Embassy Suites Los Angeles - Glendale
About Embassy Suites Los Angeles - Glendale
Located in the heart of downtown Glendale, Embassy Suites offers suites with a separate living room and a wet bar with a microwave. Facilities include an outdoor pool and a gym. The air-conditioned suites of Embassy Suites Los Angeles Glendale are decorated with warm colors and dark wooden furniture. All suites have a flat-screen TV with premium cable channels, and a work desk. Guests can enjoy a cooked to order breakfast every morning. Bistro 800 serves international cuisine for lunch and dinner. The on-site convenience store offers light meals, snacks and beverages. Embassy Suites Glendale’s reception is open 24/7. The hotel also offers a gift shop, an on-site cash machine, and laundry and dry cleaning facilities. Hollywood is just 7.9 miles from Embassy Suites Los Angeles Glendale, and Universal City is 8.5 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally appreciate the cleanliness, friendly staff, and complimentary breakfast at this hotel. However, there are frequent complaints about outdated rooms, maintenance issues, and parking fees.
- Complimentary breakfast with a good selection
- Friendly and helpful staff
- Outdated rooms in need of refurbishment
- Maintenance issues such as plumbing and furniture problems
- 5/5
The room was spacious and very clean. Easy to park, i just hope that they will have atleast 1 relief area for the dogs.
- 3.5/5
Good
- 4/5
Very good
- 5/5
My stay here was actually perfect. I loved it! Breakfast was complimentary as well. They also give you 2 drink tickets for the bar! The time is 5:30pm-7pm. It’s on the back on the breakfast tickets. The bed wasn’t comfortable but the rest of the stay was really good. Parking was $28 a night
- 5/5
This hotel was really nice. Breakfast was delicious.
- 5/5
Breakfast
- 5/5
Clean, beautiful, staff let my toddlers feed the koi fish in the lobby :) We’ll be back.
- 3.5/5
Very clean Nothing
- 5/5
Loved the breakfast and social hour, so fun! No vending machine and the little hotel store was closed the whole time.
- 5/5
Exceptional
- 5/5
Everything was so clean and the breakfasts were wonderful
- 1.5/5
The breakfast was great and housekeeping did a wonderful job. Beds were comfortable and room was clean and nice. The pool and hot tub was dirty and literally turned our blonde hair green and it has been over a week and we still can't fully get it out. Supposed to be able to feed the fish "all day" on Tuesdays and Saturdays and we were there 7 nights and unable to feed the fish because they had given out all the available food for the day before breakfast had even ended. Paid for parking and still got a notice on my vehicle that they were going to tow my car for unauthorized use. Went to the front desk and they just said "you are fine". When asked for validation for window they seemed put off by having to do their job and give it to me.
- 4.5/5
Superb
- 5/5
The evening reception is always such a nice touch. And breakfast is always excellent with Embassy.
- 4/5
Staff was king enough to switch our room to one with a view of the mountains. Much appreciated. However, one reason we chose this site was the "made to order breakfast omelettes" which they had but which were very disappointing. Eggs cooked on a grill with chosen ingredients plopped inside the eggs, uncooked, and cold. The other hot buffet wasn't hot at all, cold eggs, bacon, and sausages. It appeared they had no heating under the pans. The other draw was their pool, which it turned out we couldn't use because it appeared it was never filtered and had an ugly scum on its surface. So they have some important issues they need to address to get a better review.
- 5/5
Great
- 5/5
The whole staff were excellent with service and Breakfast was the best.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
The whole staff were excellent with service and Breakfast was the best.
- 3.5/5
Property bathroom needs to be redone, blankets update, overall refresh. Parking price is outrageous
- 3.5/5
Property bathroom needs to be redone, blankets update, overall refresh. Parking price is outrageous
- 5/5
I had an excellent experience during my recent day over the Memorial Day weekend. The staff was very polite and professional. The check-in process was quick and easy. The elevators are very fast. You never had to wait more than 10 seconds for an elevator. I also really enjoyed the breakfast. There were lots of options and the made to order omelettes were a bonus. This hotel was also very quiet. Other than the occasional neighbor entering their room, I never heard anyone above or below me walking around or talking. Overall great is a great hotel.
- 4/5
Made to go omelette; avocado toast is the best. Parking ticket was too expensive🙁
- 4/5
Great location, amazing breakfast and staff! Only complaint would be the water pressure is so weak that showering with a family is very time consuming.
- 4/5
Only complaint would be the water pressure is so weak that showering with a family is very time consuming.
- 4.5/5
Had one of the best showers at a hotel ever!!!
- 4.5/5
Had one of the best showers at a hotel ever!!!
- 5/5
Love the breakfast options
- 1/5
The hotel is super clean the staff is amazing very family friendly and the breakfast is amazing
- 5/5
The hot breakfast and omelet bar are awesome. I also enjoyed the free drinks at happy hour.
- 5/5
Very clean N/A
- 5/5
Very clean N/A
- 4/5
Slightly older hotel, but it is in a great location with ample parking. A car is super helpful in LA, and you’re close to the highway and other easily reached places.
- 2/5
The room was very noisy at night . Couldn’t sleep. When we mentioned to front desk , he said he couldn’t do anything about it. Not even offered to credit us for anything .
- 4/5
Fast easy check in. Friendly staff. Breakfast was good. The hotel needs some upgrading but overall I had a great stay.
- 5/5
Exceptional
- 5/5
Knowing that this hotel is very reputable and clean is very important to me. Bonus that there is a full made to order breakfast downstairs for your convenience that is included in your stay. The staff is very friendly and helpful for whatever you needs are. (Pet Friendly) 😊
- 3/5
I did not like excessive parking fees and alternative to park outside (except a parking building as expensive as hotel
- 5/5
Very nice room, excellent location. Staff was terrific and responsive. Breakfast was ok, but the price was right!
- 5/5
My three daughters and myself stayed in the king suite. There was plenty of space for the four of us. I’ve stayed at other Embassy Suites, this one is my favorite. Clean environment, comfortable beds, breakfast is always good, and helpful and friendly staff. I also really like the parking garage. My favorite stays are always at the Embassy Suites!
- 5/5
The room was clean and the breakfast options were great.
- 1/5
Very rude the staff
- 5/5
Rooms and property inside and out where well maintained and clean. Also the breakfast had a good variety of food for adults and children. Also the 2 free Adukt beverages for each adult where a bonus
- 5/5
Very nice breakfast!
- 1/5
Our room was dirty the trash had not been emptied one of the beds was unmade and there was hair on it. Our toilet didn’t work we had to go down to the lobby to use the restroom
- 5/5
Evrything was behind expectation
- 4/5
Great breakfast. Comfy beds
- 5/5
Clean rooms, welcome social reception drinks !!!!
- 5/5
Property was clean Reception snacks better than before
- 4/5
Room is quite and clean, but I hate that all double-double suites are facing inside that even during the day are "kinda" dark and you don't get real light sun inside them.
- 5/5
Clean, room was nice as well as the building
- 4/5
The jacuzzi/spa was not operating
- 5/5
The free breakfast buffet with the build your own omelette’s are a great way to start off your day! There is also happy hour in the bar area with selected free drinks! Overall it was a very comfortable stay & I would definitely come back & I recommend it highly!
- 3/5
Hotel needs a facelift. Indoors was dark and dreary, replace ceiling windows with natural light, there’s no windows in sleeping rooms to receive fresh outdoor air, window blinds are old.
- 4/5
Everything was great! Rooms were clean and spacious, the free breakfast was such a great perk and the property was very clean. Only reason I gave it four stars was that the shower was super slippery and the pool was disgusting. They should’ve said it was closed because the filter was clearly not on and there was a ton of dirt, hair and even bandaids in and around it. We took the kids to the pool and I wouldn’t let them in, it was gross. They should’ve just closed it for maintenance rather than keep that disgusting cesspool open.
- 5/5
Very nice
- 4/5
Typical embassy suites stay
- 2/5
The person at the concierge talked to me rudely when I inquired about the wrong water charges charged to bill. Further when I asked about why the room was not cleaned he told that housekeeping said they cleaned the room. I had to go to the level to ask him to get the back end details of room key access and at the end it was confirmed that I was right and they did not cleaned the room for one of the day of our stay.
- 4/5
Friendly helpful staff…solid free breakfast with made to order omelettes
- 5/5
Excellent stay, friendly and efficient staff.
- 5/5
The breakfast was great. The made-to-order omelettes were delicious. The room was clean and smelled good when we walked in. The staff was nice, professional, and accommodating. I would book here again.
- 2/5
But the pool and hot tub was not working during our entire 3 day stay.
- 4/5
Clean facility . Good breakfast selection. Staff was very cordial & friendly.
- 5/5
It was good
- 3/5
The hotel itself is really nice . The highlights I really love/like was the cleanliness and security of the hotel as well as the included breakfast. I was really disappointed that the ice machines were not working. I was on the 6th floor and I went to every single floor and the only one ice machine was on the 8th floor and apparently the staff was not even aware of the issue. My stayed was for 5 nights and the issue wasn’t resolved. The pool is shaded but it was not heated so I was not able to used it , and the jacuzzi was out of service ( it was a bummer). Overall I enjoyed my stay but I feel that could be better since that was my second time here.
- 5/5
The breakfast
- 5/5
Great location plus free breakfast which was delicious, attentive staff, highly recommended
- 5/5
I’ve stayed at Embassy suites multiple times and it never fails.
- 5/5
We always enjoy staying at this Embassy location when we go to Hollywood. Staff is always friendly, rooms are always clean, it is always a nice stay.
- 5/5
Great property. Fab breakfast. Make your own omelet. Spacious and clean.
- 3/5
Room, staff and breakfast were nice, ice machine was broken, pool was green and had clumps of hair floating in it on the days it wasn’t closed, jacuzzi was closed the entire time. Parking was expensive.
- 5/5
Xo
- 5/5
Great place to stay!
- 5/5
Always great with embassy
- 5/5
We had a spacious clean room with separate bedroom area with views of the mtns. Parking garage was well lit with easy in/out access. Walking distance to restaurants. Staff at check in was friendly. I would stay again if in the area
- 4/5
The pool need attention.
- 3/5
Bathtub was rusted and had stains. Living room felt small when we pulled out the sofa bed. Location was good for our Universal Hollywood trip.
- 5/5
Spa pool didnot wrk tho.
- 5/5
The room, staff, reception hour, full breakfast with made to order omelets, exercise and lap pool all met our expectations. The location was walkable with a 7-11 across the street. Nearby is a mall, Target, Papa Johns...within a short drive.
- 4/5
Second time staying here. Thia time was on the 8th floor hallways and room clean. Beds and carpet clean. Spacious room and convenient parking as well. Waters are $3 and parking is $28. Someone in our floor decided to party until 1am. Yes thin walls.
- 2/5
Hotel is expensive with parking Wi-Fi being extra however, amenities are broken. Hot tub was broken down. Gym had no air-conditioning. Not worth the money and needs repair two out of five stars I suggest finding a a place with more value
- 3/5
If you're passing through for one night I suppose its fine. Beware of customers with dogs everywhere even around the food area and the constant smell of weed throughout the property especially in the rooms. No matter how much they spray the rooms the weed smell is in everything. The quality of this property has gone down. Will not stay here again
- 5/5
One of the best hotels I’ve stayed at in California! Was very family friendly and the staff were so nice and welcoming! I would definitely make this my go to hotel while traveling.
- 3/5
Rooms are spacious and the breakfast was great. Thy advertise laundry however it is coin operated, there is no change machine and there’s a sign that says to see the front desk.
- 3/5
Lobby. So there was no natural light. The bathroom shower was leaking and had poor maintenance. The breakfast area was awesome and the breakfast staff was very good. The gym was dated and only one treadmill was working. No water stations till you get to the breakfast area or the bar.
- 5/5
Great rooms
- 4/5
Delicious Breakfast
- 4/5
Clean room, spacious,
- 5/5
Clean, spacious, comfortable, excellent breakfast and convenient location. Staff front desk and kitchen (morning) very attentive. Omelet chef bravo!
- 5/5
I stay here for years since the opening back then.
- 5/5
Room was clean, and staff was super accommodating. Highly recommend
- 5/5
Great service and we love the breakfast:)
- 5/5
Great place to stay.
- 5/5
Everything was great
- 5/5
Housekeeping service was excellent. Breakfast staff were exceptional.
- 5/5
All is perfect!!
- 5/5
Great staff.
- 5/5
Very clean rooms and super polite and accommodating staff
- 5/5
Good location and service
- 5/5
The room was very quiet.
- 5/5
Anytime I travel to California, I take recommendations from one person and one person only, Devid Fillips. A connoisseur of the exquisite and fine hotels. When he recommended I stay at the Embassy Suites Glendale, I expected nothing less than the best. It is conveniently located from shops, food, and the freeway. The staff was friendly and accommodating. The hotel is kept very well and the rooms are spacious and clean. The complimentary hot breakfast and drinks in the evening were quite the treat. I will definitely be staying here again on my next trip.
- 3/5
In the morning we went to breakfast and my granddaughter has dietary restrictions and we were trying to get a pancake for her. The menu posted around had prices for “Non Guests” which included pancakes. One of the cooks said there is French toast over there. We have never, never had a problem getting pancakes at embassy suites and never told as guests that we have to pay. She’s a little kid who wasn’t able to eat. The same man at the front desk said that is not my department so I don’t know there policies. Then he shouldn’t be at the front desk. I stay at Embassy Suites a lot since it is my preferred hotel but maybe I have to rethink this. Kelly B
- 5/5
The staff was perfect and the room was great!
- 5/5
Very clean room and good breakfast. Clean and safe neighborhood.
- 3/5
No toiletries provided, unless you ask for it. Shampoo and body wash dispensers were empty, not enough towels in room for amount of people in reservation. Parking costs $28.
- 5/5
Clean Rooms and Amenities. Staff need
- 5/5
The Staff is great. The beds are very comfortable, and the breakfast is excellent.
- 4/5
My only complaint is that the beds are very firm and not comfortable.
- 5/5
Everything was perfect
- 5/5
As always
- 5/5
Great service from staff! Clean and love the breakfast
- 5/5
Always to standards!!
- 5/5
Nice!
- 5/5
Attentive staff, upscale space, great amenities, clean room
- 5/5
Next time would request a room with window to the outside , half the rooms are interior with only a window to the lobby area.
- 4/5
Clean room, professional, friendly staff, nice breakfast.
- 5/5
Yes, the only concern we had was that we had five people in our stay and they only stocked the room with three towels and wash cloths. They rectified that thru a simple stop at the front desk.
- 5/5
Clean
- 5/5
The amenities of the property were great! Staff very friendly too!
- 3/5
Room was freezing cold. Called front desk to help with the heater. They never showed.
- 5/5
Clean quiet hotel in Glendale. Close to the mall and Americana
- 5/5
Staffs are friendly
- 5/5
Amenities and breakfast food.
- 4/5
Clean room
- 4/5
Room was clean, the bed was awesome, literally probably the best hotel bed I’ve ever slept in. Even my husband agreed, we were so rested when we woke up!
- 5/5
Nice room
- 5/5
Clean rooms, good staffs, great free breakfast and amenities
- 5/5
The room was very clean and comfortable!
- 5/5
Clean rooms, the breakfast excelente
- 4/5
There was moisture on the carpet, and inadequate lighting around coffee bar. Other than that, check in was outstanding.
- 5/5
clean room and it smelled good. the staff was nice and breakfast and happy hour are always a plus 😋
- 5/5
Clean room, firm and comfy bed, complimentary breakfast, courteous staff. Hotel was so clean, it had the appearance of recent remodel. One thing I didn't like - eco water conservation shower.
- 5/5
Everything was clean and we enjoyed our room
- 5/5
Our favorite hotel to stay at when we go to Universal Studios. The breakfast is amazing, plenty of parking, and rooms are spacious and clean.
- 5/5
Excellent
- 4/5
Room was clean and staff excellent.. Was looking forward to dip in the Hot Tub after a long day out on the town. It was not HOT!! 🙁
- 5/5
Great location
- 5/5
The staff were friendly and very helpful. The room was a bit smaller than expected but worked out just fine for us. I would recommend this hotel to other families as well.
- 5/5
Great as always
- 2/5
The bathroom sink had a very large crack in it filled with black matter. I reported the situation to the front desk and I was given another room immediately and it was quite satisfactory.
- 5/5
All was excellent
- 5/5
Everything was as expected form the Embassy Suites.
- 3/5
Very surprised to find out I had to pay $9.99 to use internet! Despite being a Hilton Honors member, I was told that at THIS Embassy Suite I was being PENALIZED for booking thru EXPEDIA instead of booking directly thru the hotel by being charged for wi-fi! This should be stayed up front when booking. I wont be back Glendale.
- 5/5
Room was clean and staff was phenomenal. I did like the txt msg sent asking how everything is going and what else was needed.
- 5/5
Very clean
- 5/5
I really love this hotel breakfast was delicious
- 5/5
Exelant
- 2/5
We stayed 3 nights and the maid never came to the room. The pool was dirty, hot tub heater was broken, laundry was out of order. The hotel has one ice maker total and old dirty carpets. Several guests had barking dogs.
- 5/5
Love it
- 5/5
Fine
- 5/5
Clean and great breakfast
- 5/5
Everything excellent I love this hotel I always stay here very clean give them 5 stars
- 5/5
Room was spotless and the complimentary breakfast was perfect for a family of 5!!
- 5/5
Room was great
- 5/5
All of the above.
- 4/5
Clean rooms for me to order breakfast
- 5/5
Cute hotel super clean.
- 5/5
Breakfast was amaziny, staff were very friendly, room always had fresh towels and beds made. Kitchen staff were amazing.
- 4/5
Bed we’re not queen. Full at best. Need to have up to date charging adapters
- 5/5
Friendly, good customer service
- 4/5
Breakfast was good but I was looking for turkey or chicken sausage because I dont eat pork. There was no non pork sausage.
- 5/5
Yes
- 5/5
Very clean room! Staff are very approachable.
- 5/5
The breakfast was great, the bar could’ve been open more during the day, especially on the weekends when you’re getting ready for a football game
- 5/5
Everything was great except the jacuzzi wasn’t working
- 5/5
Out standing hotel A+++
- 3/5
Nice looking hotel and clean however, food at the restaurant was very subpar. The shower head had no pressure even after I asked them to fix it (which they did) but remained the same. Honestly, expected a bit more for the rate that I paid.
- 5/5
The room was exceptionally clean, quiet, spacious, and everything we hoped for when booking. The hotel felt very safe to roam around, even late at night when parking the car after hours.
- 5/5
Great service and very nice rooms
- 5/5
We stayed here 2 nights for a business trip and I was very pleased with my room. It was very clean and spacious. The complimentary breakfast was delicious. I loved that the area around the hotel was safe, we walked to dinner both nights.
- 5/5
My stay was perfect! Staff was friendly and accommodating. Room was clean and spacious with great amenities. As a solo traveler, I felt very safe at this location. Will stay again should the opportunity arise.
- 5/5
All the staff we encountered were so polite and professional. Room was clean
- 5/5
Great room. Friendly staff. Good location.
- 5/5
The staff was amazing. The facility was very clean.
- 5/5
This is our hotel of choice. I love embassy suites. We love that theres a separate bedroom from the living room area. We are a family of 5 and our middle child always loves to stay in the living area on the sofa bed. My husband loves the breakfast. Love the 11am check out. We always sleep well.
- 5/5
Amazing time and stay at Embassy suites. Felt safe around the area, parking was convenient and safe. Close to the places that we planned to visit. We would stay here again in the future.
- 5/5
More kids cereal
- 3/5
Drinks
- 5/5
Breakfast was excellent.
- 5/5
Breakfast was good
- 5/5
Worthy of its price
- 5/5
Koi fish were awesome sauce
- 5/5
Philly at the front desk was outstanding! He helped us several times during our 8-night stay and was pleasant, courteous and efficient. He represents the hotel very well.
- 5/5
Breakfast staff are wonderful
- 4/5
At check in, I was not told about a daily parking fee. That was a surprise at check out!!! but they were nice enough to only charge one day instead of three.
- 5/5
The breakfast was great esp cooked to order omelette
- 5/5
Stayed at the hotel to go to universal studios for 3 days. Drive to universal is about 20 minutes. The location of hotel is good and felt safe. There was 3 levels of underground parking so plenty of parking but it was $27/night. It was close to the glendale galleria, target, shopping, restaurants. The hotel include free breakfast which was a plus. Food was delicious- made to order omelets was so good, scrambled eggs, bacon, waffles, pastries, muffins, cereal, oatmeal,etc there was mamy varieties. The room itself was big and clean. The only complaint we have is the water pressure. The sinks flood water when we turn it on so had to make sure to turn on slowly and use less. Overall it was a grray stay amd we would definitely stay again.
- 5/5
All of the food was amazing, especially the breakfast and the room was beautiful! Staff were all very friendly and accommodating.
- 4/5
staff all in all are great...bathroom need a TLC..bath tub have rust and chips same as the wood underneath the sink...breakfast is great..my family enjoy it...oatmeal is perfection my 8 year old daughter ate 2 bowls of it..lol..i didnt earn points because i book on 3rd party booking..which should say need to change.laundry is good $3/ washer and dryer..
- 4/5
Hotel and room were clean and quiet. The breakfast buffet was a horrible experience and the food was not that good. Very little selection and the line for the made to order omelet was down the hall.
- 1/5
Dirty pool and rooms
- 1/5
Jacuzzi had hair floating in it and rooms smelled like smoke
- 5/5
Good
- 4/5
So when I first came in the front desk person wasn’t too friendly he just took my id and card and placed us to disable room again.. I would prefer this ftont desk people to ask if the customer doesn’t mind to use the disable room.. I prefer to offer this room for elderly who needs it more…
- 5/5
Will @ front desk was very welcoming during the time of check in. First class service
- 2/5
We called the day before to ask about the pool and jacuzzi because we wanted a hotel with a jaccuzi.hours. We were told that both were opened until 10. They did not bother to tell us that the jaccuzzi has no heat. Why would you not tell someone that when they specifically called to ask? The pool did not feel heated either. This was very dissapointing.We had a family birthday with a group of 10, and that was part of our plan. The breakfast snd evening teception were both nice, so we at least had that.
- 4/5
everything was good except for the $30 parking fee and the curtains in our room were broken so they didn't block out the light at all.
- 5/5
Clean room amazing drinks at the bar and awesome made to order breakfast!
- 5/5
Short and beautiful experience. Brian and I went to go see the price is Friday and we need someplace to spend the night and it was beautiful. A lot of walking a lot of shopping stores in the area within walking distance.
- 5/5
Hallway on our floor needed more attention and our toilet wasn’t functioning properly. But the service and rest of the stay was great
- 5/5
Clean room, staff is very nice.
- 5/5
Everything was great. We loved staying at these suites.
- 5/5
The services that the property provided was great!!! The maid service was fast and brought us towels quick. The breakfest was great and everyone who worked there was amazing!!! And the night cocktails and snacks was awesome
- 2/5
However, the room conditions left much to be desired. The master bedroom had unfilled holes in the walls, and a cover plate was improperly installed, exposing a visible hole. Additionally, some small tiles in the bathroom were loose or inadequately adhered to the floor. Given the price I paid, I had anticipated a higher standard of maintenance and presentation.
- 3/5
Shower ammenities lacking. Bathtub old and dirty.
- 5/5
The breakfast is the BEST complementary breakfast we've ever had in any hotel. This is now our new go to hotel for business and pleasure. We fly into Burbank sometime monthly for business or pleasure. I hope the service never changes.
- 5/5
Clean and neat
- 4/5
Location was nice and quiet, hotel breakfast had a good selection, try the fresh omelettes on offer. Restaurants within close proximity or within easy reach of taxi ride. Shopping mall close by as well.
- 5/5
Like the hospitality time and provided breakfast
- 2/5
The hotel itself was great.
- 5/5
The evening reception was great! Two complimentary drinks per person, plus snacks. The bar was well stocked, and the bartender was great.
- 4/5
Nice hotel.
- 5/5
Exceeded our expectations and was close enough (15 min) for an event at Rose Bowl. Room was very nice. Free breakfast was delicious and had lots of options and a nice dining area.
- 5/5
Clean room, good breakfast, easy parking
- 5/5
Loved the room. Beautiful layout and spacious for my family. Only downfall was room smell.
- 5/5
From check-in to check-out the hotel was great. It is one of the best Embassy Suites we have stayed in!
- 5/5
Very hospitable and well maintained
- 5/5
Nice family hotel.
- 4/5
Nice breakfast and lovely hotel staff. Happy to help.
- 5/5
Breakfast is amazing and room is so clean.
- 2/5
we have stayed at this property many times in the past with no issues. However, this time we experience some. We choose this hotel in part because we like to use the hot tub after going to Universal. We were not informed the hot tub was broken until we checked in which by then it’s too late to choose another hotel. When I explained why we choose their hotel the Front Desk simply said oh, I’ll tell my manager.” Then we arrived at our room and the floor in the bathroom was sinking, and all of the tile had raised due to obvious water getting in there. As we were checking out, I explained to the Front Desk that if this water continues to get underneath there, they are going to have mold issues and the sub flooring was going to continue to deteriorate. Once again, they simply said “oh, I’ll tell the manager.” I’m not sure if those messages ever got delivered, but hopefully the manager will see this review. Otherwise breakfast is great and the afternoon reception is one of our favorite things and the bartender was fantastic.
- 3/5
The pool was dirty and the system was down.
- 5/5
Love the pool
- 5/5
Loved the koi fish!
- 3/5
We've stayed at this hotel before with no issues, but this time around was not the best. Once we checked into our room, we realized the carpet by the beds and closet was completely soaked. Called the front desk and they said we'd have to switch rooms. So someone comes up to our room with new keys and we grab our stuff and move. The toom we werw put in didnt seem like it was quite ready for guest cause it wasnt the cleanest. But we were tired so we stayed with that room. Come 6am and my husband is waking me telling me the toilet is over flowing all over and to call the front desk. So I call and they say they'll send someone. Well sure enough just as I'm getting ready to change my clothes here walks in a maintenance man. No knock, just let himself in. He apologized and stated he wasnt told that anyone was actually in the room . Ok, not his fault. He cleans the bathroom and says he'll have someone bring us clean towels. 15 mins go by and now we are all getting dresses and ready to head down for breakfast and the same maintenance man lets himself in again, to bring us towels. Now Im mad because he cant say he didnt know we were in there, so there shouldve been no reason he just let himself in again. Fast forward a few hours and I get a text from the hotel asking how is our staying going. I respond with not good. They message back asking when they can call and talk about it. I tell them to call me whenever. Never got a call. Last time we stay here
- 5/5
Everyone was so nice and helpful and kind. Everything was clean and fresh as well.
- 5/5
Great breakfast great price for covered parking and great distance from Dodger stadium and Mall very close
- 5/5
we loved the welcome happy hour & made to order breakfast- our room was lovely too- thank you!
- 5/5
We really enjoyed our stay here! The property is very nice, and the room was both spacious and modern. We really liked the two-room suite, giving us a place to relax and hang out with our kids. The lobby was beautiful, and we enjoyed both the evening reception and cook-to-order breakfast. It was nice to be able to walk to dinner, with many options nearby. We would definitely stay here again!
- 4/5
Awesome food and service
- 5/5
I really loved the suite. Staff was great. Our room was spacious and clean. The breakfast was really good. I will stay again in the future.
- 5/5
Safe
- 5/5
More than what we expected!!! Will for sure be returning for future stays!!!
- 4/5
It was good breakfast was very good
- 5/5
Staff was warm and welcoming. Love the breakfast and reception, conveniently located downtown. Was there for business, and preferred Embassy Suites over Hyatt Place.
- 4/5
Cknvience and breakfast included. Did'T like cost of psrking. G ouging
- 5/5
Everything was great’ breakfast was wonderful!
- 5/5
Nice breakfast, friendly staff, multiple beds
- 5/5
Ju
- 5/5
Love the suite. Nice space. 2tvs. Spacious desk.
- 5/5
Free breakfast was great. Afternoon drinks and snacks nice too!
- 5/5
Friendly staff, nice hotel and easy to get around
- 4/5
It was a nice hotel close to the studio where The Price Is Right is taped. We stayed 3 nights. Hot tub was closed and we didn't get a chance to use the pool. We did enjoy daily breakfast and evening reception.
- 2/5
Layout of the room wasnt good compared to other Embassy suites. The room was not cleaned and we found orange in trashcan which meant the person that cleaned the room did not clean it correctly. Found a sock on left side of bed.
- 5/5
Everything
- 5/5
For the most part everything was good, the only things that was not ok it was the hot tub wasn't working 😕
- 5/5
The staff is excellent. It's located in an area close to many attractions.
- 4/5
Good location and quiet
- 1/5
The Jacuzzi was turns out it was out of service, which was gross. The toilet was still dirty.
- 4/5
The free morning breakfast was great!
- 5/5
Great hotel. Good vibes. Room was top notch and typical quality ES breakfast and manager's special. Nice neighborhood. We walked to dinner one evening and it was lovely. Staff was 100. Koi Pond was fun to look at as we came and went.
- 4/5
Overall, the property was nice. Breakfast each morning was great! Sheets were dirty in the bed the first night, they sent someone up to change. The Second day after being out over nine hours they had not cleaned the room. At 930 pm they had a guy hand us towels, toilet paper and plastic bags to change the garbage ourselves. This as not okay!
- 5/5
The staff were very nice and accommodating. The hotel was very clean.
- 5/5
Happy with my stay.
- 5/5
LOVE-LOVE-LOVE this Embassy Suites, just wish I could get some sort of Rewards for always staying there
- 5/5
Such a beautiful hotel. Check in was smooth and easy. Room was clean. Breakfast was very yummy, and we would always come back with new towels and clean room. Area was nice as well, overall one of the best hotels ive stayed at!
- 5/5
Our stay
- 5/5
Clean/ friendly/ easy access/fantastic breakfast
- 5/5
Very nice
- 4/5
Great Hotel if you're traveling with family, the breakfast is one of of best we've had.
- 5/5
Very thing was great from the room to the complementary breakfast and the complementary happy hour
- 4/5
Good breakfast! Friendly receptionist.
- 4/5
We love staying at this hotel when we go to the Dodger games. The location is conveniently located with quick access to the stadium. Its close to restaurants and they offer a nice breakfast. The one negative about our stay this time was the hallways leading to our room and our room had a strong Marijuana smell. At times it go stronger. We called the front desk and complained. They eventually sent someone up to spray deoderizer to help. The smell continued to linger until we checked out. It was disappointing to have that going on in a reputable hotel like the Embassy Suites. It was also disappointing that management didnt offer any discounts for the inconvenience. Hopefully this wont be a regular thing if we stay again.
- 5/5
Very good place to stay. Breakfast is so good
- 5/5
Very nice staff
- 5/5
Enjoyed my stay
- 5/5
Good breakfast
- 5/5
So quiet and perfect for traveling with kids being there is a pool and complimentary breakfast. The daily complimentary happy hour was such a treat for us adult. Safe and secure parking was worth the price. A worker sought out the kids while we were waiting in the lobby for our Uber Eats to ask them if they wanted to feed the Koi in the indoor pond.
- 3/5
There were five of us and only three towels were supplied. I had to ask each day of our stay for two more towels. Also, we had to ask for toilet paper, as the holder had only 1/3 roll of paper and no other rolls in the bathroom. There was no bell hop service, so we were told everything was self serve! After being spoiled at other Embassy Suites with their great breakfast and Happy Hour, this hotel only offered the minimum.
- 5/5
Pool was a disappointment. It was only 3 ft 9 ins, but the real issue was the pool was dirty. However, I would highly recommend this hotel.
- 5/5
Property is nice and centrally located. The breakfast is excellent. Parking is convenient, but a bit expensive. Staff is nice, but the few times we asked for extra service they were slow to accomodate, although they eventually did complete the requested task. Would stay again and recommend for families especially.
- 5/5
Great breakfast. Clean updated room except bathroom smelled like smoke. Very odd
- 3/5
If you bump into guests that take both machines you are out of luck. I wish the hotel had more washing machines. If you are not planning to have more machines, have some signals to appeal to the guest sharing and avoid this very inconvenient situation. This should be a solution and not a problem when you are on the go! Very displeased with this.
- 5/5
I truly enjoyed my stay. It was relaxing, comfortable and close to local dining with easy access to the fwy.
- 5/5
Thanks!
- 3/5
I did nor like the parking for its very narrow lanes and very sharp 90 degree curves.
- 5/5
LOVE THIS PLACE
- 2/5
Staff was great but the A/C went out in one of the 3 rooms in the middle of the night
- 5/5
Excellent service and amenities
- 5/5
Room was large and quiet
- 5/5
The front desk Alex K is friendly, helpful and courteous every time I had an interaction with him. He was able to provide directions to various sites to visit.
- 5/5
Non
- 4/5
Good
- 5/5
Great stay comfortable
- 3/5
The beds were extremely uncomfortable and the room had a horrible layout. Breakfast cook just threw my omelette on the plate and waffles were really dry. Overall a very mid stay, not in a hurry to go back.
- 5/5
One of the best hotels I have stayed in. Very clean, just a little bit dated but nothing to be concerned about. The shower was excellent!
- 5/5
Have stayed here several times and will continue to due so.
- 4/5
Unfortunately the power outlets were not functioning appropriately and sink at the bar would regurgitate