Quality Inn & Suites Middletown - Franklin

it was okay for the overnight stay.

Decent stay, location good. Parking lot outdated/potholes. Front desk helpful, decent shower and size of room. Picky about Ac- wouldn't stay cold through night (wake up sweaty).

An all around very nice place to stay. A little pricey.

Hotel is run down, and rooms smell terribly, avoid at all costs!

The shower head was literally held on with packing tape. I regret not taking a picture of it. An empty tube was on the toilet paper holder when I entered, and another partial roll was resting on the hand rail. Half the lights didn't have working bulbs, and no matter what I tried, there was a gap in the curtains. It was a ground floor room where people were constantly walking around outside, so I had to go to Walmart for some binder clips to feel a sense of privacy (it still left a gap on one side but at least the middle finally closed). You couldn't pay me to walk barefoot on that carpet. I suspect that's where the smell was coming from. Friendly and helpful staff. No complaints there.

For my first time at a hotel on my own, not too bad. Its not fancy like Hilton, but for the price I paid, I do think I got my money’s worth. And I am booking there again next week!

Not accommodating at all

Room was clean refrigerator didnt work no working light by the kitchenette area, microwave had no glass plate in it.was hard to cook in. Other then that it was nice.

Didn't make it to breakfast on time.

The outside was free of debris but the windows and the curtains inside the rooms looked to be torn in some. The lobby was freshly updated, flooring and walls and furniture. We looked at one room that had carpet and it had an odor of smoke, not pleasant. We took a room with vinyl flooring. The bathroom was not updated...I would not book again.

Room smell

What I liked best was the price and the staff. What I didn't like is they advertise they have a pool. The pool was disgusting and not useable. Also on Sunday they ran out of eggs

Reasonably priced for the quality. Premises are clean but a bit dated. Could do with more and brighter lights in the room. Staff are helpful and friendly.

Beds are comfortable and staff are always kind and helpful if needed. I paid $120+ for a 1 night stay and was put in a dog room and mind you I wasn’t traveling with a dog I was traveling with my 3 month old grandson who is severely allergic to dogs and as soon as you hit the hit that particular hallway the smell of ammonia is extreme. I took our belongings into the room and baby within 5 minutes his cheeks are in hives, coughing, sneezing I immediately went to the desk and asked the gentlemen did he put me in a dog room and he said yes pets do stay in that hallway and moved me right then. However the next room as soon as you open door it was an awful smell of mold/mildew I have been a frequent guest at this hotel for many years when traveling to my hometown of Middletown to visit family and have given the benefit of the doubt when seeing them do a few repairs and upgrades at times but their prioritizing is quite off and this hotel is charging way to much for what they are offering! At 7:50am the coffee was out and not refilled for at least 45 minutes I’m not sure if even then it was because I was tired of waiting and went to the gas station up the road to grab one.

Exceptional

Very good

Superb

Vry clean facility and room. Very comfortable bed. Quiet. Responsive and friendly staff. Pool under rspair. Has a small gym. Breakfast typical for this size hotel. Ofgered extended checkout time.

Good

Passable