Palm Tropics Motel
About Palm Tropics Motel
One of the historic Route 66 properties, this motel is less than 15 minutes’ walk from Azusa Pacific University. A 24-hour front desk is available and guest rooms feature a microwave and small fridge. Free Wi-Fi is provided in all guest rooms at the Palm Tropics Motel. Cable or satellite TV is available. All rooms feature air-conditioning. Coffee and breakfast pastries are provided each morning. A voucher to a nearby restaurant is also offered. Ontario International Airport is 30 minutes’ drive from the Motel Palm Tropics. The Rose Bowl is 25 minutes’ drive away and Old Town Pasadena is just 20 minutes’ drive from the property.
Amenities
- 24-hour front desk
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel has a beautiful property with spacious rooms and friendly staff. However, there are inconsistencies in cleanliness and maintenance across the rooms.
- Beautiful property with spacious rooms
- Friendly and helpful staff
- Inconsistent cleanliness across rooms
- Maintenance issues such as noisy AC, poor WiFi, and broken fixtures
- 2/5
Very small and run down room. Loud AC, no hangers in closet. Broken drain cover in shower. Cute property but you definitely get what you pay for here.
- 5/5
Bed was hard and stiff. Uncomfortable sleeping.
- 5/5
Bed was hard and stiff. Uncomfortable sleeping.
- 0.5/5
Location wasn’t that bad It was dirty, uncomfortable, staff seemed to not even understand english.
- 0.5/5
Location wasn’t that bad It was dirty, uncomfortable, staff seemed to not even understand english.
- 5/5
Property was clean. Easy parking staff was easy.
- 5/5
Clean and remodeled bathroom. I would recommend them.
- 1/5
Didn't stay there got charge for reservation I didn't make still waiting for resolution
- 5/5
I loved that there were no rooms above. The whole place is one-story. I also loved the carport parking. The room was clean, but not the bed, and not one of the towels. The pillows smelled like someone’s hair that had not been washed, and then I found a strand of hair on the bed sheet under the covers. The towel had fresh black smudges, as if some step on it. Housekeeping has to be careful to change bedding, even when it appears to be clean. The price increased while I was there. I would have stayed longer, but I found a less expensive place that was comparable to this place.
- 2/5
There were no activities. When we arrived, we had no water to wash with and could not use the toilet so we had to go out of the motel to find a store or gas station to relieve ourselves. Dirty areas along wall trim and the restroom. We were very dissatisfied in the conditions of this motel.!
- 1/5
It’s only a place where you’d stay in case of no other options. There’s a sprouts market nearby. The room has a fridge and a microwave. This place needs maintenance. The room was dirty (the walls, moldings, frames from the power outlets), the towels didn’t smell good and were stained, I couldn’t lock the door from the inside because it wouldn’t work. It felt very unsafe. The phone didn’t work so I couldn’t ask for clean towels and since there was only one person at the front she made me take her the dirty towels to change them.
- 1/5
It’s only a place where you’d stay in case of no other options. There’s a sprouts market nearby. The room has a fridge and a microwave. This place needs maintenance. The room was dirty (the walls, moldings, frames from the power outlets), the towels didn’t smell good and were stained, I couldn’t lock the door from the inside because it wouldn’t work. It felt very unsafe. The phone didn’t work so I couldn’t ask for clean towels and since there was only one person at the front she made me take her the dirty towels to change them.
- 4/5
Very good
- 0.5/5
The walls are extremely thin. The unit either behind me or to the side of me was a couple with a pit bull. They would fight non stop from like 1am to 5am. Constant yelling, dog barking, and yelping when the man would kick it.
- 5/5
The staff alone she’s so amazing and on top of that she’s beautiful!!!! Everything
- 5/5
The staff alone she’s so amazing and on top of that she’s beautiful!!!! Everything
- 3.5/5
Good
- 3.5/5
Good value Room was a little run down and the check in person was not polite
- 3.5/5
Room was a little run down and the check in person was not polite
- 5/5
Exceptional
- 3/5
Staff were friendly The king room had a bad smoke scent ( we are no smokers). When tried to Turn on heater it had a smoke/dirty/vomit smell coming off of it. The neighbors didn’t let me sleep. They kept coming in and out of room and heard the as early as 3am up until we left so was hard to sleep.
- 3/5
Staff were friendly The king room had a bad smoke scent ( we are no smokers). When tried to Turn on heater it had a smoke/dirty/vomit smell coming off of it. The neighbors didn’t let me sleep. They kept coming in and out of room and heard the as early as 3am up until we left so was hard to sleep.
- 0.5/5
There is a bench outside in the center of all the rooms. Nobody was sitting on the bench. I was on a video call with my wife when I was assaulted by woman that I was told stays there often. I called 911 since I was hit in the side of my face. The police came and I decided not to press charges since the young lady had a child. I was told that I would receive a refund but to date have not received it yet. I did not stay in the room and it was clean when I left and moved to Best Western.
- 0.5/5
The hotel was cute on the outside and the room was ok. The overall condition of the room was fair but could use some care around the tile and paint near the bathtub. There is a bench outside in the center of all the rooms. Nobody was sitting on the bench. I was on a video call with my wife when I was assaulted by woman that I was told stays there often. I called 911 since I was hit in the side of my face. The police came and I decided not to press charges since the young lady had a child. I was told that I would receive a refund but to date have not received it yet. I did not stay in the room and it was clean when I left and moved to Best Western.
- 5/5
Really enjoy the stay and we be returning on a regularly bassis> see you soon!!!! it just let really homie and conferrable
- 5/5
Really enjoy the stay and we be returning on a regularly bassis> see you soon!!!! it just let really homie and conferrable
- 4/5
It was centrally located to what I needed to do during that visit. The staff was very nice and I appreciate it your assistance when I needed it. There was nothing about the property I did
- 4/5
It was centrally located to what I needed to do during that visit. The staff was very nice and I appreciate it your assistance when I needed it. There was nothing about the property I did
- 0.5/5
Sheets were dirty with hair. Thick layer of dust on baseboards. It smelled.like smoke. They had window open trying to air it out.
- 1.5/5
The air conditioner worked good. Construction repairs were going on at the time. Construction paper and tape still on my door, the room windows were open therefore the room was dusty. No blow dryer. I didn't bring mine because I thought the room would have one. The gardener arrived at 7 am the next morning!!!! Very loud!! I will never forget back.
- 3/5
Liked the cleanliness of the room. Bed was decent. Very clean room No soap. Not enough towels in room. Only one towel, 1 hand towel one wash clothe. No place to put luggage or hang clothes. Atmosphere was a little empty in the room.
- 4/5
Older motel and furnishing, but squeaky clean. Near 210 freeway but quiet. Several restaurants nearby.
- 3.5/5
It was in a convenient location, and a nice little place Some people there were skeezy, but we weren't bothered by them
- 5/5
Extra blankets but didn’t need it was nice n warm I didn’t need the heater. Thank you Outside was well kept. Lady was really nice
- 3.5/5
I stay here whenever I visit Glendora, CA. Its family run, simple accommodations, clean, quiet, refridgerator, microwave, well situated -- I like The Hat pastrami sandwich restaurant right next door. The Wifi works well.
- 4/5
Great value. The buildings were freshly painted. And new lighting allows you to actually read in the room. This is an old -fashioned motel -- not fancy -- but perfect for our needs. We've stayed here many times before. Also, the staff are nice. Rooms include a small refrigerator. Towels could be bigger and thicker.
- 4/5
We got a jacuzzi room! What a treat!
- 2.5/5
N/A They had none
- 0.5/5
I had a family emergency arise and was uicate with Expedia nable to check in to the motel. I called ahead and cancelled but was charged for the entire three days as a penalty . Palm Tropics also refused to communicate with Expedia to adjust this exorbitant penalty or offer a refund. I expected a penalty of one night but three nights charge and communication refusal means I will definitely never book there again and I hope others follow suit.
- 5/5
Nothing