Homewood Suites by Hilton Frederick
About Homewood Suites by Hilton Frederick
Homewood Suites by Hilton Frederick is located in Frederick, within 26 miles of Mount St Mary S College And Seminary and 12 miles of Adventure Park Usa. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has an indoor pool and a 24-hour front desk. At the hotel, rooms come with a desk. The rooms in Homewood Suites by Hilton Frederick are equipped with a TV and free toiletries. A business center and vending machines with snacks and drinks are available on site at the accommodation. Harpers Ferry National Historical Park is 23 miles from Homewood Suites by Hilton Frederick, while Appalachian Trail Conference Headquarters is 25 miles from the property. Hagerstown Regional Airport is 32 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable beds, and friendly staff. However, there were several complaints about the lack of cleanliness in some rooms, issues with amenities such as the TV remote and air conditioner, and problems with breakfast offerings.
- Cleanliness
- Comfortable beds
- Lack of cleanliness in some rooms
- Issues with amenities
- 4/5
The hotel facilities were clean and well maintained. The breakfast had a good variety of foods.
- 5/5
The staff were brilliant. Room was top notch and a reasonable selection of food for breakfast. There are so many good choices to eat out a short drive or walk away.
- 5/5
Excellent hotel, highly recommend
- 5/5
Need to put USB ports in the rooms
- 4/5
Good stay
- 5/5
Awesome breakfast with tons of selections. Very clean and well maintained property with nice and helpful staff.
- 5/5
The staff was very kind and attentive. The breakfast was FREE but also delicious (besides the eggs). I love the amenities. They had a pool, laundry and weight room. Only thing missing is a hot tub!
- 4.5/5
Breakfast was delicious. Room was clean and welcoming with my name on the screen. Great location and felt very safe. There was a little bit of paint chipping on the walls in room 401. Just a sign of aging but it could turn someone else off from staying there.
- 5/5
We were here for a wedding where most of the guests were also staying. Good location. Friendly staff. Clean rooms and common areas. Nice amenities and breakfast was exactly what you would expect here. No problems at all. Would stay here again.
- 5/5
Very friendly staff and good breakfast
- 2.5/5
Breakfast was standard Hilton. Lobby was clean. Located close to restaurants and shopping. Room furniture was well worn. Bathroom sink didn't hold water. Problem with shampoo dispenser took two days to solve.
- 5/5
Overall we had a wonderful stay. The staff was welcoming & efficient at check-ins & check-out & are courteous. Our room is clean, has comfortable beds. the breakfast buffet is good. Location is close to stores & restaurants & quiet at night. My daughter enjoyed the pool. We will definitely return.
- 4/5
Yes
- 5/5
The staff was amazing. My family loved them.
- 4/5
yes
- 5/5
Easy parking; digital key; fruit always available; good breakfast; clean rooms
- 5/5
The eggs didn’t look appetizing, but was good. The fruit was very good,
- 5/5
Every thing was fine.
- 1.5/5
Location The listing states there is a no pet policy however after checking in and coming back from dinner the first night we noticed several other guests with dogs. Upon asking hotel staff, they informed us that they are a pet friendly hotel as are the neighboring hotels. Once I asked for a refund they refused to give back our money. We would have went to a no pet hotel. As when I booked this trip the policy stated no pets. This left us very upset as we are allergic to pet dander. The room was decent until we moved the table to pull out the sofa bed, and noticed very large what looked to be pet stains on the carpet. No accommodations were made when this was brought to the hotel staff. Instead we paid for 2 nights in a carpet stained and pet dander room. Leaving us having to use allergy medication and inhalers more than we should have. Very unsettling. Will not stay here again.
- 5/5
Room was clean and staff was wonderful
- 5/5
The room was clean and comfortable
- 5/5
Very nice and clean!!!
- 4/5
The couch in the room smelled of dog. Why can't you set aside a certain number of rooms that don't allow pets.
- 4/5
Staff was amazing
- 5/5
Clean comfortable room, friendly staff
- 3/5
I booked this place to have an amazing breakfast only to find out cheap bagels, flavorless eggs, dollar juice, and watery coffee and you call this place Hilton? Heck no!!!!
- 5/5
Clean, perfect for our stay. The staff went above and beyond to be helpful for our needs. Good breakfast. Nothing.
- 3.5/5
Carpet had stains Could not regulate ac
- 5/5
Good overnight stay
- 5/5
Clean room ,
- 5/5
The suite we stayed in had room for up to 8 people. It was quiet and lovely. Parking was free and easily accessible.
- 5/5
Great stay
- 4/5
Kept having to kill stink bugs, and it was December! Had to wonder what else might be creeping around. No one wants to see bugs in their hotel room.
- 5/5
The room was clean and I was greeted by Barbi at the front desk who was exceptional! She was friendly and very helpful. I enjoyed my stay. A++
- 4/5
Excellent breakfast, OK service, nice room, quiet.
- 5/5
Clean room. Easy check in.
- 5/5
Staff corteous. Easy check in. Room clean.
- 5/5
Clean rooms
- 5/5
This is a great hotel with a great staff, I've been here twice now, and I cannot recommend this hotel enough if you are going to stay in Frederick, MD!
- 5/5
Nice place
- 5/5
Clean and staff very nice
- 5/5
We stayed for one night and had a really great experience. The breakfast was outstanding, truly one of the best we’ve had at a hotel. The room was very clean, comfortable, and spacious. The staff was friendly and welcoming. We definitely look forward to staying here again.
- 5/5
Friendly, accommodating staff. Great coffee.
- 4.5/5
Quite, location, easy to access, ample parking spaces
- 2/5
The Serving area always stayed neat and was stocked with enough supplies. Rooms are not thoroughly cleaned and checked. First room I was sent to I had my caution as I was placed at the end of the floor and noticed debris leading to the room. Opened the door saw the tile was dirty and carpet had trash also. Went to a second room it was clean but not fully stocked with the normal supplies used by guest. I will not select this property again.
- 5/5
Had a great stay
- 4/5
New and clean. Breakfast was on point.
- 4/5
Very quiet and clean. Staff was very helpful as we checked in.
- 4/5
The room was clean (mostly), there was an old water bottle in between the wall and nightstand. The hotel is a little dated (has popcorn ceilings) and outdated bathrooms. All of the staff were friendly. There was no hand soap in the bathroom, just a face bar, so we had to grab soap. The bed is comfy, the pillows suck and aren't the correct size for the bed. I would stay here again, but it would not be my first choice.
- 5/5
Beautiful hotel
- 5/5
Comfortable, clean, roomy, friendly and helpful staff.
- 4/5
Everything was solid. Nothing was overly impressive, but it was a good stay and met our expectations.
- 5/5
Clean room
- 5/5
Staff was very professional and helpful.
- 4/5
Would have rated 5 but the refrigerator wasn’t working the 1st day, I didn’t notice it until the 2nd day, and it took 2 tries for maintenance to fix it.
- 5/5
The hotel is clean Very comfortable stay
- 5/5
It is in a nice, safe location with plenty of parking and shops and restaurants within walking distance. The hotel itself is very nice and clean.
- 5/5
Everything about the place is memorable
- 5/5
Great hotel for a multi-day stay. Great staff, excellent breakfast, really well run Hilton.
- 5/5
Upgraded our room due to a strong pet odor and was so pleased with the kindness and consideration. Such a treat!
- 5/5
The kitchenette was really great and made our romantic getaway super cozy. The room was very large and impressive and had everything we could have ever wanted. The hot breakfast in the morning was wonderful and everything that we sampled was delicious! We will definitely come back again in the future.
- 4/5
There weren't any toiletries in the bathroom. That was weird
- 5/5
The dishes in the di
- 5/5
Awesome ..place...
- 4/5
Always a good stay.
- 5/5
Great
- 3/5
Fair at best
- 5/5
Friendly and helpful staff, great amenities!
- 5/5
We stay at Homewood Suites when ever we travel beds are most comfortable of any hotel staff is friendly onsite restaurant and bar would be nice no complaints
- 5/5
Great spot had lots of food options in same plaza
- 5/5
When I checked in the front desk personnel was extremely helpful and friendly. Throughout my family’s stay, the staff checked in to make sure everything was going well and to see if we needed anything. Great Service!
- 5/5
One of my favorite places to stay. My go to hotel!
- 5/5
I have NEVER met such personable staff at a hotel in all the years I’ve traveled here and there. You have absolutely lovely people working the front desk
- 5/5
Excellent hotel! Friendly staff, clean and comfy room, great amenities. Perfect location too. Highly recommend!
- 5/5
Great updated and clean hotel with wonderful staff. This was a great choice for a family Spring Break trip to DC. Everything was clean and up to date and the evening reception and morning breakfast were wonderful.
- 5/5
Absolutely loved the suite! Made our trip to Maryland very memorable!
- 5/5
Overall a great stay
- 4/5
It had a nice common area to meet up our travel companions which was nice. There was an outdoor hang out space too, which would be awesome in good weather.
- 5/5
Quiet cleanliness lends itself for an excellent stay!
- 5/5
extremely clean and comfortable
- 5/5
Breakfast was great...curious why my card was charge 25 dollars 3 different times for incidentals I never used My card being charged 3 times 25 dollars and never bought anything extra
- 4/5
My complaints are that most of the outlets in our room didn’t work and the shower didn’t have any grip on the bottom so my daughter kept slipping. Not huge issues but that’s why it’s 4 and not 5 stars
- 5/5
Would stay here again!!! It’s very peaceful, has a pool, Netflix! It’s like a home away from home.
- 0.5/5
Very bad the water was so cold for both room that they switched the room No water the room
- 5/5
Our state was great. The room was extremely clean and very large room and extremely affordable. It was close to everything that we needed to get to, the staff was great.I will definitely book again at this exact hotel because it is probably one of the most hotels I've ever stayed in
- 5/5
The staff
- 5/5
The room was just as expected and the hotel staff were incredibly helpful all throughout our 4 day stay.
- 4/5
The location is great. It is conveniently located near many stores and restaurants. The breakfast was not good. Although they serve it from 6:30 to 9:30 am you must need to go very early for it to be warm. We went at 8:30 am and that was not the case. The potatoes and eggs were cold. There was also almost no oatmeal left. It was disappointing.
- 5/5
Another comfortable chair or two and extra waste baskets never seem to be enough larger too
- 5/5
We had a great stay there. We were there for a week. This is def our spot when we are visiting the area.
- 4/5
The beds were very uncomfortable, there is a need for a new bed and a new sofa bed they both are worn.
- 5/5
Friendly staff. My second stay. One of the better hotels in the area
- 5/5
Great place, loved it. Nice, clean, big rooms. Breakfast ran out of potatoes and other things already at 8 am, though. That part could be better.
- 2/5
Great stay, great location, nice hotel, near EVERYTHING, however they were double booked based on the young lady a the front desk. We didn’t get the room we paid for. The room was very clean but the pillows were the worst, you 10 of them to nake a decent pillow lol. My neck was messed up.
- 4/5
Great customer service
- 3/5
The rooms were dirty, they have obvious plumbing issues and they allow pet owners to put animal waste in hallway trash areas that sit overnight and have the hallways smelling awful in the mornings.
- 1/5
Were bed bugs and they had to hire a professional exterminator before they would leave being what I had bites all over
- 3/5
The stay was nice. The room was clean and comfortable. Also the hotel was able to accommodate my and a friend with adjoining rooms. My only down side was that I wasn't told you pay for wifi.
- 5/5
Very in center
- 4/5
Room had everything needed. Breakfast was ok. Cleanliness was ok. However, the rooms are a bit outdated. Carpets need to be replaced. This hotel allows pets and some of the stains I saw on the carpet were clearly animal stains of some sort. No way to open windows. But would stay again.
- 5/5
Rooms were clean and spacious. The staff was very helpful and accommodating.
- 5/5
Great hotel and clean.
- 3/5
Easy check in and staff was nice, the only complaint I had is that there weren’t enough pillows and the pillows were pretty flat along with the bed being pretty hard. The amenities were nice. I just wish overall I got better sleep
- 4/5
Initial issues with reservations, but staff went the extra mile to make it right.
- 1/5
5 people staying in room only got 3 towels asked for bedding for sofa bed was rudely told come down & get it breakfast was put up earlier 2nd day want told about change in time & was fraudulently charged for one room on both my husbands credit card & my credit card still fighting to get $ back on that
- 5/5
We have stayed at this hotel twice and both times we have been impressed with the size of the rooms. We feel very comfortable at Hilton Suites.
- 4/5
Breakfast was great 👍
- 5/5
The breakfast 😋 and the staff were top-notch!
- 5/5
Nice and spacious room. Good complementary breakfast. Nice staff!
- 5/5
Great hotel, lots of food choices close by.
- 4/5
Also the grills need a very good cleaning alot of grease bulid up ...will cause a fire
- 5/5
The difference w/Homewood Suites is the breakfast and cafe. It is even funner than Embassy Suites. The way the tables are crafted and setup invites a very warm, happy and inviting atmosphere. It's my 2nd time at a HS, and both times the breakfast was just a special, enjoyable time. Servers were always pleasant. The pulled pork is a winner!
- 5/5
The stay was amazing even though we got in really late the staff was amazing. The bed was super comfortable and clean and the shower had great pressure and was very nice. Would definitely stay here again. The room had a customized display which was very cool.
- 5/5
The stay was amazing even though we got in really late the staff was amazing. The bed was super comfortable and clean and the shower had great pressure and was very nice. Would definitely stay here again the TV even had my name which was a really cool touch.
- 5/5
The room was clean and spacious. The pool and fitness room were really fun, and the free breakfast was yummy! We were also able to care for our senior dog during the trip, so that made it even better! There were lots of dogs at the hotel.
- 5/5
Great friendly staff!
- 5/5
Very nice hotel with nice spacious rooms. I would definitely stay here again.
- 4/5
Lots of restaurants and shopping close to the hotel.
- 5/5
Great stay! Will come back!
- 4/5
Some issues were not attended properly because at the time of our stay, it seems they were some staff concerns but the hotel is very good.
- 5/5
My room was dusty; bedroom & bathroom. Horrible because dust triggers my son and I asthma.
- 3/5
They said they overbooked my double queen suite and gave me 2 rooms instead it felt like I was on a separate vacation than the rest of the family. This should never happen. Didn’t feel like a Hilton Honor hotel!
- 4/5
The bed mattress was good.The hotel room cleaness need to improve a little specially the bathroom but overall was good. I Recommend the hotel to stay.The room was big and quiet.
- 3/5
I have stayed at this hotel a few times and have always been quite satisfied. However, this time was a disappointment. Room 114 is a dud! Air conditioner had leaked water onto the floor, tv remote wasn't working, the ceiling fan made just enough noise to keep me awake, there was an iron, but no ironing board, bed was uncomfortable and there was no shampoo or conditioner in the wall mounted dispensers. I am all for reducing use of plastics, but if you are going to take away the individual sized shampoo and conditioner bottles, please fully-commit to refilling the dispensers inside the shower! Guests don't know they're empty until it's too late to do anything about it!
- 3/5
Rooms were not well cleaned. WiFi was unstable and continuously disconnect - didn’t matter what type of device or where. Staff did not live up the standard I’ve come to expect from Homewood - not helpful. I stay at Homewood frequently and this is the lowest ranking I’ve seen. Disappointing
- 5/5
Very clean very quiet and convienent
- 5/5
Very clean
- 4/5
The chairs in the room had white stains on the back and looked dirty, the one chair was fraying, there was red food particles from a previous guest on the door, the door handle was visibly dirty. The seats in the dining room were stained and looked dirty. But these are minor issues for me (major issues for my husband). I enjoyed that it was quiet and close to where I needed to be and there were a lot of close dining options. The kids enjoyed the pool.
- 5/5
Amazing staff. My family of 8 had a great experience.
- 5/5
I love the spaciousness of the rooms. But i wasn't a big fan of the breakfast.
- 5/5
Everything from the moment i walked in
- 5/5
Quiet
- 5/5
The hotel was clean. The rooms were a good size. We enjoyed our stay there.
- 5/5
Very close to family in the area.
- 4/5
There was construction next door
- 3/5
The first night there We requested to be moved to another room and was told there were no other rooms available. The garbage can at the front entrance was constantly overflowing. The front desk staff was extremely friendly and helpful, I have to mention Jimmy, he is awesome, an asset to your hotel. For as much as I paid for this hotel I expected better. Had I known I was going to have the opportunity to comment on my stay I would have taken more pictures.
- 4/5
Pool open til 10pm was great and 24hr fitness tho two machines didn’t work breakfast was just ok beds we comfortably nice shower could have had better water pressure and couch was small but overall good room
- 4/5
Set in an area near other brand hotels and a beautiful shopping area within walking distance.
- 5/5
The room was more spacious than I thought it would be. It did not have the view I expected (of a roof and ac units), however it was fine for the 3 days we were there. I did not realize it was a pet friendly hotel when I booked, my wife has allergies to pet dander. She had her medicine, and our room was not too bad. The breakfast was above average but there was no de-caf coffee. The staff did make us a pot the next morning. All in all, nice place. We put it on our list to return in the future.
- 5/5
Jimmy at the front desk got me checked-in. He was friendly and welcoming. The rooms and thr building itself are kept clean. Definitely will be returning.
- 5/5
The breakfast staff was so nice, re-filled the waffle mix for my family this am, and kept the dining area clean! Front staff was pleasant and hotel was clean!!
- 3/5
Fairly new clean and quiet hotel stay. The TV was on a dresser on the side wall making it difficult to see. Breakfast was slim. Only waffles and small cheese omelets small muffins. A bit pricey for what the hotel has to offer.
- 5/5
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- 4/5
Great location
- 4/5
We really enjoyed our stay in Frederick at the Hilton. The only suggestion would be to have a tv in the lobby area with the local weather forecast. The weather has been so crazy this summer with so many storms, it would have been great to have that information available while in the lobby area.
- 4/5
Overall, we liked the hotel. The room size was awesome. It was in a great location and the front desk staff was very friendly. Unfortunately, it looked like a previous guest in our room had a rough time - big red stains on floor, iron burn on table. We didn't feel like it was surface level dirty but maybe that room could use some extra tlc.
- 5/5
Clean hotel and friendly staff
- 5/5
The room was very clean and modern. Enjoyed my stay.
- 5/5
The room was large, pristine clean and had the full sized refrigerator… helpful as we had food with us. Quiet, great shower. I’ll look for Homewood Suites in the future!
- 5/5
I stayed at this hotel probably 10 times already. Always pleasant and professional people and clean rooms.
- 5/5
Wonderful rooms, friendly staff and convenient to both local shopping and interstate highways.
- 4/5
Nice hotel property overall, but there is a huge caveat to the sofa bed offering. The overall experience was mostly pleasant, although there were a few annoyances, such as the digital checkin feature not working for third party bookings; only with Hilton bookings. There was no pepper in the room, although there was plenty of salt, so I had to go downstairs to get some from the front desk. There were also no pool towels in the pool area, so once again I had to go to the front desk to receive them. The sofa bed will not be already made and the mattress is absolutely terrible. It is paper thin and you can literally feel the metal bed frame. Also, the bed is incredibly small, even for a 5'2 person. Lastly, the hotel did not abide by their hotel notes on two separate occasions - one was done over the phone and the other was in person for an upcoming stay, and neither note was taken into account for extra bedding and pillows. The hot breakfast offerings can also vary by day, so please be advised of that little known fact. The hotel does provide a nice welcome bag with a nut snack and bottled water and the front desk agents were very kind and helpful. Overall, the hotel is nice and our stay was mostly pleasant, but those issues definitely provided a disappointing feel to the entire experience.
- 5/5
Great property
- 5/5
Nice hotel
- 4/5
Good location, restaurants within walking distance. Hotel staff worked to accommodate needs. Inside and Outside were clean, the only exception was dusty furniture in room. I would stay there again.
- 5/5
It was very nice staying there i would stay again the Room wasn't to high in price i like to stay again
- 4/5
Nice hotel. We had a 75 lb dog with us. Glad it was part friendly but paid a really steep $75 pet fee.
- 2/5
I stayed at the Homewood by Hilton on Friday jan. 6, and 7th . Room 212, Nicholson. The room was very dirty. We found 3 dog toys. Glasses with lipstick, dog food behind the tables and sofa. The pool was filthy! It had white spots floating at the top of it. Another guest advised us that it is skin cells and oils from not cleaning it. We were already not going to go in. That's the impression of cleanliness the hotel not only gave us by clearly that other guest as well. It was very disappointing
- 5/5
The Homewood Suites was a great place to stay. The rooms were well laid out. The showers are a good size. The bed was comfortable. It’s the quietest hotel (in terms of ambient noise from traffic and such outside, as well as other guests inside the hotel) I’ve found in Frederick. And the staff is great, they’re really kind and helpful. I had a great stay.
- 5/5
Only negative was they only put towels for one person, had to ask for additional. Not a big deal. Overall stay was very good.
- 5/5
Linens too small for bed, quilt barely reached opposite sides and blanket kept sliding to floor
- 3/5
Could hear everything that went on in the halls. Building not very sound resistent.
- 5/5
Clean, quiet,and comfortable.
- 4/5
We like the room size,cleanliness, and breakfast.
- 5/5
Property is in A-1 shape!! Clean very pleasant atmosphere. I highly recommend this particular property to future guests.
- 5/5
It was fine
- 5/5
Loved how spacious the room was & that there was a ceiling fan plus air conditioning. Quiet, clean & very comfortable. A great place for any length of stay!
- 1/5
Room had fleas and pee stains on the floor. We got another room- it also had pee stains on the floor.
- 2/5
One of the elevators hasn’t worked for days, the front desk had a hard time getting me sheets and pillowcases together at the same time, who are the new sheets without pillowcases?
- 4/5
Really nice, clean and actually has a decent breakfast that includes protein. Eggs, hash browns, sausage gravy biscuits and then the typical bagels and cereals and fruits
- 5/5
everyone was friendly and kids had a great time in pool
- 5/5
This hotel was clean and new! Staff were kind and helpful. My kids said they really liked this hotel too!
- 5/5
I loved everything about my stay !! I had a slumber party for my daughter & the girls loved it as well ! & breakfast was great ! Everyone was so nice thank you again !!
- 1/5
My room smelled really bad and sheets were dirty
- 4/5
The room was decent considering it was a last minute booking due to circumstances beyond our control. The staff were friendly and helpful. The room/suite needed better cleaning. The table and cabinet knobs in the kitchen were sticky. Found a dirty sock left from the previous guests on the floor at the end of the bed.
- 5/5
I like this hotel and stay there regularly
- 4/5
Been here before in 2019 and it was great then. Now returning 3 years later, the furniture very dirty and stained badly and carpet very dirty. Lovely hotel. In need of furniture and carpet upgrades. Would stay again but at a much lower price. Location is awesome!