La Quinta Inn by Wyndham Fresno Yosemite

That the tvs volume wouldn’t work

It had breakfast with waffles. Parking was free. It was very close to a grocery store. The microwave and fridge both worked. The door to my room did not close completely and had clearly been broken before and poorly repaired. The tub didn’t drain much at all. The water tasted bad. The only working ice machine was located on the complete other side of the hotel. The apple juice and orange juice machines didn’t work at breakfast.

Late arrival and was given an occupied room. I had to go two times to the lobby until the occupant called. Second try, the door to the room was open. Third try I was downgraded to only one bed, first floor with a broken window taped together. The room had trash from previous guest inside. I also saw two or three non—guests wondering the area. I should request a full refund!

The hotel was nothing like they advertised. Locked gates around the whole property, female workers going up to vehicles all hrs of the night, leaving with them and returning. Our room was on an inside corridor that was exposed to a significant amount of foot traffic in and out of rooms by guest and people not staying there. The room itself was dirty and locked windows without the ability to get fresh air. A dark red or brown stains on the bathroom door and wall. Appeared to be a blood color. Homeless man parked in a torn apart RV in the back parking lot that was causing a seen in the lobby over breakfast. It was just a bad experience of the hotel. The workers were very nice and the only good part of the stay.

Close to work scheduled Property was good

Staff was great very Respectfull. Food was delicious. Coffee all day. Nothing

I booked this room for my parents to help spend time with my son who is a CRMC Fresno. There are alot of random people and homeless in the area. Someone tried to break into their room late on a Friday night. And again at 3am in the morning someone came banging on the door. My mom was so scared she left the following morning and didn't use the whole 2 nights I booked. When they tried to get there stuff out of the room after complaining to management it took them 2 times walking back and forth to get the key to work on the door. The help was horrible, and I would not recommend this place to anyone, and would be cautious on what you keep in your room and your car.

Staff was very helpful.

Great customer service

Very good

Good

We arrived around 11ish pm that night. The front desk lady was not helpful and very rude. We reserved the room like two months ahead of time for funeral home visit. When we got there, the front desk lady said she has no room for us. Only room available for two beds is one with the broken fire alarm and one with king bed. I asking her if they overbooked us since our reservation was two months ago for two room with two beds. She said she doesn't know, she clocked in her shift and already been crazy to her. She told us that either we take the room and try to fix the alarm ourselves or no room. We have no choice but to stay the night because have no where to go to since it's almost might night plus this is our first time there and we don't know the areas well. We ended up check out the next morning because the alarm beeping all night and my room was smell cigarettes from the neighbors. I have always been good customer with this hotel, but this one has been one of the most bad experiences.

Good

Pleasant

Need it is necessary to make repairs in all rooms. everything is very old and the price is too high

Staff, parking and location from freeway were ok. The room was not very clean, a piece of gum was stuck on the lamp at bed site and the bathroom had a high number of hair in the tub and on the floor - the breakfast was not very inviting

Nice stay. Older hotel.

Good breakfast

Unfortunately, I was very disappointed in our stay. I could smell smoke in my room, even though it was smoke from outside. The bathtub looked dirty. And the TV didn’t work. When I brought it up, he tried to tell me how to fix it, but that did not work. When I went down again, they basically shrugged their shoulders, and I was forced to try to fix it myself. Two other people were also complaining about the TV. The fitness center was just a treadmill and a multiple workout station. Unfortunately the workout station had a broken cable with no signs saying not to use it. This could’ve easily been a hazard, waiting to happen. Also, I reserved my room weeks ago and when I tried to check in, they could not find my room and told me they weren’t sure they had one. Unfortunately, the service was very slow and check-in took almost 15 minutes. I have stayed at La Quinta Inn before, but I will not stay at this one ever again

The only thing we enjoyed was the pool! Cockroaches as big as quarters. Didn’t get a new room till the second night ….. the tv did not work, we could not hook up our Xbox, half the outlets didn’t work. The radio was broken and the phone in the room didn’t work. No help from anyone!!!

Price The rooms were not up to bar and there were homeless individuals surrounding the property as well as one that was in the building. It was not safe for my athletes. It was so bad we checked out and went to another hotel.

The staff was great The first room was run down, air conditioner didn’t work, TV didn’t work, floors were dirty, and it had a lingering old smell, and dirty walls. The second room was similar, however, the air conditioner did work while the rest was the same. I would also like to mention the people who linger in Vehicles outside all day and night.

The problem was that we requested the room to be cleaned while we were out. Didn’t happen. Ok, we’re grassing to dinner. Please clean the room. Didn’t happen. Ok, please get housekeeping to come up. Didn’t happen. Ok, find them. Good. Still didn’t happen Ok, let’s change the room. Fine - until they assigned the new room to someone else! They banged and yelled, and went away when I called the desk. Not a good experience.

I would not recommend this hotel front desk. People are rude. The rooms are not that clean. The property is filthy. I did an early check-in and got to my room and there was no light in my bathroom area. I had to wait 45 minutes to get a lightbulb replaced. I’ll never stay here again.

Bad

Lots of noise staff was rude and not helpful at all. I had to call the staff to request the neighbors keep down the noise and the neighbors seemed to be upset with me

First thought walking into the room was that it looked decent. Beds looked clean. First thing we noticed was there was no ventilation on the bathroom. Then we noticed there was signs of mold in the bathroom vent. The walls in the bathroom was also dirty. My kids pointed on dirty walls in the room too. Do not take off your shoes or socks, floors may have carpet but feel sticky!

First thought walking into the room was that it looked decent. Beds looked clean. First thing we noticed was there was no ventilation on the bathroom. Then we noticed there was signs of mold in the bathroom vent. The walls in the bathroom was also dirty. My kids pointed on dirty walls in the room too. Do not take off your shoes or socks, floors may have carpet but feel sticky!

I like the fact that the Hotel was walking distance to and from the train station. What I didn't like was being told one thing to extend my stay over the phone and then a half an hour later told that the representative over the phone was not telling me the correct information and having to find emergency shelter because of it. The person at the front desk was unapologetic in her delivery and the entire trip to Fresno was a disaster thereafter. I don't know who's job it is to train the people on the phone or in charge of the people physically there at the hotel but both areas should be examined and focused on. There should be no discrepencies between associates within the main frame of the hotel and further if there happens to be an issue, the person who is in charge of letting the guests know that bad news is on the horizon, they should have a tone and graciousness about them because giving someone notice that what they were told was wrong, and that they will have to leave the room immediately, is devistatingly so wrong I will never stay at that hotel again. And it will be a long time before I can send anyone I know to that hotel, as a reference , I don't care how close it is to the train station. It was totally unacceptable and I hope there is some major training happening soon.

I like the fact that the Hotel was walking distance to and from the train station. What I didn't like was being told one thing to extend my stay over the phone and then a half an hour later told that the representative over the phone was not telling me the correct information and having to find emergency shelter because of it. The person at the front desk was unapologetic in her delivery and the entire trip to Fresno was a disaster thereafter. I don't know who's job it is to train the people on the phone or in charge of the people physically there at the hotel but both areas should be examined and focused on. There should be no discrepencies between associates within the main frame of the hotel and further if there happens to be an issue, the person who is in charge of letting the guests know that bad news is on the horizon, they should have a tone and graciousness about them because giving someone notice that what they were told was wrong, and that they will have to leave the room immediately, is devistatingly so wrong I will never stay at that hotel again. And it will be a long time before I can send anyone I know to that hotel, as a reference , I don't care how close it is to the train station. It was totally unacceptable and I hope there is some major training happening soon.

Exceptional

Hotel is mediocre at best. TV controller was busted. Property was littered with trash. Bugs in the bathroom. Breakfast was a joke. No decaf disc eggs, dog liked the sausage. No way to charge a phone. Would not recommend!!

Exceptional

Bad

Bad

We do not even spend the night in the room. The hotel pretty poor condition. I don’t recommend this hotel.

Poor

Place us beat up, need maintenance and remodeling.

Poor

Didn’t eat breakfast there. There was someone sleeping in the hall.

Excellent breakfast. Night staff for 9 pm checkin were especially helpful.

Everything was good

COCKROACHES!!! babies everywhere.

Very poor

Pleasant

I was in Fresno on business and had a decent comfortable stay in this location. The area was a little run down, but the property was well lit and easy to find.

Parking was good. Food was ok

Veery friendly staff

Veery friendly staff

Good quality staff. Short wait time. Easy payment and reservation system. The tv remote did not work, only one channel was available.

Passable

Had to go up stairs to ice machine because a few of the ground machines was not working and I'm handicap .no elevators was working.

Good

Everything

It was nice Everything

room was clean and staff were nice plenty of parking spaces.

Nothing The room Was dirty. The bed spread was stained it looked like it hadn’t been changed in a long time. The sheets were yellow and stained. The headboards were dusty, the room felt stuffy, it was horrible for the listed price.

Nothing The room Was dirty. The bed spread was stained it looked like it hadn’t been changed in a long time. The sheets were yellow and stained. The headboards were dusty, the room felt stuffy, it was horrible for the listed price.

Location Walls were dirty, tub has mold spots, smells like cigarettes, door looked like it had been kicked in.

Walls were dirty, tub has mold spots, smells like cigarettes, door looked like it had been kicked in.

No freezer in room and tv control not working, gotta go to change it a few times

Great price, close to venue, and have good breakfast

Close to the location of the event I was attending My room was in disrepair. Also the ice machine by my room wasn’t working

It was alright as far as hotels go. The property was run down and there were some unhoused folks yelling at 2 am. The bed was decent. Decent shower presuo

The breakfast the next morning was also underwhelming. The quality didn’t meet expectations, and to make matters worse, I actually found sand in the potatoes, which was quite unpleasant. Overall, the experience did not justify the stay, and I would not recommend this hotel unless improvements are made.

Accessible clean and comfortable with good breakfast and helpful staff External stairwells

Close to the location of the event I was attending My room was in disrepair. Also the ice machine by my room wasn’t working

Superb

Yes

Yes great overall

Everything was nice and clean! There was nothing to not like

Exceptional

Everything was nice and clean! There was nothing to not like

Breakfast was good, location is ok. Hotel nightmare I couldn’t get out of. Belongings got locked inside the room from 11pm till 4pm the next day. No maintenance, no management to be found and nonstop lie to us. Management refused to answer their phone or talk to us. Made us missed our event that we came to Fresno for. Had to call corporate and the cops for them to get me some real help. I just hope I can get my money back now.

Breakfast was good, location is ok. Hotel nightmare I couldn’t get out of. Belongings got locked inside the room from 11pm till 4pm the next day. No maintenance, no management to be found and nonstop lie to us. Management refused to answer their phone or talk to us. Made us missed our event that we came to Fresno for. Had to call corporate and the cops for them to get me some real help. I just hope I can get my money back now.

Exceptional

I would not recommend. Outdated, stained towels and bedding. Staff support can improve. No maintenance support on premises. Won’t be staying there ever again.

After a long day of driving, we were met with a room door that barely functioned. The handle had to be jiggled and turned several times before it would open/close (not to mention the key card worked about 50% of the time). The toiled ran and I had to open the tank and help it along, and there were no bath towels. Luckily though, we had 4 trash cans.

Close to the hospital, friendly staff, clean room. Comfortable bed.

First time my family and I stayed here. And it’s a bit rundown. It’s was clean enough if that makes sense. And a place to sleep for the night. Would I go back probably not. The only good thing really I can say was the staff was nice.

We just needed a place to sleep but it didnt even have a working tv remote. I tried calling front desk 3x and no response. If i hadnt already showered and it being late, i would have gone to the front desk. When i checked out the next morning, i told the front desk and all she said was, "i must have been busy last night." Very unsatisfied.

Staff at the hotel were nice and patience with the process.

Superb

I had to stay there because I had a family member across the way at the hospital. Do not recommend at all.

Exceptional

Exceptional

Services were awesome overall 🙏

rooms were clean Most of outlets in the room not working. I was at the lobby for breakfast at 8:30am and no more eggs.

Most of outlets in the room not working. I was at the lobby for breakfast at 8:30am and no more eggs.

The staff was friendly and helpful The room was poor. Stains on bedding, carpet felt dirty, exhaust fan in bathroom did not work, visible sweat lines on bathroom walls, mini fridge was dirty, beds were smaller, dust clumps on ceiling, lamps were the only lighting and made the TV glitch when you turned them on or off, no screen on the windows, a non working thermostat in room

I really like this location for when i visit Fresno The shower fixture was loose, and breakfast service gets uncomfortably hot when crowded

It was near to our venue location for our event. Our room smells fresh, clean and bed is comfortable. Rooms are not soundproof, we can hear all the noise from different directions, rooms are not so much secured when you open the door parking lot right away, I didn’t expect that.

.

THE ROOMS PHONE CHARGER WAS BROKE NOT ENOUGH TOWELS. THE TUB HAD MOLD. OLD FURNITURE

Nice staff Pretty run down compared to other La Quinta’s I’ve stayed at

My shower was a little small. And toiletwas. Running most of the night

The breakfast was adequate. The staff was nice. One of the lamps didn't work. The TV volume did not adjust. It was the TV and not the remote. The room photos on website do not match the actual room I stayed in..

Parking was easy & secure. The staff was very friendly. I can't remember the name of the guy who checkede in, he was super friendly and so helpful.

At one point, we were unable to open the door, which felt both frustrating and unsafe. On top of that, there were intoxicated guests running around the hotel with beers, creating a chaotic and uncomfortable environment. Overall, the lack of cleanliness, poor maintenance, and absence of staff support made this stay unacceptable. I would not recommend this hotel to anyone.

The bedroom was clean, the sheets were clean, the bed was comfortable, the bathroom was clean The wifi was not very strong There were gates all around the property which made us feel as if we were in an "unsafe" area. ALSO, and the worst part was that there was a GIANT roach in the cup of coffee we got from the decaf "urn". Needless to say that was a HUGE turn-off. AND part of what anyone can control was that the nearby clientele were loud and vulgar.

Everything Very good

Rooms are clean the property management N/a

Mi esposo se quedó ahí por trabajo y dijo que estuvo todo bien

Wandering homeless in the parking lot. Overheard conversation of car broken into despite facility having cameras on property.

The rooms are not cleaned and there’s mold in the walls bathrooms, shower head was pink and black sick . And dust on top of headboard bed and when you walk in lobby where the front desk is the smell of cigarettes is horrible . I will not visit this location again and will never referred entone

Yes everything is good.

Staff was friendly and quick to fix the thermostat that wasn’t working in our room.

Clean room beds are hard and stiff

The rooms were disgusting. The first room we were in. We had to switch rooms because nothing was working at all the Phone the wi-Fi nothing so we switched to the second room and it was disgusting as well but everything worked it was dog food, and dog hairs everywhere it’s like a dog hotel. There’s dogs in every room people walking their dogs all around the hotel and I’m talking about huge dogs not little dogs and a lot of them. People had 2 or 3 dogs and under the bed was disgusting like nobody had mopped in months I pushed the bed to the side to find my ring and it was so dirty.

Very nice and clean. We enjoyed the breakfast and is really nice and quiet area.

Great location and quit area too.

Homeless

We found bed bugs!

The property itself was also in poor condition. The exterior looked dirty and run down. It’s a three story building and none of the elevators were working. We walked around the property trying to find one that worked and even found a transient person sleeping in one of the stairwells, which was concerning. Once we finally made it to our rooms, things didn’t improve. The rooms smelled strongly like over-washed carpets, and the carpets clearly weren’t very clean my kids’ white socks turned filthy just from walking on them. One room had a mini fridge while the other had no fridge at all. The walls are extremely thin. I could clearly hear our neighbor singing in the shower, and there was constant noise from the parking lot throughout the night. The only positive is that it’s close to downtown, but that’s about it. If you’re coming for the wrestling tournament, just be aware that this motel is pretty rough and there’s nothing particularly nice about it.

It was close to where I needed to be

The staff was nice and the breakfast buffet was good.

My brief stay was good

Cleanliness !

Cleanliness !

Ok, condition.

Ok, condition.

The area is getting worse and room conditions are deteriorating.

The area is getting worse and room conditions are deteriorating.

the staff was courteous, the room was clean

the staff was courteous, the room was clean

Star was super helpful and nice.

Star was super helpful and nice.

Room was in back where large trucks ran Client upstairs was banging the bed at 3 am then the door slammed but i I appreciate the desk person finding a first floor room.

Room was in back where large trucks ran Client upstairs was banging the bed at 3 am then the door slammed but i I appreciate the desk person finding a first floor room.

Staff is very kind and hotel is near downtown Fresno!

Staff is very kind and hotel is near downtown Fresno!

The remote did not work.

The remote did not work.

Staff were friendly and helpful. Management needs to be on top of all “fix it tickets “ Overheard other guest say their room wouldn’t lock, others that the bathroom fan wouldn’t turn on.

Staff were friendly and helpful. Management needs to be on top of all “fix it tickets “ Overheard other guest say their room wouldn’t lock, others that the bathroom fan wouldn’t turn on.

Nice location with Amtrak station nearby.

Nice location with Amtrak station nearby.

It felt like I was sleeping on dirty sheets.

It felt like I was sleeping on dirty sheets.

Staff was nice. The room was clean. Restroom was outdated, it had stains on the tub and ceiling.

Staff was nice. The room was clean. Restroom was outdated, it had stains on the tub and ceiling.

I didn’t stay for breakfast I left before it started, the room is okay it wasn’t too bad because I’ve seen some worse. The AC didn’t get cold at all had it on the whole time and room did not cool down, shower was stained and honestly it needs a major repair as far as sockets. Our remote was broke the power button was broken off

I didn’t stay for breakfast I left before it started, the room is okay it wasn’t too bad because I’ve seen some worse. The AC didn’t get cold at all had it on the whole time and room did not cool down, shower was stained and honestly it needs a major repair as far as sockets. Our remote was broke the power button was broken off

Also no mini fridge in the room?! In alllll my years staying at hotel rooms I have never stayed at a place without a fridge. So very disappointed and will never book a room here again.

Also no mini fridge in the room?! In alllll my years staying at hotel rooms I have never stayed at a place without a fridge. So very disappointed and will never book a room here again.

The room was dirty, no microwave or fridge, and the bathtub was very dirty with cigarette burns in a non smoking room. Also was not happy that we paid for the room in full and then when checked in online the disclosure said that there will be a small fee. No where did it say it was going to be a $100 deposit. So i was really shocked when my card was charged that was not in my budget. Neddless to say we will not be staying at that hotel ever again.

The room was dirty, no microwave or fridge, and the bathtub was very dirty with cigarette burns in a non smoking room. Also was not happy that we paid for the room in full and then when checked in online the disclosure said that there will be a small fee. No where did it say it was going to be a $100 deposit. So i was really shocked when my card was charged that was not in my budget. Neddless to say we will not be staying at that hotel ever again.

Large stains on curtains/sheets/mattress. Floors and walls were dirty. Elevator shakes in an unusual manner. Sheets are rough/peeling. Pillows are small12 inch squares. Could feel springs of mattress. Staff were friendly.

Large stains on curtains/sheets/mattress. Floors and walls were dirty. Elevator shakes in an unusual manner. Sheets are rough/peeling. Pillows are small12 inch squares. Could feel springs of mattress. Staff were friendly.

You get what you paid for is all i got to say

You get what you paid for is all i got to say

The blanket not clean

The blanket not clean

Very nice place. Rooms very clean. Staff courteous and friendly. Close to freeways. We have stayed there several occasions and will continue to stay whenever We go or pass by Fresno CA. 100% recommended.

Very nice place. Rooms very clean. Staff courteous and friendly. Close to freeways. We have stayed there several occasions and will continue to stay whenever We go or pass by Fresno CA. 100% recommended.

It’d be a plus if there was microwave and fridge.

It’d be a plus if there was microwave and fridge.

Friendly staff

Friendly staff

To start the parking lot was sketchy, then when we got to our room, we noticed our window was broken! There was clear tape placed over it, mind you this wasn’t a small crack in the window. Staff gave us another room with no problem. The following room was ok but it had a funky smell to it. The outside smelled awful like dog pee & there was poo one room over. This is very much the first and last time I stay here.

To start the parking lot was sketchy, then when we got to our room, we noticed our window was broken! There was clear tape placed over it, mind you this wasn’t a small crack in the window. Staff gave us another room with no problem. The following room was ok but it had a funky smell to it. The outside smelled awful like dog pee & there was poo one room over. This is very much the first and last time I stay here.

Great

Great

Great customer service

Great customer service

Great stay

Great stay

No the breakfast was not fresh. Rooms were clean and it was quiet

No the breakfast was not fresh. Rooms were clean and it was quiet

Room very cleam 5 stars

Room very cleam 5 stars

The hotel lost power and I had to get a hotel somewhere else.

The hotel lost power and I had to get a hotel somewhere else.

Enjoyed my stay.

Enjoyed my stay.

Always a good stay easy check in friendly staff and quiet! Food tracks next door and around the corner easy access to and from the free way truck parking across the street is awesome to

Always a good stay easy check in friendly staff and quiet! Food tracks next door and around the corner easy access to and from the free way truck parking across the street is awesome to

Room had a strong smell of bleach, and hallways smelled like cigarette smoke. Had to wait about 70 minutes to check in, my room key did not open the hallway or the room itself. The hallway door was never fixed.

Room had a strong smell of bleach, and hallways smelled like cigarette smoke. Had to wait about 70 minutes to check in, my room key did not open the hallway or the room itself. The hallway door was never fixed.

We arrived late but had a fast check in. The beds were a bit uncomfortable but still able to sleep in. It was an older hotel so wasn’t expecting too much, but was glad there was a good selection for breakfast

We arrived late but had a fast check in. The beds were a bit uncomfortable but still able to sleep in. It was an older hotel so wasn’t expecting too much, but was glad there was a good selection for breakfast

Excellent location, nice staff, clean and great breakfast

Excellent location, nice staff, clean and great breakfast

My reservation was cancelled before I was able to check in. At the time I booked I was quoted $439, but received a notification that my total was $949, huge price difference. I was not able to check in by 3pm because I flew in from LAX and had to drive. I was not notified that my room would be canceled if I did not check in by a certain time.

My reservation was cancelled before I was able to check in. At the time I booked I was quoted $439, but received a notification that my total was $949, huge price difference. I was not able to check in by 3pm because I flew in from LAX and had to drive. I was not notified that my room would be canceled if I did not check in by a certain time.

Patches on door from a punch or kick not sure Not super clean but not terrible. Homeless guy in lobby while I was checking in Pretty sure motel takes “vouche” like every other motel everywhere

Patches on door from a punch or kick not sure Not super clean but not terrible. Homeless guy in lobby while I was checking in Pretty sure motel takes “vouche” like every other motel everywhere

Yes

Yes

The rooms are clean

The rooms are clean

Heya there was black mold in the bathroom ceiling. The front door did not shut all the way unless it was deadbolted.

Heya there was black mold in the bathroom ceiling. The front door did not shut all the way unless it was deadbolted.

Bathroom door nor working good. Breakfast. Orange Juice machine not working. Hotel personal very good

Bathroom door nor working good. Breakfast. Orange Juice machine not working. Hotel personal very good

The breakfast was good. The room nice and clean. Staff was friendly and helpful

The breakfast was good. The room nice and clean. Staff was friendly and helpful

I liked that the room we stayed in was big. Parking was great. The only thing I would say is there should be more sugar for the coffee in the room as we did not have any and the lobby wasn't open so I had to go to Starbucks down the street for coffee that's the only complaint. Easy check in.

I liked that the room we stayed in was big. Parking was great. The only thing I would say is there should be more sugar for the coffee in the room as we did not have any and the lobby wasn't open so I had to go to Starbucks down the street for coffee that's the only complaint. Easy check in.

amazing front desk staff, even though my flights were delayed one after another and I arrive super late. They had a room ready for me. The front desk understood my situation thank you.

amazing front desk staff, even though my flights were delayed one after another and I arrive super late. They had a room ready for me. The front desk understood my situation thank you.

We use this hotel as a pit stop on our way to Yosemite. It did the job for a stayover. I wouldn't use this hotel for anything else

We use this hotel as a pit stop on our way to Yosemite. It did the job for a stayover. I wouldn't use this hotel for anything else

Awesome staff. Incredibly nice and helpful. Clean room

Awesome staff. Incredibly nice and helpful. Clean room

Surrounding area not safe

Surrounding area not safe

The room was dirty. Some staff members weren’t as helpful.

The room was dirty. Some staff members weren’t as helpful.

I arrived to the hotel and headed to the room while taking a shower the knob for hot water was leaking so bad and the shower head was really rough on the body. The tv kept pausing and unpausing out of no where. We were offered to switch rooms but decided not to take the offer due to arriving after a 33 hour drive. No one really wanted to move after being so tired. The next day the toilet wouldn’t even flush so I went to the front desk and they decided to switch my room and said they would compensate 50% off my first night and upgraded my room which I didnt ask for that and I never got my 50% off. The breakfast was limited and everyday the same thing was being served. The hotel itself is terrible and never will be staying here again. If you book a room at this hotel you’ll definitely regret it.

I arrived to the hotel and headed to the room while taking a shower the knob for hot water was leaking so bad and the shower head was really rough on the body. The tv kept pausing and unpausing out of no where. We were offered to switch rooms but decided not to take the offer due to arriving after a 33 hour drive. No one really wanted to move after being so tired. The next day the toilet wouldn’t even flush so I went to the front desk and they decided to switch my room and said they would compensate 50% off my first night and upgraded my room which I didnt ask for that and I never got my 50% off. The breakfast was limited and everyday the same thing was being served. The hotel itself is terrible and never will be staying here again. If you book a room at this hotel you’ll definitely regret it.

Clean rooms nice people

Clean rooms nice people

Hotel grounds and rooms were very dirty. Staff at the desk was very rude and unhelpful.. I’ll never stay there again.

Hotel grounds and rooms were very dirty. Staff at the desk was very rude and unhelpful.. I’ll never stay there again.

Didn’t get a chance to eat the breakfast. 1st day stay tv in room couldn’t hear at , a staff arrived at my room with 4 other remote control and no luck to raise the volume, 2nd stay maintenance arrived at room and reprogrammed the remote so I can finally hear the tv

Didn’t get a chance to eat the breakfast. 1st day stay tv in room couldn’t hear at , a staff arrived at my room with 4 other remote control and no luck to raise the volume, 2nd stay maintenance arrived at room and reprogrammed the remote so I can finally hear the tv

Nice

Nice

Front desk check in easy and quick with pleasant staff. No issues with safety. Room clean. Pillows sucked- bring your own.

Front desk check in easy and quick with pleasant staff. No issues with safety. Room clean. Pillows sucked- bring your own.

The minuses were that the room was dark. A dark purple wall and no overhead lighting. The ironing board was broken. The Netflix app on the tv gave only error messages and a call to the front desk

The minuses were that the room was dark. A dark purple wall and no overhead lighting. The ironing board was broken. The Netflix app on the tv gave only error messages and a call to the front desk

Place was quiet and the staff was super nice . But the room was terrible , the entire floor was super wet for some reason and it smelt really musty in the place

Place was quiet and the staff was super nice . But the room was terrible , the entire floor was super wet for some reason and it smelt really musty in the place

Only problem is that my room key kept not working I went to the office to get it fixed 4 times during a 3 day stay.

Only problem is that my room key kept not working I went to the office to get it fixed 4 times during a 3 day stay.

The good: I didn’t die and I didn’t get robbed. free breakfast, and friendly staff. The summary: if you’re absolutely on a budget I’d sleep in the car. Not worth the risk and you can eat breakfast anywhere.

The good: I didn’t die and I didn’t get robbed. free breakfast, and friendly staff. The summary: if you’re absolutely on a budget I’d sleep in the car. Not worth the risk and you can eat breakfast anywhere.

Looks can be deceiving. I walked in my room feeling good and then noticed the dirty bathtub and hair on toilet. I had clorox wipes so I did my thang then went to the bed and noticed the cheap bedding, I slightly sunk into the bed, so I slept on other bed since I got me a double just incase the came up lol, they have cheap pillows as well. I wanted to clean everything before I touched it once I noticed the dirt. Seemed like someone was in there before i checked in which was rather late but still it was someones shoe prints in the tub that made me feel that way. I expected better from here since I did book it last minute and reviews smeed well, but I just needed a nights rest and I got exactly that. I missed the breakfast but when checking out it looked like a good amount of people. They all smeed to be enjoying it. I even noticed the wffle maker. Customer Service was well. Noticed the gym on sight too, didnt get to mess round but still smeed like a nice work out if did. Directly next to the Hotel is a IHOP in the next parking lot ♡.

Looks can be deceiving. I walked in my room feeling good and then noticed the dirty bathtub and hair on toilet. I had clorox wipes so I did my thang then went to the bed and noticed the cheap bedding, I slightly sunk into the bed, so I slept on other bed since I got me a double just incase the came up lol, they have cheap pillows as well. I wanted to clean everything before I touched it once I noticed the dirt. Seemed like someone was in there before i checked in which was rather late but still it was someones shoe prints in the tub that made me feel that way. I expected better from here since I did book it last minute and reviews smeed well, but I just needed a nights rest and I got exactly that. I missed the breakfast but when checking out it looked like a good amount of people. They all smeed to be enjoying it. I even noticed the wffle maker. Customer Service was well. Noticed the gym on sight too, didnt get to mess round but still smeed like a nice work out if did. Directly next to the Hotel is a IHOP in the next parking lot ♡.

Nice place

Nice place

I asked if I was double charged couldn’t find my room

I asked if I was double charged couldn’t find my room

The room and location were great for the price.

The room and location were great for the price.

Expected that a deluxe roof it would be cleaner and the beds would be queen

Expected that a deluxe roof it would be cleaner and the beds would be queen

The room was so dirty I had to stay the night somewhere else. There were left behind items from the previous guest. No towels in the bathroom. countless things broken in the room. Including the remote for the TV and the telephone. The exterior of the property is just as bad.

Front desk last was less than helpful or nice. Didn’t put all my nights on my key card so after a long day at work I’d have to walk to the office to wait for her to show up and add the nights I already paid for. Pretty frustrating

While checking in to this hotel the lady at the front desk was rude to customers. I asked for a luggage cart amd she told me the only 1 they have was broken. She was also taking personal phone calls while helping customers. The room looks dated and beat up. Shower needs to be updated with new fixtures and there were no bath towels in the room. Next time ill pay 70$ more and just stay at a holiday inn. Wont be staying here again.

The staff and room was great. Easy to find, lots of homeless hanging near though. No easy access to ice except on the second floor far building. Breakfast had runny eggs. Not a good choice for us seniors.

We have stayed here 2 times and we love it. The staff are so friendly and helpful.

No TV Remote Control in the room, Staff could not provide one. Poor quality breakfast, below normal items at similar motels.

First the picture of the room on the site and the actual room are night and day. Very old dirty stained. Mattress had no protective cover. Very old fixtures and a low toilet. The outside areas were filthy and very unkept. Lots of homeless wandering around. We were very disappointed since it is a Wyndham property.

Older hotel, but it was clean. Staff was friendly and efficient. Breakfast was a treat.

this is not a 3 stars hotel it can be a 1 star hotel

Bathroom was dirty , staff was not professional, allowed hotel parties at 3 am and wouldn’t address it . Key kept not working had to go back to office after one use to have them give a new key.

I was glad the extra security with security feature needed a key to close to the room

There was a random guy who knocked on our door to ask for money we were on the second floor. I let lobby know but they never walk around or looked for this guys it made it real uncomfortable to leave our room

Toilet doesn’t flush properly, sheet with blood stain, safety lock on main door from inside it is not possible close/to lock/, dirty, switcher on wall lamp doesn’t work.

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I mean i guess u get what u pay for?? Only thing was good was their staff and breakfast. But the property they should really consider fixing and cleaning it!

Everything was good no problems good service .

Rooms were spacious and clean.

Not per friendly

The cleanliness was a concern. Stains on the carpet, tub, sheets, mattress, ceiling along with little mystery hairs. The staff at check in was not helpful. Upon arrival we had to wait outside for 10 mins for her to come and assist us, the keys didn’t work as the door was “dead”. It was just a hot mess, if it wasn’t so close to the hospital and out r loved one was let there I won’t not have stayed at all.

There was a space for me to park my cargo van, the receptionist was professional and friendly, the room smelled and looked clean and the bathroom was clean. Can’t ask for more.

Good place to stay for work. I would not vacation here.

Quite

Good room

I really liked being able to check in early before we got to the property, which made our in-person check-in much quicker. Overall it was a nice place with just what we needed for a night's stay.

front desk is so rude, booked 3 rooms one time, we just requested to give all the three rooms at one place, that would help us ,to get closer all three families, but staff said it is not possible, we did not know that even if we book all three rooms by one time, still not get it at the same place ( that is acceptable if the hotel rules are like that), but response is so rude while answering/responding to my questions

Good job

Great

after a long day of travel I arrived at the hotel around 12:00am. After a unnecessary long check-in process, I was given a room that I had to drive to. fine. I got in, the AC was broken and the telephone did not work. I trekked back to the front desk. Given a new key and a new room in a different part of the hotel. This time, the key didn't work. It's now 1:15am, I go back to the front desk, given a new key to yet another room. Thankfully the key, the AC and the telephone worked. There was quite a bit of hair on the vanity in the bathroom, staining in the shower/bathtub and markings on the comforters. It was a inconvenient evening, grateful I only had to bare with it for the night. I do have to travel back to the area again - I will be avoiding this property.

Thank you again to Maritssa and the whole team for the great hospitality—I’ll definitely be back!

No complaints! Been here twice & both times have been perfect!

NOTHING!

Love the stay

Was horrible, dirty, nasty pee on the side of the toilet that looks like it has been there for probably over a month conditions of the whole hotel are running down to get ice was almost impossible. My car ended up peed and scratched the evening manager was rude.

The breakfast wasn’t good. We have to go out to buy for the kids . Other than that was okay

Very clean

Homeless people coming in for breakfast smelling of p*ss. However the manager was helpful moved us to a different room and gave us a free night.

Our stay was okay. It's just too noisy from outside and you could actually hear everything outside.

The receptionist said they would discount the room rate, but I have not received any notification, so I would like to request a refund for the room rate.

I got there after you charged me and they had no reservation for me. I had to get a room directly from them. Please refund me my money. I have paid twice.

Upon arrival we weren’t greeted with friendly staff. We killed a cockroach on the bathroom sink within 30 seconds of walking into room 105. We were unable to lock the room as there was a washer jammed into the deadbolt. We were transferred to another room, but made due for the night. Upon checkout we were not asked , “how was your stay” , or “thanks for staying with us”

I booked two rooms, for 4 days. The first day we arrived we noticed the tv remotes did not work. When we went to turn the lights on, the light blew out. We also had a lot of trouble with our keys to the room, each time we went to use to the key to get into the room, the key did not work. Which meant we now had to carry our 1 year old baby and 5 year old child back to the lobby so they can reset the key. It was very inconvenient. The front staff Maritza was understanding and stated she would refund us for our last night which was Sunday, due to us checking out Sunday morning because of the ongoing issues we were having.

Pool

The breakfast was great and the pool was nice and clean

Some of the lights don’t work but the breakfast is great. Mostly clean. Good for the price point. Perfect location for what I needed.

Floor was dirty. After walking around the hotel

It served it purpose, stain on carpet was there when we got there and the curtains smelled, breakfast was ok

I usually use this hotel every time. I just wish that when I had a issue to legitimately complain about they didn’t offer customer service

Not clean as it appears on site

They did not tell us they were charging $100.00 deposit and in our 5 day stay they only cleaned our room once. We had to file a complaint with corporate to get it cleaned once. We had to clean our bathroom. We reported this to the hotel over and over again. Also, the photos don’t represent the property. It’s in the process of updating but is alittle run down and on edge of downtown so there is a significant homeless population around the hotel.

Extremely Disappointing and Unsafe Stay – Would Not Recommend I had one of the worst hotel experiences during my recent stay at La Quinta by Wyndham in Fresno. When we arrived, the outside temperature was a scorching 105°F, and unfortunately, the air conditioner in our room was broken. The thermostat was flashing an error message, and the room was unbearably hot. I immediately reported the issue to the front desk, only to be told that the staff member was working alone and couldn’t do anything about it. I asked to be moved to a different room, but was told the hotel was fully booked. Interestingly, when I checked online at that exact moment, it showed there was still at least one room available. Despite multiple requests, no one came to fix the AC, and no alternate arrangements were offered. My children were so overheated they couldn’t sleep and even started throwing up due to the extreme heat. It was a miserable and frankly unsafe environment, and the lack of response from hotel staff made it all the worse. This was not just poor service—it was a total failure in guest care and basic hospitality. We have stayed at many hotels over the years and have never experienced anything like this. I do not recommend this location and hope management seriously reconsiders how they handle guest concerns, especially in high-temperature conditions.

STAFF WAS VERY HELPFULL AND RESPECTFULL. ROOMS WERE CLEAN AND SPACIOUS. NEIGHBORHOOD WAS QUIET.

Everything was great but the key card would choose to work when it wanted

More attention to the room’s cleanliness

We like the location. Easy access to town, and the mountains.

Good. Next to a catholic church. Breakfast was good

Comfortable and safe.

Can’t beat the price. However, toilets have super low flush power and takes tank 6-8 minutes to fill back up and NO bathroom fans or ventilation of any kind. No complimentary toiletries.

Not the best stay but the staff was very understanding and helpful. I would not come back to this location.

I was given a room with dirty walls and holes in one of the curtains. When I asked to switch rooms I was told no other rooms were available. Housekeeping was sent to wipe the walls but the curtains were left as is.

No comment! Would never go to this specific hotel!

Todo está en su lugar

The first room we were given 338 had a super loud air conditioning unit and no microwave or fridge. The awesome night person at the front desk arranged for us to move to the room next door 340. That unit had a much quieter air conditioner and a fridge and microwave. We didn’t need the fridge and microwave, but it is odd that one room had them and one did not. The staff was great and breakfast had more options than I expected.

The place was in good condition and the staffing was great.The only issue was that the ac in the room didn’t work.

The room was clean and the beds were comfortable. The hot water came into the shower quickly and the breakfast was just right. There were all sorts of people in the dining room. Everyone was vey friendly. The pool was crystal clear and it was great to lounge on the pool deck.

The property is in unsafe area, the staff was very nice and helpful, but the first room that was given to us they air condition did not work, and there was a lot of suspicious people walking around the hotel grounds. Loud guests. The clerk was very nice to us and moved us to a room with a working condition. The sheets were dirty in the bathroom. Need major update. This hotel should not be three stars. It should be only one star rating.

When checking in my other half of the party checked in and the room was dirty! The property was just ran down and dirty. The elevator is far! The place needs a renovation

Very good

Great

Arrived late but then walked to liquor store and realized the area was unsafe and for the price paid the hotel was not worth it.

Friendly and helpful staff

It was OK. Kinda run down and had several low quality fixes to previous broken issues in the room. It was clean foe the most part. There was someone elses hair on the wall.in the shower.

The whole place is pretty run down. The room wasn’t vacuumed, the refrigerator didn’t smell fresh. I did get a roll away bed and that was the only plus. A place in this condition should at least be more affordable

Breakfast was delicious

When we arrived in our room, there were dirty/used towels hanging behind our bathroom door. We advised the front desk, nobody came to grab them, also asked for extra pillows, which never came. Bad customer service.

A fine stay!

We had a crew working up there for about 10 weeks and this hotel definitely came in handy. The guys liked it, the refrigerator and microwave were very helpful and they said it was comfortable. Thank you.

Clean, quiet and reasonably priced. Rooms are large and well furnished (ours didn't have a fridge or microwave but lots of ice available). bed was comfy and shower was hot.

There was a homeless drinking wine in the hotel hallway, a lot of noise, loud music from adjacent areas. Rooms were so-so, doors not very safe.

The room is in terrible condition. Not just old, but badly maintained and dirty. Bad smell as you walk in, stains everywhere, walls, doors, even bedding. Hair fragments were found throughout the room even stuck on doors. Door Lock itself fails half the time. Just Old, Dirty and Smelly.

Clean, quiet, comfortable.

Pretty solid experience at the La Quinta in Fresno. Nothing exceptional but nothing bad either.

Super good

stayed for 2 nights and it was the worst two nights of my life. The bed was like a rock! There was blood stains on the pillow. The sheets were yellowish and looked like they don’t wash them every visit. And floor had crumbs everywhere like they didn’t vacuum.

We were there for a wrestling tournament. Was not a bad stay. Hotel needs some updating. But was fine for a quick overnight and felt safe with my family there.

Its a terrible spot in the city, the room smelled like cigarettes and the hotel just tried to mask it by spraying something that ultimately made it worse. The window curtains didn't close all the way, the deadbolt was weird and felt like that door was not closed at all. There was a homeless person who approached us while we were trying to check in at night, ultimately it felt unsafe and the room was not clean. I didnt even shower there becasue the tub was not cleaned properly and it was just not ok.

It was ok but the handicap bathroom was a little bit funny as far as the shower was concerned

When I checked in, there was no toilet paper or toiletries in the bathroom. Did not receive room service from Thursday night through my stay on Sunday morning. Asked for a wake up call did not get one. Just noisy and issues with the front door closing. The staff was really nice. That’s about the only positive there.

The rom smelled good when we walked in and that was pretty much the only good thing about it. The bathroom smelled like mildew, the tiles were dirty, the floors were sticky. The mattress needs to be changed cause you can feel the springs and the beddings were stained and dirty. Thank goodness I saw it when we were leaving because if I would have seen it sooner, we wouldn’t have stayed. There was a cockroach walking on the light fixture. We only needed the place for sleep and shower. I am definitely not coming back.

When I arrived my room wasn’t ready so I had to be moved. My next room smelled like marijuana and the tv didn’t work. The next morning when I walked to my car, I had to have someone go with me because there was a homeless person Harassing me for a ride

Don’t stay here

Bathroom walls and roof had mildew. Could use a scrub or paint touch up. Other than that everything else was good

Staff phenomenal. Room in poor condition. Area dodgy (at best). Nonetheless, relatively good value.

The hair dryer did not work…. The breakfast eggs with biscuit and gravy was cold. Other than that, everything else was fine.