Home2 Suites by Hilton Grand Junction Northwest

Great experience, clean room,

Clean room, good breakfast

The hotel was absolutely amazing and comfortable from start to finish. Will be returning when we are in Grand Junction again!

Staff were friendly and helpful

Beautiful place

I was having eye surgery and this is very close to the surgery center. It’s also very close to a major grocery store and numerous restaurants and other shopping. The kitchen is well appointed and we very much enjoyed being able to bring food in and eat comfortably.

Great stay! It was very busy! Back door was out of order so that wasn’t the best

Will not be staying at this location again.

The breakfast was ok. They had a variety of different items. Wasn’t anything special but nice to have. There were dirty dishes upon arrival in the dishwasher. The rooms were nice and spacious and was wonderful having a fridge.

I really like this place first time here. Really good amenities very convenient, clean and great layout.

All

Clean, comfortable, and very helpful front desk!

Nice clean, comfortable rooms. The microwave would not make popcorn. We got a steam error.

They didn’t have GF bread

Fgfggg

Can’t

Wonderful breakfast and best staff!!

Nice property

Hotel room was very clean, spacious, and quiet. AC unit kept the room cool. Workout facility was nicely furnished and clean. Swimming pool was a little small with an outdoor hot tub also available. Towels were out in the swimming pool area but a staff member quickly replenished them after hearing they were out.

Comfortable with a nice amount of space.

Breakfast was a waste of time.

We had a great experience at this property. The staff was welcoming and very helpful. The breakfast was a little different than most buffet breakfasts at hotels. Better choices, seemed directed towards healthier options and everything was set out in smaller amounts at a more frequent pace making sure everything was always hot and fresh, but you didnt have to wait for anything. Very nice experience. Very dog friendly. Easy check in and out. Convenient location close to everything. 10min from the college. We would gladly stay here again.

Great.

This location is very clean, staff was friendly, pool was inside, hot tub was outside, had a great exercise room.

Great staff and location

Great

We love the location and staff.

The bed was uncomfortable

The staff was INCREDIBLE, kind and accommodating.

Friendly staff, clean rooms, great breakfast, worked efficiently on pool heater when we mentioned a cold pool.

Great breakfast! Cute room

The whole experience the room was way above quality standards, and we will return in the future for several occasions ashley was also a key point in our stay she took very good care of us and we observed her doing the same for other guest

Real breakfast - bacon, eggs. Nice clean rooms.

All of it. Showed up gave my booking confirmation number nothing found. Had to sit in the hotel lobby and call another hotel and pay for another room. Get to the 2nd hotel and request a refund, cLled the hotel back because apparently it's up to them and not booking.com. and they declined my request, and charged me $177 in addition to the new hotel charges of $150. Unacceptable and completely wrong! This is awful customer service and frankly theft. Never again book through booking.com such crooks!

Room and staff were great but the pool was allowed to get trashed by children. Standing water all the way around the pool. More water was on the concrete than in the pool kinda deal. No towels anywhere had to bring from room. Breakfast was a nightmare fend for yourself. Worth the money but far from a 4-5 star hotel

Great service by Ashely upfront! Great stay!

Clean rooms good location onsite parking

I just think a checkout time should be later than 11 am due to the customer not being able to enjoy all the amenities

The room was quiet all night, clean, and well set up. The bathroom was in excellent condition, and the shower was great.

Yes

The staff was so attentive, kind and helpful! My 2 children (9 and 3) loved the breakfast spread so much that they wanted to return day 2. The room was a great set up for us with the kitchenette, pull out couch and 2 queen beds. Could use a bit more attention to cleanliness-some dust bunnies under the bathroom sink. And also, the furniture is starting to be a bit dingy with years of love and use. We would definitely return for another stay!

What stood out was the healthy options for breakfast. Real food, less processed. Thank you.

Comfy bed and blankets, spacious room, amazing water pressure in shower! Very comfy super quick stay. Breakfast was good too!

The staff was exceptionally kind and helpful.

Clean spacious room, friendly staff, and lots of amenities make this a great place to stay in Grand Junction

Friendly staff upon check in. Room size was great for our family of 5. Breakfast was a bonus! No complaints

Breakfast was great , no major issues with the first part of this stay. Did however run into a major roadblock when I had to extend the stay for my partner whose identity and card was stolen while I was out of town, the inconsistency across shift changes seem to be a major issue, including calling him out of his room at 11 o'clock on Christmas Eve. Telling him that he had to leave because there was no incidental card on file. This is this alone should be Cos 4A major review of policies. I spent the better part of my Christmas Eve. And then , like christmas day into today trying to figure out what was going on and why he was being removed from the property

Clean and spacious room, would like to stay here again when I visit Grand Junction in the future.

Friendly staff, great breakfast.

Clean room, great breakfast, good service!

The staff at the front desk made it impossible to feel welcomed at this establishment. They tried to refuse my reservation on the basis that I am a local resident the morning of my reservation. I have never had this issue at any hotel in the Grand Junction area. We were told that they "would make an exception". I booked the room so my daughter could have a supervised sleepover with her two friends. I was always upfront in my reservation regarding the amount of people that would be in the room and their ages. When my daughter and I arrived to check into the room that evening, we were then interrogated by a different front desk clerk about our reservation. I had to re-explain to her the reason for our reservation. Which is very disheartening, I shouldn't have to be interrogated. The employee proceeded to tell me that they have a no locals policy to " keep riff Raff out of their establishment". As a Grand Junction resident for over thirty years, I was disgusted with this remark. I am a hard working professional and shouldn't be treated like a criminal.The check in process took over 20 minutes, my credit card was ran and we received our room key. The next morning, the phone in the room was ringing at 4 a.m. I couldn't get to it in time and then the front desk called my cell phone at 4:20 a.m. asking if I had checked in yet . I told them yes and that we are sleeping in the room. The gal proceeded to giggle and said she would check us in. I would never recommend this hotel.

Clean rooms! Comfy bed! Pet friendly! Friendly staff! Will come back :)

Everything

Simple, clean, worked well for a stay

Clean room & friendly staff.

Bathrooms were outdated . Worn out. Dingy. We didn't want to take a shower. It looked a little dirty.

Great location, clean room, very pleasant staff

Yes, everything was clean and comfortable.

I loved how they were very accommodating to our late arrival. We really needed a place to rest and it was excellent! Homes 2 Suites is always clean and has pleasant front desk associates!

Great location! Clean & quiet hotel room.

The charge today cleared for a charge which is incorrect and not acceptable and needs refunded.

Very clean and well equipped room. Good breakfast and nice pool and hot tub.

I will definitely be back!!

Front desk woman super friendly and helpful

Great stay

Would be 5, but I did feel that it was a little expensive. Overall a nice hotel though with friendly staff.

Very nice and convenient

Great coffee

We stay at this hotel often and they consistently do a great job.

Staff, really rude staff.

Overall, we had a pleasure stay but unfortunately our blackout blinds in the room was missing and the street light was just outside our window. The staff offered us the Hilton points but we don't have an account for that. We spent so much time talking to multiple people but didn't get any points in the end.

breakfast

I didn’t use many of the amenities so I can’t speak to those. I do wish I could have grabbed some non-perishable breakfast items prior to the official bkft time. Saturday/sunday bkft times don’t start til 7.

Very friendly front desk gal

Staff Ashley or Heather was wonderful

Only con was hot tub was not clearly marked for location

Clean room, friendly staff, great location!

The hotel outside and inside were very clean. The breakfast offerings were really good as well. Was very quiet, and we were very pleased with everything. There's several food options pretty close by as well, which was nice.

Parking was easy

Reservations staff should put people with pets in one area of hotel. Did not appreciate being woke up at 5:00am by a barking dog in the next room. I did suggest that to the staff when checking out.

Great staff with wonderful accommodations

The person who checked in was very helpful. We only got a double bed instead of two beds. Our room was not made up even though when we left there were THREE cleaning carts on the floor. They did bring up clean towels and linens. The morning breakfast if you want to call it was mediocre at best. The worst was the coffee and it was nothing more than colored water and barely warm. Totally unacceptable.

Clean and friendly

Clean, nice room, but staff refused to address noise issues...2 women 6 kids in hot tub screaming heads off until 1030 at night..so loud kept 1 whole side of motel awake, when contacted front desk their response was they have a right to be there too..tjey didnt care about the insane noise.

Clean room, pool area, and breakfast area. Excellent room design. Pocket doors for room bathroom are hard to open and close.

There was a very noisy fan that kept turning on all night - I couldn't tell if it was in the room or the giant utility just outside the window, but it made it very difficult to sleep.

Nice hotel

The pool was nice, the room was clean, and the service was great!

Ashley went out of her way to make our check-in easy.

Friendly staff, good breakfast. Our room had a vent that was blowing

Nice room but not for the cost, well over $200/ night. Just an ok hotel but I expect something more for $260/ night (including tax). Like a bigger room.

Staff was very kind. All areas were very clean!

Everything staff was wonderful room location great breakfast wonderful Nothing

The location Dirty carpet and stained furniture. Hair in the fridge

Great property for families

Very modern, huge room, comfortable beds, nice employees No safe! But it was temporary in our cases (according to the hotel employees)

I like the room the calm and breakfast

Friendly staff.

Amazing

Breakfast was included and good; parking was included in the rate; and there was a pool and a hot tub, all of which we love. There were some very rude and obnoxious teenagers in the pool who were jumping and splashing so much that a) we didn't really feel comfortable enjoying the pool ourselves and b) there was arguably more water on the floor than in the pool, but I guess I can't really blame the HOTEL that they're mother of said teens -who was sitting right there- didn't feel inclined to curtail their rude and inconsiderate behavior. I don't feel that it's incumbant upon the hotel staff to enforce basic courtesy on their guests, nevertheless our experience at the pool diminised our enjoyment of our stay. Finally, whatever cleaning products they use have a very strong smell that I found a bit nauseating. I only noticed it in certain parts of the hotel, but it was quite unpleasant. Generally it's reasuring when something smells like it's just been cleaned, unless it's in an pubic bathroom sort of way. As I said, highs and lows.

Breakfast was horrible. Both mornings. Yuck

We stayed here for a soccer weekend. Being unfamiliar with the area, we selected this hotel based off of Expedia ratings. The hotel was very clean with very easy parking. The staff was very friendly and we had a nice quiet day despite the hotel being full. I would definitely stay here again if in the area. The rooms are huge!

The beds were very uncomfortable and the pillows were so old that they were lumpy ALL 6 OF THEM. Breakfast food was old, decided to eat just a bagel since you really cant go wrong with a bagel right. Well the bagel was so old it was hard as a rock. I couldn't even open it up to put in toaster. Then to top it off there qas an older gentleman (staff member that I said good morning to that just wasn't very happy at all. So i chalked it up to maybe he was having a bad day. Then as we are sitting there at the table for breakfast I watched a staff member touching all the used dishes from the guest and touching trash wearing gloves and then walking over to the food area and start touching the eggs and biscuits and food with the same gloves he had on from touching the trash and used dishes. At that point we were so grossed out by everything that I contemplated ending our stay early. I have stayed at many home2suites and have never felt like i didnt want to be there. And some of the staff was just unfriendly.

Very clean hotel. Stayed here for 10 days. Pool temperature was a little unpredictable. Some days the temperature was good, some days it was freezing cold. I don’t know whether they just forgot to turn the heater on. The hot tub was very nice. Hotel needs to improve breakfast. Food even started to get limited an hour before breakfast ends, and the cook had no intention to cook more or replenish the missing items. but it seems like it’s Home2’s general management issue. I’ve run into same breakfast problem with other Home2 hotels.

Goo

Friendly staff great service

Great

Excellent accommodations. The room was very clean and comfortable. The staff was great specially the front desk. Ashley was the one that took care of our check in and she was very attentive. You can tell she enjoys what she does. We hope she gets recognized for her wonderful job. The breakfast was fantastic too. Great options and unique options. Overall a very pleasant experience.

Although there were limited staff in the evening, the staff were so friendly and helpful. We appreciated their help and all the information they shared. Clean, comfortable & friendly.

Great stay with family. Breakfast was well done.

Loved it

Newer hotel. Rooms are spacious and very clean. Plenty of grass outside for dogs to go potty. Great breakfast.

Ashley at the front desk was so nice and amazing. She met all our needs

Great place for a night through town.

This is the second time that we stayed at this place . It’s just like home . We love this place.

I thought the bathroom size was small especially compared with how big the room was.

Clean, perfect for quick stays.

Spacious, clean, quiet, relaxing, and good breakfast

Nice property & location.

Clean, friendly, and a great place to stay for a family! Very central to all that we had planned in Grand Junction. Would definitely stay here again on another visit!

My first time in Colorado, very friendly people , hotel staff were very nice

Nice and convenient

Nice stay! Clean and well kept! Comfy beds and Great breakfast!

Very comfortable and clean

The gym was well equipped and convenient - the breakfast was adequate with self serve waffles and scrambled egg slabs for bagel sandwiches. Round potato hash browns were good but would have liked actual scrambled eggs.

Very clean. Room was very spacious. Great breakfast

Clean rooms, great staff, plenty of parking and comfortable

I would NEVER stay here again even if the room was free that’s how terrible of an experience this was.

A good hotel for a family, the pull out couch worked well for our 10 year old.

Friendly staff, facility and rooms are a bit outdated, could use a facelift. Appreciated the dog-friendly place.

Great spot to stay. Close to anything you could want to eat or shop for.

We did a 2 night stay. We really

Wonderful Hotel and outside seating areas, very nice staff, room was great, bed was a little uncomfortable but that’s a personal preference. the couch was nice. Clean hotel, great shower. You can bring your own water canister and fill it up in the main lobby so you won’t need plastic water bottles. I had to go to the ER after traveling from California and this hotel is near the hospital which is why we chose it, so glad that we did. It felt like a mini apartment with a kitchenette- full sized fridge & dishwasher! Pet friendly!

Great! Very accepting of pets too!

Fast check in with politeness

The staff is superb!!!

This will be our new go to in Grand Junction. I loved the colorful decor. The staff was friendly and helpful. The room was super nice. Very clean and had plenty of everything we needed. The beds were comfy and they offered 3 different pillow types, which was great. The only thing I would have liked was ceiling lighting. There were lots of lamps but they never offer enough light for me. The indoor pool was fantastic, although it could have been warmer. I really liked all the windows that let lots of sunlight in. The hot tub was outside and was nice, but the area could have used some landscaping. The breakfast choices were typical but tasty. Overall, this was a 5 star and I would definitely recommend.

Stay at this hotel often when visiting family. It is clean, quiet and great dog walking area.

Wonderful, spacious, well appointed rooms, better than anything near the airport and cheaper, too

We’ve stayed here a couple of times during trips to Junction for sporting events for my daughter. The location is great and having a breakfast that has options for everyone is nice. Pool is great as well.

Good

good property with amazing staff

Great Stay

Nice, modern hotel with good amenities and breakfast had many options.

I will only stay here when i come to see my sister! The rooms are clean, spacios and comfortable!

good place to stay

I normally have nothing but amazing things to say about this hotel and we always stay here when we are in town for hockey.we were placed at the end of the hallway near the door by the back parking lot. We were there for spring hockey tryouts and expected the normal upscale and quiet atmosphere. The door was slammed over and over all night long. The smell of cigarette smoke and lots of arguing going on throughout the late hours. I don’t hold this against the hotel just really disappointed in our experience. The staff at this hotel is always amazing and do their absolute best. We will be back.

Awful. Room was dirty, there was hair in the shower and hair in the breakfast that was served. HARD pass.

‘

Quiet

I loved the 2 beds plus a pull out sofa. Great price and plenty of room

This was a hr

The place was clean and quiet.

Clean property

I could have my puppy

Very nice accommodations. Breakfast was crowded but good variety. We were on the first floor and it was quiet and convenient for walking our dog.

I went to check in and Expedia didn’t let them know I changed the date. The girl at the counter was amazing and made us a new reservation. Great stay thank you

Everything was clean, like new. Staff polite. I liked that the rooms had a couch and kitchenette. Especially appreciate a reasonable dog nightly dog fee and area.

Professional and friendly service at check in. Rooms are really nice, but the beds are pretty firm. Firm beds might be a positive for some but they’re definitely not my cup of tea.

I at one time or another have stayed in many hotels in Grand Junction. It is a newer hotel, very clean and room to spread out in. Complete kitchen except stove with all cookware, dishes, utensils and silverware. If you need a dip in the pool or a caridio and light weight workout room it is. Great place for extended vacation! Very clean!

Nobody was at front desk for 30 minutes then that girls had a an emotionally breakdown which happens but there should have been a back up

Like the full kitchen.

Wonderful! I will definitely stay again if I’m in the area.

The front desk staff was very nice and cheerful. The breakfast area was clean and well tended to while the gentleman took pride in his work. The pool was warm and overall we had a good stay

Room smelled a little like old dog

Great family hotel! Kids loved the pool and hot tub.

I have several upcoming visits back and I hope there will be some compromises to the quality and convenience there used to be, and this new vision.

Pool and hot tub was closed and this was the main reason for choosing this hotel. We had stayed here before and our kids loved it. If there could be notice of this when booking that would be appreciated.

Not bad , tv sucks

Very quiet, also the beds were comfortable. The only issue was it had an odd smell. I was hopeful it would have gone away but it lingered.

Excelent

Not crowded and very nice rooms. Great pool and hot tub that the kids loved.

Really homely

Friendly front desk staff and lovely room.

Thanks for putting the gift basket in the room !

The room had many amenities like plates, cups, full fridge. It was clean and smelled great. Loved the curtain divider. Definitely would recommend. Best hotel I stayed at in grand junction so far

The staff was very friendly and helpful. Brittany at the front desk was super nice and helpful. The crew that put together the breakfast did an amazing job. The pool and hot tub was heated to a nice warm comfortable temps. I will definitely be staying there again!

Hotel is fine but the WiFi was terrible and non existent for the first couple of hours of our stay

NA

Great experience for all

For two consecutive days, the WiFi was completely unavailable, causing inconvenience to everyone in the room. Despite my presence for two nights, the room remained uncleaned. When I inquired about the cleaning schedule, I was informed that it occurs every other day. Truely frustrating.

Clean and nice looking

Good location

Nice room, polite friendly staff.

Stayed here before and always came back because its a nice hotel but from this experience I probably wont come back. We had made great time and made it to town an hour early. Tried to see if we could check in early by an hour but room wasnt ready so thats understandable and was told she would put a rush to clean the room. Came back at check in time and room still wasnt available and found out no such thing had happened. Wanted to get a refund to get another hotel so I could get the kids out of the car that are 2 and 5 years old and they wouldnt. Finaly was able to get our room 2 hours after check in time. They definitely made us feel like we where the inconvenience eventhough we didnt get our room for 2 hours that we paid 200 dollars for. To make us feel like that and them doing anything to rectify the situation I personally dont think is good business and not deserving of it again.

We have stayed here several times in the past and didn’t have any issues whatsoever. The area feels safe, the staff did what is necessary. There are places nearby to eat but not within walking distance.