La Quinta Inn & Suites by Wyndham Greensboro Arpt High Point

On the second day, housekeeping didn't make the beds or empty the trash and no clínex. The scrambled eggs for breakfast were burnt, and the sausages patties tasted awful. We do not recommend the breakfast at all. The location is ok, gas stations nearby.

The rooms were not clean. Our A/c had drink stains all over it. Looks like renovations were being done and this should have been noted on their website. The sheets on one of the beds was stained.

I understand that hospitality work can be stressful, but guests should be treated with courtesy and respect. A simple greeting and a willingness to answer questions would have made a significant difference. The rest of my stay was fine, but the poor customer service at check-in left a negative first impression.

Exceptional

A place to stay Smoking scent in the hallway

A quiet, comfortable stay!

Passable

Very clean and spacious room! Plenty of parking and the staff are friendly.

Very good

Close to family Some renovations were done but other things lacking shower head not working well, low water pressure, tear in curtain, sagging sofa with multiple stains

Close to family Some renovations were done but other things lacking shower head not working well, low water pressure, tear in curtain, sagging sofa with multiple stains

I wanted to buy a soda and a candy bar. When I tried to play with a $20, the desk clerk said “Don’t you have anything smaller?” When I said I didn’t, he said “How about a credit card?” When i said no, he said “Well, if you can find a $10, that will be better.” So I got change from another traveler and, when I went to pay for my things, the desk clerk pulled out a cash box with plenty of change in it! My sister was told her room wasn’t cleaned “because you had electronics out.” In the lobby, loud music played continuously…so you could barely hear someone sitting just across from you. Asked for butter for the waffles, only to be told “We have to wait for it to come in…it’s a supply issue.” Really? Then they ran out of forks! Overall, a very disappointing stay and not what I’m used to at La Quinta.

The customer service was great! Everyone was smiling and happy to help with all our needs. The breakfast was decent but could be better. Overall, the stay was comfortable and my daughter loved the indoor pool! The floors are definitely in need of a deep clean inside the rooms. I could not walk barefoot in the room. The carpet in the room is very sticky and I think it would be better to just have the laminate flooring VS having the rug under the beds.

The floors are definitely in need of a deep clean inside the rooms. I could not walk barefoot in the room. The carpet in the room is very sticky and I think it would be better to just have the laminate flooring VS having the rug under the beds.

Rooms clean, staff helped us get side by side rooms on a busy weekend, breakfast had a solid breakfast instead of just waffles. Indoor pool was very small and not adult friendly because of no seating, echoes and noise but the kids loved it anyways. One of our rooms had poor water pressure and the screen was off the sink, which no one came by to fix over our 2 day stay. Overall a good stay.

Clean room

The breakfast was supposed to last till 10. We got down there about 935 and there was no food. It was pretty dirty down there. I just think the guy got overwhelmed and needed another helper cause it was a weekend and they had every room booked, but if you advertise serving breakfast to 10, you should still have food there. The location was OK for me. It really didn’t matter. What we didn’t like was me and my husband both got our arm messed up on the door latch, and we did report it other than that the staff was really good and you know the room was half clean. The floors were dirty, but the bed was good yeah that’s about all I can say and I hope where I messed my arm up. Doesn’t leave a scar.

Superb

The breakfast was supposed to last till 10. We got down there about 935 and there was no food. It was pretty dirty down there. I just think the guy got overwhelmed and needed another helper cause it was a weekend and they had every room booked, but if you advertise serving breakfast to 10, you should still have food there. The location was OK for me. It really didn’t matter. What we didn’t like was me and my husband both got our arm messed up on the door latch, and we did report it other than that the staff was really good and you know the room was half clean. The floors were dirty, but the bed was good yeah that’s about all I can say and I hope where I messed my arm up. Doesn’t leave a scar.

Clean area, rooms, building was overall clean. Easy free parking infront. Loved the indoor pool and free breakfast!

Exceptional

The room was clean and updated. The staff was professional. The breakfast was excellent and had a lot of choices.

Exceptional

Very clean quiet nice area

Exceptional

Shower misted (restrictors) limiting water flow... very difficult to wash hair.

Everything

This is a nice hotel for our quick overnight stop over while picking our daughter up from college. It has all the basics we need.

The staff were great and helpful! The gym has everything you need. However, we did not see any towels available (same way at the pool) but if you ask the staff they get you some right away. The breakfast looked good, but I only grabbed a banana and it was not the freshest, and if anyone knows bananas, they ripen really fast, so hard to fault that. Over good stay for the price! It was about 15-20 min from Wisconsin Salem!

Superb

Exceptional

Location and ease of check-in

Location and ease of check-in

⸻ The best part of our stay was definitely the parking situation—it was convenient, easy to access, and made coming and going stress-free. Unfortunately, the rest of the experience was very disappointing. The water in the bathroom never got hot and remained lukewarm the entire stay. Cleanliness was a major issue—there was dog food under and beside the couch, and the shower had noticeable hair buildup, including large clumps that had to be removed. Even more concerning, there appeared to be black mold around all four sides of the shower. We also noticed signs of termite activity, including what looked like swarming termites and visible termite damage under the window in the room. To top it off, there were dead wolf spiders in the corners. Overall, aside from the parking, this stay did not meet basic cleanliness or maintenance expectations.

Modern hotel , quiet location Fan in ac ran continuously

Good

Its a clean hotel and service is good. Breakfast was fair.

Exceptional

Passable

Newer property with good parking. Well maintained. In a office park so no access to any shops or restaurants without driving.

This is an excellent hotel and we enjoy being at the LaQuinta every time we stay. The staff is great and the cleaning staff does an excellent job keeping the rooms, lobby and hotel clean.

This is one of our favorite places to stay. Very nice and clean and comfortable. The staff is always nice and the breakfast is delicious.

This is one of our favorite places to stay. Very nice and clean and comfortable. The staff is always nice and the breakfast is delicious.

Great Place Overall and No Complaints

Breakfast meats not cooked. Staff very generous with not closing door shut straight at time stated which helped a lot when running slight late. Really appreciate those employees.

Breakfast meats not cooked. Staff very generous with not closing door shut straight at time stated which helped a lot when running slight late. Really appreciate those employees.

The room was clean.

Size of room

The pool was nice Size of room

Friendly staff, updated decor

Stayed here for a visit with my teen to HPU. It's only about 15 mins from the college and we loved the room. We both agreed the breakfast was the best of all the hotels we visits during our college tour week through SC,NC, and VA.

Close to our son's school The manager was no help, unprofessional, rude and disrespectful. Myself, family and guests will never stay here again. There are plenty of hotels in the surrounding area and I will more than happy to stay somewhere else other than this place!

The manager was no help, unprofessional, rude and disrespectful. Myself, family and guests will never stay here again. There are plenty of hotels in the surrounding area and I will more than happy to stay somewhere else other than this place!

Breakfast wasn't stocked well.

Gym was great, room was clean, quiet property

Everything was great thanks!!

Comfy bed. The carpet was stained in some places. Lots of parking and not a bad drive to the airport.

Loved the staff here!!! Nothing!

The breakfast was fine. They didn't have any fruit which isnt a complaint but it would of been helpful for my athlete who couldnt eat heavy. The room had a slight odor but probably because someone was warming up food in the vicinity. Overall it was fine and will stay again.

Everything was great except for the lumpy mattress.

Room was clean Room was very small, clear glass shower doors

The staff service was really good.

Very well maintained, allows pets, good food and excellent staff!

Very nice staff

The location Room needs to be updated and cleaned properly

Wish that the indoor pool was heated because it was ice cold but I guess it is common in NC to not heat an indoor pool.

This property was quiet and super clean. Staff waa friendly and breakfast was delicious. The first hotel I stayed at that offers all Dove products which I greatly appreciated. Definitely would stay again!

Clean room, great staff but we could not utilize the pool because it was too cold.

The indoor pool was like an ice bath. Our kid was so excited to swim but couldn’t because it was so cold

The breakfast was good The pool was freezing cold that was disappointing there was mold in my refrigerator it could have been cleaner in the room The staff acted as if they didn't even want to be there

Staff was incredibly friendly. Everything was clean.Very welcoming to pets. Mattress was super comfortable

It was a beautiful property. The room was spacious comfortable, and had anything that we needed. There was no nighttime monitoring of guests who were overly rowdy and kept everyone else awake. We were in a situation that the partying started about one and continued until five in the morning. Being too senior women, I did not feel comfortable, leaving the room to either confront the situation or to call attention to myself. I think the night clerk should at least use the elevator and check the noise level on the floors, or have cameras to pick up what is happening. We got absolutely no sleep at all.

Stayed for 2 nights , very friendly staff and the rooms are as described and pleasant

Great customer service, very clean and business friendly

I am sorry but the room was dirty, I can believe the bathroom have a pee and I see a plastic trash on the closets, no conditioner like somebody take away whole battle. Honestly this time was really disappointing 😔

The indoor pool was freezing

The staff was nice, friendly, and welcoming. The complimentary breakfast was very good. The property was not bad. The biggest area of improvement was the shuttle service. The shuttle service is handled by another company and communication between the hotel, shuttle service, and customer needs to be improved. The property should connect the customer with the shuttle service directly and explain it is not operated by La Quinta Inn. Without the shuttle service issues, I would give the property a 3.5 rating. Also, the one vent in the bathroom was very dusty/dirty and the closet door could not open all the way because the floor may have shifted.

The bathroom wasn't cleaned well at all. There was coffee stains all on the counter. There was stains on the top blanket. The water pressure was extremely low the water didn't get really hot.

Room was dirty and supplies not stocked

It’s very clean and comfortable and affordable. And the morning breakfast is definitely good

Great stay

So nice so clean! Friendly staff! Water is little in the bathroom sink

Even with construction it was amazing and staff was all nice Nothing it was amazing

Everything Nothing. It was lovely.

They don’t tell you this but there is a 24-hour notice if you need to use their shuttle service. They didn’t tell me when I reached out to ask about a shuttle nor did they ask me at check in if I’d need a shuttle the next day. The water pressure in the shower is terrible and the water temperature never got more than lukewarm.

The room was nice and clean. The staff was very profitable and helpful. Didn't stay long enough to enjoy the amenities. Will stay here again.

Water was mildly cold, lobby area under construction, we found a spill in the floor that had been mopped badly with no safety signs.

Water was mildly cold, lobby area under construction, we found a spill in the floor that had been mopped badly with no safety signs.

Staff,Clean room and breakfast.

Staff,Clean room and breakfast.

Under construction, only trickle of water will room! Not clean

I would like the Quinta has a Pool, to stay more fun.

I would like the Quinta has a Pool, to stay more fun.

It was quite not loud.

nice clean room

nice clean room

Excellent courteous staff

Excellent courteous staff

Hotel and room were clean.

Hotel and room were clean.

Wonderful!!!

Wonderful!!!

The room was clean, and had everything I needed. The breakfast was perfect and had a good selection.

The room was clean, and had everything I needed. The breakfast was perfect and had a good selection.

Easy check in and out

Easy check in and out

Kept awake all night due to loud music, hotel staff said there was nothing that could be done.

Kept awake all night due to loud music, hotel staff said there was nothing that could be done.

We stayed at this location some time ago when it had just opened. Overall the facility is nice and clean, but the room and most noticeable in the bathroom needs a deep cleaning of the floors and floor trim board and new caulk in the shower. There was even a floor tile in the bathroom that was sticky up near the door. Room 301

We stayed at this location some time ago when it had just opened. Overall the facility is nice and clean, but the room and most noticeable in the bathroom needs a deep cleaning of the floors and floor trim board and new caulk in the shower. There was even a floor tile in the bathroom that was sticky up near the door. Room 301

Room was fine, though insulation between floors was lacking. Although hotel seemed at 25% capacity, they checked someone into the room above us at 12:30 a.m. When I called front desk to let them know waking us up was not appreciated, they asked "what's the problem?". I didn’t bother callling again a half later when kids were running through the hall. My wife talked to manager next morning, who offered no apology, nor even understanding of the problem. That's all we had hoped for. Nope.

Room was fine, though insulation between floors was lacking. Although hotel seemed at 25% capacity, they checked someone into the room above us at 12:30 a.m. When I called front desk to let them know waking us up was not appreciated, they asked "what's the problem?". I didn’t bother callling again a half later when kids were running through the hall. My wife talked to manager next morning, who offered no apology, nor even understanding of the problem. That's all we had hoped for. Nope.

Breakfast

Breakfast

The room was not clean at all and when I was shown a different room it was just as dirty I had to leave and it was a very big inconvenience since it was late at night already and had been driving for hours. I do not recommend staying here at all!

The room was not clean at all and when I was shown a different room it was just as dirty I had to leave and it was a very big inconvenience since it was late at night already and had been driving for hours. I do not recommend staying here at all!

Very friendly and very clean.

Very friendly and very clean.

The property was well maintained...the staff was polite. My room was awesome. Really enjoyed our stay...if your in the area it's a most stay.

The property was well maintained...the staff was polite. My room was awesome. Really enjoyed our stay...if your in the area it's a most stay.

Staff

Staff

The staff was excellent

The staff was excellent

TWENTY FIVE a night for a dog is over-kill. Price gouging.

TWENTY FIVE a night for a dog is over-kill. Price gouging.

Very clean, huge room. Dove soap, not generic. Breakfast just so so.

Very clean, huge room. Dove soap, not generic. Breakfast just so so.

Breakfast poor, out of most items and not restocked. Room dirty and towels stained. Faucet not working

Breakfast poor, out of most items and not restocked. Room dirty and towels stained. Faucet not working

Very pet friendly. Breakfast was terrible, nothing in stock

Very pet friendly. Breakfast was terrible, nothing in stock

Staff member was very friendly. Hotel and room were clean and comfortable.

Staff member was very friendly. Hotel and room were clean and comfortable.

Room was spotless and staff was amazing

Room was spotless and staff was amazing

Not very friendly staff. Free breakfast was until 9am and they literally shut the doors for access a few minutes before. They put me in a room next to someone who had multiple pets and the barking kept me up majority of the night, that paired with a bad AC unit that made loud compressor noise all night (I had thermostat on off - unexplainable) Next morning for check out, I asked for a courtesy late check out (one an hour), and lady was nasty and adamant “No! We can’t do a late checkout!” HOTEL WAS MAINLY EMPTY! Very disappointed on my experience at this hotel.

Not very friendly staff. Free breakfast was until 9am and they literally shut the doors for access a few minutes before. They put me in a room next to someone who had multiple pets and the barking kept me up majority of the night, that paired with a bad AC unit that made loud compressor noise all night (I had thermostat on off - unexplainable) Next morning for check out, I asked for a courtesy late check out (one an hour), and lady was nasty and adamant “No! We can’t do a late checkout!” HOTEL WAS MAINLY EMPTY! Very disappointed on my experience at this hotel.

The juice machine was out of order at breakfast and the only option was paying $4/bottle at the front desk.

The juice machine was out of order at breakfast and the only option was paying $4/bottle at the front desk.

First, I do not like the "modern" look with fake tile floor. The construction was subpar. The bathroom floor drain cover was simply laid on the floor, and slide across the floor if it was stepped on. The sink faucet was loose and flopped about when used. The room return duct and fan was put in the bathroom but would suck in the shower curtain. Moreover, it was noisy all night. The shower was poorly designed. While I like a walk in shower, there was no ledge to prevent water from running into the rest of the bathroom. The room heater was also loud. Would I stay there again? No

First, I do not like the "modern" look with fake tile floor. The construction was subpar. The bathroom floor drain cover was simply laid on the floor, and slide across the floor if it was stepped on. The sink faucet was loose and flopped about when used. The room return duct and fan was put in the bathroom but would suck in the shower curtain. Moreover, it was noisy all night. The shower was poorly designed. While I like a walk in shower, there was no ledge to prevent water from running into the rest of the bathroom. The room heater was also loud. Would I stay there again? No

Yes ! I like the location and rooms and the showers. It's my quiet get away 😜

Yes ! I like the location and rooms and the showers. It's my quiet get away 😜

Na

Na

Room was clean, check in was fast, staff was friendly

Room was clean, check in was fast, staff was friendly

Great

Great

Only downside was no shuttle to airport and the sink in bathroom barely worked. Bed was comfy and breakfast was hot.

Only downside was no shuttle to airport and the sink in bathroom barely worked. Bed was comfy and breakfast was hot.

Booked a reservation and got there they told me they sold the last room even after I reserved and payed the lady at the front desk didn’t have any concern at all and I drove from Georgia

Booked a reservation and got there they told me they sold the last room even after I reserved and payed the lady at the front desk didn’t have any concern at all and I drove from Georgia

Cons: No 2-queen suites with sofabed, pool is very small and cold, staffing was limited and mostly on their phones, breakfast was the exact same from day to day

Cons: No 2-queen suites with sofabed, pool is very small and cold, staffing was limited and mostly on their phones, breakfast was the exact same from day to day

The room was initially fine, but anytime someone you just shower or the toilet sewer gas would come out from the cleaning port next to the bed. I can also hear a drip behind the wall most of the time. The sink pressure in the bathroom was barely a dribble, even though the valves were turned up.Maybe it was because it was one of the last rooms upstairs and the pressure was low. Spoke with the front desk they were polite, but they were completely booked, so there was no options.

The room was initially fine, but anytime someone you just shower or the toilet sewer gas would come out from the cleaning port next to the bed. I can also hear a drip behind the wall most of the time. The sink pressure in the bathroom was barely a dribble, even though the valves were turned up.Maybe it was because it was one of the last rooms upstairs and the pressure was low. Spoke with the front desk they were polite, but they were completely booked, so there was no options.

Nice staff, clean rooms, newer hotel so nice amenities.

Nice staff, clean rooms, newer hotel so nice amenities.

Selected this hotel for my husband to be close to the airport and for the airport shuttle. Upon arrival he was told they don’t have an airport shuttle. We also selected late check out for an extra $30. After he was already checked in we received an email notification from the hotel that they couldn’t accommodate late check out. Nothing was mentioned on arrival. Disappointed with this hotel.

Selected this hotel for my husband to be close to the airport and for the airport shuttle. Upon arrival he was told they don’t have an airport shuttle. We also selected late check out for an extra $30. After he was already checked in we received an email notification from the hotel that they couldn’t accommodate late check out. Nothing was mentioned on arrival. Disappointed with this hotel.

Front desk staff was unfriendly and unprofessional. The employees seemed to spend more time “hanging out” and being on their phones than actually working. The breakfast was not stocked 45 minutes before closing time, with no worker in sight to ask for help, napkins, or menu items. Very poor experience! I will certainly choose another hotel next time.

Front desk staff was unfriendly and unprofessional. The employees seemed to spend more time “hanging out” and being on their phones than actually working. The breakfast was not stocked 45 minutes before closing time, with no worker in sight to ask for help, napkins, or menu items. Very poor experience! I will certainly choose another hotel next time.

Our TV did not work in our room. I went to the front desk and someone did come to the room to try to fix it, he was unable. When I went back to the front desk to see how they planned to rectify the situation, they said because I was unable to allow them in the room when we were not there, they would be unable to do anything. My partner was able to stay in the room the next day, when he frontdesk to get assistance with the TV they told him the maintenance person had already left. We ended up watching TV on my phone, which was less than ideal. The room was also not good. The shower had mildew in the corner, the fauet in the bathroom was misplaced and the room was loud. There were folks running in the hallway and over our heald almost all night. The breakfast was also very unappetizing looking. We saw the food and left to go find breakfast. The refrigerator would not get cold and the room had a weird smell. Our stay was not good and we will not be back.

Our TV did not work in our room. I went to the front desk and someone did come to the room to try to fix it, he was unable. When I went back to the front desk to see how they planned to rectify the situation, they said because I was unable to allow them in the room when we were not there, they would be unable to do anything. My partner was able to stay in the room the next day, when he frontdesk to get assistance with the TV they told him the maintenance person had already left. We ended up watching TV on my phone, which was less than ideal. The room was also not good. The shower had mildew in the corner, the fauet in the bathroom was misplaced and the room was loud. There were folks running in the hallway and over our heald almost all night. The breakfast was also very unappetizing looking. We saw the food and left to go find breakfast. The refrigerator would not get cold and the room had a weird smell. Our stay was not good and we will not be back.

The staff were all really nice. The room was ok, small and kinda cramped where the refrigerator and bathroom door was really awkward. Room was clean but not spotless, there were some random food crumbs on the side of the bed by the floor. You are near the airport so you can hear the planes. The washer was broken so I couldn’t do laundry so I wasn’t happy about that.

The staff were all really nice. The room was ok, small and kinda cramped where the refrigerator and bathroom door was really awkward. Room was clean but not spotless, there were some random food crumbs on the side of the bed by the floor. You are near the airport so you can hear the planes. The washer was broken so I couldn’t do laundry so I wasn’t happy about that.

Very nice facility. Would definitely stay again. Great location.

Very nice facility. Would definitely stay again. Great location.

The room was nice and the check-in was very easy.

The room was nice and the check-in was very easy.

Room was clean and comfortable, the staff was very friendly

Room was clean and comfortable, the staff was very friendly

Service when calling on a forgotten bag was atrocious

Service when calling on a forgotten bag was atrocious

First time at this hotel. Pick La Quinta quite a bit cause they are generally clean have decent breakfast and are affordable

First time at this hotel. Pick La Quinta quite a bit cause they are generally clean have decent breakfast and are affordable

The hotel would have received all 5 stars if not for the 2 issues in the bathroom: 1. The shower had black areas on the grout around the base of the shower. Mildew staining? 2. The left sliding shower door (facing the shower), would not stay closed, so water from the shower head kept spraying outside the glassed in area. Otherwise nice facility and close to the airport.

The hotel would have received all 5 stars if not for the 2 issues in the bathroom: 1. The shower had black areas on the grout around the base of the shower. Mildew staining? 2. The left sliding shower door (facing the shower), would not stay closed, so water from the shower head kept spraying outside the glassed in area. Otherwise nice facility and close to the airport.

The staff was amazing and incredibly helpful and understanding. Front desk staff is to be commended!

The staff was amazing and incredibly helpful and understanding. Front desk staff is to be commended!

Very clean and nice hotel

Very clean and nice hotel

Safe

Safe

Everything was was accepted issues with the register system being down was not able to purchase anything for the store for snacks or drinks

Everything was was accepted issues with the register system being down was not able to purchase anything for the store for snacks or drinks

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Clean and quiet

Clean and quiet

Do not get me wrong, I would stay here again.....just not in that room. In general I had a good stay. The breakfast was good and the bed was comfy.

Do not get me wrong, I would stay here again.....just not in that room. In general I had a good stay. The breakfast was good and the bed was comfy.

Reasonable price and good amenities

Reasonable price and good amenities

Clean room and hotel. Friendly staff

Clean room and hotel. Friendly staff

The hotel advertised that they had charging for EV cars. There were no chargers so I cancelled the stay and went to another hotel but still was charged for the room.

The hotel advertised that they had charging for EV cars. There were no chargers so I cancelled the stay and went to another hotel but still was charged for the room.

Great

Great

Oh my stay was good there were a few hiccups like the elevator going out the room not getting hot enough the water pressure dropping on the hot water the maid service not cleaning the room, just dumping trash and changing towels

Oh my stay was good there were a few hiccups like the elevator going out the room not getting hot enough the water pressure dropping on the hot water the maid service not cleaning the room, just dumping trash and changing towels

It was ok, good for a short stay. The room was big enough, clean bed, and bathroom. On the bad side the pool was not available, breakfast a bit basic (no fruits nor veggies). The guest next door had the TV at the highest volume all day and night, otherwise we would have had a good night sleep. I just didn’t like at all that they charged twice my credit card, they explained that the second charge would be reimbursed but it may take up to 10 days.

It was ok, good for a short stay. The room was big enough, clean bed, and bathroom. On the bad side the pool was not available, breakfast a bit basic (no fruits nor veggies). The guest next door had the TV at the highest volume all day and night, otherwise we would have had a good night sleep. I just didn’t like at all that they charged twice my credit card, they explained that the second charge would be reimbursed but it may take up to 10 days.

very good location. very convenient to the highway for traveling access. the location is in a quiet, clean area and it is newly constructed which means everything is new and updated! great breakfast and clean! this is a pet friendly hotel so keep that in mind if that matters to you.

very good location. very convenient to the highway for traveling access. the location is in a quiet, clean area and it is newly constructed which means everything is new and updated! great breakfast and clean! this is a pet friendly hotel so keep that in mind if that matters to you.

They do not honor reservations. If you plan on staying here have a plan B. Drove from Florida and when I got there they told me I did not have a room even though it was paid for in full. The general manager James Peel was extremely rude and refused to escalate my complaint. He stated he was the only person who I could speak with and there was no one above him. He has been the GM there for 7 years and answers to no one. I have never been treated so rudely at a hotel/In. This was the worst experience ever. Thank God that Homewood Suites who called Embassy suites for me to see if they had a clean room available for me because they did not. But they went out of their way to try to help when they aren’t even a part of Wyndham. They are actually part of the Hilton franchise…. Embassy suites came to the rescue and had a room ready and allowed me to check in way early so I could get some sleep. Stay away from La Quinta and go with Hilton properties. They know what customer service means…

They do not honor reservations. If you plan on staying here have a plan B. Drove from Florida and when I got there they told me I did not have a room even though it was paid for in full. The general manager James Peel was extremely rude and refused to escalate my complaint. He stated he was the only person who I could speak with and there was no one above him. He has been the GM there for 7 years and answers to no one. I have never been treated so rudely at a hotel/In. This was the worst experience ever. Thank God that Homewood Suites who called Embassy suites for me to see if they had a clean room available for me because they did not. But they went out of their way to try to help when they aren’t even a part of Wyndham. They are actually part of the Hilton franchise…. Embassy suites came to the rescue and had a room ready and allowed me to check in way early so I could get some sleep. Stay away from La Quinta and go with Hilton properties. They know what customer service means…

Great place and staff

Great place and staff

My family and I are very confident in choosing La Quinta Inn & Suites. Excellent service, clean rooms with everything you need for personal hygiene, and a varied breakfast. The pool is special for children or a place to relax with your loved one. Highly recommended 10 out of 5⭐️

My family and I are very confident in choosing La Quinta Inn & Suites. Excellent service, clean rooms with everything you need for personal hygiene, and a varied breakfast. The pool is special for children or a place to relax with your loved one. Highly recommended 10 out of 5⭐️

Great staff, clean hotel, good was amazing, very quiet property.

Great staff, clean hotel, good was amazing, very quiet property.

Fire alarm went off every morning

Fire alarm went off every morning

The attendant at the breakfast area wouldn't bring out more eggs 40 minutes before breakfast ended so he could clean up. Was too concerned about texting. The body wash in the shower was empty.

The attendant at the breakfast area wouldn't bring out more eggs 40 minutes before breakfast ended so he could clean up. Was too concerned about texting. The body wash in the shower was empty.

A couple problems, but GM made it right to compensate for any inconvenience it caused me. Will stay again next year.

A couple problems, but GM made it right to compensate for any inconvenience it caused me. Will stay again next year.

Love this place.

The place was filthy in common areas. Our shower had mold in the corners which we decided to live with since it was late when we actually got to the room to stay. We kept smelling a gross smell that we thought was the carpet so we sprayed air freshner which we touught helped. This morning we investigated more and found a horrible, nafty foul stain under the mattress cover on the mattress. This was absolutely disgusting.

Great place

Room was clean. The King Bed sucked (this based on the type of mattress I like. FOOD: Hotel has a light breakfast and snacks. The nearest real food is 2.5 miles away down HWY 68. There are some places in and/or around the Airport. I had my own vehicle, so the transportation question what not a question th as that I had. TRANSPORTATION: I did see three or four busses parked hehind the hotel. but not sure of the function of the vehicles.

( receptionist) and a housekeeper were great allowing me to get in a little earlier so I could make it to the service at the Kourey Center on time. I love the fact their water was nice and hot because most hotels are just warm no matter how long you let it run. The only thing I disliked was the fact their mattresses were NOT protected in a plastic cover which would prevent bed bugs IF someone brought them there. There were NOT any but a mattress inside plastic would be great so then I wouldn’t have to look to see if there were.

Lady at front desk was nice.

I didn’t care for their breakfast

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Filthy rooms. Gelatinous hand prints on the headboard of the bed. No soap in the shower. Broken refrigerator. Dried dog slobber on the window.

The location easy access to anywhere you want to go..

the staff was amazing and we loved the bed, The breakfast was top notch. a GREAT EXPERIENCE. Wish the desk had a list of eating places nearby...but we found a great place to eat.

Had to book a room last minute! Check in was quick and easy! Quiet place and comfortable room

I love this property but the wifi in the room is not great. I have issues with freezing, not being able to access a signal on my phone and laptop and had to go downstairs to get a constant connection.

We stay here every time we come to NC. They are not to good about giving late check outs. I asked for one and was told no by the manager and also told they had no room for an extra night but I could have booked through Expedia because I looked.

Property is great, clean, safe, easy to access from highways and we have enjoyed our stay.

The stay was good but the breakfast wasnt so. The biscuits were hard and the eggs were over cooked. I graduated in Culinary and Hospitality Management I know my food.

I was surprised by this hotel and its my time staying in a La Quinta hotel. The property is very clean and rooms are great. We enjoyed our stay the 1st night that we ended staying 2 additional nights.

Property accommodations good and staff very friendly. Sofa upholstery can use a little better maintenance. Overall very satisfied.

We stayed 2 nights! A great unexpected stay-cation! We also enjoyed the unique decor colors!

Luckily we were able get to grab a room here last minute after having to cancel a previous reservation at another facility due to uncleanliness & unsanitary conditions. This LaQuinta location at Triad Center was an answer to our prayers! Clean rooms, crispy cold AC, and conveniences like continental breakfast, indoor pool & gym made our stay comfortable and convenient. Easy parking, friendly staff, pet friendly and clean. We look forward to coming back to this location in the future! 10/10

Although the staff was kind and friendly at this location, the Wyndham policies (not cleaning room, not providing alternative for showering and no compensation for the absence of these services) left me with an uncomfortable stay.

There was a lot of mold in the shower area and the toilet seat needs to be changed.

This location we’re not meeting our expectations And we did not want to make our stay any worse than we were already experiencing. The rooms could be much cleaner, the first room they assigned was not even clean or made up. (412) then we ended up in room 414 that rug needs to be shampooed, oh, we didn’t know that they allowed pets and there was a very foul odor that was very uncomfortable.

Expedia listed this hotel as having EV charging available. They do not. We chose this hotel over another one because we have an EV. They need to correct their listing. False advertising as it is right now.

This is the 2nd time we have stayed at this property. It was just as good as the first time. The room was very nice. The facilities are well kept and nice. Their breakfast is good. It is a great location. The only complaint I have is the shower door wouldn't stay closed. Probably just needs to be adjusted. Highly recommend this hotel.

Bed linens are surprisingly comfortable for such an affordable stay.

This place was excellent!

Love staying here!

My room had bed bugs. I was bitten over 17 times, not to mention that me and my family was staying there and they gave someone else access to their room. A stranger walked in while they were napping. I incurred medical bills due to an allergic reaction to the bed bugs bites and they have yet to resolve this. This happened on 9/13/2024 room 208.

Pros, it’s in a convenient location, the front desk staff were really nice, the bathroom was clean, and the bed was comfortable. Cons, the desk chair was dirty with stains, the one wall had something gross & sticky spilled on it, there were lots of used eye contacts thrown on the floor by the head board, the area around the bed was dirty, and the shower head water pressure was weak. I would not stay at this location in the future.

Not pleased

Property was well kept. Staff at front desk were very competent. I was in line and the woman sticking the food shelves saw me in line and immediately came to get me checked in. Very pleased with this stay on our trip.

Enjoyed the stay.

The room wasn’t properly cleaned and the front desk representative was notified. I requested a room change and I was told that all of the rooms were booked. Also, the customers in room above me were loud and bumping.

Once I booked on the app, I received a text with a quick online check-in and completed all tasks. When I got to the hotel, the attendant handed me my keys, gave me a rundown of the location and services, and said have a good evening!

Seemed very isolated. But overall the hotel itself was great for my short stay.

Room and motel was very clean

The bleach smell was overpowering. There was a weird water dripping sound in room in the middle of the night, the curtains was ripped and Tv remote didn’t work.

Great place easy convenient…

Just need dog bags in outside dog station

I just about froze to death in this room, the thermostat said 78º and it felt like 67º. I booked at the last minute and was given a room on the first floor at the end of the hall near the door. Surprisingly it wasn't loud. The heater fan however was super loud. Most everything else was fine, the bed was clean and comfy.

Over all the hotel was fine. I reported an issue with my toilet the first morning. They plugged it but did not repair it. I was there on business and was gone until late that evening and came back to a non working toilet. Again reported the next morning. Needless to say that it never got fixed over the 3 nights I was there. I was in a Jr Suite and they said they could not change my room. They did give me a free night but waking up in the night and having to go to the lobby to use the restroom was far from ideal. The front desk was nice but unable to resolve the problem. Otherwise, the hotel was nice.

great stay

The rooms were lovely and had full service daily. Breakfast was well done with a good selection. The staff was very nice and responsive.

Nice place

It was fine.

We stayed in room 414 which had white paint splattered in many places on the laminate floor, no mirror in the bedroom. We were looking for an ice machine and found where it should be in the hallway but the machine was missing

Excellent place

It is enjoyable to stay at a new property. Great price point.

Nice rooms and quick housekeeping.

N/a

James the manager went above and beyond to make sure we had a good stay. Very good staff manager! The mattress in our room was a bit old and uncomfortable to sleep on.

We had a smooth check-in and our room was very clean and quiet. The only negative was that at 8:15 in the morning there was no staff member in the breakfast area to wipe down tables and empty the overflowing trash cans. Breakfast itself was adequate.

Quick trip, satisfied our needs

Staff was great

Great stay while just passing through. Staff was very friendly and accommodating. Thanks!

Great

This appears to be a brand new property. Everything was clean and tidy inside. The location was great and easily accessible. We went downtown for dinner and it was an easy 10 minute commute.

The reason for my review is the cleanliness. I found SEVERAL simply dirty areas, including towels. My mattress had a giant dip in it. The floor felt physically dirty, the water pressure was okay but the shower head was so faulty it didn’t matter. The sink was broken, the water temperature was scorching and actually dried my hair out. Hotel is in a great location with good staff as far as customer service/front desk. The cleaning was a bit appalling especially due to the fact I had to be moved from my suite to a regular king to do damage in that room… someone needs to be confirming the rooms are actually clean. No one wants to spend money in this day and age and experience filth. Kudos to the front desk and customer service, they were the best experience of the hotel.

Only stayed one night while traveling through NC. I will say this hotel was one of the better hotels that allow pets. Most that allow pets are subpar. Breakfast was just okay.

This one was good. The breakfast was pretty good, and the decor was nice for breakfast. We asked for a non-smoking room, and when we walked into our room we smelled a little cigarette smoke. It did go away eventually. Also, the heater didn’t get very warm. It said one temperature, but it blew out cold air. A little disappointing.

I called to cancel and hotel never refund

Weak wifi in room, remote only worked to turn on TV and volume, seemed to be black mold on silicone caulk used to seal rear lower seam of shower, very weak shower water pressure, no ev charger as I selected in filters but that is a hotels.com issue, water stain on ceiling of bathroom that appears to be old, not very personable staff, and temp in room not consistent as you'd be hot then cold and back and forth.

On the opposite side of the ledger the staff is marginal gifted in knowing much more than checking you in..if I run into a discrepancy in charges the staff are poorly suited to resolve without a manager..a was checked out of my room during a breakfast meal before 10am and items taken out of room before check out at 11 I was charged twice by new employee on my credit card. I understand things happen but the orientation process for the employees may need review

LaQuinta was easy to access, check in was easy, the room with the king bed had plenty of space for my yoga and the bed was comfortable! I enjoyed my Belgian waffle and eggs for breakfast. I'd stay here again!

Awesome. Very kind and awesome staff. Great Shower. Great room. Great price. Will definitely come back again!!!

Very clean

Very friendly night desk attendant.

Excellent

The rooms were not clean at all. I even complained and showed pictures of bugs in the room and signs that it was not clean no vacuuming nothing don't waste your money here

Very nice property. The rooms were very nice

Yes

The people working the front were so nice and sweet . I absolutely enjoyed my stay . My son enjoyed the indoor pool . Definitely recommend!

Hotel is amazing. I felt safe during my stay. Lobby is clean with friendly staff. Coffee is 24/7. Rooms are immaculately clean. Bed is comfortable, seems more like laying on a cloud. They have plenty of cable channels to choose from. There’s dove lotion, small bar soap, shampoo, conditioner & gel soap. The shower is large & there’s instant hot water, no waiting required. Plenty of plug ins for phone or computer. Free wifi. Indoor pool (not heated). Free breakfast from 7am-10am.

I went out to eat breakfast and came back at 10:24 before the checkout time my beds have been stripped and all my items have been removed out of the room and taken to the front desk check out the 11:00

Great property and staff. Hard to get to stores or dining