Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA

Problem very hard to find probably too dark to look for the place especially on top of Denny’s n no light We arrived 10pm Also Expedia I think over charged me Our Fairfield Inn n suite in nj I was charged $200 more acc to the staff when we arrived

I wouldn’t even recommend this hotel to my worst enemy. Me and my family were completely disgusted and disappointed. This was false advertisement and I’m shocked at any positive reviews. We should’ve known what to expect once we approached the front door of the hotel. Trash was overflowing, the welcome mats were filthy, the floors in the lobby were dirty, and it smelled of mildew and must. As we walked to our hotel room the carpet in the hallways were so dirty and filled with stains. Only one elevator was working at the time and my first thought prior to entering the room is the cleanliness of this hotel was comparable to a nasty gas station bathroom. When we got into the room the smell was worst. One of the beds in the room was broken and one side was almost touching the floor. We noticed the mattress had a large stain of what appeared to be old blood on it. We had to wait for towels and washcloths when we asked for more because they didn’t have any clean ones. When we asked to be placed in another room we were told there weren’t any more available. I ended up sleeping fully clothed on the bed with my personal beach towel laid down as a barrier between me and the blanket on top of the bed. Even the pool was disturbing. The water was cloudy and there were brown stains all on the stairs going into the pool. When we reported our stay to customer service, they shared that the hotel staff said they offered us a new room but we declined which was false. Please go somewhere else.

The staff The dirtiness

Old looking decor.

Location is good! Overnight front desk staff member R.Queen is absolutely AMAZING! She goes the distance to make every guest feel at home.

Easy to get to. Nice room. Good coffee available all the time.

Location was good overall based on our trip plans. Quite dirty, lots of trash and cigarette butts all around the building. There was a car parked next to us that appeared to be used as a homeless shelter. It smelled horrible and was disgusting to see.

Exceptional

Exceptional

Service and pool Everything was comfortable here

Close by 95 north or south. When we arrived our room had a musty smell. Bathroom needs an upgrade.

Super comfy and clean I had no issues

Good value

Good

Very friendly, helpful and professional staff. They have swimming pool. The bathroom was not very clean .

Very good

Superb

Clean and friendly staff

The fact that it was close to a couple things and thats it Everything. The pool was dirty gave me my girlfriend and my friends visible rashes. The staff were sooooo rude omg terrible service. Food was grimy and so oily not healthy at all. Wont ever be goong there again

Superb

Exceptional

Exceptional

room was good. It could use another chair .

Clean & comfortable. Pet friendly with room on the 1st floor for easy in/out. Fenced dog area. Easy off & on Rte 95 Some of the facility could use a refresh. Carpet in the hallway for example.

Exceptional

Clean room, friendly and helpfull staff (front desk Ms. Queen was awesome). The hotel and rooms are a bit dated but everything works well and it was a comfortable stay for our road trip night stay. Conveniently located off the interstate.

Ok

Exceptional

Great dog park!

Friendly and polite staff. Breakfast was good but not a lot of healthy options. Would have liked plain Greek yogurt and cheerios. The room was clean and bed comfortable, refigerator kept things very cold. Bathroom needed a makeover. Paint chopped on bathroom door and it didn't close; tub plug broken and shower curtain wouldn't stay closed and water out on floor,; ledge to step up onto to fetch into Bathroom and I tripped twice; not enough plugs and charging ports.

Friendly and polite staff. Breakfast was good but not a lot of healthy options. Would have liked plain Greek yogurt and cheerios. The room was clean and bed comfortable, refigerator kept things very cold. Bathroom needed a makeover. Paint chopped on bathroom door and it didn't close; tub plug broken and shower curtain wouldn't stay closed and water out on floor,; ledge to step up onto to fetch into Bathroom and I tripped twice; not enough plugs and charging ports.

Great dog park!

Exceptional

Pleasant

We had to move to a different room after the first night because the carpet was wet!!!! You can’t walk without a shoes ! Hey what's what's whatThe AC wasn’t working properly, staff was horrible!! We asked for toilet paper the room service worker said I’ll be back and never did !! Another house keeper knocked on the room door to ask when are we leaving!!! Second time she knocked on the door and walked away I went out and asked her why did she do that she didn’t answer and left !!!!! This place is horrible used to be much better

I did not like anything at all. Everything. The staff are extremely rude and unhelpful . The pool was dirty and we all got out itchy with bumps. Everybody I went swimming with got bumps and rashes. Definitely overpriced. They have a terrible customer service. No healthy options for the food terrible. Bed bugs and roach infestation.

Nice stay

Superb

Pleasant

Location

The 3rd floor was a little bit smelly!

It was affordable, clean the front desk was polite and professional. The only thing I had a complaint about were the pillows. If I could even call them that. Yet but for the price I paid for 1 night maybe my expectations were too high.

Location

The 3rd floor was a little bit smelly!

The only thing I had a complaint about were the pillows. If I could even call them that. Yet but for the price I paid for 1 night maybe my expectations were too high.

Exceptional

It was near where we needed to go. Bed was comfortable The hallways kinda make u cringe. The whole time we were there the hallway floors had the same crumbs and dirt in the same spots. No one seemed to clean. And there was a weird smell in the hall. One of our rooms also had a weird smell. Had to spray. Tub in one room wasn't clean. We cleaned it ourselves. The AC in our room mad a weird noise.

I didn't like it the place smelled so bad .it wasn't clean the Spanish clerk at the front desk was very unprofessional she was on her ear pods talking and laughing loudly she had the music playing loudly which is very disrespectful. Dirty the smell was horrible not clean at all the dog shit is not being picked up

Close to interstate. Dirty facility. Machines broken, got a soda from machine and it was hot. Ice machines broken. Room had a musty smell.

Exceptional

I have family near the Hotel. I've always chosen that Hotel to stay at simply because of the location, price, amenities, staff , cleanliness and I surrounding business. I traveled for a Memorial Day gathering. Also, I drove my van. Breakfast .

The best instant hot water.

Great Awesome

Friendly, quiet and relaxing N/A

Good

Disappointing

The hotel was very clean. Staff was so nice especially the Saturday and Sunday morning desk clerk. The beds are the best and such soft sheets. I rarely give reviews but had to on this one.

Stayed at this location going up to Maine and back to Florida. It’s the perfect half way point for us. I think we will make this our regular stop on trips up north. Clean, roomy, quiet and accommodated my dog. The front desk clerk, Queen, is a delight! So friendly and helpful. Her good morning smile was a pleasant good bye for us at checkout.

Roxy was the individual who checked us in and she had me repeat my info several times because she couldn’t hear me due to the AirPod in her ear and someone talking to her through that. She had a phone set up on a tripod doing a TikTok live at the front desk and that took precedence over getting us checked in. When we got to our room, we checked the beds like I always do and there were dog hairs in our sheets. Which means the housekeeper did not give us clean sheets. They just made the bed up from the previous guest. We went downstairs and told Roxy and she did give us a new room, which was better. It was just all very concerning. The pool had a lot of chlorine in it. In the bottom of the pool had stuff that we were stepping on. Overall, the morning shift people were super nice and friendly and courteous. And the breakfast was good. But the night shift and the overall housekeeping definitely needs to improve. We will not be coming back there.

Exceptional

Comfortable bed. Hot shower. Indoor pool was nice. Nice Staff. Not far from Historic Fredericksburg. 3 different start times listed for when the pool opened. Hot tub was not avialable.

Very good

Breakfast, clean room Could not get in the pool

Very good

Exceptional

Exceptional

Good

Exceptional

Exceptional

Breakfast area not kept clean. Pool was cloudy

The rooms were big and spacious. The breakfast was a typical hotel breakfast, not bad. My only complaint was a faint mildew smell in the lobby when you enter.

The rooms were big and spacious. The breakfast was a typical hotel breakfast, not bad. My only complaint was a faint mildew smell in the lobby when you enter.

I was only here for an overnight stay. It was fine. The staff was rude at check in. I had been on the road for 81/2hours. My niece booked my room using a second party web sight. (Very normal these days) I received confirmation from the hotel before arrival. Was told I did not have a room, that using a second party was the problem, after my niece Spoke to her. I was told I better be glad I had a room.

A little dated but great location and value.

The front desk employee who checked us in was pleasant. The beds were comfortable and the rooms were clean. The hotel is starting to look a bit worn. Met our needs for a short stay. Breakfast was ok. Coffee was better than typical hotel coffee. Facility is a bit worn. Bit pricey for a standard hotel.

embarrassment. I will be contacting the company directly and providing this information, but I have never been so grossed out. I had to go to a store to sanitizing wipes to clean all of the surfaces. Beware, go somewhere else, spend the extra money to go to a better location.... Do not make the mistake I did by booking here. This place should be demo'd it's beyond repair.

Room smelled of mildew and stale. I didn’t feel comfortable with my family staying so I checked out and asked for my money back.

The breakfast was lacking. Disappointing there was no hot food.

We requested a No Carpet ADA room. It wasn't given.

Nothing. Did not fulfill my request for fresh linens and blankets, fridge was wobbly my drink spilled all over the place, maid came in at 9am without knocking (checkout was noon) and saw me and my wife naked and just stared for way too long before leaving, fro t desk did nothing about it, disgusting, I will never be back or stay at this hotel chain ever again and will tell everyone I know to stay away.

Nothing. Did not fulfill my request for fresh linens and blankets, fridge was wobbly my drink spilled all over the place, maid came in at 9am without knocking (checkout was noon) and saw me and my wife naked and just stared for way too long before leaving, fro t desk did nothing about it, disgusting, I will never be back or stay at this hotel chain ever again and will tell everyone I know to stay away.

Exceptional

It allowed pets and Clean We requested a No Carpet ADA room. It wasn't given.

Check in was easy and the front desk staff was so friendly and helpful. Thank you Queen The breakfast was lacking. Disappointing there was no hot food.

Everything

I rarely write reviews, but Miss Queen deserves 100 stars! We drove through terrible weather, late start to our trip, didn’t get in until after midnight but Miss Queen was at the front desk and she was incredible! Slight mix up, my fault, with payment and she fixed it ASAP! Room was clean, shower was nice, but then we checked out super early and Miss Queen was there to check us out and get me juice! I would seek this hotel again on any 95 road trip!

Bed was uncomfortable. Mattresses shot. Pillows crap. Dirty room. Pool and hot tub not working. Bed was uncomfortable. Mattresses shot. Pillows crap. Dirty room. Pool and hot tub not working.

Bed was uncomfortable. Mattresses shot. Pillows crap. Dirty room. Pool and hot tub not working.

The breakfast was ok. Location is far away from lots of restraunts . It is good close to chik fila but would like more options. Bed was comfortable. Old room. Damp smell in the hall. Old rooms

Old room. Damp smell in the hall. Old rooms

Very good

Loved the check-in with A.Queen who was at the front desk. She was AMAZING! And she was was great with the other guest interactions I saw as well.

Loved the check-in with A.Queen who was at the front desk. She was AMAZING! And she was was great with the other guest interactions I saw as well.

Breakfast and location were great. Rooms were a little dated but clean. Room service was always on point. The staff was always attentive and easy to work with. Rooms could use a refresh but outside of that, no complaints.

Breakfast and location were great. Rooms were a little dated but clean. Room service was always on point. The staff was always attentive and easy to work with. Rooms could use a refresh but outside of that, no complaints.

Pleasant

Not much variety for breakfast.

Superb

Room size decent. Large TV. Huge 4 story hotel only ONE working elevator. Dogs everywhere including eating area. TINY bath w/ tiny toddler size toilet seat. No water in vending machines. 3 out of 3 ice machines not working. OLD furnishings.

Room size decent. Large TV. Huge 4 story hotel only ONE working elevator. Dogs everywhere including eating area. TINY bath w/ tiny toddler size toilet seat. No water in vending machines. 3 out of 3 ice machines not working. OLD furnishings.

Room was clean stay was peaceful & staff was great and accommodating

Our room smelt like wet dog. We opened the window to get some fresh air but the “smoking area” was in front of our window. We found trash on the floor. We were only here one night so made the best of it. The indoor pool was fun for the kids and breakfast was busy but everyone got what they needed (cereal, yogurt, waffles). The water pressure was good in the shower. If given the choice I would pick another hotel. The entire property seems to be in need of a deep clean and renovation.

Quiet. Clean.

It's convenience to the highway. The place was out dated. It was dirty. Broken vending and ice machines, when I found a soda machine it gave wrong drink and it was hot. There was an odor when you walked in front door.

Great location off of I-95, and access to a lot of restaurants and gas stations. We've stayed here the past 5 years when traveling with our dog. The room was clean & comfortable. The staff was great especially Ms.Arvette Queen at the front desk - so friendly and helpful! A lot of construction workers, but I realize they need to stay somewhere too.

Great location off of I-95, and access to a lot of restaurants and gas stations. We've stayed here the past 5 years when traveling with our dog. The room was clean & comfortable. The staff was great especially Ms.Arvette Queen at the front desk - so friendly and helpful! A lot of construction workers, but I realize they need to stay somewhere too.

The place was out dated. It was dirty. Broken vending and ice machines, when I found a soda machine it gave wrong drink and it was hot. There was an odor when you walked in front door.

Everything was outdated and uncomfortable. I’ll never stay with them again.

Very good

Price location Breakfast

Location was very convenient Reeked of smoke, mold, dust, and very dingy rooms. Needs an overhaul.

Comfy bed, nice clean large room quiet HVAC sysrem Great hotel Breakfast food did not look appetizing, It was not for me. The hot dishes was present well Fruits were old except bananas. The rest had skin like the apples with skin that showed age. Went out for breakfast for more fresher and healthy breakfast, Free doesnt always mean a good thing. This was not!!!! And I am not hard to please

Breakfast

Comfy bed, nice clean large room quiet HVAC sysrem Great hotel Breakfast food did not look appetizing, It was not for me. The hot dishes was present well Fruits were old except bananas. The rest had skin like the apples with skin that showed age. Went out for breakfast for more fresher and healthy breakfast, Free doesnt always mean a good thing. This was not!!!! And I am not hard to please

Location was very convenient Reeked of smoke, mold, dust, and very dingy rooms. Needs an overhaul.

Very good

I wish we had time for breakfast scrambled egg, sausage, pancakes, looked awesome. Really appreciate the fenced-in dog area.

I wish we had time for breakfast scrambled egg, sausage, pancakes, looked awesome. Really appreciate the fenced-in dog area.

Good property to stay at.

The staff was so pleasant, and very dog-friendly!

It was clean. Room was nice! The front desk gave me my room number and programmed my key. Once I got to the room and unlocked the door - someone else was already in that room!!

Could use new carpet in hallway

It was clean. Room was nice! The front desk gave me my room number and programmed my key. Once I got to the room and unlocked the door - someone else was already in that room!!

Breakfast was nice, enjoyed use of indoor pool. Rooms were updated and art work in hallways gave it a nice look. Could use new carpet in hallway

It was easy to check in, very friendly and they went out of their way to make feel at home. The pool was great, we needed to relax and the pool was fabulous. It was clean and very relaxing. Our parking was convenient. I would highly recommend this hotel! Nothing, the staff made sure we had everything we needed. Great job!

Exceptional

It was easy to check in, very friendly and they went out of their way to make feel at home. The pool was great, we needed to relax and the pool was fabulous. It was clean and very relaxing. Our parking was convenient. I would highly recommend this hotel! Nothing, the staff made sure we had everything we needed. Great job!

breakfast was good, room comfortable, felt safe, nice to be attached to restaurant fine to stay if traveling, not great if want to having relaxing visit...on busy road with lots of businesses

breakfast was good, room comfortable, felt safe, nice to be attached to restaurant fine to stay if traveling, not great if want to having relaxing visit...on busy road with lots of businesses

The hotel was clean and comfortable. It has a very good location for traveling through.

Breakfast and indoor pool. Clean. Location. Can’t think of anything

Room was good and so was the breakfast!

It was comfortable and the management was nice . I been here a few times and each time was great!

Didn’t care for terrible view & sirens constantly

Breakfast isn't great. Lots of old stale bakery items.

Bathroom needs updated and the refrigerator would work better if you defrost the freezer.

the location is excellent.

Friendly employees and pet friendly place The pool area need some diy the floor

This motel is reasonably priced, pet friendly, and conveniently located off I-95. The staff was very nice, and check-in was easy. They serve a very nice hot breakfast. This is the third time that I’ve stayed at this motel, and we’ll probably stay there again on our trips between NY and Florida.

Breakfast was basic and bland

Great location. Super friendly staff . Good value.

Room was spacious with a nice size TV. Bed and pillow were comfortable

Very polite, helpful.

Clean, comfortable, good breakfast. Small breakfast area

Price and location One elevator broken Lobby could have been kept up better

breakfast was adequate No microwave to heat oatmeal

Mrs Queen’s over the moon customer service and hospitality experience. Couldn’t find the ice maker.

Breakfast could use improvement

Average

We stayed one night with our Golden Retriever. The room rate and dog rate were very reasonable. The property is in an ok section of town. It is a little worn, but we had a great room with plenty of space for the dog to play ball. They have a fenced in area for dogs as well. Breakfast included. Overall, a good value and place to stay.

Everything nice and clean

Pros: Very spacious, good water pressure, beds were decadent, continental breakfast was ok. Pool was a bit chilly. Cons: Hot tub didn’t work, lock on adjoining door to suite was broke, door handle and lock (whole structure) to the bathroom was broke and couldn’t close the door fully without being trapped, phone didn’t work, both TVs had inputs that didn’t work and couldn’t connect devices, Fruit loops under the couch. Front desk just added my list of things to a notebook “fix it” list that didn’t look like it had been touch in months, and said maintenance will fix it when they come in…. that’s all we got

The pool was freezing, there were no towels at the pool, the staff was rude, there’s only one working elevator in the entire hotel, only 4 channels came in on the television, the 4 tiny old pillows were not sufficient on a king size bed, half the hotel by the pool area was freezing, someone stole our valve cap covers in the parking lot, there’s no security, and we left something in the room and after being told by one person we never stayed in that room- the next one very rudely told me we didn’t leave anything. Save yourself and drive 10 min north to a better hotel.

Super big rooms and a nice all-around hotel.

Expected cleaner and that tv would work with the Radisson name attached- disappointed

Expected cleaner and that tv would work with the Radisson name attached- disappointed

Staff was nice, but the facilities where in some much cleaning and updating, I found nice trap's,mold on curtains,hair in the shower drain and the bathroom door didn't lock or shut a ton of broken things in shower and rip in the arm chair. And I have puctures

Staff was nice, but the facilities where in some much cleaning and updating, I found nice trap's,mold on curtains,hair in the shower drain and the bathroom door didn't lock or shut a ton of broken things in shower and rip in the arm chair. And I have puctures

Lovely, comfortable room; A. Queen was the most welcoming, helpful, friendly host; excellent breakfast with many options

Lovely, comfortable room; A. Queen was the most welcoming, helpful, friendly host; excellent breakfast with many options

The room was fine execept the TV remote didnt work, the clock was not set and my phone was dead and I need these two things to be working to tell time and watch TV, I was very disappointed.

The room was fine execept the TV remote didnt work, the clock was not set and my phone was dead and I need these two things to be working to tell time and watch TV, I was very disappointed.

First off the front of the hotel when the uber driver drop me of was unsafe I almost slipped down the area was still icey,wet,sippery.2nd only one elevator i was told when waiting with the maid service personnel.But they went in the elevator with there buggies and left me stanfing there because it was one elevator.As a guest they were soppose to let me go up first.3rd the pillow cases wasnt clean had stains on them. Then the top cover has black stains on bot bed spreads also one was torn.3rd I had problems with ac unit.It wasnt working on wall.So I picked up the phone to call room service THE PHONES DONT WORK.SO I HAD TO GO DOWNSTAIRS 3 DIFFERENT TIMES ON ONE ELEVATOR THAT WAS ONLY WORKING.THEN WE WERE TRYING TO SLEEP N IT WAS VERY NOSEY WE GOT UPSET AFTER WE WENT OUT FOR A BIT N CAME BACK TO RELAX IT STILL WASNT PEACE SO WE CHECKED OUT 6.40PM ON THE 11 N I BOOKED THE ROOM FIR 2 NIGHTS.IT WASNT A GOOD EXPERIENCE I WISH TO BE FULLY CONVERSATED FOR MY EXPERIENCE

First off the front of the hotel when the uber driver drop me of was unsafe I almost slipped down the area was still icey,wet,sippery.2nd only one elevator i was told when waiting with the maid service personnel.But they went in the elevator with there buggies and left me stanfing there because it was one elevator.As a guest they were soppose to let me go up first.3rd the pillow cases wasnt clean had stains on them. Then the top cover has black stains on bot bed spreads also one was torn.3rd I had problems with ac unit.It wasnt working on wall.So I picked up the phone to call room service THE PHONES DONT WORK.SO I HAD TO GO DOWNSTAIRS 3 DIFFERENT TIMES ON ONE ELEVATOR THAT WAS ONLY WORKING.THEN WE WERE TRYING TO SLEEP N IT WAS VERY NOSEY WE GOT UPSET AFTER WE WENT OUT FOR A BIT N CAME BACK TO RELAX IT STILL WASNT PEACE SO WE CHECKED OUT 6.40PM ON THE 11 N I BOOKED THE ROOM FIR 2 NIGHTS.IT WASNT A GOOD EXPERIENCE I WISH TO BE FULLY CONVERSATED FOR MY EXPERIENCE

The room was very clean. The staff was very helpful and polite. Me and my kids will definitely be staying here again

The room was very clean. The staff was very helpful and polite. Me and my kids will definitely be staying here again

Room was spacious and clean. Near both the front desk and a nearby side door. The person who checked me in was congenial and friendly. Overall a very nice stay. I was happy with my choice of hotel and the convenient location.

Room was spacious and clean. Near both the front desk and a nearby side door. The person who checked me in was congenial and friendly. Overall a very nice stay. I was happy with my choice of hotel and the convenient location.

Room clean and comfortable. Adequate breakfast.

Room clean and comfortable. Adequate breakfast.

Reasonable price and good room, good service.

Reasonable price and good room, good service.

What happened Vaseline caps grossss on the floor next to my end table between the bed go get your moving thing back on Erik fix itand blood on the blankets dirty never again

What happened Vaseline caps grossss on the floor next to my end table between the bed go get your moving thing back on Erik fix itand blood on the blankets dirty never again

A/C unit loud. Refrigerator louder. Mold on shower curtain. Ashes on A/C and window sill in non-smoking room. Staff very courteous

A/C unit loud. Refrigerator louder. Mold on shower curtain. Ashes on A/C and window sill in non-smoking room. Staff very courteous

Staff and hotel was excellent

Staff and hotel was excellent

Everything was good the only thing that was odd was it was only one tv in the suite in the living room no tv in the bedroom

Everything was good the only thing that was odd was it was only one tv in the suite in the living room no tv in the bedroom

We booked on line and chose to stay due to no other alternative at the time

We booked on line and chose to stay due to no other alternative at the time

Great customer service

Great customer service

Pet friendly

Pet friendly

If I could give zero stars I would. When we arrived one elevator was broke, by that night both were broke. We had to carry all of our luggage down the stairs. That would not be bad but my husband is disabled and has issues navigating stairs. Front desk was no help and when I asked if it would be fixed before I had to carry all of these things she responded with “maybe, but maybe not). The room had a strange smell, breakfast was gross and the hallways really had a strange musty smell. This is NOT a good place for families.

If I could give zero stars I would. When we arrived one elevator was broke, by that night both were broke. We had to carry all of our luggage down the stairs. That would not be bad but my husband is disabled and has issues navigating stairs. Front desk was no help and when I asked if it would be fixed before I had to carry all of these things she responded with “maybe, but maybe not). The room had a strange smell, breakfast was gross and the hallways really had a strange musty smell. This is NOT a good place for families.

The overall stay was good. It was quiet. The staff was friendly. We enjoyed the option of fresh hot complimentary tea, coffee & fresh baked cookies. Will definitely stay here next visit.

The overall stay was good. It was quiet. The staff was friendly. We enjoyed the option of fresh hot complimentary tea, coffee & fresh baked cookies. Will definitely stay here next visit.

Great stay safe and excellent service

Great stay safe and excellent service

Don’t come to work when you are that sick

Don’t come to work when you are that sick

Tout est ok, accueil, chambre, salle de bain et petit déjeuner. Merci

Tout est ok, accueil, chambre, salle de bain et petit déjeuner. Merci

ok room

ok room

Did not have breakfast. Staff awesome. Heat worked well.

Did not have breakfast. Staff awesome. Heat worked well.

Clean.

Clean.

No hot water and roaches.

No hot water and roaches.

Very large comfortable room, but facility was older and run down

Very large comfortable room, but facility was older and run down

Front desk was super friendly! I appreciated the transparency phone call that the elevators were down and offered to change our room to the lower floor before we arrived. Great customer service and being proactive! Love that!

Front desk was super friendly! I appreciated the transparency phone call that the elevators were down and offered to change our room to the lower floor before we arrived. Great customer service and being proactive! Love that!

Fril

Fril

The hotel is good, the nights I stayed. But they could clean better. In the bathroom needed the most treatment. But, I like people around saying morning. Helping me in the building when my card wasn’t working.

The hotel is good, the nights I stayed. But they could clean better. In the bathroom needed the most treatment. But, I like people around saying morning. Helping me in the building when my card wasn’t working.

I am writing to formally complain about my recent stay at your hotel and to request compensation for the issues experienced. Although the staff were polite and the breakfast was satisfactory, the overall standard of the accommodation was unacceptable. Our suite contained multiple insects, including an active wasp nest inside the room, with wasps entering through holes in the walls. This presented a serious safety concern. Additionally, the towels provided were visibly stained, raising concerns about cleanliness. The elevator was out of service throughout our stay. We were initially placed on the fourth floor, no assistance was offered with our luggage, and I suffer from a serious knee condition, making use of the stairs extremely difficult. As a result, we were forced to check out early and move to a lower-floor room. Furthermore, the swimming pool was closed for the entirety of our stay, despite being a key amenity we had expected to use. Given these issues, I believe compensation is warranted. I would appreciate your prompt response outlining how this matter will be addressed.

I am writing to formally complain about my recent stay at your hotel and to request compensation for the issues experienced. Although the staff were polite and the breakfast was satisfactory, the overall standard of the accommodation was unacceptable. Our suite contained multiple insects, including an active wasp nest inside the room, with wasps entering through holes in the walls. This presented a serious safety concern. Additionally, the towels provided were visibly stained, raising concerns about cleanliness. The elevator was out of service throughout our stay. We were initially placed on the fourth floor, no assistance was offered with our luggage, and I suffer from a serious knee condition, making use of the stairs extremely difficult. As a result, we were forced to check out early and move to a lower-floor room. Furthermore, the swimming pool was closed for the entirety of our stay, despite being a key amenity we had expected to use. Given these issues, I believe compensation is warranted. I would appreciate your prompt response outlining how this matter will be addressed.

Very good

Very good

So we could not have the room we booked due to the elevator being out of order. Instead of a king suite we ended up in a queen double. Also the pool was closed for cleaning.

So we could not have the room we booked due to the elevator being out of order. Instead of a king suite we ended up in a queen double. Also the pool was closed for cleaning.

Staff was friendly.

Staff was friendly.

Excellent staff

Excellent staff

Room was clean but the window wouldn’t close all the way and I was on the first floor

Room was clean but the window wouldn’t close all the way and I was on the first floor

I was not happy with the check in person's reaction to the situation but was satisfied with the offer of a discount to us upon departure.

I was not happy with the check in person's reaction to the situation but was satisfied with the offer of a discount to us upon departure.

Pool wasn’t even open, asked about it upon checkin , front desk lady said it was open, went to the pool, not even open, asked again she said she’d make sure it was open, 2 hours later still closed.

Pool wasn’t even open, asked about it upon checkin , front desk lady said it was open, went to the pool, not even open, asked again she said she’d make sure it was open, 2 hours later still closed.

It started off bad from the beginning the elevator did not work and they gave me a room on the third floor, did not tell me the elevator was not working until after I made my purchase which I had to haul my luggage up three flights of stairs and up and down the stairs the whole weekend and someone said that the elevator never works in that hotel

It started off bad from the beginning the elevator did not work and they gave me a room on the third floor, did not tell me the elevator was not working until after I made my purchase which I had to haul my luggage up three flights of stairs and up and down the stairs the whole weekend and someone said that the elevator never works in that hotel

It looked a little tired, but served the purpose. I had a great night’s sleep.

It looked a little tired, but served the purpose. I had a great night’s sleep.

This was our second year staying at the hotel. Staff are friendly, breakfast was great and convenient. After a 12 hour drive, the beds were like hugs from Heaven. Great nights sleep! Thank you

This was our second year staying at the hotel. Staff are friendly, breakfast was great and convenient. After a 12 hour drive, the beds were like hugs from Heaven. Great nights sleep! Thank you

The room was clean but smelled moldy. The toilet is too small for a normal sized person never mind a large one. Otherwise good

The room was clean but smelled moldy. The toilet is too small for a normal sized person never mind a large one. Otherwise good

Nice room, good for a night stay.

Nice room, good for a night stay.

It was to my satisfaction

It was to my satisfaction

Biggest issue was elevators being out of order. I enjoy walking but it would’ve been nice if elevators were working due to my room being on 3rd FL.

Biggest issue was elevators being out of order. I enjoy walking but it would’ve been nice if elevators were working due to my room being on 3rd FL.

My incidental deposit was not refunded after my stay

My incidental deposit was not refunded after my stay

Hotel- unable to get suite that I booked due to the elevators being out of order. Got a room downgraded with 2 queen beds on first floor. Door lock is missing, the turn knob lock will not turn. Unable to lock room door at all.No shower curtain in the bathroom, unable to take a shower, and no hand soap for the bathroom.

Hotel- unable to get suite that I booked due to the elevators being out of order. Got a room downgraded with 2 queen beds on first floor. Door lock is missing, the turn knob lock will not turn. Unable to lock room door at all.No shower curtain in the bathroom, unable to take a shower, and no hand soap for the bathroom.

Friendly and helpful staff. Roomy suite and comfy bed.

Friendly and helpful staff. Roomy suite and comfy bed.

Very clean

Very clean

Clean room and good breakfast.

Clean room and good breakfast.

The room was clean and the bathroom was great with a roll in shower. We stayed for one night with family and pets. The staff were polite and very helpful.

The room was clean and the bathroom was great with a roll in shower. We stayed for one night with family and pets. The staff were polite and very helpful.

For starters the directions to the hotel are wrong. It brought me 2 miles down the road to a Goodwill store. When I called,the girl didn’t know where I was but said to punch in Denny’s on the same road. It was next door. The room was clean but smelled strongly of cleaner. I know it is a pet friendly hotel but the smell was overwhelming. The fridge had a freezer full of frost. I could barely fit my ice blocks for my cooler. It was nice to have shampoo and conditioner in the shower but very challenging to get out by squeezing the sides. The tv was big and had a lot of channels. I did appreciate having a place to rest on my trip where my dog was welcome. The staff were friendly and breakfast was good.

For starters the directions to the hotel are wrong. It brought me 2 miles down the road to a Goodwill store. When I called,the girl didn’t know where I was but said to punch in Denny’s on the same road. It was next door. The room was clean but smelled strongly of cleaner. I know it is a pet friendly hotel but the smell was overwhelming. The fridge had a freezer full of frost. I could barely fit my ice blocks for my cooler. It was nice to have shampoo and conditioner in the shower but very challenging to get out by squeezing the sides. The tv was big and had a lot of channels. I did appreciate having a place to rest on my trip where my dog was welcome. The staff were friendly and breakfast was good.

The door to the room itself wasn't wide enough for my husband's wheelchair, which made it difficult to get in and out. The room itself was ok. The pillows aren't the best but it was adequate. We probably wouldn't stay there again in the future.

The door to the room itself wasn't wide enough for my husband's wheelchair, which made it difficult to get in and out. The room itself was ok. The pillows aren't the best but it was adequate. We probably wouldn't stay there again in the future.

Arvette was the best! So friendly and kind to all the guests. She is a saint and deserves a raise! She is hands down the best front desk i have ever interacted with made you feel like you were at home and welcomed!

Arvette was the best! So friendly and kind to all the guests. She is a saint and deserves a raise! She is hands down the best front desk i have ever interacted with made you feel like you were at home and welcomed!

Room was clean, very spacious, junior king suite, large TV, full size refrigerator, decor cozy and attractive. Very friendly and helpful staff. However, Bathroom was very small, toilet too low. Also though mattress had been premium one before, it was uneven now, and caused discomfort. Should be rotated. Breakfast was as good as others said with hot options, (scrambled eggs, sometimes boiled, waffles, pancakes, bacon/sausage/or biscuits & gravy, fruit, oatmeal, cereal, yogurt.

Room was clean, very spacious, junior king suite, large TV, full size refrigerator, decor cozy and attractive. Very friendly and helpful staff. However, Bathroom was very small, toilet too low. Also though mattress had been premium one before, it was uneven now, and caused discomfort. Should be rotated. Breakfast was as good as others said with hot options, (scrambled eggs, sometimes boiled, waffles, pancakes, bacon/sausage/or biscuits & gravy, fruit, oatmeal, cereal, yogurt.

Stayed on a road trip coming back from Florida. The staff were very friendly. The location was convenient, right off of Route 95. The room was clean and had a nice couch and chair. The free breakfast was decent. I would recommend for a stay when traveling on 95.

Stayed on a road trip coming back from Florida. The staff were very friendly. The location was convenient, right off of Route 95. The room was clean and had a nice couch and chair. The free breakfast was decent. I would recommend for a stay when traveling on 95.

From the moment we arrived we noticed the facilities were dirty. Our room looks ok until we look at the bed blanket and had an old blood stain and other stains that look like makeup. In the morning the smells of Pot/Marijuana and cigarettes weak us up. Elevators were dirty and one of them out of order. We would never be returning again. Awful experience.

From the moment we arrived we noticed the facilities were dirty. Our room looks ok until we look at the bed blanket and had an old blood stain and other stains that look like makeup. In the morning the smells of Pot/Marijuana and cigarettes weak us up. Elevators were dirty and one of them out of order. We would never be returning again. Awful experience.

The room we stayed in was big but the rom had alotnof issues. The shower head was broke the carpet was dirty. I definitely had better stays at the one on Warrenton Road. Will be going to that location next time we come back to Va.

The room we stayed in was big but the rom had alotnof issues. The shower head was broke the carpet was dirty. I definitely had better stays at the one on Warrenton Road. Will be going to that location next time we come back to Va.

Everything was great!!!

Everything was great!!!

The room was spotless and check in and check out was smooth. The door had some issues on our last day and took a bit to un-jam in order to close, but locked well overnight and we always felt safe even on the first floor. All of the furniture was dinged up but housekeeping was perfect. Everyone we met on the staff were pleasant, and we had a nice stay.

The room was spotless and check in and check out was smooth. The door had some issues on our last day and took a bit to un-jam in order to close, but locked well overnight and we always felt safe even on the first floor. All of the furniture was dinged up but housekeeping was perfect. Everyone we met on the staff were pleasant, and we had a nice stay.

Staff is great. Room was clean.

Staff is great. Room was clean.

The room was very clean

The room was very clean

It was great!

It was great!

My wife has to eat Gluten Free. Bacon and Oatmeal was a very welcomed sight. The scrambled eggs were pretty good too

My wife has to eat Gluten Free. Bacon and Oatmeal was a very welcomed sight. The scrambled eggs were pretty good too

Room was quiet and clean. Breakfast was better than most places. I really enjoyed the space and the privacy.

Room was quiet and clean. Breakfast was better than most places. I really enjoyed the space and the privacy.

No towels at the pool on sat night. StAff was great!! Overall. Good stay

No towels at the pool on sat night. StAff was great!! Overall. Good stay

The room was nice except the shower was partially messed up. The pool and hot tub were closed. The staff was helpful and listened to the issues of the room.

The room was nice except the shower was partially messed up. The pool and hot tub were closed. The staff was helpful and listened to the issues of the room.

Nice staff, located bear the hyway, clean.

Nice staff, located bear the hyway, clean.

The room was great and clean. Everyone was nice.

The room was great and clean. Everyone was nice.

Room was good and clean… staff at check in took a bit to come to counter but was nice .. but the house keeping and maintenance staff was very rude.. tend to take up the elevator (had 2 elevators but one was broken) and not accommodating the guests.. but one of them knocked into my cousin and her dog causing her dog to fall to the ground on her face.. she ended up busting up her mouth and side of her face.. the dog was bleeding and lost a tooth as she was trying to grab the dog, catch the blood coming out and see where it was bleeding from.. making sure the dog was ok.. the employee ignored her struggling, the blood and the fact her bags were half in the elevator and half out and instead just shut the elevator and left her there. Like I understand you’re busy but you could have taken an extra minute to check on the guest and their stuff..

Room was good and clean… staff at check in took a bit to come to counter but was nice .. but the house keeping and maintenance staff was very rude.. tend to take up the elevator (had 2 elevators but one was broken) and not accommodating the guests.. but one of them knocked into my cousin and her dog causing her dog to fall to the ground on her face.. she ended up busting up her mouth and side of her face.. the dog was bleeding and lost a tooth as she was trying to grab the dog, catch the blood coming out and see where it was bleeding from.. making sure the dog was ok.. the employee ignored her struggling, the blood and the fact her bags were half in the elevator and half out and instead just shut the elevator and left her there. Like I understand you’re busy but you could have taken an extra minute to check on the guest and their stuff..

Love this place and stay here every time I'm in the area. This time was a little rough. TV wouldn't work. Toilet kept running. Pillows kept falling through the back of the bed because the gap was so big. Room 112 is a no go for future stays.

Love this place and stay here every time I'm in the area. This time was a little rough. TV wouldn't work. Toilet kept running. Pillows kept falling through the back of the bed because the gap was so big. Room 112 is a no go for future stays.

Air conditioning great, elevators are slow

Air conditioning great, elevators are slow

Staff Was told by hotels.com they had a hot tub Was not in order Room was filthy Was on the phone for over 2 hours trying to get a refund and I got nothing and no one helped me!

Staff Was told by hotels.com they had a hot tub Was not in order Room was filthy Was on the phone for over 2 hours trying to get a refund and I got nothing and no one helped me!

Staff friendly and welcoming. Room clean

Staff friendly and welcoming. Room clean

Staff very nice and breakfast good

Staff very nice and breakfast good

Room very clean Breakfast very good Staff very pleasant Roll in shower seemed dangerous because water ran out into bathroom and made floor very slippery !

Room very clean Breakfast very good Staff very pleasant Roll in shower seemed dangerous because water ran out into bathroom and made floor very slippery !

The gentleman who checked me in was nice. The room was clean

The gentleman who checked me in was nice. The room was clean

Staff at front desk and maintenance man i met, all super friendly and absolutely amazing! Room staff ughhh i wont go there. The hotel elevator was busted and everything being on the second floor took forever! It wasn't a bad experience but wasn't great by any means at all.

Staff at front desk and maintenance man i met, all super friendly and absolutely amazing! Room staff ughhh i wont go there. The hotel elevator was busted and everything being on the second floor took forever! It wasn't a bad experience but wasn't great by any means at all.

New lobby. Rest of hotel old, our room had a hole in the wall.

New lobby. Rest of hotel old, our room had a hole in the wall.

Good

I liked the king suite size, even though Expedia misled me by only showing number of beds and price. I couldn't down size and get any money back since it was prepaid. I won't be using Expedia again.

Staff Karen at night was rude and not friendly.

Good stay. Good breakfast. No issues with parking

Parking area was well lit. Smokers all congregated at the front entrance to smoke and the other side entrances wouldn’t open with door key so you had to walk through the smoke to enter the building

This place is NASTY. They have ROACHES. My bag had ROACHES crawling on them. I would NEVER pay my money to stay here again they didn’t even want to refund me!!! Look elsewhere website photos are a LIE! You’ve been warned!!!

This place is NASTY. They have ROACHES. My bag had ROACHES crawling on them. I would NEVER pay my money to stay here again they didn’t even want to refund me!!! Look elsewhere website photos are a LIE! You’ve been warned!!!

The room was beautiful. The tub was dirty but the room wasn’t. The hallways and rest of the hotel was just dated.

On Tuesday night at about 7 pm, October 7, prior to checking in, I attempted to verify my room type with your front desk, by phone. My first

Check in staff was very friendly. The hotel parking lot and areas around the hotel didn’t seem as safe, but I had no problems personally. My only issue was having a do not disturb sign on my door my entire stay because I work overnight and sleep during the day and my door was banged on every morning between 9 and 11 AM by housekeeping.

Clean room, friendly staff. Wish rooms didn’t have the smell of unclean or maybe just old carpet. Bathtub drain somewhat slow. I do not regret my stay as it was what we needed for a quick stay in and out.

The hotel is clean and staff is nice

Great rooms at fair prices

There was poop in the pool and bottles of empty liquor bottles

A dog clearly used the bathroom in the carpet and the carpet was not cleaned properly afterwards. The filter in the AC unit needed to be changed. I had to constantly spray the room.

Nice hotel clean rooms decent breakfast

Constant strong smell of urine on entire first floor. Check in person stone faced with no personality. Breakfast was great. Glad this was only an overnight stay. Would never stay here long term.

Very Sverage

Very quiet, very safe. Not a luxury stay, but super safe and affordable

Food nearby quiet , clean,

Rooms were clean but could use an update.

Just what we've come to expect from CI&S. Perfect stay.

Front desk staff at check in was very nice and helped us figure out the weird way to open the doors. Beds are comfortable. HBO. Dog friendly. Cons: Toilet clogged after one use so we didn’t have a working toilet the entire stay. Sink, towels and toilet seat were dirty. When we woke up. We found a cockroach on the wall. I know you get what you pay for, and this wasn’t the first time we stayed but we won’t be back.

was fine

Had 1000 leggers crawling up my wall. Cockroaches crawling across the countertop when I was making a waffle. It was gross and definitely not even worth a 50 dollar a night fee

The staff was really good, friendly and competent. Excellent breakfast. It's located in kind of a bad area but I suppose they cannot really help that. It seems like not every room is a non-smoking room. Interior of the hotel rooms and all seemed very clean.

Great pet stop

Very clean. The ADA bathroom was a little surprising but ok.

Seamless check in and check out. Stayed with my two dogs, loved the dog park and how pet-friendly they are.

This property is very convenient, complete with dining not a minute away! Our unit was extremely tired. The bathroom was in poor condition, the tub was very dirty, the door didn’t close and the floor needs repair. Both mattresses were very uncomfortable and not even. The bananas in the lobby were tired, not fresh. The breakfast was very good.

Pro's- quiet , friendly, decent breakfast, good price, convenient location. Con's- Linens and towels are old , some stains. Funny smell in room, bed was hard . Place needs refreshing .

Horrible

Very clean rooms, kind helpful staff, conveniently located right of I95

The facilities seemed a bit 'tired', slightly acruffy.

Bkfst has a good variety. Beds were kind of hard and pillows are very small

Nothing

Was not clean and smelled like animal urine the headboard had weird stain on it as well as the bedside table had liquid dried up on. There were dried up leaves on the floor and random little pieces of plastic/ garbage seemed like it wasn’t vacuumed. And there were stains on the walls. If I didn’t arrive at 12:30am I would have found somewhere else. I already had paid in advance.

Size of the room. Clean. Great price.

The property was close to I-95, but somewhat difficult to find. The beds were not as comfortable as we had hoped and the breakfast was adequate.

The bathroom was dated. There was hair in the tub and the toilet kept clogging up.

It was ehhh…. For the money not bad. It is certainly a very dated property. TV was not functioning in my room but I was in bed when I found out so never brought it up.

I loved it there 1000% and will definitely be back again my family and friends loved it here it’s been the talk for a few days we are going back

Average

Our towels and sheets felt damp although the AC was working fine. I went to the window to lower the temp and noticed the sheer curtains were covered with mold or mildew. I tucked them well behind the blackout curtains so they wouldn’t be blowing on me. That really turned me off. The room appeared clean but the surfaces were not wiped clean. Noticed some cup rings and stains on the furniture and so they wiped clean when I wiped them myself. Not something I should have to do. Beds were a bit soft and lumpy for me. Bathroom appeared clean and shower was strong and hot.

Great place for pet lovers, but I don’t have pets and I’m allergic to dogs …I booked without realizing it’s a 100% pet friendly hotel. With that being said the price was not bad, close to 95, average breakfast, bed was comfortable. Strong odor in the lobby. If I had a dog I would book here again.

Overall the accommodations were fine for a night when we were just tired of driving. The room was clean but very dated. It just wasn’t very inviting or comfortable.

Place is nice to stay

nice hotel

Staff was polite and room was clean and roomy

The location of the hotel was in a good spot the staff could be a little more lively and welcoming.

It was very clean and staff were very helpful. I definitely will visit again.

The stay was great was here just to get away with my family

It was alright we just stopped for a night!

Staff very helpful and friendly

Front door sticks, toilet flush needs adjustment, no hot water, towel rack loose, matress needs rotating

The property's condition deviated significantly from the advertised standards. Specifically, the initial room assigned to my grandmother exhibited signs of severe water damage and mildew, while my assigned room was subject to a roach infestation, necessitating a room change. While the property manager, Karen, did facilitate the room changes, the promised refund for the affected nights has yet to be processed. Despite follow-up attempts with the hotel, I have not received a return call from Karen as of this date.

This is a great stay. Free breakfast and warm cookies in the middle of the day.

Great stay!

TRASH! The moment we checked into our room 404….. roaches scattered. Immediately walked back out and went to the front desk and the desk boy did not care. I asked what do we do if the next room has this issue. He said cancel the reservation. It’s 12AM. Where am I going to sleep sir ?! No empathy or basic customer service. We went into the second room 137. Roach infested …. Bugs flying … AC did not work … bed had spots and crumbs…. Double bed but we had to sleep together because the bed was a mess!! Towels and rags dirty just disgusting all around. We called corporate and they gave a case number saying they reached out to the manager but upon check out the manager stated she did not see anything from them.She also stated there was nothing she could to to accommodate our piss poor stay. No apologies no care about her staff or property being trash ! Just another cold shoulder and a “there is nothing I can do”. 10/10 DO NOT RECOMMEND THIS PROPERTY TO ANYONE!

Property was dirty and rooms smelled like pet urine. There was also stains all over that looked like dogs may have used the bathroom on the floor. Staff was rude and they made us change our own sheets on the bed after staying for over a week.

Great staff

Hotel was very dirty and staff was rude. Cable on TVs didn’t work and tv controllers had dead batteries. I stayed for a week and my sheets never got changed and when I asked they just gave me the sheets to do it myself.. I will never stay there again

Disgusting roach infested

Good for pets.

Quick check in no delays.

The light at the entrance made doing anything but a right turn scary. All you got was a yellow light and the traffic was in a crash pattern.

Hotel needs an update. Its old, dirty looking, room had an odor, tv remote did not work, light out. Fortunately it was only a stop over for 1 night. The staff at checkin and out were friendly

People smoking in the indoor pool; towels removed and not replaced; one trash receptacle only in the room; there were no plastic knives for breakfast during our stay-we were told “they are on back order.” Red stain on the room carpet; The rooms are showing their age. Trash was left in front of the hotel in the parking lot ground for 2 days.

Along busy I95 and us 1 so traffic was heavy in area.the property was easy to get to.

Light fixture in bathroom rusty. Mouse ran behind dresser and avoided previously set mouse trap.

Great

The ONLY thing good about this hotel is the dog run outside.

Called ahead to give an ETA and let them know I was coming in with my pets. When I arrived, no pet friendly rooms available besides a room that was recently smoked in. This is before waiting about 20min for an employee to come back to the desk from wherever. The bed sheets were stained and dirty, the bathtub was dirty, there were stains and rust all over. The cherry on top was getting to breakfast around 8am (1hr into service) to then seeing staff check expiration dates on the milk and then throw away after guests have already consumed. Not an ideal stay after driving for hours. Only plus is that it was pet friendly.

Room was dirty we had roaches in our bed and crawling on the wall. Checked in at 11 pm and checked out at 11:20. Now we had to find another place to stay after traveling all day. Do not recommend

Property was recently renovated but they have a roach inside problem they need to exterminate my mother had to move her room because there were roaches where the microwave was and we saw roaches in the elevators on multiple occasions

We were very disappointed that the pool was out of service. This is an okay but average property

Lits confortables Beau grand parc a chien Bon dejeuner Facile de la. 95

Easy access to I 95. Clean rooms.

I was given two different rooms, both had roaches!!!

The hotel has roaches even being switched to different rooms.

The air conditioner did not work correctly. The bed sheets did not look clean. The cable kept going out so bad. I just turned the TV off. The fan in the bathroom didn't work.The elevator didn't work. The pool was not operational and shut down. When leaving we were going to eat at the Denny's attached to the hotel. However there we're used hypodermic needles on the ground in the parking lot.Not a good area .. We left without breakfast.

BEWARE. This property sprays cehmis

Bathtub floor very slippery. Had to ask desk how to operate tv and dispassionate response. Breakfast not til 7:00 too late for travelers

Clean, comfortable, helpful staff, close to 95

Fair price, decent rooms, but in need of an upgrade. Pool couldnt be used on the weekend for which all pools open. Good thing is you can get in your car and drive to their sister hotel to use it. Room smelled like lemons entering it ao they clean well. However, their were a few roaches in the bathroom. Wear your shoes or slippers! Youll be upset stepping on a roach at 3am! It was for one night only. We survived.

Nice clean convenient hotel. Friendly staff and had a nice dog park for my pups. Highly recommended.

It’s a solid place to stay if you’ve got a dog along with you. It might be one of the few places that I’ve seen with a fenced dog area.

It had a nasty smell and the staff did not want to do anything for you when you ask

Everything is fine only thing if you have to watch TV there’s satellite and TV is trash channels wouldn’t come up no service on I guess 75% of channels you couldn’t get if you’re in a hotel you wanna lay back and watch channels they didn’t they didn’t work they need to do something about their satellite just take your own fire. StickBut all in alll it’s pretty good morning. Breakfast is fine great Staff

Very dated. Door bottoms in roʻms rusted. Chair in room and drapes filthy. Renovating the pool room--dust and spackling tracked everywhere. Outside the door I can understand, maybe even that hall but even on the 4th floor. First room placed in the carpet was wet. Other room smelled horrific of carpet cleaner and disinfectant. Final room tolerable but VERY dusty. They allow dogs and there were many. Don't know if thats why carpets were wet and rooms smelled of disinfectant but I would never stay at another hotel that allows dogs and I am a multiple dog owner.

We wished the breakfast had had a bigger selection; although we did enjoy what little was available. The personnel were very helpful and friendly. Also, we enjoyed the warm indoor pool, but it was never clear water and the bacteria level worried me because of its haziness.The room was a nice size, and the fridge, microwave and AC were excellent.

A very convenient spot, clean hotel, comfy beds and affordable

This has got to be one of the nastiest places with a brand name that I have stayed in. I am not exaggerating! There was nothing good about it other than the pleasant person at check in. Nasty outside with dog everywhere! The first floor smells like an unmanaged pet store! If I wasn’t so tired after driving from Jacksonville, I would have left to find another place! And then there’s the bugs! Just didn’t trust eating the breakfast!

The room looked clean but it had roaches. I immediately checked out when I saw them in the refrigerator/microwave cabinet.

This hotel needs a major upgrade across the board. The hallways smell terrible, like a wet rug. When the staff cleans the rooms, they leave the doors open to ventilate, but it makes the smell even worse. The lobby is dirty, and more maintenance is definitely needed. The walls in the room are in poor condition. I will never stay here again. Country Inn used to be good, but it is not the same anymore.

Excellent, hoping the hot tub is open nextctime

Comfortable stay

Ni mal ni bien mi cuarto está bien

When we got in the room. It didnt smell bad, but there was dog food and an ear ring on the floor. Which made us belive the room wasnt swept and we have kids. There was dog hair on the bed. Which made me thing it wasnt clean at all. Again, just a night. So i pealed the top blanket layer off. They made it up to me with breakfast. They had biscuits and gravy. Which i enjoyed. Others maybe not. The eggs were typical insta eggs as i call it. But were overly wet. Never encountered that before. No chocolate milk was a negative for the kids. For $170 a night, i give it an overall 3.4. And thats a good positive yet negative review.

Not a great area to stay in either, Did not feel safe

Easy access from I95 S/N convenient location and places to eat for good price and stay

Great place to stay. Wish the Hot tub was operational. Only reason I stayed. Long trip and I needed those hot jets… great bed.. bathroom needs some work. Out dated and tired

We liked the close vicinity to a variety of different meal options

Room was clean and comfortable. Staff was friendly. This is the third time staying here and I will probably return again.

Good stop close to highway, incld breakfast

2 heating units.... old one just blew air. new one (self contained wall unit under window) vibrated so much you could feel it in the mattress trying to sleep.

Karen customer service was fast & efficient.

The staff is courteous, common areas, rooms and property are aways clean & it's convenient to rte 95. We stay here on our way to and from Florida each year.

It was very quiet and secluded, which was what I needed after being involved in a tragic car accident.

Perfect place close to family. Only issues were a few small bugs in room and the occational dog barking.

Just for the sake of convenience to stay there.

Nice and comfortable and very welcoming. Large room with two queens …small bathroom.

The property was not ready for guest. Air conditioning was not working. The front desk was frustrated. We had driven for 12 hours. We did not have the energy to look for another hotel.

First time staying here! Definitely will go back next year, i go in virginia 1 time every year. Its so convenient for my fur baby, such a clean dog park and allows pet was my first priority to stay. Staff was so friendly.

Property was under major renovations. This was NOT stated with Expedia. Will NOT use Expedia again and will express on social media. There was NO A/C, understaffed, only one desk clerk who also had to visit rooms, etc. Waited over 20 minutes just to check in. Room in desperate need of renovation. Bath tub was dangerous due to its curved shape. Tile was very dirty. This property needs to shut down and completely renovate. I blame Expedia for NOT informing us prior to booking.

No AC, dirty rooms, and roaches. Not much else to say. Rooms were 80 degrees with no ac and had roaches. Stay elsewhere!!!!

Extremely dirty inside of the bathroom. Corners were not cleaned, stains on the shower curtain, rust forming on some of the appliances in the bathroom, no cover on some of the electrical outlets in the main room. Overall very disappointed in the level of cleanliness of the room.

The pictures of the hotel were very misleading. The ac/ heating unit did not eork. There was a large hole in the curtain. The red chair was horribly stained. Who knows what was done on there. The bathroom doors lock was completely missing and the door did not close.

The room and property was clean. My only complaints is that the day I was there the main breakfast choice was eggs with biscuits and gravy. Could only have the eggs being gluten free. The coffee cups were small too. They ran out of coffee mid breakfast.

Life is what i tell myself. At first i said the poles outside needed to be painted. I then said to myself how bueatiful they have aged and are bueatiful. I am understanding where ever i go i am there. I will enjoy all. The breakfast is amazing. The staff is friendly. Greatly appreciated.

There needs to be an update with the pool furniture

Was not aware or made aware that the heat in the building was not working until i was in the room and tried to heat the room. Not as important but hottub was closed as well which is one of the reasons for booking

Room was very clean and bathroom with plenty of towels and very clean. I traveled with my service dog and was surprised to find a fenced area for my dog to release without a leach. Great place for pet owners.

The young man and woman that checked us in were very helpful.

Great staff

Great staff

Noisy at night from other room hvac systems.

Even had cookies at check in Eggs, bacon and hash browns along with fresh waffles for breakfast Absolutely recommend staying here

Nice hotel, I would stay again

Everything was wonderful.

2nd time I stay here and the staff is polite and kind. The room is clean and comfortable. The breakfast was great.

Needs renovations. Room cards don’t work. No A/C or heat working in room. Good breakfast though.

Enjoyed our stay. The only negative was the room key cards. I would use the key cards once and would have to go to the front desk to have them reactivate them each time. It was inconvenient especially after going to the pool and having to bring not only myself but my kids with me too to the front desk and all we wanted to do was get out of our wet bathing suits.

Very nice

Breakfast wasn't served on Saturday morning, the entire room was roped off. There wasn't any notice so it was disappointing, although it didnt change our opinion of the entire stay. Comfortable, clean, and quiet with real nice staff.

Easy goong staff and noce pet room.

Property needs updating

Not my choice Expedia messed up my booking and had to relocate me here. In the winter they only have heat, the rooms stay at 75 degrees it felt hot smoggy and musty in the rooms. I’m use to sleeping in 68-69 degrees these were 2 of the worse nights of sleep I’ve had.

This hotel was just what I needed. It was clean and quiet and didn’t smell of cigarettes. The receptionist was very nice and helpful. I was veryyyy surprised and super happy to see all of the breakfast options in the morning. Would stay here again.

There were a few bugs we kept finding in the bathroom and killed. Also the advertised a heated pool and hot tub. The pool was not heated and very dirty( green). Also, the hot tub was not working. When asked the receptionist about the hot tub, she stated they don’t have one at this facility. Also, they turned off AC/ unit to only blow heat and was told to open. The window that had no screen in it.

TV didn't work, kids in the halls after 10pm. Not my best stay.

It was mostly a glass encloser and i felt cold just sitting by the pool. My kids are like fish and even they were running to get out the pool.

The water has a strange sour taste.

Great property that allows dogs and also has a great indoor pool. We came here for a soccer tournament and this is by far the largest indoor pool in the area at a reasonable price.

It wasn’t good because Television satellite wasn’t working so I couldn’t watch TV

Room was quiet The bed slept well No air conditioning No hot tub as advertised on website

Was convenient only stayed one night.

House keeping stole from us. Had to go to a different country inn and suites because the first had no hot water.

My wife and I live in PA but we have family in VA so we go there often. This was our favorite hotel to stay in. Never again! The Hotel was filthy in the common areas. The breakfast was terrible. There was no hot water and horrible water pressure. The TV didn't get half the channels it listed. The bed was uncomfortable and the pillows must have come from the Dollar Tree. Maid service only every 3 days. Oh yeah, and there were ROACHES in the bathroom.

It was 84 degrees in my room. I called the front desk like the sign near the thermostat directed. Front desk advised shutting off the thermostat and cracking the window. There’s no screen. This is really not acceptable.

The included breakfast and how quiet It was

Clean room, but coffee pods were wrkng for maker.

After booking on line i tried to find the hotel, every listing and on-line info had the address WRONG. Only after multiple attempts to contact the hotel directly did someone finally pick up and give me the correct address. Once checked in we were meet with door locks which would not work causing me to have to carry all luggage 3 times as far from parking lot to room. The room was VERY musty and moldy smelling. Carpet was torn and dirty, toilet paper holder broke, and the toilet WOULD NOT FLUSH! When checking out I brought this up with the front desk help and she told me a manager would call me when they got to work ( around 9 am). Its now been 2 days since my stay and no one has called me. I even left a message on the hotels direct site. Its bad enough that the owners put a place of this disrepair on the market, but a simple call and apology would have stopped all my negativity towards this brand! Needless to say I do not recommend ANYONE wasting their time and money at this hotel, to bad because its a great location.

Welcoming staff at reception. Great breakfast!!

Units have adequate space and amenities but need updating.

One negative was that the hotels app put us in the wrong direction on Patriot Highway. I had to stop into one of their competitors to get true directions!

There are two that have the same name that are about 15 min from each other. Just make sure you have the correct address.

No luggage carts to use.. the silverware and dishes were dirty.. the staff were rude! And no extra pillows for pullout couch and needle caps on floor and window.. window was wide open..

Mattress and pillows were too weak and soft. Not comfortable

The staff at this hotel is the best in the business!!! Miss V is awesome!!

Exellent hotel very clean

Check in took 20 min even tho I paid through this site front desk person was no where to be found elevators in the building ran slow and noisy people dogs left poop on them The rooms stink smells like old cigarettes in an old bar trash was left in the bathroom and in the cabinet where the microwave was Then there is the issue of the construction going on. Woke me up early Saturday morning the the loudest noise as they were replacing air units then the hole where the air unit was supposed to be in our unit was covered up with cardboard so we froze during the night as we were told the internal temperature was set by someone on duty but we were on the 3 floor with only cardboard between us and the elements This was a poorly ran hotel and understanding to the issues of replacing things but customers should be told of this upon check in to give people a choice not afterwards to where it’s just something I have to deal with and lose out on money

The stay was great, rooms clean and staff was friendly.. no real dislikes.. we enjoyed ourselves

Staff was very nice. Convenient for our travels,dog friendly,only problen they need to fix thermostat, couldn't get the room comfortable. Hood place to stay

Easy on an off from I95. Very friendly staff

Safe and comfortable. We only needed a room for a break in a road trip and it is hard to find decent hotels that are pet friendly. Good value

Not as clean as I would like. NO elevators. A lot of stairs.

Proximity to restaurants and the highway

Dated and odd. Breakfast was barely continental. Clean but desperately needing updates.

Room and hotel did appear very clean to be a pet friendly property. However did find someone’s shoes, grapes and a beer bottle under the bed. The exterior appeared safe and the grounds well kept.

Adequate parking, dog area,pleasant staff. Hard to enter from roadway.

Changed rooms that tub no drain and filled with other people’s HAIR. Disgusting health hazard Vee receptionist was very pleasant and helpful but dirty bathrooms are unacceptable Dr. Geri Abbatiello

Fantastic employees! Clean! Great cookies!!

The room was clean, spacious, and very comfortable. The breakfast included everything you need : a few hot items as well as good selection of cold items.

Some ongoing outside construction. Workers in the lobby causing confusion and a lot of dirt

Ehh it’s an 80 a night place. New furniture, kinda dirty. Staff is nice. Needs cleaned better but for 80 bucks it is what it is

It’s terribly rundown and in need of a complete overhaul. It should not have a three star rating. The staff is very nice and helpful but the building is old and needs a complete renovation.

Dog area and dog rooms were clean and easily accessible to dog area.

Staff were very kind and helpful.

Overall clean and hospitable staff. Got weirded out with maintenance people doing work right outside my window. Dog park needs tending.

V was great at check in!

There was blood in the bed. The tub was not clean.

The property had a little wear and tear, but was very clean. It had reasonable pet fees and a place for the dogs to run. Breakfast had hot and cold foods available. Great place for an overnight on a road trip!

Had 2 housekeepers knock on door in morning. One about 9:15 and one about 10. Said we had checked out but we hadn’t. Check out is noon and felt like we were being pushed out. So we left. Won’t stay here again.