University Inn

Hotel in nice area

The staff are so freaken nice and very polite

Exceptional

Our room was located in the back of the building. Definitely a budget value room. The door looked like it had been "breached" recently. Our room was located in the back of the building. Definitely a budget value room. The door looked like it had been "breached" recently.

Good

Close to the venue Neighborhood looked a little rough

Close to everything Parking

Maybe my standards aren't as high as others' because I can overlook small "messes" in a room that has been cleaned. There was a dead bug on the floor - it could have died there after the room was cleaned. Also there was a strand of hair and a small piece of yard debris on the bathroom floor that had been left after being mopped over and left behind by said mop. But my biggest complaint about the room itself was that there were no clothes hangers and no towel racks or hooks. Plus, I was a little disappointed that there was no coffee pot and coffee in the room. However, the refrigerator was nice and roomy with a good sized freezer on top (sorry about the mess I left behind when I put my wet ice packs in the freezer to refreeze).

Staff was very informative and polite. Pool needed to be cleaned after wind storm a little sooner; but not bad situation.

Staff was very informative and polite. Pool needed to be cleaned after wind storm a little sooner; but not bad situation.

Very good

Easy check on with a comfortable sleep. No lobby and the space was available and empty. No coffee in the front.

The location Sometimes to nosey

Easy check on with a comfortable sleep. No lobby and the space was available and empty. No coffee in the front.

Sometimes to nosey

Customer service needs to do a lil better, one of the girls seemed like didn’t like their job was better short with answers whenever we asked questions

Sucio y avia cucarachas

Exceptional

Poor

Near eating businesses Last time I stayed so much noice. People partying till early morning.

Last time I stayed so much noice. People partying till early morning.

smooth, check-in, clean facilities, safe property directly across the street from the university and next to really popular dining and the freeway we enjoyed everything but we could always use More towels

smooth, check-in, clean facilities, safe property directly across the street from the university and next to really popular dining and the freeway we enjoyed everything but we could always use More towels

See above.

The refrigerator and microwave were not plugged in, so food needed to be stored in ice. 2 pillows for king size bed-- requested more, did not receive any until my husband went to office as we prepared to go to sleep. No amenities like coffee or hair drier. No carpet-- cold floors. It was the worst experience I have had anywhere on the road. See above.

Very good

The room was clean and the staff was pleasant as far as the amenities some were not available and others we did not utilize.

Air conditioning is great

Restroom frames were coming off the wall by the shower.

Clean and price I have nothing I didn’t like there all was good

Clean and price I have nothing I didn’t like there all was good

Nothing Got billed and never stayed there

Passable

I liked how the gentlemen was able to have my fiance and I checked in The was nothing wrong at all.

Really enjoyed the stay great staff would stay again

Staff was very attentive and polite Great staff Can't think of anything I disliked Good stay

was very attentive and polite Great staff Can't think of anything I disliked Good stay

Really enjoyed the stay great...

The was nothing wrong at all.

The price of the hotel. Could not sleep at night due to the nose outside.

Could not sleep at night due to the nose outside.

Close to the venue and Starbucks and places to eat Just add more soap bar and provide shampoo and conditioner

Staff was great and friendly

Okay

Okay

Exceptional

Passable

Very good

Good

The walls need painting and maybe some furniture upgrades or picture frames on the walls woukd be nice! But its sufficient for a night stay and definitely better than most Motel 6s ive been too.

Clean

Good

Pleasant

Clean

Clean

Clean

Venue across the street

Very good

Exceptional

Na

The location was great. The people were great.. there wasn't any breakfast or vending machines or even any soda machinesThe grounds and rooms were very clean. They let us check in early which was absolutely awsome! I will stay here again. If there was a little more room to get around. I'm in a wheelchair & i could not get between the beds or in the bathroom. The ramp to get on sidewalk to get in room was on other side of Hotel. Made it hard. Should be one in back. Towel situation is kind of weird. I understand towels are new but if a wash rag gets dirty they want to charge you for it.. we stayed a month ago and at check out they tried to keep $10 out of our deposit cuz of one dirty washrag used to clean up soda spill. The rag they were trying to charge us for was one of our own rags not theirs! After bringing it to thier attn they finally gave us our full deposit back. Very weird! But the a/c worked bomb. In Fresno it pays to have a good a/c! We bring our own towels now! Prevents problems.

Price

One night stay. Only issue, toilet role had mold. Room had not been used in a very long time.

It was good until the roaches started coming out then we could not sleep

Great service NA

It was loud lots of fighting couldn't sleep at all it was so loud thought they were remodeling but it was two guys fighting over girl first night then women were fighting second night third night more fighting forth night ok but check out after that

There was a bed with clean sheets. No soap, shampoo, or any other amenities. Vagrants knocked on our door in the middle of the night. Walls are thin and we could hear every door slamming, heel stomping, tuberculosis coughing person in the building.least. The bathroom lights were like strobe lights at a rave. And to top it off after all the extra fees & taxes our 78$ room turned out to be 100$.

The location I like the location and Star bucks Some of the rooms have roaches

The person who checked us in was friendly and made us feel welcome. The grounds are kept clean and there is nice rose bushes and local trees around the property

Location

Clean No coffee

You never included the extra $40.00 damage fee up front so I could pay everything at one time e. You took my daughter's food money to pay the fee. Then you kept the money and didn't give it back at checkout. I will file a better business complaint on your company.

Clean room, convenient area.

Dump

Dump

Pretty good

Pretty good

It was great

It was great

Yes the room was great

Yes the room was great

There were roaches and dirty used towel left in the bathroom

There were roaches and dirty used towel left in the bathroom

👍

👍

👍

👍

The Shaw busy traffic is loud.

The Shaw busy traffic is loud.

Room was freshly cleaned and staff was very helpful

Room was freshly cleaned and staff was very helpful

Right across from Campus. Next door to Doghouse Grill. Great food. Walking distance to stadium.

Right across from Campus. Next door to Doghouse Grill. Great food. Walking distance to stadium.

THERE WAS ROACHES WITH BABIES IN OUR ROOM! Got moved to different room, still had roaches. Horrible experience and absolutely filthy disgusting room. 1 star. Even took a video of it!

THERE WAS ROACHES WITH BABIES IN OUR ROOM! Got moved to different room, still had roaches. Horrible experience and absolutely filthy disgusting room. 1 star. Even took a video of it!

Microwave was rusty with peeling plastic. However room was clean, bed comfortable and when someone was playing loud music middle of night, the security came by promptly. Plenty of parking

Microwave was rusty with peeling plastic. However room was clean, bed comfortable and when someone was playing loud music middle of night, the security came by promptly. Plenty of parking

The room is clean, the bed is comfortable,and the ladies in the lobby the are friendly and help me to do the check in really easy.

The room is clean, the bed is comfortable,and the ladies in the lobby the are friendly and help me to do the check in really easy.

Roaches in the room. My third stay and never has this issue

Roaches in the room. My third stay and never has this issue

Comfortable stay

Comfortable stay

Convenient super close to Save mart center

Convenient super close to Save mart center

Room smells, very noisy, look like a crack house.

Room smells, very noisy, look like a crack house.

Outlets didnt work iron was broken fridge didnt cool as much walls dirty bathroom van super dusty alot of activity goin on late night in the parkin lot

Outlets didnt work iron was broken fridge didnt cool as much walls dirty bathroom van super dusty alot of activity goin on late night in the parkin lot

Clean and affordable

Clean and affordable

the staff was stuck up

the staff was stuck up

Yes

Yes

A bit of an improvement since my last stay. Cleaner room and grounds

A bit of an improvement since my last stay. Cleaner room and grounds

Very nice if you want to visit your kids at school...

Very nice if you want to visit your kids at school...

Loud music all night

Loud music all night

Great staff, and the rooms are great as well

Great staff, and the rooms are great as well

The AC works well. However, the rooms are very basic. No dresser/hanger. No toiletries, only a piece of soap bar. Dirty floors, and the room smells very badly. Overall, poor amenities. I did not want to write the negatives, but I think it will help the management. The hotel management can improve this situation if they are willing to with no or a very few fixes/costs.

The AC works well. However, the rooms are very basic. No dresser/hanger. No toiletries, only a piece of soap bar. Dirty floors, and the room smells very badly. Overall, poor amenities. I did not want to write the negatives, but I think it will help the management. The hotel management can improve this situation if they are willing to with no or a very few fixes/costs.

The only thing that is wirth coming back are clean rooms with comfortable memory foam beds and nice frint desk staff.

The only thing that is wirth coming back are clean rooms with comfortable memory foam beds and nice frint desk staff.

Nice no frills motel..Very clean & quiet...Pack shampoo though!!

Nice no frills motel..Very clean & quiet...Pack shampoo though!!

Goood service

Goood service

It’s fine and place is quiet

It’s fine and place is quiet

You get what you pay for I guess. But this place is a dump.

You get what you pay for I guess. But this place is a dump.

I liked that it was fairly close to the Yale campus but it really did require taking an Uber at night. Just a nice and clean, simple hotel.

I liked that it was fairly close to the Yale campus but it really did require taking an Uber at night. Just a nice and clean, simple hotel.

The place is older keep that in mind. Customer service was good. Room was clean.

The place is older keep that in mind. Customer service was good. Room was clean.

Good

Good

Easy access and safe neighborhood

Easy access and safe neighborhood

AWFUL! Wouldn't stay there again.

AWFUL! Wouldn't stay there again.

Our stay was great. Rooms are outdated but the bed was comfortable. Didnt spend much time in the room except to sleep and change clothes.

Our stay was great. Rooms are outdated but the bed was comfortable. Didnt spend much time in the room except to sleep and change clothes.

Roachs!! Crawling in toilet seat and cracks in wall

Roachs!! Crawling in toilet seat and cracks in wall

The room was comfortable. The bed was great and super comfy. Rooms look redone. Probably wouldn't stay here again.

The room was comfortable. The bed was great and super comfy. Rooms look redone. Probably wouldn't stay here again.

Someone tried kicking in my door late at night.

Someone tried kicking in my door late at night.

It was clean and fine to sleep, but it smelled way too much like cleaner or air freshener. I had a headache. Other that that, it was what I expected.

It was clean and fine to sleep, but it smelled way too much like cleaner or air freshener. I had a headache. Other that that, it was what I expected.

Decent for the price

Decent for the price

This is a great place to stay. If they could provide breakfast or hot water, it would make the experience even better.

This is a great place to stay. If they could provide breakfast or hot water, it would make the experience even better.

Place had roaches. Also no shampoo.

Place had roaches. Also no shampoo.

I had an extremely disappointing stay at this hotel. I specifically booked a room with two beds, as we were two people traveling together. However, upon check-in, we were given a room with only one bed. When we raised this issue with the front desk, they reassigned us to another room, but the new room had a strong smell of cigarette smoke, which made it impossible to stay in. After returning to the front desk yet again, we were told there were no other rooms with two beds available. In the end, we were forced to stay in a single-bed room, which meant one of us had no proper place to rest. This completely ruined our stay. The lack of attention to detail, poor room conditions, and inability to resolve our problem were unacceptable. I would not recommend this hotel to anyone looking for a comfortable and hassle-free experience.

I had an extremely disappointing stay at this hotel. I specifically booked a room with two beds, as we were two people traveling together. However, upon check-in, we were given a room with only one bed. When we raised this issue with the front desk, they reassigned us to another room, but the new room had a strong smell of cigarette smoke, which made it impossible to stay in. After returning to the front desk yet again, we were told there were no other rooms with two beds available. In the end, we were forced to stay in a single-bed room, which meant one of us had no proper place to rest. This completely ruined our stay. The lack of attention to detail, poor room conditions, and inability to resolve our problem were unacceptable. I would not recommend this hotel to anyone looking for a comfortable and hassle-free experience.

my room was very dirty and smelled like cigarettes

my room was very dirty and smelled like cigarettes

P

P

Surrounding areas was very help full their is stores,Coffee shop,Eating places

Surrounding areas was very help full their is stores,Coffee shop,Eating places

Very rude

Very rude

It is located near businesses and Fresno state. Other tenants were noisy and it smelled like cigarettes and marijuana. Other tenants also tend to watch those coming in and out of their rooms.

It is located near businesses and Fresno state. Other tenants were noisy and it smelled like cigarettes and marijuana. Other tenants also tend to watch those coming in and out of their rooms.

Wouldn’t come back

Wouldn’t come back

Poor customer service dirty room noisy all night homeless

Poor customer service dirty room noisy all night homeless

Decent place for the price. There are always people hanging around by the cars at night which gets me a little nervous. As long as you don't bother them, they won't bother you. If you're an anxious person, this place aint for you!

Decent place for the price. There are always people hanging around by the cars at night which gets me a little nervous. As long as you don't bother them, they won't bother you. If you're an anxious person, this place aint for you!

Alot of roaches it was never like this this might be my last stay sad about that but i dont do roaches

Alot of roaches it was never like this this might be my last stay sad about that but i dont do roaches

Good

Good

Good

Good

The room was very cramped, fridge was not plugged (so not cold when we got there) in but did work eventually, but otherwise the room was fine. Microwave worked. Beds were pretty comfortable and shower worked fine.

The room was very cramped, fridge was not plugged (so not cold when we got there) in but did work eventually, but otherwise the room was fine. Microwave worked. Beds were pretty comfortable and shower worked fine.

This was my first time staying at University Inn. I was impressed and the price was reasonable. I plan to book it again next time when I'm in town if they keep up this quality.

This was my first time staying at University Inn. I was impressed and the price was reasonable. I plan to book it again next time when I'm in town if they keep up this quality.

This is an old building in central California across the street from Fresno State University. You're not able to check in until 3:00 nor will this hotel take bags. It's a bit run down. It's a bit of a maze to get around the hotel with certain doors locked and on third doors unlocked getting back in. It's a bit eerie this hotel.

This is an old building in central California across the street from Fresno State University. You're not able to check in until 3:00 nor will this hotel take bags. It's a bit run down. It's a bit of a maze to get around the hotel with certain doors locked and on third doors unlocked getting back in. It's a bit eerie this hotel.

Will not recommend decent people to stay here

Will not recommend decent people to stay here

The location

The location

Like it’s advertised, a no frills hotel and the price was right. It was clean, quiet & convenient. Walking Distance to the Savemart Center where we were going for a concert. No coffee, and no closet. We would stay there again.

Like it’s advertised, a no frills hotel and the price was right. It was clean, quiet & convenient. Walking Distance to the Savemart Center where we were going for a concert. No coffee, and no closet. We would stay there again.

So mad about my stay. Lady said that i needed to wait for my deposit until room was checked and then 10 mins later said my towel was a little dirty so that they normally would keep deposit. I am so frustrated about that my towel was not a little dirty .and I can’t believe how they are are over a towel that could be washed. Makes me so upset and not want to ever to use hotels.com again and I use every weekend. I will definitely not go back to hotel or refer anyone.

So mad about my stay. Lady said that i needed to wait for my deposit until room was checked and then 10 mins later said my towel was a little dirty so that they normally would keep deposit. I am so frustrated about that my towel was not a little dirty .and I can’t believe how they are are over a towel that could be washed. Makes me so upset and not want to ever to use hotels.com again and I use every weekend. I will definitely not go back to hotel or refer anyone.

Did the job for one night.

Did the job for one night.

We reserved a room and they wouldn't honor it made us double book and pay twice. Said its not theyre problem. Never will go back. Lying and very rude

We reserved a room and they wouldn't honor it made us double book and pay twice. Said its not theyre problem. Never will go back. Lying and very rude

Bugs

Bugs

The first room they put me had insects crawling on the wall and the night stand. The second night they moved me to a room that was ok. The internet is so slow it is a waste of time. Nothing about the place felt clean.

The first room they put me had insects crawling on the wall and the night stand. The second night they moved me to a room that was ok. The internet is so slow it is a waste of time. Nothing about the place felt clean.

The shower's curtain was too high, so it floods the entire bathroom. The bathroom door was not safely attached and it was wet in the bottom from previous flooding. The toilet seat was lose.

The shower's curtain was too high, so it floods the entire bathroom. The bathroom door was not safely attached and it was wet in the bottom from previous flooding. The toilet seat was lose.

The first room they but me had bugs crawling on the wall and the night stand. The second night they moved me to a bug free room. The internet is so slow it is a waste of time. Nothing about the place felt clean.

The first room they but me had bugs crawling on the wall and the night stand. The second night they moved me to a bug free room. The internet is so slow it is a waste of time. Nothing about the place felt clean.

ThI location is good because it’s right across save mart. However, the hotel would benefit from working on its exterior and also updating some stuff in rooms. For one night, it was fine.

ThI location is good because it’s right across save mart. However, the hotel would benefit from working on its exterior and also updating some stuff in rooms. For one night, it was fine.

The lady checking guests in was not the friendliest. She was not very inviting. The room was clean. The walls must be very thin because at 3 in the morning we could hear the people’s conversation next door like if they were in the room with us.

The lady checking guests in was not the friendliest. She was not very inviting. The room was clean. The walls must be very thin because at 3 in the morning we could hear the people’s conversation next door like if they were in the room with us.

There were a few ants in the bathroom, but otherwise, the room was clean.

There were a few ants in the bathroom, but otherwise, the room was clean.

Very bare bones room. Bed uncomfortable and hard. BUT the pillows were the worst pillows ever. Pillows were hard as a rock. Fan in bathroom filthy.

Very bare bones room. Bed uncomfortable and hard. BUT the pillows were the worst pillows ever. Pillows were hard as a rock. Fan in bathroom filthy.

Location is across university, so a lot of people walking around . Lots of restaurants near area

Location is across university, so a lot of people walking around . Lots of restaurants near area

I have stayed here previously.My only complaint would still be the front desk attitude which is not gracious or even friendly. This has been every time I've come here despite who is waiting on me. I like the convenient location and it's cleanliness. Starbucks is right next door as is restaurants, a liquor store, ATM and bus stop at curb. The rooms are always immaculate. The bath towels are luxurious. The sheets are so soft and that's a huge plus with sensitive skin. The bed, the mattress is so comfortable it must be gel. The oversized pillows are squeezable and just the perfect amount of firm. The shower is beautifully tiled but, can be slippery so, if you have a balance issue please note that currently there is no handicap rack to hold on to. There is a small frig n microwave in this room but the other room I was in previously had a beautiful full size red vintage model and the room was tastefully decorated. This room is the same rdless, this is a pleasant place to stay. The prices do fluctuate however on a daily basis.price but is simply decorated. It seems the east side of this motel has more action going on. In the back and upstairs I hardly heard anything. Rega

I have stayed here previously.My only complaint would still be the front desk attitude which is not gracious or even friendly. This has been every time I've come here despite who is waiting on me. I like the convenient location and it's cleanliness. Starbucks is right next door as is restaurants, a liquor store, ATM and bus stop at curb. The rooms are always immaculate. The bath towels are luxurious. The sheets are so soft and that's a huge plus with sensitive skin. The bed, the mattress is so comfortable it must be gel. The oversized pillows are squeezable and just the perfect amount of firm. The shower is beautifully tiled but, can be slippery so, if you have a balance issue please note that currently there is no handicap rack to hold on to. There is a small frig n microwave in this room but the other room I was in previously had a beautiful full size red vintage model and the room was tastefully decorated. This room is the same rdless, this is a pleasant place to stay. The prices do fluctuate however on a daily basis.price but is simply decorated. It seems the east side of this motel has more action going on. In the back and upstairs I hardly heard anything. Rega

Clean, good area.

Clean, good area.

no good

no good

it was inexpensive so we got what we paid for

it was inexpensive so we got what we paid for

However don't expect much from their Wifi. I tried connecting to both options and could not get internet from either.

However don't expect much from their Wifi. I tried connecting to both options and could not get internet from either.

Thank you.

Thank you.

I will be back

I will be back

The shower room doesn't even have something to hang a towel. No place to hang clothes.

The shower room doesn't even have something to hang a towel. No place to hang clothes.

Quite and safe

Quite and safe

Flors where nasty they don’t mop at all

Flors where nasty they don’t mop at all

Overall good for the price.

Overall good for the price.

There was no iron or blow dryer. Mattress was just on top of a board so it slid all over the place. Tv was crooked on the wall and it smelled like smoke even though it said mom smoking.

There was no iron or blow dryer. Mattress was just on top of a board so it slid all over the place. Tv was crooked on the wall and it smelled like smoke even though it said mom smoking.

Roaches, charged more then what was that ld extra hidden fees

Roaches, charged more then what was that ld extra hidden fees

I felt safe and it was quiet.very nice staff quite helpful

I felt safe and it was quiet.very nice staff quite helpful

Looks like they are trying to improve the property. But rooms were odd with unmatching floors, a full size fridge that blocked the door. Still questionable people on the backside of the property.

Looks like they are trying to improve the property. But rooms were odd with unmatching floors, a full size fridge that blocked the door. Still questionable people on the backside of the property.

It was good

It was good

It was a pleasant experience.

It was a pleasant experience.

This hotel is very bare-bones, but for the price, you can’t beat it! If you just need a place to sleep, this is a place for you.

This hotel is very bare-bones, but for the price, you can’t beat it! If you just need a place to sleep, this is a place for you.

Room was clean and recently remodeled. Room did not have any strange odors. Nice refrigerator and microwave. Beds were comfortable. Outside lawn was pretty bad, but that didn’t bother us. Location is very good. Night security guard in the parking lot was good.

Room was clean and recently remodeled. Room did not have any strange odors. Nice refrigerator and microwave. Beds were comfortable. Outside lawn was pretty bad, but that didn’t bother us. Location is very good. Night security guard in the parking lot was good.

Very nice, peaceful, clean, great staff friendly and courteous.

Very nice, peaceful, clean, great staff friendly and courteous.

We were comfortable for the 4 days we stayed. The staff were very helpful and friendly. It’s not fancy but serviceable and good value.

na

Killed a cockroach in the shower.

Good value for my dollars

Appreciate the staff for quickly giving me a another room when I complained about the street noise. Overall, it is a reasonably good place to stay. Not fancy but clean. Enough space for parking. While it’s next to a major road, there isn’t a lot of people traffic.

The staff was very friendly

The only positive thing I can truly say that it was convenient for the save mart center. They had absolutely no toiletries, had to go ask for everything at the front desk. The staff aside from the cleaning lady were mean.

Needs better customer service! And enforce rules after certain hours of the day! There were a lot of people up and down the stairs & lots of noise upstairs until 2ish AM. Horrible night, did not get a good night's rest. Disappointed because rules were told at check in and we signed agreeing to those rules but yet others did not obey them. I highly suggest enforcing the rules & security personnel to ensure that parties and people are under control.

Cocroaches,very noisy place.

Photos show pool/hottub both broke for awhile.

great hotel for concerts next door at the savemart center, rooms are ok nothing fancy (could use some fixing and updating) pool was closed still because of covid! ok for the price

Cuarto no muy limpio refrigerador sucio piso sucio

Service ok, mais quand la réception apres 9h pm est derrière des vitres par balles et envoie les agents de sécurité pour te porter des serviettes, ça ne nous donne pas un sentiment de sécurité. Les chambres ok, mais il tourne les coins ronds pour le menage. Les agents de sécurités doivent demander aux filles de joie d’aller plus loin…

Dirty, mean unprofessional employees

Pool and hottuv not working. Clean and updated, but verynpoor workmanship. Staff helpful

The first room that we had smelled like urine. Just overwhelmed by the smell as soon as we walked in. They were nice enough to switch rooms but the second room was not clean and found hair and shower was dirty.

Noisy, dirty beds

I was hopeful by the reviews, but the room was dirty and had roaches. The front desk staff was very nice which was the only nice thing about the hotel.

Our room was dirty. The floors were dirty, the shower drain was filthy.

Friendly staff grwat manger im so happy with tge staff helpfull