Ramada Plaza by Wyndham Garden Grove/Anaheim South

It was just OK. Most likely won't stay there again.

Th room is clean, good breakfast, staff is friendly

Good location. Good parking. Clean room. Staff are very professional and helpful...

Talk about policy before check in like booking and early cancellation, so you don’t lose your money

Room was clean had enough clean towels only stayed for one night but overall I would stay again didn’t have time to stop by for breakfast, I think the hours for breakfast are ideal from 7am-10am had good parking where I could see my vehicle from my room so that was even better overall thumbs up

GREAT LOCATION, clean and friendly staff.

We had a great night staying here.

Hotel was clean and helpful staff. Breakfast was good.

Breakfast was good. Fresh waffles every morning.

Also good service, late ceckout 12 pm, for free Use again if in the area

The parking was ok the room that was giving to us had broken door that was attach to the mirowave and it was all lose the breakfast was horrible the staff constantly staring at every move u made..i was totally upset the hotel look nothing like what you saw on the website....never again

It had a karaoke bar in it and you could hear it all the way to our room until midnight

Daily house keeping kept rooms nice, good parking

Decent condition on room some AC unit was noisy need replacing but overall not bad

Location Old and dirty

Convenient

N/A

Everything was good.

Ok

Was ok

Just stayed over night but really felt safe

The room could be cleaner

Everything good.

Ok

This property is well maintained and clean

Yes

great would stay again

good

It needs more breakfast selections

Very good

Decent enough with my expectation.

There was no notification that the swimming pool and jacuzzi was empty with no water in it… And still charging people full price for their stays. Being able to swim and relax is part of an accommodations. Especially when you’re staying in a higher end hotel. I also took a video. The room was dirty.

Nice

Good place for staying Good location for my family

Asked for a quiet room got the closest near the entrance

Nothing Service

The location was great because it was near all the eatery.

Everything was bad. The front desk kept calling me and stating that the room below me was complaining that we made too much noise. We didn’t even make any sound or noise. When they called me again. I told them I can leave the hotel if needed. They finally stopped calling. Terrible experience with this hotel.

Close to Disney. Staff was great! Only two elevators were working.

The workers were very nice and welcoming in the room was very clean

The room was clean, but the AC did not cool the room. The fan ran, but I woke twice during the night and turned the AC up and we were still sweating all night. The restaurant downstairs had live music which was loud and the walls and doors are so think you could hear everything in the hallway. The lobby is gorgeous but the rest of the hotel needs an update. We appreciated the free breakfast with eggs, waffles, sausage, cereal, yogurt and pastries. Overall okay if you don't want to sleep much.

Everything is very good.

Rooms are clean and staff is friendly and helpful.

yes

Good

The room was very nice. Bed was very comfortable, but the staff was very rude and unprofessional. I felt discriminated on because I was not of their nationality. Once the lady saw me coming up to the counter. She put on rubber gloves just to handle my credit card and my drivers license very odd . They were very rude and not welcoming, but when others came by, they were very nice and professional.They treated me like a a homeless person that just came off the streets even when I checked out, they purposely didn’t mention anything about my deposit being returned when I asked for it, they said have a seat. And they radioed a staff to check the room five minutes later they gave me $100 deposit without saying anything just handed me the bill. This was the worst experience that I ever had in all the hotels that I’ve been through I would not recommend going to the Ramada in Garden Grove, unless you’re of Asian descent. And this is coming from an Asian a Filipino, who looks Hispanic.

Everything very good

Staff was friendly and room was comfortable. Unfortunately, during our last morning, we encountered some bugs in the dining area where continental breakfast was served.

questioned

Friendly staffs

Nothing Booked with booking.com and they did a terrible job

The room very clean and staff very nice great location

Everything is ok . No drinking water bottle.

How they have the restaurant downstairs. N/A

Yes

Clean rooms, nice staff breakfast was very good and plenty overall property was nice and sevice great

Coffee not dark enough. Too light

Great place

Check in was smooth but the room was dirty. There were little random hairs in our shower and a dirty tissue. GROSS!! I guess we must of been tired because in the morning I looked up to see cobwebs on the ceiling and wall and noticed a dead bug on the ground.

N/a

Location None

none messy

There was no water in the refrigerator, the vending machine only accepted cash, not cards. When I asked the receptionist, they said they didn't have any cash and didn't know what to do. Terrible experience.

The room was in a good location, got a balcony and i like the staff at the hotel. I always stay here when i come visit cali. This hotel is close to all the restaurants and convenient for me to go everywhere.

Poor complimentary breakfast, dirty carpets through out hallways

Safe and good location nearby to relatives house.

very poor Wifi. Constanly needed to reconnect the internet. at midnight after 12am, I could not connect the internet at all on my laptop.

Avoid staying on the main floor unless you don’t mind hearing every foot step in the units above you. The walls + door are paper thin so you hear every single sound coming from the hallways, even the guest returning at 3AM, again, unless you don’t mind the noise.

Loved that they had 24hr desk service as I was getting into town at 3am and needed to check-in at that hour. So accommodating

Clean room and friendly staff. The furniture and equipment are a bit old, but everything works fine. Overall, a good stay for the price.

None

The WIFI is suck. You can not connect after you return to the room

AC and coffee table and chairs in the room need to be replaced. Specially the chairs as they are too old and look dirty

That check in is at 3 ?

front desk was rude

Great and newly renovated rooms. Very brightly decorated. Right in the middle of Little Saigon, close to everything.

There are plenty of parking spaces. Staff members speak Vietnamese and are very accommodating. This is a great service to many elder Vietnamese with limited English. Spacious room and well kept. Beside the loud AC, everything else was enjoyable.

Clean room and easy access to near by restaurants. Easy checking in and out.

Rooms are

Room cleaned. Breakfast is good and fresh. Very Good Location.

Staff good

The room was clean and well kept. Staff was accommodating and polite. Breakfast was simple but had something that most people would enjoy. The balcony for my room was disappointing as it was over another part of the building so I didn't really have a view.

No syrup for pancakes!!!

Clean room and staff was accommodating to my needs. I love that this location is close to everywhere i need to go.

.

Nice and clean

Good

The room was nice and clean and great size as well as the bathroom, which was nice and big. The shower was good size too, and like the little bench seat in there. Breakfast was decent too for continental style.

Found a lot hair in both beds. Some type of bug in the bed too.

Stayed here for 3 nights for Disneyland. There was loud construction/remodeling going on in lobby but didn’t bother us once in the room. The lobby is nice and clean. There’s a restaurant and karaoke bar entrance through lobby. 15 min drive to Downtown Disney. We walked to get dinner, there’s mostly Korean & Vietnamese/Pho restaurants around the hotel . We ate at Koko’s chicken it was good and also got some boba. The hotel breakfast was okay, offering fruit yogurt eggs waffles sausage coffee, juices, pastries and cereal . The building is older but the rooms look recently remodeled. Our beds were fixed every day that was nice and the staff were friendly. Only thing that I didn’t like was the AC unit that was a bit loud. It kept me up at night could be because I’m a light sleeper. The TV remote was broken but hotel replaced it with a working one quickly when I informed the front desk. Overall stay was good.

Clean

Dated facility. Not as great as expected.

Clean room. Staffs are friendly and helpful. Breakfast is good and plenty.

the breakfast is not much choice .

Good

Unsafe parking no security first day stay there they clean up everything inside my car

Best hotel in Garden Grove, I stayed here every time I went to LA; it is clean and like the standard shower room. Service is nice, and convenient for finding restaurants around.

Ok

The bad part is the air conditioning is very noisy, we did let the receptionist know and hopefully it will be fixed. Overall, we like the place

There was a van with garbage in the back parking lot kinda rude staff but breakfast was okay anf rooms were kinda stuffy plus I never got my deposit back yet and it's been over a week this place could be better with all the construction and smell from the restaurants that are in the building

It’s very average. Staff was nice

Good

The property is under construction which we were not informed. With such a price we didn’t appreciate & Hope we could get some reimbursement for that inconvenience. Regards, Hy

Too old

Loud at night, also no hot water but overall close by markets and restaurants which was good

Great place

Stay was ok. Only problem was I was charged for an extra room once I arrived. After contacting multiple people they refuse to refund. Be careful when paying and double check all charges.

Very clean and close to the asian shops

Front staff and Annie were amazing. Very welcoming, kind, and professional.

When I arrive, the staff was very rude. Didn’t even ask me why I was there.

Location is great. The hotel and our room was clean which was even better. The room was spacious too. The only issue we had was they had construction in the front lobby which made difficult to bring our baggage into our room. If that lobby walkway is a permanent construction it will affect our future booking there.

Smell

great location

Great location

Very Noisy and bad service

Good

Some of staffs are not friendly and the property is under construction in this period of time. The baths look great after upgrading but there’s some missing of amenities.

Close to restaurant

I requested a shower cap twice and no one sent it to my room. Breakfast was terrible.

Unfortunately, my experience was not satisfactory. The bedroom and bathroom were not clean, and the trash cans in the room did not have trash bags. Additionally, I found the receptionist to be unfriendly and lacking in basic customer service etiquette, such as smiling or greeting guests. The only positive aspect of my stay was the convenient location of the hotel. I hope you will address these issues to improve the experience for future guests. TN

Smell’s bad

Excellent customer service fast service and clean interior and outside, thank you.

front desk who checked us in was not friendly and not provide me her name when ask for name and customer service phone number to call to make a complain. I said I was unhappy the way she processed the check in. She said she called manager and told I have to wait for her manager to call back because she did not want, I call to complaint that I was not happy with the way she handled the situation. It was at 7:30pm and

Staffs are not too friendly,also the air conditioner does not work,and the surroundings are too noisy.

Near shopping malls and korean town

Clean and close to the restaurants

Homeless in the area

clean and good location

Friendly and helpful staffs. Clean facilities , location best for restaurants and shops

Nice & clean property. Comfortable beds.

we stay here 4th time already. it nice clean n very convenient to all the restaurants.

Ok

need upgrade system. have to turn off a/c in order to sleep . good thing that the weather is cool at night time.

Easy to navigate, clean rooms, friendly staff

The hotel really does a great job with keeping the place clean. Well done!

Five star

There were obvious attempts to update the property, but they were done in a haphazard manner. When we checked in the beds were doubles not queens, and there was hair and debris on the floors in the bathroom.

Awesome, great breakfast, mostly clean besides not taking out the bathroom trash and some hair in the shower but otherwise it was clean and I’m super happy and yes they take chime credit card! Left the room clean and got my deposit back almost immediately after leaving. Shampoo conditioner and body wash provided! Pictures are before we left they look much cleaner upon arrival.

You can hear the loud music from the bar and the people were loud and drunk. Midnight still loud on the 1st floor where we were at. Next door rooms were loud as well. Did not sleep because place is creepy and felt unsafe. Never going back!

Iit was noisy

And clean

It’s good

Hotel is located at a good location, close to Vietnamese community with tons of restaurants and other shopping options. Service is good.

Close to Disney theme park. Many great restaurants surrounding the hotel. The staffs are helpful and courteous

Friendly staff, safe area, clean room.

Horrible do not stay here the area is bad and the hotel beds are dirty like the sheets were not changed very noisy and the area is so bad!

Conveniently located and can't beat the parking. Would book again.

The hotel does not have A microwave in the breakfast room for use. The customers must go back to the room if they want to warm up their foods during breakfast hours. There is no smile on the concierges face nor a greetings sign.

Next room some people fix the room,

Excellent

you get what you pay for. cheap and shotty. ely so unsafe walking to my and to my room.

No volvería a hospedarme ahi

Very clean and quite.

Not too nice service

Easy parking

They have the restaurant/bar club downstair. So if you travel and stay over the weekend it will be noisy

Check was quick & easy. Staff were friendly & efficient. Room was clean and well maintained.

Very clean and convenient

The staff end up calling us 2 times throughout the night interrupting our evening trying to get us to pay even though we already did. Turns out the staff had us mixed up with another customer who had the same name who hadn't paid. They charged our credit card for that customer's room and not ours and in response to that we got locked out of our rooms and had to pay again for a third room or else we wouldn't be allowed back in. This took at least 30 minutes to sort through and we had family members waiting to get back to their rooms. This event added a lot of stress to our evening. We didn't get refunded immediately for their critical mistake of charging our credit card for that other customer's room until the next morning during our check out. Terribly unorganized and disrespectful customer service. Our family has visited this hotel 4 times before but after this experience this will be our last.

Happy

Sạch sẽ nhân viên dễ chịu

Its always my choice to stay at this hotel when I come to this area

Anything ok happy come back again

A little noise at times b/c we are near the lobby, but overall it was nice

So noisy, I can’t sleep at night

It was ok. Definitely not worth the high price. Te property was dated along with the room that needed a lot of upgrade and general repair.

Below average experience. Language barrier at front desk. Only a place to lay your head and leave. Quick layover destination. Staff did not allow early check out due to family emergency.

Pre booked a room through Expedia. Upon checking in, there was a slight discrepancy between the name on the reservation and the name on my ID. The clerk asked that I contact Expedia to update my info (which I did) and they obliged but it didn’t show up in either the email or the reservation system and this was now 20 mins AFTER I initially tried to check in. After I showed her the detailed chat w Expedia showing that I followed ALL of her suggested steps, she STILL WOULDN’T (and not couldn’t) check me in. The info on passport/driver’s license is NOT being entered to validate the reso. It’s just an arbitrary decision. I even asked her: now that IF you don’t receive Expedia’s answer, what’s yo ur solution to this problem? No answer. I never got my money back. And even after I texted Expedia after this whole ordeal, they said they can’t do anything bc it’s the hotel’s discretion whether to reimburse or not. This is just pure garbage customer experience. PS: their lobby washroom smells like it a public bathroom that hasn’t been washed in years. A simple cleansing spray or even an odour water would have done the trick. People like this should NOT be running hotels let alone one that’s a franchised brand.

I like this place

Good breakfast and coffee!

Was in town for convention and this place worked well for me!

It was noisy, noises coming from everywhere. Noises coming from second floor. Water running noises, even hear ppl walking out side of the hallway. Just bad experience

The room was very comfortable. The breakfast left a lot to be desired.

Breakfast was not good

Very friendly, clean and fun nightclub

Pictures are not a true description of property. Staff has limited English proficiency, difficult to communicate with staff. Rooms are outdated and dirty, AC units not working properly. Our room was extremely hot we were moved to a different room and AC didn’t work either. Maintenance staff didn’t know what they were doing. I do not recommend this property. Gave this property a chance but other reviews don't lie. Don't waste your money.

Very convenient and affordable place to stay

Ice maker machine on the second floor gives the contaminated ice, color water is not clear.

quiet and convenient

The front desk employees were helpful and kind.

my 5th time here all good

Good costumer service, clean and near asian shopping and restaurant, we’ll be staying here again.

Service was poor, property don't accept cash or forex card. Reception desk staff was rude and was not understanding and cooperating

The room was very nice and clean.

Everything close to walk

Great place

Its free parking and safe

Room was not clean. They also left bloody towels in my restroom . It was discussing.

Great place..!

Clean