Holiday Inn Express Lexington North-Georgetown by IHG

Room service cleaned room every day. Amenities were nice. Staff were great.

What you would expect. Which if fine

Location and clean No back porch area to sit outside

The room was clean, bed was comfprtable and staff were very nice and welcoming. Would definitely stay again if in the area!

Exceptional

Superb

This hotel is exceptional. Very clean rooms and the staff is very friendly. Would definitely recommend!

It was a great stay.

Room clean and bed comfortable. Breakfast had pretty good options. Staff helpful of my initial faulty room card. Parking little difficult to find due to increase congestion in vehicles and work trucks parked there.

Was traveling from Indiana to Tennessee for a mountain cabin stay , made a pit stop here since we were with two littles6 and 10 and all energy , facility was quiet and clean kids got to swim witch made the trip for them! Breakfast pancakes, eggs and sausage , is what I had other options avaliable would stay again

Like the breakfast and the facilities Pancake machine didn’t work well

YES, Parking was safe and easy. Breakfast was always Fresh and Plentiful. Serving Staff was exceptionally Courteous and most helpful.

My son is wheelchair bound. It is very frustrating to have a room with two beds, when we need a lot of space to maneuver the wheelchair. Praise God that this hotel had a huge room with only one bed AND A ROLL IN SHOWER. A disabled person cannot be lifted over a bathtub safely. It just can''t be done. The care person is likely to trip their feet over the side of the tub. Hotels do NOT, DO NOT, DO NOT CATER TO DISABLE D PEOPLE. And I'm pretty sure that wheelchair bound people do still travel and do still want to bathe. THIS HOTEL DID GREAT PERTAINING TO THE DISABLED POPULATION. I didn't like the shades. I was not instructed how to use the remote. When they didn't work, I was told to just pull them down. That did not work. Finally, a maintenance person came and got them to work. Remotes are fancy, but sometimes its is just better to get something ordinary that works easily and skip the sleek design part. Get with it designers.

Exceptional

“Holiday Inn Express in Georgetown, Kentucky is in a great location and looks fantastic from the outside—honestly, it gives off that ‘new build or freshly renovated’ vibe at first glance. But once you step inside, it doesn’t quite match that first impression. The lobby area was partially blocked off, possibly due to a leak since there were ceiling tiles missing. Some furniture was taped off, and there was a strong smell—whether it was heavy fragrance or disinfectant, I’m not sure—but it was enough to give me an immediate headache. That said, the hotel was very clean. And for me, that’s number one. I didn’t see any dirt, stray hairs, or bugs anywhere, and that goes a long way. We stayed in a king room, and I’ll give credit where it’s due—it was spacious, modern, and very thoughtfully laid out. There were plenty of places to put your things, including a built-in bench and desk setup so you didn’t have to throw your bags on the floor (which I always appreciate). There were lots of outlets by the bed, a nice reading lamp, and everything felt functional and intentional. One of my favorite features was the window setup. Instead of those useless curtains that never fully close, they had two pull-down shades—a light-filtering one for privacy and a blackout shade that actually blocks the light. I wish every hotel would switch to that. The room had a clean, modern, minimalist feel. Nothing over the top, just simple and well done. Now—the bathroom. It had its pros and cons. The shower itself was fantastic. Walk-in, great water pressure, and hot water that actually stayed hot. You could take a long, steamy shower and feel like you washed the day—and your bad mood—right off of you. I’m big on that, and this place nailed it. But the rest of the bathroom? Not so much. The door didn’t latch properly and didn’t fit the frame, so it wouldn’t fully shut. It had clearly been painted over and patched in spots, and the hardware looked mismatched—like a quick fix instead of a finished... See answer above

But once you step inside, it doesn’t quite match that first impression. The lobby area was partially blocked off, possibly due to a leak since there were ceiling tiles missing. Some furniture was taped off, and there was a strong smell—whether it was heavy fragrance or disinfectant, I’m not sure—but it was enough to give me an immediate headache. That said, the hotel was very clean. And for me, that’s number one. I didn’t see any dirt, stray hairs, or bugs anywhere, and that goes a long way. We stayed in a king room, and I’ll give credit where it’s due—it was spacious, modern, and very thoughtfully laid out. There were plenty of places to put your things, including a built-in bench and desk setup so you didn’t have to throw your bags on the floor (which I always appreciate). There were lots of outlets by the bed, a nice reading lamp, and everything felt functional and intentional. One of my favorite features was the window setup. Instead of those useless curtains that never fully close, they had two pull-down shades—a light-filtering one for privacy and a blackout shade that actually blocks the light. I wish every hotel would switch to that. The room had a clean, modern, minimalist feel. Nothing over the top, just simple and well done. Now—the bathroom. It had its pros and cons. The shower itself was fantastic. Walk-in, great water pressure, and hot water that actually stayed hot. You could take a long, steamy shower and feel like you washed the day—and your bad mood—right off of you. I’m big on that, and this place nailed it. But the rest of the bathroom? Not so much. The door didn’t latch properly and didn’t fit the frame, so it wouldn’t fully shut. It had clearly been painted over and patched in spots, and the hardware looked mismatched—like a quick fix instead of a finished... See answer above

Great staff, looks like a resort, didn't find the pool, but really didn't have time for it. Very nice place. Don't expect a good view, not much in the area in terms of that.

Exceptional

Exceptional

Great location and staff. The entrance of the property is under renovation but the staff worked around it.