes

Clean room, comfortable bes

All was great! Staff very personable and room was very good! Only problem was elevator delay.

All was great! Staff very personable and room was very good! Only problem was elevator delay.

Wonderful service.

Wonderful service.

Beautiful hotel

Beautiful hotel

Loved everything about this hotel. Room clean and comfortable. Price was below expectation. Gym was very nice. Restaurant was amazing!!! Location was in close proximity to everything. Excellent staff.

Loved everything about this hotel. Room clean and comfortable. Price was below expectation. Gym was very nice. Restaurant was amazing!!! Location was in close proximity to everything. Excellent staff.

Courteous staff. Found the right room for me.

Courteous staff. Found the right room for me.

Great service! Clean room!

Great service! Clean room!

Convenient

Convenient

We never stay at the hotel again

We never stay at the hotel again

Perfect for a quick getaway.

Perfect for a quick getaway.

Clean nice easy check in and friendly staff

Clean nice easy check in and friendly staff

From was clean just wish the internet was better

From was clean just wish the internet was better

Amazing!! Everything was spectacular!

Amazing!! Everything was spectacular!

Clean, friendly staff, so much to do in the area.

Clean, friendly staff, so much to do in the area.

Beautiful bathrooms

Beautiful bathrooms

Very clean

Very clean

The room was clean and comfortable only downside was the toilet ran all the time

The room was clean and comfortable only downside was the toilet ran all the time

All the above

All the above

Clean room, helpful staff.

Clean room, helpful staff.

Great Stay!!

Great Stay!!

My stay is always enjoyable and the staff is always great. However the last two visits, the WiFi has been unavailable so I couldn't watch my streaming sites. Other than that, things were great.

My stay is always enjoyable and the staff is always great. However the last two visits, the WiFi has been unavailable so I couldn't watch my streaming sites. Other than that, things were great.

Everything was great! Clean rooms, great amenities, excellent location, professional staff.

Everything was great! Clean rooms, great amenities, excellent location, professional staff.

I reserved a room for four nights during the winter storm. The streaming services were not working. Cold air was coming from the windows. I had to place towels against the windows to keep out the cold air. The heat was not working properly. I had to call the front desk for maintenance at least 5 times. I decided to check out a day early. I asked for a refund and was denied. I was okay with that if I could get points for a room. The tall African American female manager thought I was on hold and I was not. I heard her tell the person I was talking to that I am not getting a damn thing. She yelled and acted unprofessional. I called and complained. Later I got a call back from another manager that refund me and gave me points. I have stayed at this property multiple times and I have never had a problem. The Tall African American Female Manager was rude and unprofessional. Everyone else was professional and nice.

I reserved a room for four nights during the winter storm. The streaming services were not working. Cold air was coming from the windows. I had to place towels against the windows to keep out the cold air. The heat was not working properly. I had to call the front desk for maintenance at least 5 times. I decided to check out a day early. I asked for a refund and was denied. I was okay with that if I could get points for a room. The tall African American female manager thought I was on hold and I was not. I heard her tell the person I was talking to that I am not getting a damn thing. She yelled and acted unprofessional. I called and complained. Later I got a call back from another manager that refund me and gave me points. I have stayed at this property multiple times and I have never had a problem. The Tall African American Female Manager was rude and unprofessional. Everyone else was professional and nice.

The suite was clean, the staff was welcoming and the room amenities were nice. Showers were amazing. Suites should be equipped with microwaves.

The suite was clean, the staff was welcoming and the room amenities were nice. Showers were amazing. Suites should be equipped with microwaves.

Over charges, no hot tub, amenities shut down, equipment not working

Over charges, no hot tub, amenities shut down, equipment not working

Excellent

Excellent

Clean room

Clean room

My stay was pleasant and my room was very clean. This hotel needs more elevators to accommodate all of its guest. We had to wait 10 minutes for an elevator. Once we got one we had to pack 11-12 people on it.

My stay was pleasant and my room was very clean. This hotel needs more elevators to accommodate all of its guest. We had to wait 10 minutes for an elevator. Once we got one we had to pack 11-12 people on it.

Doors slam loudly, waking you up. Towels need to be replaced. Other than that, it was as expected.

Doors slam loudly, waking you up. Towels need to be replaced. Other than that, it was as expected.

Great staff!

Great staff!

Yes

Yes

Wonderful stay. Will definitely be back

Not the best but not the worst the tv wouldn’t work at times and we couldn’t get internet to work on the tv our whole stay and asked about it and no one helped us figure it out

Amazing

The hotel was excellent and the staff was very gracious. The room was clean, the bed was very comfortable and I love the location at the convention center, which made is easy to find dining options all around.

Everything!!!

Clean room, friendly staff, and quiet rooms.

The staff there is wonderful. Very helpful, kind and professional.

The room was spacious. Clean. The hotel staff was friendly. The ambience of the hotel lobby was amazing.

I did not stay. This booking was for the wrong week and I made multiple attempts to correct it. The hotel is cancelled the booking and you would not. I will never use your service again. This experience is uncalled for and should not happen again.

I didn't get breakfast.

Very clean. Some construction that made getting I and out hard

N/A

The staff were courteous and eager to assist, contributing to a pleasant experience. Additionally, the overall cleanliness of the hotel was great. This was my first stay at this hotel but it won't be my last. The only downfall was that the hotel bar closed early so there was no place to watch the college games.

My friend and I stayed here for New Year’s Eve, super quiet place. Everything was clean and comfortable, would definitely stay here anytime I’m in Greensboro!

Great service, friendly staff

The stay was very nice. No noise. Staff members were pleasant. Effortless check in! Made our stay a great experience.

Courteous staff. Clean room.

I didn’t even know breakfast was offered. Staff didn’t tell you anything about amenities at check-in.

The room and hotel were beautiful. Pool was closed without any notice when booking. Housekeepers loudly knocked on every door on the floor right before 9am, when we answered the door they said “hello, we were checking if you are still here.” Check out wasn’t until 11 and that was kind of a nuisance. However, lobby staff and the rest of the stay was great!

The stay was great!

The staff and amenities were excellent.

Nice, clean room, comfortable bed.

Excellent

Clean rooms and great staff!

The room was very well maintained and the staff was also friendly

The front desk personnel were courteous. However, no one would help me with my luggage. I ased for a cart, and the bell man reluctantly gave it to me asking to bring it back without offering to bring my luggage upstairs.

Great stay!

Clean room

The name was a bit deceiving. Maybe it’s just me but I saw “four seasons” and had higher expectations. I ended up switching hotels because I was dissatisfied. It’s an older hotel and I’d call it average/okay-not wonderful like the ratings suggested.

Great food at the Cafe. Good bartenders.

Clean room and quit on the floor

Nice but a little outdated

Clean room

Room was very spacious recommendation to eat was great...the resolving door is too fast for a handicapped to walk through...

Fantastic room. Plenty of space. Large bathroom. Lots of food options nearby too.

Check-in was quick and easy. It took less than 5 minutes.

A bit pricey but it was decent

Great staff great room

Room was clean

Everything was absolutely outstanding

I will be staying here again

STAFF DONE EXCELLENT JOB KEEPING ROOM CLEAN ON DAILY BASIS. BELLMAN STAFF WAS GREAT, staff at breakfast was very friendly food was exquisite.

Very comfortable room

I had several issues with my room and not a single issue was resolved by the staff. First, the TV didn’t work (as in it would not turn on). Call the front desk 3 times for help but no one came to fix it. In the middle of the night I noticed bugs in the room and the fire sprinkler in the room just kept rattling (which made it very hard to sleep). I told the staff about my issues early the next morning and all they said was that they would give me a $50 credit and that of course didn’t happen either. Don’t stay here.

Staff was perfect except for the front desk guy telling me there’s no microwaves on the property this morning. To later see a microwave by the lobby elevator. Meaning you have to leave the comfort of your room, to warm up your food? Craziness!! The bed was nicely made but very firm. Not everyone likes a firm bed Sheraton. And then the bathroom towels were dirty luckily we didn’t need them. Still a very nice hotel. But at that price point I expect way better than holiday inn

Staff on the front desk are very professional and nice

I love this place

This is a super nice hotel! Great location.

Nice

Everything was great

Not as clean as I would expect. Previous guest hair left all over the bathroom, wallpaper peeling in the bathroom as well.I went to the Walgreens to grab cleaner for the shower to clean it myself . Dirty stained carpets and old phones that looked like they have been in there since the 80’s. The bed was the only decent thing that I really appreciated. Clean and comfortable!!

Room was clean and comfortable.

Quick check in, friendly staff, welcoming smiles, clean room and very relaxing.

Excellent service in Joseph”s during breakfast buffet!

Super clean everything, staff super nice!! I didn’t get the front desk person on 11/8/25 he had curly hair, but he was amazing with an issue I had! The pool was so great for my girls. They enjoyed it very much. I would give this hotel a million stars!!

All good yes, thank u

In to the check out.

Front desk agent great

OK

Clean room, comfortable temperature of the room, and friendly staff.

Great stay! Clean room, friendly staff, and a good location.

Clean, great staff

Easy check in and very clean

The rooms were cleaned and comfortable. The layout of the hotel was pleasing with many things to do.

Loved it

Everything was clean, and there were a lot of amenities. My only other feedback was the strong smell in and around my room. I also think the whole building looks very outdated.

Fantastic

service

Great room and staff

Clean, great staff, bar had great drinks

Rooms were very clean and spacious. Prime location, doesn't take long to get to your destination. Food and drinks were good as well.

Staff was great. Rooms were clean but a little tired.

Very nice, and clean

Did not use the amentities at the hotel but it had a lot to offer.

The family suite was nice, clean, and spacious. It had two full bathrooms and two rooms. A tiny refrigerator was in the main room. TVs were in both rooms with ESPN to watch football. The second room with the tub/shower wasn't draining properly. The other bad thing was there is no microwave in the entire hotel. We even asked the staff when searching.

Staff was amazing, friendly and efficient, there was enough staff

Clean room, nice facility and very well kept.

Staff was ok.

Rooms were very old and dated.Linens were fresh but towels old….no coffee or anything replenished daily.

Staff was good.

The shower set up could have been better and the soaps were empty

Enjoyed my stay

Nice facility. We were there on a Friday and Saturday night…this was probably one of the most active hotels we’ve ever stayed…lots of raucous parties ie: noise, smells in the halls…good location, but if you want quiet, check other alternatives

Great staff and accommodations. We felt welcome and had a wonderful experience.

we like everything about this property The mattresses and pillows were exceptional We would definitely stay here again if back in the area

All the staff we encountered were very helpful and friendly! I would return in a heart beat! Alex

Not much food option unless you leave the buy

The smell throughout the entire hotel was disgusting. It smelled old and dingy. Will not ever stay here again.

Very well pleased all the way around

Bed a little too firm and pillows a little too soft. Otherwise everything else was good. Toilet in our room made an incredibly loud sound when flushed. Not ever time but when you have to flush in the middle of the night it wakes other person sleeping. Room 1979

Everything went well

Really good location and nice lobby area with restaurant but the room was very dissapointed. Old rooms , no water pressure, rusty everything. Was very hard to shower .I dont think I would come back for this price

I stayed here because it was close to the location I had to get surgery. And my #1 reasoning for picking this hotel was in hopes of having a comfortable bed.. Let me tell you. It was not a disappointment.. The bed was absolutely amazing !! I requested extra pillows and they provided them with no hesitation.. Everyone was so nice there. I really enjoyed my stay. The only thing I wish they had was outside furniture for the balcony. But I was laid up in bed anyways from surgery. My room did not have a microwave. So I did buy a small one from Walmart. ( I asked if it was ok to do so and they said no problem) I got one of the biggest rooms with a king size bed AND a full couch. It was more like home, not just a hotel room.. I was sad to leave when it was time. They also allowed me to do a late check out also. I will definitely come back !!

On the positive side, the bed was extremely comfortable, except for the "feather" pillows were too soft, and I would have preferred stiffer pillows, but I made due.

Room was great and room service was prompt

Rooms were very quiet

Uber distance from the Greensboro Coliseum

Very nice property, extremely large and very ornate and detailed.

I have no complaints about this property.

Accommodating staff Feeling of Safety for women Luxury

nice fitness room huge hotel

Beautiful large rooms

One of the nicest facilities I have stayed in.

Beautiful hotel! Huge with shops and restaurants, looks very professional as well comfortable. Would definitely recommend staying here again.

Good staff. Easy check in. The hotel is outdated, needs refreshing. No microwave in room. Restaurants are good.

Nothing bad to say

Ant infested rooms and staff were not as helpful.

Beds were hard

They did not come and make my bed and freshen the room any of the 3 days I was there till I called them.

I had pay for breakfast when booked my reservation when I mentioned to the front desk upon arrival they checked in confirm that they see it on my reservation but when I went to have breakfast they made be wait for no reason since they didn’t see it on computer I had insisted to the lady that I had pay already so please check with front desk she say yes is all good but while walking out of the restaurant some one was chansing me like I’m a criminal

Super nice and well kept. Smelled amazing when you walked in. Wish we had more time to check out the restaurants in the hotel. Cafe express was delicious!

I did expect to have champagne in my room as I requested as it was a special occasion but that did not happen other than that my stay was perfect will be visiting again soon.

Beautiful

Had a great stay

This hotel was one of the best I’ve stayed at in this area. We visit frequently as we have a child attending HPU. It’s convenient (only about 17 min to the university), clean and the staff are friendly and pleasant. There is a bar in the lobby which we enjoyed. We didn’t make it to the pool, but saw a beautiful sunrise from our room. We will definitely stay here again!

I did not like that the “queen” beds were so small. They were actually a little bigger than a twin. They did not fit two people comfortably. With highly recognizable and long standing names such as Sheraton and Four Seasons the bed size was a disappointment. It would have also been nice to have had a microwave in the room. And our in-room phone was missing the extension cord. It could only be used with the speaker on.

We did not like the shower, the shower door only covered half so no matter how careful we used it, the water would spill out and pool into a large puddle in the middle of the floor. Also the Ac/heat thermostat was functionally useless. Setting it to any degree made Zero difference hot or cold. Go to bed freezing wake up in a literal pool of sweat. Take a shower to clean off then mop a puddle off the floor.

Room was nice and clean I didn't like the view from the balcony

Always reliable. Courteous staff.

I first stopped by the front desk to ask for help in extending my stay; the associate told me they had no more rooms as there was a soccer tournament in town. I went up to my room and logged in to find that there were rooms available. I chose the wrong date and immediately called the customer service line. They booked me a room for the night that I was asking for but the hotel would not refund me for the accidental date.

Room was clean, and had room service everyday. Quiet and a very enjoyable stay.

The hotel was very nice and rooms were clean. The hotel was very active with people going and attending different events. We had the best time with our daughters attending a concert at the Coliseum which was very close to hotel.

Super clean and quiet.

Very helpful staff!

Although my stay was for only one night it was top class. The room had a beautiful view. The bed, space and bathroom were on point.

Pool pretty crowded. There was a tournament there and kids were running and rough housing. Other than that the hotel was amazing.

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The entire experience was wonderful!

Very clean and elegant. The rooms were spacious and up to date.

An excellent stay in this sprawling and meticulously maintained hotel.

Beautiful clean property with friendly helpful staff.

I would stay there again.

Great hotel

A ok

Staff were courteous and accommodating.

The walk in shower. Everything else

Very pleasant stay

Great staff!

Excellent Stay

Very nice hotel. Comfortable bed. Amazing bar

Didn’t use the restaurants but will do so next time bed was comfortable and room was clean

Great stay as usual! Always out go to when visiting our Aggie!

Excellent bedding and comfortability

What concerned me most was the possibility of faulty equipment. I repeatedly asked for a maintenance professional to inspect the smoke detector—to check the battery status and confirm it wasn’t expired or malfunctioning. I simply wanted to ensure there wasn’t a false reading or missed emergency. Despite multiple requests, no one ever came, and I was told no staff was available. If there truly was an indication of smoke, why didn’t any alarm go off to alert me? This raises serious safety concerns in addition to poor service. As a guest, I’m highly frustrated. I will not be returning to Sheraton Greensboro at Four Seasons and am disputing the charge through my bank. I hope management reconsiders how they handle these situations. Until then, I will take my business elsewhere.

My only issue was there was no microwave in room or in lobby area

Overall I enjoyed my stay. I love the amenities that they offer; pool, gym, bar and restaurant. The location was good. Near a mall, and lots of restaurants in the area. My room was average, no complaints about it. I'm sure they have better rooms than the one I chose.

Clean nice quiet and beds were very comfortable staff was very friendly and inviting.

Convenient of the restaurant, the only thing I really hate was the sheet wasn't hydroallergic friendly.

Was able to get late checkout. Was very accommodating

Huge and expansive great location.

Gentleman who checked me in was excellent. I reserved connected rooms for my brother and I and it was a very pleasant and professional service. Extremely helpful and the facility is excellent.

Everything

I didn’t get to use the pool because of inclement weather, but it looked very beautiful. I’d absolutely stay here again.

We just checked in and I recall booking a room with 2 queen beds and a couch that turned to a bed as well. I paid extra for 4 grown men as they are celebrating my husbands 60th bday ands 2 days at the Wyndham. They called and are in a tiny room with 2 double beds. Smh

Bef comfort good

Great service!

The stay was great, in a great location for shopping. I regret breakfast wasn’t included in the package

Very clean

Great

From the time I entered Sheraton, it was amazing. It was so clean so spacious. Everything was easy to find. The staff was very, very helpful and friendly. It was my son‘s birthday and we picked the exact right place to celebrate it. I will definitely be back for my birthday.😁❤️

The Sheraton Four Seasons is an amazing hotel! We will definitely stay there again.

Needs updating

Nice hotel and very clean. I wish the counter in the restroom was longer.

Lovely stay, beautiful room and nice pool. Would have been good to have valet parking.

Overall decent, very outdated.

The hotel is old and out of date. The room and AC were smelly. We had to turn off the AC and just left the balcony door opened. Room was not very clean and the towels in the room had white particles. Staffs were not friendly. We booked our room with 2 breakfast included. But the Cafe denied and had my pregnant wife run around to the front desk to check and confirm. Very disappointed.

The Presidential Suit was grand. And the complementary breakfasts was great.

The breakfast was excellent but expensive. There are no lite breakfast options.

Walked in the lobby and it smelled amazing, l have a super strong nose so smells matter to me, and the lobby was very clean and I was able to check in quickly. The room had a little of a musty smell but it wasn't bad, more of a room that hasn't been used and was shut up with little to no air flow. The room was clean, but the bathroom did have some mildew and it's most likely due to the fact the glass doesn't go all the way to the wall and there is wallpaper. It's also only a rain shower head. That's cute estheticly but realistically I dont want my hair to get wet every shower. There is also no ventilation other than the built in one from the hvac so it gets very steamy and humid in the bathrooms. Also just something the hotel might want to fix, there are no temperature labels on the faucet so you can easily turn it up wayyyy to hot where it is scolding and it does get very hot without realizing youre on the hottest setting. Our sleeping experience was TERRIBLE, first the bed was a full size bed. I'm sure that's not a big deal to some, but I booked a room for three people myself, my husband and our daughter. This is the very first time I've stayed in a hotel and it wasn't either a king or queen sized bed. All night we were fighting to keep in the bed as too adults who don't usually sleep on such a small bed it was very annoying. I didn't know realize when picking a room with two beds and it stated double, they meant two full size beds not just two beds in the the room.

Your showers are overhead. Most Black people do not like getting our hair wet. You do not offer shower caps. You designed the hotel without considering ethnic and cultural differences. That is disappointing. You can easily correct this my making sure all room have more than one shower cap.

I loved that the pool has an indoor and outdoor section.

It was a great experience only thing we didn’t have a microwave

Everything was good! The room was clean and the atmosphere was wonderful as well.

Nice, clean rooms. Amazing staff. Location is awesome.

Stay was perfect for college orientation for my daughter.

Very busy hotel.

Hotel was busy with soccer kids but it did not negativity impact operations. The lobby bar and restaurant wait times were minimal. Hotel was clean. Room was comfortable (pillows were too soft for me though). Housekeeping was great.

Very clean. Hotel is very big, but pool cannot accommodate the size of hotel. Need a bigger pool. Laundry was broken. We were there with thousands of others for soccer, and no working laundry

My check in experience was terrible because of Expedia had not sent the virtual card to the hotel for my payment. This payment was taken out of my account weeks prior to my reservation. Need to be contacted by Expedia

Hotel is nice. Food is good, but do not leave anything behind. Housekeeping will give you the run around, they promise you someone will call you back, and no one returns the call. You have to keep calling to remind them your are waiting for assistance, only to be told again someone will call you... 5 days had past since my stay, and no one returned any of my calls, as I write this review I still wait.

Property is old With bad “facelift” Pool deck extremely uncomfortable on feet Only one bar Restaurants hours No room service

Elevator situation, smh

I was told at check in that breakfast was included. I was just informed that it’s not,and the hotel has a bunch of new employees,giving misinformation. Guest service then transferred me to front desk manager to help with this issue. Went to messages,that were full ,and couldn’t leave a message or talk to anyone for assistance.

This hotel was remarkable upon our arrival on Friday. The bellhop made sure we were settled in our room and even parked our car for us! With us being mobility challenged, they went out of their way to make sure we were comfortable.

My only complaint is that the Joesph’s restaurant is just a buffet and no bar. Last year we had fancy dinners and a drink. The food is still very tasty and the space has a wonderful atmosphere. Skylight cafe is terrific for breakfast and dinner as well.but it’s a fixed menu. Even though located next to the bar, they have a limited adult beverage menu. After dinner you stop at the bar.

Everything was clean, fresh and cool!

Really enjoyed our staycation. Property was really clean comfortable. There were a lot of children in the pool this particular weekend so we didn’t get to enjoy that but overall great stay.

Pool ✅ Clean room ✅