Hilton Los Angeles North/Glendale

Buen hotel, buenas amenidades, parking gratis, limpio y nos funcionó muy bien para un viaje a universal Studios.

Overall the room was comfortable. The bed was nice and the pillows were great. The shower had no pressure. Also, our refrigerator was not working our first night. We told the desk in the morning and they replaced it that day. Also, the ice machine on our floor was not working so we had to go to another floor to get ice.

Service a breakfast was good and in a good central location near shopping and universal studios. But that window gave me anxiety.

Clean room and great staff

The staff is exceptionally friendly and helpful, especially at breakfast (Laurie, Juan, and all the team at the bar too!), and the food is delicious!

Front staff member was not helpful in the least bit when the battery pack died on our room, so we could not get into our room. This event lasted about an hour before a maintenance worker was able to help us out. Long story short lots of work is needed at the front desk in management, decision making, and customer service. I wasn’t disappointed in the unforeseen problem of the battery dying in the room key reader, it was the lack of responsiveness that I was deeply dissatisfied with.

Great location pretty clean nice stuff

Superb

Superb

The property was great including the staff, valet and the breakfast team and bartender. My only complaint is that the pool had some maintenance issues and was closed during our stay.

Bathroom sink clogs up and have to wait till all water etc. goes down. Shoer water came out very slow. Room was clean and comfortable. Did not have breakfast at hotel and Bar was always closed when I arrived in the evening.

Convenient access to the city proper

Location was good The pool was out of service and our view from our second floor room

At breakfast server aggressive with tip.

Overall facility was nice. Rooms were nice. Beds comfortable. No water pressure. AC unit did not work. We called to have it fixed but after being “fixed” it was still not working. Thermostat set to 65 degrees, actual temp never dropped below 72.

Exceptional

Good

I called the front desk to ask if there was an issue with the machine, and while maintenance was sent to check it, the noise continued. No one offered to move us to a different room. When I mentioned the issue again during checkout, there was no acknowledgment of the inconvenience, nor was any gesture offered, such as complimentary parking. The staff was not particularly helpful or welcoming. Overall, they seemed unhappy, and it showed in their interactions with guests. The hotel is fine for a one-night stay, but based on our experience, I would not recommend it for a longer visit.

Quiet. Room was okay. The elevators worked. My main complaint, and this may really be a booking. com issue, is that the parking is an extra $34 dollars that isn't mentioned in the booking. Parking is listed which I should have learned from past experience doesn't mean anything. It should say "parking fee". Also the pool is being service, so no swimming, also not mentioned in the description. Lastly, when I asked for a receipt they wouldn't print one. I have yet to receive the email that they promised. The dark dank parking facility has been paid off years ago, so i don't understand the charge. It's not lke the hotel is in a big city. I recognize I should have called the hotel to ask if parking was extra, but I was busy.

Staff is friendly, accommodating, and room is nice. Great place for a great stay.

Exceptional

It was great

Superb

I only stayed for one night and enjoyed time there. Lobby was beautiful. It had its own gift shop with genuinely everything you could ever need (toothpaste, toothbrushes, sweaters, candies, ice cream, souvenirs). There was a bar and a lot of different areas you could sit at in the lobby. I didn’t see the event/meeting rooms but there were many! Just 2 downsides from my visit: the windows were dirty and sticky, the tv only had a few channels and had no other options besides maybe 20 live channels or paying for the premium movies. Some channels also had the audio delayed and was unwatchable. Other than that, my stay was comfortable and easy. If I visit Glendale again, I would consider rebooking.

Beakfast was horrible opt out of it not worth any penny and even if its included and buffet and they just say hi they expect you to tip them

Exceptional

And went to use the restroom there was a roach in the bathtub

Cheerful and very helpful staff may our stay comfortable and secure. My sister and I were in town for a family emergency and picking this Hilton was based on access to freeways and area was very nice.

This message is for Expedia when I got to the hotel they told me I dint have a reservation that Expedia never sent the confirmation, the manager of the hotel had to call Expedia to fix everything, this is the first time this happen and I would like that Expedia be responsible when we booked with you

Bad

It was very well kept and the location was ideal and easy to get to.

It was very well kept and the location was ideal and easy to get to.

It was grape

Loved it

In general, the hotel was good and everything was fine. The only downside was that after the first night, our room was not cleaned. We came back late at night and the room was still not cleaned. The next day, we had to ask them to clean our room.

The hotel is close to Glendale downtown which is great to get to great places like Porto's or Panda Inn for breakfast or dinner. It's also close to Universal that you could get there in 20 minutes. The rooms are big and nice. They have a clean bathroom and beds. There are charging stations at the bedside. The price is moderate for the location. It is a bit dated in decor, but that isn't that bad. I am more concerned with the elevators being very slow. We came in on a night where a high school class was traveling so waiting for a whole class to get to their floors was a bit of a wait - longer because the elevators are slow to work. Also, it would've been nice if we would've had vending machines and a working ice machine on our floor so we didn't have to go all the way down to the lobby to the store.

The hotel is close to Glendale downtown which is great to get to great places like Porto's or Panda Inn for breakfast or dinner. It's also close to Universal that you could get there in 20 minutes. The rooms are big and nice. They have a clean bathroom and beds. There are charging stations at the bedside. The price is moderate for the location. It is a bit dated in decor, but that isn't that bad. I am more concerned with the elevators being very slow. We came in on a night where a high school class was traveling so waiting for a whole class to get to their floors was a bit of a wait - longer because the elevators are slow to work. Also, it would've been nice if we would've had vending machines and a working ice machine on our floor so we didn't have to go all the way down to the lobby to the store.

Had an amazing stay at Glendale Hilton Los Angeles. The staff was welcoming, the rooms were clean and comfortable, and the overall atmosphere felt relaxing and upscale. The location was perfect with everything nearby, and the service truly made the experience stand out. Definitely a hotel I’d come back to and highly recommend to anyone visiting the area.

Nice area hotel was out of date. Overall clean but would like to see more updates to the rooms

Clean rooms

Everything was good.

Room was not cleaned sewer curtain dirty, shower did not drain, previous guest food was left in fridge. Shampoo bottle was almost empty I washed my hair nothing left for my husband and hair conditioner was empty. Extremely disappointed.

Great

Horrible experience. Staff was not accommodating when we repeatedly complained about noise

Nice hotel, lots of self parking available, clean room. Only downside is no available drinking water on the floors and the elevator lobby in the parking structure being incredibly stinky and funky as if they mop the floor with dirty water or something, it smells incredibly moldy.

Great stay and convenient location!

Good

Every visit has been 5⭐ Thx

Superb

Parking is a bit too expensive and not so convenient to reach from a room. The rest is really great!

Very helpful staff! Location is great. Not far from Americana the brand! The all are is great!

There was too much traffic noise, I felt like our room was in the middle of the freeway. Very bad experience.

The hotel was clean but van use some renovations. All else was Exellent

Convenient, near many places

They should include breakfast

What was that shower, wish I took a pic. You had to hold the shower head like a water hose lol. I always choose Hilton but this one was a major disappointment , water damage to the walls & roof. Pool looked rusted? Employees are great tho!

The staff were very helpful and friendly. We enjoyed the breakfasts and one dinner, all delicious. I never like paying for parking, so I parked off-property!

The staff were very helpful and friendly. We enjoyed the breakfasts and one dinner, all delicious. I never like paying for parking, so I parked off-property!

I highly recommned! clean room, staff was friendly. breakfast was fresh and delicious

Loved the staff, very helpful!

Rooms need to be updated

Our stay package included free breakfast buffet for the length of our stay. Room service was provided and towels were changed out daily. Beds were super comfortable and parking was convenient; however, at an extra charge. For the most part- my family and I enjoyed our stay here and would love to come back and again. The hotel was clean and comfortable. There had a gift shop as well as ice machines available on every level. There also had an exercise gym that was very convenient. And front desk customer service were very friendly and professional! Wish the swimming pool was bigger but it was good enough to experience.

Our stay package included free breakfast buffet for the length of our stay. Room service was provided and towels were changed out daily. Beds were super comfortable and parking was convenient; however, at an extra charge. For the most part- my family and I enjoyed our stay here and would love to come back and again. The hotel was clean and comfortable. There had a gift shop as well as ice machines available on every level. There also had an exercise gym that was very convenient. And front desk customer service were very friendly and professional! Wish the swimming pool was bigger but it was good enough to experience.

Exceptional

The staff was amazing from beginning to end. It was a bit pricey

It was a bit pricey

Room was lovely and clean and personally LOVED that their check out time is at noon so really helped us not feel rushed at the end of our stay

Good

Very good

Only the location was convenient. Nice old building, but definitely not a "Hilton" class at all. Very unprofessional/unhappy lady at the breakfast/dining location. Even though we had purchased breakfast on our booking, they kept asking and checking when you enter the dining hall and pretended to make a mistake. Inside, three different staff members kept coming over to our table during breakfast, and they indirectly forced us to pay a tip by repeatedly bringing a receipt to sign, which made us extremely uncomfortable. The worst experience was the morning we were checking out to head out. Due to time constraints, we respectfully asked them to provide us with one to-go box, so that my elderly mom could take a small bite on Uber to take her medication, and they refused very unprofessionally. After talking to their manager, they finally realized how poorly they treated us, and he forced them to comply. It seemed that the hotel manager was aware of this pattern of behavior, and he was very kind and understanding while clearly embarrassed about his staff's behavior.

Only the location was convenient. Nice old building, but definitely not a "Hilton" class at all. Very unprofessional/unhappy lady at the breakfast/dining location. Even though we had purchased breakfast on our booking, they kept asking and checking when you enter the dining hall and pretended to make a mistake. Inside, three different staff members kept coming over to our table during breakfast, and they indirectly forced us to pay a tip by repeatedly bringing a receipt to sign, which made us extremely uncomfortable. The worst experience was the morning we were checking out to head out. Due to time constraints, we respectfully asked them to provide us with one to-go box, so that my elderly mom could take a small bite on Uber to take her medication, and they refused very unprofessionally. After talking to their manager, they finally realized how poorly they treated us, and he forced them to comply. It seemed that the hotel manager was aware of this pattern of behavior, and he was very kind and understanding while clearly embarrassed about his staff's behavior.

Exceptional

👍

Good choice for a hotel with views and good location for shopping and dining in Glendale. Easy freeway access but a quiet building.

Good

The staff were exceptionally kind and helpful. Cleanliness and general amenities were not up to a supposed 4-star hotel. Some things were shabby and basic. The fridge made a lot of noise and woke me at night, the floors in the lobby were sticky, the bedding wasn't warm enough and there was no note paper in the room (which surprised me for a conference hotel). It felt more like a 3-star hotel, not the 4-star rating it has on Booking.

Good

8th floor room had a Great View of the mountains. Location of the bed facing the view of the mountains was Outstanding! The tub in the bathroom is kind of old. The shower head could be a little more updated!!!

8th floor room had a Great View of the mountains. Location of the bed facing the view of the mountains was Outstanding! The tub in the bathroom is kind of old. The shower head could be a little more updated!!!

The staff were exceptionally kind and helpful. Cleanliness and general amenities were not up to a supposed 4-star hotel. Some things were shabby and basic. The fridge made a lot of noise and woke me at night, the floors in the lobby were sticky, the bedding wasn't warm enough and there was no note paper in the room (which surprised me for a conference hotel). It felt more like a 3-star hotel, not the 4-star rating it has on Booking.

I complained regarding some lights are not plugged in, refrigerator was broken, on going plumbing noise and the facility didn’t do anything for my inconvenience. And it was for 2 nights stay

Everything was good I did enjoy my stay

My favorite place to stay

I have reserved one room and I got totally another one and I also customer service did not respond to me at all overall very dissatisfied and I have been honoredmember of Hilton since 2013

I stayed here 30 years ago, and the property could use some updating, but generally is nice and comfortable.

NA

Clean and friendly service

It was a cross between high end as well. Instead of continental breakfast, there was a restaurant. I also had to pay for parking for every day we stayed. And the beds were full size, not queen. I'd try another hotel if i came to this area again.

Exceptional

N/A did not eat breakfast there

It was wonderful the staff was very very nice and very helpful l eat breakfast there was so delicious and that will be my place I’d be staying at

I enjoy staying at this property. Rooms are large and well appointed. I enjoy the bar and restaurant. I’ve had two meals that were very good. Good selection of wines by the glass. Generous pours. Staff are friendly and helpful. I will definitely stay in the future.

Location, complementary breakfast, comfortable bed. Elevator too slow! The lady with short hair letting people in to breakfast isn't friendly at all and some of the servers are rude.. I think the only nice server at the breakfast his name was Gonzalo? The other Mexican girl with long hair kept taking care of certain families but completely ignored me and was rude.

Location, complementary breakfast, comfortable bed. Elevator too slow! The lady with short hair letting people in to breakfast isn't friendly at all and some of the servers are rude.. I think the only nice server at the breakfast his name was Gonzalo? The other Mexican girl with long hair kept taking care of certain families but completely ignored me and was rude.

Plumbing nightmare. I thought i was going to have to evacuate from sewer gas odor it was so strong. Room had seen better days. Water pressure a slow trickle,could barely wash my hands. WAY OVER PRICED!!!

Bathroom was plugged and won’t flush

The bed sheet were dirty! There was trash on the floor of our hotel ! We had to changed rooms beacuse toilet didn’t work. And shower was broken!

Clean

Great location, friendly staff, and very clean rooms. Housekeeping always did a great job. The gym could use some improvement—two treadmills wasn’t calibrated and no sanitizer spray was available. The AC also wasn’t strong enough despite maintenance checking it, which was noticeable with outside temperatures in the high 90s. Overall still a good stay. We would consider coming back .

This hotel is always a comfortable place to stay. Pillows are amazing!

Parking person in the front was very mean and rude

Ice machine broken and I had a surgery where I needed ice. It was very uncomfortable going to other floors for ice

Older hotel, nice lobby, big rooms, outdated elevator. There’s a breakfast buffet (extra fee) but not much selection. Overall good value

I loved the staff. Not enough places to eat. Rooms were not in great condition.

friendly couterous staff and clean areas Not a fann of the heandicap bathroom for my self - but notthing was wrong with it.

House keeping stole my friend's 1000$ glasses out of the case, took cash out of our bathroom, possibly took pictures of my credit cards that were in my wallet that was put away. I started to recieve spam codes to hack my social media and accounts right after the incident...too coincidental! We filed a police report and hotel management was not very compassionate; they did not make it seem like they understood the gravity of the situation. THEIR STAFF WENT THROUGH OUR BELONGINGS AND STOLE FROM US!!! And to top it all off they never took trash out....probably too focused on what they could take. We will NEVER stay in a Hilton hotel EVER again because of this experiance.

Nice and clean

How clean it was and the staff was so nice!! The pool wasn’t clean when we went or heated.

The ice machine on our floor didn’t work as well as the floor below so had to go to different floors to see which one actually worked. The tv was not working so called the front desk and he was very short with us and told us to just flip the channels up and down and hung up but nothing was working so we did not have a working tv the whole trip. The cleaning was nice though as was the cleaning staff.

Room was extremely hot and never cooled down enough. Worst part of the stay was the shower. Misters probably get you wetter. Not enough spray to rinse hair or wash well. Hot room and worst shower water pressure ever! No complimentary breakfast but paid $22 for breakfast buffet that isn't as good as the free breakfast at a Hampton Inn

Clean and spacious room, very larges comfy bed! Staff were pleasant. Great parking if you've hired a car at a reasonable price.

Easy and comfort

Needs some renovations.

It’s a nice hotel and the location is amazing, many things in walking distance. There’s just things in the rooms that need updating and the room wasn’t 100% cleaned the way it should be, but overall it’s an average/nice hotel. The location gives it a lot of points and BEWARE!!! Of the $34 a night parking fee

Location The mini fridge kept us up all night. As I am telling the front desk the next morning another customer was there with the same complaint. Then we have door slamming and yelling in the hallways overnight. Horrible place to stay.

Did not go to the pool

Lack of basic requirements such as a toothbrush, toothpaste and slippers,and nobody help for carry suitcase or carry-on.

Hotel was in a good location, but desk staff was a bit rude as acted as if you were bothering them if you had any questions. Particularly the blonde woman, whose name I didn’t see because she wasnt wearing a name tag. All of the elevators were broken or under repair but one, so we are thankful that there weren’t any emergencies or problems. Ice machines on several floors were also non- functional. The bright spot of our stay and the only reason I gave 2 stars instead of one was because of the breakfast kitchen staff. Juan was amazing and went above and beyond to make sure that we had everything we could want or need. Outside of that, this Hilton stay was shockingly disappointing.

NA

Staff was great. Room was clean.

When we enter the room the smell cigarette, I ask for deorizer spray but unfortunately no more housekeeping on duty.

The staff was great, very attentive, and friendly. Nothing

Clean room. Staff was polite and friendly

Staffs were so extremely rude. Need to step it up. The night person was only the nice one. Curtains were filthy with so many stains. I didn’t bother to complain because it wasn’t worth i

Staffs were so extremely rude. Need to step it up. The night person was only the nice one. Curtains were filthy with so many stains. I didn’t bother to complain because it wasn’t worth i

Hotel was beautiful! The elevators were a scary story but other than that I had a wonderful stay and as long as all that is reconciled I’d stay there again and again!

Hotel was beautiful! The elevators were a scary story but other than that I had a wonderful stay and as long as all that is reconciled I’d stay there again and again!

Staff was great. We found black mold in the shower. Meals were good and it was nice to have a gift shop onsite.

Staff was great. We found black mold in the shower. Meals were good and it was nice to have a gift shop onsite.

the toilet paper and coffee maker weren’t clean and the toilet paper looked dirty. other than that everything was great

the toilet paper and coffee maker weren’t clean and the toilet paper looked dirty. other than that everything was great

Elevator needs to be fixed and our room will be warm and AC would not help cool down. Evert

Elevator needs to be fixed and our room will be warm and AC would not help cool down. Evert

Loved everything about my stay in Glendale and at the Hilton. Amazing views and the classic Hilton touch. I’ll be back!

Loved everything about my stay in Glendale and at the Hilton. Amazing views and the classic Hilton touch. I’ll be back!

Yes, spotless.

Yes, spotless.

Lovely hotel , but when it came to showing the hot water took about 10 mins to heat up , I’m not sure if it normally tak

Check-in was quick and easy, which I always appreciate after a long day of traveling. There’s plenty of parking in their garage. It’s not free, but it’s secure — and honestly, I’d rather pay for peace of mind. The room itself was clean and had all the usual amenities you’d expect. Everything felt comfortable and well-maintained. The only issue we experienced was that the toilet overflowed. We notified the front desk, and while they were responsive and brought towels, we weren’t moved to another room. It would have been a five-star experience if we had been swapped out, especially given the inconvenience. That said, we had already planned to step out and only came back to sleep for a few hours, so it wasn’t a complete dealbreaker — just a bit of a customer service miss in my opinion. Overall, the location, cleanliness, and ease of stay were solid. With a little more attentiveness in handling unexpected issues, this place would easily be a full five stars.

Check-in was quick and easy, which I always appreciate after a long day of traveling. There’s plenty of parking in their garage. It’s not free, but it’s secure — and honestly, I’d rather pay for peace of mind. The room itself was clean and had all the usual amenities you’d expect. Everything felt comfortable and well-maintained. The only issue we experienced was that the toilet overflowed. We notified the front desk, and while they were responsive and brought towels, we weren’t moved to another room. It would have been a five-star experience if we had been swapped out, especially given the inconvenience. That said, we had already planned to step out and only came back to sleep for a few hours, so it wasn’t a complete dealbreaker — just a bit of a customer service miss in my opinion. Overall, the location, cleanliness, and ease of stay were solid. With a little more attentiveness in handling unexpected issues, this place would easily be a full five stars.

The staff were wonderful!

The staff were wonderful!

Wonderful

Wonderful

Clean room and comfortable.

Clean room and comfortable.

Clean room, quiet and comfy beds!

Clean room, quiet and comfy beds!

the toilet ran for a long time after flushing the phone to order a meal didn’t work the hallway to get to my room looked like it needed a refresh there was a light out in the hallway the mattress needs to be replaced very worn out the windows are aweful they need to be upgraded I asked the gentleman at the front desk did I need to pay for the self parking he said no but when I went to leave the parking lot, I had to enter my ticket and pay $29. Unacceptable. I’m never going to stay at this hotel again.

The location and the appearance from the outside. Elevators don’t really work, and they both had loose pieces hanging.

Good location You have to pay for the parking even though it should included/ basic amenities like toothpaste weren’t provided, TV didn’t work

A fine place to stay while visiting family in the area

If you're looking for a tidy, reliable spot and don't plan on lingering too long, this is a solid choice.

If you're looking for a tidy, reliable spot and don't plan on lingering too long, this is a solid choice.

Good

Good

The hotel was in great location

The hotel was in great location

Parking lot was scary. TV reception was patchy. I booked for a2 bed room but it was only a one queen bedroom, was too tired to complain as i had a tiring flight. Breakfast was very ordinary. Room needed to he remodeled. Not satisfied at all.

Parking lot was scary. TV reception was patchy. I booked for a2 bed room but it was only a one queen bedroom, was too tired to complain as i had a tiring flight. Breakfast was very ordinary. Room needed to he remodeled. Not satisfied at all.

We drive from out of town to visit family in the area. We always stay at the, Hilton. It is clean, convenient, and always a pleasant stay.

We drive from out of town to visit family in the area. We always stay at the, Hilton. It is clean, convenient, and always a pleasant stay.

Pooling water on carpet next to bed. Everything in the room was old and not well maintained.

Pooling water on carpet next to bed. Everything in the room was old and not well maintained.

Good

Good

.

.

This is a nice, conveniently located property. Clean, well appointed rooms, comfortable bedding. Free garage parking. Excellent staff, friendly and accommodating. The only slight downside is that it’s on Glenoaks Blvd. which is a major thoroughfare. There were sirens and noisy cars that were disturbing.

This is a nice, conveniently located property. Clean, well appointed rooms, comfortable bedding. Free garage parking. Excellent staff, friendly and accommodating. The only slight downside is that it’s on Glenoaks Blvd. which is a major thoroughfare. There were sirens and noisy cars that were disturbing.

.

.

Staff and Service was excellent! We are from Texas and we will definitely stay here again in the near future.

Staff and Service was excellent! We are from Texas and we will definitely stay here again in the near future.

Great location.

Great location.

Clean and Staff very good

Clean and Staff very good

Front desk employees were short tempered, indifferent, and disrespectful.

Front desk employees were short tempered, indifferent, and disrespectful.

Friendly staff, great

Friendly staff, great

Elevators take too long

Elevators take too long

We stay at this hotel every couple of months . It is an average hotel our room was clean but the TV did not work and the drain stopper was not functioning basically you needed to shower in a pool of water which as we checked out we informed the front desk hopefully they fixed the issues.

We stay at this hotel every couple of months . It is an average hotel our room was clean but the TV did not work and the drain stopper was not functioning basically you needed to shower in a pool of water which as we checked out we informed the front desk hopefully they fixed the issues.

Air con on when it was 55F outside had to get maintenance to fix it - this was after we checked in late at night so we were exhausted. Had to keep adjusting the heat all night cause the only way for it to cool down was to turn it off. Was not informed that I could use my meycard for parking in and out so had to go to the front desk to reverse the room charges (since I paid the self park). All and all just a very mediocre experience.

Air con on when it was 55F outside had to get maintenance to fix it - this was after we checked in late at night so we were exhausted. Had to keep adjusting the heat all night cause the only way for it to cool down was to turn it off. Was not informed that I could use my meycard for parking in and out so had to go to the front desk to reverse the room charges (since I paid the self park). All and all just a very mediocre experience.

I like the location! Burbank is a nice area. The best part of my stay was definitely the staff. They were exceptional from the gentleman at the valet to the the ladies that checked me in in the very polite and professional staff at the breakfast, really outstanding. This hotel is in a great vicinity to a lot of really nice restaurants and some great shopping although my room was slightly dated. It was very clean and the bed was really comfortable. Overall I would come back.

I like the location! Burbank is a nice area. The best part of my stay was definitely the staff. They were exceptional from the gentleman at the valet to the the ladies that checked me in in the very polite and professional staff at the breakfast, really outstanding. This hotel is in a great vicinity to a lot of really nice restaurants and some great shopping although my room was slightly dated. It was very clean and the bed was really comfortable. Overall I would come back.

Night staff was rude, I was locked out of my room for 20min. Will never stay here again.

Night staff was rude, I was locked out of my room for 20min. Will never stay here again.

ROOM WAS VERY CLEAN AND STAFF VERY NICE.

ROOM WAS VERY CLEAN AND STAFF VERY NICE.

This hotel is horrendous!! You would have a better more comfortable time staying in a 2 star motel. No ice on ANY floor (all were broken), thermostats don’t work, AC units going on and off all night, TVs don’t work, horrible bathroom conditions. Windows so dirty you can’t even see out of them. The state of this hotel was actually shocking. From the outside it looks nice, and that’s how they fool you. Don’t get fooled, stay somewhere else.

This hotel is horrendous!! You would have a better more comfortable time staying in a 2 star motel. No ice on ANY floor (all were broken), thermostats don’t work, AC units going on and off all night, TVs don’t work, horrible bathroom conditions. Windows so dirty you can’t even see out of them. The state of this hotel was actually shocking. From the outside it looks nice, and that’s how they fool you. Don’t get fooled, stay somewhere else.

Great place, real close to shopping and restaurants just off the freeway. Nice pool and decent gym. No hot tub and room service comes in a paper bag but over nice rooms with great views with almost 20 floors

Great place, real close to shopping and restaurants just off the freeway. Nice pool and decent gym. No hot tub and room service comes in a paper bag but over nice rooms with great views with almost 20 floors

I made a reservation at the Hilton in Glendale and when I got there in the evening they had given my room away and didn't have any available rooms, so it seems as if they know how to take a reservation but not to keep the reservation,so I had to find another hotel room will never use Hilton again

I made a reservation at the Hilton in Glendale and when I got there in the evening they had given my room away and didn't have any available rooms, so it seems as if they know how to take a reservation but not to keep the reservation,so I had to find another hotel room will never use Hilton again

Excellent

Excellent

Staff was great. I will definitely stay here again

Staff was great. I will definitely stay here again

Love the walkability to shops etc and an easy commute to places I wanted to go.

Love the walkability to shops etc and an easy commute to places I wanted to go.

The thing I felt was a negative was the $29 they charged to self park.

The thing I felt was a negative was the $29 they charged to self park.

My room had hair all over the bathroom, the fixtures are all rusted and old. The smell of the room is old and just not kept well. I stayed for a solo getaway and I just had a horrible experience. I’m very disappointed to be honest .

My room had hair all over the bathroom, the fixtures are all rusted and old. The smell of the room is old and just not kept well. I stayed for a solo getaway and I just had a horrible experience. I’m very disappointed to be honest .

Our air conditioner wasnt working so we had to change rooms.

Our air conditioner wasnt working so we had to change rooms.

Very clean room an

Very clean room an

refrigerator in room wasn’t working properly, old painted over water damage to baseboards on one wall. Up charge for parking, No continental breakfast without up charge.

Upon check-in I was given a key card to a room that was already occupied. Extremely awkward experience walking in to a room and en, no apologies given

Lobby was clean, parking was under hotel, staff was nice at check in. Our room was clean. Toilet ran all night and there was a very odd noise almost like a rat rummaging through the drawers. It actually kept me awake all night. I even heard it in the morning. Check out was easy.

BEAUTIFUL, Cozy, Comfortable, Nice & Helpful Staff, Nice Location. I loved it

Good

Restaurant made mistakes on order. Parking garage was dirty. No microwaves in room. Fridge wasn’t cold.

Awesome stay

It was wonderful. The staff was so friendly and very helpful. The bed seemed hard but was very comfortable. Best of all the pillows. I rarely travel without my feather pillow but I did not need it with the fantastic pillows they have. The cost of the stay was no less than had I registered directly with the hotel.

The location is good, my conference was there onsite. The room, which I paid extra for to be a corner room was terrible. It was run down, the pillows didn’t smell fresh, and it was just beat to heck. I was disappointed that a name such as Hilton would book out a room in this condition, even through a third party site.

Baker was very helpful and kind.

Room was outdated, beds uncomfortable. But it did feel safe and clean which is most important to me. Parking costed additional $35 a night and breakfast was offered at $24.99 each guest which we declined.

Bar hours were limited. Air Conditioning was good. Lots of noises at night coming from refrigerator and other rooms. Good room for a quick corporate stay. location worked well for Universal Studios and concert at Rosebowl.

I was there only one night, for a wedding. The property met most of my needs: location, comfort, affordability, safety. Just a few munor details would've made my stay most excellent. One, I couldn't get the TV to work, it kept asking me for an access code. When I brought it to the attention of the reception counter, the gentleman didn't know what I was talking about. The other issue that was a bit of a concern for me was that I am dealing with some back pains, so I need to fall asleep with a heating pad. I could not get the outlets next to the bed to work no matter what I tried, the lamps could turn on but there was no power going to my heating pad (I could plug my USB phone charger into the lamp, though). I really needed that heat, before my long drive home. Yes, there were wall outlets in the room, but none next to the bed, close enough. Finally, there was no hand soap in the bathroom, hmmm. But as I said, my stay was short and overall, very nice. I will say the gentleman at Valet parking was a hardworking employee, he moved quickly and was just so polite and courteous, a nice first impression to my arrival.

G

Clean room

Clean

Room was clean although smoke detector cover was missing and looked moldy. Large well appointed rooms and nice bathroom. Fridge also didn’t work. Overall good though as it was very clean.

Staff very friendly and helpful. Room was clean and great pool!

Great room! Would definitely recommend

Room was great. Irritating that I had to pay an extra $29 for parking. Restaurant was closed so I didn’t get

The staff was simply wonderful

Nice service beautiful atmosphere

Overall not a bad place. My AC in the room barely worked and the hotel is showing some age.

During our 4 night stay on our 2nd day we had ants in the closet and seem to be coming from the walls.

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Great location and staff were fantastic

The door to the bathroom did not lock and the while stay they never fixed it. When we left to universal studios and came back, they did not clean the room change the sheets. The fridge did not work well, and the tv kept loosing signal. Not recommended to stay here.

Good location, with a short drive to Universal and the Rose Bowl. Clean and tidy room.

The ac in my room was set at 65 and never got lower than 72. This made it hard to sleep. I was also originally put in a room that had 2 dryers on the ground for some reason.

This Hilton Hotel has a beautiful and comfortable lobby. The room we stayed in was fine. Needs to be updated or better maintained. The refrigerator wasn't working, light bulb out in the lamp on nightstand, the sinks water pressure was weak. I notified the desk when I checked out.

It was too expensive for not including breakfast

Liked it easy to walk to the mall,

The hotel is very out dated and the rooms were not taken care of. The room was out of shampoo and soap in the dispenser but when I went to call, the phone didn’t work. Checkin and checkout, the staff didn’t talk to me, the checkin staff was having a conversation with the staff and checkout didn’t say a word. Disappointed.

For the size of the room the bathroom is shockingly small and I feel like you could fit in a little seating area rather than just one chair and floor lamp.

Excellent property and in a safe location.

It was in a beautiful location, we felt very safe. The bathroom was a little dirty behind and under the mirror so you can tell they just clean around the items on the counter and we had a leak somewhere so they came and placed a really loud fan in the room. Other than that, everything was great. If you get a chance check out the cool car collection in the parking garage.

Outdoor pool

Hello, my check in was incredibly quick and fast to the point where the agent left me standing at the front desk as she did not let me know we had concluded the process. She was super rushed, was not welcoming, more robotic, and literally walked away to another desk to do something else. There was a male agent next to us and I can overhear him telling his guests he had upgraded them, giving breakfast info etc etc. I had NONE of that type of service and felt SUPER unwelcomed. I moved along to finding my room since I was NOT in the mood to complain or provide feedback. The facility smelled very foul in the parking garage like sewer water or dirty mop. The elevator area leading to garage from lobby smelled like a hospital cafeteria. I would definitely invest in some air fresheners or plug in to set the ambiance for "comfort". The room was very comfortable. There was a tall floor to ceiling window that would unlock and open at 6 inches wide, felt weird about it but was locked to where an entire person could not pass through. Thank you for your time.

very nice & clean property. Conveniently located. Enjoyed our 1 night stay there. Would come back again!

Clean Room and property. Very warm and Friendly Staff!

AC was not working the entire day and night and it was 95 degrees outside. Room was not cleaned, sticky residue on the counters.

N/A

Good for stay in Glendale

Staff was courteous

The Hilton was well staffed, clean & comfortable. I enjoyed my stay very much.

front desk staff was unhelpful and likely special needs

Pros: The room was clean & comfortable. The hotel is in an easy to find and access location and also feels safe. There is a trader joe's and coffee shop within easy walking distance. Cons: parking costs $29 and the person checking us in made it feel like we were not worth his time.

Not bad for the price

It was a very good experience, in fact so good we are going back next month. The breakfast staff were friendly and very helpful. Check in/ out was quick and easy. Thevroom was good, the bed comfy andvthe only problem (hairdryer] was fixed quickly. Overall very good.

Very basic business hotel. Bar and restaurant open limited hours. Pool.

Hotel is nice and clean. Room had a lot of space and beds were comfy. The hotel is right next to the freeway with tons of eating option nearby in downtown Glendale and downtown Burbank. No issues trying to find parking on a Sunday night. We definitely would stay here again.

We didn’t stayed to long. That was are second time. We love it

The elevators where dinky, and the AC did not cool enough for a summer hot kind of day.

Excellent hotel very clean, quiet and safe

No good

Always enjoy staying here to go visit our grandson.

Clean and safe, good service

A

It was centrally located which meant we needed to take an uber everywhere we went. Beds were comfortable, pool was lovely but needed a little more attention than what it was getting. Bartenders concierge and restaurant staff were excellent...can't say enough about them! Food and bar drinks were very good! Air conditioner in our room wasn't working. After the 2nd time they assured us it was 'fixed', we asked for another room. They gave us keys to 2 other rooms for us to check out. The 1st one smelled of marijuana but the 2nd one proved satisfactory. In a rush to get into our new (cool) room, 3 large bottles (shampoo, conditioner and body wash) were left behind in the washroom. Of course they disappeared and of course no one knew where they went. We had tipped our maid quite well before our room move since she was going to be off the next couple of days. Cleanliness in our room could have been better. There were 2 long black strands of hair on our washroom floor that did not belong to myself or my friend. Do they not use vacuum cleaners or brooms anymore?

Love

Being that it was my first time in Glendale it was a great visit property was beautiful staff was friendly room was beautiful

Friendly Staff, Breakfast Staff was awesome, great service!!!

Had an amazing stay!!! Everytime that we travel to LA we stay at the Hilton…

Was very rude and racist! I would NEVER stay here again. She should be fired! Also I booked a deluxe double bed room. Was told they had no double beds available . Went back and forth with her then finally she found a double bed room but it was a standard which is smaller than the deluxe! I never stayed in the type of room I paid for.

Great location. Close to shops on Brand Ave. Definitely recommend.

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It was great from front desk to housekeepers very friendly and helpful

I never stayed here and I was still charged after canceling my reservation WITH protection

The water pressure was amazing! That’s about it

Nice

Many rooms overlook the hvac noisy system

The room was very comfortable except i couldn’t get the thermostat to work. It was clean. Had great service at the bar. I paid for breakfast, but never got to eat. On the 2nd morning, i was in the restaurant at 6:27am & i was stopped by a lady that told me they weren’t ready. I told her i missed breakfast yesterday, was going to the Price is Right & had to be there at 7am so wanted to take something with me. She said they didn't have it ready .

For the price point, extremely disappointed in the general condition of the hotel overall. The hallways smelled like weed, walls are super thin and very noisy, no luggage cart or service??? The bathroom was dirty and there was a used washcloth in the shower, found drywall screws around the bed in the carpet??? Seriously? Peeling wallpaper, noisy toilet that kept flushing by itself. I could go on- one bright spot the valet guy was super nice upon checkout and very polite. Rest of the staff, not so much. Expected more from a Hilton property.

City view was great!

Service amenities

It was a fabulous stay! So close to so much great stuff to see.

It was a nice stay the room had all the things I needed.

The

Good overall

Clean, safe and friendly staff.

Clean, efficient staff, very professional people doing their jobs with enthusiasm which I expected from a stay at Hilton. I’ve stayed at many Hiltons and never been disappointed.

Centralized in a great location.

Nice

Na

tv not working properly, false claim on having true room service, vomit smell in parking garage, bathroom sink and shower backed up

Took too long to get someone to get our food order at the bar.

The room’s air conditioning wasn’t working, and with the temperature at 85°F, it was uncomfortably warm. Additionally, the bathtub drained very slowly, so water pooled during showers, which was unpleasant. Overall, the experience was disappointing.

It is okay.

Most of the staff was up to snuff. There's some issues with troublemakers posing as protesters between about 11:00 at night till about 4:00 in the morning. The night auditor didn't have the slightest clue what to do, he refused to move my room even though there was plenty of vacancies in the hotel, myself and my two kids were kept up all night by these idiots outside which neither the hotel nor the police would deal with.

Most of the staff were terrific. Dining staff are friendly and professional. The severs are the best. Housekeeping staff were friendly and attentive to my needs. The parking fee per day is more expensive than it should be - especially since my stay was several days.

Amazing hotel!!!

It’s a food desert! The breakfast is miserable for the price unless you get it on the room. There is no proper restaurant or dining. By 10pm even the bar is closed. You’re left with an ugly little shop to buy water bottles and snacks. It’s like a Holiday Inn.

Asked for a roll away 3 times and still waiting at 1 am for it to arrive.

People friendly

Nice and convenient

The staff was not too friendly

Great location, great staff! The hotel has everything you need. We arrived on Friday, after dinner out we came back and enjoyed a couple of drinks at the bar. Delightful servers and very attentive to everyone. It made for a relaxing and enjoyable atmosphere. Will stay here again next year.

This is an old hotel that needs better maintenance of the rooms

Service was not good. Room was terrible. Overpriced

Please renovate the elevators.

Close to Glendale shopping lots of food options near ish. Kinda wish there was a hot tub.

I don’t like to write bad reviews but from the get go we had issues. We checked in and the room was around 90 degrees. The thermostat or air did not work. Called maintenance and for the next 3 days we had to either have ot super hot or cold by manually putting it on. The outlasts did not work. The blow drier barely came on and the refrigerator did not work. On the good side, the pool was nice and the gym was very nice.

The hotel itself is basic and somewhat dated. I expected more from the Hilton. Id choose somewhere else next time.

I can’t count the number of times I have stayed at this hotel. The entire staff is wonderful, the facility is spotlessly clean, and except for a really noisy air conditioner last night, we very much enjoyed our stay!

Great hotel. Near downtown and easy travel to the Rose Bowl for events!

Great service

Parking lot check out wasn't working, I had to call the front desk to exit the parking garage.

Great facility for meetings with responsive service. Catering service was excellent. Hotel check in process was easy and the room was spacious and comfortable. Plenty of linens. Thank you for a wonderful experience.

The staff were very pleasant, easy to check in and park the car. Food on site including breakfast was very tasty.

Run down decrepit property. Zero service - “room service” requires you to go pick it up yourself, but with a 20% gratuity added on.

👍

My stay was great I would definitely recommend and also stay here again. It was clean and the staff was great.

I like Expedia

Costumer assistance? BAD!!!!

It’s nice

Great place to stay!