Harbor Inn & Suites
About Harbor Inn & Suites
Featuring an outdoor swimming pool, this Garden Grove hotel is 2 mi from Disneyland and 1.5 mi from Anaheim Convention Center. Bus stop is less than a minute walk from the property and offers stops to Disney and The Convention Center. Offering a seating area, each room includes a flat-screen cable TV at the 100% nonsmoking Harbor Inn & Suites Garden Grove. Coffee-making facilities are also provided. Free WiFi and parking are included. A 24-hour reception welcomes guests to Harbor Inn & Suites Garden Grove. Harbor Town & Country Shopping Center is 5 minutes’ walk away. Los Angeles International Airport is 40 minutes’ drive away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Many guests appreciate the cleanliness, location, and friendly staff, while others complain about dirty rooms, poor maintenance, and unhelpful staff.
- Cleanliness
- Convenient location
- Dirty rooms
- Poor maintenance
- 5/5
It was a 1-night stay. Great room, spa tub, and comfy bed. Will do it again if in the area.
- 1/5
Not clean and roaches in the room
- 0.5/5
Bad
- 3/5
Quiet and kind staff Mold in the bathroom in the shower. Need better cleaning. i wiped some of the mold off with one of the supplied wash cloths.
- 5/5
Exceptional
- 3/5
How close it was to Disneyland, only reason I stayed. 2 different types of room, thin walls people talking loudly at night couldn’t sleep and bed was somewhat decent.
- 5/5
i love staying here great amenities, they cleaned everyday, very comfortable. always enjoy my stay
- 4.5/5
Spacious No Body wash
- 3/5
Location is great, near supermarket, Target, etc. Pool area clean and pleasant. Even though thhe cleanliness of the room was ok, the whole room needed a deep clean, walls, floors, switches and corners were dirty. There was a unpleasant oddor as soon as we walked into the room. It would have been great if it was cleaner. Door lock was broken.
- 1.5/5
Nothing How far from the park it was. The very uncomfortable bed, and the smell of the rooms, and how itchy the bed sheets were. Also the ice bucket smelled like urine.
- 5/5
Beds r comfy and place is quite
- 4/5
Very good
- 4/5
There was some hair of previous customer at the towel.
- 5/5
I have always liked the spacious rooms, the enclosed parking lot, quiet area, and safe feeling when we stay Nothing so far
- 0.5/5
Bad
- 4/5
Very good
- 4/5
Very good
- 5/5
Exceptional
- 4.5/5
Convenient location Breakfast would've been nice
- 4.5/5
Convenient location Breakfast would've been nice
- 3/5
Needs a litle more attention to cleaningness at the room, and the hotel felt pretty old.
- 4/5
Clean friendly staff No pool other than that nothing
- 4/5
Clean friendly staff No pool other than that nothing
- 4.5/5
Superb
- 4/5
Place was pretty clean but could have been better. A little more attention to detail. Pretty outdated but served the purpose. Enjoyed sitting by the pool smelling the jasmine!
- 3.5/5
It was quiet, close to Disneyland and had free parking! No carpet in rooms. The room was spacious and had a decent size fridge and microwave. Good value! It is not walkable to Disneyland. The bed seemed old and saggy. Interior a bit dated.
- 3.5/5
It was quiet, close to Disneyland and had free parking! No carpet in rooms. The room was spacious and had a decent size fridge and microwave. Good value! It is not walkable to Disneyland. The bed seemed old and saggy. Interior a bit dated.
- 2/5
No elevator, towels with hair on them, bedding had stains and I asked to get my bedding change and it didn’t happen for like 2-3hrs, staff wasn’t very nice and very limited parking, definitely wouldn’t stay here anymore!!
- 3.5/5
Good view from 3rd floor, toiletries were good, tissues in bathroom, priced okay for having a pool. Elevator. Think family lives in motel side that shares pool, they were friendly and having a family party. Pool was cold, water damage in bathroom, dirty wall in bathroom, poor water pressure, shower head leaked, a/c weak, beat up luggage trolley, were not told where pool or trolley was located, pool was not up kept, towels small, were not given enough towels for 4 people and we booked for 4 people. Room service, if they came, did not leave enough towels for us, and when we asked for more to have some for swimming (no towels kept at pool), they gave us 2 towels and said there were no more towels to give us. Floors left our feet black when we tried walking barefoot after showers. People seemed to runout of parking at night.
- 3.5/5
Good view from 3rd floor, toiletries were good, tissues in bathroom, priced okay for having a pool. Elevator. Think family lives in motel side that shares pool, they were friendly and having a family party. Pool was cold, water damage in bathroom, dirty wall in bathroom, poor water pressure, shower head leaked, a/c weak, beat up luggage trolley, were not told where pool or trolley was located, pool was not up kept, towels small, were not given enough towels for 4 people and we booked for 4 people. Room service, if they came, did not leave enough towels for us, and when we asked for more to have some for swimming (no towels kept at pool), they gave us 2 towels and said there were no more towels to give us. Floors left our feet black when we tried walking barefoot after showers. People seemed to runout of parking at night.
- 4/5
Very good
- 3.5/5
I like the big free parking lot, check-in at 2pm , nice and safe location. I stayed here every time I visited Anaheim and Garden Grove. The staff were nice. Affordable prices. I have to said the property needed some improvement in term on their decor/funitures. Perhaps add lighting in the seating area(there was none). Improve on cleaning and most importantly some of the towels were stained, brown and lots of other guests’ hair still sticking to it. Wifi was not working at all, even after I asked for a new access code.
- 3.5/5
I like the big free parking lot, check-in at 2pm , nice and safe location. I stayed here every time I visited Anaheim and Garden Grove. The staff were nice. Affordable prices. I have to said the property needed some improvement in term on their decor/funitures. Perhaps add lighting in the seating area(there was none). Improve on cleaning and most importantly some of the towels were stained, brown and lots of other guests’ hair still sticking to it. Wifi was not working at all, even after I asked for a new access code.
- 1/5
Nothing Dirty stinks and broken shower handle
- 1/5
Nothing Dirty stinks and broken shower handle
- 5/5
What I like about the property is that the room that we got was really spacious, the fridge actually kept everything cool. Easy to find parking. For the price that we paid there’s really no major complaints to address specially if you’re just going to be out at the Disney Parks all day. If there are opportunities I would just say maybe remodel the rooms because some parts of the rooms paint was chipping & maybe replace the beds. It’s not a deal breaker for me but those are the opportunities that I saw with the property. I would definitely go back if I was traveling in a budget.
- 4.5/5
Superb
- 4/5
Very good
- 5/5
Decent budget room, Staff helpful, parking space is easy and only 5 bus stops away from disney
- 4/5
I selected this hotel because parkong was free.
- 3/5
The description said there was a hot tub and when we got there the employee said that we would have to upgrade to a spa room.
- 3.5/5
Good
- 3/5
No breakfast served The description said there was a hot tub and when we got there the employee said that we would have to upgrade to a spa room.
- 2/5
Check in was quick and the guy working the desk was very nice. Location was great for what we needed (across the street from Great Wolf Lodge). Park was easy and free. Hot water was great but that’s about all that was good. The room itself was very basic and could have been cleaner (base boards and walls were dirty). The worst part was the air coming out of the A/C smelled like mildew/mold so we did not use it and opened the window which was fine during the day but horrible at night since Harbor Blvd is extremely busy. We closed the window in the middle of the night and of course got hot and we were all up at 4 a.m. so no one got a good nights sleep. The beds were not comfortable, especially the sofa bed which was one of the worst we’ve encountered. The type where you can literally feel every spring. My daughter ended up sleeping on the sofa (thank goodness she is small enough to fit on it, an adult would not have been). I guess if you’re desperate, it’s okay for a night. We will never stay there again. Also, full disclosure that we did not bring any of the issues to the staff at the hotel. They may have been able to move us to a different room but I doubt our experience would have been any different and by the time we realized the A/C issue, we were already completely unpacked.
- 4/5
It was well taken care of and the staff was very friendly. The bathroom sink p-trap needed to be cleaned causing it to smell. Also not a fan of the auto lights coming on during the night when using the bathroom.
- 4/5
It was well taken care of and the staff was very friendly. The bathroom sink p-trap needed to be cleaned causing it to smell. Also not a fan of the auto lights coming on during the night when using the bathroom.
- 5/5
Everything was perfect I have no bad comments to make it was perfect
- 5/5
Everything was perfect I have no bad comments to make it was perfect
- 5/5
Easy check in, great location.
- 3.5/5
Good
- 5/5
Its fairly clean and location is good and for the price it’s great
- 4/5
Very good
- 5/5
This is my go to place to stay when visiting the Disney parks. Clean property, nice staff and close to many things.
- 4/5
Very good
- 3/5
Pleasant
- 5/5
Clean room, friendly staff, free parking
- 4.5/5
The room was clean, so were the sheets and the bathroom. The price is reasonable for the one night we stayed. The bed wasn't the comfiest but it also wasn't unbearable. It was clean and did the job for the one night we were staying. Also their was hardly any good lighting in the room other than the bathroom. The curtains were a nice source of light but definitely could not stay open cause they faced directly to the load. It had no separate lining for privacy
- 4.5/5
The bed wasn't the comfiest but it also wasn't unbearable. It was clean and did the job for the one night we were staying. Also their was hardly any good lighting in the room other than the bathroom. The curtains were a nice source of light but definitely could not stay open cause they faced directly to the load. It had no separate lining for privacy
- 5/5
Exceptional
- 3/5
It's really common affordable hotell
- 5/5
Room was nice and clean, easy to check in, comfortable for the two nights we stayed
- 0.5/5
Only thing that was good about this hotel was the room size The beds are super hard, people next to you and above you are loud. You can hear people walking above you all night long banging around and sliding what it sounded like was a chair across the floor. The people to the left of me talked loud all night long. Those things made it very hard to sleep. Had maid service and the didn't change our sheets just made our bed and didn't throw out all the trash. Horrible stay I will never stay at this hotel again.
- 0.5/5
Only thing that was good about this hotel was the room size The beds are super hard, people next to you and above you are loud. You can hear people walking above you all night long banging around and sliding what it sounded like was a chair across the floor. The people to the left of me talked loud all night long. Those things made it very hard to sleep. Had maid service and the didn't change our sheets just made our bed and didn't throw out all the trash. Horrible stay I will never stay at this hotel again.
- 3/5
When checking in, there was no staff at the front desk, they had a bell to ring for service which I had to flaring twice and waited anywhere from 20 to 20 minutes for staff to assist with check-in. Housekeeping had just left the room as I parked right in front of my room but still the bathroom was not very clean and the room floor was still dirty, looked like it was cleaned in a hurry. The beds are really hard and uncomfortable.
- 5/5
Nice
- 5/5
Friendly staff and close to Disneyland
- 2.5/5
Passable
- 0.5/5
The location was not bad I get that this is a cheap motel but the room was absolutely disgusting. There was hair in literally every room . All over the floor . When I was getting ready to take a shower , there was already hair in there as well . Towels were stacked nicely on the shelf in bathroom and the close you looked there was hair hanging from there . I walked around in socks and the next morning when I left I left my socks there because of how disgusting they were. Food on the wall where the microwave was . Just literal hair everywhere you walked you were dragging so much with you . Truly disgusting when it isn’t even my hair . I took a couple of pictures and videos as well . Crumbs on the floor that weren’t from my party as well . Just looks like no one cleaned but decided to give us the room . I have a 4 year old son and I didn’t even let him get out of the bed . Which also had hair on the white fitted sheets !
- 0.5/5
The location was not bad I get that this is a cheap motel but the room was absolutely disgusting. There was hair in literally every room . All over the floor . When I was getting ready to take a shower , there was already hair in there as well . Towels were stacked nicely on the shelf in bathroom and the close you looked there was hair hanging from there . I walked around in socks and the next morning when I left I left my socks there because of how disgusting they were. Food on the wall where the microwave was . Just literal hair everywhere you walked you were dragging so much with you . Truly disgusting when it isn’t even my hair . I took a couple of pictures and videos as well . Crumbs on the floor that weren’t from my party as well . Just looks like no one cleaned but decided to give us the room . I have a 4 year old son and I didn’t even let him get out of the bed . Which also had hair on the white fitted sheets !
- 3/5
Room had a somewhat unpleasant aroma upon arrival. Shower in the room did not work at all, so my wife I had to bathe in the jacuzzi. TV barely worked. Jacuzzi was nice, but overall extremely rough around the edges.
- 4/5
More clean condition
- 4/5
Very good
- 4/5
Convenience More clean condition
- 2.5/5
It was available Parking is very limited. Our bedding and pillows had hair on them that did not belong to us.
- 2.5/5
It was available Parking is very limited. Our bedding and pillows had hair on them that did not belong to us.
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Pleasant
- 2.5/5
I love the location super convenient close to many places to eat six minutes away from Disneyland The staff wasn’t very friendly. None of the guys in the front. My old looks so serious and rude. The rooms were not very clean and the bathtub had hairs and a used bar soap the air conditioner/heater was all broken dusty as hell when you turned it on sounds like it was about to break and it stunk so bad needs new filter
- 5/5
free coffee and when i asked for service they made sure to restock and make my room feel clean if i had cash i would tip the next time will be staying again
- 4/5
Interior needed maintenance
- 5/5
Everything was perfect during the time me and my family stayed, friendly staff, and great facilities. Will definitely stay here again.
- 0.5/5
WATER SMELLED
- 2.5/5
Clean and located close to restaurants and grocery store
- 3/5
Hotel is very outdated, staff was not customer friendly when I checked out I gave him my key and he didn’t even look up from whatever he was doing on his cell phone. The bedding is very outdated and had a stain. I only used this hotel for a quick sleep and I wouldn’t recommend it.
- 5/5
Nothing's at all.
- 2.5/5
The staff were nice I was unable to connect to the internet, which I needed for work. I went down to let them know I wasn't able to log in and he was unable to help. He gave me an old password but it did not work either and he gave no other alternative. The room was clean but old. The tv was old and there were not many channel choices. My room was right on the road so it was quite noisy. I had booked 3 nights but had to leave after one night due to a family emergency. I checked out early and requested a refund for the unused 2 nights but was denied.
- 5/5
Clean, organized and friendly Loved everything here
- 4/5
They need more staff as far as house keepers.
- 5/5
Pool was at.another hotel no hot tub. Pool was cold. And no breakfast but rooms were great!
- 4.5/5
Staff was nice and the rooms look good. Where the laundry room is looks unpleasant and the ice machine looks like the ice maker bot be good to consume based off of looks.
- 3.5/5
Staff not the friendliest Sink was clogged and the comforters did not look clean.
- 4/5
Yes0
- 5/5
Parking was easy and secure, staffs was friendly , came in thirty minutes early they check and said room is ready so they check me in
- 2/5
The room was old. The fridge had rust, and the bathroom sink was not cleaned. There was grime when you turned on the handle, along with broken flooring by the door. No USB outlets. Beds squeaked and you could feel the springs.
- 4.5/5
Price was excellent overall great for the price Bathroom wasn't 100% clean, specifically inside the bathtub, the toilet sit was loose and couch bed springs felt like they almost popped up jeje.
- 3.5/5
Spacious clean room, nice king size bed. Missed body wash/shower gel, there was only tiny bar soaps for hand and body wash.
- 0.5/5
My friend came by in the am to visit before I left & since he had a dog, they kept my deposit.
- 5/5
I really like my room and I was treated well. My only criticisms would be the tacky touchups on the wall and make sure there's a control in place to make sure that sheets are properly changed between guest stays.
- 5/5
We found a couple of bugs in the room, but that can happen anywhere.
- 1/5
The room was filthy and the floors had not been cleaned in a very long time. Room was in need of a paint job. Furniture was very dated and not functional. During our five day stay we killed 6 roaches in the bathroom. The stay was unfortunate. With a little TLC and a good exterminator this could be a great option for guests coming to the area.
- 2/5
Outside streetview is great. My room was dirty, had mold in the bathroom and corner ceiling of the main room, and the walls and furniture were just beat to heck. Price was right though.
- 1/5
This is the worse hotel I have ever stayed at Rooms were musty smelling, graffiti on mirror. Phone was dirty, ac broken and barely cooler room , curtains have holes. Drain covers missing and emitting the gross smell of sewer. Exterior was clean looking but rooms were gross. Never again will I stay on this property nor will I use this website.
- 5/5
awesome friendly staff
- 5/5
👌👌
- 2/5
Room was dirty and felt very old. Towels should be replaced, as ours looked grey and couldn’t tell if they were used already. Went back to our room the second night after a long day at Disney to our room door being open. Housekeeping didn’t close it after they replaced our towels on the first day. Luckily none of our stuff was missing. The bed was hard and uncomfortable. All in all, I won’t be staying there again.
- 3/5
Property managers need to make sure that their showers are going to be up n running very well. So when people come, they don’t have to worry about calling for maintenance and not having any kind of water dripping at all.
- 5/5
Honestly a steal the room was a little humid when when we first came in but besides thatit was a honeslty great got the room with the tub and loved it
- 5/5
Well situated, close to both Disneyland and the convention center.
- 5/5
Well recommended best room
- 1/5
Last year I stayed there, I did not have any problem.
- 5/5
***** spacious , quiet, clean and safe :)
- 5/5
Everything was fine except the neighbors from the side are upstairs. They were very loud at 2am n 3am in the morning, laughing and talking loudly wakin up your sleep with no respect. You don’t know if you’re sick or not.
- 5/5
Super clean room, lovely stay!
- 5/5
Nice and clean - good cutomer service
- 4/5
Towels are really ad and also old.
- 1/5
Smell like mold hard to sleep in that room.
- 5/5
Very thing was great n clean.
- 2/5
Affordable price is good, but you get what you pay for.. notify person on front desk, they did offer to move me to another room for told them to just clean the room..they remove th roaches but room was still not 100% clean
- 3/5
Room had a smell. When we turn on the heat on the ac it had a really weird smell coming out. Bathroom had signs of mold.
- 1/5
Room not clean. My children found dirty stuff in the bathroom
- 1/5
Parking to small
- 5/5
It is good. No complain.
- 2/5
The room appeared clean but when you looked closely there was dust and dirt on things especially the air conditioner. It smelled musty and gross. The running water smelled disgusting (like a sewer smell). So much so that we didn't want to brush it teeth. The bed was comfortable enough.
- 4/5
The water for shower is too weak.
- 5/5
The room was super clean and smelled so fresh. It’s a very short walk to the Great Wolf Lodge, which was super convenient.
- 5/5
Staff.
- 5/5
Room was spotless when we arrived and both workers at check in and checkout were great and attentive
- 5/5
It was really nice Had a good meet nice people and had a lot of fun
- 4/5
Quiet place and clean rooms
- 1/5
Absolutely disgusting. Mold in the bathroom, bold around the tub, broken tiles in the bathroom and around the tub. Mold and staining around all the baseboards. They literally used a can of Febreze to try and mask the smell. They refused to refund our stay as we could not stay there due to our own health and safety. I have never experienced such a filthy location. The onsite manager in her house slippers was just argumentative and refused to make the situation right. They offered a different room and it had the same issues. Furthermore the giant H they advertise on their site is literally the same H which is used by Hilton Hotels. We have notified Hilton of this as well as i am sure Hilton Hotels is not appreciative of such practices.
- 2/5
The check in was fast and easy. The room cleanliness is below average as the bathtub look very old and not perfectly clean. I am also very disappointed with broken hair dryer and worst of all, the shampoo and body soap were terrible they look so cheap I’ve ever seen. The soap is old and dry, I couldn’t feel the foam or anything came out, the shampoo was in a cheap plastic like to go ketchup packet. I didn’t really expect these from a $150/night Inn & suite.
- 5/5
The cleanliness of the room was and how so
- 4/5
Friendly staff clean rooms
- 5/5
Nice big room. Quiet. I only heard traffic and it wasn't much. I will stay here again
- 5/5
Yes, everything was clean.
- 5/5
Clean
- 5/5
Fast n easy, no hassles at all
- 2/5
Parking easy
- 5/5
The room met or exceeded my expectations. The room was bigger than I thought and nice to have a microwave in the room. I also loved that the room got made every day which these days is more the exception than the rule. I would stay here again on another Disney trip.
- 5/5
Muy buen lugar limpio y tranquilo
- 4/5
Pros: free parking basically right outside your door. For the price you pay, it's what it provided. Coffee in the room (though not the best). Coffee also in the front office. Very close to Great Wolf Lodge if you want to go to the water park but want a cheaper place to stay. There is a coin operated washer & dryer. Cons: Pool is not really usable. Has this weird posted rule that said if children are over 12yrs old, they will be charged more for staying in the room (not sure that is legal)
- 3/5
The room smelled like mold and there was wet towels left in the room that made it smell ugly so I had to change my room not happy with that.
- 4/5
The hotel is a bit older, but if you’re not picky about that, it’s an excellent value, clean, comfortable, and equipped with all the basic amenities you need.
- 1/5
room smelt bad, put a deposit down of 100 dollars and even had the room clean and made myself and they still kept the deposit
- 2/5
The bathroom floor was dirty. The hair dryer in our room did not work - we stayed 4 nights and it was never fixed. We had to go out and buy our own. Will not be back.
- 1/5
Front desk person was rude.
- 5/5
Great place for the price
- 3/5
Linen cleaning sheets had blood stains
- 3/5
Hotel is conveniently located. Service was good but room was not very clean. Dusty and dirty everywhere.
- 5/5
The place was clean quiet only stayed one night that could’ve been a little bit more firm but a great value for the price
- 5/5
Good hotel
- 4/5
The bath faucet didn’t work well may be broken. It was the accessibility bathroom.
- 1/5
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- 4/5
Vèry specious rooom.
- 5/5
Have stayed here a few times now. Always a good stay with no issues. Staff is friendly and rooms are good quality for the price.
- 5/5
The staff was extremely helpful. As a solo woman traveler i felt safe. They were promt in addressing any concerns & house keeping was great as well. Would stay again.
- 5/5
Varied shopping across the hotel. Clean room with supplies readily avaiable for the lenghth of stay. Walkable to shops and bus nearby
- 5/5
Shops and restaurants across street were convenient
- 2/5
no amenities, shops, food nearby
- 4/5
Ice was quite a treck from the room, would have been good to have a map to see where it was located. Everything else was great
- 3/5
Rooms are not thoroughly cleaned. Found dirty underwear behind the bed along with trash.
- 5/5
Right next to food and utilities, staff was timely, stay was very affordable and the quality was great. Will book again if I’m in the area!
- 5/5
Great Stay
- 1/5
The original room they gave me was a mess I have pictures .
- 5/5
It was nice and had a good stay
- 5/5
great location , clean and safe
- 5/5
Loved my stay
- 3/5
It is average, acceptable for me!
- 3/5
The area is good, closer to Disneyland, however the shower has mold. And ac not working well. We had to open the window
- 5/5
Very friendly front desk and quiet night stay, especially for a solo traveler like myself. Definitely would book again in the future.
- 1/5
I booked 2 rooms, one did not have a working shower and one had very low running water. One room had bed bugs. It crawled on my infant baby, and luckily I saw it. I do not recommend this property at all. The staff was not friendly or helpful.
- 3/5
All they need to do is update their TVs because only a certain few or some has operational HDMI television
- 5/5
This is a great place to say run buy a nice friendly family !!!
- 3/5
Location is just across to a shopping area where theres restaurants and Starbucks. Staffs are friendly and free parking. What I don't like is that it’s on a busy road and at night you can hear cars speeding. If you’re a light sleeper request room that is not close to the main road.
- 1/5
the floor is too dirty, the furniture is too old, everything is dirty. not worth the price of $125 for 1 night, will not return and will not recommend to anyone, very disappointing experience
- 4/5
Everything was good!
- 5/5
The staff is always accommodating, flexible, and professional.
- 5/5
Average was good
- 5/5
Room 7-8 have good bed others don’t
- 5/5
Very clean and comfortable. Loved having the mini fridge in the room. Guy at the desk was very nice and helpful.
- 4/5
I liked this property and I wished we were provided enough body and face towels along with more toilet paper. My fiancé had to go down to the front to ask for extra towels. Other than that the property was clean and easy parking. Great front desk service.
- 4/5
It was nice and clean in my room
- 4/5
Everything was good and clean
- 2/5
Noisy.
- 3/5
This hotel is a totally acceptable crash pads, especially if you're not looking for anything fancy/plan to spend most of your time in the parks. The bathroom was not the cleanest, showers had really poor water pressure, and we couldn't get a hold of staff to assist with any needs that arose. There was only one elevator and it was quite far away from our room so if you have mobility issues I wouldn't recommend this spot, there were also no carts for us to use to bring our bags up which wouldn't have been a huge deal but there was enough transient foot traffic around the hotel that we didn't want to leave anything in the car. Overall, we slept and got cleaned up just fine so if that's all you're looking for this is a great place to save some money and still have access to the harbour Blvd bus lines to the park (especially if you plan on eating breakfast in the parks anyways and aren't looking to take advantage of a hotel breakfast). We were happy with this stay but we did get what we paid for.
- 1/5
As soon as you get to the lobby is smells like armpits, the staff was not friendly. The receptionist told me tol hold on, walk to the side and was in a personal call laughing made us wait 10 minutes before she help us, also the light in the room was not working and we told her and she said just use the lamps in the room because the lights never work. The Bathroom shower did not have water pressure. ZERO STARS.
- 5/5
Big rooms
- 5/5
WIFI was free, it didn't have a strong signal. I had to go outside or in the lobby to get a strong signal. Besides the WIFI everything was great!
- 4/5
It wasn't the 1st time I stayed there. Only this time in my room 267 there was a smell in the toilets. The price is more expensive than before. Overwise everything is ok.
- 4/5
The bathroom shower had a little bit of mold in a few areas. Nothing crazy but noticable. The room itself is pretty empty as far as decor and you can tell where furniture and old decor was before due to holes/scrapes on the walls. Wasn't bad for a quick overnight stay but not something I would stay at if I was visiting for a nice vacation. Oh, it also shares a parking lot/area with a motel. I found this weird cause motels are normally cheaper so i couldve just paid for the motel and gotten the same result or better.
- 4/5
Okay
- 5/5
I like everything . Safety and quiet
- 4/5
It was ok for the price but there was a night where the keys wouldn’t work on the door so they had to fix and it was kind of aggravating
- 2/5
The drawers were dirty with something dripping down the front, walls and door were dirty. The bed was hard the pillows were so thin and uncomfortable. The couch had a strange white stain on it. I just cleaned for the first 20 minutes.
- 3/5
Tv had an awful dark picture that could not be adjusted. Hair dryer did not work.
- 5/5
Love it
- 5/5
Big room and very bright
- 4/5
Just need more maintenance on the shower head. And also need handicap holders in the shower’s for the elderly.
- 5/5
Friendly staff, comfortable/spacious rooms
- 4/5
I enjoyed the amenities given including pool access and free parking. The front desk was friendly and it was an overall good stay
- 5/5
Spacious room and friendly staff.
- 5/5
Very nice and clean establishment
- 4/5
very good
- 4/5
Stay was good and room was great size and price was great but definitely needs some work on the rooms.
- 4/5
Good hotel for the price and location.
- 4/5
No complaints.
- 4/5
Very good and quiet property
- 1/5
It had a damp smell. The sheets were dirty. I didn't even use the room because it disgusted me to stay there.
- 2/5
Yet the bed felt almost too stiff, and gross with the dried up stains along it's middle sheet for "warmth".... I will end off with the hotel associates I did interact with, were pleasant with me during my check in and out experience. And I have to be honest, even when looking past the "hotel pests" and stains along the walls and sheet of questionable origins; I felt okay after each shower, despite the water top nozzle not positioning right for prevention of leakage. Despite the quality of our stay, it was close enough to our magical getaway to the Disneyland parks. All I suggest is to make it safer and less "dated" if possible.
- 4/5
Quite, clean
- 4/5
the rm. was clean, the tv had a fading screen image there were no USB outlets rm. overall was dated.
- 5/5
Some of the lamp fixtures are outdated. I don’t work as well. The parking is OK, but it can’t get full by the end of the night.
- 5/5
It was nice and calm
- 5/5
As per photo - spotlessly clean. Has been remodeled, nothing fancy, but huge rooms, clean baths, comfortable bed. If you are looking for a comfortable and economical stay - this is the place.
- 5/5
I was pleasantly surprised, I knew the area and was worried about safety, but the location was well lit and clean.
- 4/5
Comfortable bed for sleeping
- 5/5
The front desk person at check in was excellent. We felt welcomed and he made everything easy. The room is big! Free parking is also super helpful.
- 4/5
Excellent staff from front desk to housekeeping!
- 4/5
We did ask for extra blankets and never got them, but we made do. Everything else was nice.
- 5/5
The Harbor Inn and Suites has turned into our go to hotel. The staff is friendly, the room gets housekeeping daily and it is in a nice area.
- 4/5
If you're visiting for Disney this place is quiet and convenient. The bus stop straight to Disney is across the street. I chose to uber for flexibility which cost about $10 each way. Bring slippers as the floors are not cleaned very well. Other than that it felt clean and safe. There are reasonably priced vending machines available with water and electrolytes (other items too of couse). Saved me from having to stop at a store .
- 2/5
Floors and towels are dirty
- 4/5
I liked how the clean and spacious the rooms are.
- 1/5
The beds were lousy very springy. Felt like a box spring....
- 4/5
Check in was quick and easy, parking wasn’t an issue and free, room was very clean, only thing to note is that the bathroom of the room I stayed in was definitely aged, mild tile cracking and discoloration but that won’t stop me from staying here again!
- 5/5
The motel was very quiet. I arrived on a Monday so maybe that is why it was not that busy. The room was clean, everything in order. It had everything I needed including a mini frig, microwave and coffee maker. Basic shopping directly across the street, very walkable. Overall a basic nice clean room and safe place to stay.
- 5/5
This is my families second stay. We play travel ball and this place is conveniently located around food, freeway, grocery stores and more. The price was right for us. We will continue to stay at this location while in Garden Groce 👍
- 2/5
The water pressure in shower was almost non-existent. I went into the lobby and there were hardly any choices for creamer or coffee. No spoons or utensils to stir creamer. Advertised ice coffee but no ice.
- 2/5
Very dirty rooms dust bunnies and crumbs everywhere and mold on walls. Not clean. Only option in star or I would have moved hotel.
- 4/5
The manager was a good communicater
- 5/5
Staff was very nice
- 2/5
I never recommend this place.
- 5/5
everything up to standard
- 4/5
good
- 2/5
Poor service attitude. Example: won't store luggage
- 4/5
Weekend Disney Land trip was great. The hotel is an easy Uber/Lyft or drive to the park. The room was really big and clean. Parking is convenient. Has restaurants in walking distance. Definitely will return.
- 4/5
It was amazing the room was clean only thing I recommend we asked for a iron they brought it 1 hour late that was the only thing other than that the stay was amazing
- 3/5
I didn’t really like
- 2/5
The in room jacuzzi needed better cleaning Thw room was dusty and outdated
- 5/5
Loved but never got room service.
- 4/5
This is our 5th time staying at this hotel for our yearly Disneyland visit. We love it! Only downside this time was when we arrived into our room, we found a ziploc bag full of rice inside our microwave, which we were surprised about because we’ve never had issues in the times we’ve stayed there. Other than that, we plan on staying here again this upcoming may for our next trip.
- 2/5
The ‘good’ was nice pillows and bed, jacuzzi tub, and the tv…but not worth paying $172/night.
- 4/5
Room is clean & quiet
- 3/5
The employees are awesome. I don't remember their names but they were helpful and kind -- the employees reflect well on the hotel.
- 3/5
Room was clean
- 2/5
I was on the first floor and the people on the second floor above us made too much noise moving furniture around for about two hours. It was difficult to sleep.
- 1/5
staffs were RUDE.
- 5/5
This place was perfect! Quick turnaround, felt safe, close to stuff cheap $. Will come back!
- 1/5
Rude customer service, when got the room for an extra day. Before check out time, the front desk banged on the door rudley so i can fill out the new paperwork. Also i ended up getting flat on the premises in the parking lot, and i didn't move my car in three days, so someone put a blade in my tire. When i asked front desk about it the gentleman did e en care or apologize for the inconvenience and i asked him about cameras in parking lot, he it wasnt working were i parked. Wort place ever i stayed, i dont recommend this to no one. Plus the tv was old, could hear the speakers and screen was off the center of picture.
- 3/5
A very basic accommodation. With a little effort from the management, this could be improved.
- 5/5
Was perfect for what I needed
- 5/5
Traffic is rather loud... I suggest ear plugs.
- 1/5
This room was booked as a "staycation" type experience. Unfortunately, my uncle passed away the day before, when I inquired about a refund they refused. I thought that was interesting but I knew it was a no refund room so I thought I better just go and try and make the best of it. When I walked into the office to check in the staff was not friendly and it smelled musty. They take a $100 deposit which was interesting for the type of property. Again, I wanted to make the best of it. I got the King Deluxe room with a jacuzzi tub. Upon entering the room I noticed the floors were dirty and there were spiderwebs in all of the corners of the room. The room seemed clean enough other than that. In the evening when I got excited to use the jacuzzi tub I realized it did not work and when I let the property manager know he said he was not the manager and that I would have to wait for a call back. He also asked me if I was told at check in it didn't work? I requested to be charged for the regular king room since the one amenity that warranted the $200 price was not working. The phone didn't work, there was a broken piece of floor siding, and the bed was insanely hard. Both my partner and I tossed and turned all night due to the stiff mattress. Overall, I would suggest staying anywhere else. There are many nice reputable properties nearby that have great service and you get what you pay for. I would add photos but I took videos to show the manager.
- 3/5
Look nice online but in person was old and cheap stuff for bathroom users! It’s ok clean but won’t comeback
- 5/5
Nice clean property with easy access off Harbor Blvd. and plenty of parking. Disney Land is just straight up the street. Close to downtown Garden Grove, Little Saigon, Santa Ana.
- 1/5
Person at the counter was rude! Instead of listening to my request said he could not help me at all!
- 3/5
A little outdated.
- 3/5
The room floor and bathroom floor were we stayed was duty. the bathroom floor has some debris from who knows when as the carpet around the beds and fridge. The day we checked out one of the second floor ceiling was liking lots of water and have to wait for the receptionist for 20 min.
- 5/5
Very clean and quiet room.
- 4/5
The room was clean and comfortable, but needs a warmer blankets
- 1/5
We freaked out and went straight to the front desk, told them what happened and they said all they can do is offer a different room, but at that point we figured all the rooms must have bed bugs , they said it was to difficult to refund the money because expedia is a third party and it difficult to get refunded by expedia , we settled for a different room because we had. O other money to get a different hotel and was forced to stay there and didnt sleep all night, just waking up every 30 minutes checking if we had bugs on us , we were too tired to enjoy Disneyland the next day Christmas eve, messed up our special Christmas vacation. We would truly like to be refunded for both days even if we cant get out vacation back. Room 216 was the original room. But all rooms need to be inspected for bugs .