Hotel Piccadilly

rooms are outdated And mattresses are very cheap and old

Rooms are VERY difficult to locate because the building names are NOT visible from the road.

Great location, quiet, large room. Breakfast was good. Lots of dining and shopping options nearby

The television remote didn’t work nor did the AC. One of the desk staff came to help and said I didn’t have it on turbo the ac and I said okay when she left I’m sitting there in my sweat so I called the desk again and told her the ac still was not working. By the time they changed my room to one that worked it was 10:30 and all this started at 5:00. Then I got attitude from the desk like it was my fault

As opposed to years ago, Fresno finally has a plethora of choices.

Everithin 100x100 beatiful

Lo que ne gustó es que muy muy limpio no está el desayuno tampoco está como para elogiarlo

性价比很高的一家酒店

Upon arrival, the staff was great. The grounds were nicely kept and the rooms were clean and organized. The breakfast good and plentiful enough to hold us over until dinner. I would return and recommend the hotel to others

I like the property

The room was very large and clean the bed was comfortable but the pillows were very hard. Overall the grounds around there is beautiful close to mall restaurants would recommend will return. The area is nice

The grounds are beautiful but the rooms look like they have never been refurbished since the hotel was opened decades ago. I was very disappointed in the condition of the room. Not only was it old and shabby, they did not use mattress pads or pillow protectors. The pillows were the old foam style. For this upscale neighborhood, the rooms were in an unacceptable condition.

clean room hot shower, safe location. I stay here a lot and alway feel I get a great value and nice polite service.

Traveling in from out of town, we were going to be in the area before check in time. I called and Oscar at the front desk was very helpful, they were able to find a clean room for early check in at no extra cost. Oscar was very friendly and we enjoyed the property very much. After early check in we spent some time at the pool and relaxed. Would for sure stop here again next time I’m in Fresno.

Our stay was fabulous. Stephanie at the front desk was extremely helpful. The room and facilities were immaculate.

The hotel is an excellent value. We had a very quite,comfortable accomodation. This is our 2nd time staying here. Will continue to stay here in the future.

Good

Nice breakfast

Quiet and clean, affordable The WiFi wasn’t working

Exceptional

Pleasant

Great customer service, especially Lismarie at the front desk!

Pleasant

Hotel is very quiet and comfortable. The breakfast has lots of options and very delicious. The landscaping is amazing. The staff are professional and friendly.

the receptionist was nice and the office was also nice, the hotel was not so clean the hall was dirty and even though it said no smoking it reeked of weed, the room was ok

The larger rooms are cleaner then the smaller rooms. The breakfast was just ok since they got rid of the waffle and pancake maker. All that said the front desk staff was informative and helpful.

It’s a lovely facility. The room was large and comfortable and at a great price. The staff were very friendly. Would stay again. Although the room was cleaned, țhere were a few spots that needed extra cleaning.

the room was spacious, and very lovely and the grounds were soothing. there's only one ice machine, a great void when the temp in 100. put in at least 2 more.

The room was clean, had coffee and was quiet.

Reservation was for wrong hotel. Piccadilly airport was the desired hotel. No fix was offered by the hotel and I had to pay for 2 hotels the same night. Very bad

Staff was friendly and helpful. Breakfast was decent. Unfortunately the building my room was in poor condition. Security door did not lock. Walls need painting. Felt a little depressing to me.

Superb

Excellent hotel!

Nice room. The sink and shower plumming need upgrating. Overall good place.

Comfy

1

Good staff, average breakfast. Ice machine does not open in the morning until the pool opens at 10 I believe. Staff was able to get me a bag of ice in the morning.

Staff was great! Pillows were very uncomfortable, and the bed could be better. The breakfast was okay, only slightly above continental.

Clean rooms. Nice pool. Friendly staff. Good price. Good breakfast.

The toilet flooded and I had to ask for another room and it was not an upgrade. The rooms are hot when you walk in and you have to blast the AC.

Exceptional

Cleanliness of room; microwave and coffee pot that worked for hot water too. Sink had defective part and wouldn't drain, and while staff said they would send someone to fix it while I was out, when I got back after more than 2 hours, it still had not been fixed. I had to call again and tell them to send someone ASAP, and even then the staff tried to put me off. Ultimately, it got fixed. Breakfast ended too early on the weekend. And staff shooed us out of the breakfast area so they could clean while we were sitting there, after having eaten. Water pressure was very low.

EXCELLENT LOCATION FOR SHOPPING AND DINING...EASY ACCESS TO MAJOR FREEWAYS..HELPFUL STAFF..BEAUTIFUL FACILITY..SWIMMING POOL..FREE LAUNDRY FOR THE PRICE OF A COMPARIBILE ROOM AT ANOTHER HOTEL...IT WOULD BE TWICE THE PRICE...SO I GUESS I DIDN'T DIS-LIKE ANYTHING..

Cleanliness of room; microwave and coffee pot that worked for hot water too. Sink had defective part and wouldn't drain, and while staff said they would send someone to fix it while I was out, when I got back after more than 2 hours, it still had not been fixed. I had to call again and tell them to send someone ASAP, and even then the staff tried to put me off. Ultimately, it got fixed. Breakfast ended too early on the weekend. And staff shooed us out of the breakfast area so they could clean while we were sitting there, after having eaten. Water pressure was very low.

Pleasantly surprised and great value. The hotel is older but comfortable and clean. Great restaurant next door!

The bathroom door wouldn’t shut, there was no microwave in the room, exterior hallway door’s lock was not functional, by morning neither key worked in our door, so we had to go out of our way to get new ones.

Exceptional

Very good

The room was very clean. Staff was very helpful. Breakfast had variety to choose from and it was easy to check in and out and I really liked the kitty's too

We had outside commitments for dinner and breakfast, but the room was great. Nothing it was top notch.

Superb

We had outside commitments for dinner and breakfast, but the room was great. Nothing it was top notch.

Breakfast was very limited but WAS advertised as "continental". Also was charged the $50 fee twice instead of it being taken away when we checked out. Trying to get that straightened out. Staff very friendly, pool looked good, room was good, and clean.

Cute affordable place

not much Hotel staff would not give me a paper receipt of my charges upon check out. Said I booked with booking.com and that you needed to send me a receipt. What???

Very good

Great location. A lot of people smoking just outside the doors to get into the facilities. Hallway super loud, echoed, was fine but understand why people complained about the noise and doors slamming. Not really clean in the hallway, and the pool area wasn’t cleaned up from the families using it the day before. Housekeeping only comes on the third night, so no garbage taken out of room or coffee and cups replaced.

We stay at Hotel Piccadilly often because they are top rated ay a reasonable price. Room is great, Staff are professional and friendly, breakfast has a lots of variety and filling. The pool is well maintained and the landscaping is spectacular.

It felt more like a little home than a hotel.

Nice pool area, but had trouble with our room keys and using them to access the pool area. Not a bad hotel for the price but can definitely use some upgrades.

No water bottles in room. Early check-in denied.

The rooms need update for the price. Summer is coming up and I’m watching prices rise which you don’t get a microwave. Which would be nice since you do have a restaurant connected. Na

Exceptional

Room needs up grade. It’s really old.

I have stayed here a handful of times and have always been impressed with the staff, property, and ease of access. I highly recommend staying here.

Beautifully maintained, comfortable and quiet. Well preserved example of 70s style resort. The room was nicely upgraded with crown molding and chair rails. Furniture was dated, but much nicer than anything in a modern hotel costing much more. Keurig machine instead of the stale paper coffee packs was a huge plus.

The business room computer has been down for over 2 months now....unacceptable!

But one thing that never felt right, especially traveling as a solo woman, is that NONE of the main doors to the main buildings, which you have to enter to reach the hall of doors to hotel rooms, actually have working locks. The have the hardware that look like you have to use a room key to enter but none of them work and anyone can enter. Couple that with the fact that I never see security on grounds and I do see single people and groups of people wandering around, this is probably the #1 reason they will not stay again. But funny enough you do need a key card to enter the pool area - and mine didn't work there. My list of issues from my last few stays are: - Really uncomfortable beds with a weird metal frame that seemed like a hospital bed frame. - only 2 very puny pillows on each bed - disgusting moldy bath "no slip" pad - not enough towels for all the people staying there - guest (are they living there?) clearly on drugs wandering around talking to themself - moldy toilet - marble piece in front of sink almost fell onto my feet - free breakfast gross - sticky floors - overall uncleanliness

Cleanliness 🤗

Room is very dark, needs more lighting. Two lights in a good size room is not enough. We were in a different room a few days ago and this was in better condition.

Superb

Clean, convenient & comfortable Bathtub didn’t fill properly

The rooms are very spacious and clean. We always stop off on our drive from Arizona to Northern California at Hotel Piccadily. The rate is very reasonable, includes breakfast and their tapas menu at the bar is adequate for our evening meal. They also have a well stocked bar! The staff are welcoming and helpful. Never had a bad stay here.

Quick overnight stay was very...

Check in was easy and fast The outside door to the building I stayed in was left open over night.

We ahave stayed at this hotel for years. we will not be back

Everything is always great

It was bad. You have to exit the hotel and walk outside to the front desk. The hotel and front desk are in two separate buildings. It was dirty. I left three days early and went to a different hotel. Location is good though.

Excellent staff!

What can The Piccadilly do better? When I visit…I choose The Piccadilly for these reasons: I have a comfy bed, clean bathroom, large room, clean landscape and grounds. Plus the staff is very cordial.

Great place

I like this place very nice and cllean

Someone at the Picadilly got into the registration information and stole my VISA number and address and tried to buy stuff online this morning.......Very disappointing to be sure!

Great for price

Room very quiet. Staff friendly and helpful.

Good

Room is clean and staff are friendly.

Breakfast was a tasty and had plenty of options. Staff at desk and around property was always pleasant and helpful. We made a return visit already on our trip through California.

nice quiet room, good breakfast

Great stay

Didn’t meet expectations. Property felt very old and smelly. Beds not comfortable. For the price we paid, we would have get a better chain hotel with comfort and luxury

It was clean, elegant and for the most part good, great location ALOT to do nearby. Shopping, pbs events super fun!

Nothing The smell, dirty carpet, not secured.

Great location

Everything

Nice rooms, beautiful property, very nice restaurant and bar.

The room was spacious and the hotel location was excellent for visiting family amd friends.

It was safe, clean and the swimming pool and area was open. They need to fix a broken step on the staircase that you use to go upstairs to the rooms in the 280”s

It was safe, clean and the swimming pool and area was open. They need to fix a broken step on the staircase that you use to go upstairs to the rooms in the 280”s

Good breakfast

Exceptional

Exceptional

My go to place for Fresno stays Clean and easily accessible.

Nice hotel on lovely grounds with good breakfast! Good value!

The staff were extremely polite and helpful. In addition, the hotel has its own parking, offers laundry facilities, and serves a very tasty breakfast that, although simple, is complete.

Great.

Good

Room was fairly clean, thermostat was questionable as the room was cold all the time of my stay even after trying to increase the temperature, breakfast was convenient, business room computers have been down for over a month now....so, bring a laptop if you expect to get on the internet.

Good

Good

Very nice facility with very helpful and attentive staff!!!

This hotel feels like family (and we do stay there when visiting Fresno family!) The staff service is always warm and excellent and the price and location are just right. Wishes: the pool opened earlier in the AM (we head off for our day before/by 10, so always miss having a swim); and the whole place REALLY needs a renovation lift. Dingey looking and shabby, looks "risky" though I know it's clean. Pillows bad. AC light beams throughout the night (glad i had sticky notes to cover it in my briefcase!) Oh, and washable utensils for breakfast bar would be nice in this day and age, hate to see the waste in the trash. I think a soaking bucket for sorting silverware would be perfectly acceptable for your clientele. THANKS!

Great, quiet place to stay and the breakfast selection is great

Good. Clean. Quite. A bit old. But it’s not a problem for me.

A bit old. But it’s not a problem for me.

Easy access off 99 The housekeeping, rooms were not cleaned properly. Soap dispenser empty, the doors were very loud closing noise was bad.

Good

Easy access off 99 The housekeeping, rooms were not cleaned properly. Soap dispenser empty, the doors were very loud closing noise was bad.

Nice location and great staff! I have stayed here a few times, and have no complaints. Clean rooms, and an excellent continental breakfast! If you're in Fresno, stay here There is nothing I do not like about Hotel Piccadilly

There is nothing I do not like about Hotel Piccadilly

Exceptional

The staff do not want to go beyond their minimum, so customer service 1/5. The rooms are not equipped with the basics as- microwave. A request to help solve that was pushed around in name of managerial approval

Friendly staff and easy booking

Friendly staff and easy booking

The room was clean. It’s an older property, the amenities are very limited. The property is also used for month-long rentals so it does get very busy in the mornings with people leaving to work so it’s not quiet. Originally they gave me a room that was way in the back. I felt uncomfortable with the location, the front desk was able to accommodate me in a better location, which I thought was very nice . Rooms are very basic amenities are very limited. They do have a very nice breakfast.

Comfortable stay, dated furnishings, property was very spread out. Nice location in Fresno.

My friend and I who are both pushing 80 were given a room with two beds that were squishy and the room had not been updated.. The toilet was about 6 inches off the floor. Room had old red carpet on floor and furniture was old and rickety. Definitely needs a refresh. Staff should be trained to evaluate the guest to see if they are older or might have some issues and give them the better rooms with better beds and step in showers. The hotel is close to our venue we attended the next day and I have stayed there many times in an updated room. We did enjoy a music event on the patio that evening. Next time I book there (if I do) I will ask for a handicapped room. I know they have been upgrading their rooms so maybe we just got one that was not done yet.

always great stay will always be back as I am in Fresno for business routinely

Superb

Room size

Rooms were clean The toilet in our first room was broke and continued to run

The toilet in our first room was broke and continued to run

it was very nice just room key was difficult to use

It’s perfect I love and I plan to go more often

Dirty, smelly, outdated. Not very professional stuff.

Room smelled bad, very old , unhelpful staff, breakfast ok, cleaning poor

We have stayed in other units on this property that were nice, but this particular unit needed some restoration to walls, cracked bathroom, missing toilet screw cover, very short small toilet, over all kind of dingy.

Check-in went very smoothly. The bed was so very comfortable and the room had multiple lights so I could brighten it up. Everything that you needed to know was written out, TV channels, Wi-Fi password, we were given a map for parking, which also included where the breakfast was. Ice machine did not have ice. For the size of the room, the TV was way too small. If you’re leaning against the backboard, it was impossible. The cancellation policy was crummy. It was only one day.

Check-in went very smoothly. The bed was so very comfortable and the room had multiple lights so I could brighten it up. Everything that you needed to know was written out, TV channels, Wi-Fi password, we were given a map for parking, which also included where the breakfast was. Ice machine did not have ice. For the size of the room, the TV was way too small. If you’re leaning against the backboard, it was impossible. The cancellation policy was crummy. It was only one day.

Very good

Hotel amenities are always above average. The breakfast never disappoints

The room was clean and spacious but overall the place needs to be updated

Everything was fantastic! The property is beautiful and very well maintained. The restaurant/bar is wonderful and the selections are amazing. Great staff from check in to check out. We had a wonderful time and will definitely come back for another stay :)

Check in was fast and The property is very well maintained . The rooms are clean and comfortable and have refrigerators and Keurig coffee makers. Parking is easily accessible. A warm breakfast is included

The rooms are spacious

Breakfast was good, place was kinda noisy, better than other Fresno hotels

The hotel lobby is very beautiful, the grounds surrounding the pool are green and vibrant Where do I begin? For times sake, I’ll stick to the big problems. The advertisement pictures show two types of rooms, one is very gross and old, the other has nice laminate floors and looks newer/cleaner. When I got my room in the 100’s area, the entrance to the hallway leading to all the rooms, has a glass door that didn’t shut or lock, it was broken. Big danger flag for me, as a solo female traveler. And the room was far from reception, making it extra nerve racking as I checked in late at night Upon opening the hotel door, which wasn’t easy, their key cards and lock are cheap and old- the smell of very old and dirty carpet hit me, then I saw the interior of the room. Dark red, stained carpet. Interior furnishings looked like 1980’s, everything was stained, peeling and old. No toiletries for the sink, the mattress was so hard that as a small person, my hips were hurting while laying on it. Only one thin sheet separated me and the old mattress. I called reception and she said I’d have to pay an extra 50$ for the “executive” room I saw online. Ridiculous. So I settled in for bed, as I had work very early the next day. The heater/cooler was broken. Inside the room, it was around 80 and humid. No air moving, and the gap under the front door allowed for you to hear everything, including people coming and going at all hours, doors slamming, people talking. I think I slept about 2 hours total and had to work a 10 hour shift the next day. I ended up coming back to the hotel after work to grab my belongings and leave to another hotel, the room key didn’t work anymore, so I had to go back and forth to the lobby, which is quite far from the room, for a new key. Horrible experience, horrible stay, hideous outdated rooms, no security leading to your room. I wouldn’t stay here if I was paid to. I’ve been leaving very fair reviews do many years on booking. This truly deserved a poor rating.

Location Dated and dirty

An old hotel taken care of very well! Clean room much appreciated.

Lovely spot. Spacious room with clean everything! Toilet was older and we had to hold down the handle to properly flush, but that is literally the only slight downside. Staff was kind and super helpful. They delivered an extra blanket to us just minutes after we rang the front desk. Overall a wondeful stay for me and my son!

Little noisy from hallway into room

Location, nice staff, lots of things to do Just that there was really no sound barriers so you could hear EVERYTHING

The room was clean and comfortable. Water pressure was good! Bed was comfy for a good night sleep.

Overall the staff was friendly and helpful. The property exterior was well maintained. The breakfast was good , although I wished it would have been a little more diverse. I mean we didn’t even get bacon. Also the room decor is really outdated. But for the price and location, it’s a very good place to stay.

A truly beautiful stay — 10/10 Hotel Piccadelli exceeded every expectation. From the moment we arrived, the professionalism and warmth of the staff stood out. A very special mention to Oscar, who went above and beyond and made our stay truly memorable. Breakfast was a lovely touch, and the gardens are simply stunning — beautifully kept and absolutely worthy of a morning stroll. Every corner of this hotel reflects care and attention to detail. If you are looking for a stay that combines elegance, comfort, and exceptional hospitality, look no further. We loved every moment and would not hesitate to return. No exhaust fans in the washroom

Nice spot for the price.

Good selection? No.

Wonderful place. This is our 3rd time staying here in the past year.

huge room cockroach ? (I have a picture) in bathroom. found ice machine but key didn't open the gate. very musty and if you walk around very smoke smelling. especially in the back part where I think people live

The room is old and electric lighting is poor. Carpet is worn down and stained with outdated features.

The property is updated with new and nice renovations. As for the hotel rooms they are not updated. They are old rooms are horribly old and hard beds. Popcorn ceilings and very dated rooms and bathrooms flooring, shower, and toilet old and worn.

The staff was professional and generous with information. The hotel lacked cleanliness and smelled. The breakfast was bad. Typical processed food items. Nothing healthy to choose from.

the cats

This is a charming vintage conference grounds with lovely landscaping, a stunning bar, classy lobby and great free hot breakfast! Our favorite part was walking to our room through trimmed boxwoods, giant trees and white lights. The grounds are so pretty! The rooms are vintage 80’s but had everything we needed. The guests seem to be retired couples and Europeans on vacation. We felt very safe there. Super value! Totally worth it.

Good location, good value for our needs. Breakfast buffet staff very dedicated to keeping food serving lines clean & refilled. Garden courtyard very nice, flowers very fragrant. The external doors to the buildings were not locked.

My $50. Deposit was never returned to my card...

Nothing

Location was perfect! Visited the Shinzen Friendship Garden (inside Woodward Park) and Forestiere Underground Gardens. Hotel has all amenities for a comfortable stay including a restaurant on site.

Breakfast was provided and consisted of a standard assortment of hotel breakfast foods. Overall a nice hotel to stay at, and a great value for the price.

Big and comfortable room. Quiet location. Complete breakfast. We had no problems!

Everything was great, I just needed access to a microwave. I’ve been coming here for years and have always been happy, that’s why I keep coming back.

disappointed that still after 2 years, no pancake or waffle available at breakfast. need something available besides only toast.

Marijuana smell all night long for 2 nights. Whatever not a big deal to me alone, but my 4 young kids were with me. That’s BS.

Severe noise outside. People was doing some game till midnight. I will never stay again if it continues. Last month stay was same.

See previous note on last visit.

Second and Third time visits as good as the first - Clean Room, Friendly Staff, Filling and well-prepared Breakfast. Haven't had the chance to try their other amenities (workout room, etc), but I would be surprised if they weren't excellent, too!

Breakfast was great. The staff was very helpful and nice. Bathroom was fine but could use mild updates. I would stay here again.

Smell like marihuana all the time. The staff was rude and we leave early and I dont think will never back or recommended ever.

Clean room

Rooms were large and quiet. The layout of four rooms to a building was really nice, only one shared wall. The Wi-Fi was very slow almost unusable. Free breakfast was nice.

Excellent

When my wife and I rolled up and saw a sign reading "monthly rooms for $1200," I knew what we were getting ourselves into--a dated hotel that has seen better days and, rather than modernizing and refreshing, ownership has decided to salvage income from the monthly rental market.' The hotel room itself was clean but dated, giving it a generally 'tired' and worn-out look. This was consistent with the rest of the facility, from the front desk to the pool, 'putting green,' and spa. What made the stay unpleasant was a combination of the following factors: 1) the mattress was hard (but, like, in a cheap way. Not in a "my doctor told me to get this expensive mattress--it's firm but it contours to my body" way), and the linens were rough. IMO Piccadily is failing to meet the cardinal rule of good hotels: always have super comfy beds. 2) the doors to the rooms close extremely loudly and forcefully--to the extent that you can feel the vibration and hear the noise loudly if anyone within 5 doors of your room closes their door. 3) walls are thin with poor soundproofing. This one didn't actually bother us, because our neighbours were quiet--aside from an 8 minute period in the evening when our neighbours "had a nice time together" (that one we found funny).

The breakfast is always an added treat. They serve everything for a hearty breakfast to start the day.

I check in at night, got confused front desk as restaurant. can't see much believe was a motel, lighting is hard is

Also on Sunday I was startled to see that breakfast ended at 9am. Since I arrived a few minutes after 9am the only thing I got to eat was an apple and coffee. And staff was not willing to even go and get a yogurt for me and another customer. And he made us leave at 9:30am

terrible . The bathroom only has a shower curtain, so water seeps out everywhere when you shower. The headboard is very hard, and it’s easy to bump your head against it when lying down.

Was acceptable

The property is older but comfortable. I stay here every time I need to work in Fresno.

Month ago extra coffee was free ( we get up early) now $1 a cup

Always a great stay when in Fresno!

Very old, outdated rooms, probably built in the 70s? Old, musty, splintered wooden furniture, no water pressure in the shower, 70s style wallpaper that was peeling, non-working exhaust fan in the bathroom so the mirrors constantly fogged up after a shower, pillows felt more like large handkerchiefs w/ little down filling in them, etc.

Good hotel with good prices

Excellent value for money would defiantly stsy sgain

Great

The continental breakfast had good choices, but the Spanish restaurant had amazing food, loved all their tapas & paella, we would definitely go back.

Wonderful stay! Great price and wonderful amenities. Rooms are very clean and the hot breakfast is great for families. We had a great night’s sleep.

Breakfast was great, staff was very kind and helpful (issue w/my key) Beds are very soft

Great Breakfast very clean and organized staff present.

Good breakfast, clean room. Friendly staff

People playing soccer in the hallway after 9pm was disruptive and annoying

everything was great clean rooms ,breakfast good ,and staff friendly

It was a good place 👍

Great staff. One suggestion: offer choice oc bac

Very nice variety

The rooms are very clean and the breakfast is very good with-a variety of options. I always stay at Picadilly when visiting Fresno. It is safe to park and i feel very welcomed. Price is extremely favorable and perfect location for me.

The breakfast items were of the cheapest quality I’ve seen

The bed and pillows were stiff. But the facility is very lush and green.

Hotel needs a deep cleaning and minor repairs. Especially carpets and walls. Staff were all friendly. Pool was clean.

Gary George

The main/front door to the building that I stayed was broken and never locked after hours. I felt unsafe there. There’s also cockroaches in the bathroom.

Property and staff was great as always. I had 2 rooms and 1 of the rooms had an unpleasant stail, smoking-room type odor.

very decent hotel for the price we spent

Stephanie at check-in was very nice, thorough, and professional.

Did not go to the pool

Yes

Pool warm and attractive. Breakfast good. At first TV broke up into pixels and internet very slow but got better

Enjoyed walking to your on-site restaurant. One issue: the AC unit display was very bright when all lights were off. I was unable to figure out how to dim it.

Did not use

Hotel by itself was clean and staff were friendly but it’s old and not so quiet rooms. You can hear ambient sound and AC was making clicking noises

Beautiful room

When we got to our room and went in the bathroom there was a 3 inch streak of poo on the toilet seat. Not a great start. I let the front desk know and all she said was "sorry". When you turn on the a/c unit a light stays on the whole time to show what the temp is but the light is bright enough to illuminate the room all night. I wish I had brought a sleep mask. It took 5 minutes of letting the water run before I got lukewarm water at the sink. It never got very hot and the handle was pretty hard to turn. It was definitely old plumbing.

We have been staying here for over 50 years. I would give you a 100% rating except for the following: Front desk staff is under powered. They can't change room # selection once selected by someone else. You didn't read my instructions with reservation about room placement. Every time I stay here there is no hot water in the Eastbrook rooms from 7 AM to 10 AM. No one cares - No one does anything to upgrade your water heating system. We requested room 162-164 which may get a trickle of hot water. You assigned us 178, furthest from your boilers. Secondly, GET YOUR MAINTENANCE GUYS TO ADJUST THE ROOM DOOR CLOSERS. Every door in the Eastbrook block slams shut with a bang. The bus-people groups that you check in at 11 PM take great pride in repeatedly allow the doors to slam while dragging in their luggage. Then at 7 AM check out they do it again. We have over 3000 nights in hotels. The aforementioned issues are what will ruin your repeat clientele business. If these issues are not corrected on my next stay, in October, I will seek other future accommodations. I have 135,000 points in my Hilton Honors acct for free rooms. Frank Gurko 3/15/26

Clean

Wow . . . this property is less of a hotel, and more of a resort with around 20 buildings spread out over many acres. The room was huge, about 50% larger than in similar properties. Great staff. Extra clean facilities. Everything was excellent. Highly recommended.

There was noise next to gym but otherwise short.

Loved our stay!!

Bathrooms need updating but everything else was comfortable.

Our room was very spacious and the breakfast was great!

The staff was so friendly and welcoming. Our room was large but the set up with 8 suites in one building sharing a central hallway was beyond noisy. No matter how carefully you close the doors they slam so noise was an issue. The bathroom floor was dirty and management definitely needs to check up on the cleaning and do better training. Our shower lever that turns on the overhead was stuck and I was unable to get it to work. My partner had to pull it up for me. We asked the front desk to address it as we were there for 3 nights and nothing was done. The room was very spacious and the bed firm. The highlight was eating dinner at the restarant which was wonderful! We will stay here again but now know to get a room without a central hallway and to make sure the shower works properly first.

Clean room. Comfortable. Quiet. Lots of food options nearby

Very nice and room was big and enjoyed the breakfast

Born & Raised in Fresno. Moved out of state 6 yrs ago. I remembered the hotel as being one of the finer hotel in the valley. I was very disappointed in the condition! I found it to be extremely dirty & very outdated!! My room smelled musty & outdated, the refrigerator did not work & had to call 3 times to have someone come to change it out. My recommendation would be someone buy it & do a complete renovation!! Take it back to the day when The Piccadilly Hotel was one of the finest 👌 as i said very sad & disappointing experience! 😳

Very nice property but be prepared to walk. I found that parking near the entrance to the building that my room was in was somewhat difficult. However, the walkways around the landscaped property were clean, wide, and made for a pleasant walk. My room was nearly at the farthest point from the lobby/restaurant, so I had to walk quite a way to breakfast, which was good, fresh, and had a variety of hot and cold selections. Free breakfast is an excellent perk. Be sure to hit the restaurant there for creative and delicious tapas and exceptionally imaginative cocktails. (This is a destination tapas bar, not just a hotel amenity.) Mine was delivered in a large perfume bottle on a mirrored tray. A portion was poured and lit for the blue flame effect. So fun! Don't be deterred by the price; there are two very generous pours, so that makes it actually less than the other drinks. It was strong, but beautifully crafted and delectable. My room was large, the king bed firm and quite comfortable with four pillows and triple sheeting, which was spotless. I slept through both nights without waking. Also very quiet with one exception: housekeeping staff was very noisy, yelling back and forth to each other in separate rooms. I had to return to my room during the day with a migraine, and the noise wasn't helpful. The room itself was nice; not upscale, but not cheap. The shower was wonderful, but the bath mat that goes in the bottom of the tub was moldy. Nice towels!

Nice

El personal excepcional el desayuno esperaba mejor calidad

Clean room

Older hotel but the rooms are always clean , security patrols overnight til early morning . Stayed multiple times

Room was clean, and very quiet surrounding.

Clean and comfortable.

Place to stay when away for work!

Always a friendly stay.

Room was clean. I was given a room in a single story building, meaning there was no one above or below me. Location was near all the places I wanted to visit in Fresno. Room decor was perhaps a bit dated but adequate and functional. Suited me just fine.

Excellent Staff, clean room, quiet and breakfast selection is delicious and filling.

Check in was fast and the staff member was courteous and very informative.

The room was great, customer service was great, breakfast could have been better if they didn’t run out of a lot of items but other than that we enjoyed the stay!

Good price. Helpful desk clerk. Spacious room.

Large room, very clean. Beds were comfortable. Only complaint was shower had low pressure and didn't drain well.

The rooms are clean and the staff is always polite.

Friendly staff, quiet location and great rate.

Bed bugs in room

very comfortable and quiet

Awesome place!

Very nice place!

Great

Room was clean Amenities were useful

Great room. Everything works: shower, water. Grood breakfast.

Can't wait to come back

Very fancy and great workers

Staff was courteous

Must visit place

Elite

Just great

This hotel is very clean and the staff are all very nice. We have stayed here 2 times so far and definitely will be back.

Great customer service

Will continue to stay with Piccadilly on Shaw.

Room was great and the staff was amazing. We definitely enjoyed the breakfast.

Really nice facility, friendly staff, excellent restaurant attached. We will stay here again

Courteous staff, ample breakfast, lovely grounds, great nightly price

Friendly people at the front desk. Room was spotless

Wonderful staff very welcoming, will come back again

We love the property, the restaurant, and the rooms

This hotel has been newly renovated, so it's clean, and the staff are friendly, which is why I returned and would recommend it.

👍

The room is old. AC keeps buzzing

Two of us stayed 5 nights. We are fully satisfied with the Hotel. If we visit Fresno in the future, we will stay here again.

Solo female and I had a nice 1 night stay.

Clean rooms and friendly staff.

Great restaurant and cocktails. Nice room. Good location. Nice breakfast.

What stood out was Oscar in the front desk. He was very personable and kind. I also like the hotel as a whole. It was a great place to stay. Thank you.

Room clean but outdated.

Friendly staff

Great hosts thank you

Very clean rooms and good breakfast! Felt very safe. Property is well maintained.

The hotel and its grounds.

Everything was great. The attitude of the workers this morning 01/31/26 however was not. But still enjoyed the stay

Room was dated. No elevator in building. Locks on outside doors didn't work, even though there were locks with key swips. Also no vending or ice machine in building.

Stay was great. Check-in was a bit confusing since nobody answered our calls for about 20 minutes but we also showed up really late at about 11:30 at night. All in all, would recommend.

Rooms were pretty dirty. It seems like a portion of the rooms are long term tenants who smoke in the hallways and bring their fights and domestic violence with them.

over all great

Courteous staff, overall cleanliness of the room and property

Staff was amazing. The beds were horrible.

Stephanie at the front office was amazing. And Julie was a pleasure in the lunch room. Thank you team...

The shower place is nice but would be nicer if there’s a handheld shower head.

Everything was great, morning breakfast was awesome. The only thing was parking a distance away from our room and a safety bar by the tub/shower.

Good stay. Travel often for work and like a quiet place to spend the night. Stayed in the “separate” back rooms behind the putting green. Super quiet, nice room. Plenty of parking too. Super pleased

The room was nice and the stall was excellent.

Room was clean, quiet, and comfortable.

Great place to stay!

It was a quick check-in. The staff was very nice, the restaurant on site was excellent with a great staff as well. The location is good.

Room looked dated - but was clean and enormous. Lovely staff, great breakfast.

Amazing

The review

Room was amazing, everything was on point cleanest everything was well prepared in the room awesome enjoyed my stay thank you so much

Staff support wouldn’t allow my partner to check in for me.

We enjoyed our stay. The staff was amazing. Every interaction left me feeling like I was important. The room was clean. My Mom does have some mobility issues so the uneven sidewalk did present a challenge in the evening.

All staff was very friendly i felt welcomed

Yes.

Yes.complimentary breakfast food fair. Trash left in hallway to our room .Got locked out early. Staff very accommodating,especially front deck in check in and check out. Breakfast server was fabulous.

The stay and overall staff was wonderful.

Staff is great. Rooms are clean.

Staff was not as friendly as in prior stays at the property. Although when we made the reservation several weeks before our stay and requested accommodation for our dog, upon arrival was told there was nothing available and we had not requested a pet friendly room. Had to wait a few hours for an available room and they tried to charge us extra for our dog. We will probably not stay there again.

Couldn’t beat the price. The place itself is old, but cared for. The Tapas Bar in the hotel was unexpected with excellent for and drinks.

Nice staff welcome, nice grounds, big clean rooms, nice breakfast…but hotel is outdated & could use some targeted updates.

I can give high marks for the friendliness of the staff upon check-in and the cleanliness of the room, and the breakfast was also good.

Room was clean. The staff was courteous as per usual.

Fast, friendly staff throughout the stay. Only downside is noisy hallways/heavy,slamming doors and voices carry throughout

Goos

Asked for a bottom floor for a disabled person and the room was very easy for him to get too from the truck. Room was very clean and comfortable we both sleep very well. Loved the shampoo and soap dispenser as I forgot to grab mine. And I appreciated the coffee. Staff was very friendly

👎

Room was clean. Staff was OK. Hair dryer did not work.

Spacious room and large beds even with furnishings are dated. Need touch up in restroom, hair dryer didn’t work, poor ventilation. Left room for three hours and mirror was still foggy. Not enough storage for family of four, had to leave clothing in suitcases. Terrible Wi-Fi, had to purchase hotspot for stay. In room phone did not work to call for room service. False since of security, building entrance do not lock at night. Would stay for overnight not long long or with family

The staff was great.. Room and amenities were suffice. Our stay was comfortable and pleasant.

Great room, staff, and breakfast.

It

Great place to stay! Clean room, wonderful staff

Clean room, helpful staff, great breakfast spread

Clean room, hot breakfast daily, friendly staff, great hospitality :)

Staff was nice and hotel looks great.

Breakfast had a good selection

We didn’t use any amenities

Room service.

The staff was courteous, and the room was fair. I had a room with linoleum type of floors. After I took a shower and walked around some in my bare feet, they became gross and dirty on the bottom. The floors were not cleaned prior to my stay and for that reason you don't get a good review.

Spotless.. nice clean room

I always stay at Hotel Picadilly when I come to Fresno. The price is wonderful for what you’re getting. The rooms are really nice, the bed is spacious, and the continental breakfast is free. The only thing that rubbed me the wrong way this past stay is that the lady who checked me in said my room number out loud with other people around after asking if I was traveling alone, which is super dangerous for me as a young woman traveling by herself. I also had an issue with my keys, which was totally my own fault, and when I returned to fix it, the same lady who checked me in had to be prompted by her busy co-worker, as she came in and sat down without helping. I don’t remember her name. It didn’t ruin my stay overall though, and I’ll definitely be coming back. It was just one unfortunate person/interaction.

Room was ok. Coffee/tea maker did not work. If it did, only one tea bag was there. Only one makeup remover item. 2 women on trip, so makes no sense. My brother's room was same as ours and 2 other family member's rooms, but only his had robes. Did not make sense. Beds were comfy. Bright light from HVAC is annoying. Parking was very easy. Quiet area.

Everything was great except no bathroom exhaust fan. Excessive moisture after a warm shower.

Couldn't get the heater to be turned on since we checked in and left for the night. Bathroom sink didn't have warm/hot water to use when turned on. End up using only cold water during the stay.

Mattress is not comfortable.

Everything was great the only issue was the pillow it was not comfortable at all. It was really soft.

The room was spacious and clean.

The room was very clean and the beds are comfortable. The staff is always very friendly here. My only complaint is that if you want extra coffee in your room they charge a dollar per Keurig pod. I still give 5 stars.

Clean room and comfortable bed.

Room was old. Carpets were old. Windows on 2nd story opened up wide, but no screens. AC/heater wasn't working well. Sketchy people. This is our 2nd time there and the 1st wasn't so bad. This time was ok.

Room was clean and very roomy.

Room was clean

We stop in Fresno 1 time a year while we head down south for our Christmas trip. We got in later than expected and left bright and early so didnt experience much of what the hotel had to offer but we will absolutely be staying again next year!

Rooms are ample and the service was very good. The breakfast also was good.

Clean room, friendly staff

The staff was very good the room was clean the bathroom were clean but I had one problem problem the showers were very I want to take a shower at 9:00 a.m. in the water was cold and finally got to lukewarm warm after letting it warm up for 10 minutes barely good enough to take a nice shower shower did not like that other than that I had a great stay enough to take a shower lukewarm cold

Always our go to place to stay. It’s nice, it’s clean, and it never disappoints.

The room was very clean the grounds was upswept very well

Room was clean, the bed was comfortable, and the fireplace was a touch of luxury. Staff were welcoming and professional. Convenient location.

Staff was completely unacomadating

Clean room, staff was helpful and met all our needs.

The room had a smell that was unpleasant. Only slept there. Didn’t eat breakfast or use the pool

The room was quite noisy. Can hear those above, on the sides and in the hall. Cleaners shout early in the halls. Not good water pressure and the only soap is in a dispenser - not even a tiny bar of soap, felt very institutional, or like a dorm room. No essentials like q-tips…not a thing. Bed was comfy enough. Nice front desk staff. Not 100% clean. There was a bottle cap on the rig that didn’t come from me.

The toilet has a leak and was running frequently. Otherwise the room was good. Thanks

The room was very good 👍

Clean and very affordable. Don't forget to make reservations across the street at The Annex Kitchen restaurant!

The room was very spacious, comfortable, and clean. It has a tapas bar/restaurant on site, but is also walking distance to other restaurants. Definitely worth the cost and nicer than expected.

Room was clean and staff was great. However, the heater/ac unit did not work. We followed the instructions given in the room but could not get it to turn on to properly heat the room.

Lobby is remodeled and great. Rooms remain dated and all the toilets are the small round bowl. Not good the guys to use with our external parts.

I rented this room because I had stayed at work too long and I was too tired to drive an hour home when I got there the greet the staff greeted me and they were very nice and checked me in fast. It was around 9:30 at night and I arrived to my room by driving around to the back and walking up the stairs when I got in my room I took my shoes off and walked about three steps in my thick socks I actually had stepped in something wet on the floor. I was wearing white socks, and so when I took them off and looked at them, it appeared to be urine because my socks were yellow. Then, when I sat at the edge of the bathtub, scrub my feet from whatever urine or whatever it was, there was a pubic hair on the bathtub. I would not stay here again because I feel like this should’ve not been an issue. I was too tired at that point to ask for a refund or another room so I fell asleep and when I woke up, I let staff know and they said that they would talk to the housekeeping staff. My breakfast was cold and I hardly eat anything and the coffee was cold as well. I’m not one to complain about my stay somewhere and I’m usually very grateful however, if I’m paying money to stay somewhere there shouldn’t be pubic hair and urine in the room.

Everything is great at this hotel

I just love the staff, everyone is lovely.

Love this place

Everything was perfect.

Clean and comfortable room, great/helpful staff and a good breakfast spread. Only minor issue was that there was no hot water for the shower at 10 am on a cold winter morning. Loved everything else about other hotel even though the rooms are a little dated.

Awesome , thank you

Clean room, excellent staff.

Great experience

Overall for a one night stay was good. The bathtub & bathroom sink was filling up with water.

Clean Room, Good breakfast

Every went fine!!

Clean room

Always a pleasure to stay at the Hotel Piccadilly. From the friendly desk staff to the clean, comfortable, and spacious room, plus the hot breakfast buffet, it’s our go-to hotel when visiting Fresno.

The rooms are very old and the shower need to be upgraded this hotel is like from the 80s

The room was very clean and the location was perfect. The employees were very helpful and kind. Stephanie at the front desk was awesome. Cute room, lots of space, it was perfect for our trip.

Staff was very polite. Room very clean.

Room was comfortable, clean, and fairly quiet. People leaving in the morning would let go of their door which would bang waking us up very early. There are hall doors and room doors which bang if you open them and let go. Other than that, we had a great stay!

The breakfast quality was hot and well-prepared; the rooms were comfortable and clean. If we need another stay in Fresno in the future, this will be our preferred hotel!

Towel and bedding quality is good and very clean. Sound proof could be improved.

The breakfast was the same both days. The hot part could be changed.

It was simple and quiet. It was exactly what I needed.

Personnel were nice, but the was dirty and the free deluxe breakfast was not that good.

The room was clean and check in/out was easy.

Great

The room was decent, the staff were really nice.

The only bread option was white sliced bread

The customer service was extraordinary especially from the office manager Renee Williams staying at the Piccadilly was so comfortable.

Friendly staff

Room was spacious and clean. I enjoyed my stay at this hotel. Robin at the front desk was very helpful and the included breakfast was really good.

Front staff was very nice and helpful. Room was ready on time but the water pressure in the sink was terrible and very low. The shower was fine but shower head put out a high pitch shrill, to the point I turned off the water and started again, to get rid of it. Also had no hot water on Sunday morning. Disappointed. Property def needs a remodel and is very dated

Price point it is good but no microwave in non bungalow room which is $20 extra and bathroom is very old with water pressure ie less.

I feel like the breakfast was misleading on other reviews and the pics online but for $122 a night cant complain. Rooms were fine

Yes, very nice. Great breakfast!

The entire stay at Hotel Piccadilly was lovely! The staff was helpful and kind, the breakfast buffet was bountiful and delicious, the atmosphere was classy and inviting, and the room and amenities were super comfortable! My partner and I had a wonderful time, and we look forward to staying again! :)

Great place

Friendly front desk staff

Your hotel is very nice; both the rooms and the grounds are very impressive, and I like very much the location on Shaw Ave. because it is very convenient to much of Fresno.

Convenient location and good service. While a bit worn around the edges will come back.

The room was very clean, I was flea bitten and I brought no pets with me.

As always. I will be back again next year2026

Both nights I was woken up by constant door slamming of guest room doors at 2:30 A.M., 3;30 A.M. and again at 6:30 A.M.

Comfortable, clean room.

Your Staff is amazing! I accidently left my pillow at hotel and they called me the next day and said they found my pillow. Thank you Evelyn and the rest of Piccadilly Staff,

Found roaches in the room. Room needs to be updated badly! Didn’t even want to eat breakfast in the hotel. Checked out after one night instead of two like I had planned.

My room was over at the Spyglass building and it was nice to have a room in an area that was more private. Also, love all the trees. I think the only real complaints are the doors to the building have non-functioning security locks. Not that is a big issue, but it does look trashy to have doors that are broken. I also would personally have liked a larger, more modern TV. Lastly you can tell that when they clean they do not move items out of the way to clean. They just line of sight clean, so if you move the chair or lift a lamp, you will find dirt or whatever the black stuff was. However, my stay was pleasant and the staff were nice. Never had the breakfast because i was not up early enough to wanna drive over.

Clean rooms, and warm breakfast that starts at 6am.

Good stay.

Clean, comfortable and convenient. While it's an older property, it's well maintained and the grounds are really nice. Loved having hot sauce as a condiment at breakfast and did I mention the bed? So comfortable! Another thing, many other hotels don't offer the variety of cable TV that Piccadilly has. Much appreciated. Love the Pinto tacos across the street too. Definitely recommend and would stay there again!

Clean room staff was super friendly

Ok

Hotel was outdated but comfortable enough and clean with plenty of convenient parking. Deluxe breakfast was just overcooked scrambled eggs and sausage patty which was a little disappointing but there are a lot of dining options nearby.

I always enjoy staying here. The staff is always so helpful and beyond friendly. Anytime I’m staying in Fresno they’re my first choice to stay!

Clean

I’ve stayed there a dozen times… If I don’t get some sort of credit back I will never stay there again.

Awesome place to stay. Close to everything . Staff is friendly and breakfast is delicious. Safe place to walk

Eggs, potatoes, sausage patties, toast, oatmeal, cold cereal, pastries, juices and of course coffee. Will definitely stay there again

Gary J. George / author of 'The Smoke Tree Series' novels.

Room was very nice staff was very courteous

Great

Front desk was very helpful

Oscar was of great help! He was very accommodating!

I have stayed here since 1975. I love the place. However, the NO morning hot water situation is getting worse. The wash basin water flow is restricted down to trickle in room 166 and no hot water for a shower from 6 AM to 10 AM. My other two recent stays in rooms 174 and 178 weren't any better. I am thinking about changing my Fresno stays to The Garden Inn so I will be able to take a shower.

The Wi-Fi connection in Room 349 was extremely poor. I needed to use the internet during my stay, but the lack of connectivity made that nearly impossible.

Everything was perfect

Accommodating us with mobility issues to a ground floor room.

Room overall clean. Quiet surroundings. Pleasant staff. Did not give 5 stars because the building where our room was (Fireplace) had doors wide open at all time. Free access for anyone/outsiders to roam hallways. Did not feel safe. Also,.. their coffee during breakfast was extremely watered down.

As always A well-kept quiet room and helpful, courteous staff

Very nice room. Staff was very helpful and pleasant

Great beds Delicious breakfast

The staff was amazing and very accommodating. However, my brother and I checked in to our room late Friday night after being on the road for close to four hours we wanted to take a shower and call it a night going into the bathroom and putting my toiletries on the ledge of the shower, I found a person‘s pubic hairs all around the tub rather than call and wait to have the tub cleaned, I took my own disinfectant wipes and wipe down the tub. We were placed in a very old room that didn’t look anything like the room that we booked online even still we let it go. My brother woke up about 5 AM and was covered in bites on his shoulders, neck stomach and arms. We asked to change rooms and the rooms were changed with no issues. The new room was slightly updated and upstairs so we appreciated that however Sunday morning about 7:30 AM 8 AM we were woken up to housekeeping, yelling “room service” up and down, doors being slammed, the door slamming went on all night. I don’t understand why anybody had access to the hallways that led to rooms that was kind of scary. No key entry was needed to get into these hallways and Friday night. The door was propped open all night even after my brother and I closed it. There was certain parts of the hotel that were very nice. The staff was extremely friendly, but whatever it was, that bit, my brother really scared me. The cleanliness of the bathroom was alarming. I won’t be staying there again sadly.

Hotel was great, options like mino golf in hotel for kids. Breakfast lovely.

Breakfast was fresh and a great variety of food options

Concerns: bathroom (specifically the toilet) was not clean and bedspread had dirt on it

Clean, comfortable room. Very spacious

Very nice staff

Room was loud with mechanical noises: refrig, air conditioner, other (unidentified) Pillows were the hardest most uncomfortable pillows I've ever slept on. Bed was comfortable.

Hotel was priced fairly. Rooms were a little older and in need of some upgrades. (Toilet ran off and on; bathroom door wouldn't always close; older lamps (no USB); tile floor in hallway echoed noise and conversations significantly. Exterior access doors to building weren't locked.

The property is nice. The rooms could use some updating. Joey was helpful. Not great for the disabled. They were supposed to contact when my room was available; I had to go back & ask. Breakfast was adequate

Upon arrival the room was neat and clean.

The property was well maintained, staff were cordial, however the room was dated, musty smelling, bed was terrible uncomfortable, tv remote did not work, phone did not work on day of check out, the air conditioner was great though. Overall was not what I had expectation of, probably will look for a different hotel next time in Fresno.

The property is nice and quiet, in a good location. Breakfast was good with many options. Also everyone we came across that was on the staff were very nice and helpful.

The grounds are beautiful. The room interior has peeling wall paper and very old carpet. We have been locked out of the room each day by faulty magnet door lock requiring multiple trips to the office to gain entry. We asked to change rooms but they told us they were fully booked. In 2 days we have seen 2 people, no noise or lights in rooms. Would not book this hotel again.

No complaints.

Secure location, friendly staff, comfortable room

Nice stay, but showing its age. Could use some deeper cleaning and renovations/repairs, but overall clean and the staff were very kind.

Staff was very helpful and friendly. the property and hotel was clean

everything was nice and clean, the bed was very comfortable and pillows, ac was a bit slow but it worked. The only thing missing was a microwave, this is a necessity especially families traveling with babies or kids. The area was clean and close by to stores, entertainment and shopping.

Clean

fine for one night

Nice

Clean comfortable room great breakfast quiet easy to get around staff friendly and helpful

Got breakfast vouchers when I arrived which I didn't expect! But the deluxe breakfast was a good choice for a day or two. Overall a good stay minus the teens that were there for the cross country run event. Very loud after 10pm.

We enjoyed the atmosphere and the grounds. Beautiful and in a great location. When we checked in, we were early and the gal was unpleasant about that, also requested something from front desk, never happened. All other staff was pleasant. Would gladly recommend and stay again.

Quite and easy

First of all, I’d like to thank you guys for offering such a plentiful breakfast to us. Secondly, the staff I met are so nice! Finally, there is a problem with the shower head in my room but still can be used. I told the front desk when I left and she kindly said she would tell them. There is a little bit old house smelled in the room.

Clean room, excellent breakfast included with our stay. Staff friendly.

Nice spread

Overall it was a good experience.

All good

Tiny walls, good shower

good

Clean and comfortable, near freeways and stores. Staff could improve customer service, tried to smile, and appear to want to provide good service if they really don’t like their job, go elsewhere where you don’t deal with public!

Room 115. Now you know!

Good price.

I have been staying here frequently for last two years, it is almost a home away from home.

Nice stay

Need carpet in the hallway. The space is too loud.

The room is clean and bedsheet is crisp clean also. Night rate is so affordable. Thank you so much.

Dinner and drinks at Mochuelo was top notch…very flavorful and reasonably priced for craft cocktails and tasty tapas with excellent service. Breakfast was included with the stay and was well stocked on Friday and Saturday, but not our last morning. Unfortunately, we didn’t receive housekeeping services or restocking during our stay, including the day we specifically hung a sign on the door requesting service, which explains the 4 stars instead of 5.

The staff front desk and housekeeping are excellent! They were very professional in all communications and transactions. Special shout out to EVELYN from the front desk who went the extra mile to deliver towels and supplies to our room, when I didn't realize that housekeeping wasn't daily.

Very clean, reasonable price, excellent breakfast and awesome and friendly and professional staff

Love staying here.

Hot water at bathtub, but had to run sink for 20 minutes to get warm water there.

Rooms are clean and quiet. The whole area is beautiful. Wonderful breakfast included.

Front desk staff was very friendly and helpful

Clean and in a nice area a lot of things were in walking distance

Great staff, nice pretty grounds and reasonable price

Jocelyn at the front desk is so kind and amazing! She changed our room without hesitation after I found that our first room faced the main street and was too loud. Also, our wait person who looks like a combo of Barrack Obama and Tiger Woods (Brian, I believe) was top-notch all the way. Restaurant for breakfast never fails. Dinner...not as great. We will for sure stay again though, because it truly is one of the better places you can find in Fresno. Thank you.

The carpet was dirty and smell Spa pool handle was broken off

Quiet room in a very busy part of town. The staff was kind and patient with me.

Absolutely beautiful hotel, each room was a villa with lots of surrounding parking. Our villa was spacious and so beautiful with a very comfy bed and big bathroom/shower. The restaurant/bar next to the lobby was stunning and the food and drinks were delicious. Definitely get the lamb meatballs, so good. Overall, a wonderful stay and a place we will come back to very soon.

Nice breakfast and lobby. Good customer service. Microwave available only in executive rooms. Massively old hair dryers.

N/A

It’s always clean and we appreciate that and quiet. Water pressure could definitely be better in the bathroom sink. That’s my only complaint.

During checkin/out, staff were very friendly, helpful. Room was clean. Hot buffett breakfast was very good, clean & replenished often

Great place . A top notch breakfast though not many varieties !

The room was clean, but worn down with age and some pieces could use a more thorough clean. The lobby was a bit tricky to find, as it looked like it was the ebtrance to the restaurant, but the staff was super nice and they got me set up quickly and easily. Not a flawless stay or flawless place, but good for the price and comfortable enough!

Very old property. Rated highly but not deserving.

Great place for good price.

I stay there everytime I visit my son. The grounds are very well landscaped ,rooms ate clean and readonably proces. Love the Pappas restaurant and bar that is on the property.

Just a bit dated, but overall great value.

Staff was friendly making it easy to check in. The grounds were very well maintained. We were surprised that the entry doors to the buildings were all wide open-just seems like a safety item as non-stayers could get in. The room was nice, but the bathroom needs a little updating as wallpaper was peeling off at the bottom. We enjoyed the breakfast.

Only down thing is noise of outer doors leading to halls of the rooms. Clanky noisy sounds when doors shut.

Friendly staff. Restaurant is uncommonly good for a hotel.