Hampton Inn Fremont
About Hampton Inn Fremont
Featuring 3-star accommodations, Hampton Inn Fremont is located in Fremont, 12 miles from San Jose Convention Center and 15 miles from Shoreline Amphitheatre. The property is around 24 miles from Oakland Coliseum, 29 miles from Oakland Museum of California and 30 miles from Henry J. Kaiser Convention Center. The hotel has an outdoor swimming pool and a 24-hour front desk. All rooms is equipped with air conditioning, a fridge, a microwave, a coffee machine, a shower, a hairdryer and a desk. At the hotel the rooms come with a closet, a TV and a private bathroom. Oakland Convention Center is 30 miles from Hampton Inn Fremont, while Grand Lake Theater is 30 miles from the property. Norman Y. Mineta San Jose International Airport is 11 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the cleanliness of the rooms, the comfort of the beds, and the quality of the breakfast. However, there are consistent complaints about noise, issues with room readiness, and varying levels of customer service.
- Clean rooms
- Comfortable beds
- Noise issues
- Inconsistent customer service
- 3/5
The breakfast was not really good. The sausage was rubbery.
- 5/5
It was good 2 night stay. Breakfast was decent, good sized rooms. Helpful staff. Fair amount of parking.
- 5/5
The room was extremely clean and big. The free breakfast included many selections from pastries to cooked items. The staff was very friendly. I will definitely stay here again! The best hotel I've stayed at!
- 5/5
Friendly Staff Breakfast was great
- 5/5
Great hotel Very good breakfadt
- 5/5
The receptionist was very helpful with a restaurant list and his input on one.
- 5/5
I enjoyed my stay. Breakfast was great 👍. Staff were great and very hospitable. I will recommend this hotel to anyone.
- 4/5
Everything was good from check in to check out. The place was clean & quiet. Breakfast was good, enough parking for guests.
- 5/5
Rooms and public spaces clean, comfortable. Staff very helpful. Will stay again for sure.
- 3.5/5
Room very spacious and clean The breakfast offerings were quite monotonous and lacking in variety
- 3/5
Pros: the room is clean, and front desk staff is helpful. This hotel also offers free drinking water at the ground floor.
- 2.5/5
The room I was assigned had not been cleaned. The bed was unmade, food was in the room, etc. Exhausted from my drive, I then had to go back downstairs and wait at least 10 minutes for the manager to assign another room. He didn't really apologize nor was he friendly at all.
- 2.5/5
The room I was assigned had not been cleaned. The bed was unmade, food was in the room, etc. Exhausted from my drive, I then had to go back downstairs and wait at least 10 minutes for the manager to assign another room. He didn't really apologize nor was he friendly at all.
- 4.5/5
Everything was good a manager nick helped out a lot.
- 4.5/5
Everything was good a manager nick helped out a lot.
- 1/5
部屋の広さなどは期待通り。 A noise perhaps from plumbing within the wall or somewhere else disturbed my falling asleep. In addition, garbage truck before 6 am with warning beep while going back was so annoying.
- 4/5
Bed was not as comfortable as I would like. We did not realize your room is only cleaned every other day.
- 4/5
Newly renovated, Location is great. Staff friendly. Check in easy. Bed was not as comfortable as I would like. We did not realize your room is only cleaned every other day.
- 5/5
Staff was awesome especially Nick!
- 4.5/5
Superb
- 1/5
No rooms of hotels bathrooms exhaust working bad smell all over the hotel, it didn't say outdoor swimming pool, Staff are very lazy, very few food to eat in breakfast. I got change 4 rooms due to bathrooms exhaust. very very terrible experience. It is very danger to stay in this hotel.
- 4.5/5
Superb
- 4.5/5
A modern and clean hotel that appeared updated and fresh. The room was comfortable, plenty of space, and although it was freeway close, I hardly heard any automotive noise. Breakfast was solid and I appreciate the fresh brewed coffee and selection of beverages. Shower pressure was fantastic and the provided soaps/washes/lotion were quality. The only thing I noted was the parking lot could use a bit more lighting the further away you are from the hotel entrance.
- 4.5/5
A modern and clean hotel that appeared updated and fresh. The room was comfortable, plenty of space, and although it was freeway close, I hardly heard any automotive noise. Breakfast was solid and I appreciate the fresh brewed coffee and selection of beverages. Shower pressure was fantastic and the provided soaps/washes/lotion were quality. The only thing I noted was the parking lot could use a bit more lighting the further away you are from the hotel entrance.
- 5/5
Plenty of free parking, breakfast is adequate and within close proximity to shops and restaurants.
- 4.5/5
Superb
- 5/5
Spacious room. Comfortable bed and pillows.
- 5/5
Spacious room. Comfortable bed and pillows.
- 3/5
The breakfast wasn’t very good. Rubbery eggs and Canadian bacon. The make your own waffles are fine. When we checked in I asked for a quiet room and the front desk person said he couldn’t do that. That because I reserved with Expedia that I had to have a certain room near the elevators. Well that wasn’t acceptable to me. I literally was thinking of going to the Marriott down the street because they were charging only $100 a night and was just going to eat the cost. But somehow the person was able to get us a room at the end of a hallway. The property isn’t the nicest Hampton Inn we’ve stayed at. I really wouldn’t recommend.
- 4.5/5
Superb
- 4.5/5
Good location , accessible To make sure there is always a staff at the front desk
- 4.5/5
Good location , accessible To make sure there is always a staff at the front desk
- 4.5/5
Superb
- 5/5
Exceptional
- 4.5/5
Friendliness ,convenient ,location ,breakfast The room only had face soap I forgot the body soap
- 5/5
Yes. Very comfortable bed and so clean
- 5/5
Yes. Very comfortable bed and so clean
- 5/5
Very clean and well maintained property! Friendly staff, great breakfast options and lots of FREE parking :)
- 5/5
Very clean and well maintained property! Friendly staff, great breakfast options and lots of FREE parking :)
- 5/5
Room was clean, breakfast was amazing, the staff was very nice!
- 5/5
Room was clean, breakfast was amazing, the staff was very nice!
- 5/5
The stay was great. The bathroom in the room was one of the nicest I have had the pleasure to
- 5/5
The stay was great. The bathroom in the room was one of the nicest I have had the pleasure to
- 5/5
Exceptional
- 4/5
Nice and clean rooms.
- 4/5
Nice and clean rooms.
- 5/5
The room was very clean. Staff at check in, check out, and at the continental breakfast were very friendly and accommodating! We would highly recommend staying here!
- 5/5
The room was very clean. Staff at check in, check out, and at the continental breakfast were very friendly and accommodating! We would highly recommend staying here!
- 4/5
The food, very nice buffet style breakfast, the servers were excellent
- 5/5
clean room, everything was in order.
- 4/5
Yes on bith
- 4/5
Yes on bith
- 5/5
Easy access to the hotel.spacious parking space, gorgeous lobby. Friendly staff Clean room /bathroom Coffee, hot water & cold water available 24/7
- 5/5
Easy access to the hotel.spacious parking space, gorgeous lobby. Friendly staff Clean room /bathroom Coffee, hot water & cold water available 24/7
- 4/5
Room was clean. The staff was so friendly and breakfast was great. Having it open up at 6am instead of 7am was a plus, as we were there for early soccer games and otherwise wouldn’t have been able to get breakfast.
- 4/5
Room was clean. The staff was so friendly and breakfast was great. Having it open up at 6am instead of 7am was a plus, as we were there for early soccer games and otherwise wouldn’t have been able to get breakfast.
- 4/5
Room was clean and accommodations were great. An extra banklet in the closet was nice because it was freezing. The only issue we had is that we could not get the mute button to cancel on the TV. . . minor issue but unable to reach front desk (no one answered phone when we called and no one at desk when we dropped by) is all. Probably busy elsewhere, but no big deal. Breakfast very nice. Thank you!
- 4/5
Room was clean and accommodations were great. An extra banklet in the closet was nice because it was freezing. The only issue we had is that we could not get the mute button to cancel on the TV. . . minor issue but unable to reach front desk (no one answered phone when we called and no one at desk when we dropped by) is all. Probably busy elsewhere, but no big deal. Breakfast very nice. Thank you!
- 4/5
Rooms are clean and so are the staff were also courteous.
- 4/5
Rooms are clean and so are the staff were also courteous.
- 4.5/5
Superb
- 5/5
still went out while I was on the treadmill.
- 5/5
still went out while I was on the treadmill.
- 4.5/5
The outside and inside were incredibly clean. The rooms appear to be updated recently and were very well kept. The staff were not visible Seem briefly at check-in and check out. Never anyone at the desk during other times I passed through. There were no issues that needed to be addressed for myself.
- 5/5
Good
- 5/5
Good
- 5/5
House keeping staff were so friendly & always asked if we needed any extra towels or toiletries . Will be staying here again in the future.
- 5/5
House keeping staff were so friendly & always asked if we needed any extra towels or toiletries . Will be staying here again in the future.
- 5/5
Food was also good and well stocked breakfast area. It's not 5 star flavor but it's a free breakfast ya know.
- 5/5
Food was also good and well stocked breakfast area. It's not 5 star flavor but it's a free breakfast ya know.
- 4/5
The room very clean, but the room air conditioning is not working. A lot parking.
- 4/5
The room very clean, but the room air conditioning is not working. A lot parking.
- 4/5
Clean, comfortable room.
- 4/5
Clean, comfortable room.
- 2/5
I asked the front desk next morning. They are like next time request a room service a-day before I was like ? Isn’t it room service every day at the hotels or you have to request a day before. ?
- 5/5
Usual good stay
- 5/5
Usual good stay
- 5/5
Stayed here many times, good solid choice
- 5/5
Stayed here many times, good solid choice
- 5/5
Friendly staff
- 4/5
Room was clean and well appointed. Breakfast was outstanding. Convenient location. TV remote was not easy to use, especially for volume control.
- 4/5
Room was clean and well appointed. Breakfast was outstanding. Convenient location. TV remote was not easy to use, especially for volume control.
- 5/5
Good
- 5/5
Good
- 4/5
Good
- 4/5
Good
- 5/5
My fiance and I stayed here for a concert that was at levis stadium. I was trying to find something that was both affordable but also well kept and most importantly safe. The staff at the front was super friendly and it was nice that they had free parking for guest. There was also breakfast included in the cost. I belive the cost was totally worth it becuase of this. It's in a nice quiet area too as well as near a highway which comes in handy. I'm overall very satisfied with our stay.
- 5/5
My fiance and I stayed here for a concert that was at levis stadium. I was trying to find something that was both affordable but also well kept and most importantly safe. The staff at the front was super friendly and it was nice that they had free parking for guest. There was also breakfast included in the cost. I belive the cost was totally worth it becuase of this. It's in a nice quiet area too as well as near a highway which comes in handy. I'm overall very satisfied with our stay.
- 3.5/5
Breakfast. Nice Bed. Location I hate false advertising. Pool and Hot tub was out. Clerk had been moved in to help, not friendly. The late night male was unfriendly and appeared frustrated we took him away from his phone n music. Staying at another Hilton tonight and deception again with $150 deposit not stated plus parking! Be wary of Hilton.
- 5/5
Wonderful
- 5/5
Wonderful
- 4/5
Quiet and nice overall. When I first checked in the room they gave me was really dirty and I asked for another room, which they gave me with no questions asked.
- 4/5
Quiet and nice overall. When I first checked in the room they gave me was really dirty and I asked for another room, which they gave me with no questions asked.
- 4/5
Lovely experience
- 4/5
Lovely experience
- 5/5
Nick and Isaac are the best!
- 5/5
Nick and Isaac are the best!
- 4/5
Quiet , Breakfast so great peaceful stay I felt great relaxation
- 5/5
Shower very relaxing with nice shower gel and towels!
- 5/5
Shower very relaxing with nice shower gel and towels!
- 5/5
I was happy with my stay. The AC fan could be run continuously (regardless of the set temp), which is helpful for sleeping. Good breakfast, and clean room. No complaints.
- 5/5
I was happy with my stay. The AC fan could be run continuously (regardless of the set temp), which is helpful for sleeping. Good breakfast, and clean room. No complaints.
- 2.5/5
Good location Too noisy, the installation is not good. Can’t sleep cuz of the noise
- 5/5
TV remote was horrible. Also more rooms on ground floor should have grab bars in the showers.
- 2.5/5
. I like the location it was very tucked away and quiet . The hot water was working in the shower but not the bathroom sink
- 5/5
Easy access. Site was very clean
- 5/5
Easy access. Site was very clean
- 5/5
Great hotel for business stay.
- 5/5
Great hotel for business stay.
- 4/5
Very clean room and comfortable rooms and friendly staff
- 4/5
N/A
- 4/5
N/A
- 4/5
Good to stay next time
- 4/5
Good to stay next time
- 5/5
My stay was pleasant. The hotel was clean and comfortable.
- 5/5
My stay was pleasant. The hotel was clean and comfortable.
- 4.5/5
The control for the TV is challenging. There is not program guide on the screen. Overall, trying to get a little entertainment using the TV is very cumbersome and frustrating. This was the worse part of my stay.
- 5/5
Was clean and beds were comfortable. Breakfast was good with a few options and staff were friendly
- 5/5
Was clean and beds were comfortable. Breakfast was good with a few options and staff were friendly
- 5/5
Staff service and free breakfast
- 5/5
Staff service and free breakfast
- 4/5
Service
- 4/5
Service
- 4/5
Staff and service is nice
- 4/5
Staff and service is nice
- 3/5
Elevator broken. I wish I was notified before hand as I was traveling with an elder.
- 3/5
Elevator broken. I wish I was notified before hand as I was traveling with an elder.
- 1/5
Shampoo bottle was missing/no tissue paper/no hair dryer. The window latch was broken & were on the ground level. It was late when we found out, so we kept the room. My 2 daughters legs were bitten by bed bugs. I felt something bit me too on my foot before I fell asleep. Internet was not working when one of us tried to get connected. Not worth the nightly rate I paid.
- 1/5
Shampoo bottle was missing/no tissue paper/no hair dryer. The window latch was broken & were on the ground level. It was late when we found out, so we kept the room. My 2 daughters legs were bitten by bed bugs. I felt something bit me too on my foot before I fell asleep. Internet was not working when one of us tried to get connected. Not worth the nightly rate I paid.
- 1/5
Front desk lady charged me twice when i paid thru app.. then pool was dirty i cleaned it before we got it.
- 1/5
Front desk lady charged me twice when i paid thru app.. then pool was dirty i cleaned it before we got it.
- 4/5
This property is finishing up a refresh. Just a few items to go. Location is in a business park. Not a lot around but the staff and customer service are excellent! Breakfast dining staff was diligent, kind and smiling. The manager Nick Scott made a point to follow up with me on a couple of minor issues. His follow thru and attentiveness was impressive ina world that often feels as though customer service is dead and gone. So appreciative for that! I’ll be back.
- 4/5
This property is finishing up a refresh. Just a few items to go. Location is in a business park. Not a lot around but the staff and customer service are excellent! Breakfast dining staff was diligent, kind and smiling. The manager Nick Scott made a point to follow up with me on a couple of minor issues. His follow thru and attentiveness was impressive ina world that often feels as though customer service is dead and gone. So appreciative for that! I’ll be back.
- 5/5
Great customer service!
- 5/5
Great customer service!
- 5/5
Very nice room clean 100 % recommended
- 5/5
Very nice room clean 100 % recommended
- 5/5
Very clean hotel. Convenient to my course. Nice room. Friendly and competent staff. breakfast was included with some variety and good. Coffee was pretty good. I appreciated having cold filtered water to drink and a small gym. Tv worked without issues. My only compliants are that the bed was a bit too soft and I could hear the woman in the room next door.
- 5/5
Very clean hotel. Convenient to my course. Nice room. Friendly and competent staff. breakfast was included with some variety and good. Coffee was pretty good. I appreciated having cold filtered water to drink and a small gym. Tv worked without issues. My only compliants are that the bed was a bit too soft and I could hear the woman in the room next door.
- 4/5
Only downside during my stay was the car rental company provided me with an EV and it would have been nice to have chargers at the hotel. Instead I had to drive ~3miles to the closest charger that my car could connect to.
- 4/5
Only downside during my stay was the car rental company provided me with an EV and it would have been nice to have chargers at the hotel. Instead I had to drive ~3miles to the closest charger that my car could connect to.
- 1/5
Yes our room was infested with ants. We told the staff and they did nothing about it. Also it To 5 attempts to get out key to work only to find out there was a MAN IN OUR ROOM!! Then when we changed rooms our keys didn?t work again
- 4/5
Property was good
- 4/5
Property was good
- 3.5/5
Location Ants in my room. Avoid room 208.
- 5/5
I love how clean it was. Kitchen staff was nice
- 5/5
I love how clean it was. Kitchen staff was nice
- 5/5
Nice place
- 5/5
Nice place
- 5/5
Amazing front staff and management!
- 5/5
Amazing front staff and management!
- 1/5
The hotel is under renovation but my stay was not directly affected. The housekeeper tried to gain access to room without announcing themselves prior to checkout time and opened door which was a breach of security. Unacceptable. Spoke to manager who offered a credit on stay but didn’t apply it. Not good.
- 1/5
The hotel is under renovation but my stay was not directly affected. The housekeeper tried to gain access to room without announcing themselves prior to checkout time and opened door which was a breach of security. Unacceptable. Spoke to manager who offered a credit on stay but didn’t apply it. Not good.
- 5/5
Always clean and always good customer service
- 5/5
Always clean and always good customer service
- 5/5
Great experience!
- 5/5
Great experience!
- 4/5
The remodeled rooms were clean and refreshed, beds were comfortable and the breakfast was great. Staff smile every now and then but seemed not very happy.
- 4/5
The remodeled rooms were clean and refreshed, beds were comfortable and the breakfast was great. Staff smile every now and then but seemed not very happy.
- 2/5
Hotel under renovation, not noted on website. Noise from construction early, dust not controlled by plastic sheet barriers. No safety bars in bathroom shower. Unfinished, rough wood in room's alcove. Pool and fitness room only accessible through construction chaos. Room attended to only every other day. Person at front desk said room should never have been rented. Housekeeping and breakfast staff were extremely pleasant and helpful. Did not meet expectations for Hampton Inn. Should have been reduced rate?
- 2/5
Hotel under renovation, not noted on website. Noise from construction early, dust not controlled by plastic sheet barriers. No safety bars in bathroom shower. Unfinished, rough wood in room's alcove. Pool and fitness room only accessible through construction chaos. Room attended to only every other day. Person at front desk said room should never have been rented. Housekeeping and breakfast staff were extremely pleasant and helpful. Did not meet expectations for Hampton Inn. Should have been reduced rate?
- 3/5
Very old building. Poor pool. Rooms not ready for people flying in from SJC. Breakfast fair at best.
- 3/5
Very old building. Poor pool. Rooms not ready for people flying in from SJC. Breakfast fair at best.
- 4.5/5
Friendliness of staff was admired and helpful in their information. Front desk Nick was a great touchtone for me since I traveled alone. Some noises from y neighbors lasted awhile but I was ready to retire and they did not last that long.
- 4/5
The only hang up I have is, the lady at the breakfast bar is not that friendly and she stares. I also noticed that when I made toast and split it and sat down, she immediately got up to wipe down where I cut it. I felt a bit rushed and awkward.
- 4/5
The only hang up I have is, the lady at the breakfast bar is not that friendly and she stares. I also noticed that when I made toast and split it and sat down, she immediately got up to wipe down where I cut it. I felt a bit rushed and awkward.
- 5/5
Always fantastic!!
- 5/5
Always fantastic!!
- 5/5
Always my favorite place to stay
- 5/5
Always my favorite place to stay
- 2/5
beds and pillors are uncomfortable
- 2/5
beds and pillors are uncomfortable
- 4/5
The Bed was a little old school. Springs made Noise while moving
- 5/5
- 5/5
- 4.5/5
The lady at the front desk Michelle who checked us in was rude and dismissive.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 4/5
Madonna accomadated us with early check in which was extremely beneficial to us to change our dress for a mermorial service, Thank you very much, been a Hilton Member for years.
- 4/5
Madonna accomadated us with early check in which was extremely beneficial to us to change our dress for a mermorial service, Thank you very much, been a Hilton Member for years.
- 5/5
Great staff, clean room, deelish coffee.
- 5/5
Great staff, clean room, deelish coffee.
- 5/5
Good location, Great staff, comfortable room, decent breakfast
- 5/5
Good location, Great staff, comfortable room, decent breakfast
- 4/5
Nice clean quiet room. Good breakfast serving of scramble eggs, meat, waffles, breads, n\muffins, fruit, etc.
- 4/5
Nice clean quiet room. Good breakfast serving of scramble eggs, meat, waffles, breads, n\muffins, fruit, etc.
- 3/5
My room smelled awful. There was no nite light in the bathroom and we were provided with only one soap.
- 3/5
My room smelled awful. There was no nite light in the bathroom and we were provided with only one soap.
- 5/5
T
- 5/5
T
- 5/5
Was clean and roomy, breakfast was nice, and concierge was very friendly.
- 5/5
Was clean and roomy, breakfast was nice, and concierge was very friendly.
- 3/5
No trash can in the room, no night light in bathroom. Overall good.
- 3/5
No trash can in the room, no night light in bathroom. Overall good.
- 2/5
In the bathroom, the sink or the pipes under the sink were dripping because every time I went into the bathroom, the floor was wet.
- 2/5
In the bathroom, the sink or the pipes under the sink were dripping because every time I went into the bathroom, the floor was wet.
- 5/5
My favorite overnight stay! Great customer service, clean, super quiet.
- 5/5
My favorite overnight stay! Great customer service, clean, super quiet.
- 5/5
I truly enjoy my stays here. The staff is friendly and caring.
- 5/5
I truly enjoy my stays here. The staff is friendly and caring.
- 5/5
Always great customer service. They Never disappoint and are always welcoming. Clean rooms!
- 5/5
Always great customer service. They Never disappoint and are always welcoming. Clean rooms!
- 5/5
Nice breakfast
- 5/5
Nice breakfast
- 5/5
I like the quality of the service that I get from Hampton inn. The staff is wonderful.
- 5/5
I like the quality of the service that I get from Hampton inn. The staff is wonderful.
- 1/5
Too old, need update.
- 1/5
Too old, need update.
- 5/5
Safe
- 5/5
Safe
- 5/5
Hampton Inn Fremont, was really nice and so was the staff who checked me in. Madonna and Kay thank you so much for your superb service I really appreciate your service thank you.
- 5/5
Hampton Inn Fremont, was really nice and so was the staff who checked me in. Madonna and Kay thank you so much for your superb service I really appreciate your service thank you.
- 5/5
Nicholas Scott the general manager did a wonderful job accommodating my baby and I while we were in Fremont, CA for a few days when I had a few bumps on the road. The rooms were clean, beds were comfy and the AC felt good. My baby loved the breakfast every morning. Anything I needed, Nicholas was very nice to help. If I’m ever back in Fremont, CA I will definitely be back and refer anyone who is in that area! Thank you so much!!! 😊
- 5/5
Nicholas Scott the general manager did a wonderful job accommodating my baby and I while we were in Fremont, CA for a few days when I had a few bumps on the road. The rooms were clean, beds were comfy and the AC felt good. My baby loved the breakfast every morning. Anything I needed, Nicholas was very nice to help. If I’m ever back in Fremont, CA I will definitely be back and refer anyone who is in that area! Thank you so much!!! 😊
- 5/5
Nice hotel, very clean…. When we arrived there was a maintenance man in our room fixing a light, he never came back. A bit-picky comment but housekeeping only left 4 packets of decaf coffee, no regular. Other than that, a lovely hotel.
- 5/5
Nice hotel, very clean…. When we arrived there was a maintenance man in our room fixing a light, he never came back. A bit-picky comment but housekeeping only left 4 packets of decaf coffee, no regular. Other than that, a lovely hotel.
- 5/5
Whenever in the Fremont area, I try to stay at this property. It is in a quiet location, a very well kept and comfortable property as well as being a very good value. The included breakfast is far better than most and I always sleep well.
- 5/5
Whenever in the Fremont area, I try to stay at this property. It is in a quiet location, a very well kept and comfortable property as well as being a very good value. The included breakfast is far better than most and I always sleep well.
- 5/5
Big spacious room, very quiet, welcoming, front b desk was very polite and definitely knew what he was doing. Very quick to check in and out. Oh and The contactless key entry is so awesome and so easy to use! No problems at all.
- 5/5
Big spacious room, very quiet, welcoming, front b desk was very polite and definitely knew what he was doing. Very quick to check in and out. Oh and The contactless key entry is so awesome and so easy to use! No problems at all.
- 4/5
Really liked the mattress and comforter. Good breakfast. And coffee.
- 4/5
Really liked the mattress and comforter. Good breakfast. And coffee.
- 5/5
very nice job!!! Keep up!!
- 5/5
very nice job!!! Keep up!!
- 3/5
The property is quiet plenty of parking. Front desk young lady at night and young man in the afternoon are very pleasant. Always with a smile and very friendly. Morning lady on the other hand is so cold and a bit rude. The hallways and hotel is kept very hot. The AC works very well in the room, but the rooms are old, dirty and need some attention. Our toilet was not clean when we first arrived, that was disgusting. We always start at the Hampton in Union City, CA and we love it! This site not so much. Breakfast is very nice, pool area is dirty.
- 3/5
The property is quiet plenty of parking. Front desk young lady at night and young man in the afternoon are very pleasant. Always with a smile and very friendly. Morning lady on the other hand is so cold and a bit rude. The hallways and hotel is kept very hot. The AC works very well in the room, but the rooms are old, dirty and need some attention. Our toilet was not clean when we first arrived, that was disgusting. We always start at the Hampton in Union City, CA and we love it! This site not so much. Breakfast is very nice, pool area is dirty.
- 4/5
- 4/5
- 5/5
Great hotel, clean and comfortable bed.
- 5/5
Great hotel, clean and comfortable bed.
- 5/5
Overall was great, except the remote may have needed batteries.
- 5/5
Overall was great, except the remote may have needed batteries.
- 5/5
Easy access to freeways
- 5/5
Easy access to freeways
- 5/5
Overall this is an excellent choice for a short stay.
- 5/5
Overall this is an excellent choice for a short stay.
- 5/5
Clean and quite
- 5/5
Clean and quite
- 5/5
It was just a one day stay after my hamstring surgery so it worked out great
- 5/5
It was just a one day stay after my hamstring surgery so it worked out great
- 5/5
Breakfast Host Martha was so friendly and helpful, need more employees like her!
- 5/5
Breakfast Host Martha was so friendly and helpful, need more employees like her!
- 5/5
Great location
- 5/5
Great location
- 5/5
No comments
- 5/5
No comments
- 5/5
The lady that checked us in at night was amazing extremely helpful super nice! She deserves a raise. She went above and beyond. The room was super clean right next to the back door. I 2elk most def be there again
- 4/5
Our stay was delightful and accommodating.
- 5/5
Nice secluded area staff were super attentive helpful and friendly. Breakfast for both days was super delicious! I will definitely recommend this hotel to friends and family
- 5/5
It was very good , very clean
- 5/5
- 5/5
This was the 6th and final hotel I’d stayed in on my trip. It was the best of all of them. Every aspect was clean, up-dated, well-lit and with more little amenities than most places. Plus, breakfast was included.
- 5/5
The coffee 24 hours
- 3/5
Front desk didn’t go over what’s closed/open. She gave me my room keys without telling me what floor I was in, I had to ask. Then I had to ask where the elevator was located. I also had to ask about the gym and pool. For future reference: it’s best to have your front desk go over things with the guess. It’s not like everyone goes to the same hotel. Expect that everyone doesn’t know where everything is and help your customers
- 3/5
There’s short of staffs. I have to go down to the front desk to get the towels. Nobody’s available during checkout..quiet place though..
- 5/5
Clean and peaceful
- 5/5
Very good place to stay; clean and well maintained
- 4/5
Room was comfortable and clean. The hotel was close to freeway so it was very noisy and a/c unit rattled
- 5/5
It was near the shopping area with great restaurants. The only draw back is missing the great breakfast this hotel has during the "normal" days. However, there box breakfast is still good. Hope to see those great breakfast soon.
- 4/5
Great stay and room was relaxing, safe and clean.
- 5/5
The room was missing washcloths and the team was super fast and polite about fixing the situation. This is a sign of teamwork because the person who should have done it didn’t, and the person who fixed it was pleasant about it. Decent breakfast option considering the times.
- 2/5
I was emailed instructions on contactless reservation due to covid19. I booked my room from the available selections provided, upon arrival. I still had to check in with front desk anyway and the room I booked was not ready so the staff selected another room for me and sent me there. Also, when contacted about the stay, I learned they put in their system that the room was ready & did everything on their part when that's not what really happen. Also, TV sucks. It has a scrolling channel, no option to select channel. Everything else - basic as can be.
- 1/5
Room was not clean didn’t stay requested new bedding was refused
- 4/5
Very comfortable